one-stop committee agenda - careersource pinellas€¦ · 23/04/2020 · penn foster –...
TRANSCRIPT
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April 23, 2020- 9:00 A.M. Virtual Zoom Meeting
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One-Stop Committee Agenda
I. Welcome and Introductions ...................................................................... John Howell, Chair
II. Public Comments
III. Action/Discussion Items
1. Approval of Minutes – February 27, 2020 Meeting ................................................... Page 2
IV. Information Items1. 2019-2020 One Stop Goals Update………………………………..Michelle Moeller, Page 10 2. Youth Programs Update……………………..Don Shepherd and Mary Jo Schmick, Page 20 3. Reports …………………………………………………………………………..Michelle Moeller
a. Status of Enrollments ........................................................................................ Page 23
b. Monthly Management Report (MMR) ............................................................... Page 24
c. WIOA Primary Indicators……………………………………………………… . ……Page 34
d. Center Traffic Flow ............................................................................................ Page 36
e. Website Traffic Flow .......................................................................................... Page 37
f. Customer Services Update ............................................................................... Page 38
4. All Programs Monitoring Scehdule ......................................................................... Page 39 5. One-Stop Operator Update..................................................................................... Page 45
V. Members Comments
VI. Adjournment
Next One-Stop Committee Meeting – TBD*
*All parties are advised that if you decide to appeal any decision made by the Board with respect to any matter considered at the meeting orhearing, you will need a record of the proceedings, and that, for such purpose, you may need to ensure that a verbatim record of theproceedings is made, which record includes the testimony and evidence upon which the appeal is to be based.
*If you have a disability and need an accommodation in order to participate in this meeting, please contact Cindy Hockridge at 727-608-2426or [email protected] at least two business days in advance of the meeting.
Action Item 1
Approval of Minutes
In accordance with Article VII, Section 1(H), of the approved WorkNet Pinellas By-Laws: Minutes shall be kept of all Board and Committee meetings. Minutes shall be reviewed and approved at the next CareerSource Pinellas Board or Committee meeting as appropriate. The official minutes of meetings of the Board and Committees of the Board are public record and shall be open to inspection by the public. They shall be kept on file by the Board Secretary at the administrative office of CareerSource Pinellas as the record of the official actions of the Board of Directors. The draft minutes from the February 27, 2020 One-Stop Committee meeting have been prepared and are enclosed.
RECOMMENDATION Approval of the draft minutes, to include any amendments necessary.
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CareerSource Pinellas One Stop Committee Minutes
Date: February 27, 2020 at 9:00 am Location: 2312 Gulf to Bay Blvd., Clearwater, FL Call to Order Chair John Howell called the meeting to order at 9:01 am. There was a quorum with the following members participating. Members in Attendance John Howell, Jody Armstrong (phone), Tiffany Nozicka (phone). Members Not in Attendance Mark Hunt, Jason Krupp, Vivian Amadeo, Carolyn King, Samuel Kolapo, Dr. Rebecca Sarlo and Debbie Passerini. Staff Don Shepherd, Michelle Moeller, April Torregiante, Mary Jo Schmick, Cindy Hockridge. Action Item 1 – Approval of Minutes The minutes of October 24, 2019 One Stop Committee meeting were presented for approval. Motion: Jody Armstrong Second: Tiffany Nozicka The minutes were approved as presented. The motion carried unanimously. Action Item 2 – RFQ-Youth Work-Based Training Request for Quote (RFQ) for work-based training for youth. Work-based training opportunities may include paid experience or internships. Youth work-based training will serve Pinellas eligible youth who are in school youth, ages 14 to 19 years and/or out of school youth ages 18 to 24 years old. Eligibility may be determined as Workforce Innovation and Opportunity Act (WIOA) Youth and/or Temporary Assistance for Needy Families (TANF). Recommendation: Approve issuance of the Request for Quote (RFQ) for Youth Work-Based Training. Discussion: No further discussion. Motion: Jody Armstrong Second: Tiffany Nozicka The One-Stop Committee made a motion to recommend approval of the RFQ-Youth Work-Based Training. The motion carried unanimously.
Action Item 3 – RFP-Program Monitoring Request for Proposal (RFP) for a qualified provider to conduct Programmatic Monitoring across CareerSource Pinellas workforce programs, including:
• Welfare Transition Program services (WTP). • Supplemental Nutrition Assistance Program services (SNAP). • Workforce Innovation and Opportunity Act services (WIOA) under Youth, Adult and Dislocated
Worker.
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• Programs under Grant funding through the Department of Labor (DOL) or CareerSource Florida (CSF) awards.
• Wagner Peyser Act (WP) to include job seeker, RESEA, employer services and job order processes.
• Other workforce programs as needed. Programmatic Monitoring will align with the annual monitoring conducted by Department of Economic Development (DEO). Monitoring procedures will be conducted twice per program year, including the following activities:
• Review of all local programmatic policies and procedures to ensure compliance to the applicable State and Federal guidelines.
• Review general processes for documenting job seeker registration, job seeker services, job seeker referrals and placements.
• Review work-based training agreements with local businesses to ensure compliance to the applicable State and Federal guidelines.
• Review program eligibility, program services and case management practices to ensure compliance to the applicable State and Federal guidelines.
• Conduct other programmatic monitoring as may be needed. Recommendation: Approve issuance of the Request for Proposal (RFP) for a provider to conduct Programmatic Monitoring. Discussion: No further discussion. Motion: Jody Armstrong Second: Tiffany Nozicka The One-Stop Committee made a motion to recommend approval of the RFP-Program Monitoring. The motion carried unanimously. Other Administrative Matters
None Information Item 1 – One Stop Goals Update 2019–2020 Goal 1 – Provide Job Seekers with Expanded Access to Employment and Training. Objective 1: Provide a wide range of workforce resources to job seekers. CareerSource Pinellas has expanded services over the last quarter in Tarpon and in mid-county. Tarpon Spring campus is now co-located and partnering with the SPC Career Hub and Adult GED program. CareerSource Pinellas opened an entirely new center at St. Petersburg College, EpiCenter. This location will allow CareerSource Pinellas to develop a strong partnership with the SPC Workforce Institute. CareerSource Pinellas is exploring two additional community based Point of Service sites to open before summer. CareerSource Pinellas visited both Lealman Community Center and Homeless Empowerment Program (HEP) in early February. Both locations have suitable, possible no cost space allowing job placement services to be offered directly in two communities most in need. Objective 2: Maximize use of technology and online services to meet job seeker needs. An average of 10.1 job seekers attended a CSPIN workshop per class. Most Frequently attended workshops are Computers Skills, Resumes that Work and Professional Interviewing Skills. LWDB 14 continues to review USDOL TEGL and Guidance updates on available online resources and services. Staff is currently evaluating new application and services to continue to build a diverse range of job seeker resources available thru our local one center or online Workplace Skills for the 21st Century – online work readiness, soft skills training and a variety of
educational or prep courses to assist the job seeker in their job search and re-employment.
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Future Plans – online assessment and career planning application thru partnership with the Pinellas Education foundation.
Atlas E-Courses – internally developed online courses for work readiness, soft skills and job seeking training to assist the job seeker in their job search and re-employment.
Penn Foster – nationally-recognized online application for self-paced education to obtain a high school diploma.
CSPIN Computer Training – center computer classes to assist job seeker access online services to include job seeking and resume development. Classes are offered in English and Spanish.
A total of 1,723 were new registrants or customers within the EF system in Quarter 2 of PY 2019-
2020. A total of 440 Veterans were served during Quarter 2 of PY 2019-2020.
Goal 2 – Provide Effective Workforce Programs Aligned with Demand Industry Sectors Objective 1: Increase participation in Occupational Skills Training (OST). There are currently 35 training providers that are approved by the local Workforce Solutions committee and available for customer selection of a Targeted Occupation or high demand occupation. There are 338 adults enrolled in WIOA so far this year. Connecticut School of Broadcasting and BICSI Learning Academy both submitted all required documentation to be added to the Targeted Occupation List. Both were approved by the Work Force Solutions committee February 11, 2020. Objective 2: Increase enrollments in Apprenticeship and Pre-Apprenticeship programs. 159 LWDP Apprentice enrollments to-date, compared to a total of 183 in PY ’18 (for the year). Objective 3: Increase enrollments in short-term Pre-Vocational Training programs. Certification Training: Under a CareerSource Florida grant award and in partnership with CareerSource Tampa Bay, we have launched short track IT CareerReady certification programs that run 4 to 8 weeks. Soft Skills Grant: Under a CareerSource Florida grant CareerSource Pinellas has partnered with Goodwill Industries - Suncoast, (GW) and People Empowering & Restoring Communities (PERC) to assist in filling these employer needs. PERC and GW are offering essential skills training in a 4-week format, highlighting several of the needed essential skills.In combination with those much needed skills, GW offers a nationally recognized Customer Service and Sales certification from the National Retail Federation. Similarly, PERC is offering a much needed manufacturing certification with training provided by The People of Manufacturing (TPOM). Goal 3 – Effectively Manage Key Workforce Development Performance Objective 1: Monitoring and analysis of performance reports. Through December 2019, the DEO reporting shows Pinellas with a total of 1,911 placements reported and an average ranking of 12 YTD for program year 2019-2020. Objective 2: Evaluate the effectiveness of programs/services. 100% - CSPIN job seekers were overall satisfied with the Staff that served them for 595 surveyed during Quarter 2. 79% - CSPIN workshop attendees were very satisfied with their workshop trainer and content from the 1,592 surveyed during Quarter 2. The overall approval ranking from the customer satisfaction survey resulted in almost 97%. Information Item 2–Youth Programs Update To date we have served 319 youth. 67 of those youth have obtained credentials and 68 have gone onto employment. CareerSource was awarded a YouthBuild grant thru the DOL for $1.1 million in late October 2016. The grant award supports a 3-year period with years 1 and 2 with active training. The 2016 YouthBuild grant ends on February 16, 2020 and will move into the 60-day grant close out. One last Quarterly Performance report will be required for the January to March 2020 period due on May 15, 2020 as part of closeout.
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Program Milestones grant-to-date are:
64 youth have received NCCER CORE Construction Certification 61 youth have received Green Environment LEED Craft Certification 32 youth have received a GED / High School Diploma.
Performance Goals: Baseline is being established for a large portion of the new YB WIOA measures and tracking is in place to assist with QA and reporting of these new measures. The WIOA indicators are as follows with performance thru Q4 included:
Quarter 2 Entered Employment –67% (Program to Date Y2019 Q2). Quarter 2 Median Earnings - $2,349.57 (PY2017), $2,383.01 (PY2018). Measurable Skills Gains – 82% (PY2017), 42% (PY2018). Credential Attainment Rate at 1-Year Exit – 85% (Program to Date PY2019 Q2). High School Diploma/GED Credential Attainment Rate at 1-Year Exit – 43% (Program to Date
PY2019 Q2). Occupational Skills Credential Attainment Rate at 1-Year Exit – 81% (Program to Date PY2019
Q2). Quarter 4 Entered Employment – 60% (Program to Date PY2019 Q2).
