opportunities in the non-profit market

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September 2011 | Opportunities in the Non-profit Market A vertical focus for approaching new clients September 2011 1 Research by InfoTrends 2011

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For most print service providers, their biggest challenge is identifying and capturing new clients – especially in this highly competitive marketplace. One often overlooked strategy is looking to vertical markets for new revenue opportunities. To better assess your capabilities to serve vertical markets, you need to first understand their behaviors and service needs.This presentation on the Non-profit Market is part of a series of PowerPoints created to help you better understand, and target, six of the highest value verticals according to InfoTrends.Let’s get started. Do you have any non-profit clients in your portfolio? If not, you may be missing out. There were 1.57 million non-profit organizations registered with the IRS in 2010. Brought to you by Mohawk MakeReady, this presentation can be used for your internal training purpose

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Page 1: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

A vertical focus for approaching new clients

September 2011

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Research by InfoTrends 2011

Page 2: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

Companies you’re familiar with

The Market Defined

The nonprofit market includes a wide range of entities,

from such well-known organizations as the United Way

and the Make-a-Wish Foundation to trade associations,

alumni associations, book clubs, local charities, and

private foundations.

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Source: InfoTrends 2011

Page 3: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

Top 3 Non-profit Groups by Size, Revenue

• Public charities

• Arts, Education, Health Care, Human Services

• Private foundations

• Other organizations

• Social and recreational clubs, athletic clubs

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Source: InfoTrends 2011

Page 4: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market 4

Fundraising:Tends to usually be the primary goal

Staffing:Can be a headache for the non-profit segment

Page 5: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

Did you know that the average annual external print spend in the non-

profit segment is $47,000?

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According to InfoTrends…

Source: InfoTrends’ Capturing the SMB Communication Services Opportunity 2009

Page 6: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

Non-profit organizations have a wide

variety of marketing communications

needs. All of these needs provide a

tangible opportunity for your

company’s services.

So, what are they producing?

• Fundraising campaigns

• Marketing campaigns

• Event promotions

• Variety of print collateral

• Email marketing

• Some SMS/Mobile marketing

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Page 7: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

Bringing More Value

One way to differentiate your

company is to provide unique

materials that enable higher value

printed products to be created.

Mohawk Bravo Digital Substrates can

help you provide this value to your

non-profit customers.

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Page 8: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market 8

Girl Scouts of America:Non-profit Case Study

Page 9: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

Campaign Results

• Total response of 8.2% with unique individual response of 4.9%

• 31% of respondents made a donation

• Average donation increased from $50 to $250

• Grew Facebook Cause page to include new members

• Collected referrals from the “refer a friend” function

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Source: PODi.org

Page 10: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

The non-profit market provides many

revenue opportunities for you as a

print service provider. The

opportunities include these key

products and services:

Why You Should Consider Pursuing this Market

• Campaign management

• Database management

• Data-driven personalization

• Cross media services

• High-quality digital print

• Mailing & Fulfillment

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Page 11: Opportunities in the Non-profit Market

September 2011 | Opportunities in the Non-profit Market

Mohawk MakeReady provides practical tools

and actionable information for digital

printers like you.

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We can help…

Visit: www.MohawkMakeReady.com for more tools, to request a meeting, or to join the community.