onlinehelpftmsandnodemanager

Using Force10 ManagementSystem (FTMS) 1.5.0

Copyright 2007, Force10 Networks, Inc.

Using Force10 Management System (FTMS)

by Force10 Networks, Inc.

This document is a PDF file generated from the FTMS onlinehelp system. As such, it is not particularly well formatted, withmuch of its format elements designed for the online helpsystem.

Nevertheless, the PDF format provides an informationalresource for FTMS administrators and users that hasadvantages over the online help, such as giving you morecontrol over printing options.

Note, however, that while it is valuable in that it can be usedindependently of the product, after FTMS is installed, you canaccess the online help from the installation folder withoutlaunching the product.

For information on the Node Manager subsystem, see theNode Manager online help or Node Manager Guide.

All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, ormechanical, including photocopying, recording, taping, or information storage and retrieval systems - without thewritten permission of the publisher.

Products that are referred to in this document may be either trademarks and/or registered trademarks of therespective owners. The publisher and the author make no claim to these trademarks.

While every precaution has been taken in the preparation of this document, the publisher and the author assume noresponsibility for errors or omissions, or for damages resulting from the use of information contained in this documentor from the use of programs and source code that may accompany it. In no event shall the publisher and the author beliable for any loss of profit or any other commercial damage caused or alleged to have been caused directly orindirectly by this document.

Printed: July 2007

2007, Force10 Networks, Inc.

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Table of ContentsForeword 11

Part I FTMS Product Documentation 13................................................................................................................................... 141 FTMS website................................................................................................................................... 142 Force10 Contact Information

Part II How to Use Help 17

Part III FTMS/Node Manager FAQ 20

Part IV FTMS Installation Guide 28

Part V FTMS 1.5.0 Release Notes 40................................................................................................................................... 431 FTMS Caveats................................................................................................................................... 462 Node Manager Caveats................................................................................................................................... 473 AdventNet Web NMS 4.7.0 Known Issues................................................................................................................................... 494 AdventNet Web NMS 4.7.0 Limitations

Part VI FTMS Administrator Guide 52................................................................................................................................... 521 Force10 Networks Contacts................................................................................................................................... 522 6.1 Introduction................................................................................................................................... 533 6.2 Setting up Databases for FTMS................................................................................................................................... 574 6.3 Configuring Transport Mechanism................................................................................................................................... 595 6.4 Secure Socket Layer Communication

.......................................................................................................................................................... 61Enabling SSL in FTMS ................................................................................................................................... 736 6.5 Configuring Log Settings................................................................................................................................... 777 6.6 Creating Custom Views................................................................................................................................... 778 6.7 Configuring FTMS Parameters

.......................................................................................................................................................... 78Topology Parameters

.......................................................................................................................................................... 79Fault Management Parameters

.......................................................................................................................................................... 82Configuration Management Parameters

.......................................................................................................................................................... 85Performance Management Parameters

.......................................................................................................................................................... 86Security Startup Options ................................................................................................................................... 899 6.8 Discovery

.......................................................................................................................................................... 89Discovery Configurator ......................................................................................................................................................... 896.8.1 Discovery Configurator Introduction......................................................................................................................................................... 92General Configuration

......................................................................................................................................... 92Introduction to General Configuration for Discovery

......................................................................................................................................... 92General Discovery Parameters

......................................................................................................................................... 94Initial Parameters for Discovery

......................................................................................................................................... 95Scheduling Rediscovery......................................................................................................................................................... 98Protocol Configuration

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COPYRIGHT 2007, Force10 Networks

......................................................................................................................................... 98Introduction

......................................................................................................................................... 99SNMP Configuration for Discovery......................................................................................................................................... 102ICMP Configuration for Discovery......................................................................................................................................... 102Native Ping Configuration for Discovery

......................................................................................................................................................... 103Configuring Network-Specific Discovery......................................................................................................................................... 103Introduction......................................................................................................................................... 104Forcing Discovery of Remote Networks......................................................................................................................................... 105Discovering Range of IPs in a Network......................................................................................................................................... 106Configuring DHCP Support for Discovery......................................................................................................................................... 107Preventing Network Discovery

......................................................................................................................................................... 108Configuring Device-Specific Discovery

......................................................................................................................................................... 111Criteria-Based Discovery

................................................................................................................................... 11410 6.9 Topology.......................................................................................................................................................... 114Introduction .......................................................................................................................................................... 115Device Operations ......................................................................................................................................................... 1156.9.1 Operations on SNMP Nodes......................................................................................................................................................... 1196.9.4 Telnet Session to a Device.......................................................................................................................................................... 1246.9.5 Network_Operations .......................................................................................................................................................... 1266.9.6 Configuring Discovery Filters .......................................................................................................................................................... 1286.9.7 Managed Object UI Settings .......................................................................................................................................................... 1316.9.8 Defining Custom View Scope for Topology

................................................................................................................................... 13311 6.10 Maps.......................................................................................................................................................... 133Introduction .......................................................................................................................................................... 133Configuring Map UI Settings .......................................................................................................................................................... 138Defining Custom View Scope for Maps

