om d

HUẤN LUYỆN

TRAINING PART D - OM

Training pART d - om

Cè ý ®Ó trèng Intentional blank page


This TRAINING (PART D-OM) is published under the authorisation of Vietnam Airlines. Any questions with respect to the use of this manual or information contained herein should be addressed to:

Executive Vice President Operations Vietnam Airlines Company Limited 200 Nguyen Son Str., Long Bien Dist., HANOI VIETNAM


DANH MỤC CÁC SỬA ĐỔI THÔNG THƯỜNG LIST OF NORMAL REVISIONS

LONR/P 1

Rev 10

15 Aug 11

DANH MỤC CÁC SỬA ĐỔI THÔNG THƯỜNG LIST OF NORMAL REVISIONS

Số sửa đổi Ngµy ban hµnh Ngày cập nhật Chữ ký

Revision No Issue Date Insert Date Signature

08 06 Jul 10 14 Dec 10

09 11 May 11 17 Jun 11

10 15 Aug 11 15 Aug 11


DANH MỤC PHÂN PHỐI TÀI LIỆU

LIST OF DISTRIBUTION

STT No

Tên đơn vị Units

Số lượng (Number)

Ghi chú Remarks

Bản in Hard copy

CD

1 Cục Hàng không 1 0

2 Lãnh đạo Tổng công ty (PTGĐ Khai thác Phan Xuân Đức)

1 0

3 Trung tâm điều hành khai thác 4 5

4 Ban tổ chức cán bộ 1 0

5 Đoàn bay 10 30

6 Đoàn tiếp viên 5 15

7 Trung tâm huấn luyện bay 10 20

8 Ban An toàn, Chất lượng và An ninh 2 2

9 Ban đào tạo 4 4

10 Trung tâm khai thác Nội Bài 1 1

11 Trung tâm khai thác Đà Nẵng 1 1

12 Trung tâm khai thác Tân Sơn Nhất 1 1

Tổng cộng - Total 41 79

LOEP/P 1


DANH MỤC CÁC TRANG CÓ HIỆU LỰC LIST OF EFFECTIVE PAGÉS

Rev 10 15 Aug 11

DANH MỤC CÁC TRANG CÓ HIỆU LỰC

LIST OF EFFECTIVE PAGES

MỤC TRANG SỐ BAN HÀNH HIỆU LỰC CHÚ THÍCH SECT. PAGE REV # ISSUED EFFECTIVE REMARK LOD 1 10 15 Aug 11 15 Oct 12

LONR 1 10 15 Aug 11 15 Oct 12

SIG 1-2 10 15 Aug 11 15 Oct 12

LOEP 1-2 10 15 Aug 11 15 Oct 12

GTOC 1 10 15 Aug 11 15 Oct 12

TOC 1 10 15 Aug 11 15 Oct 12

0.1 1-2 10 15 Aug 11 15 Oct 12

0.2 1-4 10 15 Aug 11 15 Oct 12

0.3 1 10 15 Aug 11 15 Oct 12

0.4 1-6 10 15 Aug 11 15 Oct 12

0.5 1 10 15 Aug 11 15 Oct 12

0.6 1-3 10 15 Aug 11 15 Oct 12

0.7 1-3 10 15 Aug 11 15 Oct 12

0.8 1 10 15 Aug 11 15 Oct 12

TOC 1 10 15 Aug 11 15 Oct 12

1.1 1-2 10 15 Aug 11 15 Oct 12

1.2 1-7 10 15 Aug 11 15 Oct 12

1.3 1-4 10 15 Aug 11 15 Oct 12

1.4 1-4 10 15 Aug 11 15 Oct 12

1.5 1 10 15 Aug 11 15 Oct 12

1.6 1-2 10 15 Aug 11 15 Oct 12

TOC2 1-2 10 15 Aug 11 15 Oct 12

2.1 1-2 10 15 Aug 11 15 Oct 12

2.2 1-2 10 15 Aug 11 15 Oct 12

2.3 1 10 15 Aug 11 15 Oct 12

2.4 1 – 13 10 15 Aug 11 15 Oct 12

2.5 1 10 15 Aug 11 15 Oct 12

LOEP/P 2


DANH MỤC CÁC TRANG CÓ HIỆU LỰC LIST OF EFFECTIVE PAGÉS

Rev 10 15 Aug 11

2.6 1- 9 10 15 Aug 11 15 Oct 12

2.7 1-3 10 15 Aug 11 15 Oct 12

2.8 1-3 10 15 Aug 11 15 Oct 12

2.9 1 10 15 Aug 11 15 Oct 12

2.10 1-2 10 15 Aug 11 15 Oct 12

2.11 1 10 15 Aug 11 15 Oct 12

2.12 1-2 10 15 Aug 11 15 Oct 12

TOC3 1-2 10 15 Aug 11 15 Oct 12

3.1 1 10 15 Aug 11 15 Oct 12

3.2 1-3 10 15 Aug 11 15 Oct 12

3.3 1-2 10 15 Aug 11 15 Oct 12

3.4 1 10 15 Aug 11 15 Oct 12

3.5 1 10 15 Aug 11 15 Oct 12

3.6 1-3 10 15 Aug 11 15 Oct 12

3.7 1-3 10 15 Aug 11 15 Oct 12

3.8 1 10 15 Aug 11 15 Oct 12

3.9 1 10 15 Aug 11 15 Oct 12

TOC4 1 10 15 Aug 11 15 Oct 12

4.1 1 10 15 Aug 11 15 Oct 12

4.2 1-8 10 15 Aug 11 15 Oct 12

4.3 1 10 15 Aug 11 15 Oct 12

4.4 1-2 10 15 Aug 11 15 Oct 12

TOC5 1 10 15 Aug 11 15 Oct 12

5.1 1-5 10 15 Aug 11 15 Oct 12

5.2 1 10 15 Aug 11 15 Oct 12

5.3 1-8 10 15 Aug 11 15 Oct 12

5.4 1-2 10 15 Aug 11 15 Oct 12

5.5 1 10 15 Aug 11 15 Oct 12

Appendix 1 1-14 10 15 Aug 11 15 Oct 12

Appendix 2 1-11 10 15 Aug 11 15 Oct 12

SIG/P1


REVISION INSTRUCTIONS AND SIGNIFICANT CHANGES

Rev 10 15 Aug 11

REVISION 10 OF TRAINING PART D - OM HAS FOLLOWING SIGNFICANT CHANGES

PAGE(S) SIGNIFICANT CHANGE(S) 0.2/P4 Abbreviations

0.4/P2-3 Training organization and responsibilities

1.1/P2 Qualification and experience

1.3/P1-3 Recurent training and checking & periods of validity

1.4/P2 Promotion Line - Pilot

1.6/P1 Training records and Reports

2.3/P1 Bridging course training

2.4/P1-13 Initial, Coversion and Upgrade training

2.6/P1-6, 8 Instructor and Examiner training

2.7/P1-2 Recurrent training

2.12/P1-2 Pilot qualification to operate in either pilot’s seat

3.2/P1 Process of training and qualification for cabin crew

3.3/P1 Conversion training

3.5/P1 Recurrent service training

3.6/P2-3 Upgrade training

3.8/P1 Examiner

4.1/P1 Minimum employment requirements

4.2 Training program for FOO/FOD

4.3/P1 FOO/FOD’s Instructor

5.1/P1-5 RNAV, RNP, MNPS training

5.2/P1 RVSM (Reduced Vertical Separation Minima) training

5.3/P1-8 LVO, CAT II/III training

5.4/P1-2 ETOPS training

5.5/P1 DGR training

Appdx2/P0-7 Training record form

SIG/P2


REVISION INSTRUCTIONS AND SIGNIFICANT CHANGES

Rev 10 15 Aug 11

CỐ Ý ĐỂ TRỐNG INTENTIONAL BLANK PAGE


GRAND TABLE OF CONTENTS

GTOC/P1

Rev 10 15 Aug 11

GRAND TABLE OF CONTENTS

0. INTRODUCTION

1. TRAINING AND CHECKING – GENERAL

2. PILOT TRAINING AND CHECKING SYLLABI

3. CABIN CREW TRAINING AND CHECKING SYLLABI

4. FLIGHT OPERATIONS OFFICER/ DISPATCHER TRAINING AND CHECKING SYLLABI

5. SPECIAL FLIGHT OPERATIONS TRAINING

6. APPENDIX 1

7. APPENDIX 2

TRAINING

PART D - OM

CHƯƠNG O

GIỚI THIỆU

INTRODUCTION

TOC/P1


INTRODUCTION

TABLE OF CONTENTS Rev 10 15 Aug 11

0.1 GENERAL 0.1/P1

0.1.1 Preface 0.1/P1

0.1.2 Subdivision of Manual 0.1/P1

0.2 ABBREVIATIONS 0.2/P1

0.3 TRAINING POLICY OF VIETNAM AIRLINES 0.3/P1

0.4 TRAINING ORGANISATION AND RESPONSIBILITIES 0.4/P1

0.4.1 Training Organisation Structure 0.4/P1

0.4.2 Personnel 0.4/P2

0.4.3 Training Department 0.4/P2

0.4.4 Safety, Quality and Security Department 0.4/P3

0.4.5 Operations Control Center 0.4/P4

0.4.6 Flight Training Centre 0.4/P4

0.4.7 Flight Crew Division 0.4/P5

0.4.8 Cabin Crew Division 0.4/P6

0.5 PERIODIC AUDITS OF TRAINING 0.5/P1

0.6 STANDARDISATION MEETINGS 0.6/P1

0.6.1 Goal 0.6/P1

0.6.2 Frequency 0.6/P1

0.7 TRAINING/EVALUATION PROGRAM IMPROVEMENT 0.7/P1

0.8 MINIMUM SERVICEABILITY FOR TRAINING DEVICES 0.8/P1

0.1/P1


INTRODUCTION

GENERAL Rev 10 15 Aug 11

0.1 GENERAL

0.1.1 Preface

This Training manual is issued in accordance with the Vietnam Aviation Regulations and must be approved by the CAAV prior to distribution according to the decision of the President and Chief Executive Officer.

