opening and liquid studio tour

Time Agenda Location

12.00 – 13.00 Registration & Lunch Entrance – 4th floor

13.00 – 13.30 Welcome & Opening 4.02

13.30 – 14.30 Liquid Studio + Client Case 4.02

14.30 – 14.45 Break 4th floor

14.45 – 15.45 Expert session 1Refer to your personal agenda

15.45 – 16.45 Expert session 2

16.45 – 17.00 Break 4th floor

17.00 – 18.00 Expert session 3 Refer to your personal agenda

18.00 Drinks & Bites & Gadgets Entrance – 4th floor

WELCOME

TO BE BUILT FOR CHANGE, COMPANIES NEED NEW SKILLS, NEW PROCESSES AND WHOLE NEW WAYS OF WORKING

TECHNOLOGY NO LONGER ENABLING THE BUSINESS,

TECHNOLOGY IS THE BUSINESS

Manage BusinessFocus

Cost, Quality, CapabilityValue

Globalization, IndustrializationLevers

SDLC, WaterfallDelivery

Grow Business

Cloud (Agility) Digital (Connected)Future Ready

Intelligent AutomationConsumption-based

Liquid DeliveryAgile, DevOps

Mainframe

Client-Server and PCs

Web 1.0 eCommerce

Web 2.0, Cloud, Mobile

Big Data, Analytics, Visualization

IoT and Smart Machine

Artificial Intelligence

IT IS NOT JUST MOORE’S LAW,

TECHNOLOGY INNOVATION IS CONSTANT

ACCENTURE INNOVATION ARCHITECTURE USES AN

INNOVATION-LED APPROACH TO HELP OUR CLIENTS DEVELOP AND DELIVER DISRUPTIVE INNOVATIONS, AND TO SCALE THEM FASTER

AI IS THE NEW UI

TREND 1

ECOSYSTEMS AS MACROCOSMS

TREND 2

WORKFORCE MARKETPLACE

TREND 3

DESIGN FOR HUMANS

TREND 4

THE UNCHARTED

TREND 5

TECHNOLOGY VISION 2017

TODAY’S AGENDA PROVIDES THE OPPPORTUNITY TO HAVE IN-DEPTH DISCUSSIONS WITH ACCENTURE EXPERTS ON STRATEGIC BUSINESS TOPICS

Liquid StudioAccenture Liquid Studio NLNetherlands

Gebrian uit de Bulten

In order for businesses to thrive, survive, even, in today’s competitive markets, innovating at

speed is an imperative

Today’s leading companies are

already becoming obsolete. Since

2000, 52% of the Fortune 500 are out

of business!1

Traditional organizations

are not able to grow as their

competitors

IT organizations

typically spend more

time testing, deploying

and releasing than

designing and building it

Only 17 percent of the IT

executives said they deliver fast

enough for the pace of business

Forrester Research2

*3

13

Roughly one in three banking and insurance customers

globally would consider switching their accounts to Google,

Amazon or Facebook if the Silicon Valley giants offered

financial services

Copyright © 2017 Accenture All rights reserved.

14

This is your competition:

Enterprise Challenges

Legacy Architecture

• Monolithic platforms

• Heavily integrated

• Slow to change

Security

• High sensitive customer data

Regulation

• Heavily regulated industry

• Technology change roadmap heavily driven by regulated change.

Complex Products

• Large number of dependencies to deliver E2E value

• Deploys to Production ever 11.6 seconds

• 2014 50+ deploys per day

• 2016 80+ deploys per day

• Proactively identify and resolve vulnerabilities before they impact customers

• Uber 500+ deploys per day

• 10K developers across 40 offices in a single code tree

• 50% code changes every month

• Implementation of new ‘Spotify’ way of working.

• Changes can go from check-in to end users within 40 minutes

What is the competition doing:

15

NEW ENGINEERS MUST DEPLOY

CODE TO PRODUCTION ON THEIR

FIRST DAY

Embrace Start-up Mentality


Liquid Studio

17

• We deliver New IT

• Cool and inspirational environment focused

on people

• Focused on new technologies

• Jointly designed and solution created with

client

• Effective when work is delivered to a

contract: When the concept and solution

blueprint

are clearly defined and tested

• Scale and with cost effectiveness

• When access or engagement with client

stakeholders can be managed remotely

Use the Accenture

Liquid StudioWhen you need rapid, high touch

development.

Use an Accenture

Delivery CenterWhen you need cost-effective, scaled

development.

Copyright © 2017 Accenture All rights reserved.

VS


Services at Accenture Liquid Studio :

Ideate with studio residents to come up with new

ideas and new approaches to existing and non

existing problems

(More…).

Bring existing applications onto new architecture

platforms like micro-services and no-ops

(More…)

Application Modernization

Bringing ideas to life with these new technologies in

unique ways

(More…)

Augmented and Virtual reality

Innovation and Design Thinking Workshops

Assess and create a roadmap to transform your

organization model. Help organizations move from

waterfall to Agile & DevOps delivery models

(More…)

Agile & DevOps

Assess and create a roadmap to modernize

architecture.

