organization behavior presentation (leadership/motivation)
DESCRIPTION
This is a group presentation created for my Organization Behavior course. This project highlights leadership tactics and managerial motivation through famous NCAA basketball coach Bob Knight. The presentation also compares the styles of Coach Knight with Coach Krzyzewski and Starbucks CEO Howard Shultz.TRANSCRIPT
Coach KnightOrganizational Behavior
Tom CharleyChih-ho KungNapapan “Nooney Looney” NilasriPat McIlwainJoey NachinsonSanjay Rathore
Coach Knight
Background
Leadership Style
Motivational Concepts
Comparisons
Corporate Fit
Ends / Means
Executive Summary
Coach KnightBackground
Accomplishments:
Most career NCAA Division I men's college basketball victories
3 NCAA championships
Last undefeated team
6 x Big Ten Coach of the Year
Coach KnightBackground
Controversies:
1985 - Throws a chair cross court
1997 - Video of Knight choking a player
2000 - Fired for violation a “Zero tolerance” policy at Indiana
Various foul-mouthed tirades
Coach KnightBackground
Coaching Legacy:
Mike Krzyzewski - Head Coach, Duke University
Isiah Thomas - Indiana Pacers, New York Knicks
Pat Knight - Head Coach, Texas Tech, former Bob Knight kick victim
Coach Knight
Video clip: Bobby Knight in action
Sights & Sounds
Coach KnightSights & Sounds
Coach KnightMachiavellian?
Should a leader be loved or feared? Which was Knight?
Do the ends justify the means?
Would he have been as successful with another style?
Could he have adapted?
Coach KnightOB vs. Basketball?
Why is this case important?
What can we learn from an old, disgruntled basketball coach?
Leadership Style!
Coach Knight
Self Awareness(High)
Empathy(Low)
Social Skill(Low)
Self Regulation(Low)
Motivation(High)
Emotional Intelligence
Emotional Intelligence
Coach Knight
Type A vs. Type B personalities Competitive, aggressive, impatient
Experiences more stress for 2 reasons Create more stressors Appraise any event as a stressor
Individual Influences on Experiencing Stress
Coach Knight
Drive
Leadership Motivation - Socialized power motive - Personalized power motive
Integrity
Self confidence
Cognitive ability
Knowledge with the domain
Leadership Traits
High
High
High
High
Medium
Medium
Coach Knight
Job-centered (authoritarian)
Employee
Leader
Employee
Leader
Employee
Leader
Authoritarian Participative Delegative
Leadership Styles
Employee-centered (participative/delegative)
Coach Knight
Leader – Member Relationship
(medium)
Position Power(High)
Task Structure(High)
Situational Characteristics
Coach Knight
Path-Goal Leadership
“Kids will be satisfied with what you tolerate. If a coach tolerates mistakes, kids will be satisfied with mistakes.”
Leadership Theory
Coach Knight
Directive Leader– “Follow our rules, do exactly what we tell
you and you will not lose.” Motivational style– Negative Reinforcement
Punishment
Leadership Style
Coach Knight
Approval motivation(Low)
Achievement motivation
(High)
Locus of control(High)
Authoritarianism(High)
Self-monitoring(High)
Cognitive & Motivational Concept
Coach Knight
Pros: Disciplined Identical ideology
established Fair Reward and
Punishment system Standard operating
procedure
Cons: Less flexibility Limitations &
Restrictions Hierarchy Less emotion
toward the controversial issues
Less efficient
The Effects on Companies
Coach Knight
Jobs less likely to accept this kind of leadership or management:
Service Organizations– Doctors– Auditors– Financial analysts
Idea Development Ind.– Producers – Fashion Designers
The Effects on Companies
Coach Knight
What reactions might they have ???
The Effects on Companies
Coach Knight
Jobs or Companies need this person or system:
Less Skillful– Manufacturing product line
Standard Operating Procedure Order-oriented– Military
The Effects on Companies
Coach Knight
1. University of Michigan Studies2. The Managerial Grid3. Fielder’s Contingency Theory of Leadership
Least Preferred Co-worker (LPC) Method Contingency Model of Leadership Effectiveness
4. Path Goal Leadership Theory Interaction of Leader Behavior and Situation
How do we evaluate Leadership? How does Coach Knight compare to Howard Shultz and even Coach K?