This manual is written in both Vietnamese and English language. In the event of any difference(s) in meaning between English version and Vietnamese version, the meaning as written in Vietnamese shall prevail.

The Training manual can be used and referred to by operations personnel for training and reference purposes. Copies of the manual will also be made available to non-Company personnel who may be authorised to carry out training on the Company’s behalf.

0.1.2 Subdivision of Manual

Company training manuals are sub-divided into the following twenty-seven (27) volumes:

Volume 1: Training manual (Part D)

Volume 2: ATR 72 Training manual

Volume 3: F70 Training manual

Volume 4: A320/1 Training manual

Volume 5: A330 Training manual

Volume 6: B777 Training manual

Volume 7: ATR 72 Flight Crew Training manual

Volume 8: F70 Flight Crew Training manual

Volume 9: A320/1 Flight Crew Training manual

Volume 10: A330 Flight Crew Training manual

Volume 11: B777 Flight Crew Training manual

Volume 12: Initial SEP Training manual

Volume 13: ATR 72 SEP Training manual

0.1/P2


INTRODUCTION

GENERAL Rev 10 15 Aug 11

Volume 14: F70 SEP Training manual

Volume 15: A320/1 SEP Training manual

Volume 16: A330 SEP Training manual

Volume 17: B777 SEP Training manual

Volume 18: Aviation Security Training manual

Volume 19: CRM Training manual

Volume 20: DRM Training manual

Volume 21: First Aid Training manual

Volume 22: Service Training manual

Volume 23: DGR Training manual

Volume 24: F.O.O Training manual

Volume 25: Training Guidance manual

Volume 26: General Training manual

Volume 27: TRTO Operational manual

0.2/P1


INTRODUCTION

ABBREVIATIONS Rev 10 15 Aug 11

0.2 ABBREVIATIONS

A/C Aircraft ADI Altitude Director Indicator AFM Aircraft Flight Manual APU Auxiliary Power Unit ASDA Accelerate Stop Distance Available ATPL Airline Transport Pilot Licence AVT Audio Video Training AWO All Weather Operation CAAV Civil Aviation Administration of Vietnam CAT I, II,III CAT I, II,III CATC Civil Aviation Training Centre CBT Computer Base Training CCD Cabin Crew Division CCQ Cross Crew Qualification CDU Control Display Unit CEO Chief Executive Officer CPL Commercial Pilot Licence CRM Crew Resource Management CST Cockpit System Training DA Decision Altitude DFDR Digital Flight Data Recorder DH Decision Height DGR Dangerous Goods DRM Dispatcher Recourse Management EEC Electronic Engine Control EFIS Electronic Flight Instrument System EICAS Engine Indication And Crew Alerting System EP Emergency Procedures EQ Emergency Equipment

0.2/P2


INTRODUCTION


ETOPS Extended Range Twin Engine Operation F.C.D Flight Crew Division F.O.O/F.O.D Flight Operation Officer/ Flight Operations Dispatcher F/O First Officer FBS Fixed Base Simulator FCTM Flight Crew Training Manual FFS Full Flight Simulator FH Flight Hour FLCH Flight Level Change FMC Flight Management Computer FMS Flight Management System FOM Flight Operation Manual FRM Fault Reporting Manual FTC Flight Training Centre FTO Flight Training Centre Organization GI Ground Instructor GPS Global Positioning System GPWS Ground Proximity Warning System GS Ground Speed HSI Horizontal Situation Indicator ILS Instrument Landing System IMC Instrument Meteorological Conditions IOE Initial Operating Experience IR Instrument Rating IRE Instrument Rating Examiner IRI Instrument Rating Instructor IRS Inertial Reference System LDA Landing Distance Available LNAV Lateral Navigation LOC Localizer LOFT Line Oriented Flight Training LT Line Training

0.2/P3


INTRODUCTION


M Mach MAP Missed Approach Point MCC Multi Crew Co-Operation MDA/H Minimum Descent Altitude/Height MDH Minimum Decision High MEL Minimum Equipment List METAR Meteorological Aeronautical Radio Code MNPS Minimum Navigation Performance Specification NDB Non-direction Beacon NOTAM Notice to Air Men NRF Non-revenue Flight OCC Operation Control Center PES Pitch Enhancement System PF Pilot Flying PIC Pilot-in-command PNF Pilot non-flying PPL Private Pilot Licence PTU Power Transfer Unit QRH Quick Reference Handbook RDMI Radio Distance Magnetic Indicator RT Radio Telephony RVR Runway Visual Range RVSM Reduce Vertical Separation Minimum SEP Safety Equipment & Emergency Procedure SFI Synthetic Flight Instructor SID Standard Instrument Departure SIM Simulator SOP Standard Operation Procedure SPECI Special Weather Report STAR Standard Terminal Arrival STD Synthetic Training Device

0.2/P4


INTRODUCTION


STR Same Type Rating TAF Terminal Aerodrome Forecast TAS True Air Speed TCAS Traffic Alert And Collision Avoidance System TMC Thrust Management Computer TODA Takeoff Distance Available TR Type Rating TRE Type Rating Examiner TRI Type Rating Instructor TRTO Type Rating Training Organization UOE Upgrade Operating Experience UT Upgrade Training V1 Decision Speed V2 Airborne Speed VACBI Video and Audio Computer Base Instruction VAR Vietnam Aviation Regulations VNAV Vertical Navigation VOLMET Meteorological information for aircraft in flight VR Rotation Speed VREF Reference Speed VSI Vertical Speed Indicator WBM Weight and Balance Manual WX Weather

0.3/P1


INTRODUCTION

TRAINING POLICY OF VIETNAM AIRLINES

Rev 10 15 Aug 11

0.3 TRAINING POLICY OF VIETNAM AIRLINES

1. All flight crew members, dispatchers/flight operations officers and other personnel relating to flight operations (whether employed or subcontracted) are trained, qualified and standardised for their assigned tasks, and are certified by Vietnam Airlines and approved by the CAAV when required.

2. All the Flight Training Organizations (including training facilities, devices, course materials, instructors, syllabus...) used for VNA training must be approved and issued / renewed certificate after periodic audit by CAAV.

3. All instructors, examiners and line check airmen (whether employed or subcontracted) shall be selected and complete the appropriate training courses, periodically reviewed and approved by CAAV. They are able to perform their work without inappropriate interference from management and/or external organizations.

