open innovation in alberta

100%Open 2014

Open Innovation in AlbertaRoland Harwood 100%Open

April 9, 2023 1

April 9, 2023 2100%Open 2014

Agenda

13:00Welcome and Overview

13:15Introductions and Warm Up

13:30Open Innovation Models and Case Studies

14:00Open Innovation Toolkit

14:30World Café Discussion

15:15Present back

15:30Close

Insert cropped logo white/grey logo

3 Minute JV

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Introductions

• Name

• Organisation

• Innovation is…

• I’m here because…

• My favorite toy when I was 7

was…


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3 minute JV

Click icon to add picture

“A new idea is nothing more

or less than the combination

of old elements.”

James Webb Young

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3 Minute Joint Venture

1. Turn to somebody you don’t know.

2. Introduce yourselves to each other.

3. Find something you could do together.

4. Give your joint venture a name.

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© 100%Open 2014April 9, 2023 8The Birthday Paradox


What are the chances that two people in

this room share the same birthday?

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The Birthday Paradox

The probability of 2 people sharing the same birthday is more likely than it is unlikely (i.e. over 50% probability) with just 23 people in a group, and virtually guaranteed (i.e. 99% probability) in a group of just 57 people.


© 100%Open 2014Give > Get


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“Connect on your similarities, and benefit

from your differences.” Valdis Krebs

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100%Open ClientsApril 9, 2023 11

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100%Open NetworksApril 9, 2023 12

April 9, 2023 13100%Open 2014

Innovation is…


Innovation is…?

April 9, 2023 14© 100%Open 2014Innovation is…


Innovation =

Problem x Solution x Execution

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Open Innovation is…


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Open innovation is…?

April 9, 2023 16© 100%Open 2014Open innovation is…


Innovating with partners

by sharing the risks

and the rewards.

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2 degrees of Separation


“No matter who you are, most of the

smartest people work for

someone else.”

Bill Joy, Sun Microsystems

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Open Business?

Cooperative

Collaborative Co-Creative

Closed

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Case Studies

April 9, 2023 19Case Studies


© 100%Open 2014Case Study – The LEGO Group

We helped LEGO create their open innovation strategy and develop an ideas platform rolled out to all employees and to an external community of 500,000 people.

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© 100%Open 2014Case Study – P&G

We have designed and ran various open innovation challenges with P&G, creating new productive partnerships with their customers, suppliers and other brands.

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Case Study – Everything Everywhere

We helped Orange and EE develop two crowdsourcing programmes creating a €50m new service called EE Tickets, and a

charitable giving app call Do Some Good.


© 100%Open 2014Case Study - Oxfam

We worked with Oxfam to train their senior leadership team in innovation and to design a new innovation toolkit and internal innovation platform.

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© 100%Open 2014Colombia CO4

CO4 is a government-led national programme with 12 of the largest companies in Colombia on 30+ innovation challenges to source solution providers globally.

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Case Study – E.ON


Home of the Future was a service innovation competition with 45,000 customers, linked to a Channel 4 TV programme, that

lead to 8 x £10m propositions.

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Case Study - DFID


100%Open have been appointed to DFID in evaluating a new programme called Amplify & the first challenge is about women’s

safety in low income urban areas.

27100%Open 2013April 9, 2023Questions or Clarifications?

Questions or

Clarifications?

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3 + 1


1. What three things could we take from these case studies?

2. What one thing should we not we take from these case studies and why?

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Summary Business Benefits

1. Superior Information

Flow

2. Trust = Power to

Influence

3. Innovation Fitness


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Explore > Extract > Exploit


“Open innovation is a

U-Shaped Process.”Paul Vanags

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100%Open Process

Explore Extract Exploit

Identify interesting questions

and potential partners.

Shortlist partners and develop and

test investable propositions

Taking products/services to market

& implementing new processes.

