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PLUS

Remote Video System

Operator Software (v4.5)User Guide

K4858 12/99

PLUS

Remote Video System

Operator Software (v4.5)User Guide

© 1999 Ademco Group Video Products Division. All rightsreserved.

The information contained in this document is subject to changewithout notice. Ademco and its affiliates can assume noresponsibility for errors and/or omissions contained in thisinformation.

All rights reserved. No part of this publication may be reproduced,transcribed, stored in a retrieval system or transmitted in any formwhatsoever, without the prior written consent of Ademco.

Microsoft, Windows, and Windows NT are registered trademarks ofMicrosoft Corporation.

Changes or modifications not expressly approved by Ademco couldvoid the user's authority to operate the equipment.

Rapid Eye is a registered trademark of Ademco. All othertrademarks and registered trademarks belong to their respectiveowners.

Guide Revision

Date Software version

November 26, 1999 V4.5

Rapid Eye Operator Software User Guide

Table of Contents i

Table of ContentsRead This First .............................................................................................. 1

Introduction.................................................................................................... 2

Audience ....................................................................................................... 4

Referenced Documents................................................................................. 4

Conventions .................................................................................................. 5

Shortcut Keys ................................................................................................ 5

Required Equipment...................................................................................... 6Hardware................................................................................................ 6Software ................................................................................................. 6

1.0 Installing the Rapid Eye Operator Software ........................................... 71.1 Starting up Rapid Eye ..................................................................... 9

1.1.1 Rapid Eye Operator Software Screen ............................. 101.1.2 Adding the First Remote Site........................................... 121.1.3 Dialing Sites..................................................................... 141.1.4 Viewing Remote Video .................................................... 15

1.2 Quitting Rapid Eye ........................................................................ 16

2.0 System Setup ....................................................................................... 172.1 Setting Up Remote Sites ............................................................... 17

2.1.1 Adding Remote Sites....................................................... 172.1.2 Editing Remote Sites ....................................................... 192.1.3 Deleting Remote Sites..................................................... 202.1.4 Password Protection for Remote Sites............................ 202.3.5 Configuring the Guard Tour............................................. 222.1.6 Configuring the Enable Dialing and Callback

Number Features ............................................................ 242.1.7 Other Alarm Settings ....................................................... 272.1.8 Enabling the Passthrough and OCS Features ................ 272.1.9 Controlling the Number of Clips Stored on Your

PC ................................................................................... 302.2 Configuring Camera Settings at a Remote Site ............................ 312.3 Changing from Serial to LAN Configuration .................................. 332.4 Customizing the Alarm and Control Output Information................ 35

3.0 Using Rapid Eye................................................................................... 373.1 Dialing Remote Sites..................................................................... 37

3.1.1 Searching for Remote Sites When Dialing ...................... 393.2 Running the Guard Tour................................................................ 413.3 The Popup Window....................................................................... 433.4 The Display Information Window .................................................. 473.5 Viewing Live Events ...................................................................... 523.6 Recording Events .......................................................................... 53


ii Table of Contents

3.7 Viewing Video Clips.......................................................................543.8 Deleting Video Clips ......................................................................563.9 Archiving Video Clips ....................................................................563.10 Printing Video Images .................................................................573.11 Using the Audit Trail ....................................................................583.12 Hanging Up on Remote Sites......................................................59

4.0 Alarm Processing and Management ....................................................604.1 Responding to Alarm Messages ...................................................604.2 Configuring Remote Pre/Post Alarm Storage................................624.3 Alarm Images for Sensor Alarms ..................................................644.4 Secondary Line Operation.............................................................66

5.0 Administrative Functions ......................................................................685.1 Setting a Master Password............................................................685.2 Implementing Users ......................................................................70

5.2.1 Creating Users..................................................................705.2.2 Editing Users ...................................................................725.2.3 Editing Passwords ...........................................................735.2.4 Deleting Users .................................................................75

5.3 Maintenance of the Remote Video Unit.........................................75

6.0 Remote Audio Surveillance ..................................................................77

7.0 PTZ Control ..........................................................................................817.1 Enabling the PTZ...........................................................................81

7.1.1 Choosing the PTZ Connection Type................................817.1.2 Choosing the PTZ Camera Type .....................................827.1.3 Enabling the PTZ Dome Option.......................................83

7.2 Turning off the PTZ Feature ..........................................................847.3 Controlling a PTZ Dome................................................................84

7.3.1 PTZ Controls....................................................................857.3.2 Assigning Presets............................................................867.3.3 Accessing Presets ...........................................................867.3.4 Additional Buttons............................................................87

8.0 Getting Help..........................................................................................88

Appendix A - Time Zones ............................................................................89

Appendix B - Troubleshooting .....................................................................91

Appendix C - Modem Settings .....................................................................93C.1 Enabling Response Codes ...........................................................93C.2 The serial port control interface ....................................................93

C.2.1 Initiating a Call to a Remote Site.....................................94C.2.2 Answering a Call from a Remote Site .............................94

C.3 Sample Settings using US Robotics 28800 Modem .....................95

Index ............................................................................................................. i


Read This First 1

Read This First

This software is designed to be used in either serial or LAN networks. Whenyou first install the Rapid Eye Operator Software, the serial version of thesoftware is enabled. If you want to change to LAN operation, make the menuselection as explained in Section 2.3 Changing from Serial to LANConfiguration.

Throughout the document, there are differences in many of the screendisplays, depending on the setup you select. In general, serial networks usetelephone numbers while LAN networks use IP addresses. Some field orwindows names are specific to the type of network being used: for exampleDIAL refers to a serial network, while CONNECT refers to a LAN.

To avoid confusion, and to keep this document to a manageable size, thescreens shown refer to a serial network. When field names differ because ofLAN operation, or if we suspect confusion or ambiguity may result, the LANversion of the screen will be displayed along with the serial version.


2 Introduction

Introduction

Thank you for purchasing a Rapid Eye Remote Video System. Ademcoprides itself in building quality products that meet the needs of our clients.We are continually striving to upgrade and improve our products as needsand technology change. Ademco welcomes your feedback. Refer to Section 8Getting Help for the closest location (mail or fax).

Rapid Eye is a remote video management system designed to display visualinformation from distant sites. It has been specifically designed to assist with:

• alarm verification and identification

• remote Guard Tour (for video site touring)

• crisis intervention

• remote business management

• remote monitoring and surveillance

The Rapid Eye Remote Video system is composed of the following majorcomponents, that communicate via a communication link such as POTS,ISDN, Frame Relay, or via a Local Area Network (LAN):

1. Operator Software: The software runs on standard Windows-basedPCs (including laptops) and allows the basic Rapid Eye operations:Remote Video Unit configuration, alarm management, video site touring,situation intervention, and site control.

2. Remote Video Unit: This device connects directly into standard ClosedCircuit TV (CCTV) systems. It provides the ability to capture, store andtransmit video images from distant sites before, during, and after analarm event has occurred, to monitor and process alarm inputs, and tocontrol external devices. To configure the Remote Video Unit, refer tothe Rapid Eye Remote Video Unit Installation and Setup Guide.

The back panel of the Remote Video Unit varies depending on themodel. The Rapid Eye PLUS Remote Video Unit has 16 alarm inputs, 8control outputs and 4, 8, or 16 camera inputs.


Introduction 3

3. MANAGER Software: The software that runs on standard Windows-based PCs (including laptops) that provides basic “look-in” and recordcapabilities without interfering with the alarm monitoring of the system.

Figure 1: Typical System Interconnect

The Rapid Eye Operator Software can interact with several Remote VideoUnits that may be located at different sites many miles apart, provided thatsome form of communication service exists. A complex Rapid Eye systemcan be configured with a number of operator stations and to a number ofRemote Video Units.

The Pan Tilt Zoom (PTZ) and the Remote Audio Surveillance (RAS) supportare new features, introduced in version 4.0 of the Operator Software. Version4.5 extends the support to Javelin, Pelco, and Kalatel PTZ domes. The PTZfeature allows you to control and adjust a PTZ dome to pan, tilt, and zoomdifferent views of your site(s).

The RAS feature allows microphones and speakers to be placed at your siteto listen to and to speak to the remote site. The RAS feature supports up toeight zones.


4 Audience

Audience

This guide is intended for users of the Rapid Eye Operator Software.

Users must be familiar with using both mouse and keyboard commands in aMicrosoft Windows-based environment.

Referenced Documents

[1] Rapid Eye Remote Video Unit Installation and Setup Guide

[2] Rapid Eye MANAGER Software User Guide


Conventions 5

Conventions

☞ Note: All sample windows included in this document show theRapid Eye Operator Software running on Microsoft Windows95.

In Rapid Eye, most mouse actions are activated with the main mouse buttons.The following terms are used with the mouse commands:

To do or select... Do the following...

Click Press and release the main mouse button.

Drag Hold the main mouse button down whilemoving the mouse pointer.

Point Move the mouse until the mouse pointer isover the object.

Keyboard key A keyboard key is specified within angledbrackets. For example <F3>, <ALT>,<TAB>, or <ENTER>. A plus sign (+)means press one key while pressing anothersimultaneously (for example, press<CTRL> + <ESC>).

Shortcut key Many of the operations in Rapid Eyecontain a shortcut key sequence. Shortcutkeys are described in this section.

Button A button is indicated in square brackets.For example, click [Exit].

Commands Commands to be keyed in exactly as shownare formatted in bold. For example:c:\path\filename.ext

Shortcut Keys

A menu selection will often have one letter underlined. To select this menu,press <ALT> plus the underlined letter. For example, <ALT> + P for Print).


6 Required Equipment

Required Equipment

Hardware

Minimum Recommended PC requirements:• IBM-compatible personal computer• Pentium 75 MHz personal computer• 8 Megabytes of RAM• Minimum 2 Megabytes free disk space for programs, 10 Megabyte

free hard disk for video storage• 3 ½ inch floppy disk drive

Recommended for Best Performance:• Pentium 133 Megahertz or better• 24-bit video card• 16 Megabytes of RAM or better

Additional Hardware:• Mouse (or trackball, or touch Screen optional)• S-VGA color monitor• S-VGA color video card capable of providing a minimum of 256

colors, and having 1 Megabyte of RAM

One of the following (depending upon the Rapid Eye Remote VideoUnits ordered):

• Standard Hayes-command-compatible modem, 28.8 Kbps or higher(POTS connection)

Or:• ISDN terminal adapter (ISDN connection)

Or:

For LAN installation:• LAN Network Interface Card (NIC)• TCP/IP driver software (LAN connection)

Software• Microsoft Windows 95, 98 or Windows NT• Rapid Eye Operator Software


1.0 Installing the Rapid Eye Operator Software 7

1.0 Installing the Rapid Eye OperatorSoftware

Installing Rapid Eye Operator Software allows you to use your PC tocommunicate with one or more Rapid Eye Remote Video Units.

☞ Note : Microsoft Windows 95, 98 or Windows NT must beinstalled on your computer before installing Rapid EyeOperator Software.

A new feature of the Rapid Eye Operator Software allows you to install thesoftware over a previous version and retain (or preserve) the configurationdata of the previous version.

1. If you intend on using a dial-up connection to the Rapid Eye VideoSystem, make sure you have properly installed your modem. If you areunsure how to do this, refer to your Microsoft documentation.

2. To install the Operator Software, you need the two 3.5 inch floppy diskslabeled Rapid Eye Remote Video System Operator Software.

Insert Disk 1 into drive a:.

3. Click [Start] in the taskbar, and select [Run].

The Run window is displayed.

4. Type a:\setup in the command line, then click [OK].

The Rapid Eye Welcome window is displayed.

5. Click [Next >]

The Software License Agreement window is displayed.

6. Read the agreement and click [Yes] if you agree and want to continue.

The Choose Destination Location window is displayed. If you want toinstall the Rapid Eye program in a directory other than c:\Rapideye ,click [Browse…] and enter the disk drive, path, and directory you wantto use.

7. Click [Next >].

The Host Configuration Window is displayed.


8 1.0 Installing the Rapid Eye Operator Software

Figure 2: Host Configuration Window

8. To select your choice of communication option, click the LAN or Serialradio button. If you select Serial, you must select a Port and Speed fromthe list displayed. The port must match the port to which your modem(or other communication device) is connected.

9. To select your local Time Zone, click the Down arrow and select a timezone from the displayed list (refer to Appendix A – Time Zones).

10. To enable the Remote Audio Surveillance feature, click “Audio” toenable and enter the local phone number of the operator station.

11. Click [Next >].

The Select Program Folder window is displayed.

12. To designate a Program Folder name other than Rapideye, select it fromthe list of folders, or enter the desired name in the text area.

