online submission 1

8/8/2019 Online Submission 1

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Executive summary

The HR function are more important in this era of the business as its helped to develop the

proper skills and knowledge in the employees so the big business houses can worksmoothly in it. This report focus on the training section and development programmers

moving on the different type so the training methods the reliance company used the

various training scheme in order to trained its employee an create the quality in delivering

the services as well as proper functioning of the business houses at large. The reliance

company is known for its versatility in the different sectors of the businesses as it holds the

petroleum, retail, financial services, telecom and other agro related business which makes

the companies name famous over the entire world. The training and development are that

functions of the HRM which brings the excellence in the services of the company as further

it would be helpful in maintain the customer and clients as well as attract the new

customer and clients for the business.

Introduction

The businesses are now becoming more attractive through its high involvement in the HR

functions as one of the other functions is also more important which is training and

development. The training and development holds the direct impact on the customer and

clients satisfaction at large. The competitive edge is create through holding the strong

functions of the training and development schemes as well as programs specially in MNC

companies.

The nature and size of the business houses affects training at large, as in the larger business

size would holds more better training such as on job training and off job training. The

employees are more develop with this kind of training where as in other enterprise the

selected training is given. The quality and expertise in the business houses are maintained

with the appropriate training given in the business. The every business is unique in its own

so the traiinig functions are design seeing out that quality and standard of the business as

looking towards the business of pharmaceutical company the employees are first given off


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job training up to certain time period then the on job training is given other wise there

would he high risk the employees will either loose his/her life or other life.

The encouragement of the employees are high indulge in the unit as this makes their

training program as one example of Hollister branded company of garments they trained

their employees with sort of music and fun. So the each and every training programs

different with the pattern of the company at large.

Sometime the company even try to develop the whole department of the training where as

in case of the reliance the training sections are been developed which would help to make

the training functioning more effective.

Here the report discuss about the training section in the reliance company as the companymakes the training and development program runs in the unit for cop up with the advance

technology and information management. The level of the satisfaction of the customer and

clients are easily developed as because of its highly qualified and qualitative management.

The business performance and its employees code of conduct are maintained with the help

of the training program as it would make the business in more action as the customer and

clients would be more interested in it.

In this report one should also focus the literature review and implementation of the

training scheme which makes the argument for the different methods of the training

undergone by the company as well as the appropriate recommendation are also given by

the company in it. Mostly the training given by the companies varies with their

requirement and holds a nature of conduct to build in the employees behavior in order to

suits for the company at large.

Literature reviewIn the past research there was out comes developed one of the expert that proves that

training methods are mostly influenced by the learning methods.

Training type learning method


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Coaching Doing

E-learning Using initiative

Workshop Using initiative/testing

Induction Listening/questioning

Job shadowing Observation/questioning

Mentoring Exploring Networking/seminars

Open learning using initiative/exploring

Evening classes Listening/questioning

Project work Exploring/doing

Quality competitions using initiative/exploring

Individual workshop Reviewing/doing Simulation Doing

TRAINING METHODS1:

Various type of training methods would help one to know the better about the

training and development scheme in it. Mostly there are certain methods which is

been discussed by the company and its directors are dropping in to two broad

categories that is:

A] Training methods for operatives and

b] Training methods for managers

A] Training Methods for Operatives:-

1http://wiki.answers.com/Q/Types_of_training#ixzz18NNsWIjU


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The other name of this training is also called as the on job training. Here the operative

training in simple terms means as training for the bottom foreman and supervisor. In this

mostly the training is given to the machine, and workshop etc. in this one person is hired to

give the training to the employees in the business very effectively. There are new methods

and idea introduce by trainer which would help the employee to gain certain experience

and tactics to work. The training of operative mostly include the different trainings like

internship, vestibule and apprentice training.

Vestibule Training: -

This is one the training methods which is very costly as well as this training program are

only done in the big MNC companies. Here in this training a different training centre is

develop which is almost similar to the work place and training is given on the basis of this

training program. Mostly this training varies as per the needs of the employer and its

employee so the business size and nature are very much important in this business houses.

The trainer is hired which one of the experts in giving training is according to the business

standard so that employee can maintained that repo of the company. In this kind of training

there is no interference of the regular production done in the company that is biggest

merits of it. The only limiting thing for this training is that it is very costly. For example the

training is mostly given in airlines and army institutes.

Apprenticeship Training:

This training is very popular for the professional to build as different craftsmanship and

professional doctors have made the certain issues. This training contains both the

educational information and practical work out in the business at large. This training is

only complete after holding both of this knowledge. The proper functioning are maintained

by the experts in this training as all the technical know how is been taught to employee or

profession. These skills are transfer to profession and make a trainer the entire

professional in its job. Sometimes the trainer are paid as stiffen or minimum amount in it.

With the views from one HR experts the apprentice training means as This method of

training enables the trainees to become all-round craftsmen. But this method is very

expensive and also there is no guarantee that a trained worker will continue to work in the


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same concern after the training is completed. This kind of the training is mostly given in to

scientist and doctors or other professional.

Internship Training:-

This is balanced training for the trainer which means the learning mode is also important

with the work experience. This is kind of on job training which will introduce the value of

the employees or internship will bring something more well for the business houses in

order to gain a lot of the important functions at large. Here the technical knowledge is very

much important for the company as well as the employer. The internship is mostly

voluntary as it is for longer time in this the business houses has to used their resources

well quipped in the business and know better instead of it.