YouthBuild Grant: The 2019 YouthBuild grant from DOL for $1.1 million was awarded in February 2019. The grant award supports a 3-year period with years one and two for active GED and construction skills training and the third year for participant follow-up. Currently, the grant is nearing the end of the first year, and planning and outreach has begun for the second year cohorts to start in May, 2020. Year-One Challenges: Outreach, retention, and worksites have had significant challenges in the first year.
A total of 21 students starting enrolled. Of the 21, 11 remain active in the program. Grant modification process and approval time has made the availability of accessible worksites
difficult. Habitat for Humanity is an excellent partner, but the rate at which they complete projects far exceeds the speed of a DOL grant modification process.
Year-One Successes:
Two GEDs have been obtained. 10 NCCER Core Construction Certifications were awarded to date. 20 participants received their OSHA card. Partnerships have yielded great workshop, field trip, and community service activities for the
students. Some highlights include: o Junior Achievement’s Finance Park field trip o Beach Clean-ups with the Sea Turtle Trackers and Keep Pinellas Beautiful o Family Resources’ Healthy Relationships Workshops o Microsoft Job Shadowing and Business Start-Up Workshops o Supervisor of Elections field trip
The Clearview Adult Education Center YouthBuild facility is complete and the program is moving in this week.
Increased outreach activities are taking place now for the second year. Orientations start this week and continue until Mental Toughness Week in mid-April. The next cohort begins May 4th. A third grant modification request will be submitted to update worksite availability. Other worksite options will be sought for the second year students.
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Information 3–Reports A. Status of Enrollments – Snapshot report – Number of caseloads as of 12/31/2019
WIOA Adults: 540 Dislocated worker: 335 WIOA Youth: 252 Total: 1,127
SNAP Career Counselor: 118 Automation: 374 Total: 492
Moving into the third quarter, we have already seen a decrease in our Welfare Transition SNAP which is very typical for this time of year, while WIOA continues to grow. B. Monthly Management Report (12/31/2019)
Welfare Entered Employment Rate: 38.9%, ranked 5th in the state. Welfare Entered Employment Wage Rate: 79.1%, ranked 4th in the state. Welfare All Family Participation Rate: 43.5%, ranked 4th in the state. Welfare Two-Parent Family Participation Rate: 48.7%, ranked 5th in the state. SNAP Employment Rate: 12.4%, ranked 2nd in the state. WIOA Adult Entered Employment Rate: 100%, ranked 1st in the state. WIOA Adult Wage Rate: 146.9% of goal, ranked 1st in the state. WIOA Dislocated Worker Entered Employment Rate: 100%, ranked 1st in the state. WIOA Dislocated Worker Wage Rate: 189.4% of goal, ranked 4th in the state. WIOA In-School Youth Outcome Rate: 100.0%, ranked 1st in state. WIOA Out-Of-School Youth Outcome Rate: 100%, ranked 1st in the state. WIOA Younger Youth (14-18 years old) Positive Outcome Rate: 100%, ranked 1st in the state Wagner-Peyser (WP) Entered Employment Rate: 41.0%, ranked 7th in the state. WP Entered Employment Rate (those already employed at time of first service): 39.6%, ranked 5th in
the state. Short Term Veterans Entered Employment Rate: 38.9%, ranked 5th in the state. WP Job Placement Wage Rate: 88.0% of goal, ranked 13th in the state. Mandatory programs as well as WIOA continue to hold 5th place or better in our state. Wagner-Peyser slightly lower, as we continue to adjust with DEO newly added requirements and a lower number of overall job seekers. C. Florida Workforce Measures WIOA Primary Performance Indicators have been released by the Department of Economic Opportunity (DEO) for all Local Workforce Development Areas (LWDAs) for PY2018-2019 thru Quarter 4 or thru June 30, 2019 under WIOA Reporting standards. CareerSource Pinellas is exceeding 13 indicators (over 100% of goal) and meeting one indicator (over 90%) as published by the DEO thru Quarter 1 PY2019-2020. There are a total of 14 Primary Performance indicators with Measurable Skills gains not reported to date. For Program Year 2018-2019, DEO and all Local Workforce Boards have completed negotiations. Goals for the next two program years, PY2018-2019 and PY2019-2020 are also included below.
D. Center Traffic Last program year total traffic by location (PY July 1, 2018 – June 30, 2019) thru Quarter 2 December 2019: Gulf to Bay – 5,966 St. Petersburg – 8,878 Tarpon Springs – 512 Tyrone – 4,111 YTD – 40,837.
WT Applicant : 823 WT Mandatory : 184 WT Transitional : 186 Total: 1,193
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Current program year total traffic by location (PY July 1, 2019 – June 30, 2020) thru Quarter 2 December 2019: Gulf to Bay – 6,496 St. Petersburg – 8,673 Tarpon Springs –58 Tyrone – 615 EpiCenter – 17 YTD – 34,787. Highlights:
Traffic in Quarter 2 PY19-20 dropped 22.9% in comparison to Quarter 2 for PY2018-2019. Quarter 2 saw a 19.5% decrease over the previous quarter, Quarter 1, Jul to Sep 2019. Unemployment remains at an all-time low at 3.3%.
During Quarter 2, the South County center continues to be the most visited center across Pinellas with 54.7% of overall visitor traffic. Gulf to Bay center is second at 41.0% and the Tyrone center was 3rd at 3.9% of CSPIN traffic.
E. Website Traffic and Social Media: PY 18-19, through 06/30/2019
Website Traffic
Timeframe
# of People Visited Site # of Visits Page views Returning
Visitors
New
Visitors
07/01/19 – 12/31/19 32,187 49,079 122,399 24.4% 75.6% Social Media
Timeframe
# of New Twitter
Followers
# of New
Facebook Fans
# of New
Followers
# of
Engagements
# of
Impressions
07/01/19 –
12/31/19 7 184 350 24,462 799,100
Information Item 4: All Programs Monitoring Schedule
As a recipient of federal awards, this Organization is responsible for administering the awards in accordance with applicable laws, regulations, provisions, and policies. Programmatic, administrative and fiscal monitoring is conducted to ensure the Organization is fulfilling those requirements. In response to DEO and DOL audits, we’ve expanded monitoring to not only tracking externally but we are also doing detailed internally for WP, WP Business and all of our programs. A listing of programs was provided for External Monitoring, WP Internal Program monitoring, WP Business Services Program Monitoring, Internal Program Monitoring: WT, SNAP & WIOA Information Item 5: One Stop Operator Update
Below is a summary of work completed under the One Stop Operator Contract since the last One Stop Committee Meeting:
1. Maintain Linkages a. CSPIN Partner Portal launched on 11/11/2019 with 8 total partners. Awaiting page approval
from 12 partners. 2. Coordinate Quarterly Meetings
a. Partner meeting held on 10/24/2019 with 14 partners and 16 attendees. Minutes and handouts distributed to members.
i. Vocational Rehabilitation presented during Partner Spotlight. b. Next meeting scheduled for 02/27/2020
3. Memoranda of Understanding a. Awaiting March board meeting for finalization of MOU/IFA with mandatory partners.
4. Universal Design/Barriers to Employment a. Summary of center visits conducted in October drafted and submitted.
5. Strategic Plan
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a. Attended CSPIN Board Meetings on 11/20/2019 and 01/15/2020. 6. Customer Satisfaction Initiatives
a. Provided monthly analysis of CSPIN customer service and employability skills training surveys for October, November, December and January.
b. Extreme Customer Service and Extreme Customer Service Transformation online courses deployed to CSPIN staff.
7. Internal Monitoring a. Scheduled internal monitoring for December completed with 185 files reviewed and report
submitted for review Public Comments – There were none. Members Comments – Jody Armstrong expressed her concern about the low member attendance and hopes that participation increases in the future. Adjournment The meeting was adjourned at 9:25 a.m.
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Information Item 1
2019 – 2020 One Stop Goals Update
Period covering October – March 2020 YTD Services (Quarter 3)
Goal 1: Provide Job Seekers with Expanded Access to Employment and Training Services.
Objective 1: Provide a wide range of workforce resources to job seekers.
Support open access to the Resource Room, materials, and maintain qualified staff to meet the needs of local job seekers. Promote CareerSource Specialized Programs and Services to all job seekers.
CSPIN Center Traffic:
Note: Please see the full CSPIN Traffic report provided within your packet.
Specialized Service Highlights: CareerSource Pinellas’s Response to the COVID-19 Crisis:
Following the March 26th “Safer at Home” directive from Pinellas County, CareerSource Pinellas has aligned with this directive in keeping South County open by; sanitizing and installing protective shield barriers to facilitate face-to-face meetings, providing markers for social distancing, and providing gloves and mask for employees. We are open to the public at this location, offering limited access and appointments upon request. Other locations continue to offer services virtually and via phone/email. As of March 27, 2020 CareerSource Pinellas transitioned 40 staff members to teleworking. To assist DEO with their efforts to process reemployment applications, South County and Gulf to Bay distributed over 1,000 applications and collected over 600. The applications were expedited, at no charge to the individual, thanks to a partnership with FedEx.
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Objective 2: Maximize the use of technology and online services to meet job seeker needs.
Strategy
Support Employability Skills Workshops for local job seekers in multiple media such as center workshops, ATLAS eCourses and otherapplications available.
Improve the effectiveness of partnerships through technology such as electronic referrals, automation of job seeker registration in Employ Florida Marketplace (EFM) and data sharing.
Research and identify additional resources and services available with the community or other government agencies to adopt within our centers.
PY 19-20: Employability Workshop Attendance
# Attendees
QTR 1 QTR 2 QTR 3 QTR 4 YTD
2,232 1,985 1,831 6,048
PY 18-19: Employability Workshop Attendance
# Attendees
QTR 1 QTR 2 QTR 3 QTR 4 YTD
1,953 1,923 1,975 2,073 7,924
CSPIN Employability Skills Workshop Details by Center
Center
Q3 YTD 19-20 PY 18-19
# Attendees % by Location
# Attendees
% by Location
# Attendees % by Location
Gulf to Bay 938 51.2% 2,968 49.1% 2,973 37.6% South County 741 40.5% 2,028 33.5% 2,545 32.1% Tarpon Springs 67 3.7% 195 3.2% 538 6.8% EpiCenter 85 4.6% 85 1.4%
Tyrone 772 12.8% 1,857 23.4% LWDB Totals 1,831 100% 6,048 100% 7,913 100%
An average of 10.26 job seekers attended a CSPIN workshop per class. CareerSource Pinellas recently launched virtual Employability Workshops with SPC. The first one is scheduled for
Wednesday, April 22nd.
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Online Job Seeker Services:
Online Job Seeker Services: Assessments, Job and Career Readiness, GED/ESOL Preparation and Computer Skills Training.