................................................................................................................................... 14112 6.11 Fault Management.......................................................................................................................................................... 141Introduction .......................................................................................................................................................... 1426.11.1 Configuring SNMP Trap Ports .......................................................................................................................................................... 1426.11.2 Configuring Trap Parsers .......................................................................................................................................................... 1536.11.3 Handling Events ......................................................................................................................................................... 153Introduction......................................................................................................................................................... 154Configuring Event Parsers......................................................................................................................................................... 162Configuring Event Filters......................................................................................................................................................... 167Configuring Actions for Events......................................................................................................................................................... 171Event Properties......................................................................................................................................................... 172Syslog Server Configuration.......................................................................................................................................................... 1736.11.4 Handling Alerts ......................................................................................................................................................... 173Introduction......................................................................................................................................................... 174Configuring Alert Filters......................................................................................................................................................... 178Configuring Alert Filter Actions......................................................................................................................................................... 181Alert Properties......................................................................................................................................................... 182Operations on Alerts.......................................................................................................................................................... 1856.11.5 Securing Fault Management

................................................................................................................................... 18813 6.12 Configuration Management.......................................................................................................................................................... 188Introduction .......................................................................................................................................................... 1886.12.1 Configuring Tasks ......................................................................................................................................................... 188Introduction......................................................................................................................................................... 189Specifying the Task Information......................................................................................................................................................... 190Defining Variables

......................................................................................................................................... 190Defining SNMP Variables

......................................................................................................................................... 196Defining TELNET Variables

......................................................................................................................................... 198Defining TFTP Variables

......................................................................................................................................... 199Defining FTP Variables

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......................................................................................................................................................... 201Configuring Rollback for Tasks.......................................................................................................................................................... 2026.12.2 Creating Combined Tasks .......................................................................................................................................................... 2046.12.3 Creating Device Lists .......................................................................................................................................................... 2076.12.4 Reusable Tasks ......................................................................................................................................................... 207Introduction......................................................................................................................................................... 208Creating Template Tasks......................................................................................................................................................... 210Creating Data Source.......................................................................................................................................................... 2146.12.5 Executing Tasks ......................................................................................................................................................... 214Introduction......................................................................................................................................................... 215Executing Tasks......................................................................................................................................................... 217Executing Template Tasks......................................................................................................................................................... 221Executing Combined Tasks......................................................................................................................................................... 222Executing Telnet Tasks......................................................................................................................................................... 225Uploading Configuration from Devices.......................................................................................................................................................... 2276.12.6 Executing Default Tasks ......................................................................................................................................................... 227Introduction......................................................................................................................................................... 228AcmeCardConfiguration......................................................................................................................................................... 229Broadcast Storm Control......................................................................................................................................................... 232Cisco Access List Generation......................................................................................................................................................... 235Cisco Access List Deletion......................................................................................................................................................... 238Cisco Config Backup......................................................................................................................................................... 241File Transfer......................................................................................................................................................... 243NAT Addition......................................................................................................................................................... 246NAT Removal......................................................................................................................................................... 249Network Discovery......................................................................................................................................................... 252Route Add......................................................................................................................................................... 255Route Delete......................................................................................................................................................... 258System Date Configuration......................................................................................................................................................... 260System Group Configuration......................................................................................................................................................... 262Trap Forwarder.......................................................................................................................................................... 2656.12.7 Auditing ......................................................................................................................................................... 265Introduction......................................................................................................................................................... 266Working with Custom Views......................................................................................................................................................... 269Searching the Audit Details......................................................................................................................................................... 270Viewing Attribute Level Audit

................................................................................................................................... 27114 6.13 Performance Management.......................................................................................................................................................... 271Introduction .......................................................................................................................................................... 2736.13.1 Configuring Data Collection ......................................................................................................................................................... 273Introduction......................................................................................................................................................... 275Selecting Devices for Data Collection......................................................................................................................................................... 278Defining what Data to Collect......................................................................................................................................................... 283Managing Data Collection Configuration.......................................................................................................................................................... 2846.13.2 Adding Statistics at Runtime .......................................................................................................................................................... 2936.13.3 Defining Thresholds ......................................................................................................................................................... 293Introduction......................................................................................................................................................... 295Creating Performance Threshold via User Interface......................................................................................................................................................... 298Creating Performance Threshold via Configuration file......................................................................................................................................................... 299Associating Performance Threshold with Statistics.......................................................................................................................................................... 3006.13.4 Creating Custom View ......................................................................................................................................................... 300Introduction......................................................................................................................................................... 301Setting Custom View Object Properties for Statistics......................................................................................................................................................... 307Setting Custom View Tree Node Properties for Statistics.......................................................................................................................................................... 3096.13.5 Generating Reports ......................................................................................................................................................... 309Introduction

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......................................................................................................................................................... 311Performance Report Types

......................................................................................................................................................... 314Scheduling Performance Report Generation.......................................................................................................................................................... 3186.13.6 Clearing the Data .......................................................................................................................................................... 3196.13.7 Setting User Privileges

................................................................................................................................... 32115 6.14 Security Management.......................................................................................................................................................... 321Introduction .......................................................................................................................................................... 323Adding a New User .......................................................................................................................................................... 326User Settings .......................................................................................................................................................... 335Adding a New Group .......................................................................................................................................................... 336Group and Scope Settings .......................................................................................................................................................... 343Operations Tree

................................................................................................................................... 35016 6.15 Monitoring FTMS Server.......................................................................................................................................................... 350Introduction .......................................................................................................................................................... 3516.15.1 Viewing Server Status .......................................................................................................................................................... 3516.15.2 Accessing Table Details .......................................................................................................................................................... 3536.15.3 Status Viewer Tool

................................................................................................................................... 35417 6.16 Front-End Server Administration.......................................................................................................................................................... 354Introduction .......................................................................................................................................................... 3546.16.1 Downloading Conf Files at Runtime .......................................................................................................................................................... 3566.16.2 Configuring FE Server Resources .......................................................................................................................................................... 3576.16.3 Starting FE when BE is in RMI Secure