4. Training manuals, training and evaluation procedures must be followed the published standards by VNA and approved by the CAAV. The training and evaluation shall be conducted by sufficient suitable qualified instructors and examiners belong to separate organizations or by different individuals within the same organization (Checking will be conducted by a TRE that does not involve in conducting training). All simulated aircrafts, weather and environmental conditions shall be standardised and appropriate for the training and evaluation program.

5. All the training facilities, devices and course materials which reasonably reflect the configuration of the VNA’s current fleet(s), shall be periodically evaluated to ensure compliance with the qualification and performance standards of VNA and be approved by CAAV.

6. All examiners, instructors, line check airmen are authorised to use company training documentation only. Unauthorised personal documentation is not permissible in the official training environment.

0.4/P1


INTRODUCTION

TRAINING ORGANISATION AND RESPONSIBILITIES Rev 10

15 Aug 11

0.4 TRAINING ORGANISATION AND RESPONSIBILITIES

0.4.1 Training Organisation Structure

President and C.E.O

Executive Vice President

Flight Operations

Safety, Quality & Security Dept.

Training Dept.Flight Crew Trng.

Post Holder

Flight Training Center

Flight Crew Division

Cabin Crew Division

Operations Control Center

0.4/P2


INTRODUCTION


15 Aug 11

0.4.2 Personnel

0.4.2.1 Flight Crew Training Post Holder (CAAV approved)

Deputy Director of the Training Department - Mr Do Ba Hung

0.4.2.2 Other Personnel

Position Name

Director of Flight Training Centre Mr Le Hong Tien

Deputy Director of Flight Crew Division

Mr To Ngoc Giang

Director of Cabin Crew Division Mrs Pham Thi Phuong Hai

Deputy Director of the Operations Control Center

Mr Nguyen Doan Tranh

0.4.3 Training Department

0.4.3.1 General

The Training Department acts as a consultancy body to the Board of Management and the President and CEO with responsibility for the development of training strategy, training requirements and policies as well as the management and implementation of approved training programs. The Training Department is responsible for contact with training organizations within Vietnam and abroad.

0.4.3.2 Functions

The following are the main functions of the Training Department:

(a) To be responsible for the preparation and submission of the training budget and training requirements to the central accounting departments of Vietnam Airlines for their consideration and approval;

(b) To advise and prepare periodically summary reports for the Board of Management, the President and CEO and his deputies on Company training strategy, policy, standards and programs;

(c) To ensure all training is conducted in accordance with VAR, the training policies of the Company and at facilities, both internal and external, that are legally recognised by the CAAV and the Company;

(d) To manage the training programs and syllabus for all types of pilots, cabin crew, flight operations personnel and other applicable employee training;

0.4/P3


INTRODUCTION


15 Aug 11

(e) To provide guidance regarding the updating, development and application of training programs and syllabi throughout the Company;

(f) To review training programs submitted by organisations outside the Company as to their suitability for Company personnel and to manage the implementation of such programs, as required;

(g) To maintain training records for pilots, cabin crew, flight operations personnel and other applicable employees and to issue completion certificates, as required;

(h) To liase with the CAAV regarding the issue of licences, certificates of validation, type ratings, etc for pilots, cabin crew and other flight operations personnel, as applicable.

0.4.4 Safety, Quality and Security Department

Functions of the Safety, Quality and Security Department with respect to training are as follows:

(a) To build annual training plans and budget in accordance with its requirements and forward to the Training Department for preparation and submission for approval;

(b) To establish a safety, quality and security that reflects the achievement of, and continued compliance with, aviation regulatory requirements and the additional standards as specified by the Company;

(c) To ensure that all training meets the standards of compliance as required by:

(i) CAAV regulations;

(ii) Other applicable regulations; and

(iii) Industry best practice.

To ensure Compliance with the above standards is measured and reviewed on a regular basis as part of the Company’s ongoing quality management program. Any non-conformances or areas for improvement are dealt with appropriately through documented corrective processes.

(d) To advise with respect to training for safety, quality and security training;

(e) To provide instructors as required for safety, quality and security training;

(f) To coordinate with the Training Dept. with respect to conduct of safety, quality and security training courses;

0.4/P4


INTRODUCTION


15 Aug 11

(g) To provide training records and periodical reports on its training to the Training Dept.

0.4.5 Operations Control Center

Functions of the Operations Control Center with respect to training are as follows:


(b) To advise with respect to training programs and syllabus content for flight operation officers; Conduct On-job training for F.O.O/F.O.D;

(c) To provide instructors as required for flight operations personnel training;

(d) To coordinate with the Training Dept. with respect to the conduct of training courses for flight operation officers;

(e) To produce, update and revise the Flight Operations Manual;

(f) To provide training records and periodical reports on its training to the Training Department.

0.4.6 Flight Training Centre

Functions of the Flight Training Centre are as follows:

(a) To maintain its status as an approved Type Rating Training Organization (TRTO) followed the CAAV’s regulations.

(b) To build annual training plans and budget in accordance with its requirements and forward to the Training Department for preparation and submission for approval;

(c) To conduct the following pilots training programs:

(i) Pre-qualification training for cadet pilots;

(ii) Coordinate with the Flight Crew Division to manage and supervise basic training in the selected FTO;

(iii) Type rating training including ground training and simulator training;

(iv) Safety and emergency procedures training;

(v) Initial ETOPS training, LOV, RVSM (if applicable);

(vi) Direct entry pilot training.

(d) To conduct the following cabin crew training programs:

(i) Initial cabin crew intake training;

0.4/P5


INTRODUCTION


15 Aug 11

(ii) Cabin crew conversion, upgrade, on-job instructor/ examiner training;

(iii) Cabin crew service training;

(iv) Safety and emergency procedures training;

(v) Refresher training;

(vi) Differences and familiarization training;

(e) To conduct training for other Company flight operations personnel such as dispatchers and flight operations officers;

(f) To conduct CRM training;

(g) To conduct DGR training;

(h) To conduct aviation security training;

(i) To conduct ground instructor training;

(j) To conduct foreign language training;

(k) To conduct other training as required;

(l) To maintain the training records of all personnel attending training at the Flight Training Centre, to issue certificates as required and to ensure that all documentation related to CAAV licensing requirements are forwarded to the Training Department for submission to the CAAV;

(m) To develop, revise and update training documents and forward to the Training Department for approval following Civil Aviation Authority’s and Vietnam Airlines regulations;

(n) To provide periodical reports on its training to the Training Department (Refer 1.6.1).

0.4.7 Flight Crew Division

Functions of the Flight Crew Division with respect to training are as follows:


(b) To be directly responsible for the following types of training:

(i) Aircraft base training;

(ii) Line training;

(iii) Recurrent, refresher training;

(iv) Upgrade training;

0.4/P6


INTRODUCTION


15 Aug 11

(v) Flight instructor training;

(vi) LVO (CAT II, III), ETOPS, RVSM, FANS, PBN;

(vii) Direct entry pilot training;

(viii) Differences and familiarisation training;

(c) To provide instructors as required to the Flight Training Centre;

(d) To maintain the training records of all personnel, to issue certificates as required and to ensure that all documentation related to CAAV licensing requirements are forwarded to the Training Department for submission to the CAAV;

(e) To develop, revise and update training documents and forward to the Training Department for approval following Civil Aviation Authority’s and Vietnam Airlines regulations;

(f) To provide periodical reports on its training to the Training Department (Refer 1.6.1).

0.4.8 Cabin Crew Division

Functions of the Cabin Crew Department with respect to training are as follows:


(b) To coordinate with the FTC to conduct the initial, on line, recurrent, conversion, refresher and upgrade training. To conduct in-flight training for cabin crews, other training for ground staffs in order to maintain and improve the service quality of cabin crew and management competence of ground staff;

(c) To provide instructors as required to the Flight Training Centre;

(d) To maintain the training records of all personnel, to issue certificates as required and to ensure that all documentation related to CAAV licensing requirements are forwarded to the Training Department for submission to the CAAV or personnel who may be authorised to approval;

(e) To develop, revise and update training documents and forward to the Training Department for approval following Civil Aviation Authority’s and Vietnam Airlines regulations;

(f) To provide periodical reports on its training to the Training Department (Refer 1.6.1).