Categories: Q1 Q2 Q3 Q4 YTD PY19-20 PY 18-19
# Utilized # Utilized # Utilized # Utilized YTD Utilized YTD Utilized Workplace Skills
21st 23 42 8 73 605
Future Plans 152 95 76 323 602
eCourses 357 105 158 620 1508
Penn Foster 5 9 10 24 37
Computer Training 294 288 261
843 1,489
LWDB Totals 831 539 513 1,883 4241
Workplace Skills for the 21st Century – online work readiness, soft skills training and a variety of educational or prep courses to assist the job seeker in their job search and re-employment.
Future Plans – online assessment and career planning application thru partnership with the Pinellas Education foundation.
Atlas E-Courses – internally developed online courses for work readiness, soft skills and job seeking training to assist the job seeker in
their job search and re-employment.
Penn Foster – nationally-recognized online application for self-paced education to obtain a high school diploma.
CSPIN Computer Training – center computer classes to assist job seeker access online services to include job seeking and resume development. Classes are offered in English and Spanish.
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PY 19-20 Employ Florida (EF) Summary Overview:
Categories: Q1 Q2 Q3 Q4 YTD
# Served 6,472 3,766 8,727 18,965 # of Services 33,966 29,805 35,353 99,124 # Referrals 3,638 3,224 3,257 10,119 # External Referral 3,210 3,127 3,589 9,926
PY 18-19 Employ Florida (EF) Summary Overview:
Categories: Q1 Q2 Q3 Q4 YTD
# Served 11,061 4,818 4,167 3,881 23,927 # of Services 49,700 43,449 36,654 34,171 163,974 # Referrals 7,135 6,045 4,703 4,987 22,870 # External Referral 3,831 3,245 3,361 3,060 13,497
A total of 3,589 were new registrants or customers within the EF system in Quarter 3 of PY 2019-2020. A total of 470 Veterans were served during Quarter 3 of PY 2019-2020.
Local services – Highlight:
- LWDB 14 continues to review USDOL TEGL and Guidance updates on available online resources and services. Staff is currently evaluating new application and services to continue to build a diverse range of job seeker resources available thru our local one center or online.
Goal 2: Provide Effective Workforce Programs Aligned with Demand Industry Sectors.
Objective 1: Increase participation in Occupational Skills Training (OST).
Strategy Enroll job seekers into training programs that lead to careers in targeted occupations with an emphasis on career ladder opportunities
in the following industries: Healthcare Manufacturing Information Technology Financial & Professional Services
Educate staff and community on the use of ETPL approved training providers and targeted occupations or training programs under WIOA.
Conduct effective outreach strategies through a variety of media.
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Occupational Skills Training:
PY 19-20 Occupational Skills Training
Reporting Period: Quarter 3 thru Mar 31, 2020 YTD
YTD # New Enrollments
# Enrolled in Training
Completers YTD Served
AD/DW 465 386 258 759 Youth 142 132 47 205
LWDB Totals 607 518 305 964
PY 18-19 Occupational Skills Training
YTD # New Enrollments
# Enrolled in Training
Completers YTD Served
AD/DW 672 245 629 1,313 Youth 72 59 78 245
LWDB Totals 744 304 707 1,558
Work-Based Training:
PY 19-20 Work-Based Training
Reporting Period: Quarter 2 thru March 31, 2020 YTD
# New Enrollments Completers YTD Served
OJT 0 2 4 PWE 1 1 1
LWDB Totals 1 3 5
PY 18-19 Work-Based Training
# New Enrollments Completers YTD Served
OJT 39 51 61 PWE 7 14 23
LWDB Totals 46 65 84
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CSPIN Approved Training Providers:
There are currently 35 training providers that are approved by the local Workforce Solutions committee and available for customer selection of a Targeted Occupation or high demand occupation.
Connecticut School of Broadcasting and Building Industry Construction Service International (BICSI) were both approved at the last board meeting.
CareerSource Pinellas is keeping in close contact with each training provider to stay informed on what training options are being offered by each location, to ensure every training opportunity is being offered to participants.
CSPIN approved list may be viewed online at: https://www.careersourcepinellas.com/pages/trainingvendor
Objective 2: Increase enrollments in Apprenticeship and Pre-Apprenticeship Programs.
Strategy
Establish an Apprenticeship team to identify additional partnership opportunities and build referrals. Promote apprenticeship training and pre-apprenticeship programs to prepare job seekers for career opportunities.
Registered Apprenticeships:
CSPIN Apprenticeship Enrollments:
Categories:
Thru Q3 PY19-20
YTD PY19-20 YTD PY18-19
# Served # Total Served # Total Served
JATC 60 63 75 RACCA 36 36 42
Central Florida Heat and Frost 4 4 4
International Union of Engineers 10 10 10
Ironworkers 5 5 5 Plumbers and Pipefitters 42 45 47
LWDB Totals 157 163 183
Objective 3: Increase enrollments in short-term Pre-Vocational Training programs.
Strategy
Sustain and expand pre-vocational training programs in targeted occupations. Conduct effective outreach strategies through a variety of media to support pre-vocational training.
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Career Pathways – Soft Skills Grant Overview
Certification Training:
Career Ready Enrollments
Reporting Period: Grant to Date thru March 31, 2020
Programs: WIOA Other PY19-20 Totals PY18-19 Totals Sector IT 120 0 120 100
CareerReady programs are short certification programs with employability skills training leading to an industry certification and transition into manufacturing or trades employment.
SQL JAVA CCNA
Employers have identified the need for soft skills training for some applicants, i.e., communication, attention to detail, interpersonal skills and critical thinking. CareerSource Pinellas partnered with Goodwill Industries - Suncoast, Goodwill and People Empowering & Restoring Communities (PERC) to assist individuals in gaining the soft skills necessary to obtain employment.
In addition to skills training, Goodwill offers a nationally-recognized Customer Service and Sales certification from the National Retail Federation. Similarly, PERC is offering a Manufacturing certification with training provided by The People of Manufacturing (TPOM).
Effective March 25, 2020, Goodwill requested to discontinue their participation in the Career Pathways grant due to closing the Goodwill Workforce Department. CareerSource Pinellas will review the grant perimeters to determine how to best redistribute these resources. Effective March 23, 2020, PERC suspended all classes. However, PERC is researching virtual options for both the STARS and Manufacturing trainings.
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Reporting Period: Grant to Date thru March 31, 2020
Training Provider
Training Program
Certification Goals
Total Certifications Obtained
Perc STARS Essential Skills 100 49
Manufacturing 100 49
Goodwill Job Connection Essential Skills 100 7
Customer Service 50 6
Reporting Period: Quarter 3 thru March 31, 2020
Programs: WTP/SNAP Certified PY19-20 Served MOS Certification 32 32
Hospitality Certification 96 110 Florida Ready to Work 134 306
LWDB Totals 262 448 Programs: WTP/SNAP Certified PY18-19 Served
MOS Certification 31 165 Hospitality Certification 28 306 Florida Ready to Work 303 558
LWDB Totals 362 1,029
Objective 1: Manage workforce development performance through monitoring and analysis of performance reports. Strategy
Monitor performance measures under local reporting, Monthly Management Report (MMR), Common Measures and Performance Modeling.
Analyze all programmatic monitoring to include internal, contracted board, DEO or external monitoring such as USDOL.
Goal 3: Effectively Manage Key Workforce Development Performance.
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Daily Governor’s Placement Reporting: Q3, thru March 31, 2020
CareerSource Pinellas
PY 19/20 Placements Composite Score Ranking Statewide
Placements
July 371 104.17% 11 8,426 August 341 117.58% 12 6,985 September 385 120.49% 11 7,974 October 370 88.83% 14 9,831 November 210 83.33% 12 6,391 December 234 96.23% 11 6,807 January 295 98.32% 13 7,419 February 251 98.23% 13 6,563 March 308 102.81% 12 7,901 Totals 2,765 101.11% 12.1 68,297
Through March 2020, the DEO reporting shows Pinellas with a total of 2,765 placements reported and an average ranking of 12 YTD for program year 2019-2020.
WIOA Primary Indicators Reporting:
Please see the WIOA primary indicators report provided within your packet.
DEO’s Monthly Management Reporting:
Please see the MMR report provided within your packet where current updates are available for your review.
Programmatic Monitoring:
Please see the monitoring report provided with updates for the quarter.
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CareerSource Pinellas
PY 18/19 Placements Composite Score Ranking Statewide Placements
July 799 166.01% 8 10,973 August 938 161.75% 8 12,656
September 955 162.37% 6 12,922 October 1,020 155.32% 6 14,407
November 765 143.56% 8 11,914 December 658 148.21% 8 11,230 January 711 137.22% 6 12,219 February 703 165.17% 6 9,840
March 654 144.95% 6 10,266 April 610 139.04% 8 10,234 May 660 139.25% 9 11,061 June 455 121.38% 6 8,606 Totals 8,928 151.17% 7.1 136,328
Objective 2: Evaluate the effectiveness of programs/services.
Strategy
Complete a demographics and caseload review by program and center location to include asset mapping. Utilize a variety of methods to evaluate customer satisfaction and gather feedback for evaluation and continuous process improvement.
Job Seeker Customer Satisfaction Survey Initiatives: Customer Satisfaction Survey Results
Category: Q3 Jan - March YTD PY 19-20 PY 18-19
Total Rating Total Rating Total Rating Resource Room 635 99.17% 2,207 99.55% 1,327 98.57%
Employability Skills Workshops
1,629 95.48% 5,000 95.36% 4,961 96.30%
LWDB Totals 2,264 96.51% 7,207 96.64% 6,288 96.78%
Highlights:
99.17% - CSPIN job seekers were overall satisfied with the Staff that served them for 632 surveyed during Quarter 3.
81.42% - CSPIN workshop attendees were very satisfied with their workshop trainer and content from the 1,624 surveyed during Quarter 3.
19
Information Item 2
CSPIN Youth Update Workforce Innovation and Opportunity Act
WIOA Youth Program Update: thru March 31, 2020 Quarter 3
Reporting Period: PY 2018-2019 Reporting Period: PY 2019-2020
Performance Category
PY 18-19 PY 19-20
Planned Actual % of Goal Planned Actual % of Goal
# Served 600 558 74.8% 600 370 61.7%
Credentials 300 138 36.7% 300 109 36.3%
Placements 250 260 90.4% 250 112 44.8%
Employment 274 252 108
Military 2 1 0
Post-Secondary 15 7 4
Youth Placement: Oct thru March 2020
Total Placements YTD 108
Average Wage at Placement $11.79
Tampa Bay YouthBuild Update
CareerSource was awarded a YouthBuild grant thru the DOL for $1.1 million in late October 2016. The grant award supports a 3-year period with years 1 and 2 with active training. The 2016 YouthBuild grant ended on February 16, 2020 and will be required to go through Close-out through the Federal Close-Out unit. Staff has received the grant close-out packet and have begun close-out procedures. Close-Out must be completed by May 15, 2020. One last Quarterly Performance report will be required for the January to March 2020 period due on May 15, 2020 as part of closeout. Program Milestones grant-to-date are:
64 youth have received NCCER CORE Construction Certification 61 youth have received Green Environment LEED Craft Certification 32 youth have received a GED / High School Diploma.