................................................................................................................................... 35918 6.17 Administration Tools.......................................................................................................................................................... 359Administrator Tools Introduction .......................................................................................................................................................... 3606.17.1 SNMP Configuration Tool ......................................................................................................................................................... 360Introduction......................................................................................................................................................... 361Adding SNMPv3 Security Parameters.......................................................................................................................................................... 3656.17.2 Runtime Administration

................................................................................................................................... 36719 6.18 Simulators and Browsers.......................................................................................................................................................... 367Introduction .......................................................................................................................................................... 3676.18.1 MIB Browser ......................................................................................................................................................... 367Introduction......................................................................................................................................................... 369Overview of MIB Browser......................................................................................................................................................... 372Configuration Settings......................................................................................................................................................... 375Loading MIBs......................................................................................................................................................... 377Basic SNMP Operations......................................................................................................................................................... 379Table Operations......................................................................................................................................................... 382Trap Handling......................................................................................................................................................... 387Graphs......................................................................................................................................................... 389Internationalization......................................................................................................................................................... 390Debugging and Decoding......................................................................................................................................................... 393Error Messages

................................................................................................................................... 39720 keywords.......................................................................................................................................................... 397keywords A-C .......................................................................................................................................................... 401keywords D-F .......................................................................................................................................................... 404keywords G-N .......................................................................................................................................................... 407keywords O-S .......................................................................................................................................................... 413keywords T-Z

Part VII FTMS User Guide 417................................................................................................................................... 4171 How to Use Help................................................................................................................................... 4192 7.1 Getting Started

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.......................................................................................................................................................... 4197.1.1 Getting Started with FTMS UI

.......................................................................................................................................................... 4197.1.2 Overview of Client Modes

.......................................................................................................................................................... 4217.1.3 Bringing Up FTMS Client

.......................................................................................................................................................... 4267.1.4 Installation and Setup

.......................................................................................................................................................... 4277.1.5 Software Requirements

.......................................................................................................................................................... 4307.1.6 Hardware Requirements ................................................................................................................................... 4303 7.2 FTMS Application Interface

.......................................................................................................................................................... 4307.2.1 Introduction

.......................................................................................................................................................... 4327.2.2 Bringing Up the Application Interface ......................................................................................................................................................... 432Bringing Up FTMS......................................................................................................................................................... 432Logging In......................................................................................................................................................... 435Application Client Interface Overview.......................................................................................................................................................... 4377.2.3 Map Operations ......................................................................................................................................................... 437Working with Network Maps......................................................................................................................................................... 441Adding a Map......................................................................................................................................................... 443Adding a Symbol......................................................................................................................................................... 445Adding a Container......................................................................................................................................................... 447Adding a Link......................................................................................................................................................... 448Sorting Map Symbols......................................................................................................................................................... 448Grouping Selected Symbols......................................................................................................................................................... 449Managing and Unmanaging Elements......................................................................................................................................................... 450Drilling into the Network......................................................................................................................................................... 451Searching for Elements in a Map......................................................................................................................................................... 451Zooming Maps......................................................................................................................................................... 452Using the Map Toolbar......................................................................................................................................................... 454Other Operations......................................................................................................................................................... 455Accessing Device Details

......................................................................................................................................... 455Accessing Device Details from Maps

......................................................................................................................................... 455Accessing Device Details......................................................................................................................................................... 456Map Details

......................................................................................................................................... 456Map Details

......................................................................................................................................... 457Map Properties

......................................................................................................................................... 458Link Properties

......................................................................................................................................... 460Symbol Properties......................................................................................................................................................... 461Identifying Problems Based on a Map.......................................................................................................................................................... 4637.2.4 Working with Network Events ......................................................................................................................................................... 463Introduction......................................................................................................................................................... 464Navigating Network Events Database......................................................................................................................................................... 465Searching Events......................................................................................................................................................... 466Creating Custom Views

......................................................................................................................................... 466Introduction

......................................................................................................................................... 467Matching Criteria

......................................................................................................................................... 469Tree Node Properties......................................................................................................................................................... 470Event Details......................................................................................................................................................... 472Event Operation......................................................................................................................................................... 472Viewing Syslog Messages.......................................................................................................................................................... 4747.2.5 Alarms ......................................................................................................................................................... 474Working with Alarms......................................................................................................................................................... 476Navigating Alarms Database......................................................................................................................................................... 477Searching Alarms......................................................................................................................................................... 478Creating Custom Views

......................................................................................................................................... 478Introduction


......................................................................................................................................... 482Tree Node Properties

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......................................................................................................................................................... 483Alarm Details

......................................................................................................................................................... 484Alarm Operation

......................................................................................................................................................... 485Alarm Count Panel.......................................................................................................................................................... 4867.2.6 Configuration Management ......................................................................................................................................................... 486Configuration Management......................................................................................................................................................... 493VLAN Provisioning.......................................................................................................................................................... 4987.2.7 Performance Monitoring ......................................................................................................................................................... 498Introduction......................................................................................................................................................... 500Viewing Data Collection Details......................................................................................................................................................... 501Creating a Custom View......................................................................................................................................................... 503Viewing Historical Data

......................................................................................................................................... 503Introduction

......................................................................................................................................... 504Viewing Historical Data in Graphs

......................................................................................................................................... 512Viewing Historical Data via Reports......................................................................................................................................................... 514Real Time Monitoring of Data

......................................................................................................................................... 514Introduction

......................................................................................................................................... 515Real Time Monitoring of Data Using Graphs