Leadership Evaluation Tools
Coach Knight
Job Centered Leadership Tight-knit supervision;
similar to Micro-managing Punitive style behavior Punishment involved
Caters to subordinate’s needs and desires
Focus on building interpersonal relationship
Delegates authority to subordinates
Employee Centered Leadership
Vs.
Job -CenteredBehavior emphasizes employee tasks and the methods used to accomplish them
Employee-CenteredBehavior emphasizes employees’ personal needs and the development of interpersonal relationships
Consideration Factor – Friendliness, build trust/respect, strong relationships
University of Michigan Study
Schultz
Knight
Coach Knight
Coach Knight: Produce or Perish (9,1)
Authoritarian or Compliance LeaderTask oriented manager is autocratic
High concern for production and low concern for people
Pressures through rules and use of punishment to motivate and achieve goals
Results: High output achievable in short period, but at cost of high labor turnover
Managerial Grid Comparisons
Howard Shultz: Team Style (9,9)
Motivation through strong intrapersonal relationships, family type environment
High concern for both production people
Encourages team work and commitment among subordinates, power is delegated
Results: Team environment in which motivation is based on trust and respect, leading to a high degree of satisfaction
Coach Knight
Howard Shultz
Coach Knight
Theory describes the effectiveness of a leader depends on the interaction of his style of behavior with certain aspects of the situation.
Fiedler “A leader’s behavior is based on their motivational needs”
Interpersonal Relationship Needs & Task-Achievement Needs
Example of questions on LPC questionnaire
Least Preferred Co-worker Model Aims to gauge leadership style in terms of how task or relationship
oriented a leader is Leaders “imagine” their least desirable subordinate Then rate this person numerically according the adjective
Negative TermsLow RatingsLow LPC Score
Task-oriented Leader
Positive TermsHigh RatingsHigh LPC Score
Relationship-oriented Leader
Fiedler’s Contingency Theory of Leadership
Coach Knight
Coach KnightLow LPC ScoreTask-oriented leader
Greatest satisfaction from the successful performance of a task/assignment
When pressured, work harder than previously Demand greater member participation Make negatively natured comments more often
Howard ShultzHigh LPC ScoreRelationship-oriented leader
Interpersonal relationships needs carry the most importance
Leader makes social adjustments (tolerance) Able to clearly separate task and social aspects of
people
LPC Analysis
Coach Knight
Situational Characteristics Recap
Coach Knight Howard SchultzLow LPC
High Task Structure
Poor Leader-Member Relations
Strong Leader Position
Poor Task Structure
High LPC
Good Leader-Member Relations
Strong Leader Position
Fiedler’s Contingency Theory of Leadership
Coach Knight
Situational FactorsEffective Leader
BehaviorsSubordinates Characteristics Characteristics of the work environment
High Need for affiliation SupportiveHigh Need for security Directive
Internal focus of control ParticipativeExternal focus of control Directive
Structured Task Directive Unstructred Task Supportive
High growth need strength Complex Task Participative Achievement oriented
Low growth need strength Complex Task DirectiveHigh growth need strength Simple Task SupportiveLow growth need strength Simple Task Supportive
Low willingness to leave, less anxiety and high satisfaction
High role clarity and low role conflict
Upward influencing and contingent
Leader Behavior & Situational Factors
Coach Knight
Directive - Guidelines, setting goals, control behavior
Supportive - Friendliness, concern for subordinates
Achievement oriented - Setting goals Participative - Sharing information, consulting Upward influencing - Good rapport with
superiors
Path-Goal Theory
Coach KnightEnds / Means
In his own words:
“I’ve always thought that if there’s ever an occasion for a song to be played on my behalf, I wanted it to be Frank Sinatra singing ‘My Way.’”
In our words:
The times changed, but Coach Knight didn’t.
Coach KnightEnds / Means
Do the ends justify the means?
Indiana Texas Tech
?Questions