You have now completed all of the Setup Configuration for theinstallation of Rapid Eye Operator Software. Proceed with the next step.

13. Click [Next >].

14. Insert Disk 2 if requested and click [OK].

The Setup Complete window is displayed.

15. Click [Finish].

The installation is complete.



1.1 Starting up Rapid Eye

To start Rapid Eye, locate and select the Rapid Eye application icon from theWindows Start menu.

☞ Note: You may want to create a shortcut to Rapid Eye andplace the icon on your desktop. Refer to your Windowsdocumentation.

The screen changes to display the Rapid Eye Remote Video System screen,as shown in Figure 3.

Figure 3: Rapid Eye Operator Software Main Window

☞ Note: To enable the User login window upon startup of theprogram, follow the steps in Section 5.1 Setting a MasterPassword.



1.1.1 Rapid Eye Operator Software Screen

The Rapid Eye Operator Software screen is comprised of the followingfour areas:

Title Bar: Contains the standard Windows conventions used to minimize, resize,and close the application.

Toolbar: The Toolbar at the top of the window contains the following buttonsthat initiate specific Rapid Eye functions. The buttons displayed in theToolbar will change depending on the Rapid Eye system state, and someof them may be grayed out or blank.

• CONFIGURE: This function allows you to configure users, the hostcomputer, and remote sites. It also allows entry to remotediagnostics.

• ALARMS: This button displays the window used for displayingand processing alarms.

• DIAL: This function allows you to connect to a Remote VideoUnit.

☞ Note: If Rapid Eye is configured for LAN use, [Connect] andnot [Dial] will be displayed in the Main window.

• REVIEW: This function allows you to view video clips that havebeen recorded, and allows you to view the Audit Trail.

• RECORD: Only visible when connected to a Remote Video Unit.This button starts recording of live video images as they arereceived by your PC.

Main Window: This main display area is used to display video images and dialog boxes.The Main Window is the area where the User Login window is firstdisplayed, and where one or more video images will be displayed if youconnect into a remote site.



Status Bar: The Status Bar at the bottom of the window displays the current user,display status, link status, and activity parameters of the Rapid Eyesoftware.

• USER: This function indicates the currently logged-in user.

• DISPLAY: Indicates which image type is being displayed. Forexample, “LIVE” or “REPLAY” and whether the images arestretched (for example “LIVE - STRETCH”).

Idle This is the state when the Operator Software is notcommunicating with a Remote Video Unit.

Live Indicates that the system is communicating with aRemote Video Unit and receiving live images.

Normal Indicates that currently displayed images are intheir original transmitted resolution.

Expand Indicates when the expand option is selected inthe Display Information window (refer to Section3.4 The Display Information Window).

Stretched Indicates when Stretch is selected from the Popupwindow (refer to “Stretch:” in Section 3.3 ThePopup Window).

• LINK: A value received from a communications device. Forexample, a modem indicating the data transmission rate in bitsper second. Depending on your particular model ofcommunications device, this value may not be available. If youare using a LAN setup, LAN/WAN will be displayed.

• ACTIVITY: An active bar graph that indicates communicationis occurring between the Remote Video Unit and the OperatorSoftware.



1.1.2 Adding the First Remote Site

1. Add a remote site to the system as follows:

a. Click [Configure] in the Main window.

The Advanced Configuration window is displayed.

Figure 4: Advanced Configuration Window

☞ Note: The Camera, RDI, Alarms, and Maintenance buttons inthe Advanced Configuration are “grayed out”, or disabled, atthis point. They are used to change the settings of a RemoteVideo Unit, and become enabled when connected to a RemoteVideo Unit.

b. Click [Remote Sites…].

The Remote Sites window is displayed.



Figure 5: Remote Sites Window

☞ Note: If you are using a LAN setup, the port number and IPaddress will be displayed.

c. Click [Add...].

A blank Remote Site Information window is displayed.

Figure 6: Remote Site Information Window




d. Enter a descriptive site name in the Site Name field.

e. Enter a telephone number in the Phone No. field. Forexample, 5551212.

f. If necessary, click the Country/Area Code checkbox andenter an area code.

g. If the remote site requires a password, enter it in thePassword field (the password appears as a series of asterisksas you type it). Refer to Section 2.1.4 Password Protectionfor Remote Sites for a description of passwords.

h. Click [Update].

i. Click [Close] in the Remote Sites window.

j. Click [Close] in the Advanced Configuration window.

1.1.3 Dialing Sites

Ensure the cameras are attached to your Remote Video Unit as detailedin the Rapid Eye Remote Video Unit Installation and Setup Guide.

1. Click [Dial] (or [Connect]) in the Rapid Eye Main window todisplay the Dial Site window.


2. Set the Prefix and Suffix if required.

☞ Note: Prefix and Suffix do not apply to LAN users.

3. Click on the remote site you just created, and click [Dial] (or[Connect]).

The communication device will establish a connection to theRemote Video Unit.



☞ Note: Depending on the number you dial, you may incur longdistance phone charges from your phone service carrier.

1.1.4 Viewing Remote Video

Enable the camera(s) at the remote site.

1. Click [Configure] in the Main window.


2. Click [Camera…]

The Camera Adjustments window is displayed.

Figure 7: Camera Adjustments Window

3. Select a camera by clicking the [Up] or [Dn] buttons.

4. Click the “Enable Camera” checkbox.

5. If desired, enter a camera description in the Camera ViewDescription field.

6. Click [Update Settings].

7. Repeat the above procedure for other cameras you want to enable.Click Up or Down to display the new camera number.

8. Click [Close] in the Camera Adjustments window.

9. Click [Close] in the Advanced Configuration window.



10. With the cursor anywhere in the center viewing area of the Mainwindow, click the main mouse button and select [Display] in thePopup window.

The Display Information window is displayed.

11. Click [All] to display all enabled cameras.

12. Click [Apply].

13. Click [Close].

The camera images you enabled will now be displayed in the Mainwindow.

1.2 Quitting Rapid Eye

☞ Note: To quit Rapid Eye, you must be disconnected from anyremote sites and the display must be Idle.

1. To disconnect from the remote site, click [Hangup] (or [Disconnect]).

2. Do one of the following four ways to quit Rapid Eye:

• Using the Control Menu:

Click on the icon at the top left corner of the Main window.

Drag the cursor to [Close], and release the mouse button.

• Control Menu Shortcut:

Double-click on the icon at the top left corner of the Mainwindow.

• Function Key Shortcut: Press <ALT> + <F4>.

• Application Window Close:

Click on the icon at the top right corner of the Mainwindow.

Congratulations! You have just completed your first Rapid Eye RemoteVideo session. The following sections provide more details on how to use theother features of your Rapid Eye Operator Software.


2.0 System Setup 17

2.0 System Setup

Now that you have installed the Rapid Eye Operator Software, you can set upremote sites, enable the cameras at the sites, and customize alarm outputinformation.

2.1 Setting Up Remote Sites

Use the following procedures to define and setup remote sites in your system,and then to enable the available features of these sites. Setting up a remotesite requires defining a name and telephone number (or IP address if using aLAN) for each Remote Video Unit you want to connect to, and adding eachsite to the system.

2.1.1 Adding Remote Sites




☞ Note: The Camera, RDI, Alarms, and Maintenance buttons inthe Advanced Configuration are “grayed out”, or disabled, atthis point. They are used to change the settings of a RemoteVideo Unit, and become enabled when connected to a RemoteVideo Unit.


18 2.0 System Setup

2. Click [Remote Sites…].




3. Click [Add...].

A blank Remote Site Information window is displayed.



2.0 System Setup 19


4. Enter a descriptive site name in the Site Name field.

5. Enter a telephone number in the Phone No. field. For example,5551212.

6. If necessary, click the Country/Area Code checkbox and enter anarea code.

7. Enter the correct remote site password in the Password field.

8. Click [Update].

9. Click [Close].

2.1.2 Editing Remote Sites

To change the configuration of a previously configured remote site, dothe following:



2. Click [Remote Sites…]


3. In the Remote Site List, click on the remote site you want to edit.

4. Click [Edit...].

The Remote Site Information window is displayed.

5. Edit any information as desired in the Remote Site Informationwindow.

6. Click [Update].

7. Click [Close] in the Remote Sites window.



20 2.0 System Setup

2.1.3 Deleting Remote Sites

To delete a previously configured remote site do the following:





3. In the Remote Site List, click on the remote site that you intend todelete.

4. Click [Delete].

You are asked to verify that the Remote Site is to be deleted.

5. Click [Yes] to confirm the deletion.



2.1.4 Password Protection for Remote Sites

When Rapid Eye is first started, there is no password protection. Thefollowing two types of password protection are available:

• Configuration password protection: this feature allows you tocontrol access to various system features on a per user basis. This isdiscussed in Section 5.2 Implementing Users.

• Remote site access protection: this feature allows you to create apassword for the Remote Video Units that you have configured aspart of your system. This prevents unauthorized dial-in access tothese sites.

The following section shows you how to initially create a password for aremote site, and how to change it. To change a remote site’s password,you must first connect to the remote site as follows:


2.0 System Setup 21

☞ Note: To change the password you must be connected to aremote site. If you attempt to change the Remote Site passwordwhile off line, you will only succeed in changing the passwordthat the Operator Software uses to attempt to connect to theRemote Site. The change will be accepted, but the errormessage “Invalid password, access denied” will be displayedwhen you attempt to dial the remote site.

1. Connect to the remote site (Refer to Section 1.1.3 Dialing Sites).

2. Once connected, click [Configure] in the Main window.

3. Click [Remote Sites…] in the Advanced Configuration window.

4. Click [Edit…] in the Remote Sites window.


5. If a password is indicated by asterisks, double-click on it tohighlight it and press [Delete] to remove the existing password.

6. Enter the new password, or leave the Password field blank (thiscreates a “null” password with no password protection).

☞ Caution! Keep the password in safe place. It is important notto lose this password.

7. Click [Update].




22 2.0 System Setup

2.3.5 Configuring the Guard Tour

The Remote Guard Tour feature allows a user to electronically visitremote sites from a centralized location. When invoked, each remote sitehaving the Guard Tour feature enabled is dialed in sequence and theenabled cameras at these sites are displayed.

To add a remote site to the Guard Tour list:

1. If you are connected to a Remote Video Unit, click [Hangup] in theMain window to terminate communications.

This will allow you to add or edit sites (other than the current oneyou are dialed into) to the Guard Tour list.

2. Click [Configure] in the Main window, then click [Remote Sites…].

The Remote Sites window is displayed:



The list of remote sites configured is displayed in the Remote SitesList box. The name of the remote site will appear in blue if the siteis included in the Guard Tour.

3. Select the site desired to add to the Guard Tour list.

4. Click [Edit...].



2.0 System Setup 23



5. Click the Guard Tour checkbox and enter the site duration time inthe Minutes field to the right of the Guard Tour checkbox.

The number you enter defines the approximate period that theGuard Tour stays connected to at the remote site. For example, “3”means the Guard Tour observes the site for three minutes, thenswitches to the next remote site specified in the Guard Tour. Thereis a one minute period before the call is established at the next site.

☞ Note: The minimum entry at each remote site is one minute.

6. Click [Update].

7. Repeat this procedure for other remote sites desired to add to theGuard Tour.

8. Click [Close] in the Remote Site window.



24 2.0 System Setup

☞ Note: To run Guard Tour, refer to Section 3.2 Running theGuard Tour.

2.1.6 Configuring the Enable Dialing and Callback NumberFeatures

This selection allows the Remote Video Unit to dial a number specifiedin the Callback List upon receiving an alarm. You can define up to tentelephone numbers that may represent secondary Operator/MonitoringStation sites the Remote Video Unit can call when alarms inputs aretriggered. The numbers are called in order from one to ten.

By enabling the “Enable Dialing” checkbox and defining a call backnumber(s), the Remote Video Unit will dial the first number in the listhaving a valid call time provided you are not connected to an operatorstation. If the Remote Video Unit cannot connect to this operator station,it will retry dialling the number of times specified in the “Retries” box.If, after this, the Remote Video Unit has not connected to the operatorstation, it will proceed to the next valid number in the Callback List andrepeat the process.

☞ Note: Upon successful connection to an operator station, theRemote Video Unit will not attempt to dial subsequent operatorstations for that particular alarm event.

To configure callback numbers, you must be connected to the RemoteVideo Unit that you want to configure. Callback numbers are stored inthe Remote Video Unit.

☞ Important: To use the Enable dialing feature, there must be anumber defined in Callback Numbers. If the checkbox is emptythen the Remote Video Unit will not dial out to an operatorsystem upon the trigger of an alarm input. These alarms will bedelivered when the operator dials into the Remote Video Unit.