0.5/P1


INTRODUCTION

PERIODIC AUDITS OF TRAINING Rev 10 15 Aug 11

0.5 PERIODIC AUDITS OF TRAINING:

Vietnam Airlines shall ensure that all instructors, examiners and line check-airmen (whether employed or subcontracted), training facilities, devices, equipments, training documents (whether owned or subcontracted) for training:

• have the required approval from the authority;

• meet the required qualification and performance standards;

• be periodically reviewed to required compliance with approved standards.

QA system of VNA shall carry out periodic audit training organizations (owned and subcontracted) in order to ensure training is accordance with the training program approved by VNA.

(Refer to Quality Manual of VNA)

0.6/P1


INTRODUCTION

STANDARDISATION MEETINGS Rev 10 15 Aug 11

0.6 STANDARDISATION MEETINGS

0.6.1 Goal

Standardisation meetings permit formal and regular communication between and among management, instructors, examiners, line check airmen and flight crew to achieve continuous improvement of training documents (for ground, simulator, aircraft training and line operations).

0.6.2 Frequency

0.6.2.1 Every 03 months:

(a) Subject of meetings:

• Operational non-compliances;

• Training deficiencies (simulator, aircraft and line operations);

• Examination trends analysis (on simulator, base flight, online or OJT);

• Administrational process and others.

(b) For Flight Crew Division: the meetings shall be organized between Chief/ Deputy chief of fleets in charge of training, instructors, examiners and flight crews. All reports of meetings shall be kept in the Fleets, Training and QA Division of FCD and to be reported to Deputy Director of FCD in charge of training.

(c) For Flight Training Centre: the meetings shall be organized between Chief of Training Departments, instructors, examiners and other concerning departments. All reports of meetings shall be kept in the Faculties, Training Division, QA Division and be reported to Deputy Director of FTC.

(d) For Cabin Crew Division: the meetings shall be organized between managers of Cabin Crew Intergroups, instructors and other concerning departments. All reports of meetings shall be kept in the Training Office, Safety & Service QA Office and be reported to Deputy Director of CCD in charge of training.

0.6/P2


INTRODUCTION


0.6.2.2 Every 06 months:

(a) Subject of meetings:

• Overview of operational non-compliances, training deficiencies, examination trends;

• Assessment of flight crew training results;

• Point out the trend analysis for training program improvement;

• Set up corrective action plan if required.

(b) For Flight Crew Division: the meetings shall be organized between Director/ Deputy Director of FCD, Chief/ Deputy Chief of fleets, instructors and examiners of fleets. All reports of meetings shall be kept in the Training and QA Division of FCD and to be reported to Flight Crew Training Post Holder and to Vice President in charge of Flight Operations/ Vice President in charge of Training.

(c) For Flight Training Centre: the meetings shall be organized between Director/ Deputy Director of FTC, Chief of Training Departments, instructors, examiners and other concerning departments. All reports of meetings shall be kept in the Faculties, Training Division, QA Divisions and be reported to Flight Crew Training Post Holder and to Vice President in charge of Flight Operations/ Vice President in charge of Training.

(d) For Cabin Crew Division: the meetings shall be organized between Director/ Deputy Director of CCD, managers of Cabin Crew Intergroups, Training Office, instructors and other concerning departments. All reports of meetings shall be kept in the Training Office, Safety & Service QA Office and be reported to Flight Crew Training Post Holder and to Vice President in charge of Flight Operations/ Vice President in charge of Training.

0.6/P3


INTRODUCTION


0.6.2.3 Every year:

Vice President in charge of Flight Operations shall organize a meeting between Flight Crew Training Post Holder, Management of FCD, CCD and FTC, instructors, examiners of fleets, training managers and other concerning departments on subjects of meeting:

• Overview of operational non-compliances, training deficiencies, examination trends;

• Assessment of flight crew, F.O.D/F.O.O training results;

• Point out the advantages and disadvantages in training process;

• Definition of target for flight crew training for the next year with training program improvement;

• Set up solutions and measures for implementation.

All reports of meetings shall be kept in the Training Department, Flight Crew Division, Cabin Crew Division, Flight Training Centre and be reported to the VNA President & CEO and to CAAV (if required), and to all concerning departments for implementation.

0.7/P1


INTRODUCTION TRAINING/EVALUATION PROGRAM

IMPROVEMENT Rev 10 15 Aug 11

0.7 TRAINING/EVALUATION PROGRAM IMPROVEMENT

0.7.1 Training program and documents shall be assessed and updated in order to continually and effectively improve Company’s training, based on below informations:

- New policies, rules, instructions and procedures;

- New aircrafts types, systems and fleet modifications/upgrades;

- Incorporation of the latest regulatory and operational changes in a timely manner;

- Trend analysis in training and examination.

0.7.2 General process for training program/documents’ improvement:

a) Collect the information:

- Gather internal and external information from standardization meeting reports, aircraft manufacturers, authorities and safety and quality organizations...;

- Assemble the training records and evaluate the results of successful and unsuccessful flight crew, cabin crew and FOO/FOD for the purpose of improving training/evaluation program;

b) Classify the information: operational non-compliances; Training deficiencies and examination trends (ground school, simulator, aircraft and line operations);

c) Assess the information: access regulations, training policy, training syllabus, training program, control training process, problems affected to flight safety and CRM in training...;

d) Update and rectify training documents and programs;

e) Submit to CAAV for approval (if required);

f) Apply to practical training and examination;

g) Feedback informations to concerning units/departments.

0.7/P2




0.7.3 Responsibility:

a) Training Department is in charge of issuance, revision and update of Training Part D-OM.

b) Flight Crew Division is in charge of issuance, revision and update of training documents for pilots such as documents of line training, aircraft base training, recurrent training, upgrade training, flight instructor training and special training, etc.

c) Flight Training Center is in charge of issuance, revision and update of training documents for pilots as pre-qualification training for cadets, type rating training, initial and recurrent safety and emergency training, CRM, security; for cabin crew as initial, conversion, upgrade, refresher, on-job instructor, examiner training...; for dispatcher/flight operations officers as initial and recurrent training, FOO/FOD- instructor training,,,

d) Cabin Crew Division is in charge of issuance, revision and update of training documents for cabin crew as online training and other specific training, etc.

e) Operations Control Center is in charge of issuance, revision and update of On-job training document for F.O.O/F.O.D.

0.7/P3




TRAINING PROGRAM IMPROVEMENT PROCESS

OCC

TRAINING DEPARTMENT

OTHERS ORG CONCERNED

TRAINING POLICY

FTC

CAB CREW

FCD 919

TRTO FLEET/ TRNG DEPT.

FCTM FCTP

SQS

SQS (FEED BACK)

OUTCOME RESULT

F/OPS INFO

SAFETY INFO

LOMS

LOAS

TRNG PROG. IMPRVMNT

TRNG.PROG. IMPRVMNT

(UPDTE/ REV)

CAAV IOSA

F/OPS INFO

SAFETY

LOMS/LOAS

CAPT.REPORT

0.8/P1


INTRODUCTION MINIMUM SERVICEABILITY FOR TRAINING DEVICES Rev 10

15 Aug 11

0.8 MINIMUM SERVICEABILITY FOR TRAINING DEVICES

0.8.1 Minimum serviceability for simulator training as follows:

• VNA applies MEL/CDL (each type aircraft in VNA’s fleets) for minimum serviceability of simulator which used for VNA pilot’s training.

Note: If there is “no go” item in MEL/CDL, flight training on simulator is not permitted while the equipment or SIM function (equivalent in the item) failed.

• For further details, refer to documentation of minimum serviceability for simulator of training organizations which used by VNA.

0.8.2 Minimum serviceability for STD, FTD, FMGS.

Refer to General Training Manual (GTM) of Flight Training Center.

