open houses that produce results. why open houses? emailing door knocking distribution phone...
TRANSCRIPT
Open Houses That Produce
Results
Why Open Houses?
Emailing
Door Knocking
Distribution
Phone Calling
Mailing
Marketing system that builds on Multiple Prospecting
Techniques
Prospecting Menu Sphere of Influence
Emailing
Geographic Farm
Demographic Farm
Open House
Direct Mail
FSBO Expired Contact Advertising Cold Calling Door Knocking Customer Service Time Personal Promotion Social Media
11 days before (Wed)
Familiar Property
Familiar Neighborhood
High Traffic
Select the property YOU
want to hold open
11 days before (con’t) Consider additional agent to assist
Confirm with Listing Agent
Prepare Advertising
Send to Ad Coordinator
Know regulations regarding permits, flags and
balloons
10 days before
(Thurs) Select Area(s) to Invite
Surrounding Neighborhood
Lower Priced Area that would move up to
this property
Your Prospects
Your Sphere of Influence
10 days before
(con’t) Determine Marketing Piece(s)
Invitation
Flyer
Door Hanger
Create or Order
E-Flyer
9 days before (Fri)
Preview Property
Preview Comparable Properties
Active
Contingent (if possible)
Preview Neighborhood
Properties
6 days before
(Mon) Mail Invitations
Install Open Sunday Rider
Door Knock
Invitations
Door Hangers
5 Days before (Tues)
Have Escrow Prepare Buyer Closing Costs
Assurance Mortgage prepare Financing Flyer
Order Water bottles
Continue Marketing Efforts that you selected
4 Days before
(Wed) Collect Local Area
Information
Chamber of Commerce
School District
Association of Realtors
Schools
Shopping
Parks
Transportation
4 days before (con’t)
Start the process over for the next Open House
Prepare E-Flyer as Open House
Personalized with your name (if not your listing)
Make copies
Email to SOI, Prospects
3 Days before
(Thurs) Prepare Handouts for Open
House
Copy of E-Newsletter
Local Information
Check comparable properties
Availability/Status
Open same day?
2 days before (Fri)
If using laptop, prepare slide show of comparable
and or neighborhood properties
Prepare, Personalize, Print Active Comparable
Listings from MLS as handout
1 day before
(Sat) Add to Craigslist as an Open House
The later in the day the better to get better
placement when searched
Social media Posting
Open House
Day
Gather Information to Take
Flyers
Business Cards
Local Information
Name Tag
Comparable Information
Guest Book or Registry
Laptop
Check advertising to be aware of other open houses in the area
Open House
Day Stop at the Market
Buy a bag of ice
Put in kitchen sink with
water bottles from
Assurance Mortgage
Dry Candy/Mints
Flowers
Gift Card for Drawing ($25)
Open House Day
Arrive in time to set
up Go to the home FIRST!
Prepare home for showing
Get seller’s permission
A/C or Heat
Fireplace
Candles or Air Freshener
No Animals!! No Land Mines
Lights On, Drapes Open
Open House Day
(con’t) Put note on door…back in xx minutes
Go to furthest point out and place open
house signs
Often consumers will follow you to
the house…and you’re ready!
Actual Open House Wear your name tag
Your safety is most important. Be aware of your surroundings and security of the home.
Your attitude is key!
Guests
Arrive Greet them with a warm welcome
Ask them to sign the guest registry on your laptop
The seller requests that anyone who wants to see
the house please give their name and contact info
Ice Breakers
Do you live in the neighborhood?
How did you find out about this Open House?
Are you working with an agent?
What size home are you looking for?
Have you seen any homes that you’ve liked?
During the Open
House Have your laptop running a slide show of
comparable homes
Offer copy of comparable homes that you
have personalized with your name, email,
websites etc
Buyer Broker Agreement…just in case you can
sign one up!
Buyer Sale Package
Your attitude dictates your success
Be Positive
Be Helpful
Listen to them and Learn their needs and wants
Provide Premier Service to both the Seller and Buyer
Closing the Open
House Put a note on the door that you’ll be back in xx
minutes
Go to the furthest sign out and pick up signs…often there will be someone looking until the last minute, they’ll follow you…again you’ll be ready!
Return the home in the condition in which you received it.
Closing the Open House (con’t)
Leave a note for the seller
Thanking them for the opportunity
Recap Activity
Day 1 After the Open House Add Contacts to your Real Living Business Center
Contact Manager Contact all guests through whatever means possible
Set the contact up on a campaign Ask for feedback on the home Ask for appointment to qualify and get their
commitment to you Offer to show them properties that fit their needs
Miscellaneous
Thoughts If you are working the open house with another
agent
Have a written agreement on how you will be
handling the public that attends
Referral?
Split Commission?
If one of you brings the buyer?
Miscellaneous
Thoughts Consider yourself as putting on a performance:
A buyer or seller may be evaluating you to be
their agent
People will look for your enthusiasm, confidence,
trust
This is your opportunity to show your Premier
Service Attitude