To activate the Enable Dialing and Callback Number feature:

1. Dial into the remote site where desired to enable this feature (referto Section 1.1.3 Dialing Sites).



2.0 System Setup 25


4. Click [Edit].

☞ Note: You can only edit the settings of the remote site you arecurrently dialed into.

5. Click the [Enable Dialing] checkbox and enter the number of retriesin the field to the right of the Enable Dialing checkbox.

Zero retries means that the Remote Video Unit attempts to dial theoperator station number only once before moving to the nextnumber in the Callback list. For example, setting the number to 3means that the Remote Video Unit will, if needed, retry the numbera maximum of 3 more times before moving to the next number in thelist.

6. Click [Callback Numbers] to display the Callback Number window:

The serial and LAN versions of this window are displayed asfollows:

Figure 13: Callback Numbers Window (Serial version)


26 2.0 System Setup

Figure 14: Callback Numbers Window (LAN version)

7. Enter the phone number(s) (or IP address for LAN) in theTelephone Number (or IP Address for LAN) field.

8. If desired, enter times in the Time On and Time Off fields. (Thisspecifies the range, starting at Time On and ending at Time Offduring the day when this number will be called should an alarm bereceived).

9. Click [Close].

10. Click [Update] in the Remote Site Information window.

Replacing a Callback Number:

1. In the Call Back Numbers window, click on the phone number (orIP address for LAN) in the list that is to be replaced.

2. Enter the new phone number (or IP address for LAN) in the phonenumber (or IP address for LAN) field.

3. Click [Replace].

Deleting a Callback Number:

1. In the Call Back Numbers window, click on the phone number (orIP address for LAN) in the list that is to be deleted.

2. Click [Delete].


2.0 System Setup 27

2.1.7 Other Alarm Settings

The following options are available in the Settings area of the RemoteSite Information window.

Startup Sound

When a Remote Video Unit completes the power up sequence andsuccessfully completes the diagnostic routine, a brief musical tune isheard. For covert operations, this feature may be disabled by clickingthis box.

Cleared Alarm Callback

This feature is not used in this software release.

2.1.8 Enabling the Passthrough and OCS Features

The Passthrough Feature:

The Passthrough feature allows you to set up an RS232 serial dataconnection between a device at the remote site and a device at the hostsite. The RS232 connection uses the same communication line as theRapid Eye video session.

The devices are connected respectively to a designated serial port on theoperator station computer, and to the secondary communication port onthe Remote Video Unit.

An example of the use of the Passthrough feature is to connect a Pan TiltZoom (PTZ) camera to a controller keyboard and joystick at the operatorstation.

The OCS Feature:

The OCS feature allows the Rapid Eye Operator Software tocommunicate with Other Computer Systems. The Other ComputerSystem is connected to a designated RS232 serial port on the operatorstation computer.

An example of the use of the OCS feature is a connection to an alarmmanagement application at a central monitoring center that allows theapplication to keep track of actions within Rapid Eye such as alarms andsetting connections.


28 2.0 System Setup

Both the Passthrough and OCS features are enabled from the HostConfiguration window. This allows you to select the COM port andspeed. Enable the Passthrough and OCS as follows:

1. In the Main Window, click [Configure].


2. Click [Host Config…].

The Host Configuration window is displayed.


3. To enable Passthrough, click the Passthrough checkbox, and clickthe down arrows to display and select the Port and Speed options.

4. To enable OCS, click the OCS checkbox, and click the down arrowsto display and select the Port and Speed options.


2.0 System Setup 29

Enabling the Passthrough Feature at the Remote Video Unit:

By default the Passthrough feature is turned off at the Remote VideoUnit. It can be started or disabled by using the RDI tool as follows:

☞ Note: RDI is the Remote Diagnostic Interface. It is used tosend special diagnostic and configuration commands to theRemote Video Unit. The Remote RDI window can only beaccessed when you are connected to a site.

1. Click [Configure] in the Main window, then click [RDI] in theAdvanced Configuration window.

The Remote RDI screen is displayed.

Figure 16: Remote RDI Window

2. Enter a command from one of the following sections.

To turn on the Passthrough feature:

1. Enter the command exit 116 in the String box and click[Command].

The connection to the Remote Video Unit will be lost as the RemoteVideo Unit restarts to set the new configuration.

2. Acknowledge any alarms.

3. Click [Dial] to re-connect.

Upon reconnection, the Passthrough feature is turned on.


30 2.0 System Setup

To turn off the Passthrough feature:

1. Enter the command exit 119 in the String box and click[Command].

The connection to the Remote Video Unit will be lost as it restartsto set the new configuration.



Upon reconnection, the Passthrough feature is turned off.

2.1.9 Controlling the Number of Clips Stored on Your PC

By default, up to 100 video clips will be stored on your hard disk forlater review (Refer to Section 3.7 Viewing Video Clips). If you attemptto store more than 100 video clips, the earliest clips stored will beautomatically over-written. A warning message is displayed when videoclips are to be over-written.

To increase or change the number of clips stored, change the “Numberof clips to store” field in the Host Configuration window.

☞ Note: If you change any of the fields in the Host Configurationwindow, you will be asked to exit Rapid Eye. You must thenrestart Rapid Eye to use the new settings.


2.0 System Setup 31

2.2 Configuring Camera Settings at a Remote Site

You must connect to a remote site to change the camera settings. Camerasettings are adjusted from the operator station as follows:

1. Once you are connected to a site, click [Configure] in the Main menu.

2. Click [Camera…] in the Advanced Configuration window.



3. Click [Up] or [Dn] to display the desired camera number in the Cam #field, or enter the camera number in the Cam # field.

4. If the camera is not enabled, click on the Enable Camera checkboxfollowed by [Update Settings].

☞ Note: Whenever you choose options in the CameraAdjustments window, click [Update Settings] for the changes totake effect.

After several seconds, a camera image is displayed in the “PicturePreview” window.


32 2.0 System Setup

☞ Note: If a “Lost Video” message is displayed in the PicturePreview window, a video signal is not present at the RemoteVideo Unit’s camera input. Verify you have selected the correctcamera, or verify the camera is functioning at the Remote VideoUnit.

The adjust controls will be grayed out if the camera input is notenabled.

5. If desired, you may enter a descriptive name in the Camera View Desc.Field (for example, “Lobby”).

6. Click the PTZ checkbox if a PTZ type dome is being used.

☞ Note: For complete instruction on how to connect a PTZ dome,refer to Section 7.0 PTZ Control.

7. Click on the Color checkbox if a color camera is being used.

☞ Note: Activating the Color checkbox on a black and whitecamera will cause other color cameras to have poor colorquality.

8. Picture Settings:Click on any of the following Picture Settings to edit the image. Thesettings range from zero to 100: 50 provides the least amount ofadjustment, and 100 provides the maximum amount at opposite extremesof the setting.

☞ Note: The picture setting controls shown in Figure 17 adjuststhe video signal at the Remote Video Unit’s camera inputs.They do not adjust the actual cameras.

Brightness: Controls the amount of light displayed in the cameraimage.

Contrast: Adjust the difference between light and dark.

Hue: Adjusts the color balance.

Saturation: Adjusts the intensity of color displayed in the cameraimage.


2.0 System Setup 33

9. Alarm Image Settings:Sets the amount of time (in seconds) that video images are recordedwithin the Remote Video Unit before and after the activation of analarm. This can be done separately for each camera. To adjust the alarmimage settings, refer to Section 4.2 Configuring Remote Pre/Post AlarmStorage.

☞ Note: To apply the changes you have made, click [UpdateSettings], then click [Close]. Settings are saved within theRemote Video Unit.

2.3 Changing from Serial to LAN Configuration

The System Administrator and other authorized users can change the RapidEye Operator Software mode of operation between dial-up and LAN asfollows:

1. Click [Configure] in the Main Window.

The Advanced Configuration window is displayed


2. Click [Host Config…].



34 2.0 System Setup


3. Click the LAN radio button

4. Click [OK].

Rapid Eye will now exit, and must be re-started to activate the newconfiguration.


2.0 System Setup 35

2.4 Customizing the Alarm and Control OutputInformation

If want to attach alarm sensors to the Remote Video Unit to initiate alarmsignaling and remote image storage, you can add alarm input descriptions.You may customize the names of all alarm and output descriptions byentering a descriptive name in the appropriate field of the Remote Alarmswindow.

The Remote Alarms window (Figure 20) lists the alarm information of thesite to which you are connected.

☞ Note: You can use Rapid Eye without configuring alarms. Inthis case Rapid Eye is used to survey remote sites, andoptionally to record video clips while viewing the sites.

1. Dial into the required Remote Video Unit (refer to Section 3.1 DialingRemote Sites).

2. Click [Configure] in the Main menu.

3. Click [Alarms…] in the Advanced Configuration window.

The Remote Alarms window is displayed.

Figure 20: Remote Alarms Window


36 2.0 System Setup

☞ Note: Camera View descriptions are displayed in this windowfor reference purposes. To edit Camera View descriptions, referto Section 2.2 Configuring Camera Settings at a Remote Site.To enable or disable alarms, refer to the Arm Alarms: sectionwithin Section 3.3 The Popup Window.

4. If desired, enter a descriptive name in the Alarm Type field, or in theOutput Description Field.

5. Click [Update Remote] in the Remote Alarms window.


Description: The Alarm Type field lists the number and name of alarms that havebeen attached to the Remote Video Unit. You can edit the name of thealarm by double-clicking on it to highlight it, then typing the requiredname.

The Output Description field lists the number and name of outputdevices such as lights, sirens, or gates that may be activated by theoperator upon receiving alarm conditions. You can edit the name of thedevice by double-clicking on it to highlight it, then typing the requiredname. Alarm output devices can be attached to the Remote Video Unitwhen the unit is installed (Refer to the Rapid Eye Remote Video UnitInstallation and Setup Guide for details).


3.0 Using Rapid Eye 37

3.0 Using Rapid Eye

This Section describes the various modes of operation of Rapid Eye. Thesemodes depend on whether you have alarms attached or output devicesconnected to the system, and for what you intend to use the system.

3.1 Dialing Remote Sites

The [Dial] button (or [Connect] button in LAN mode) in the Main windowallows you to connect to the Remote Video Unit.

1. Click [Dial] or [Connect] in the Rapid Eye Main window to display theDial Site window.

Figure 21: Dial Site Window


2. You may add a prefix such as ‘9,’ to the phone number. Type in theprefix code and click [Add], or click on the down arrow to display a listof prefixes. While pressing the main mouse button, drag the pointer to aselection and release the mouse button.

☞ Note: In the Prefix, main number, or suffix, a “,” will cause atwo second delay in the dialing sequence.


38 3.0 Using Rapid Eye

3. You may add a suffix (for example a calling card number) to the phonenumber. Type in the suffix code and click [Add], or click on the downarrow to display a list of suffixes. While pressing the main mouse button,drag the pointer to a selection and release the mouse button.

☞ Note: Prefix and Suffix do not apply to and are not offered ifyou are using a LAN setup.

4. Select the remote site to dial into from the Remote Site List. If you donot see the remote site in the list, do the following:

a. Enter the Remote site name or telephone number in the Stringfield.

b. Click the Item, Location, and Match radio buttons andcheckboxes to help locate the string information. For moreinformation, refer to Section 3.1.1 Searching for Remote Sites.

c. Click [Find].

☞ Note: When you enter data in the String field, it is stored inmemory. To retrieve a list of stored data, click the down ∇arrow.

5. Click [Dial] or [Connect].

6. Click [OK].

Once a connection has been established, the camera images aredisplayed in the Main window.



Figure 22: Main Window with Three Camera Images

☞ Note: If you are using a LAN setup, [Disconnect] will bedisplayed in the Main window.

If you have a PTZ type camera, the camera number anddescription will be displayed in blue at the top left corner of theimage.

When a connection is successfully established to a remote site, the Displayfield in the Status bar switches to Live: Normal, the link speed is displayed inbits per second, and the Rapid Eye Main window Toolbar changes to showthe [Hangup] and [Record] buttons.

3.1.1 Searching for Remote Sites When Dialing

There may be many remote sites configured within your system. If all thesites cannot be displayed in the visible portion at the same time, avertical scroll appears to the right of the list. You may scroll through thelist, (using <Page UP> and <Page Down> keyboard keys, or the <↑>and <↓> arrows), or you may use the following features in the Dial Site



window to help locate a remote site. If needed, the following tools in theDial Site window can help you locate a site.

1. Click on one of the following checkboxes to specify the Search Site,Location, and Match parameters.

• String: A tool to help you locate a remote site in theRemote Site list. If you don’t see the name of the site in thelist, enter the name (or part of the name) and click [Find].Click on the down arrow to display a partial list of Remotesites.