The appropriate knowledge and ideal learning is developed in the interns so that it makes

the affecting business houses at large. The business expertise know many things as due to

the technical scheme various professional trained to gain the work experience and deal in

well contained manager in the business houses at large. For example one can over view as

Ex. B.E. (Prod.) - 6 months in plant training and B.E. (Mech.) - 2 days in a week during final

year.

b] Training Methods for Managers:-

The different level of management holds different type of the training as these kinds of the

training are actually developed in the classroom and study room mostly. The company

should be more interesting in giving this training to employees.

Various types of the training are given to the manager or on the post of managerial level as

this training is for the both new as well as existing employee.

1] Observation Assignment:-

In this training the manager has to act like observer here the training is assign for the post

of assisting the work as which activities are done and how the decision are taken as after


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the completion of every activities the reporting is done in this the manager trainee is

responsible as well as accountable for its job. This job is either for the new employee or

existing employee promoted to better position.

2] Position Rotation:-

This training is also one of the important for the business unit, as mostly when the manager

and employee get bored working in one place they are transfer to other departments and

training schedules. There are different kind of experience which helps the manager to

enrich their experiences and workout. Mostly this kind of the training is done in all the

units but recently in news feed it was informed that IBM and reliance are the tow

companies which used these training techniques to raise the manager workout as well as

identify the forms of the job. In recent news by the TECSO also it was known that its

employee and business performance increased with the help of employee enrich

experienced in working in the stores of TESCO, as the TESCO change the place of employee

within 6 six months of places working before2.

3] Serving on Committees:-

In the executive level this training is considered as one of the most important as here theemployees are working as the serving committees and mostly probably they need the

training to manager in order to transfer the skills and develop the business in to more

success. Here the person gets experiences of doing the each work more accurately. This

kind of training is more helpful for the small and middle scales units or enterprises.

4] Assignment of special Projects:-

As the sometimes there are some challenges in the business which is been very important

and all other relevant issues which makes the companies more often used this training. To

handle the important situation the manager needs some transferable skills and knowledge

which makes the company more authentic and grows in its business houses.

2www.tesco/service/facilities


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As in Times Of India the Wipro and Tata motors where considered the two big companies

which hold frequent training to train their employee and employer in the unit so the best

service are given and targets are achieved easily.

5] Conference and Seminars:-

This is mostly training sections for the manager as form of Get to Gather and learn about

some of the management saga which needed to be introducing in the real business terms.

As mostly each and every business houses kept this kind of training for the employees in

order to make successive business targets. The dominos pizza and other companies used

this training for their employees. (the economic times)

6] Case Study:-

The training is given on the basis of the cases as it would create a more authentic skills in

the manager as this makes the company more helpful in order to the company. The

manager will get the different skills such as the leadership problem solving and other the

technical skills as well as managerial insight of the manager will also grow faster. Here the

manager would be able to take the right decision which would help the business and

company up to certain limits.

7] Incident Method:-

The Paul and Pigors of M.I.T had developed these methods which would make the people

trained to handle the different situation and working. Sometimes the incident makes the

employee more disturb in giving services so this brings dissatisfaction in the business as

well as for customer and clients. So to fulfill ones ideal situation and building more

authentic towards the services there are a different issue which needs to be taken care off.

This training is given to individual manager as this would react in better way. Some times

employee is lack in problem solving tactics; so this training helps to develop good things in

employee.


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8] Role Playing:-

The group member are given special training for the decision of the business activities as

this training makes the leader more effective and efficient in order to manager or the team

member as in this training the real life experience are been shared. The kind of roles

teaches more effective things to unit as further makes human beings develop the empathy

and sensitivity at large. The FMCG companies are used to train the employees in this

matter.

9] Laboratory Training (or Sensitivity Training) (T group Training):

The training is one of the favorable impacts on the employee as well as employer because it

makes the employee or manager understands the work with integrity. The training period

are quiet large in this case of training. There are different issues which made learn to

employees and manager such as technical know how and managerial know how, this create

authentic skills in the manger or employers at large. For example the IT sector carrys out

this kind of training.

Implementation of training in the Reliance Company

In the Reliance Industries and Petroleum Company there are both the training given that is

on job training as well as off job training for the employee. This training is design for the all

level of management and various departments. In the on job training the training like

internship and vestibule are given to employees who would be helpful in developing

expertise quality in it. The off job training like case study, seminars and conferences,

serving committee as well as position rotation and undergone trainings are even to existing

employees as well as new employees. There is special training given to students and

worker of other institute in order to shape their careers and build up the objectives to

make the life more affective. There are no particular time period developed for the

internship training is training is given to any new person any time he wants as according to

the timings and suitability of staff in the company. The Reliance Company is more having


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expertise training as the experts are hired by the company. The manager get often trained

with some or the other critical conditions as to make the effective decision and smooth

running of the operations.

Recommendation

The development and training functions are more powerful in the unit, but sometimes

there are some of the adverse conditions come where there are some limiting points

developed in the company. As in case of the reliance industry and petroleum the training is

given in each field but this training is not given separately to the employees as this training

is very much given together for all the level of management and departments. The scheme

and training program of the reliance companies are not clear and coherent as per the needs

of the unit. Though the training scheme is very vibrant and confusing so which training

scheme are used when and what its outcome is there is not know clearly. There are lot of

off job training but at the time of training half employees are not presented as due to work

load in the company (the times of india). There are many special training going on in

reliance as this training are not for each and every employee so the team working in project

sometimes not able to give proper output in the operation carried out.

Conclusion

The working and function of the training and development is very much important in the HRM as

well this would make the business carried out its operation very smoothly in the unit. There are

many issues and adversities faced by the employee and employers at the time of carrying the

training and development program. The experts are hired for the development of training program

so that each and every unit become more worthwhile and bring and makes the employees that

create a value in the unit and proves to edge over its competitors.

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