Oracle Order Management Process Flows

Contents

10 - Create and Book a Standard Sales Order ..........................................1

20 Pick Release and Ship Confirm a Standard Sales Order......................6

30 Run the AutoInvoice Process.............................................................20

40 Review Transaction in Accounts Receivables....................................24

50 Drill Down From a Standard Sales Order to an AR Transaction.........27

60 Create a Price List.............................................................................30

70 - Run Standard Order Management Reports........................................32

Legend: N-Navigator B-Button TB-Toolbar M-Menu T-Tab LOV-List of Values I-Icon

10 - Create and Book a Standard Sales Order a) Login to Oracle Applications and navigate to Order Management Responsibility>Orders, Returns>Sales Orders.

b) The Sales Orders form opens. Click on (T) Order Information and on (T) Main enter the Customer name. All other information on (T) Main will default based on the Customer Setup information. Ensure the Order Type, Price List and Currency fields are populated. Review information on this Main Tab and change accordingly.

c) Navigate to (T) Others and ensure the Payment Terms and other Parameters have correctly defaulted. If not, proceed to change accordingly.

d) Navigate to (T) Line Items and enter relevant fields, which should include;- Ordered Item - Qty

- Unit Selling Price = this should default from the Price List

e) Once all data is correct on the Sales Order, proceed to Book the Sales Order, by clicking on (B) Book Order. A message will appear that the Order has been Booked.The order header status changes to Booked and the order line status changes to Awaiting Shipping.After the order is successfully booked, you are ready to perform the pick release and pick confirm.

20 Pick Release and Ship Confirm a Standard Sales Ordera) With Pick Release, the shipping module moves the item from a sub-inventory to a staging area. Pick Release can only occur after a Sales Order is booked. Create and book a Standard Sales Order.b) Once the Sales Order is successfully Booked, Navigate to Order Management ResponsibilityShippingRelease Sales Orders Release Sales Orders.

c) At the top of the Release Sales Order For Picking form, populate the following fields accordingly;

- Based on Rule- Document Set

d) Click on (T) Order and enter the following;- Orders = All

- Order Number = Leave Blank to pick all eligible booked Sales Orders or enter Sales Order Number to Pick a specific Sales Order. When entering a Sales Order number, click Tab so that other fields default in.

e) Click on (T) Shipping. Enter the following data;- Shipment Priority = Standard Priority- Release Sequence Rule = Enter appropriate rule from LOVs- Autocreate Delivery = Yes

- Auto Pick Confirm = Yes- Autocreate Delivery Criteria = Within an Order- Autopack Delivery = No- Append Delivery = No

f) Click on the (T) Inventory. Enter the following data, if not defaulted;- Warehouse = Select from LOVs- Pick Slip Grouping Rule = Select from LOVs- Allocation Method = Select from LOVs- Auto Allocate = Yes- Plan Tasks = No

Change other defaults as necessary.

g) Click on (B) Concurrent. A message will appear Your concurrent request ID is xxx. Click on (B) OK.

h) Click on (M) View and select Requests and view all Picking Documents such as Pick Slip Report etc.

i) Ensure Sales Order has been Picked successfully and there are no exceptions. Navigate to Orders, ReturnsOrder Organizer and find the Sales Order that has been Picked. The status on the Header should be Booked and the status on the Lines should be Picked.

Once the status on the Sales Order Line has changed to Picked, the inventory has been moved to the Staging area and ready to be shipped.

j) After successfully Picking the Sales Order, proceed to Ship Confirm the Sales Order. Navigate to Order Manangement Responsibility-->ShippingTransactions.

k) In the Query Manager form, enter your Order Number that was Picked successfully, and click (B) Find.

l) The Shipping Transactions form will open. Click on (T) Lines/LPNs and take note of the Line Status field = Staged/Picked Confirmed.The Next Step field = Ship Confirm.

m) In the Shipping Transactions form, click on the (T) Delivery. In the Actions box (bottom of form), select Ship Confirm from the LoVs. Click on (B) Go.

n) The Confirm Delivery form will open. Ensure the following;- Ship Entered Quantities is selected- Unspecified Quantities says Ship- Create Delivery for Staged Quantities is checked- Set Delivery In-Transit is checked- Close Trip is checked- Defer Interface is unchecked- Document Set defaults to Ship Confirm Documents

Change other defaults as necessary.

o) Click (B) OK. This should trigger off the Interface Trip Stop process in addition to shipping documents. Go to (M) View and select Requests to view shipping documents. Ensure all processes complete normally.

p) Navigate to Orders, ReturnsOrder Organizer and find Sales Order that was shipped. On the Sales Order, click (T) Line Items and ensure the Status has changed to Shipped.

q) After some time has passed, requery the Sales Order. The Order Header should be Booked and the Order Lines should change be Closed. If setup to run automatically, the Workflow Background Process will automatically close the Sales Order Lines. Once ALL lines are in a Closed status, Auto Invoicing can take place.