• Search Site Site Name: Searches on the name of the site.

Phone Number: Searches on the telephone number of thesite.

IP Address: Searches on the IP address of the site.

• Location Beginning Only: Searches on the first few characters ofthe string of text.

Everywhere: Searches within the string of text.

2. If desired, click on a checkbox in the Match area to focus yoursearch.

• Match Match Whole Words: Searches for the exact word only.

Match Case: Searches only for the case (upper or lower)of text you enter in the Remote Site list.

3. Click [Find] to find the next site in the list that matches the searchcriteria

4. The cursor in the Site Name/Number list will be positioned on thematching site.



3.2 Running the Guard Tour

To configure the Guard Tour, refer to Section 2.3.5 Configuring the GuardTour. To run the guard Tour:

1. Click [Dial] in the Rapid Eye Main window to display the Dial Sitewindow.

The remote sites defined in the Guard Tour are displayed in blue.

Figure 23: Dial Site Window


2. Click on the Guard Tour site where you want the Guard Tour to begin.

3. Click [Guard Tour].

Message boxes are displayed stating that dialing is taking place, andthat contact is being established. When the first remote site in the GuardTour is connected, the Main window Toolbar is changed to thefollowing:

Figure 24: Guard Tour Toolbar



Camera images from the first site of the guard tour are displayed for thespecified time in the Minutes field of the Remote Sites ConfigurationWindow. Each subsequent site is then dialed in turn and the imagesdisplayed for the number of minutes specified for that site. There is aperiod of up to two minutes between each site connection, allowing anopportunity for incoming alarms to be reported. This process continuesfor all remote sites included in the Guard Tour.

☞ Note: If lost video or sensor alarms are received during theGuard Tour, the Guard Tour is interrupted. The Alarms buttonin the Main window alternates color and the system “beeps”.When the alarms are cleared, the Guard Tour may be re-started.

Quitting the Guard Tour:Click [End Tour] in the Main window.

☞ Note: If you click [End Tour] while viewing live video of aGuard Tour site, you will stay connected to that site until youclick [Hangup].



3.3 The Popup Window

The Popup window is used to access operational features of the system. Thefollowing functions are available:

• Call the Display Information Window (refer to Section 3.4 TheDisplay Information Window)

• Stretch or reduce camera images (refer to “Stretch”)

• Enable or disable alarms (refer to “Arm Alarms”)

• Enable or disable output devices (refer to “Outputs”)

• Copy images to the clipboard (refer to “Clipboard Image”)

• User logout (refer to “User Logout”)

• Control the PTZ feature (refer to “Adjust PTZ”)

1. With the cursor anywhere in the center viewing area of the Mainwindow, click and hold down the main mouse button to display thePopup window.

Figure 25: Popup Window

Available selections are in plain text. Selections unavailable at this timeare grayed out. Selections may vary depending on the state of thesystem, and on where you click on the screen (for example, on an image,or on the background).



☞ Note: The Adjust PTZ Selection is displayed only when youclick the main mouse button in a PTZ (pan, tilt, and zoom)defined camera image. (In a PTZ camera image, the cameranumber and description are displayed in blue at the top leftcorner.) Refer to Section 7.0 PTZ Control for more informationabout operating a PTZ camera.

2. While still holding the main mouse button down, drag the cursor to anyof the highlighted selections. Release the mouse button.

Display:

Opens the Display Information window (refer to Section 3.4 TheDisplay Information Window). This window is used to set the imagedisplay options.

Stretch/Reduce:

Available only when you click on an image. Expands the active cameraimage to four times, or reduces it to the original size. The expansiondoes not increase the resolution of the transmitted image. Use theStretch/Reduce feature as follows:

1. Click on the displayed image you want to Stretch.

2. Drag the cursor to [Stretch] and release the mouse button.

The image is displayed full-screen.

☞ Note: The stretched image may appear blocky. For betterresults, increase the Quality setting in the Display Informationwindow before “stretching” the image.

3. Drag the cursor to [Reduce] and release the mouse button.

The image is reduced to its original size.

Arm Alarms: The Alarm State window is displayed. This window allows you to viewthe states of the Remote Video Unit’s alarm inputs. It also allows you toarm and disarm the alarms inputs.

☞ Note: Refer to Section 4.0 Alarm Processing andManagement for related information.



Figure 26: Alarm State Window

As you pass the cursor over a numbered button, an alarm description isdisplayed at the top of the window. The buttons can be Disarmed (“out”and black) or Armed (“in” and green, red, or yellow).

State Color Description

Disarmed(out)

Black The alarm input is disarmed.

Armed(in)

Green The alarm input is armed and is innormal (idle) state.

Triggered(in)

Red An alarm input has been triggered, butnot processed.

Reset(in)

Yellow An alarm has been reset with a delaytimer. Once the delay timer has expired,the alarm input will automatically bereset, and the color will change to greenor red depending on the alarm sensorcondition.



To close the Alarm State window, any of the following four methodsmay be used:

• Double-click the Control Menu box located at the top left corner ofthe window.

• Click the Control Menu box, drag the cursor to Close. Release themouse button.

• With the cursor in the window, press <ALT> + <F4>.

• Click on the “X” in the top right corner of the Window Title bar.

Outputs: The Outputs window is displayed. This window allows you to controlexternal devices such as lights, sirens, and gates connected to the controloutputs of the Remote Video Unit.

Figure 27: Output Devices

1. Place the cursor over any of the numbered buttons: adescription of the button is displayed.

2. Click button to enable the output (the button is now pressed“in”). Click on a “button to disable the output (the button isnow released “out”).

3. Close the Outputs window using any of the following fourmethods:

• Double-click the Control Menu box.

• Click the Control Menu box, move the cursor to Close.Release the mouse button.

• With the cursor in the window, press <ALT> + <F4>.

• Click on the “X” in the top right corner of the Window Titlebar.



Clipboard Image: Copies an image to the Windows clipboard.

1. Place the cursor in the image you want copied to the clipboard (theimage could be “live”, “replayed”, or “paused”). Click the mainmouse button, and drag the cursor to [Clipboard Image]. Release themouse button.

A copy of the image being displayed is now saved to the WindowsClipboard. This image can now be displayed and printed on anysupported .BMP output device (Windows based word processors,graphics editors, laser printers etc.).

2. Select the destination application (for example, Microsoft Word)and paste the image in the application.

The image can now be printed, sent by email or FAX, depending onthe capabilities and setup of your destination application andcomputer.

User Logout: Choose this selection to logout from Rapid Eye if password securityis enabled. The Login window will be displayed for the next user tolog in.

Adjust PTZ: The PTZ Controller operation is described in Section 7 PTZControl.

3.4 The Display Information Window

The Display Information window is used to manipulate the video imagesdisplayed on the screen.

1. Press and hold the main mouse button anywhere in the center area of theMain window.

The Popup window is displayed.

2. Drag the mouse pointer to [Display] and release the mouse button.

The Display Information Window is displayed.

☞ Hint: You can access the Display Information by clicking andreleasing the main mouse button when the pointer is positionedin the upper 2/3 of the Main window area.



Figure 28: Display Information Window

☞ Note: With the exception of the Quality/Speed slider, none ofthe selections you make in the Display Information Windowwill take effect until you click [Apply].

Camera Selection: The Camera Selection area allows you to select the camera images thatwill be transmitted from the Remote Video Unit and displayed in theOperator Software.

☞ Note: Even if you choose not to display live images from acamera, the pre and post alarm video will still be recordedprovided alarm storage has been enabled.

To display the camera images, you must first enable the cameras (refer toSection 2.4 Customizing the Cameras.

When you place the cursor over any of the numbered camera buttons, adescription of the button is displayed in this area. The buttons can bered, black, or grayed out.



Colour Description

Red(in)

The camera input is enabled at the Remote VideoUnit, and turned on for transmission to and displaywithin the Operator Software.

Black(out)

The camera is enabled at the Remote Video Unit,but turned off at (not being transmitted to anddisplayed within) the Operator Software.

Grayed out(out)

The camera is disabled at the Remote Video Unit.

Click on one or more available camera numbers to select the cameras forviewing. Toggle the ALL /NONE button to show all or none of theconfigured cameras. The camera image(s) you select will be displayed inthe image viewing area of the Main window once [Apply] is pressed.

ID: Click the ID checkbox to display the camera’s descriptive name at theupper left corner of the image, beside the camera number.

Resolution: Click [Low] or [High] to determine the resolution of the image(s)transmitted from the Remote Video Unit. When LOW is selected, up to16 images can be displayed at the same time (each having a resolution of160 x 96 pixels). When HIGH is selected, up to four images (eachhaving a resolution of 320 x 192 pixels) can be displayed at the sametime. MAX is not available at this time.

After pressing [Apply] when changing from Low to High resolution, thelow resolution images are immediately stretched to the high resolutionsize until new high resolution images are received from the RemoteVideo Unit.

Display Method: Click [Tile] to simultaneously display all the selected camera images, or[Cycle] to display the images in sequence - one at a time. Cycle modeuses the display resolution you are currently using, and expands theimage. The image may be reduced using the [Reduce] command fromthe Popup window.

☞ Note: The stretched image may appear blocky. For betterresults, increase the Quality setting in the Display InformationWindow before “stretching” the image.



Dwell [sec]: When the Cycle display method is chosen, this setting determinesapproximately how long each camera image is displayed, before cyclingto the next camera.

Expand: The Expand feature is not available in the Tile display method whenHigh Resolution is selected. Click [Expand] to increase the size of an image.

☞ Note: You can also use the Stretch selection of the Popupwindow (refer to Stretch/Reduce in Section 3.3. The followingtable shows Image Display sizes in pixels.

Table 1Image Display Size (Pixels)

DisplayMethod

Tile Cycle

Image Size Low High Low High Resolution 160x96 320x192 160x96 320x192 ExpandOff +StretchOFF

160x96 320x192 160x96 320x192

ExpandON +StretchOFF

320x192 640x384n/a if > thanone cameradisplayed

320x192 640x384(Stretch isdisabled)

ExpandOFF +StretchON

640x384 640x384 640x384 640x384

ExpandON +StretchON

640x384 640x384(Reduce isdisabled)

640x384 640x384(Reduceisdisabled)

Legend: 160x96 pixels is approximately 1/16 of screen area* 320x192 pixels is approximately 1/4 of screen area* 640x384 pixels is approximately full screen*

* assumes a 640x480 pixel screen

When more than four cameras, Tile can show only Low resolution.



Quality/Speed: This selection allows you to control the quality of the image versus therefresh rate. It selects the amount of compression that is performed onimages at the remote site, prior to transmission. Sliding the control to theleft results in better image quality, but with a slower refresh rate. Slidingthe control to the right results in lower image quality, but with fasterrefresh rate. This gives the user the flexibility to adjust the format of thedata as required.

Refresh: Clicking [Refresh] forces the system to update the camera images on thescreen.

Apply: Clicking [Apply] saves and applies any changes you have made in theDisplay Information window. These changes will not take place until youclick [Apply].

☞ Note: The “Quality / Speed” feature is applied when thesliding adjuster is moved. You do not need to click [Apply] toinitiate this feature. All other features require you to click[Apply] to initiate the feature.

Close: Closes the window. You may also close the window by placing thecursor in the window, then pressing <ALT> + <F4>.

☞ Note: If [Apply] was not pressed before “closing”, all changesother than [Quality/Speed] will be lost.



3.5 Viewing Live Events

To view live camera images, you must first connect to a remote site (refer toSection 3.1 Dialing Remote Sites). After successfully connecting, one ormore images will be displayed in the Main window. (The number ofdisplayed camera images depends on the most current configuration of theremote site.)

Figure 29 shows the Main window with three low-resolution camera imagesdisplayed. The time displayed at the top of the window is the local time at theremote sites.

☞ Note: For sites equipped with previous versions of Rapid EyeRemote software (version 3.7 or earlier), the time displayed willbe the time of the operator station.

Figure 29: Main Window with Three Low-Resolution Images



☞ Note: If you are using a LAN setup, [Disconnect] will bedisplayed in the Main window.

Changing Viewing Modes:

1. In the Main window, click in the Image Display area with the mainmouse button.


☞ Note: For information on how to use the Display Informationwindow, refer to Section 3.4 The Display Information Window.

2. In the Camera Selection area, click a numbererd button to select ordeselect a camera for live transmission.

☞ Note: Click “All” to display all available camera images, or“None” to display no camera images.

3. Click [Apply] to activate the changes you have made.

4. Click [Close].

You can stretch or expand the image, or change the resolution.