20
Performance goals for the Tampa Bay YouthBuild Program 2016 grant are as follows:
YB Performance Measures Goal
Actual Performance
Percent of Goal
Enrollment 70 youth 71 101.4% Placement in Education & Employment 70 percent
63.9% 91.3%
Attainment of Degree/Certificate 75 percent 87.5% 116.7% Literacy/Numeracy Gains 65 percent 88.4% 136.0% Retention in Education & Employment
75 percent 71.7% 95.6% Recidivism 20% 6.25% 300.0%
The YouthBuild WIOA Primary indicators are as follows with performance thru Q4 included:
Quarter 2 Entered Employment –67% (Program to Date Y2019 Q2) Quarter 2 Median Earnings - $2,349.57 (PY2017), $2383.01 (PY2018) Measurable Skills Gains – 82% (PY2017), 42% (PY2018) Credential Attainment Rate at 1-Year Exit – 85% (Program to Date PY2019 Q2) High School Diploma/GED Credential Attainment Rate at 1-Year Exit – 43% (Program to
Date PY2019 Q2) Occupational Skills Credential Attainment Rate at 1-Year Exit – 81% (Program to Date
PY2019 Q2) Quarter 4 Entered Employment – 60% (Program to Date PY2019 Q2)
The 2019 Tampa Bay YouthBuild Grant: The 2019 YouthBuild grant from DOL for $1.1 million was awarded in February 2019. The grant award supports a 3-year period with years one and two for active GED and construction skills training, and the third year for participant follow-up. Quarter 3 Update The YouthBuild wing at Clearview Adult Education Center was completed in February and the class began to use the facility. The building includes office space, a classroom and construction trades training space. Quarter 3 Successes:
One GED was earned this quarter (three for year one) Six NCCER Core Construction Certifications were awarded (16 for year one) Partnerships have yielded great workshops, field trips, and community service activities
for the students. A few highlights include: o Microsoft Institute:
Job Shadowing, Productivity Hacks, and Business Start-Up o Army, Navy and Marine recruiters o Family Resources – Healthy Relationships o GTE Financial Literacy o Keep Pinellas Beautiful and Sea Turtle Trackers Beach Clean-Ups
The class began work on Habitat for Humanity worksites and got real-world practice of the skills taught in class. It was a great learning experience and the students enjoyed the opportunity.
21
COVID-19 Effect: The program was on track for a mid-April graduation for the first year students. However, March 13th was the last attended day of the program. The worksites were shut down to all volunteers. In addition, all leadership and community activities were cancelled, and all Pinellas County Schools were closed. Efforts are being made to keep current students engaged, but a lack of technology and internet access for the students is hindering progress. Opportunities to supply laptops are being explored. Plans for the new class that was to begin in late April are on hold until September.
22
Information Item 3 Status of Enrollments - Caseload Report
Workforce Innovation and Opportunity Act
WIOA
No. of
cases as
of
3/31/18
No. of
cases as of
06/30/18
No. of
cases as of
09/30/18
No. of
cases as of
12/31/18
No. of
cases as of
03/31/19
No. of
cases as of
06/30/19
No. of
cases as of
09/30/19
No. of
cases as of
12/31/19
No. of
cases as of
3/31/20
Adult 817 755 593 585 584 572 478 540 485 Dislocated
Worker 634 517 380 383 380 345 307 335 334
Youth 476 355 279 225 220 215 204 252 256
Total 1,928 1,627 1,252 1,193 1,184 1,132 989 1,127 1,075
Welfare Transition
WT
No. of
cases as
of
03/31/18
No. of
cases as
of
06/30/18
No. of
cases as
of
09/30/18
No. of
cases as of
12/31/18
No. of
cases as
of
03/31/19
No. of
cases as
of
06/30/19
No. of
cases as
of
09/30/19
No. of
cases as
of
12/31/19
No. of
cases as
of
03/31/20
WT
Applicant 575 597 547 486 474 475 456 411 537
WT
Mandatory 270 274 302 262 198 224 247 184 157
WT
Transitional 284 271 261 258 218 200 179 186 101
Total 1,129 1,129 1,110 1,006 890 899 882 781 795
*WT OSST Automation change in reporting of WT applicant caseload.
Supplemental Nutrition Assistance Program
SNAP
No. of
cases as
of
03/31/18
No. of
cases as
of
06/30/18
No. of
cases as
of
09/30/18
No. of
cases as of
12/31/18
No. of
cases as
of
03/31/19
No. of
cases as
of
06/30/19
No. of
cases as
of
09/30/19
No. of
cases as
of
12/31/19
No. of
cases as
of
03/31/20
Career
Counselor 315 254 220 235 226 205 186 118 103
Automation 355 410 368 611 311 403 633 374 558
Total 670 664 588 846 537 608 819 492 661
23
Highlight indicates regional average higher than state average.
Information Item 3 - Monthly Management Report (2/29/2020)
Welfare Transition (Results are for only those individuals determined by DCF to be work eligible and referred to the workforce board by DCF)
Welfare Entered Employment Rate YTD R14
7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. Welfare cases closed due to earned income/wages. 509 270 4,959 B. Welfare cases closed for all reasons (i.e., earned income, sanction, etc.). 1,267 728 15,028
Performance (A÷B) 40.2% 37.1% 33.0%
Ranking 5th 5th
Welfare Entered Employment Wage Rate
A. Average hourly wage at job placement for welfare clients. $11.57 $11.78 $11.52 B. Regionally adjusted federal low income guideline for family of 3. $14.50 $14.87 $14.90
Performance (A÷B) 79.8% 79.2% 77.3%
Ranking 2nd 4th
Welfare All Family Participation
A. # of welfare families who are engaged in an allowable work activity. 968 525 8,600 B. # of families receiving welfare that have a work eligible adult. 2,020 1,211 26,785
Performance (A÷B) 47.9% 43.4% 32.1%
Ranking 5th 4th
Welfare Two-Parent Family Participation
A. # of welfare families with 2 parents who are engaged in an allowable work activity. 39 22 485 B. # of welfare families with 2 parents that have an adult determined to be work eligible. 70 50 1,433
Performance (A÷B) 55.7% 44.0% 33.8%
Ranking 4th 6th
24
Highlight indicates regional average higher than state average.
Supplemental Nutrition Assistance Program (SNAP)
SNAP Employment Rate (DEO report results published monthly showing SNAP placements)
YTD R14 7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. SNAP ABAWDs who entered employment. 419 221 1,607 B. SNAP ABAWDs served in OSST. 3,195 1,719 28,015
Performance (A÷B) 13.1% 12.9% 5.7%
Ranking 2nd 2nd
25
Highlight indicates regional average higher than state average.
Workforce Innovation & Opportunity Act (WIOA)
Adults and Dislocated Workers
WIOA Adult Employed Worker Outcome Rate – those who received training services
YTD R14 7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. The # of adults enrolled in WIOA training services who received credential and were employed when their case was closed.
110 90 1,498
B. The # of employed adults enrolled in WIOA training services and whose case has been closed. 111 90 2,046 Performance (A÷B) 99.1% 100.0% 73.2%
Ranking 2nd 1st
WIOA Adult Entered Employment Rate
A. The # of adults enrolled in WIOA who earned a credential and were employed when their case was closed.
149 71 1,457
B. The # of unemployed adults enrolled in WIOA and whose case has been closed. 149 71 1,809 Performance (A÷B) 100.0% 100.0% 80.5%
Ranking 1st 1st
WIOA Adult Wage Rate
A. The average wage at job placement of those adults enrolled in WIOA. $19.93 $22.13 $17.46 B. Regionally adjusted federal low income guideline for family of 3. $14.50 $14.87 $14.90
Performance (A÷B) 137.4% 148.8% 117.2%
Ranking 6th 3rd
WIOA Dislocated Worker Entered Employment Rate
A. The # of dislocated workers enrolled in WIOA who are employed when their case was closed. 369 117 769 B. The # of dislocated workers enrolled in WIOA and whose case has been closed. 369 119 816
Performance (A÷B) 100.0% 98.3% 94.2%
Ranking 1st 15th
WIOA Dislocated Worker Wage Rate
A. The average wage at job placement of dislocated workers enrolled in WIOA. $20.05 $27.34 $24.12 B. Regionally adjusted federal low income guideline for family of 3. $14.50 $14.87 $14.90
Performance (A÷B) 138.3% 183.9% 161.9%
Ranking 10th 2nd
26
Highlight indicates regional average higher than state average.
Workforce Innovation & Opportunity Act (WIOA) cont.
WIOA AD and DW Entered Employment Rate
YTD R14 7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. The # of adults and dislocated workers enrolled in WIOA who are employed when their case was closed.
1,151 277 4,163
B. The # of adults and dislocated workers enrolled in WIOA and whose case has been closed. 1,151 279 4,656 Performance (A÷B) 100.0% 99.3% 89.4%
Ranking 1st 7th
27
Highlight indicates regional average higher than state average.
Workforce Innovation and Opportunity Act (WIOA) Youth
WIOA In-School Youth Outcome Rate YTD R14
7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. The # of youth who were enrolled in secondary school and had no high school diploma when they enrolled in WIOA and who entered employment, the military, apprenticeship, post-secondary education or received a diploma.
17 1 55
B. The # of youth who were enrolled in secondary school and had no high school diploma when enrolled in WIOA whose case has since been closed.
17 2 60
Performance (A÷B) 100.0% 50.0% 91.7%
Ranking 1st 12th
WIOA Out-of-School Youth Outcome Rate
A. The # of youth who were not enrolled in secondary school when they enrolled in WIOA and who entered employment, the military, apprenticeship, post-secondary education or received a diploma.
179 26 415
B. The # of youth who were not enrolled in secondary school when they enrolled in WIOA whose case has since been closed.
180 29 476
Performance (A÷B) 99.4% 89.7% 87.2%
Ranking 9th 18th
WIOA Younger Youth (14-18 years old) Skill Attainment Rate (old WIA measure)
A. The # WIOA younger youth goals that were attained during the month. N/A N/A 2 B. The # of younger youth goals to be attained at closure, goals not due, and basic skills
deficient goals not set. N/A N/A 2
Performance (A÷B) N/A N/A 100.0%
Ranking
WIOA Younger Youth (14-18 years old) Positive Outcome Rate
A. The # of younger youth with positive outcomes (entered employment, military, apprenticeship, post-secondary education or received a diploma.)
70 24 637
B. The # of younger youth whose case has since been closed. 70 27 726 Performance (A÷B) 100.0% 88.9% 87.7%
Ranking 1st 17th
28
Highlight indicates regional average higher than state average.
