online marketing law for small businesses
DESCRIPTION
Online marketing law presentation for small businesses given by Denver Business Attorney Elizabeth Lewis from the Law Office of E.C. Lewis, P.C. for Colorado based businesses.TRANSCRIPT
Avoiding Legal Pitfalls of Advertising Online
Elizabeth C. Lewis© Law Office of E.C. Lewis, P.C.
Online Marketing
Privately owned websites
Public websites
Email marketing
Social media sites
Text messaging
Mobile communications
Govt. Agencies Affecting Online Marketing
Federal Trade Commission
Federal Communications Commission
Securities Exchange Commission
Also - State Governments
Laws Affecting Online Marketing
Telecommunications Act
Children’s Online Privacy Protection Act
Franchise and Business Opportunity Rule
Lending Rules
Truth in Advertising
CANSPAM Act
Industry Specific Rules Gramm-Leach-Bliley Act Colorado Rules of Professional Ethics
General Principles
Copyright law
Trademark law
Trade secret law
Employment law
Tort law
Tonight’s Roadmap
Website Text
FTC Endorsement Rules
Recent Rulings in SEO marketing
CAN SPAM Act
Facebook/LinkedIn
Website Legalize
Terms of Use
Privacy Policy
Copyright Policy
Industry Specific
Terms of Use
Covers the use of the website by users
Covers issues like jurisdiction, venue, uptime, etc
May include language regarding sales on the site
May include language regarding user conduct on site
Privacy Policies
Covers what the website owner does with the information gained from users
Should state if any third party applications are used through website (i.e. PayPal)
Should cover information gained through weblogs
Copyright Policies
DMCA requires that you have information about who to contact to remove infringing materials
Should have designated agent
In some cases need to have website registration form with copyright office
Industry Specific Texts
Red Flag Rules if you extend credit
Software license agreements
SEC information
Attorneys, financial institutions, etc
FTC Endorsement Rules
Rules were released in October of 2009 regarding paid endorsements
15 US §45
Affects bloggers, employees, employers, family members
What is an Endorsement?
Endorsement – any act in which a person is likely to believe the information is coming from someone other than the sponsoring advertiser
Covers Paid advertisements Free products Employees/material connections
What Can I Say?
Endorsements Must be honest Must not say anything advertiser can’t Must disclose relationship
Endorsements
Both endorser and endorsee can be held responsible if relationship not disclosed
Action is brought by the FTC
No right of private action
Adwords
Lanham Act – regulates trademarks
Current status European Court of Justice said okay for
competitors to bid on competitors’ names in March
US court say adwords can contain competitors’ names
Rosetta Stone case is still pending
CAN SPAM Act
Controlling the Assault of Non-Solicited Pornography and Marketing
Passed in 2003
Applies to commercial and transactional email
Applicable Emails
Commercial mail – primarily promoting service or product
Transactional mail - primarily to inform existing client of something dealing with past or current transactions
What You Can’t Do!
Deceptive email headers
Deceptive subject lines
Not give opt-out
Make multiple accounts to send email
Send fraudulent, obscene, or child porn
What You Can Do!
Email people without permission (as long as not dictionary style list)
Send multiple emails until someone opts out
Send commercial email
Enforcement of CAN SPAM
Civil penalty of up to 16k per email
Criminal convictions for Email harvesting Randomly generating receipents False info Fraudulent, pornographic emails
Best Practices
Although it may be legal, ask: When do you add people? Do you want to be added without permission? Do you give way to opt-out before adding
them?
Terms of Use By posting information, you grant Facebook a
non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Facebook until you delete your account.
Profile page must be a real person
Cannot collect information about others without permission and policy in place
“You grant LinkedIn a nonexclusive, irrevocable, worldwide, perpetual, unlimited, assignable, sublicenseable, fully paid up and royalty-free right to us to copy, prepare derivative works of, improve, distribute, publish, remove, retain, add, process, analyze, use and commercialize, in any way now known or in the future discovered, any information you provide, directly or indirectly to LinkedIn, including but not limited to any user generated content, ideas, concepts, techniques or data to the services, you submit to LinkedIn, without any further consent, notice and/or compensation to you or to any third parties.”
Questions?
Slides will be available at:
www.eclewis.com/wordpress
Elizabeth C. Lewis, Esq.
Law Office of E.C. Lewis, P.C.720-530-3405
www.facebook.com/legalsolutions
www.twitter.com/eclewis