TRAINING

PART D - OM

CHƯƠNG I

HUẤN LUYỆN VÀ KIỂM TRA – TỔNG QUÁT

TRAINING AND CHECKING – GENERAL

TOC/P1


TRAINING AND CHECKING - GENERAL


1.1 TRAINING AND CHECKING PERSONNEL 1.1/P1 1.1.1 Appointment of Pilot Check and Training Personnel 1.1/P1

1.1.2 Instructors and Examiners Responsibility 1.1/P2

1.1.3 Qualifications and Experience 1.1/P2

1.1.4 Synthetic Flight Instructor (SFI) 1.1/P3

1.1.5 Synthetic Flight Examiner (SFE) 1.1/P4

1.1.6 Type Rating Instructor (TRI) 1.1/P4

1.1.7 Type Rating Examiner (TRE) 1.1/P6

1.1.8 Line Check Captain 1.1/P6

1.1.9 Line Training Captain 1.1/P6

1.2 COMPLETION STANDARDS 1.2/P1 1.2.1 General 1.2/P1

1.2.2 Tolerances 1.2/P2

1.2.3 Training and/or Checking Failure to Reach Required Standard 1.2/P3

1.3 RECURRENT TRAINING, CHECKING AND PERIODS OF VALIDITY

1.3/P1

1.3.1 Pilot 1.3/P1

1.3.2 Cabin Crew 1.3/P3

1.3.3 Flight Operations Officers 1.3/P3

1.4 UPGRADE TO A HIGHER QUALIFICATION 1.4/P1 1.4.1 General 1.4/P1

1.4.2 Promotion Line – Pilot 1.4/P1

1.4.3 Promotion Line – Cabin Crew 1.4/P3

1.4.4 Promotion Line – Flight Operations Officers 1.4/P4

1.5 TRAINING FOR REQUALIFICATION 1.5/P1 1.6 TRAINING RECORDS AND REPORTS 1.6/P1 1.6.1 General 1.6/P1

1.6.2 Retention of Records 1.6/P1

1.1/P1



TRAINING AND CHECKING PERSONNEL Rev 10 15 Aug 11

1.1 TRAINING AND CHECKING PERSONNEL

1.1.1 Appointment of Pilot Check and Training Personnel

The Chief Pilot is responsible for the appointment of instructors, examiners, line check airmen and training personnel in order to ensure a sufficient and qualified resource to admister the training and evaluation programs in accordance with VNA’s and CAAV’s standards and requirements.

The number of TRI/TRE per fleet is defined as follows:

+ Fleets with the number of aircrafts more than 02: the numbers of TRI/TRE are 10% of the total pilots of the fleet;

+ Fleets with number of aircraft ≤02: the numbers of TRI/TRE are 03. (a) Ground instructor:

- Hold ATPL or CPL with ATPL “frozen” - Have at least 1,000 hours flying experience as a pilot on multi-pilot

aircraft with 500 hours on type - Certificate of Instructional techniques - English language proficiency: level 4 or higher (ICAO requirement)

(b) Flight Instructors, Examiners and Line Check Airmen shall be taken a process for the selection that includes:

- Hold ATPL licence as captain on type; - Have experienced flight hours with required standard (Refer 1.1.4 to

1.1.9); - Training record review; - Recommendations from Fleet Management, Training Management

of FCD and Training Department; - Neutral assessment by more than one person; - English language proficiency: level 4 or higher (ICAO requirement)

Captains selected for simulator check and training duties are normally required to remain on the particular aircraft type for a period of 2 years from the commencement of these duties before being eligible to move to another aircraft type.

1.1/P2



TRAINING AND CHECKING PERSONNEL Rev 10 15 Sep 11

1.1.2 Instructors and Examiners responsibility Instructors and Examiners have the following responsibilities subject to their

CAAV approval(s): (a) To carry out pilot training or checking as directed; (b) To offer suggestions for the amendment of any procedure not in

accordance with the Training Manual, Operations Manuals or the CAAV requirements;

(c) To supervise ground and en-route training; (d) To familiarise pilots with the latest operational procedures; (e) If holding a relevant CAAV authorisation, to conduct Operator

Proficiency Checks, Licence Proficiency Checks (including Instrument Rating Revalidation Tests) and Line Checks;

(f) To make proposals for improving safety standards and efficiency in training and line operations;

(g) Completing training and check forms promptly on completion of the training or check and for forwarding the completed forms to the appropriate office;

1.1.3 Qualification and Experience Pilots nominated as: (a) SFI (Synthetic Flight Instructor); (b) SFE (Synthetic Flight Examiner); (c) TRI (Type Rating Instructor); (d) TRE (Type Rating Examiner); Must satisfy the requirements of VAR given in paras 1.1.4 to 1.1.9 below. Prior to appointment to a training position, nominees must have been

checked in those duties applicable to the appointment. A certificate of competence to conduct the duties of the particular training or checking capacity must be verified and evidence retained on the individual’s personal training file.

Where training and check personnel are required to occupy either pilot’s seat they will be checked and certified in their normal and emergency duties in both seats.

Pilots nominated to conduct Operator Proficiency Checks, Line Proficiency Checks and Instrument Rating Renewal Tests must be authorised by CAAV. The authorisation permits the nominated examiner to conduct tests/checks detailed in their authorisation.

1.2/P1



COMPLETION STANDARDS Rev 10 15 Aug 11

1.2 COMPLETION STANDARDS

1.2.1 General Standards hereby are to ensure each pilot receive training and be evaluated

in aircraft systems, limitations and demonstrate proficiency in the operation of aircraft systems, piloting technique and the ability to executive normal and non-normal procedures which are checked in a way demonstrating each pilot’s competence, including contents for remedial training and subsequent evaluation of a flight crew unable to achieve/maintain required standards.

Trained personnel should have a clear understanding of the required manoeuvres to be performed in their respective examination, without being provided the detailed chronological sequence of the manoeuvres or malfunctions prior to the respective manoeuvre or malfunction being administered.

Types of test/evaluation and minimum standards are based upon the followings:

(a) For cabin crews and dispatchers/flight operations officers: i. Ground training course(s): not less than 80% of total rate. ii. Oral exams and practice: not less than 80% of total rate.

(b) For pilots: i. Ground training course(s): not less than 80% of total rate. ii. Simulator Training (Type Rating and Re-Current):

Flight crew members shall receive training and demonstrate competence in normal and non-normal procedures and manoeuvres, including as a minimum:

- PNF/PF and other flight crew division of duties (task sharing) - positive transfer of aircraft control - consistent checklist philosophy - emphasis on an “aviate, navigate, communicate” priority - proper use of all levels of flight automation - proper crew response to system malfunctions and the

following unanticipated events: rejected takeoff / emergency evacuation / engine fire and failure / emergency descent / flight crew incapacitation;

Line Operational Simulation scenarios are to be standardised and administered real-time in a line environment. Scenario setting is not simple menu of weather conditions and/or unacceptable abnormals. Manoeuvres such as engine failure on takeoff, engine out missed approach and instrument approaches must be flown within the tolerances detailed in paragraph 1.2.2 below. Not withstanding the above, flight crew members shall complete training in CRM skills, which may be accomplished as part of simulator, aircraft and/or line training, as applicable. Such training shall be completed during initial training and subsequently during recurrent training once every year.

1.2/P2




iii. On-line Training/ Evaluation The qualification program consisting of line training and applicable, evaluations approved or accepted by CAAV. Such program shall: - be published in the Training Manual or equivalent documents; - ensure that each pilot flight crew member has adequate knowledge of

applicable areas, routes and route segments; - specify qualification requirements for operations in all areas, on all

routes segments and into all airports of use; - specify additional qualification requirements for operations in areas and

on routes or route segments over difficult terrain and/or into special airports that require special skills or knowledge, as designated by the Authority.

Training/ Evaluation should be operated in accordance with Standard Operating Procedures together with decisive flight and CRM skills. A definition of the conditions and/or maneuvers that can be safely simulated in the aircraft, as well as the minimum weather and environmental conditions required to ensure the training/evaluation being administered can be safely and effectively conducted.

Note: Maneuvers and procedures that cannot be safely accomplished in an aircraft shall be trained and examed on a CAAV approved and certified flight training device such as: windshear avoidance and recovery; response to GPWS alerts and warnings and the avoidance of Controlled Flight Into Terrain (CFIT); response to TCAS/ACAS alerts; a failed or inoperative engine (Refer to FOM Part A – 8.3.1.14).