Wagner-Peyser (WP)
WP Entered Employment Rate (for those unemployed at time of first service)
YTD R14 7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. The # of individuals identified as employed in Employ FL (EFM) or found on the Dept. of Revenue’s (DOR's) New Hire report since they last received a service.
6,020 1,991 38,238
B. The # of job seekers who have not received a WP reportable service in 90 days and were unemployed when they first started receiving services.
15,228 4,994 99,845
Performance (A÷B) 39.5% 39.9% 38.3%
Ranking 12th 8th
WP Entered Employment Rate Referred to Non-Agricultural Jobs
A. The # of individuals unemployed at participation referred to internal Non-Agricultural job orders that are identified as now employed in EFM or found on the DOR’s New Hire report since they last received a service.
530 134 6,214
B. The # of job seekers unemployed at participation referred to internal Non-Agricultural job orders who have not received a WP reportable service in 90 days and were employed when they first started receiving services.
6,078 2,106 47,536
Performance (A÷B) 8.7% 6.4% 13.1%
Ranking 17th 16th
WP Entered Employment Rate Referred to Agricultural Jobs
A. The # of individuals unemployed at participation referred to internal Agricultural job orders that are identified as now employed in Employ FL or found on the DOR’s New Hire report since they last received a service.
1 0 3,616
B. The # of job seekers unemployed at participation referred to internal Agricultural job orders who have not received a WP reportable service in 90 days and were employed when they first started receiving services.
7 3 4,294
Performance (A÷B) 14.3% 0.0% 84.2%
Ranking 11th N/A
29
Highlight indicates regional average higher than state average.
Wagner-Peyser (WP) cont.
WP Entered Employment (for those employed at time of first service)
YTD R14 7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. The # of individuals identified as employed in Employ FL or found on the Dept. of Revenue’s (DOR's) New Hire report since they last received a service.
922 264 6,269
B. The # of job seekers who have not received a WP reportable service in 90 days and were employed when they first started receiving services.
2,228 699 18,418
Performance (A÷B) 41.4% 37.8% 34.0%
Ranking 6th 5th
WP Entered Employment Rate Referred to Non-Agricultural Jobs
A. The # of individuals employed at participation referred to internal Non-Agricultural job orders identified as now employed in EFM or on the DOR’s New Hire report since last service.
79 15 1,216
B. The # of job seekers referred to internal Non-Agricultural job orders who have not received a WP reportable service in 90 days and were employed when first started receiving services.
903 266 9,366
Performance (A÷B) 8.7% 5.6% 13.0%
Ranking 17th 19th
WP Entered Employment Rate Referred to Agricultural Jobs
A. The # of individuals employed at participation referred to internal Agricultural job orders identified as now employed in EFM or on the DOR’s New Hire report since last service.
N/A 0 24
B. The # of job seekers referred to internal Agricultural job orders who have not received a WP reportable service in 90 days and were employed when first started receiving services.
N/A 1 86
Performance (A÷B) N/A 0.0% 27.9%
Ranking N/A
WP Job Placement Wage Rate
A. The average wage of job openings’ placements. $13.22 $13.20 $11.63 B. Regionally adjusted federal low income guideline for family of 3. $14.50 $14.87 $14.90
Performance (A÷B) 91.2% 88.8% 78.1%
Ranking 8th 12th
30
Highlight indicates regional average higher than state average.
Wagner-Peyser (WP) cont.
Short-Term Veterans Entered Employment Rate
YTD R14 7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. The # of veterans who were unemployed when they first received a service who are identified as now employed in EFM or on the DOR’s New Hire report since they last received a service.
435 188 2,662
B. The # of veterans who have not received a WP reportable service in 90 days and were unemployed when they first started receiving services.
1,143 484 7,576
Performance (A÷B) 38.1% 38.8% 35.1%
Ranking 14th 5th
Short-Term Vet EER for those Employed at Participation
A. The # of veterans who were employed when they first received a service who are identified as now employed in EFM or on the DOR’s New Hire report since they last received a service.
67 20 543
B. The # of veterans who have not received a WP reportable service in 90 days and were employed when they first started receiving services.
186 78 1,734
Performance (A÷B) 36.0% 25.6% 31.3%
Ranking 15th 17th
RESEA Entered Employment Rate
A. The # of RESEA individuals unemployed when they first received a service that are identified as now employed in EFM or on the DOR’s New Hire report since they last received a service.
2,656 980 11,288
B. The # of RESEA job seekers who have not received a WP reportable service in 90 days and were unemployed when they first started receiving services.
5,364 2,073 29,123
Performance (A÷B) 49.5% 47.3% 38.8%
Ranking 4th 3rd
RESEA Job Placement Wage Rate
A. The average wage of RESEA job openings’ placements. $13.86 $14.37 $12.80 B. Regionally adjusted federal low income guideline for family of 3. $14.50 $14.87 $14.90
Performance (A÷B) 95.6% 96.6% 85.9%
Ranking 6th 9th
31
Highlight indicates regional average higher than state average.
Wagner-Peyser (WP) cont.
WP Job Openings Filled
YTD R14 7/1/2018 – 06/30/2019
YTD R14 7/1/2019 – 2/29/2020
YTD STW 7/1/2019 – 2/29/2020
A. The number of WP job openings filled. 364 62 12,909 B. The number of WP job openings received. 12,659 8,026 171,109
Performance (A÷B) 2.9% 0.8% 7.5%
Ranking 19th 20th
WP Non-Agricultural Job Openings Filled A. The number of WP Non-Agricultural job openings filled. 364 62 9,044 B. The number of WP Non-Agricultural job openings received. 12,658 8,022 164,654
Performance (A÷B) 2.9% 0.8% 5.5%
Ranking 16th 19th
WP Agricultural Job Openings Filled
A. The number of WP Agricultural job openings filled. 0 0 3,865 B. The number of WP Agricultural job openings received. 1 4 6,454
Performance (A÷B) 0.0% 0.0% 59.9%
Ranking 12th N/A
WP Closed Positions Filled Rate
A. The number of openings filled on job orders. 394 129 11,990 B. The positions closed within the time period. 11,204 9,113 169,618
Performance (A÷B) 3.5% 1.4% 7.1%
Ranking 19th 19th
WP Closed Non-Agricultural Positions Filled Rate
A. The number of Non-Agricultural openings filled on job orders. 378 128 8,343 B. The Non-Agricultural positions closed within the time period. 10,844 8,925 153,035
Performance (A÷B) 3.5% 1.4% 5.5%
Ranking 18th 18th
WP Closed Agricultural Positions Filled Rate A. The number of Agricultural openings filled on job orders. N/A 0 3,365 B. The Agricultural positions closed within the time period. N/A 5 3,939
Performance (A÷B) N/A 0.0% 85.4%
Ranking N/A
32
Region 14 - MMR Report PY Summary
Report Source: DEO Monthly Management Report
WTP Performance: Performance Ranking Performance Ranking Performance Ranking Performance Ranking Performance Ranking Performance Ranking
1 WTP Entered Employment Rate 39.2% 2nd 40.2% 3rd 45.7% 1st 42.0% 3rd 40.2% 5th 37.1% 5th2 WTP Entered Employment Wage Rate 65.7% 8th 72.1% 14th 75.6% 3rd 76.9% 2nd 79.8% 2nd 79.2% 4th3 All Family Participation Rate 57.2% 1st 54.8% 3rd 52.6% 3rd 50.0% 4th 47.9% 5th 43.4% 4th4 WTP Two Parent Participation Rate 50.0% 10th 49.7% 9th 56.0% 4th 48.2% 6th 55.7% 4th 44.0% 6th
WIOA Performance:
Adults and Dislocated Workers
5 Adult Employed Worker Outcome Rate 100.0% 1st 100.0% 1st 100.0% 1st 97.6% 2nd 98.2% 2nd 100.0% 1st
6Adult Employed Worker Outcome Rate - received training service 100.0% 1st 100.0% 1st 100.0% 1st 98.0% 2nd 99.1% 2nd 100.0% 1st
7 WIOA Adult EER 100.0% 1st 100.0% 1st 100.0% 1st 94.5% 17th 100.0% 1st 100.0% 1st8 WIOA Adult Wage Rate 124.2% 4th 131.6% 8th 131.2% 11th 138.0% 8th 137.4% 6th 148.8% 3rd9 WIOA DW EER 100.0% 1st 100.0% 1st 100.0% 1st 97.3% 14th 100.0% 1st 98.3% 15th
10 WIOA DW Wage Rate 120.8% 6th 136.0% 10th 136.3% 9th 131.5% 11th 138.3% 10th 183.9% 2nd11 WIOA AD and DW Entered Employment Rate 100.0% 1st 100.0% 1st 100.0% 1st 97.4% 14th 100.0% 1st 99.3% 7th
Youth:
12 WIOA In-School Youth Outcome Rate 100.0% 1st 100.0% 1st 100.0% 1st 94.6% 13th 100.0% 1st 50.0% 12th13 WIOA Out-of-School Youth Outcome Rate 99.4% 4th 100.0% 1st 100.0% 1st 97.1% 12th 99.4% 9th 89.7% 18th14 WIOA YY Skill Attainment Rate 100.0% 1st 100.0% 1st 100.0% 1st N/A N/A N/A N/A N/A N/A15 WIOA YY Positive Outcome Rate 100.0% 1st 100.0% 1st 100.0% 1st 93.7% 15th 100.0% 1st 88.9% 17th
Wagner Peyser:
18 WP Entered Employment Rate 63.1% 3rd 76.1% 1st 70.8% 2nd 58.0% 2nd 39.5% 12th 39.9% 8th19 WP EER Non-Agricultural Jobs 50.5% 1st 60.6% 1st 56.7% 1st 39.2% 2nd 8.7% 17th 6.4% 16th20 WP EER Agricultural Jobs 4.3% 18th 8.3% 10th 8.7% 12th 233.3% 1st 143.0% 11th 0.0% 14th21 WP EER for those Employed at Participation 60.0% 3rd 65.6% 1st 64.7% 2nd 49.8% 2nd 41.4% 6th 37.8% 5th22 WP EER Employed at Participation (Non-Agricultural) 35.7% 1st 44.3% 1st 44.0% 1st 25.5% 2nd 8.7% 17th 5.6% 19th23 WP EER Employed at Participation (Agricultural) 0.0% 13th 0.0% 11th 0.0% 13th 166.7% 1st N/A N/A 0.0% 6th24 WP Job Placement Wage Rate 118.4% 1st 134.9% 1st 132.6% 1st 124.7% 1st 91.2% 8th 88.8% 12th25 WP Veterans Entered Employment Rate 73.8% 2nd 69.9% 2nd 63.2% 2nd 36.2% 12th 38.1% 14th 38.8% 5th26 WP Vet EER for those Employed at Participation 70.8% 2nd 69.2% 2nd 70.0% 1st 32.4% 8th 36.0% 15th 25.6% 17th27 REA Entered Employment Rate 61.5% 4th 68.5% 1st 66.4% 2nd 57.9% 2nd 49.5% 4th 47.3% 3rd28 REA Job Placement Wage Rate 103.5% 1st 114.6% 1st 122.9% 1st 114.9% 5th 95.6% 6th 96.6% 9th29 WP Percent of Job Order Openings Filled 61.4% 3rd 61.2% 3rd 49.2% 3rd 6.7% 17th 2.9% 19th 0.8% 20th30 WP Percent of Job Order Openings Filled (Non-Agricultural) 61.4% 3rd 61.3% 2nd 49.2% 3rd 18.4% 9th 2.9% 16th 0.8% 19th31 WP Percent of Job Order Openings Filled (Agricultural) 0.0% 16th 20.0% 13th 33.3% 10th 96.8% 3rd 0.0% 12th 0.0% 8th32 WP Closed Positions Filled Rate 64.9% 3rd 58.8% 3rd 48.2% 4th 52.6% 3rd 3.5% 19th 1.4% 19th33 WP Closed Positions Filled Rate (Non-Agricultural) 64.9% 2nd 58.8% 3rd 48.2% 3rd 6.9% 17th 3.5% 18th 1.4% 18th34 WP Closed Positions Filled Rate (Agricultural) 0.0% 17th 33.3% 11th 20.0% 10th 5.9% 10th N/A N/A 0.0% 9th
Report SourceSupplemental Nutrition Assistance Program E&T
SNAP Entered Employment Rate ** 4.6% 4th 8.7% 1st 9.4% 5th 15.3% 1st 14.4% 3rd 14.9% 3rd
Bold = above state average
2015-2016
DEO's MMR - Year End MMR
Key Quarterly Indicators
2014-2015
DEO's MMR - Year End MMR
Key Quarterly Indicators
2016-2017
DEO's MMR - Year End MMR
Key Quarterly Indicators
2017-2018
DEO's MMR - Year End MMR
Key Quarterly Indicators
2018-2019
DEO's MMR - Year End MMR
Key Quarterly Indicators
2019-2020
DEO's MMR - Feb 2020
Key Quarterly Indicators
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2019 – 2020 Florida Workforce Measures
WIOA Primary Performance Indicators have been released by the Department of Economic Opportunity (DEO) for all Local Workforce Development Areas (LWDAs) for PY2018-2019 thru Quarter 4 or thru June 30, 2019 under WIOA Reporting standards. CareerSource Pinellas is exceeding 13 indicators (over 100% of goal) and meeting one indicator (over 90%) as published by the DEO thru Quarter 1 PY2019-2020. There are a total of 14 Primary Performance indicators with Measurable Skills gains not reported to date. For Program Year 2018-2019, DEO and all Local Workforce Boards have completed negotiations. Goals for the next two program years, PY2018-2019 and PY2019-2020 are also included below.