......................................................................................................................................... 523RealTime Monitoring of Data using a Table......................................................................................................................................................... 524RMON Thresholds......................................................................................................................................................... 527Threshold Notification for Performance.......................................................................................................................................................... 5297.2.8 Working with Inventory Database ......................................................................................................................................................... 529Introduction......................................................................................................................................................... 530Navigating Inventory Database......................................................................................................................................................... 531Searching Devices......................................................................................................................................................... 533Creating Custom Views

......................................................................................................................................... 533Overview


......................................................................................................................................... 537Tree Node Properties......................................................................................................................................................... 538Device Details......................................................................................................................................................... 540Device-Based Operation......................................................................................................................................................... 542Identifying Device Problems......................................................................................................................................................... 543Advanced Device Information

......................................................................................................................................... 543Introduction

......................................................................................................................................... 544Device Information - Network Devices

......................................................................................................................................... 547Device Information - Switches

......................................................................................................................................... 551Using the Table.......................................................................................................................................................... 5537.2.9 Working with MIB Manager ......................................................................................................................................................... 553Introduction......................................................................................................................................................... 554MIB Toolbar......................................................................................................................................................... 555Menus......................................................................................................................................................... 556Loading and Unloading MIBs......................................................................................................................................................... 559Settings......................................................................................................................................................... 561SNMP Operations......................................................................................................................................................... 562Table Operations......................................................................................................................................................... 564Trap Viewer......................................................................................................................................................... 566Trap Parser......................................................................................................................................................... 571Graphs.......................................................................................................................................................... 5727.2.10 Theme Manager ......................................................................................................................................................... 572Introduction......................................................................................................................................................... 573How to Use Theme Manager......................................................................................................................................................... 576Configuring Theme Manager......................................................................................................................................................... 577Configuring Theme Files......................................................................................................................................................... 578Changing Themes.......................................................................................................................................................... 5797.2.11 Other General Features

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......................................................................................................................................................... 579Display Area Operation

......................................................................................................................................................... 580Look and Feel

......................................................................................................................................................... 582Broadcast Message

......................................................................................................................................................... 582Hide Toolbar Option

......................................................................................................................................................... 583Tree Operations

......................................................................................................................................................... 588Progress Bar

......................................................................................................................................................... 589LED Indicator

......................................................................................................................................................... 589Client Lockout

......................................................................................................................................................... 590Custom View Filtering Criteria

......................................................................................................................................................... 591Sorting of Custom Views

......................................................................................................................................................... 592Date and Time Component

................................................................................................................................... 5934 7.3 Web Client.......................................................................................................................................................... 593Working with Web Client .......................................................................................................................................................... 594Getting Started .......................................................................................................................................................... 596Working with Network Maps .......................................................................................................................................................... 602Working with Network Database .......................................................................................................................................................... 608Working with Network Events .......................................................................................................................................................... 613Working with Alarms .......................................................................................................................................................... 618Viewing Performance Reports

Part VIII Force10 Node Manager 621................................................................................................................................... 6211 Node Manager TOC................................................................................................................................... 6222 Copyright and Trademarks................................................................................................................................... 6253 Node Manager List of Figures................................................................................................................................... 6254 Node Manager List of Tables................................................................................................................................... 6265 Introducing Node Manager................................................................................................................................... 6286 Installing Node Manager................................................................................................................................... 6367 Using Node Manager................................................................................................................................... 6438 Managing the C-Series................................................................................................................................... 6449 Managing the E-Series................................................................................................................................... 67410 Managing the S-Series................................................................................................................................... 69111 Supported Devices................................................................................................................................... 69312 Alarms................................................................................................................................... 69513 Index................................................................................................................................... 70214 Node Manager Caveats................................................................................................................................... 70315 Contact Force10................................................................................................................................... 70416 FTMS Product Documentation

Index 705

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Part

I

FTMS Product Documentation 13


1 FTMS Product Documentation

Force10 Management System Product DocumentationForce10 Home | FTMS Support

FTMS is a highly customizable, flexible and extensible management system designed to deliver Fault,Configuration, Accounting, Performance and Security (FCAPS) management of Force10 products.

FTMS provides the following functions: Device Auto-discovery Network Maps Node Manager Fault Management Performance Management Configuration Management Security Management Inventory Database SNMP MIB browser

FTMS Highlights: Centralized management tool for Force10 devices Supports complete FCAPS Highly customizable, flexible and extensible APIs for ease of integration into other OSS/BSS systems

FTMS 1.5.0 - Getting Started

FTMS 1.5.0 - Getting Started Release Notes

Force10 Management System User Guide

User Guide

Getting Started Application Interface Web Client Force10 Node Manager Guide

Force10 Management System Administrator Guide

14


Administrator Guide

Setting upDatabase forFTMS

ConfiguringTransportMechanism

Secure SocketLayer

Configuring LogSettings

Creating CustomViews

Configuring FTMSParameters

GeneralConfiguration

ProtocolConfiguration

ConfiguringNetwork SpecificDiscovery

Configuring Device-Specific Discovery

Defining Custom ViewScope

Configuring Map UISettings

Configuring NotificationReception

Filtering and ProcessingNotifications

Handling Events Handling Alerts Configuring Tasks Reusable Tasks Executing Tasks Executing Default Tasks

Auditing Configuring Data

Collection Defining Thresholds Creating Custom Views Generating Reports Monitoring FTMS Server Front End Server

Administration Administration Tools

The High PerformanceEthernet Company

Force10 Networks, Inc. All Rights Reserved.