1.2.2 Tolerances Limits for the number of times of manoeuvres in each section may be

repeated that be considered acceptable are 03 times. Pilots are required to fly within the following flight test tolerances to be

judged proficient subject to any deviations due to turbulent conditions: (a) Normal Flight

Heading +/- 5 degrees of nominated heading

Indicated airspeed +/- 5 kt of required speed

Height generally +/- 100 FT; At minimum altitude +50 FT, - 0 FT

(b) Asymmetric Flight

Heading +/- 10 degrees from datum heading, initially, then +/- 5 degrees

Indicated airspeed +10 kt/-5 kt of required speed

Height generally +/- 100 FT; at minimum altitude +50 FT, - 0 FT

1.2/P3




(c) Stabilised on Approach (Minimum altitude)

IMC 1,000 FT (AGL)

VMC 500 FT (AGL)

(d) Navigation Aids

NDB +/- 5 degrees of nominated track. Procedure not to be commenced unless established within this tolerance.

VOR +/- ½ scale deflection. Procedure not to be commenced unless established within this tolerance.

ILS +/- ½ scale deflection (or equivalent on expanded scale) and able to land from minimum altitude without undue manoeuvring.

1.2.3 Training and/or Checking Failure to Reach Required Standard

1.2.3.1 Ground School

Pilots, cabin crew and dispatchers that do not attain the required pass mark on their first attempt at any ground school examination will be allowed up to a maximum of two (2) re-sits.

All theory training results for cabin crew shall be validated for maximum of 06 months.

1.2.3.2 Simulator Training

The following applies if a pilot does not attain the required standard during simulator type rating training:

(a) If the pilot fails the final proficiency check, the instructor is permitted to extend the training for a maximum of three (3) simulator sessions to be followed by a second and final proficiency check conducted by another examiner.

(b) If on the completion of the last regular training session prior to the proficiency check the pilot is assessed as being below standard, the instructor is permitted to extend the training for a maximum of three (3) simulator sessions to be followed by a final proficiency check.

Refer flow diagram below.

1.2/P4




Last regulartraining session

Ready forproficiency

check?

Conductproficiency check

PASSED?Maximum 3

sessions additionaltraining

Second proficiencycheck by another

examiner w ithin 14days

YESNO

NO

PASSED? Continue w ithtraining

YES

YES

FAILED

NO

- Return to previous type- Records to personal f ile (Retain for 5 years)

Maximum 3sessions additional

training

Conductproficiency check

PASSED?YES

FAILED

NO

1.2/P5




1.2.3.3 Aircraft Base Training

In the case where a pilot does not attain the required standard in accordance with the minimum number of circuits and landings applicable for the aircraft type, the TRE has the authority to extend the base training up to a maximum number of circuits and landings equivalent to double the number stipulated in the type rating program.

If the pilot has not attained the required standard following this additional training the continuation of the type rating training shall be determined by the Chief Pilot.

1.2.3.4 Line Flight Training (IOE/UOE)

In the case where a pilot does not attain the required standard in accordance with the minimum hours or legs applicable for the aircraft type the TRE or TRI has the authority to extend line flight training hours or legs that’s not over the maximum as required for each aircraft type.

In the case where a pilot does not attain the required standard during a line training, additional 20 hours or 10 sectors, whichever is the higher, of line training are to be scheduled followed by another line check.

If the pilot has not attained the required standard following this additional training, the continuation of the training shall be determined by the Chief Pilot.

1.2.3.5 Recurrent Training, Proficiency Check or Line Check

In the case where a pilot does not attain the required standard in simulator recurrent training or simulator proficiency check, an additional simulator session is to be scheduled followed by a second proficiency check.

If the pilot fails to attain the required standard following the above checks the Chief Pilot, Training Manager and applicable Fleet Manager to determine the future situation for the concerned pilot.

Refer flow diagram below.

1.2/P6




No

Type of check: - Recurrent training - Proficiency check - Line check

PASSED?

Schedule one additional training session or check

Conduct simulator proficiency check

or line check

Release to service (in previous position)

Chief Pilot and applicabe Fleet Manager has responsibility to determine future situation for

pilot concerned

PASS?

Yes

No

Yes

1.2/P7




1.2.3.6 Command Training

The following policy applies to pilots that fail to attain the required standards during their command training:

(a) A candidate who is considered to be unsuitable for further training following command assessment will not be re-assessed until a minimum of a further 6 months has elapsed from the last command assessment.

(b) A candidate who fails to maintain the required standard in any part of his/her simulator or upgrade operational experience (UOE) training will not be considered for another command course until a minimum period of 12 months has elapsed following the decision to terminate his/her training.

(c) A candidate who demonstrates satisfactory progress during his/her simulator and/or line training but fails either a simulator check or final line check may be scheduled for another check following a short period of additional training. A second failure would result in a 12 months moratorium on further command training.

(d) A candidate who fails a second command course will not be reconsidered for command for three years from the date of the second failure and only then if there is a considerable improvement in his/her performance such that another command assessment is warranted. No further consideration will be made after the third attempt that results in a failure of command training.

1.2.3.7 In-flight training for cabin crew

The additional in-flight training referred to Training Guidance Manual – Cabin Crew Division.

1.2.3.8 Upgrade training for purser/chief-purser

A candidate who fails to maintain the required standard in upgrade training for purser/chief-purser course will not be re-attended until a minimum of a further 06 months has elapsed from the last course.

1.3/P1



RECURRENT TRAINING, CHECKING AND PERIODS OF VALIDITY Rev 10

15 Aug 11

1.3 RECURRENT TRAINING, CHECKING AND PERIODS OF VALIDITY

1.3.1 Pilot

Recurrent training, checking and periods of validity are as follows:

(a) Operator Proficiency Check/Licence Proficiency Check

(i) The period of validity of an operator proficiency check shall be 6 calendar months in addition to the remainder of the month of issuance. If issued within the final 3 calendar months of validity of a previous operator proficiency check, the period of validity shall extend from the date of issuance until 6 calendar months from the expiry date of that previous operator proficiency check.

(ii) The period of validity of a licence proficiency check shall be 12 calendar months in addition to the remainder of the month of issuance. If issued within the final 3 calendar months of validity of a previous licence proficiency check, the period of validity shall extend from the date of issuance until 12 calendar months from the expiry date of that previous licence proficiency check.

(b) Line Check

The period of validity of a line check shall be 12 calendar months in addition to the remainder of the month of issuance. If issued within the final 3 calendar months of validity of a previous line check, the period of validity shall extend from the date of issuance until 12 calendar months from the expiry date of that previous line check.

(c) Emergency and Safety Equipment Training and Check

The period of validity of an emergency and safety equipment check shall be 12 calendar months in addition to the remainder of the month of issuance. If issued within the final 3 calendar months of validity of a previous emergency and safety equipment check, the period of validity shall extend from the date of issuance until 12 calendar months from the expiry date of that previous emergency and safety equipment check.

(d) Dangerous Goods Training and Check

Dangerous goods training shall take place at intervals not exceeding 12 months.

(e) Crew Resource Management (CRM) and Security Training

Crew resource training shall take place once every 12 months as part of the recurrent training program, Crew members should complete the major elements of the full length CRM program over a four-year-period.

Flight crew members shall complete security training course once every year.

1.3/P2




15 Aug 11

(f) Ground and Refresher Training

Each flight crew member must undertake ground and refresher training every 12 calendar months.

(g) Pilot Qualification to Operate in either Pilot’s Seat Check

A commander whose duties also require him to operate in the right hand seat and carry out the duties of a co-pilot or commanders required to conduct training or examine duties from the right hand seat shall complete the following additional training and checking concurrent with the proficiency check in SIM:

(i) An engine failure on takeoff;

(ii) An engine inoperative in cruise and approach;

(iii) An engine inoperative landing.

(h) Instrument Rating Check

The Instrument Rating is valid for one year and is normally renewed coincident with the license proficiency check (date-to-date).

(i) LHS training for First Officers (ref. 2.12.2 p.1)

(k) Special flight operations: RVSM, CAT II/III, ETOPS, adverse weather, aircraft upset recovery.

1.3/P3




15 Aug 11

1.3.2 Cabin Crew Recurrent training, checking and periods of validity are as follows: (a) Ground and Refresher Training of Emergency and Safety

Equipment and Check The period of validity of an emergency and safety equipment check

shall be 12 calendar months in addition to the remainder of the month of issuance. If issued within the final 3 calendar months of validity of a previous emergency and safety equipment check, the period of validity shall extend from the date of issuance until 12 calendar months from the expiry date of that previous emergency and safety equipment check.