Not Met (less than 90% of negotiated)
Met (90-100% of negotiated)
Exceeded (greater than 100% of negotiated)
Measures PY2018-2019 4th Quarter
Performance
PY 2018-2019 % of
Performance Goal Met For
Q4
PY2019-2020 1st Quarter
Performance
PY 2018-2019 % of
Performance Goal Met For
Q1
PY 2019-2020
Performance Goals
Adults:
Employed 2nd Qtr After Exit 94.70 106.40 95.20 106.73 89.20
Median Wage 2nd Qtr After Exit $10,769 157.21 $10,834 158.16 $6,850
Employed 4th Qtr After Exit 90.50 106.47 93.20 109.01 85.50
Credential Attainment Rate 97.90 157.90 98.80 152.00 65.00
Dislocated Workers:
Employed 2nd Qtr After Exit 92.10 102.33 92.30 102.33 90.20
Median Wage 2nd Qtr After Exit $7,994 116.70 $8,172 116.70 $6,850
Employed 4th Qtr After Exit 86.90 102.24 91.30 102.24 85.20
Credential Attainment Rate 85.10 125.15 86.00 125.15 68.20
Youth:
Employed 2nd Qtr After Exit 87.20 102.62 88.10 102.62 84.50
Employed 4th Qtr After Exit 78.40 99.24 87.20 99.24 79.20
Credential Attainment Rate 87.80 102.09 94.30 102.09 86.30
Wagner Peyser:
Employed 2nd Qtr After Exit 64.70 98.03 64.50 98.03 66.20
Median Wage 2nd Qtr After Exit $6,435 132.68 $6,283 132.68 $4,850
Employed 4th Qtr After Exit 68.50 107.03 66.30 107.03 64.20
34
Proposed Goals By Program Years:
WIOA Measures Negotiated PY
2018-2019 Statewide
Negotiated PY 2019-2020 Statewide
Negotiated PY 2020-2021 Statewide*
Adults:
Employment Rate (2nd Qtr after Exit) 85.0% 85.2%
Employment Rate (4th Qtr after Exit) 82.5% 83.0%
Median Earnings (2nd Qtr after Exit) $6,850 $6,850
Credential Attainment Rate 62.0% 65.0%
Dislocated Workers:
Employment Rate (2nd Qtr after Exit) 83.0% 83.0%
Employment Rate (4th Qtr after Exit) 79.0% 79.0%
Median Earnings (2nd Qtr after Exit) $6,850 $6,850
Credential Attainment Rate 68.0% 68.0%
Youth:
Employment Rate (2nd Qtr after Exit) 75.0% 75.5%
Employment Rate (4th Qtr after Exit) 69.0% 69.0%
Credential Attainment Rate 75.2% 75.5%
Wagner-Peyser:
Employment Rate (2nd Qtr after Exit) 62.0% 62.0%
Employment Rate (4th Qtr after Exit) 64.0% 64.2%
Median Earnings (2nd Qtr after Exit) $4,850 $4,850
*DEO will begin PY 2020-2021 goal negotiations around May 2020
35
Center Traffic Flow
Last program year total traffic by location (PY July 1, 2018 – June 30, 2019) thru Quarter 3 March 2020: Gulf to Bay – 6,381 St. Petersburg – 8,318 Tarpon Springs – 652 Tyrone – 3,166 YTD – 59,354 Current program year total traffic by location (PY July 1, 2019 – June 30, 2020) thru Quarter 3 March 2020: Gulf to Bay – 5,836 St. Petersburg – 7,460 Tarpon Springs –212 Tyrone – 0 EpiCenter – 142 YTD – 48,592 Highlights:
Traffic in Quarter 3 PY19-20 dropped 11.4% in comparison to Quarter 3 for PY2018-2019. Quarter 3 saw a 4.9% decrease over the previous quarter, Quarter 2, Oct to Dec 2019.
Currently the South County center is the only center offering Resource Room usage, by appointment. Since services have moved to virtual platforms, the means to track traffic has adjusted.
Gulf toBay
center
SouthCountycenter
TarponSpringscenter
Tyronecenter
EpiCenter
Gulf toBay
center
SouthCountycenter
TarponSpringscenter
Tyronecenter
EpiCenter
Gulf toBay
center
SouthCountycenter
TarponSpringscenter
Tyronecenter
EpiCenter
Gulf toBay
center
SouthCountycenter
TarponSpringscenter
Tyronecenter
EpiCenter
Qtr 1 Qtr 2 Qtr 3 Qtr 4
Total Traffic 7122 9109 583 2114 0 6496 8673 58 615 17 5836 7460 212 0 297
Unique 2766 3167 242 835 0 2485 3157 49 333 12 2308 2909 142 0 185
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
10000
36
Website Traffic Flow
CareerSource Pinellas utilizes a range of tools and tactics to help raise awareness and encourage use of services and programs. Our public outreach strategy includes a strong emphasis on digital sources, such as Facebook, LinkedIn and Twitter, as well as limited print advertising. Each message is designed to reach customers and potential customers in order to educate them on ways to connect with employment opportunities and training assistance. Each message encourages viewers to visit www.careersourcepinellas.com to access additional information on services and resources.
Website Traffic
Timeframe # of People
Visited Site
# of Visits Page
views
Returning
Visitors
New
Visitors
07/01/2019 – 03/31/2020 48,931 75,427 185,504 24.2% 75.8%
Social Media Traffic
Timeframe # of New
Followers
# of New
Fans
# of New
Followers
# of
Engagements
# of
Impressions
07/01/2019 – 03/31/2020 -2 412 435 34,163 1,343,857
37
Customer Services Update
CareerSource Pinellas has been tracking the COVID-19 pandemic and its effect on our economy and local workforce. This novel virus has rapidly changed our economic landscape and how we as an organization work to provide services to our employers and job seekers.
We’ve changed our operating procedures to prioritize our efforts in supporting the distribution and
collection of Reemployment Assistance applications; answering phone calls and responding to emails to resolve issues related to applying for Reemployment Assistance; continuing to offer public access at the South County Career Resource Center for those who need us most; and ensuring the continuity of programs to businesses and individuals through a virtual platform. Through these efforts, and more, we’re providing a vital service to people in this region, who are depending on us.
We have distributed over 1,000 paper applications, collected and mailed over 600 applications at no cost to our customers through a partnership with FedEx, and have deployed 14 staff members from the Career Resource Centers to answering over 4000 telephone calls per week.
Individuals applying for reemployment assistance are also utilizing and registering in the Employ Florida (EF) job search, a state customer tracking system. To assist participants with the registration, posting resumes and general job seeking questions in EF, seven staff members have aided in resolving over 900 inquiries.
Career Resource Center Schedule:
Saint Petersburg – South County 3420 8th Avenue South St. Petersburg, FL 33711
Open to the public – limited access and appointment only. Services are also provided virtually and via telephone.
*Reemployment Assistance Applications available for Pick-up/Drop-off from 9am to 4pm
Gulf-to-Bay 2312 Gulf to Bay Boulevard Clearwater, FL 33765
Closed to the public due to mandatory closing of DMS state facilities. Services are provided virtually and via telephone.
*Reemployment Assistance Applications available for Pick-up/Drop-off from 9am to 4pm
Tarpon Springs 682 E. Klosterman Road Tarpon Springs, FL 34689
Closed to the public and employees due to the mandatory closing of SPC Campuses. Services are provided virtually and via telephone.
EpiCenter 13805 58th St N., Suite 1-401, Clearwater, FL 33760
Closed to the public due to the mandatory closing of SPC Campuses. Services are provided virtually and via telephone.
38
Information Item 4
External Program Monitoring
As a recipient of federal awards, CareerSource Pinellas is responsible for administering the awards in accordance with applicable laws, regulations, provisions and policies. Programmatic, administrative and fiscal monitoring is conducted to ensure the organization is fulfilling those requirements.