1.1 FTMS websiteVisit the Force10 Management System (FTMS) page on the Force10 Networks website:

http://www.force10networks.com/products/FTMS.asp

1.2 Force10 Contact Information

Contact Force10Force10 Networks, Inc.350 Holger WaySan Jose, CA 95134 Phone: 408-571-3500, 866-600-5100Fax: 408-571-3550Email: [email protected]

Contact [email protected] Technical [email protected] Visit

FTMS Product Documentation 15


www.force10networks.com

Part

II

How to Use Help 17


2 How to Use Help

How to Use HelpThe Force10 Management System (FTMS) online help documentation is provided as a set of HTMLfiles, which can be viewed in standard Web browsers, such as Firefox, Internet Explorer, andNetscape. The help document is in two panes - the left pane and right pane, described in detail here.

The Left Pane (Navigation Pane)

The left pane has the following options: Option Description

Table ofContents

By default, the left pane of the document displays the Table of Contents which hasbooks and pages that represent the categories of information in the help document. When you click the icon or the text heading of a closed book , it "opens" (theicon changes to an open book ) and its sub-books are displayed below it.Correspondingly, when you click the icon or text heading of an open book, itcloses, collapsing its sub-book and topic list. When a book or topic is clicked thatcontains content, that content is displayed in the right pane of the browser.

Index

The Index tab displays a list of keywords and keyword phrases that are complete,concise, and consistent. These terms are associated with topics in the helpdocument and they are intended to direct you to specific topics, according to theway of working. Indexes allow you to quickly get to the information that you need bysimply clicking the keyword and seeing the corresponding topic display.

Scroll down through the index to find the desired keyword, and then click it to display the related topic in the right pane.

If more than one topic is associated with a keyword, a popup menu next to theselected keyword enables you to select the appropriate topic.

Search

If the desired word that you are looking for is not in the Index keyword list, you canuse the Search tab to search for words in the help document and locate topicscontaining those words. Full-text searching looks through every word in the helpdocument to find matches.

Enter the keyword(s) in the text field and click Submit. When the search iscompleted, a list of topics is displayed. Click a result to display the correspondingtopic in the right pane. The keyword(s) is highlighted in yellow wherever it appearsin the topic.

The Right Pane

The right pane of the help document displays the content of the FTMS Help documentation. Thecontent to be displayed on the right side can be selected by navigating through various topics in the Contents tab of the left-side pane. Also, navigation buttons at the top-right and bottom-right of eachhelp panel link to the topics that immediately precede and follow the displayed topic, as describedbelow under Navigation Buttons.

Conventions Used in the Help Documentation

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Convention Appearance Example

NoteNote :

WarningWarning:

API (This image is displayedafter Methods/Interface/classesimplying that the method orinterface has a link to theJavadocs.)

TopoAPI

Link to External Source Arial Font - Bold style withHyperlink

http://java.sun.com/j2se/1.3/docs/guide/idl/jidlUsingCORBA.html

Link within the Document Arial Font - Regular style withHyperlink Refer to Discovery Broadcast

Methods/Interfaces/Classes Arial Font - Bold and Italics style ProtocolProvider

Filenames Arial Font - Bold style DiscoveryConfigurator.bat

Directory Names Arial Font - Italics style /conf

Code Snippets Courier New Font - RegularStyle Code Snippet

Graphics

Graphics are typically displayedat 60% of full size. In that case,you can click on the graphic totoggle it between full size andreduced size.

Navigation Buttons

The right pane of the help document also includes Home, Previous and Next buttons for navigationbetween topics.

Buttons Description

The Home button links to the home page of the Force10 Management Systemdocumentation.

The Previous button links to the previous page of the help document.

The Next button links to the next page of the help document.

Part

III

20


3 FTMS/Node Manager FAQ

Frequently Asked Questions (FAQ) about FTMS andNode ManagerThe following questions are frequently asked about Force10 Management System (FTMS) and NodeManager.

1. What is FTMS?FTMS is a GUI-driven, client-server-based management platform that is capable of overseeingForce10 switches and routers in large network environments.

2. What is the FTOS requirement for FTMS?Use version 1.2 of FTMS with FTOS version 5.3.1 or later for best results. Otherwise, the warningmessage appears:RPM Alarm LED status is not available in SNMP agent.Also, traps may be improperly cleared.

3. What are the major features of FTMS?Security Management:

Authentication: Strong password support; password aging; password change; idle/sessiontimeout; user account expiry

Authorization: Users are configured to perform only a permitted set of operations.Operation scope: Defines the scope of network elements on which the user isauthorized to perform operations.

Auditing:All configuration operations done using FTMS are logged as audit entries.Client login/logout operations are audited.

Security configuration:Add/Delete Groups: Associate permitted set of operations to group.Add/Delete Users: Associate user to one or more groups.Update user profile information like enable/disable, password, password expiry, anduser account expiry.

Auto-discovery: Chassis-level status update including SNMP ping and RPM alarm LED status poll every 5 minutes. Deep discovery every 1 hour.

Topology Map: IPNET: shows relationship between router(s) and associated networks. Subnet map(s): shows relationship between router(s) and local Ethernet. Force10 Device Map: shows collection of Force10 switches and routers. Failed Systems: shows collection of Force10 switches and routers that have major or critical alarms/

traps. Topology Map is capable of discovering third-party routers, such as those from Cisco, Foundry,

Juniper, Extreme, etc. Topology map supports add node, delete node, add networks, and delete networks. L2 Topology Map displays discovers Layer 2 connections between managed devices.