(b) Dangerous Goods Training and Check Dangerous goods training shall take place at intervals not

exceeding 12 months. (c) Crew Resource Management (CRM) Training Crew resource training shall take place once every 12 months as

part of the recurrent training program Crew members should complete the major elements of the full length CRM program over a four-year-period.

(d) Service Training Cabin service training shall take place once every 24 months. (e) Security Training

Security training course for cabin crew shall take place once every year.

1.3.3 Flight Operations Officers Recurrent training, checking and periods of validity are as follows: (a) Recurrent Training and Check Each flight operations officer must undertake recurrent training and

check every 12 calendar months. The period of validity of recurrent training shall be 12 calendar

months in addition to the remainder of the month of issuance. If issued within the final 3 calendar months of validity of a previous check, the period of validity shall extend from the date of issuance until 12 calendar months from the expiry date of that previous check.

(b) Dispatcher Resource Management (DRM) Training Dispatcher resource management training shall take place once

every 12 months. Dispatchers should complete the major elements of the full length DRM program over a four-year-period.

1.3/P4




15 Aug 11

(c) Flight Deck Observation Flight Each flight operations officer shall undertake a flight deck

observation flight on the Company network once every 12 months. Note: - Recurrent flight safety and emergency procedures, security

training shall accomplish between flight crew and cabin crew. - CRM training shall accomplish between flight crew and cabin crew;

flight crew and dispatchers/ flight officers.

1.4/P1



UPGRADE TO A HIGHER QUALIFICATION Rev 10 15 Aug 11

1.4 UPGRADE TO A HIGHER QUALIFICATION

1.4.1 General

To be eligible for upgrade to higher qualifications personnel must have a good employment record, demonstrated their capabilities through good and consistent check and training reports and have the required minimum experience (at least above standard level for pilots).

A list of employees eligible for upgrading will be published and regularly updated as necessary.

In the event that an employee’s name does not appear on the above list and the person concerned feels that he/she does have the required experience and employment record to be considered for upgrade to a higher qualification he/she can submit an application to his/her immediate manager for their consideration.

The selection process for upgrading positions follows Operation Documents of Flight Crew Division, Cabin Crew Division and Flight Operations Department.

1.4.2 Promotion Line – Pilot

The following promotion line diagram applies to pilots.

TR = Type Rating Training

UT = Upgrade Training

1.4/P2




TR

TR

TR

TR

TR

B777/787 Captain

A330/A350 Captain

ATR72, F70 Captain

ATR72, F70 First officer

A380 First officer

A330/A350 First officer

A320/1 First officer

A320/1 Captain

Initial training

A380 Captain

B777/B787 First officer

TR

TR

TR

TR

TR

TR

TR

UTUT

TR

TR

TR

TR

TR

TR

TR

B777/A330 Release Crew

UT

TR

1.4/P3




1.4.3 Promotion line – Cabin Crew

The following promotion line diagram illustrates the normal promotion line applicable to cabin crew.

Promotion line to chief-purser

Promotion line to purser only

Initial Training

Chief-purser

Purser

C class Cabin Crew

Cabin Crew Member

1.4/P4




1.4.4 Promotion Line – Flight Operations Officers

The following promotion line diagram illustrates the normal promotion line applicable to flight operations officers.

Duty Manager

Supervisor

Operations Staff

Operations Engineering

Flight Dispatch

Trainee

1.5/P1



TRAINING FOR REQUALIFICATION Rev 10 15 Aug 11

1.5 TRAINING FOR REQUALIFICATION

The pilot-trainee fails to attain the required standard following the proficiency check(s) or final check(s) in conversion/ upgrade training course, or an operational pilot for any reason cannot maintain proficiency and competency of his/her approved position, in case he/she revert to their previous type or status of downgrade position, the refresher training concerning the requalification on this type prior or concerning flight operations with new position shall be carried out.

Carrying out intergrated course or modular course shall be decided by Director of Flight Crew Division for the unsuccessful upgrade to higher qualification position.

Note: All flight crews are forbidden to return the previous type without receiving adequate training and examination (including STD for training and check).

1.6/P1



TRAINING RECORDS AND REPORTS Rev 10 15 Aug 11

1.6 TRAINING RECORDS AND REPORTS

1.6.1 General

The Training Department as the Post Holder is responsible for supervising and managing the training records of pilots, cabin crews, flight dispatchers and flight operation officers and is responsible for the submission of required documentation to the CAAV. Reports of the training plan of carrying out recurrent/ refresher training shall be periodically (every 03 months), of carrying out other trainings shall be periodically (every 06 months/ every year) sent to Training Department by Flight Crew Division, Flight Training Centre, Cabin Crew Division and Operations Control Center. Training Department shall summarize all the reports to submit to the Board of Management and to CAAV (if required).

Flight Crew Division has the responsibility to keep the records of pilots for VAR training and any other special training.

Flight Training Centre has the responsibility to keep the records of all pilots, cabin crew and flight operations officers training undertaken in the Flight Training Centre.

Cabin Crew Division has the responsibility to keep the records of cabin crews for practical training and any other special training.

Operations Control Center has the responsibility to keep all training records for dispatchers/flight operations officers.

Note: Successful and unsuccessful training results have to be kept in the Training records in order to assess results of pilots, cabin crews and FOOs/FODs evaluations.

Report forms refer to “Training Record for Pilot” of FCD.

1.6.2 Retention of Records

1.6.2.1 Pilots

Form of Training/Checking Duration Location

Licence (New or renewed) 5 years Flight Crew Division Conversion training and checking

5 years Flight Crew Division/ Flight Training Centre

Command and upgrade training, and checking

5 years Flight Crew Division

1.6/P2



TRAINING RECORDS AND REPORTS Rev 10 15 Aug 11

Recurrent training and proficiency checking


Operational training and checking at different positions


Type rating and training for special operations such as ETOPS or CAT II/III


SEP, dangerous goods, CRM training


1.6.2.2 Cabin Crew

Form of Training/Checking Duration Location

CMCs, ID cards 2 years Cabin Crew Division

Initial training, conversion training and specific training and checking

3 years Cabin Crew Division/ Flight Training Centre

Recurrent training, refresher training and checking


SEP, dangerous goods, CRM


1.6.2.3 Flight Operations Officers/ Flight Dispatchers

Form of Training/Checking

Duration Location

F.O.O/F.O.D Licence During period of employment

Operations Control Center/ Flight Crew Division/ Cabin Crew Division

Initial training and Specific training and checking

During period of employment

Operations Control Center/ Flight Crew Division/ Cabin Crew Division/ Flight Training Centre

Recurrent training and checking, OJT training qualification

3 years Operations Control Center/ Flight Crew Division/ Cabin Crew Division/ Flight Training Centre

CRM/DRM training 3 years Operations Control Center/ Flight Training Centre

Observation flights record 3 years Operations Control Center/ Flight Crew Division