(More…)

Architecture Assessment

End-to-end services to launch, scale and operate

software products and platforms

(More…)

Cloud Migration and Infra as code

Accelerate solutions for the Internet of Things and

wearables

(More…)

Emerging Tech ExperimentationApply automation, analytics and risk-based testing to

reduce delivery cycle time and enhance production

quality

(More…)

Artificial & Cognitive Intelligence

And many more….


Liquid Studio Menu:

The Liquid

Experience

Use the Liquid Studio to

immerse yourself in new

technologies and explore

business applications with

our resident experts. Or,

hold a design thinking

session to generate and

refine ideas that can later

be implemented in the

studio.

.

Rapid

Prototype

Accelerate solutions

using short agile sprints,

lightweight architecture,

DevOps and Cloud.

Build POCs, Pilots and

Demos for IoT,

Wearables, Mobile

connected and web

applications within days

in a lab environment.

High-TouchSolution

Engineering

Bring ideas to a working

minimum “loveable”

product in weeks

instead of months/years

using modern and

lightweight

development tools and

new technologies like

Internet of Things (IoT),

wearables and 3D

technologies

1-4 Weeks

Mobilize to scale

Mobilize a large scale

project rapidly with the

right platforms, tools,

and operating model at

the Studio while

leveraging our traditional

delivery centers for

scale.

1 Day 1-5 Days


The Liquid

Experience

Drones & NAO Robot: just see for your self

Agile & DevOps: hands-on workshop to setup a complete

automated DTAP environment but also learn the priciples behind

DevOps and Agile and how an succesfull enterprise

transformation can be done

IOT: with the use of our IOT toolkit clients will be able to see

how different sensors can easily be integrated and create a

workable product during the workshop

3D Printer: coming soon

VR & AR: Showcasing the possibilities of this new media, from

maintenace on Aircraft engine till gaming it is all possible.

AI: with the use of deeplearning clients will be able to

understand the concepts of AI and you will see a demo that AI

can detect what clothing you are wearing

Design Thinking: engage in a interactive workshop to align a

design perspective with business realities and technical

possibilities


Coca Cola Dispenser Upgrade

22

Deploy an idea to production

in two weeks?

THREE THINGS TO PONDER

Show me one person

accountable from idea to

experience of a product

(below the CEO!)?

Tell me the true cost

of a product?

Can we…

• Vincent van Kooten, Ingenico

• Gebrian uit den Bulten, Accenture

29 MARCH, 2017

INGENICO JOURNEY

Ingenico Journey - March 2017

CONTENTS

• Introduction

• The Ingenico Journey

• Past

• Now

• Future

• Questions


( 2014 )

( 2013 )

HISTORY IN NL / BE


PAYMENTS MADE EASY

transaction

reporting

money

merchant 170countries

150+payment methods

$ 150+currencies

WE ARE #FINTECH

170Countries

800+Employees

65.000Customers

150+Valuta

150+Payment Methods

$


‘PIN’ (NL) VS E-PAYMENTS

SOURCE: BETAALVERENIGING NEDERLAND NOVEMBER 2017


RECENT CHALLENGES

11/11 Singles Day Kanye West Black Friday / Cyber Monday


THE INGENICO JOURNEY

FUTURE

NOW

PAST

2014 20171994

Re

su

lt

START-UP


INSPIRED BY THE BEST

ORGANIZATION ARCHITECTURE CI / CD

>_

… and maybe today we can inspire you!


PAST


TRADITIONAL ERA PAST

ORGANIZATION ARCHITECTURE DELIVERY

The whole organization was involved in a release (incl. CTO)

Monolithic Application

Releasing to production <5 times a year

Takes months from code commit to move to production

Deployment of the platform to one environment took weeks

High Defect ratio and P1 incidents


NOW


ORGANIZATION. NOW

Inspired by:

Orientation shift from

technology to product

More autonomy to the

teams while safeguarding

market regulations


ARCHITECTURE. NOW

Inspired by:


DELIVERY. NOW

Inspired by:

• Decoupled releases and deployment

• Setup fully automated Continuous Integration and Delivery

Environment in the cloud (30.000+ automatic test cases)

• Releasing to production at least every week (last month 18+

deployments to production)

• On average a release takes around a week from code commit to

production

• Significant lower defect count in releases and target of 99.999%

uptime has been met.

• Deployment to one environment of the platform takes less then

an hour

• Development environment is up and running within a 1-2 day


RESULTS NOW

• Multiple releases

per month / week

• Quickly

addressing

technical debt

• Creating new

bottlenecks….


FUTURE


GLOBAL / AUTONOMY FUTURE

ORGANIZATION ARCHITECTURE DELIVERY

• Introduction to the Spotify model and way of working to senior leadership and teams

• Moved Legacy application to new Micro-Services ready architecture with “Strangler

Pattern”

• Setup fully automated CI & CD pipeline to be able to deploy multiple times a week

• Setup knowledge sharing culture and bring the organization closer together including

trainings, sessions and just fun

• Increased sales on Coca-Cola vendor machine

Liquid Studio: Seal Team 1

Where did we help

QUESTIONS?