Some programs or courses at ENMU may require that exams must be proctored online. Guidelines for online proctoring are below. Please contact your instructor for requirements.

Online Proctoring Technology

We use ProctorFree, an online proctoring solution that allows students to take exams anywhere, anytime. It is accessible 24/7, does not require an appointment, and takes only minutes to set up. Some faculty members may use other technologies, such as Skype or Mediasite, to proctor exams. Student should refer to the course syllabus for proctor requirements in their specific course/program.

Student Responsibilities

• Review the test instructions, syllabus language, and announcements from the instructor.• Follow the instructions in the ProctorFree Student Guide.• Take the exam.

Faculty Responsibilities

• Ensure that test instructions, syllabus language, and announcements communicate early and often that students are required to use the identified technology for selected exams and are responsible for paying all proctoring fees.

• Ensure that ProctorFree Tools are enabled for the course.• Set up ProctorFree exam(s) in Blackboard.• Follow the instructor guide in the following pages.

Online Proctor GuidelinesDistance LearningStation 32 | 1500 S Ave K | Portales, NM 88130Phone: 575.562.2165 | Fax: 575.562.2168 | distance.learning@enmu.edu

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ProctorFree Instructor Guide Blackboard ProctorFree is an online proctoring solution that allows students to take exams anywhere, anytime. It is accessible 24/7, does not require and appointment and takes only minutes to set up. ProctorFree integrates with Blackboard to provide an exceptional proctoring experience for both students and instructors.

Table of Contents

ProctorFree Instructor Guide Blackboard 1

Before You Begin 2 Ensure the ProctorFree Tools Are Enabled in Your Course 2 Review Student Communication Examples 2

Setting Up Exams in Blackboard 3 Create a Proctored Content Folder 3 Required Exam Settings 4

Sending Exam & User Information to ProctorFree 5 ProctorFree Course Data UpdateR 5

Viewing Exam Reports 6 Accessing ProctorFree Audits from Blackboard 6 Navigating and Reviewing the Exam Report 6 Navigating and Reviewing an Audited Exam Session 7

ProctorFree Support 10

Appendix 11 Communicating with your Students 11

Assignment Instructions 11 Syllabus Language 11 Announcements/Email 12

Optional Blackboard Settings 12 Exams Passwords 12 Remove ProctorFree Exams from the Calendar 12

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Before You Begin ENSURE THE PROCTORFREE TOOLS ARE ENABLED IN YOUR COURSE

• Three ProctorFree tools need to be visible in your course.

o ProctorFree Course Sync: Allows instructor to send course, quiz, and user data to

ProctorFree. Visible only to the instructor.

o ProctorFree Exams: Allows student to access ProctorFree to take proctored exams. Visible

the students and instructors.

o ProctorFree Audit Portal: Allows instructor to access ProctorFree exam reports and exam

sessions. Visible only to the instructor.

• Contact your ProctorFree Account Manager or Blackboard Administrator for assistance with

installing and enabling the ProctorFree tools.

REVIEW STUDENT COMMUNICATION EXAMPLES ProctorFree exam security begins when a student launches the ProctorFree Student Portal. It is vital that

instructors communicate to their students early and often that ProctorFree is required for select exams.

ProctorFree Student Communication, located in the Appendix, provides recommended syllabus language,

copy and paste announcements or emails, and assignment directions that can be used to communicate with

students.

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Setting Up Exams in Blackboard CREATE A PROCTORED CONTENT FOLDER

1. Click Content in course navigation.

2. Hover over “Build Content” and click “Content Folder”.

3. Name the folder as the defined word given to you by your ProctorFree Account Manager or

Blackboard Administer and click Submit.

4. Place any proctored exams into the content folder.

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REQUIRED EXAM SETTINGS

• Update quiz instructions to include recommended ProctorFree quiz wording.

• Make link available = Yes.

• Enter a display after and display until date.

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Sending Exam & User Information to ProctorFree Course, quiz and user data is communicated to ProctorFree via the ProctorFree Course Sync tool. A data

update must be initiated whenever one or more of the following changes are made in a course:

• A new proctored exam is added to the Proctored Content Folder.

• Display after or Display until date changes.

• New users are added to the course.

PROCTORFREE COURSE SYNC 1. Click the “ProctorFree Course Sync” in the course navigation panel.

2. Review the list of exams and enrollment data that will be sent to ProctorFree.

3. Be sure to denote any Practice Exams prior to completing the sync by checking the Practice check

box to the right of the exam information. Practice Exams are not audited by the ProctorFree

Auditing Team and are available for partner review immediately upon completion of processing.

4. Click “Submit to ProctorFree” button.

5. A green banner will appear to confirm data was sent.

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Viewing Exam Reports The ProctorFree Audits tool allows instructors to view the course exam report and audited sessions.