30 Run the AutoInvoice ProcessN.B. Query all Sales Orders and review Order Lines to ensure that the status have all changed to `Closed PRIOR to running the AutoInvoice Processes.If some lines on a sales order are still in Shipped status you can end up with multiple invoices per Sales Order.

a) Navigate to Order Management ResponsibilityReceivables InterfacesAutoInvoice. Select Single Request and click (B) OK.

b) The Run AutoInvoice form will open. In the Name field, select Autoinvoice Master Program from the LOVs. Click (B) OK.

c) In the Parameters form enter relevant data such as the following (N.B. All yellow fields MUST be filled out):

Number of Instances Organization Invoice Source Default Date (Low) Sales Order Number < Leave blank to generate all Invoices or enter specific Sales Order number> (High) Sales Order Number

Click on (B) OK and (B) Submit.

d) Go to (M) ViewRequests. 2 processes should be kicked off Autoinvoice Master Program and Autoinvoice Import Program. Ensure these processes complete normally.

40 Review Transaction in Accounts Receivables

a) Navigate to Order Management ResponsibilityReceivablesTransactionsTransactions Summary. The Transactions Summary window will open.

b) Click on (I) Find and in the Sales Order Number field, enter the Order number. Enter other search criteria as prompted. Click on (B) Find.

c) The Transactions form will Open. In the Transactions form, click on (B) Line Items to review Sales Order information. Click on (B) Distributions to view accounting entries.

50 Drill Down From a Standard Sales Order to an AR Transaction

a) Navigate to Order Management responsibilityOrders, ReturnsOrder Organizer.

Enter the Sales Order Number and click on (B) Find.

b) Go to (T) Line Items, (B) Actions and select Additional Line Information. Click on (B) OK

b) In the Additional Order Information form click o (T) Invoices/Credit Memos to view the Invoice. Click on (B) Invoice Details.

60 Create a Price Lista) Navigate to Advanced Pricing responsibilityPrice ListsPrice List Setup. Enter the following information;

Name Active = Selected Description Currency Round To Effective Dates Freight Terms/Freight Carrier Payment Terms

Click on (I) Save.

b) Create Price List Lines by clicking on (T) List Lines. Enter one Product in the Product region:- Product Context- Product Attribute

- Product Value - Product Description = defaults- UOM - Primary UOM - Line Type - Application Method - Value- Start Date - Precedence

Click on (I) Save.

70 - Run Standard Order Management Reports

Navigate to Order Management ResponsibilityReports, RequestsRun Reports (this can be done daily, weekly or monthly).

The following are suggested Standard Order Management Reports:

Cancelled Order The Cancelled Orders Report reviews all orders that have been cancelled. This report provides a summary of each cancelled order, including order number, customer name, line number and item, the date, and the quantity cancelled.

This report can be used to report total dollars cancelled in a specified time-frame, and enable you to evaluate the most common cancellation reasons, review cancellations by salesperson, or review cancellations by customers.

Order Discount Summary Report - The Order Discount Summary Report reviews discounts applied to orders. This report provides order level pricing information, including agreement, salesperson and total order discount.

Order/Invoice Summary Report - The Order/Invoice Summary Report reviews summary invoice information about orders that have invoiced, including ordered amount, invoiced amount, adjusted receivables, and balance due. Order Management automatically sorts this report by order type and lists all orders that have been invoiced.

Order/Invoice Detail Report - The Order/Invoice Detail Report reviews detailed invoice information for orders that have invoiced. You can Select from a variety of parameters to print the invoice information for a specific order or group of orders. If there are no invoices for a particular order that meets your parameter criteria, Order Management prints in the report that no invoices exist for that order.

Orders Summary Report - The Orders Summary Report provides a one-line order summary by currency and order type. The report enables you to quickly summarize orders by entities such as customer or salesperson and can be used to supplement on-line inquires via the Sales Order Organizer.

Unbooked Orders Report The Unbooked Orders Report reviews orders you have entered but not booked.

Outstanding Holds Report - The Outstanding Holds Report reviews order holds for the customer or customers you select. This report displays the order number, order date, ordered items, and order amount for each order line on hold for each customer you select. It is automatically sorted by customer, order number, order line, and then order line detail. Hold Comment are listed in the report output, if available. This report lists only orders on hold, not orders that have been released from hold.

10 - Create and Book a Standard Sales Order 20 Pick Release and Ship Confirm a Standard Sales Order30 Run the AutoInvoice Process40 Review Transaction in Accounts Receivables50 Drill Down From a Standard Sales Order to an AR Transaction60 Create a Price List70 - Run Standard Order Management Reports