CareerSource Pinellas FY 19-20 Monitoring Schedule
Schedule Review Period Program Assigned Reviewer
Summary of Review Results
July 2019 Current Inventory Supportive Services DEO
Review of 100% of cards to ensure balance is
intact No Findings
September 2019
July 2018-June 2019
Fiscal and SNAP, WTP, TAA, YouthBuild
Independent Audit completed by
Powell & Jones
Review of Fiscal Statements/ Transactions and 10 files of each listed
program
1 Finding
December 2019
January 2019-November 2019
All Programs; WTP, SNAP, WP, WIOA,
TAA, RESEA, MSFW, Special Projects &
Credentialing
One Stop Operator
A sample of cases from each program reviewed
using the DEO tool In Process
May 2020 March 2019 - April 2020
All Programs; WTP, SNAP, WP, WIOA,
TAA, RESEA, MSFW, Special Projects &
Credentialing
DEO A sample of cases from each program reviewed
using the DEO tool
May 2020 May 2019 - April 2020
All Programs; WTP, SNAP, WP, WIOA,
TAA, RESEA, MSFW, Special Projects &
Credentialing
One Stop Operator
A sample of cases from each program reviewed
using the DEO tool
39
Internal Program Monitoring: Wagner-Peyser (WP)
As a recipient of federal awards, CareerSource Pinellas is responsible for administering the awards in accordance with applicable laws, regulations, provisions and policies. Programmatic, administrative and fiscal monitoring is conducted to ensure the organization is fulfilling those requirements.
CareerSource Pinellas FY 19-20 Monitoring Schedule
Schedule Review Period Program/Service Assigned Reviewer
Summary of Review Results
August 2019 July – August 2019 MSFW J & B
Administrator Review of all EF MSFW No Findings
August 2019 July - August I-9 J & B Administrator
Review of all EF I-9 Services No Services
November 2019 Sept – Oct 2019 MSFW J & B
Administrator Review of all EF MSFW
Located 2, flag was removed
after verification
January 2020 Sept – Dec 2019 I-9 J & B
Administrator Review of all EF I-9
Services
1 – Incorrect date format
was corrected
January 2020 Nov – Dec 2019 MSFW J & B Administrator Review of all EF MSFW No Results
January July – Dec
2019 EF Counseling Service Code
Director of Operations & J&B
Administrator
Review of all PY 19-20 Counseling 200 EF
Service Code
5-Service Correction, 8-
Case Note Correction
April 2020 Jan – March
2020 I-9 J & B Administrator
Review of all EF I-9 Services In Progress
April 2020 Jan – March
2020 MSFW J & B Administrator Review of all EF MSFW No Results
April 2020 Jan – March
2020 EF Counseling Service Code
J & B Administrator
Review of all PY 19-20 Counseling 200 EF
Service Code In Progress
June 2020 April – May 2020 I-9 J & B
Administrator Review of all EF I-9
Services
June 2020 April – May 2020 MSFW J & B
Administrator Review of all EF MSFW
June 2020 April – May 2020
EF Counseling Service Code
J & B Administrator
Review of all PY 19-20 Counseling 200 EF
Service Code
40
Business Services Program Monitoring: Wagner-Peyser (WP)
As a recipient of federal awards, CareerSource Pinellas is responsible for administering the awards in accordance with applicable laws, regulations, provisions and policies. Programmatic, administrative and fiscal monitoring is conducted to ensure the organization is fulfilling those requirements.
CareerSource Pinellas FY 19-20 Monitoring Schedule
Schedule Review Period Program/Service Assigned Reviewer
Summary of Review Results
April 2020 January – March 2020
Job Orders – Staffing Agencies
MIS and Program Coordinator
Review of all job orders from private/temporary employment agencies
In Process
June 2020 April - May 2020 Job Orders – Staffing Agencies
MIS and Program Coordinator
Review of all job orders from private/temporary employment agencies
April 2020 January – March 2020
PWE Case Documentation
Review
Program Coordinator
Review of all new PWE case documentation 0 – N/A
June 2020 April - May 2020 PWE Case
Documentation Review
Program Coordinator
Review of all new PWE case documentation
April 2020 January – March 2020
Job Orders and Placements
MIS and Program Coordinator
Review of all job orders and placements In Process
June 2020 April - May 2020 Job Orders and Placements
MIS and Program Coordinator
Review of all job orders and placements
April 2020 January – March 2020
Participant Registration
MIS and Program Coordinator
Review of all participant registrations for validity of
information In Process
June 2020 April - May 2020 Participant Registration
MIS and Program Coordinator
Review of all participant registrations for validity of
information
April 2020 January – March 2020
Placements - Timeframe and Staff
Engagement
MIS and Program Coordinator
Review of all placements for reasonable
timeframes and staff engagement
In Process
June 2020 April - May 2020 Placements -
Timeframe and Staff engagement
MIS and Program Coordinator
Review of all placements for reasonable
timeframes and staff engagement
April 2020 January – March 2020 Quality Referrals MIS and Program
Coordinator Review of job order
referrals In Process
June 2020 April - May 2020 Quality Referrals MIS and Program Coordinator
Review of job order referrals
April 2020 January – March 2020
Placements – Case Notes
MIS and Program Coordinator
Review of case notes on placements for open job
orders In Process
41
June 2020 April - May 2020 Placements – Case Notes
MIS and Program Coordinator
Review of case notes on placements for open job
orders
January 2020 January 2019 – December 2019 Minimum Wage MIS and Program
Coordinator
Review of minimum wage cases for yearly
change
February 2020 January 2020 Minimum and Zero
Wage Review MIS and Program
Coordinator
Review of verification of minimum wage and zero
job orders
March 2020 February 2020 Minimum and Zero Wage Review
MIS and Program Coordinator
Review of verification of minimum wage and zero
job orders
April 2020 March 2020 Minimum and Zero Wage Review
MIS and Program Coordinator
Review of verification of minimum wage and zero
job orders In Process
May 2020 April 2020 Minimum and Zero Wage Review
MIS and Program Coordinator
Review of verification of minimum wage and zero
job orders
June 2020 May 2020 Minimum and Zero Wage Review
MIS and Program Coordinator
Review of verification of minimum wage and zero
job orders
July 2020 June 2020 Minimum and Zero Wage Review
MIS and Program Coordinator
Review of verification of minimum wage and zero
job orders
April 2020 January – March 2020
RESEA EDP and Objective Assessment
MIS and Program Coordinator
Review documentation and case notes In Progress
June 2020 April - May 2020 RESEA EDP and Objective Assessment
MIS and Program Coordinator
Review documentation and case notes
42
Internal Program Monitoring:
Welfare Transition (WT), Supplemental Nutrition Assistance Program (SNAP) & Workforce Innovation & Opportunity Act (WIOA)
As a recipient of federal awards, CareerSource Pinellas is responsible for administering the awards in accordance with applicable laws, regulations, provisions and policies. Programmatic, administrative and fiscal monitoring is conducted to ensure the organization is fulfilling those requirements.
CareerSource Pinellas FY 19-20 Monitoring Schedule
Schedule Review Period Program Assigned Reviewer
Summary of Review Results
Ongoing July 2019-June 2020 WIOA MIS
Case review at RFO/Closure. Review of
documentation and review using monitoring
tool.
Errors are reported to CC for correction
and resubmission
Ongoing July 2019-June 2020 WIOA MIS
Case review at enrollment. Review of documentation and
review using monitoring tool.
Errors are reported to CC for correction
and resubmission
Ongoing July 2019-June 2020 Welfare Transition MIS
Case review at JPR entry; sample of every 5th to 6th case. Review using monitoring tool.
Errors are reported to CC
and Supervisors for
immediate correction
Ongoing July 2019-June 2020 SNAP MIS
Case review at JPR entry; sample of every 5th to 6th case. Review using monitoring tool.
Errors are reported to CC
and Supervisors for
immediate correction
Ongoing - Monthly July 2019-June 2020 Welfare Transition WTP Lead
Pre-Penalty report pulled on the 15th of every
month to ensure timely sanction requests
CCs are notified and
action is required prior to COB the same date
Ongoing - Biweekly
July 2019-June 2020 Welfare Transition WTP Lead
Engagement report, completed at least bi-weekly, reviewing all cases without open
activities.
If out of time standards, immediate
case action is taken by Lead.
Ongoing July 2019-June 2020 WIOA WIOA Coordinator
& MIS Lead Q&A of all WIOA files submitted for approval
Errors are reported to CC for correction
and resubmission
September 2019-December 2019
Current Packets being Utilized
WT, SNAP, and WIOA
Supervisor of Programs
Review of intake packets to ensure all forms are current, correct, and of
good quality
1 outdated form was
discovered & immediately
replaced
July 2019 Current Inventory Supportive Services Finance
A sample of cards to ensure balance is intact
and on site review of internal controls
No Findings
August 2019 July-August 2019 Welfare Transition Supervisor of
Programs
Review of WT case sample – IRPs and
assigned hours
35 cases reviewed 11
updates completed 43
August 2019 July & August 2019 Supportive Services MIS Lead Desk Guide Process No Findings
September 2019
August-September 2019 SNAP Coordinator
WTP/SNAP
Open 599 report pulled to ensure re-engagement of
SNAP customers after Hurricane Irma
71 Cases were located has not process due to
hurricane waiver. Immediate action
of engaging or manually closing
case
October - December
2019
Current Inventory Supportive Services Finance
A sample of cards to ensure balance is intact
and on site review of internal controls
No Findings
November 2019
July–November 2019 SNAP Coordinator
WTP/SNAP
Used DEO monitoring tool to review newest
SNAP CC’s caseload for accuracy
1 Findings 2 ONIs
November 2019
September & October 2019 Supportive Services MIS Lead Desk Guide Process No Findings
December 2019 November 2019 Welfare Transition Supervisor of
Programs
Sample of cases from each WT Career
Counselor reviewed for overall timeliness of case actions such as 2290’s,
sanctions, and hours
14 of 14 were timely. One missing doc
January 2020 November & December 2019 Supportive Services MIS Lead Desk Guide Process No Findings
February 2020 January 2020 Welfare Transition
(including Lutheran)
WTP Lead / Coordinator WTP/SNAP
Sample of cases from each WT Career
Counselor reviewed using the DEO tool
1 Finding, 1 ONI and 1
Observation
January 2020 - March 2020
Current Packets being Utilized WT, SNAP, and WIOA Supervisor of
Programs
Review of intake packets to ensure all forms are current, correct, and of
good quality No Findings
January - April 2020
Current Inventory Supportive Services Finance
A sample of cards to ensure balance is intact
and on site review of internal controls
3 expired $25 cards were identified
March 2020 January & February 2020 Supportive Services MIS Lead Desk Guide Process No Findings
March 2020 January-February 2020 SNAP Coordinator
WTP/SNAP
Sample of cases from each SNAP CC -
reviewed using the DEO tool
In Progress
April 2020 – June 2020
Current Packets being Utilized WT, SNAP, and WIOA Supervisor of
Programs
Review of intake packets to ensure all forms are current, correct, and of
good quality
April 2020 January-March 2020
Welfare Transition (including Lutheran)
WTP Lead / Coordinator WTP/SNAP
Sample of cases from each WT Career
Counselor reviewed using the DEO tool
May 2020 January-April 2020 SNAP Coordinator
WTP/SNAP
Sample of cases from each SNAP CC -
reviewed using the DEO tool
May 2020 March – April 2020 Supportive Services MIS Lead Desk Guide Process
44
Information Item 5 One-Stop Operator Update
04/23/2020
Below is a summary of work completed under the One-Stop Operator Contract since the last One-Stop Committee Meeting:
1. Maintain Linkages a. CSPIN Partner Portal now has 12 partners with active pages. b. COVID-19 Partner Survey sent to partners to provide updates to services
provided during current environment. Pages updated with new information as received.