FTMS/Node Manager FAQ 21


Performance Monitoring: Real-time plot: chart displays cumulative data within a specified interval such as the default 15

seconds. Historical plot: chart displays cumulative data within a given time such as one day. Daily interface report: sample is collected approximately every 15 minutes. Daily memory usage report: sample is collected approximately every 15 minutes. Daily processes utilization report: sample is collected approximately every 15 minutes. Items in daily report are sorted from highest usage to lowest usage. FTMS is actively monitoring performance on network interfaces, memory usage, and process

utilization. Collection interval for network interfaces, memory usage, and process utilization is 15 minutes by

default. PM counters are 64bits, maximum number = 18,446,744,000,000,000,000 (20 digits).

Fault Management: Traps: Accept SNMPv1 and SNMPv2c traps. Alarm types: critical, major, minor, warning, clear (Alarms, except clear, are permanently stored in

FTMS.) Network events: 10000 active events are stored and displayed, sorted by date/time. Filter: Use alarm/trap filter to generate email or pager message. Print: Print an alarm summary.

Inventory Management: Power search based on criteria such as serial number, card type, etc. Categorized inventory database tables in terms of networks, chassis, cards, ports, SFM, etc.

SNMP Browser: Support SNMP1, 2c, and 3 Load and unload SNMP MIB Trap view

Node Management Interface can launch Node Manager GUI interfaces for: C-300 (added in FTMS 1.5.0) E300 E600/E600i E1200 S-Series: S50, S50V, and S25P (added in FTMS 1.4.1); S50N, S50N-DC, S25P-DC, and S2410

(added in FTMS 1.5.0)

Configuration: Batch configuration via FTP or Telnet VLAN Provisioning Interface Configuration using Node Manager OSPF Configuration using Node Manager Configuration Change Management (Schedule Config backup/restore) Config Upload/Download Image Download

4. What is FTMS installation software?There is one installation file per operating system for FTMS. The uninstalled file is almost 200 MB insize. This self-extracting file needs at least 500 MB space for complete installation. The file is called

22


install.exe for Microsoft Windows, install.bin in Linux and Solaris. For more, see the FTMS 1.5.0Release Notes.

5. When I start the FTMS Server, it asks for the License file. What should I select?This should occur only on first access. Click the browse button in the License Key dialog box, navigateto and select the license key file (***.xml file). Click OK. For more, see the FTMS Installation Guide.

6. How do I run FTMS Server?There is no trick to run the FTMS Server. After you install FTMS software on your computer, click StartServer to run. Two DOS consoles will appear: "Start Server" and "Apache". When "Please connectyour client to the web server on port:9090" displays in the "Start Server" window, your FTMS Server isup and running. The IP address of the PC is the IP address of the FTMS Server.You must start the FTMS client before opening its GUI interface.

7. How do I run FTMS client?There are two ways to connect the FTMS client to the FTMS Server. The standalone Java clientinterface, "Start application client", can be used to connect to FTMS if you have installed its softwarelocally. This method is more secure than using the Web-based client. If you do not have FTMSsoftware installed, you can launch a light-weight, Web-based client interface through either theMicrosoft or Netscape browsers to connect to FTMS Server. The syntax is:http://: 9090Default user ID = rootPassword = publicYou are asked to change the password, and the password must be comprised of all the types ofcharacters listed in the dialog.

8. When the FTMS Server and client are on the same workstation, can I use thelocalhost to start the FTMS client?Do not use http://localhost:9090 to start the applet client. Although the main GUI can be brought up, allRMI-related functions fail due to applet security limitations. Always use your server machine IPaddress or DNS name.

9. Where are the FTMS log files?FTMS has a detailed log management system. It has log console and multiple log files located atvarious directories under /Force10. By default, the log console is attached to every FTMS client GUIinterface. If a problem such as client out of memory occurs, it displays on the log console. You can cutand paste printed log messages from the console.To get more details, check individual log files: /Force10/FTMS/logs: 1) discoveryLogs; 2) alert_audit; 3) mserr; 4) msout; 5)

nativeping_logs; 6) nmser; 7) stderr; 8) stdout; 9) SUMLog; 10) transactionLogs /Force10/FTMS/apache/logs: 1) access.log; 2) error.log; 3) install.log; 4) mod_jk.log /Force10/FTMS/tomcat/logs: 1) Catalina_log; 2) localhost_access_log; 3) localhost_log

10. How can I enable the Java log console for the Java applet Web-based FTMS GUIclient?Open the Java plug-in in Windows Control Panel, and click show console to enable Java log console.

11. How can I enable an SNMP agent on Force10 switches for FTMS Server to detect?FTMS is not able to detect a device if its SNMP agent is not enabled. You must manually enable theSNMP feature using the following CLI command:



C-Series and E-Series: snmp-server community ro

S-Series: snmp-server community Also, a management IP address is required for SNMP management. See "Setting the Management IPAddress" in the Getting Started chapter of the SFTOS Configuration Guide.

12. How can I enable SNMP traps?To allow a generated trap to be sent from an E-Series device to FTMS Server, manually enable thetrap feature on the E-Series using the following two CLI commands:snmp enable trapsnmp host version trapOnce this is done, FTMS Server should be able to receive Force10 traps from this E-Seriesdevice.

For C-Series, see the section "configure the C-Series to send SNMP notifications" in the Managementchapter of the C-Series FTOS Configuration Guide.

Most SNMP traps are enabled on S-Series devices by default. See the section "Managing SNMPTraps" in the Management chapter of the SFTOS Configuration Guide.