100%Open 2014April 9, 2023 32Two Models of Open Innovation

• Starts with ‘what’ question: an innovation brief detailing a

specific unmet need

• Is a competitive marketplace amongst customers, suppliers

or users

• The innovation process is mediated by a Trusted Agent

• Innovations are extracted through a linear process

• Tend to be internal routes to market (e.g. license deals)

Discover

• Starts with a ‘who’ question: finding partners to explore a broad

opportunity

• Is a cooperative community & process , with customers,

suppliers or users

• The innovation process is facilitated through a Catalyst

• Innovations are built using an iterative process

• Tend to be external routes to market (e.g. joint ventures)

Jam

© 100%Open 2012And finally


3309/04/2023

“Innovation is a by-product of engaged

networks.”Verna Allee

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Planning for Open Innovation

Who Who could provide the capabilities we need, and who needs to be in

the team - customers, employees, stakeholders etc?

What What type of innovation are we seeking through our innovation

programme - products, services, processes, experiences etc?

Where Where and how will we and our innovation partners create value?

What incentives and metrics are most important?

Why Are we co-creating because it’s faster, cheaper, better? What

alternative approaches could yield the same results?

How How are we going to engage with our open innovation partners?

What do they care about? What could and should we offer them?

When What is the best process to achieve our objectives and which teams

and processes do we need to interface with, and when?

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Toolkit http://


toolkit.100open.com

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Toolkit


1. Co-Lab Test

38100%Open 2014April 9, 2023Co-lab Roles

Activators

CultivatorsInfluencersExplorers

ProducersConnectors

39100%Open 2014April 9, 2023Collaborative Innovation Landscape

I n n o v a t i o n

Co

ll

ab

or

at

io

n

Ideas Implementation

1 to 1

1 to Many

Reference: 100%Open, SPM Model, Cranfield University

40100%Open 2014April 9, 2023Co-Lab6 Social Collaboration Archetypes

I n n o v a t i o n

Co

ll

ab

or

at

io

n


1 to 1

1 to Many

Activator

CultivatorInfluencers

Explorer

Connector Producer

Reference: Jankel Collaboration IQ

41100%Open 2014April 9, 2023Co-Lab Test

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Explorer

Connector

Producer

Activator

Cultivator

Influencer

0

20

40

Co-Lab Dominant Traits


1 to 1

1 to Many

Activator

CultivatorInfluencers

Explorer

Connector Producer

Reference: Jankel Collaboration IQ

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Toolkit http://


www.100open.com/co-lab-test

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2. Personas & Unmet Needs

April 9, 2023 44Toolkit


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Personas & Unmet Needs

1. Who are we innovating for?

2. Who are we innovating with?


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Personas & Unmet Needs

© 100%Open 2014Unmet need


47

To know exactly how much money she has to spend and to save each month?

Helena

35 years old

Lives in Medellin

Married with 3 children

Works full time as a lawyer

Not very well but helped by checking accounts by telephone banking

For her: To reduce stress about going overdrawn

For us: To increase market share and customer loyalty

100%Open 2014April 9, 2023 48Problem Definition


“If I had one hour to save the world I

would spend fifty-five minutes defining

the problem and only

five minutes finding

the solution.”

Albert Einstein

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How to discover valuable problems


09/04/2023 49

Stay solution neutral for as long as

possible and develop the best brief that

you can.

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3. Innovation Airlock



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Innovation Airlock

The Innovation Airlock’s job is to encourage and facilitate collaboration between two organisations by providing:

1. Insulation - For confidential information in both directions – entering into NDAs, receiving confidential information without communicating anything inappropriate or too early

2. Coaching – Helping both Challenge Holders and Innovation Partners to compellingly represent their needs and offers to each other in a common language

3. Simplicity – Reducing the administrative and logistical challenges of the many separate dialogues with other Innovation Partners

4. Process facilitation – Leading the dialogues through a defined series of steps over a defined time period towards their intended conclusion


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Innovation Airlock

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Airlock


If you want to go fast,

go alone. If you want to

go far, go together.