2. Coordinate Quarterly Meetings a. Partner meeting held on 02/27/2020 with 14 attendees from 10 partner
organizations. Minutes and handouts distributed to members. i. Pinellas Technical College presented during Partner Spotlight.
b. Next meeting scheduled for 04/23/2020 and delivered via Zoom.
3. Memoranda of Understanding a. No update.
4. Universal Design/Barriers to Employment
a. No update.
5. Strategic Plan a. Attended CSPIN Board Meetings on 03/18/2020.
6. Customer Satisfaction Initiatives
a. Provided monthly analysis of CSPIN customer service and employability skills training surveys for February and March.
7. Internal Monitoring a. Monitoring report for December reviewed with CSPIN program leads and
responses reviewed. Additional samples for Youth Build, Employments, and Paid Work Experience received and currently in review.
45
HANDOUTS
Program vs. Expenditure Report
July through February 2020
CareerSource Pinellas
July through February 2020
Workforce Innovation
and Opportunity Act
Welfare Transition
Program
Trade Adjustment
Assistance
Participants Served 1,456 882 58
Total $/Participant Total $/Participant Total $/Participant
Personnel Costs (CSpin) $ 438,159 $ 300.93 $ 878,259 $ 995.76 $ 3,288 $ 56.69 Personnel Costs (DEO) - - - - 56,592 975.73 Service Proivider 308,182 211.66 5,019 5.69 - -Training and Supportive Service
Costs 1,888,441 1,297.01 156,717 177.68 66,621 1,148.64 Other Direct Costs 27,666 19.00 18,827 21.35 13 0.22 Pooled Costs 921,178 632.68 493,167 559.15 23,121 398.64
TOTAL $ 3,583,626 $ 2,461.28 $ 1,551,989 $ 1,759.62 $ 149,635 $ 2,579.92
Supplemental Nutrition
Assistance Program Employment Services Total
Participants Served 1,719 12,635 16,750
Total $/Participant Total $/Participant Total $/Participant
Personnel Costs (CSpin) $ 133,714 $ 77.79 $ 122,094 $ 9.66 $ 1,575,514 $ 94.06 Personnel Costs (DEO) - - 406,432 32.17 $ 463,024 27.64 Service Proivider - - - - $ 313,201 18.70 Training and Supportive Service
Costs 4,474 2.60 1,453 0.11 $ 2,117,706 126.43 Other Direct Costs 1,595 0.93 8,353 0.66 $ 56,454 3.37 Pooled Costs 100,696 58.58 564,478 44.68 $ 2,102,640 125.53
TOTAL $ 240,479 $ 139.89 $ 1,102,810 $ 87.28 $ 6,628,539 $ 395.73
CareerSource Pinellas
July through February 2020
Workforce Innovation
and Opportunity Act
PINELLAS AD DW Youth Total
Number
Served648 446 362 1,456
Placements 161 117 100 378
Average
Wage$22.13 $27.34 $12.53 $23.50
PINELLAS
Number
Served882
Placements 270
Average
Wage$11.78
Welfare Transition
Program
PINELLAS
Number
Served58
Placements 4
Average
Wage$17.75
Trade Adjustment
Assistance
PINELLAS
Number
Served1,719
Placements 221
Average
Wage$10.63
Supplemental Nutrition
Assistance Program
PINELLAS RESEA VETS Employment
ServicesTotal
Number
Served1,796 899 9940 12,635
Placements 980 208 1,067 2,255
Average
Wage$14.37 $16.80 $13.20 $14.04
Employment Services
CareerSource Pinellas
July through February 2020
Pinellas
One Stop
Center
Traffic
Number of
Visitors 13,739
Number of
Visits 46,119
PinellasWebsite
Traffic
Total # of
Visits 66,519
Returning 24.6%
New 75.4%
PinellasEmployer
Services
Employers
Served 1,089
Job Orders
Posted 7,839
Referrals to
Job Orders 9,030
Timeline
DEO Monitoring
July 1, 2016 – May 31, 2020
In January 2018, the Department of Economic Opportunity (DEO) completed the on-sitePY’17 Programmatic Monitoring Review for the period of 7/1/2016-9/30/17, and in June2019, completed the on-site PY’18 Program Monitoring Review for the period of 10/1/2017– 3/31/2019.
Because of the impending audits and/or compliance reviews by the United StatesDepartment of Labor (USDOL) Employment and Training Administration (ETA), issuance ofDEO’s programmatic monitoring report was held in abeyance pending completion ofUSDOL’s review. The USDOL compliance report detailing the results of the USDOL review
was issued on May 15, 2019.
In December 2019, DEO issued the Final Report for the monitoring conducted for theperiod of 7/1/2016 – 3/3/1/2019 spanning a total of 2 years and 8 months. The final reportincluded 20 Findings and 9 Other Non-compliance issues. CareerSource Pinellasresponded by submitting a Corrective Action Plan (CAP), in February 2020, within therequired 30 days. The Corrective Action Plan included over 30 exhibits and/orattachments, a request for DEO technical assistance and guidance, as well as DEOapproval of policies that would guide program planning and procedures. To dateCareerSource Pinellas has not received a response to the Corrective Action Plan.
The DEO on-site PY’19 programmatic Monitoring Review is scheduled for May 11, 2020through Tuesday May 19, 2020 for the period of 4/1/2019 through 3/31/2020.
January2018
DEO Monitoring 7/1/2016 -
9/30/17
June 2019
DEO Monitoring10/1/2017 -3/31/2019
December2019
DEOMonitoringFinal Report
Issued7/1/2016 -3/31/2019
February 2020CSPIN
Submitted to DEO Corrective Action
Plan (CAP)7/1/2016 -3/31/2019
PendingDEO
Response to CSPIN's CAP
7/1/2016-3/3/1/2019
May 2020
DEO Monitoring 4/1/2019 -3/31/2020
Timeline
One-Stop Operator (OSO) Monitoring
The One Stop Operator conducted an internal monitoring review in December 2019 for theperiod of 1/1/2019-11/30/2019. The monitoring outlined several areas for review. Therewere several questions concerning the interpretation of policy. Based on these questions,CareerSource Pinellas and the One-Stop Operator met in order to review process andprocedures. As a result of this meeting, the One-Stop Operator agreed to work withCareerSource Pinellas to update and review policy, procedures and to assist with updatingdesk guides. The One-Stop Operator resubmitted the monitoring review report in April2020. CareerSource Pinellas is in the process of reviewing and will provide a responsewithin 30 days.
December2019
OSO Internal
Monitoring 1/1/2019 -
11/30/2019
February 2020
CSPIN/OSO Conference to discuss process
alignment
April 2020
OSOInternal
MonitoringRevised Report
Issued1/1/2019 -
11/30/2019
PendingCSPIN's Corrective Actin Plan (CAP)
CSPIN 1/1/2019 -
11/30/2019
June 2020OSO
Monitoring TBD
January 2020
OSO Internal Monitoring
Report Issued 1/1/2019 -
11/30/2019
1 | P a g e
STEM Career Education Presentations
Project: Infrastructure Building School: Pinellas Park High School, Grades 10-11 School Program: First Responder Program Teacher: Amber Petrie “There is no better way than project-based learning,” says teacher Ms. Amber Petrie. She demonstrates her belief that it is imperative that coursework and curriculum be linked to real world actions through her Career Technical Course. With the partnership with CareerSource Pinellas, her students were able to create functional bridges and dams to experience hands on the importance of maintaining our community’s critical infrastructure.
Ms. Amber and her students wanted to say “Thank You” to CareerSource Pinellas.
The First Responder Program was a BIG success.
Functional Bridge
Functional Dams
2 | P a g e
STEM Career Education Presentations
Project: Coding—Having a Ball! School: Pinellas Park Middle School, Grades 6-8 School Program: Science Class—STEM Teacher: Brian Walters Science Teacher Brian Walters was very grateful for the opportunity to expand Coding class activities. As part of the project, Sphero and i-Pads were provided to provide an exciting and interesting way to introduce students to the world of coding. “As you know, coding offers vast career opportunities in today’s world and it’s my hope that
your contribution will provide the means to successful careers for my students.”
On behalf of myself and my students, a sincere Thank You!”
Project: Coding—Alternative Energy and Electric Currents School: Lakewood Elementary School, Grade 5 School Program: Science Class Teacher: Jessica Cox Teacher Jessica Cox expressed her gratitude to CareerSource Pinellas and the learning opportunity that was afforded to her 5th grade class. Ms. Cox stated, “I am so grateful for
your focus on STEM career education. My students are very interested in learning about new
technologies that they can explore and consider for future careers.”
They recently became very concerned about global warming and how we can prevent air pollution. “I truly believe that by getting the opportunity to explore alternative forms of energy
they will be inspired to work hard towards these types of careers. Without your partnership,
they might have never known these careers existed or their importance. I am very excited to
have the opportunity to introduce these students to new ideas for the future and I look
forward to sharing their experience with you”
Thank you, Ms. Cox for your commitment to STEM Career Education!
3 | P a g e
STEM Career Education Presentations
Project: Coding—Sustainable Cities-Engineering by Design School: Lealman Innovation Academy, Grades 10-12 School Program: Science Class Teacher: Latesia Coleman Teacher Latesia Coleman and her Geometry students expressed their gratitude for contributing to their class projects for this year! Ms. Coleman stated, “Our students are so
excited and began planning and working on their city maps as soon as we found out we were
recipients of the award.”
“Just to give you an idea of your impact on the learning of these
students, only one in 50 students in my classes has thought about
the initiatives that our city has brought to action to help reduce the
amount of energy we consume and support citizens who are
making good use of alternative energy sources. Additionally, my
students have not spent much time making the connections to the
many applications for geometry and algebra in their daily lives before this school year. It is so
important for them to know that the mathematics that we are teaching them in the classroom
is not obsolete. This project will allow them to discuss geometric shapes
with each other, work together in small groups to present their projects,
and visit the local office of urban planning downtown to learn more about
how they will be able to be more involved in the future.”
Ms. Coleman did have to change course, however, due to a new method of teaching brought on by the COVID-19 health crisis.
She states, “We were able to conduct most of the
project with 25 students this December (2019). However, the plan was to
conduct the project again with an additional 30 students and the field trip in
March when our whole world changed. We are still doing the work online
with a group of 30 students. We started 2 weeks
ago and students who have the supplies at home
can actually do the models.” Thank You, Ms.
Coleman, Geometry & Liberal Arts Math Teacher.