13. What should I do if the FTMS Server cannot receive SNMP traps?This may happen at remote E-Series nodes or local FTMS server ports for SNMP traps. In order forthe FTMS Server to receive traps, you must enable the trap feature on your E-Series system.The FTMS Server is using UDP port 162 to pick up any incoming SNMP traps. So, if any application(such as HP Openview) is using UDP port 162 before FTMS starts, FTMS is not able to receive anytraps. However, you can detect this condition during server startup. Pay special attention to messagesdisplayed on the "start server" console screen during the FTMS server launch. To prevent UDP port162 being blocked, remember to disable Microsoft SNMP service, Microsoft SNMP trap service, or anyother related SNMP service(s) in the Microsoft "Services" window before starting the FTMS server.

14. How can I enable the SSH feature?The SSH feature provides a secure link from Node Manager to the E-Series. Before using this feature,manually enable the SSH server on the E-Series by using the ip ssh server enable CLI command.

15. What version of SSH is implemented?The version of SSH is 1.5.

16. On Node Manager, is the "telnet to device" feature secure if the user chooses SSH tologin?No. The "telnet to device" feature uses Telnet instead of SSH. So, the connection is not secured.However, other chassis data retrievals such as "show interface info", performance plotting, etc. arecollected via SSH. Hence, they are secured.

17. How long does it take for Node Manager to log in to an E-Series device using SSHsecure link?The SSH secure login is longer than an unsecured telnet login. The average login duration is about 20to 30 seconds. With TACACS on, you can expect some more delay. You will experience slowerresponse over an SSH link.

18. How fast is a node being added to FTMS?On average, FTMS spends about two seconds to add a network to the topology IPNET map for an E-

24


Series. So, if an E-Series has 500+ networks provisioned, FTMS needs to spend 1000 seconds (twoseconds * 500 nodes) or 16 minutes to just add a network to the topology map. Then, it spends fiveminutes to draw connections between E-Series systems and the 500 networks with defaultunmanaged links (gray), another five minutes to change connections between the E-Series and the500 networks with default clear links (green), and the last five minutes to check the link status betweenthe E-Series and the 500 networks (warning = blue; clear = green). In conclusion, the total time used todiscover this E-Series is 31 minutes (16 minutes + 5 * 3 minutes). By the way, to add network interface(s) consumes less time (less than one minute).

19. What color codes are used for link status on the IPNET topology map?A line between a router and its associated network is called a "network link" on the IPNET topologymap. Three colors on the network link summarize link status: Gray = unmanaged link Green = healthy link Blue = broken link

20. How can I handle IPNET if it gets too crowded with routers and interfaces?If the IPNET map gets too crowded, we suggest you group symbols and links by data center orcampus to get a more comprehensible topology.

21. What is the color code for chassis status on the IPNET topology map?Chassis status is determined by incoming alarm or trap information. An alarm is generated by FTMSwhile doing E-Series status polling. The polling interval is every five minutes by default. FTMS sendsan SNMP ping to the E-Series system. If there is no response, a critical alarm is raised to reflect thatthe link connection is lost between FTMS and the E-Series. If the SNMP ping is successfullycompleted, FTMS checks the RPM alarm LED status from the SNMP MIB, and reflects them on FTMSas minor, major, or no alarm. Traps sent from E-Series systems are received immediately on FTMS.The color codes are: Red = critical alarm or trap received Orange = major alarm or trap received Yellow = minor alarm or trap received Blue = warning alarm or trap received Green = the existing alarm is cleared. Chassis is in healthy state

22. What does "Status update" do?When you click status update at a network node on the topology map, FTMS starts to collect the E-Series module status based on information existing in the inventory database. In addition to these,FTMS also checks the RPM alarm LED status.

23. What does "Refresh" do?When you click Refresh at a network node on the topology map, FTMS starts to do nodes-level deepdiscovery, including associated network interface discovery, associated network link status discovery,and node inventory database update.

24. How can I configure an alarm filter for Email or pager? Send Email Action Name: (any context) STMP server: //This is an example Recipient address: //; will be used to separate multiple email users Sender address: Subject: Message:



25. Why do I see a link missing between a network node and Ethernet on the subnetmap?Normally, a link must be presented between the network node and Ethernet. If the link has connectivityproblem, it would be reflected via its color code, such as gray for unmanaged, green for no problem, orblue for broken links.However, if FTMS sees that a network interface is connected to two routers (most likely happens in thelab environment), FTMS can get confused. In this case, no link would be displayed between thetroubled network interface and the associated Ethernet. By removing the duplicate network interfacefrom any of routers, FTMS will immediately draw a link between the network node and the Ethernet.

26. Why do I see some networks stand alone on IPNET topology map?This drawback is directly associated with the FTMS auto-discovery method. In the node discoveryprocess, FTMS first discovers network(s) attached to this node, and then discovers other attachednetwork interfaces. Finally, FTMS collects node module information, including chassis and serialnumber, and introduces the network node to the IPNET topology map.However, if the chassis does not have a unique identity, such as a unique serial number, productorder, PartNum, or ProductRev, this node is ignored by FTMS since a duplicated object already existsin FTMS. What happens here is that the associated parent network(s) is added to the IPNET topologymap, but its child node has been blocked.

27. How can I properly manage IPNET for my large network?When you have a large network to manage, the IPNET topology map becomes too small for you. Youcan use the "grouping" feature to group the router with its related network interfaces with unique labelssuch as "g10.1.2.44". Be sure to save the map after grouping is done. The current map is permanentlysaved on the server.The intention is to eliminate as many networks from the IPNET topology map as possible. Grouping isa powerful way to make this possible.Three shortcut tools on top of the IPNET topology map can be used for grouping: Group view: Click this shortcut to go back to main topology view. Expand selected group: Highlight any group and this shortcut brings you to that specific group view. Group selected symbols: Highlight number of network elements and this shortcut to make a group.