3.6 Recording Events

Rapid Eye allows users to record video information as it is received. Whenthis feature is used, all images that are displayed on the screen are alsorecorded on the hard disk of your computer (in the directory where yourRapid Eye resides). For example, if you have four cameras being displayed(in Tile or Cycle mode) and you select the Record feature, four individualvideo clips will be recorded as each image is updated to the screen. The clipswill be recorded at the transmitted resolution (either LOW or HIGH) and atthe Quality/Speed setting defined for the system. Stretched images will berecorded at the transmitted resolution but can be replayed in either Stretchedor Normal format.

To record video clips as they are received and displayed:

1. Use the Display Information window to select the camera(s) that youwant to record (refer to Section 3.4 The Display Information Window).



2. Click [Record] in the Main window.

This will record images (a separate clip for each camera) until [Stop] isclicked. You may record images as long as you want. If you run low ondisk space, the system will warn you.

☞ Note: You can also record video information from the PTZwindow. Refer to Section 7 PTZ Control.

3. Click [Stop] to stop recording images.

You may record additional images by clicking [Record] again. Therecorded images are saved and labeled by date and time. To viewrecorded images, refer to the next section.

3.7 Viewing Video Clips

Video clips can be reviewed while Rapid Eye is Online (connected to aremote site) or Offline (not connected to a remote site). All recorded clipswill be labeled as “User”, indicating that the recording was operator-initiated.

A listing of recorded video clips is displayed by clicking [Review] in theMain Window.

1. Click [Review] in the Main window.

The Select Video Clip window is displayed. The video clips are timestamped and displayed in order of time at the remote sites.

Figure 30: Select Video Clip Display Window



2. Click on the video clip you want to view and click [Review], or double-click on the video clip.

The Select Video Clip window disappears. The buttons at the top of theMain Window change to those shown in the following Toolbar. Theselected video clip is looped continuously on the screen in theResolution and Quality/Speed settings that were set at the time ofrecording.

To expand the image, you can use the [Stretch] command from thePopup menu, or the [Expand] feature in the Display InformationWindow (refer to Section 3.3 The Popup window and Section 3.4 TheDisplay Information Window).

3. To “freeze” an image click [Pause].

The [Frame Forward] button is displayed in the Toolbar:

4. To advance the video clip to the next image, click [Frame Forward].

5. To continue viewing the image, click [Paused] again.

6. To end the video clip replay, click [Stop Play].



3.8 Deleting Video Clips

The maximum number of clips that can be stored is set in the Hostconfiguration window (refer to Section 2.1.9 Controlling the Number ofClips Stored). When this number is reached, a warning message will bedisplayed before the oldest clips are over-written.

Delete video clips from storage as follows:

1. Select the video clips in the Select Video Clip window (refer to Figure30).

2. Click [Delete].

You will be prompted to confirm the deletion.

3.9 Archiving Video Clips

It is a good practice to archive all desired video clips on a regular basis.

1. While in Rapid Eye, delete all undesired clips using the Delete function(refer to Section 3.8 Deleting Video Clips).

2. Exit from Rapid Eye.

3. Use the Windows Explorer program to move all remain video clip files(“dtc*****.clp ”) and LOCAL.CAT catalog from the Rapideyedirectory to an archive directory.

4. Re-start Rapid Eye.

5. A new LOCAL.CAT catalog will be created, and the list of recorded clips(refer to Section 3.7 Viewing Video Clips) will be empty.



3.10 Printing Video Images

You may choose to print a live camera image, or a recorded image that hasbeen saved on the hard disk.

Printing Live Images:While viewing an event, you can choose to capture a “snap shot” and printthe still image to your printer.

Place the cursor in the image you want copied to the clipboard, click andhold down the main mouse button and drag the cursor to [Clipboard Image].Release the mouse button.

A copy of the image is now saved in the Windows Clipboard. This imagecan now be displayed and printed on any supported .BMP output device(Windows based word processors, graphics editors, laser printers, etc.).

Printing Recorded Images:You can print images from any video clips that have been stored on the harddrive.

1. Select the video clip where the image(s) you want to print are saved(refer to Section 3.7 Viewing Video Clips).

2. View the recorded video clip.

3. If needed, use the “Pause” and “Frame Forward” features to help youlocate the images you want to print.

4. Place the cursor on the image. Click the main mouse button, and drag thecursor to [Clipboard Image]. Release the mouse button.

Clipboard images can now be displayed and printed on any supported.BMP output device (Windows based word processors, graphics editors,laser printers, etc.).



3.11 Using the Audit Trail

The Audit Trail is a record of system activity, for example alarms receivedand Guard Tour visits. Each item is date, time, user (operator), and sourcestamped.

1. Click [Review] in the Main window.

The Select Video Clip window is displayed (refer to Figure 31). Thetimes displayed are the local time at the remote sites.

2. Click [Audit Trail…].

The Audit Trail window is displayed. The times displayed are the localtime at the remote sites.

Figure 31: Audit Trail Window

3. Click on the up or down arrows of the vertical scroll bar to view theentire contents of the Audit Trail window.

The audit trail files are automatically stored in C:\RAPIDEYE in orderof month, date, and time, and are given a *.SSL file extension (whereSS is in seconds). For example, a file created at 15:00:03 on January 17would be backed up as C:\RAPIDEYE\97011715.03L .

4. If you want to manually save the currently displayed audit trail entries,click [Save].



Print:

To print the current audit trail, click [Print]. The printer is the default printerinstalled by Windows.

Querying Audit Trail Files: Query an Audit Trail file as follows.

1. Locate the C:\RAPIDEYE directory using the Windows Explorerprogram.

An example of an Audit Trail file is:99022309.40l 3KB 40l FILE 2/25/99 4:34pm

2. Use a text editor to view the file (for example, Windows Notepad oryour word processor). If you are unsure how to use this feature, consultyour Microsoft documentation.

3.12 Hanging Up on Remote Sites

The [Hangup] button in the Main window allows you to hang up, or close theconnection to the remote site. Click [Hangup] in the Rapid Eye Main windowto close the connection. A message stating that the communications are beingterminated is displayed.

When you hang up, the Main window Status Bar displays Link: Notconnected.

☞ Note: LAN users will use [Disconnect].


60 4.0 Alarm Processing and Management

4.0 Alarm Processing and Management

4.1 Responding to Alarm Messages

An alarm is an event occurring at the remote site that causes the remote siteto connect to the operator station and report the event (if Alarm Callback isenabled). Otherwise, the alarms will be reported when the operator stationconnects to the site the next time.

There are a variety of different alarm messages, each requiring a differentoperator response. Response to alarms is determined by the internal policiesof the persons and the organization monitoring the alarms.

An alarm causes the Alarms button in the Main window to alternate colorbetween red and yellow and to “beep” (this is now the only icon displayed inthe Main window). The Main window displays the related camera image (ifenabled).

Viewing Events:To better observe any alarm-related activities, increase and enhance theimage as follows:

a. Place the cursor in the image, click the main mouse button, and drag thecursor to [Stretch]. Release the mouse button. This increases the size ofthe image to full screen. (Drag the cursor to [Reduce] to return to theoriginal size.)

b. Click the main mouse button.


c. Click [Expand], then [High Resolution].

d. Click [Apply].

e. Click [Close].

Acknowledging Alarms:Acknowledging an alarm informs the system that you have received andunderstood the alarm. The alarm button stops flashing and the beeping soundstops. If communication with the Remote Video Unit is lost beforeacknowledging the alarm, the alarm is kept active, and it will be reportedwhen communication is restored.


4.0 Alarm Processing and Management 61

1. Click [Alarm].

The Alarm Management window is displayed.

Figure 32: Alarm Management Window

2. Click [Acknowledge].

This stops the alarm from beeping and enters the alarm information intothe audit trail.

☞ Note: You can also double-click on an alarm in the list toacknowledge it, or if several alarms are listed click [Ack All] toacknowledge all the alarms.

Delay (min.): This delay time is used with the [Reset] button and instructs the RemoteVideo Unit to re-arm the alarm (when [Reset] is pressed) once the timehas elapsed.

☞ Note: The Delay setting is temporary. If the alarm is triggered asecond time, there will be no Delay period unless one ismanually entered.

3. Click on the up or down Alarm arrows to set the re-arm delay time (inminutes) in the display field.



4. Click [Reset].

This sets the re-arm time within the Remote Video Unit

☞ Note: The alarm input will be reset after the delay time haselapsed, even if you subsequently disconnect from the remotesite.

5. Click [Close].

Reset:After you acknowledge, preview, or retrieve an alarm you must reset thealarm to enable it. Click [Reset] in the Alarm Management window.Resetting the alarm removes it from the Remote Video Unit. It can no longerbe previewed.

This will cause the alarm input at the Remote Video Unit to be re-enabled(re-armed), the stored alarm video to be cleared, and re-start the pre/postalarm video recording at the Remote Video Unit. Refer to Section 4.3 AlarmImages for Sensor Alarms to retrieve pre/post alarm stored video from theRemote Video Unit, prior to resetting the alarm.

A reset timer may be set to program a delayed reset. This is useful in the casewhere a false alarm caused by a late closing of the premises.

For example, the Reset delay may be set for ten minutes, the Reset buttonactivated, and the operator may disconnect from the remote site. In tenminutes, the alarm will be automatically re-armed after the premises arevacated.

4.2 Configuring Remote Pre/Post Alarm Storage

The Alarm Image Settings section of the “Camera Adjustments” window(Figure 33) allows you to set the amount of time in seconds that video imagesare recorded before and after the activation of an alarm. For maximumflexibility, this can be done individually for each camera.

The Pre-Alarm alarm image setting defines the amount of time saved prior toan alarm. The Post Alarm image setting defines the amount of time savedafter an alarm has occurred.

When in use, the pre/post alarm video storage system within the RemoteVideo Unit continually saves the configured amount of video in memory.



Images older than the configured amount are discarded, leaving the latestavailable information. When the associated alarm input (e.g., #1 forcamera 1) is triggered, the pre-alarm video is “frozen” (no new imagesreplace the existing images), post alarm video is captured, and an alarmsignal is sent (if configured) to an operator station.

For example, if storage is set for camera 1 to a 30 second pre-alarm, and a 10second post-alarm, upon receiving alarm 1 a total of 40 seconds of videoinformation will be saved. Until the alarm 1 is triggered, the Remote VideoUnit will always have the most recent 30 seconds of video stored - taking innew images and discarding the old.

Do the following to view the “Camera Adjustments” window:

1. Click [Configure] in the Main menu.




3. Click [Up] or [Dn] to select the desired camera input from which youwant pre/post alarm video stored.

4. Enter a number in the Pre and Post alarm fields, or use the up and downarrows to adjust the required values in these fields.

5. Click [Update Settings] to save the settings at the Remote Video Unit.



☞ Caution! Wait for the updates to be processed beforeproceeding.

When you update the settings, the Remote Video Unit stores the values.There is no need to re-adjust the settings each time a connection to aRemote Video Unit is re-established.

When the alarm input for that camera is armed, the Remote Video Unitwill start storing video images from that camera.

4.3 Alarm Images for Sensor Alarms

When the operator station receives an incoming alarm signal, the Alarmbutton in the Main window flashes. The other buttons across the top of theMain Window are blank.

1. To view alarm information and to acknowledge receipt of the alarms,click [Alarms] in the Main window.

The Alarm Management window is displayed.

Figure 34: Alarm Management Window

2. In the Alarms window, click on the alarm you want to view, and click[Acknowledge].

3. If this is the only alarm received, the Alarms button will stop flashing. Ifmultiple alarms have been received, click [Acknowledge] on each alarm,or click [Ack All].



Preview Images: If the camera associated with the alarm has been configured for pre/postalarm video storage, the [Preview Image] and [Retrieve Image] buttonswill be enabled. To configure pre/post alarm storage, refer to Section 4.1Responding to Alarm Messages.

☞ Note: Preview Images may take a few seconds to start whenyou select it.

The Preview Images function quickly displays the images. Do thisbefore deciding whether or not to fully retrieve them. The images arepresented in the lowest resolution and highest compression possible.They are not saved to the hard disk of your PC. You can preview orretrieve an image repeatedly until you reset the alarm.

Retrieve Images: When images have been retrieved, they are displayed on the Operator’sStation in high resolution and automatically saved to the hard disk forlater review.

Click [Retrieve Images] to record to disk.

Info: This feature is not used in this version of the software.

Connect/Dial: Allows you to connect to a remote site when an alarm is received on thesecondary line (refer to Section 4.4 Secondary Line Operation) fromanother remote site.