ACCESSING PROCTORFREE AUDITS FROM BLACKBOARD 1. Click “ProctorFree Audits”.

2. The course exam report will launch in a new tab.

NAVIGATING AND REVIEWING THE EXAM REPORT 1. The first page of the report lists the proctored exams available in the course.

o Icons on the right define the number of students enrolled in the course and the number of

completed exam sessions.

2. Click the exam name to view a list of exam sessions

o Exam sessions are sorted by number of anomalies. Anomalies are flagged areas of an exam

where suspectbehavior has occurred.

o The indicates an exam of interest. We highly recommend reviewing exams of interest to

determine if any testing violations have occurred. o Duration is the length of the exam session.

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NAVIGATING AND REVIEWING AN AUDITED EXAM SESSION 1. Click the test-taker’s name to review the audited exam session.

o The exam session is split into three sections: o Camera Activity displays the entire recorded exam session. o On-Screen Activity displays the test-taker’s computer activity. o Anomalies are flags of potential suspicious behavior and activity

2. Scroll through “Anomalies from Audit” to review anomalies.

o The timeline indicates anomalies in red.

o Hover over a red area to see the anomaly type and highlight the anomaly in the camera and on-

screen activity

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o Click the red area to jump the anomaly in the camera and on-screen activity.

o The Anomaly List will show all anomalies for the exam session. Scroll to view additional

anomalies. There are also Anomaly Filters that can be used to filter the timeline by Anomaly

Type.

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o Click the play button to the left of the anomaly description to jump to the anomaly in the video.

o The exam session can be viewed at 1x, 2x, or 4x speed with the Playback Speed.

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ProctorFree Support For additional how-to documentation and videos, please reach out to your ProctorFree Account Manager.

Students and instructors can also receive assistance by visiting support.proctorfree.com. The ProctorFree

Support Team is available to assist via phone, chat and email.

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Appendix COMMUNICATING WITH YOUR STUDENTS ProctorFree exam security begins when students open the ProctorFree Exams tool in Blackboard. It is vital

that instructors thoroughly and effectively communicate exam requirements and expectations. To facilitate

student communication, this document includes recommended steps and resources.

Below are examples of communication to share with students.

Assignment Instructions

Warning: Do NOT begin this test until you read the following.

This is a proctored assignment. If you have come to the page by any other process other than using

ProctorFree, exit and click the ProctorFree Exams tool in course navigation. Please refer to the ProctorFree

documentation provided to you at the beginning of the course.

Syllabus Language

This course will utilize ProctorFree for select exams to ensure exam integrity. ProctorFree ensures exam

integrity and enables administration of remote online exams. All exam sessions will be reviewed as part of

your final grade. Instances of cheating or appropriate behavior will be considered violations of the Student

Honor Code and will result in disciplinary action.

What is ProctorFree?

ProctorFree is an online proctoring software that allows students to take exams anywhere, anytime.

ProctorFree is accessible 24/7, does not require a scheduled appointment and takes only minutes to set up.

Select exams will require the use of ProctorFree.

How to Access ProctorFree

Click the ProctorFree Exams tool in your Blackboard course when you are ready to take any proctored

assignments.

ProctorFree Technical Requirements

ProctorFree has specific technical requirements. Please ensure your computer meets the requirements

listed at support.proctorfree.com before taking your first exam. If your computer does not meet

ProctorFree minimum requirements, please arrange to use another computer for proctored assignments.

ProctorFree Support

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If you have any questions when using ProctorFree, please contact ProctorFree’s support team at

support.proctorfree.com.

Announcements/Email

Select exams will be proctored using ProctorFree. ProctorFree is an online proctoring software that allows

students to take exams anywhere, anytime. ProctorFree is accessible 24/7, does not require a scheduled

appointment and takes only minutes to set up.

System Check and Profile Creation

Please do the following before your first proctored exam on DATE:

1. Log in to Blackboard 2. Select Course 3. Click the “ProctorFree Exams” tool 4. Allow the system compatibility check to run. 5. Create your ProctorFree Profile

By following the above steps above now, you will be prepared for your proctored exams later in the semester.

If you have any questions about using ProctorFree please reach out to their support team at support.proctorfree.com.

OPTIONAL BLACKBOARD SETTINGS

Exams Passwords

If a password is set on an exam, the password must be shared in the assignment directions or shared with

students prior to their examination. Placing a password in the directions of a quiz increases the likelihood

that students will read instructions about the requirement to use ProctorFree.

Remove ProctorFree Exams from the Calendar

By default, links to exams are automatically populated in the Calendar, giving students entry into the exam.

Any exams without a due date will not show in the Calendar. Remove the due date from any proctored

exam to remove the quiz from the Calendar.