28. How deep can FTMS discover?FTMS auto-discovers not only all routers under its local net(s) including E-Series and 3rd-partyvendors, such as Cisco, Foundry, Extreme, Juniper, etc, but also their provisioned network interfaces.By default, only E-Series and S-Series routers are being managed by FTMS. All 3rd-party routers andassociated networks are unmanaged. Unmanaged nodes and links are painted gray.However, you can enable a "manage" feature manually, which allows FTMS to discover its neighborrouter(s) on the IPNET topology map. In this case, FTMS can discover routers that do not belong to itslocal net(s).

29. How do you make Config Upload/Download work in Linux and Solaris?Config Upload/Download can fail if the FTMS TFTP server is not running on the standard port 69. Tomake this work, stop the TFTP server running on port 69. Use the appropriate procedure, below.

Solaris1. Log in as root.2. Uncomment the following line in your /etc/inetd.conf file:

tftp dgram udp wait root /usr/sbin/in.tftpd in.tftpd3. Either reboot your system, or use the following commands to find the "inetd" process and send it the

SIGHUP signal to force it to reread the inetd.conf file/bin/ps -ef | grep inetdkill -1 inetd_process_ID

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Linux1. Log in as root.2. If you are running Linux with "inetd," uncomment the following line in your /etc/inetd.conf file

tftp dgram udp wait root /usr/sbin/tcpd in.tftpdOrIf you are running Linux with "xinetd," edit the /etc/xinetd.d/tftp file as follows:

2.1.Change the line "disable = yes" to "disable = no".2.2.Change the line "user = nobody" to "user = root".

3. Enter the following command:/etc/init.d/xinetd restart

Part

IV

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4 FTMS Installation Guide

Installation Guide for Force10 Management System(FTMS) and Node ManagerLicense: Before beginning the FTMS installation, download the FTMS software license from theForce10 Networks, Inc. website if it has not already been supplied to you. If you need to download thelicense, follow the directions on the Certificate of Purchase that is included with the product.Alternatively, if the License Key file is included on the product CD-ROM, it is in the same folder as theinstallation software.Note: Node Manager is installed as part of the FTMS installation. If you purchased Node Managerseparately, you do not need a license key file.

The installation programs present you with a series of dialog boxes that prompt you for informationabout your installation. Read the information in these dialog boxes carefully. You move through theinstallation by clicking the Next and Previous buttons; the Cancel button terminates the installation.

This guide provides the FTMS and Node Manager installation and launch sequence for the Windows,Linux, and Solaris operating systems in the following order:Windows Installing FTMS Launch FTMS

-- FTMS Server-- Application Client-- Browser-based HTML/APPLET Client

Stopping FTMS Server Installing Standalone Node Manager Launch Standalone Node Manager

Linux Installing FTMS Launching FTMS in Linux


Stopping FTMS Server in Linux Installing Standalone Node Manager in Linux Launch Standalone Node Manager in Linux

Solaris Installing FTMS Launching FTMS in Solaris


Stopping FTMS Server Installing Standalone Node Manager in Solaris Launching Standalone Node Manager in Solaris

Windows

FTMS Installation Guide 29


Installing FTMS1. Execute install.exe to launch the installation program and the installation Introductiondialog box.

Note: Microsoft Windows Server 2003: Before installing FTMS, set the CompatibilityMode to Windows XP on the FTMS install.exe. This can be done by right-clicking theexe and choosing Properties. Look for the Compatibility tab in it.

2. Choose Install Folder Select the destination folder for the FTMS installation. Bydefault, FTMS is installed in C:\force10\FTMS. To install FTMS in another directory,click Choose to select another folder.

3. Choose Shortcut Folder Select the radio buttons where you want FTMS shortcut iconsto appear.4. Choose the type of installation Select Full (Client and Server) installation or Clientinstallation.5. Install As Windows Service Determine if you want FTMS Server to run as a Windows

service. That is, have FTMS run in the background. The default is No.6. Pre-Installation Summary Review the pre-installation summary. This allows you to

view the selections you have made so far in the installation process. If you need tochange any of your selections, click Previous and make the necessary changes. ClickInstall to install FTMS.

7. Installing The installation dialog box provides a status meter as the installationproceeds.8. Install Complete When the installation is complete, a confirmation dialog box isdisplayed. Click Done.

Launch FTMSThis version of FTMS requires a default User ID, Password and Key License to launchFTMS. All of theseelements, except the License Key file, are provided in this version. The License Key fileis provided byForce10 upon request. Launch FTMS from the shortcut icons selected in step 3, above.

FTMS Server:1. Click the Start Server shortcut icon. The License Agreement dialog box appears. (This

is only for the first run of FTMS.)2. Click Accept in the License Agreement dialog box. (This step is only for the first run ofFTMS.)3. Click the browse button in the License Key dialog box, navigate to the license key file, and enter the

license key supplied by Force10 Networks, Inc. (This step is only for the first run of FTMS.) 4. FTMS launches a Start Server process screen and an Apache process screen. 5. Bring the Start Server screen forward to view the FTMS Server Modules running process.

When the

onlinehelpftmsandnodemanager

Documents

force10 managementsystem

ftms caveats

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ftms administrators

ftms website

ftms installation guide

ftms administrator guide

ftms product documentation