African Proverb

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4. Network Builder



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Network Builder

1. Visualise your current core innovation

network

2. Make the most of your current network

3. Identify your new open innovation

partners

4. Search, share and scan

5. Engage and keep in touch Insert cropped logo white/grey logo

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Networks Builder

© 100%Open 2014Network builder


57

Personal

Finance

Management

Apps

Developers

Bank

Branch

Managers

Overdrawn

Customers

IT

Team

Regional

Managers

Financial

Advisors

Marketing

Team

Service

Designers

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2 Degrees of Separation


Is there anyone in particular that it

would help you to meet at

the moment?

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5. Prototyping



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Network Builder

1.Fail early to succeed sooner

2.Quick, dirty, cheap

3.Perfection is the death of an idea


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Prototyping Methods9 April 2023 61

Physical stuff

Simulation

Scale modelling

People

Role play

Body Storming

Information

Sketch templates

Paper prototypes

• Who speaks to who?

• What do they say?

• How do people feel?

• What ‘stuff’ is needed to use or deliver

the service?

• How is inside and outside space best

used?

J

• What information is shown?

• Who is it for?

• What format does it take?

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Prototyping Techniques

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Toolkit http://


toolkit.100open.com

100%Open 2013April 9, 2023 65Give Get

“From what we get, we can make a

living; what we give, however, makes

a life.”Arthur Ashe


Questions or

Clarifications?

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BreakApril 9, 2023


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World Café Questions

1. Where are the opportunities for open innovation in Alberta. What could and should we be doing?

2. What are the main barriers to open innovation in Alberta. What is holding us back right now?

3. What are the benefits of open innovation for my organization. What do I want or need i.e. PR, talent, tech etc?

4. What specific contributions can my organization offer in terms of resources, skills, data, assets, needs, networks etc?


70100%Open 2013April 9, 2023Group World Café

1. Brainstorm (individually then together)

2. Build & Cluster

3. Build & Prioritise

4. Sense-Check & Select

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Round 2

• Build and cluster

• Connect ideas

Group World Cafe


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Feedback

1. One thing from today that I enjoyed and will take away…

2. One thing that I found challenging or would do differently next time…

3. One thing that I think we should do next….


April 9, 2023 75

1. Build on Ideas

2. Lean In, Don’t Lean Back

3. One Conversation at a Time

4. No Gadgets until the Breaks

5. Use Words & Pictures

6. Capture every idea

7. Leave you job titles at the door

8. The Law of Two Feet

100%Open 2014April 9, 2023 84Chatham House Rules


Participants are advised not to share anything

confidential, and so are free to use any information

received, but neither the identity nor the affiliation

of any other participant, may be revealed.


Questions or

Clarifications?

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Crowds

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Open innovation is new to many organisation & our

thinking tools help prepare appropriate strategies &

mindsets.

Blueprint is an open innovation strategy created

using research.

(Case studies – Lego & RSSB)

Accelerator consists of mindset tools & training,

including the Collaboration Styles tool.

(Case studies - Oxfam Toolkit & Avanade)

Loop is an internal platform that connects company

silos & release value.

(Case studies - Interface Innovation Farm & Fujitsu)

Our Jams are free-flowing collaborative workshops.

They mix diverse people productively whether offline

or online.

Explore Jams find unmet needs, source fresh ideas &

create the right interesting questions to ask Crowds.

(Case studies – Virgin Atlantic & P&G)

Extract Jams develop ideas & select the most viable.

(Case studies – SSSC)

Exploit Jams turn ideas into business plans & early

stage prototypes.

(Case studies – Nesta IIG & Oxfam App)

Our crowdsourcing programmes create & incentivise

global networks to source new ideas & technology.

Co-create engages consumers to find out new truths &

co-create new concepts. It includes a social listening

service that serves up fresh insights.

(Case studies – P&G Hair care & Filtrona)

Discover projects are B2B competitions & find & select

innovations to commercialise.

(Case studies – E.on)

AdVenture services match new innovation partners

using Radar search & Airlock IP protection tools.

(Case studies – Orange OSCR & P&G Radar)

Thinking Jams