4.4 Secondary Line Operation

While you are connected to a site, you can receive alarms from other remotesites in the system. A secondary line is used, which requires a second modem,to receive alarms when the primary line is busy. To use a secondary line usethe following procedure:

1. Start Rapid Eye in the Serial Communication mode.

2. In the Main Window, click [Configure].

The Advanced Configuration Window is displayed.

3. Click [Host Config…]


4. Click on the “Secondary” down arrow with the main mouse button, andmove the cursor to the COM port you want to use. Release the mousebutton.

The speed of the secondary serial link will be the same as that of theprimary link.

5. Click [OK].

This defines the secondary port and speed you want to use. You are nowprompted to restart Rapid Eye.

Receiving Alarms from Other Remote Video Units: When an alarm signal is received from the secondary modem (becausevideo is being received from another site on the primary modem), the[Alarms] button in the Main window flashes from red to yellow and“beeps”.

1. To view alarm information click [Alarms] in the Main window.

The Alarm Management window is displayed. Alarms received froma secondary remote video unit appear in red and have the status“Pending”.

☞ Note: If you receive alarm notification from a secondary line,only the details concerning the alarm site are reported and theconnection is terminated. No camera images are displayed.

2. You can take any one of the following actions:



a) Connect automatically to the remote site:Click [Dial] or [Connect] in the Alarm Management window.The connection to the remote site you are dialed into isterminated. The operator station automatically dials into thesecondary remote site.

The camera images associated by the alarm are displayed onthe screen.

Or:

b) Acknowledge the alarm:Click [Acknowledge].

If this is the only alarm received, the Alarms button will stopflashing and the “beep” will stop. If multiple alarms have beenreceived, click [Acknowledge] on each alarm, or [Ack All].

☞ Note: A single alarm notification will be received froma secondary line, even if the notification includesseveral alarms. You must dial into the remote site toinvestigate the alarms and receive alarm details.

c) Manually dial into the reporting remote site:Close the Alarm Management window and disconnect from thecurrent site. Click [Dial] or [Connect] in the Main window. Youcan now manually dial into the reporting remote site.


68 5.0 Administrative Functions

5.0 Administrative Functions

The functions outlined in this section allow you to implement passwordprotection and perform Remote Video Unit maintenance. The Maintenancefunction (refer to Section 5.4 Maintenance) of Rapid Eye allows you to testRapid Eye equipment, and prepare the equipment for moving from one site toanother.

5.1 Setting a Master Password

In many Rapid Eye system installations, a System Administrator or MasterUser will be nominated to ensure configuration and security standards arefollowed.

When you first install Rapid Eye Operator Software, the Master User andPassword fields are blank. Setting a master password protects theconfiguration parameters of your remote site and allows the Master User tocreate and delete system operators. The Master User can also edit theparameters of all users. Use the following procedure to set the masterpassword:



2. Click [Users…].

The Users window is displayed.

3. Click the Activate the user security checkbox to activate it.

Figure 35: Users Window


5.0 Administrative Functions 69

☞ Note: If you want to disable the Rapid Eye system security,click in the Activate the user security checkbox to de-select it.

If you do this, no passwords will be required to use Operator Software.

4. Click [Set Master…].

The “Master” window is displayed.

Figure 36: Master Window

5. Enter a Master ID and Password, then click [OK].

☞ Note: The Master ID is not case-sensitive (either upper orlower case will be accepted). The Password is case-sensitive(you must enter it in capital or small letters, exactly as thepassword was originally defined).

The password appears as a string of asterisks as you enter it.

☞ Note: Keep the Master ID and Password in a safe place: it isimportant not to lose the Master password.

6. Click [Close] to close the Users window.

7. Click [Close] to close the Advanced Configuration window.

8. With the cursor anywhere in the center viewing area of the Mainwindow, click and hold down the main mouse button click to display thePopup window. While still pressing the main mouse button, drag thecursor to User Logout and release the mouse button.



9. Login as the Master User, entering the Master Password just created.

The Main Window appears with the Master User ID displayed in thelower left area of the window.

5.2 Implementing Users

Once a Master User is created, users can be created, deleted, or edited onlyby the Master User. (To define a Master User, refer to Section 5.1 Setting aMaster Password.)

5.2.1 Creating Users

Use the following procedure to create a user:




The Users window is displayed.


3. [Add User…].

The Add New User window is displayed.



Figure 38: Add New User Dialog Window

4. Enter the User ID and Password for the new user.

☞ Note: The Master ID is not case-sensitive (either upper orlower case will be accepted). The Password is case-sensitive(you must enter it in capital or small letters, exactly as thepassword was originally defined).

5. Click in the checkboxes to enable the user’s privileges. You canenable as many privileges as desired for that user.

☞ Note: The Configure UTC checkbox refers to Universal TimeCoordinates. The RDI checkbox refers to Remote DiagnosticsInterface.

6. Click [OK].

7. Click [Close] to exit the User Configuration window.

8. Click [Close] to exit the Advanced Configuration window



5.2.2 Editing Users

A user can edit only their password (refer to Section 5.2.3 EditingPasswords).




☞ Note: Only a Master User can access the Users function ofthis window, and change the User ID and privileges of auser.

The “Users” window is displayed.


3. Click on the User Name you want to edit.

4. Click [Edit User…].

The Edit User Info window is displayed.



Figure 40: Edit User Info Window

☞ Note: The Configure UTC checkbox refers to Universal TimeCoordinates. Clicking on this box allows the user to set (andresynchronize) the times at the remote sites.

5. Edit the User ID or the Password fields, and click on any of the PrivilegeSettings to enable or disable them.

6. Click [OK].

7. Click [Close] to exit the Users window.

8. Click [Close] to exit the Advanced Configuration window

5.2.3 Editing Passwords

The Master User can edit any user’s user ID or password. A user can editonly their password.

Editing the Master Password: You must be logged in as the Master User to change this password.





2. Click [Password…].

The Change Password window is displayed.

Figure 41: Change Password Window

3. Enter the old password, the new password, and retype the newpassword in the fields displayed.

4. Click [OK] to close the Change Password window.


Editing a User’s Password: A user can edit only their own password. The user must be logged intotheir account.



2. Click [Password…].

3. Enter the existing password, the new password, then retype the newpassword in the fields displayed.

4. Click [OK] to close the Change Password window.




5.2.4 Deleting Users

Only the Master User can delete Rapid Eye users.




The “Users” window is displayed.

3. Click on the user you want to delete.

4. Click [Del User].

You are prompted to confirm that the user is to be deleted.

5. Click [Yes].

6. Repeat the above procedure to delete other users.

7. Click [Close] to exit the Users window.

8. Click [Close] to exit the Advanced Configuration window.

5.3 Maintenance of the Remote Video Unit

The Maintenance area of the Advanced Configuration window consists of theNone, Diagnostic, and Sleep radio buttons. They are used for regularmaintenance or when moving the Remote Video Unit to a different site. Thisfunction is not used in normal Rapid Eye operations. You must be dialed intoa remote site to use the Maintenance feature.

Once you are connected to a site, do the following steps to configure theMaintenance section:

1. Click [Configure] in the Main window, then [Maintenance] in thedisplayed Advanced Configuration window.

The Maintenance window is displayed:



Figure 42: Maintenance Window

2. Click one of the following radio buttons:

• None - (default) Standard operation where the unit is in normaloperating mode, processing video input and monitoring alarms.

• Diagnostic - Click the Diagnostic button to start a series of self testsof the Remote Video Unit.

• Sleep - Click the Sleep button before moving or shipping the RapidEye Remote Video equipment. The Sleep button restores the factorydefault configuration parameters.

☞ Note: After selecting [Maintenance] or [Sleep], you arenotified that the communications link between the operatorstation and Remote Video Unit will be terminated. All cameraconfigurations will be reset to their default values, all camerainputs will be turned off, all alarm inputs will be disarmed, allcontrol outputs will be turned off, and all dialout locationsstored in memory will be deleted.

3. Click [OK].


6.0 Remote Audio Surveillance 77

6.0 Remote Audio Surveillance

The Remote Audio Surveillance (RAS) feature establishes a separatetelephone call from the audio interface panel (separate optional equipment) atthe remote site to a telephone located at the operator station. Each operatorstation can be programmed with an individual telephone numbercorresponding to the telephone at that station.

☞ Caution: Certain countries have laws governing the use ofaudio equipment. Consult with your local authorities beforeimplementing any audio surveillance equipment.

When the video session connection is established, the operator stationautomatically sends the telephone number to the audio panel, and the audioconnection is set up. This occurs if the session is set up either by the Operatorinitiating the call, or by the Remote Video Unit initiating the call as a resultof an alarm.

☞ Note: Depending on the telephone system configuration, theaudio connection may take up to 20 seconds to complete.

Using the RAS feature, the audio panel can be controlled from within RapidEye. When a microphone and speaker are placed in a zone at a remote site,the RAS feature allows you to listen to conversations and to speak to theremote site. The RAS feature supports up to eight zones.

As an example, a remote site may have a number of zones (for example,Shipping, Reception). A speaker and a microphone (one or both may berequired) can be placed in each zone, along with the camera. The monitoringcenter can call a remote site, then selectively monitor the various zones atthat site.

Alternatively, a “hotline” using a dedicated telephone can connect the remotesite to the monitoring center. The “hotline” telephone automatically calls themonitoring center whenever the receiver is lifted. Unless the audioconnection is initiated by the Hotline, the default zone will be Zone 1, andthe default operation will Listen Only.


78 6.0 Remote Audio Surveillance

When you connect to a remote site that has RAS enabled, the audio Toolbar(Figure 43) appears. The Rapid Eye Audio menu displays the followingbuttons:

Figure 43: Audio Toolbar

☞ Note: The L, T/L, B, and T buttons have no function when a hotlinecall is received.

Button What It Does

Hotline button - Allows an operator at the monitoringcenter to talk to the person using the hotline. Selectedautomatically when a hotline call is received from theremote site.

Zone SelectionButtons(1-8)

These buttons allow selection of one of up to eightaudio zones. Each audio zone may contain amicrophone and speaker.

Listen Only button - Pressing this button allows anoperator at the monitoring center to listen tocommunication from the selected zone, but not talk tothe zone.

Talk/Listen button - Allows an operator at themonitoring center to talk to the selected zone and listento communication from the zone.

Broadcast button - Allows an operator at the monitoringcenter to simultaneously talk to all zones.

Talk button - Allows an operator at the monitoringcenter to talk to the selected zone, but not listen to thezone.


6.0 Remote Audio Surveillance 79

Gain - Press this button to amplify audiocommunication from the selected zone. Press it asecond time to return to normal volume.

Redial - If the audio connection is lost, pressing Redialwill re-establish the connection.

Hangup - Disconnects the audio connection.

Enabling/Disabling the RAS Feature at the Remote Video Unit: By default the RAS feature is disabled at the Remote Video Unit. It can bestarted or disabled by first enabling the RDI tool as follows:

☞ Note: RDI is the Remote Diagnostic Interface. It is used tosend special diagnostic and configuration commands to theRemote Video Unit. The Remote RDI window can only beaccessed when you are connected to a site.

1. Click [Configure] in the Main window, then click [RDI] in the AdvancedConfiguration window.


Figure 44: Remote RDI Window

2. Enter a command from one of the following sections to enable or disablethe feature.


80 6.0 Remote Audio Surveillance

To turn on the Audio feature:

1. Click the down arrow to the right of the String box and select [EnableEagle Audio].

Figure 45: Enable Eagle Audio Option




Upon reconnection, the audio feature is turned on.

To turn off the Audio feature:

1. Click the down arrow to the right of the String box and select [DisableEagle Audio].




Upon reconnection, the audio feature is turned off.


7.0 PTZ Control 81

7.0 PTZ Control

To install and setup up PTZ (Pan Tilt Zoom) domes to the Remote VideoUnit, refer to the Rapid Eye Remote Video Unit Installation and Setup Guide.

The PTZ device must be first installed as described in the documentation.

☞ Note: There is a support limit of one type of PTZ per RemoteVideo Unit.

7.1 Enabling the PTZ

By default the PTZ feature is turned off. To enable the Remote Video Unit tocontrol PTZ domes, you must complete the following three steps:

Step 1: Access the RDI window and choose whether the PTZ isconnected to serial port 1 or 2 of the Remote Video Unit.

Step 2: Access the RDI window and choose the PTZ dome type.

Step 3: Access the Camera Adjustments window and enable thePTZ setting for the dome.

7.1.1 Choosing the PTZ Connection Type

You must connect to the remote site before you access the RDI window.Perform the following steps:

☞ Note: The default connection for PTZ domes to the RemoteVideo Unit is Serial Port 2. If you wish to change the default,follow the steps below.

1. Click [Configure] in the Main window, then click [RDI] in theAdvanced Configuration window.


2. Click the down arrow to the right of the String box and select either[PTZ Domes on Serial Port 1] or [PTZ Domes on Serial Port 2].Choose the appropriate Remote Video Unit port to which the PTZdome is attached.


82 7.0 PTZ Control

Figure 46: PTZ Serial Port 1 or 2 Connection Type




7.1.2 Choosing the PTZ Dome Type

You must connect to the remote site before you access the RDI window.Perform the following steps:

1. Click the down arrow to the right of the String box and select theappropriate PTZ dome type (Javelin, Kalatel, or Pelco).

Figure 47: PTZ Dome Types





7.0 PTZ Control 83

7.1.3 Enabling the PTZ Dome Option

You must connect to the remote site to change the dome settings. PTZdome settings are adjusted from the operator station as follows:

1. Once you are connected to a site, click [Configure] in the Mainmenu.



3. Click [Up] or [Dn] to display the desired camera number in the Cam# field, or enter the camera number in the Cam # field.

4. Enable the Camera, PTZ, and Color checkboxes to activate them forthe dome. Choose other options as desired. Refer to Section 2.2Configuring Camera Settings at a Remote Site for detailedinformation.

Figure 48: PTZ Option in Camera Adjustments Window

After several seconds, a camera image is displayed in the PicturePreview window.

5. Enter an appropriate name in the Camera View Desc box.

6. Click [Update Settings] followed by [Close].

Your PTZ dome is now set up and ready to retrieve live video.


84 7.0 PTZ Control

7.2 Turning off the PTZ Feature

Once you have enabled the PTZ dome, follow the steps below to turn thefeature off.

1. Click the down arrow to the right of the String box and select [DisablePTZ Domes].




Upon reconnection, the PTZ feature is turned off.

7.3 Controlling a PTZ Dome The Adjust PTZ window is accessed from the Popup window.

1. Place the cursor anywhere in a PTZ dome image displayed in theviewing area of the Main window.

☞ Note: PTZ dome images display the camera name ordescription in “blue” text in the Main window.

2. Do one of the following:

• Click and hold down the main mouse button to display the Popupwindow. Drag the cursor to the [Adjust PTZ] selection. Release themouse button.

• Click and hold down the secondary mouse button and drag thecursor to the [Adjust PTZ] selection. Release the mouse button.

The Adjust PTZ window (Figure 49) displays the Camera Name, PicturePreview, PTZ Controls, and Preset dome settings. The colored circles in thePTZ window are used to move the dome within the sectors indicated. In thisway, you can move the dome to select the desired view.


7.0 PTZ Control 85

Figure 49: Adjust PTZ Window

7.3.1 PTZ Controls

The Adjust PTZ window contains a series of concentric colored circlesthat allow you to control the movement of the PTZ dome. The circles aredivided into eight sectors representing eight directions of the dome'smovement. Clicking on a circle within a sector moves the dome in thatdirection. The dome moves in a series of “nudges”, or discretemovements: the larger the circle, the greater the “nudge”.

To control movement, you can click the following areas:

Click the… To…

Green area (outside thecircles)

Continuously move the dome.

Red circle Halt the dome movement oradjustment

Smaller circles Move the dome approximately 1/3 thedistance of the adjacent larger circles.


86 7.0 PTZ Control

(Cont'd)

[Low], [Medium], [High]speed options

Change the sensitivity of the CameraControl buttons as well as the distancethe dome moves (by approximately tentimes).

+Focus and -Focus buttons To sharpen the image.

☞ Note: Typically, [High] speed is used when zoomed out; [Low]speed is used when zoomed in. Some domes may automaticallychange speeds when zoomed in and the Low speed setting maynot be applicable.

7.3.2 Assigning Presets

You can assign up to eight pre-selected PTZ dome views. Using thefollowing method, you can select and fix the required dome views, thensimply click on a Preset number or description to re-display the imageswhen required.

1. Use the PTZ Controls to move the PTZ dome to display the requireddome view.

3. Click [Save].

4. Click a Preset number from 1 to 8.

7.3.3 Accessing Presets

Once you have assigned your pre-selected PTZ dome views, you canaccess the presets while viewing live images in the following three ways:

• Click any of the Preset buttons in the Adjust PTZ window.

• Press the corresponding numerical key (1-8) on your keyboard whilein the Adjust PTZ window.

• Place the cursor anywhere in a PTZ dome image displayed in theMain window, press and hold down the secondary mouse button toactivate the Popup Window. Select the appropriate preset listed inthe Popup Window (e.g., Preset1).


7.0 PTZ Control 87

Figure 50: Secondary Popup Window

7.3.4 Additional Buttons

High Resolution/Normal Mode: Click on this button to switch between these two modes. The default isNormal mode that displays a stretched, low-resolution image in thePicture Preview area. High Resolution is used when more detail isrequired, typically when fine-tuning the presets. The refresh rate will beslower in High Resolution mode.

Record: Click [Record] to store dome events in memory. Recording continuesuntil you click [Stop].

The maximum number of clips that can be stored is set in the Hostconfiguration window (refer to Section 2.1.9 Controlling the Number ofClips Stored). When this number is reached, a warning message will bedisplayed before the oldest clips are over-written.

Close: Click [Close] to close the Adjust PTZ window.


88 8.0 Getting Help

8.0 Getting Help

If you need help, first contact your sales representative for assistance. Shouldyou need additional technical assistance, contact Ademco Group VideoProducts Division at the following location:

Address: 308 Palladium DriveKanata, OntarioCanadaK2L 3H1

Telephone: 1-800-645-7492

Web site: http://www.ademco.comhttp://www.software.rapideye.ademco.com

Please have the following information ready when you call your servicecenter so that we may better assist you.

• Your name, company name, and address

• Contact telephone number

• Whether you are connecting to the Rapid Eye system by LAN or dial-up

• If you are using dialup, the type of modem you have installed and thedial-in phone number of the Rapid Eye Remote Video Unit

• IP addresses for LAN and dial-up

• Operating system and version (e.g., Windows NT 4.0 SP3)

• Installed software on the host computer (e.g., fax, AOL, Compuserve)

• A description of the problem (for example, video has failed, cannotconnect)

For ordering and parts information, please contact your dealer or distributor.


Appendix A - Time Zones 89

Appendix A - Time Zones

The following time zones are referenced to Greenwich Mean Time (GMT).

-12:00 Eniwetok, Kwajalein

-11:00 Midway Island, Samoa, Hawaii (S)

-10:00 Hawaii (W)

-09:00 Alaska

-08:00 Pacific Time (US & Canada), Arizona (S), Tijuana

-07:00 Mountain Time (US & Canada), Arizona (W), Saskatchewan (S)

-06:00 Central Time (US & Canada), Mexico City, Indiana (S), Saskatchewan (W)

-06:00 Tegucigalpa

-05:00 Eastern Time (US & Canada); Indiana East (W)

-05:00 Bogota, Lima

-04:00 Atlantic Time (Canada)

-04:00 Caracas, La Paz

-03:30 Newfoundland

-03:00 Brasilia

-03:00 Buenos Aires, Georgetown

-02:00 Mid-Atlantic

-01:00 Azores, Cape Verde Is.

00:00 Greenwich Mean Time; Dublin, Edinburgh, London, Lisbon

00:00 Monrovia, Casablanca

+01:00 Prague, Warsaw, Budapest

+01:00 Paris, Madrid, Amsterdam

+01:00 Berlin, Stockholm, Rome, Bern, Brussels, Vienna

+02:00 Eastern Europe

+02:00 Cairo

+02:00 Athens, Helsinki, Istanbul

+02:00 Israel

+02:00 Harare, Pretoria

+03:00 Moscow, St. Petersburg, Kazan, Volgograd

+03:00 Baghdad, Kuwait, Nairobi, Riyadh


90 Appendix A - Time Zones

+03:30 Tehran

+04:00 Abu Dhabi, Muscat, Tbilisi

+04:30 Kabul

+05:00 Islamabad, Karachi, Ekaterinburg, Tashkent

+05:30 Bombay, Calcutta, Madras, New Delhi, Colombo

+06:00 Almaty, Dhaka

+07:00 Bangkok, Jakarta, Hanoi

+08:00 Beijing, Chongqing, Urumqi

+08:00 Hong Kong, Perth, Singapore, Taipei

+09:00 Tokyo, Osaka, Sapporo, Seoul, Yakutsk

+09:30 Adelaide

+09:30 Darwin

+10:00 Hobart

+10:00 Brisbane, Melbourne, Sydney

+10:00 Guam, Port Moresby, Vladivostok

+11:00 Magadan, Solomon Is., New Caledonia

+12:00 Wellington, Auckland

+12:00 Fiji, Kamchatka, Marshall Is.


Appendix B - Troubleshooting 91

Appendix B - Troubleshooting

The following are Rapid Eye alarms and error messages, and suggestedsolutions:

Alarms:

Sensor Alarms(generated by RemoteVideo Unit)

The alarms described are the result oftriggering an external sensorconnected to the Remote Video Unit.They are logged by the time that thealarm took place (whether it has beenacknowledged by an operator or not),and the location or site name of theRemote Video Unit.

Lost Video Alarm(generated by RemoteVideo Unit)

A Lost Video alarm means that thevideo signal for a specific camera ismissing. This may indicate anintrusion.

Lost Carrier Alarm(generated by OperatorStation)

The connection between the RemoteVideo Unit and the operator stationhas been interrupted. This may bedue to any number of reasons,including system failure or possibleintrusion. Connect to the remote siteagain.

System Restart(generated by RemoteVideo Unit)

The Remote Video Unit has restartedpossibly due to power failure, etc.

Storage System FailureAlarm(generated by RemoteVideo Unit)

The storage system of the RemoteVideo Unit has failed. Call yourservice provider for assistance.

Memory Failure Alarm(generated by RemoteVideo Unit)

The memory within the RemoteVideo Unit has failed. Call yourservice provider for assistance.

Hardware Failure(generated by RemoteVideo Unit)

A hardware failure has occurred. Re-start the Remote Video Unit ifnecessary. Call your service providerfor assistance.


92 Appendix B - Troubleshooting

Unable to connectThis remote does notsupport Rapid Eye users

Remote Video Unit probably hasolder version of software installed.Rapid Eye requires version 4.0 orlater Remote Software to be installed.Upgrade Remote software to version4.0 or later.

Messages:

Guard Tour Failure The Operator Site detected failure ofat least one Guard Tour dialingattempt, or carrier has been lost onan existing connection. Try settingup Guard Tour again.

Unable to connectThis remote does notsupport Rapid Eyeusers

Remote Video Unit probably has olderversion of software installed. RapidEye requires version 4.0 or laterRemote Software to be installed.Upgrade Remote software to version4.0 or later.

Initial Startup Problems:If Rapid Eye Operator Software does not work on initial startup, verify thecorrect COM port has been configured.


Appendix C - Modem Settings 93

Appendix C - Modem Settings

Set your Data Communications Equipment (Terminal Adapter or Modem) forthe following response codes:

C.1 Enabling Response Codes

☞ Note: In order to display the connection speed, the OperatorSoftware expects to see a string of the form "CONNECT xxx",where xxx is the connect speed reported by the DCE. MostDCE devices will deliver such a string with an "X4" Result codesetting.

• No echo, AT commands• Auto-Answer must be enabled to receive alarm calls from the

Remote Video Unit• Modem controls Carrier Detect (CD)• Modem controls Clear To Send (CTS)• Modem controls Data Set Ready (DSR)• DTE controls Data Terminal Ready (DTR)• Disconnect, reset to Command Mode on DTR down• Software handshaking (Xon/Xoff) disabled• Request To Send/Clear To Send flow control selected

Modem Users: Select Automatic Repeat Request (ARQ) errorcorrection, and disable any data compression.

ISDN Users: Select V.120, B-Channel rate 56K, unless it is known thatthe phone company provides 64K service.

C.2 The serial port control interface

This section is for advanced users who want to understand how calls areinitiated and received from the remote site.

The Rapid Eye system makes use of the following signals on the PCserial port:


94 Appendix C - Modem Settings

2 TD Transmitted Data Output 3 RD Received Data Input 4 RTS Request to Send Output 5 CTS Clear to send Input 6 DSR Data Set Ready Input 7 SG Signal Ground N/A 8 CD Carrier Detect1 Input 20 DTR Data Terminal Ready Output 22 RI Ring Indicator Input

C.2.1 Initiating a Call to a Remote Site

When offline, the Rapid Eye Operator’s software asserts the RTSline. It expects to see the CTS line back from the DCE.

1. Prior to making a connection, Rapid Eye will raise DTR. At thispoint, any configured dial commands are sent to the DCE.

2. After dialing, Rapid Eye will wait for the DSR and CD lines.The presence of both these signals defines the online state.

3. To disconnect, the Operator Site will lower the DTR line. TheDCE is expected to terminate the connection in response.

C.2.2 Answering a Call from a Remote Site

When offline, the Rapid Eye Operator’s software asserts the RTSline. The Operator Site expects to see the CTS line asserted.

1. Upon seeing either RI or CD, the Operator Site will raise theDTR line.

2. The Operator Site then waits for the DSR and CD lines. Thepresence of both these signals defines the online state.

3. To disconnect, the Operator Site will lower DTR. The DCE isexpected to terminate the connection in response.

1 More correctly called Received Line Signal Detect (RSLD).



The preceding interface description suggests the implementationshown below for a direct port-to-port (null modem) installation.

dtr dtr

dsrdsr

cd cd

ctscts

rts rts

txtx

rx rx

gndgnd

25 Pin 9 Pin

20

6

8

5

4

2

3

7

7

3

2

4

5

8

6

1

Figure 51: Full Duplex Null Modem Wiring Diagram

C.3 Sample Settings using US Robotics 28800Modem

This section gives details on how to set up your US Robotics modem. Inthis example, a US Robotics Sportster modem is connected to the RapidEye Operator station.

Switch Settings for the US Robotics Modem 28800: If another type of modem is used, the switch settings may differ: consultthe manufacturer's documentation for the required switch settings. Ifyour modem has DIP switches, it is important that they be set correctlyas switches can override NVRAM configuration.



Switch Position Operations

1 On DTR Normal2 On Verbal result codes3 On Display result codes4 On Echo offline commands5 On Enable Auto Answer6 On CD Normal7 On Load stored configuration from

NVRAM8 Off ‘AT’ command mode

☞ Note: These settings apply to both the main communicationsline and the secondary line.

The following example assumes the modem is correctly connected to theoperator workstation, and assumes you are familiar with using bothmouse and keyboard commands in an IBM-PC compatible MicrosoftWindows environment.

1. Open a terminal session.

• In Windows 95, 98, and Windows NT (Version 4.0) useHyperterminal from the Accessories group.

2. Set the COM port correctly on the terminal to ensure the terminal iscommunicating with the modem.

☞ Note: The following instructions apply to US Roboticsmodems only. Other manufacturers may have a slightlydifferent command set.

The text may not be displayed on the screen as you type it, and youmay receive no response when you press <ENTER>.



• Windows 95, 98 and NT 4.0 Hyper Terminal:

1. Open a Hyper Terminal session.

2. Click [File], drag the mouse pointer to [New Connection], thenrelease the mouse button.

3. Enter the connection name then click [OK].

4. Enter a phone number. Under “Connect Using”, click on the downarrow and drag the mouse pointer to the desired COM number.Click [OK].

5. Set the speed to 115200. Click [OK].

6. Continue with the Common Steps section.

• Common Steps:

In your terminal session, type the following commands to configure yourUS Robotics Sportster modem.

7. Type ATQ0 and press <ENTER>.

You should receive the response “OK”.

8. Type ATE1 and press <ENTER>.

You should receive the response “OK”.

9. Type ATI4 and press <ENTER>.

The US Robotics modem settings are displayed:

☞ Note: The obligatory values are shaded in this example. Allother settings are optional.

USRobotics Sportster 28800 V.34 Fax Settings...

B0 E0 F1 M1 Q0 V1 X4 Y0 BAUD=57600 PARITY=N WORDLEN=8 DIAL=HUNT ON HOOK

&A3 &B1 &C1 &D2 &G0 &H1 &I0 &K0 &M5



&N0 &P02 &R2 &S1 &T5 &Y1

S00=001 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002 S07=045 S08=002 S09=006 S10=007 S11=070 S12=050 S13=000 S14=000 S15=000 S16=000 S17=000 S18=000 S19=000 S20=000 S21=010 S22=017 S23=019 S24=000 S25=005 S26=000 S27=000 S28=008 S29=020 S30=000 S31=000 S32=000 S33=000 S34=000 S35=000 S36=014 S37=000 S38=000 S39=000 S40=000 S41=000 S42=000 S43=200 S44=015 S45=000 S46=000 S47=000 S48=000 S49=000 S50=000 S51=000 S52=000 S53=000 S54=096 S55=000 S56=000 S57=000

10. Compare the settings of your modem to the settings supplied above.

11. Change any settings on your modem that does not match thesupplied settings.

☞ Note: At any time in the following instructions, type ATI4 andpress <ENTER> to re-display the modem settings.

12. To change any value, do the following:

13. Type AT, the letter of the value, plus the value.

For example, to change E1 to E0, type ATE0, then press <ENTER>.

14. If there is an ampersand (&) in the value, type AT&, the letter, plusthe value.

For example, type AT&N0.

15. If S00 = 000, type ATS00=001, then press <ENTER>.

16. Type the following commands. Press <ENTER> after eachcommand.

ATEO AT&W ATZ ATI4

2 &P0 is the North American pulse dial. UK users use &P1.



The modem screen values will be re-displayed. The obligatoryvalues should match the following:

USRobotics Sportster 28800 V.34 Fax Settings...

B0 E0 F1 M1 Q0 V1 X4 Y0 BAUD=57600 PARITY=N WORDLEN=8 DIAL=HUNT ON HOOK

&A3 &B1 &C1 &D2 &G0 &H1 &I0 &K0 &M5 &N0 &P03 &R2 &S1 &T5 &Y1

S00=001 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002 S07=045 S08=002 S09=006 S10=007 S11=070 S12=050 S13=000 S14=000 S15=000 S16=000 S17=000 S18=000 S19=000 S20=000 S21=010 S22=017 S23=019 S24=000 S25=005 S26=000 S27=000 S28=008 S29=020 S30=000 S31=000 S32=000 S33=000 S34=000 S35=000 S36=014 S37=000 S38=000 S39=000 S40=000 S41=000 S42=000 S43=200 S44=015 S45=000 S46=000 S47=000 S48=000 S49=000 S50=000 S51=000 S52=000 S53=000 S54=096 S55=000 S56=000 S57=000

17. When the values are correct, exit the terminal session.

3 &P0 is the North American pulse dial. UK users use &P1.


100


Index i

Index

—A—Add User Dialog window, 71Add window, 18Adding remote sites, 17Adjust PTZ window, 79, 80, 82,

85, 87Administrative functions

Audit trail Print feature, 59Creating users, 70Deleting users, 75Editing passwords, 73Editing users, 72Guard Tour, 41Maintenance, 75Navigating - windows, 68

Advanced Configuration window,33

Advanced Configuration window,12, 17

Alarm image settings, 33Alarm Management window, 61,

64Alarm State window, 45Alarms

Acknowledging, 60Sensors, 64Viewing events, 60

Apply, 51Arming/disarming alarms (Popup

window), 44Audience, 4Audio Toolbar window, 78Audit trail feature

Print, 59Audit Trail feature

Using, 58Audit Trail files, querying, 59

—B—Brightness, 32

—C—Callback Numbers window, 25, 26Camera Adjustments, 15, 29, 31,

63, 83Camera selection, 48Change Password window, 74Changing Viewing Modes, 53Cleared alarm callback feature,

27Clipboard image (Popup window),

47Configuring remote pre/post alarm

storage, 62Configuring the Guard Tour, 22Connect, 65Contrast, 32Conventions, 5

Button, 5Keyboard entry, 5

Customizing additional remotefeaturesCallback Numbers, 24Enable Dialing, 24Guard tour, 22Maintenance, 75Startup Sound, 27

Customizing the alarmpresentation, 35

Customizing the cameras, 31Display Information Window,

47

—D—Delay, 61Deleting remote sites, 20Diagnostic selection, 76Dial Site window, 37Dial window, 41Dialing remote sites, 37Display (Popup window), 44Display Information window, 48


ii Index

Display Information WindowApply, 51Camera selection, 48Close, 51Display method, 49Dwell, 50Expand filter, 50ID, 49Quality vs. speed, 51Refresh, 51Resolution, 49

Display method, 49Dwell, 50

—E—Editing passwords, 73Editing remote sites, 19Editing users, 72, 75Enable Dialing feature, 24Passthrough, 29RDI, 81Remote Audio Surveilance

feature, 79Expand filter, 50

—G—Global Customer Support (GCS),

88Guard Tour

Configuring, 22Quitting, 42Window, 41

Guard Tour Feature, 41

—H—Hanging up, 59Help

Global Customer Support(GCS), 88

Host Configuration window, 34Host Configuration window, 8, 28Hue, 32

—I—ID, 49Image display size (pixels), 50Info buttonInstalling Rapid Eye, 7Introduction, 2

—L—Live events, viewing, 52

—M—Main window, 9, 52Maintenance feature

Diagnostic selection, 76None selection, 76Sleep selection, 76

Master password, editing, 73Master Window, 69Modem settings, 93, 95

—N—None selection, 76

—O—Other Computer Systems (OCS)

Description, 27Enabling, 28

Output controlsOutput Devices window, 46

Outputs (Popup window), 46

—P—Passthrough

Enabling, 27Turning off, 30Turning on, 29

Password protectionRapid Eye operator station, 20

Password ProtectionRemote sites, 20


Index iii

Password, editing a user'spassword, 74

Picture settingsBrightness, 32Contrast, 32Hue, 32Saturation, 32

Popup window, 43Arming/disarming Alarms, 44Clipboard Image, 47Display, 44Outputs, 46Stretch, 44

Pre/post alarm storage,configuring, 62

Preview imagesPrint, 59Printing live images, 57Printing recorded images, 57PTZ

Close, 87Controlling a Dome, 84Controls, 85Enabling PTZ dome option, 32,

83Presets, 86Record, 87

—Q—Quality/Speed, 51Querying Audit Trail files, 59Quitting Rapid Eye

Control-menu box, 16Shortcut keys, 16

—R—RDI feature

enabling, 79RDI tool

enabling/disablingPassthrough feature, 29

Recording events, 53Refresh, 51Remote Alarms window

Description, 36Output description, 36

Remote Audio SurveillanceDescription, 77

Remote site information window,23

Remote Site Information window,13

Remote Sites window, 13, 18, 22Remote sites, deleting, 20Remote sites, editing, 19Remote sites, searching on, 39Required equipment

Hardware, 6Software, 6

Reset, 62Resolution, 49Retrieve images, 65

—S—Saturation, 32Search site

Location, 40Matching case, 40Matching words, 40Phone number, 40Site name, 40

Searching on remote sites, 39Secondary line

Acknowledging alarms, 67Connecting to the remote site,

67Manually dialing into the

remote site, 67Receiving alarms from the

secondary remote unit, 66Select Video Clip Display, 54Sensors, 64Setting up Rapid Eye

Adding remote sites, 17Creating users, 70Customizing the alarm

presentation, 35Customizing the cameras, 31Dialing remote sites, 37Hanging up on remote sites,

59Setting up remote sites, 17

Shortcut keys, 5


iv Index

Sleep selection, 76Smoothing filter, 50PTZ, 81, 82Starting up Rapid Eye, 9Startup Sound feature, 27Status bar, 11Stretch (Popup window), 44String, 40

—T—Toolbar, 10Troubleshooting, 91

Guard Tour failure alarms, 92Hardware failure alarms, 91Lost carrier alarms, 91Lost video alarms, 91Memory failure alarms, 91Sensor alarms, 91Storage system failure alarms,

91

—U—User Configuration window, 70,

72Users

Creating, 70User's password, editing, 74Users window, 68, 73Using Rapid Eye

Changing Viewing Modes, 53Connect, 65Delay (min.), 61Error messages, Responding

to, 60Info button, 65Preview images, 65Printing video images, 57Recording events, 53Reset, 62

Retrieve images, 65Viewing live events, 52Viewing video clips, 54

—V—Viewing live events, 52Viewing video clips, 54

—W—Windows

Add, 18Add User Dialog, 71Adjust PTZ, 79, 80, 82, 85, 87Advanced Configuration, 12,

17, 33Alarm Management, 61, 64Alarm State, 45Audio toolbar, 78Audit Trail, 58Callback Numbers, 25, 26Camera Adjustments, 15, 29,

31, 63, 83Change Password, 74Dial, 41Dial Site, 37Display Information, 48Guard Tour, 41Host Configuration, 8, 28, 34Main, 9, 52Maintenance, 76Master, 69Popup, 43Remote alarms, 35Remote Site Information, 13,

23Remote Sites, 13, 18, 22Select Video Clip Display, 54User Configuration, 70, 72Users, 68, 73