TRAINING

PART D - OM

CHƯƠNG 2

ĐỀ CƯƠNG HUẤN LUYỆN VÀ KIỂM TRA CHO PHI CÔNG PILOT TRAINING AND CHECKING SYLLABI

TOC/P1


PILOT TRAINING AND CHECKING SYLLABI


2.1 CADET PILOT TRAINING 2.1/P1 2.1.1 Requirements 2.1/P1

2.1.2 Training Course 2.1/P1

2.2 AB INITIO PILOT TRAINING 2.2/P1 2.2.1 General 2.2/P1

2.2.2 Syllabus 2.2/P1

2.2.3 Approval qualification by the Authority 2.2/P2

2.2.4 MCC Training 2.2/P2

2.3 BRIDGING COURSE TRAINING 2.3/P1 2.3.1 General 2.3/P1

2.3.2 Training 2.3/P1

2.4 INITIAL, CONVERSION AND UPGRADE TRAINING 2.4/P1 2.4.1 Initial Training 2.4/P1

2.4.2 Ground School Training 2.4/P3

2.4.3 Simulator Training 2.4/P4

2.4.4 Base Training 2.4/P4

2.4.5 Line Training and Post Check Observation 2.4/P5

2.4.6 First Officer Conversion Training 2.4/P5

2.4.7 Captain Conversion Training 2.4/P7

2.4.8 Command Upgrade Training 2.4/P9

2.4.9 CCQ course 2.4/P10

2.4.10 ZFT Training 2.4/P11

2.4.11 Jet Familiarization Training 2.4/P11

2.4.12 B-777/A330 Release Crew Training 2.4/P12

2.5 COMMAND COURSE TRAINING 2.5/P1 2.6 INSTRUCTOR AND EXAMINER TRAINING 2.6/P1 2.6.1 General 2.6/P1

2.6.2 Synthetic Flight Instructor (SFI) Training 2.6/P3

2.6.3 Type Rating Instructor (TRI) Training 2.6/P4

2.6.4 Synthetic Flight Examiner/Type Rating Examiner (SFE/TRE) Training

2.6/P6

TOC/P2





2.6.6 Line Training Captain 2.6/P7

2.6.7 Cross Instructor Qualification (CIQ) training 2.6/P8


2.6.9 Line Check 2.6/P8

2.7 RECURRENT TRAINING AND CHECKING 2.7/P1 2.7.1 Recurrent training 2.7/P1

2.7.2 Recurrent checking 2.7/P2

2.8 REFRESHER TRAINING 2.8/P1

2.8.1 Refresher training for operational pilots 2.8/P1

2.8.2 Refresher training for pilot-trainee before IOE 2.8/P2

2.8.3 Refresher training for pilot-trainee during IOE 2.8/P2

2.8.4 Refresher training for SFI/SFE/TRI/TRE/LCC/LTC 2.8/P3

2.9 DIFFERENCES AND FAMILIARISATION TRAINING 2.9/P1 2.9.1 Differences Training 2.9/P1

2.9.2 Familiarisation Training 2.9/P1

2.9.3 Qualification Process 2.9/P1

2.10 ROUTE COMPETENCE TRAINING 2.10/P1 2.10.1 General 2.10/P1

2.10.2 Training 2.10/P1

2.10.3 Airport Qualification 2.10/P2

2.11 AOC CHANGING PILOT TRAINING 2.11/P1 2.11.1 General 2.11/P1

2.11.2 Requirements 2.11/P1

2.11.3 Training 2.11/P1

2.12 PILOT QUALIFICATION TO OPERATE IN EITHER PILOT’S SEAT

2.12/P1

2.12.1 In-flight relief crew training 2.12/P1

2.12.2 Training of Commander operating in either pilot’s seat 2.12/P2

2.1/P1



CADET PILOT TRAINING Rev 10 15 Aug 11

2.1 CADET PILOT TRAINING

2.1.1 Requirements

The minimum requirements for cadet pilots are as follows:

(a) Age: 18 years old

(b) Education Standard: High school

Note: For cadets who have being studied in the last high school year: the selection results will be kept (01 year) until high school graduation.

(c) English: 400 points TOEIC

Note: The cadets who have met all the requirements except English from 250 up to 400 points TOEIC must pass an English course (self-supporting) in FTC until reaching 400 points TOEIC.

(d) Height:

Male: from 1m65

Female: from 1m60

(e) Weight:

Meet the requirements of the Selection Committee.

(f) Health

Meet the requirements for civil pilots health standards of the CAAV.

2.1.2 Training Course

Part 1: General subjects Remark

1 Topic on Military Training and Politics

2 Introduction to Company’s policies, State Regulations and History of Vietnam Airlines

3 Basic communication and behaviours

4 Mathematics - Physics

Part 2: Specified Training

5 Aviation English

6 Radiotelephony

7 Aircraft structure and systems

8 Aerodynamics

9 Navigation

10 Meteorology

11 Weight and Balance

12 Fitness / Self defence

13 Outside hours

2.1/P2



CADET PILOT TRAINING Rev 10 15 Aug 11

Note: Training duration for the above program depends on the entry level of the cadets. A program with the detailed time duration shall be approved by Vice President Operations at Flight Training Center’s request.

2.2/P1



AB INITIO PILOT TRAINING Rev 10 15 Aug 11

2.2 AB INITIO PILOT TRAINING

2.2.1 General

Ab initio pilot training shall be conducted by a CAAV approved Flight Training Organisation (FTO).

To be considered for ab initio pilot training cadet pilots must be 18 years of age or older and meet the minimum standards required by the FTO (including English language proficiency).

2.2.2 Syllabus

2.2.2.1 Theory Training

A minimum of 750 hours including training for PPL, CPL with IR, ATPL frozen and MCC (including introduction on GPWS, TCAS, RVSM, etc).

2.2.2.2 Simulator Training

From 60 to 80 hours of simulator training (FNPT 1 and FNPT 2) for VFR, IFR and MCC training, including at least one LOFT sector.

2.2.2.3 Practical Flight Training

A minimum of 200 hours flight training of which a minimum of 40 hours must be conducted in a multi-engine aircraft in accordance with the following:

(a) Private Pilot Licence (PPL)

A total of 45 hours basic flight training includes:

(i) 35 hours dual instruction comprised of:

• 25 hours VFR day;

• 10 hours night; and

• at least one dual cross country flight of a minimum distance of 270 km (150 NM) with one away from base landing.

(ii) 10 hours solo comprised of:

• at least one solo cross country flight of a minimum distance of 270 km (150 NM) with two away from base landings.

2.2/P2



AB INITIO PILOT TRAINING Rev 10 15 Aug 11

(b) Commercial Pilot Licence (CPL)

A total of an additional 155 hours flight training includes:

(i) 100 hours pilot-in-command (50 hours VFR and 50 hours IFR) including 50 hours dual instruction with at least two cross country flights of a minimum distance of 540 km (300 NM);

(ii) 5 hours of aerobatic flight;

(iii) 40 hours on multi-engine aircraft;

(iv) 10 hours of night flight with at least 5 hours dual instruction including one hour night navigation flight, 5 solo take-offs and 5 full-stop landings.

2.2.3 Approval qualification by the Authority

a) ATPL theory can be carried out in ATPL (A) integrated course or be separately completed ATPL theoretical course in a Flight Training Center approved by CAAV.

b) In the case the ATPL theoretical course has been carried out separately, ab initio pilot training can be completed at CPL, IR, MCC with the required 500 hours of theoretical training.

c) If ab initio pilot training program is not compliant with the syllabi in 2.2.2.3, it shall be approved by the CAAV before application for training.

d) After completion the ab initio training course, cadets must pass the applicable aviation authority examinations for certificates or licences for PPL, CPL, IR and ATPL “frozen”.

2.2.4 MCC Training: conducted by FTC

2.2.4.1 Course duration: 02 weeks

2.2.4.2 Training Program

- 25 hours of theoretical knowledge instruction;

- 20 hours of simulator training.

2.2.4.3 Course Objectives

- Team work;

- Task sharing;

- Communications;

- Use of check lists;

- Cross checks and call outs.

2.3/P1



BRIDGING COURSE TRAINING Rev 10 15 Aug 11

2.3 BRIDGING COURSE TRAINING

2.3.1 General

Bridging course training is applicable to pilots that have served in the Vietnam military or for those who have not been civil aviation pilots before.

2.3.2 Training

Bridging course training shall include the followings:

(a) Training documentation and syllabus approved by the CAAV;

(b) ICAO and CAAV Air Law examination;

(c) Instrument rating course in accordance with VAR;

(d) CAAV Radio Telephony Certificate;

(e) Intensive English training.

2.4/P1



INITIAL, CONVERSION AND UPGRADE TRAINING Rev 10

15 Aug 11

2.4 INITIAL, CONVERSION AND UPGRADE TRAINING

Initial, Conversion training is conducted by the Flight Training Centre for theory and simulator training. Base flight training, line training and upgrade training shall be conducted by Flight Crew Division.

Before starting line training, flight crew members have to successfully complete an Operator Proficiency evaluation administered by a TRE and demonstrate the skill and knowledge level adequate for operating the aircraft at or above the standards stipulated in the training syllabus.

Entry requirement for English language: Level 4 or higher (ICAO requirement).

2.4.1 Initial Training

Applied for 1st time pilot conversion training.

2.4.1.1 Initial Ground Training

(a) Initial Operator-Specific Procedures Indoctrination

Crew members must complete an initial operator-specific procedures indoctrination curriculum approved by the CAAV, which shall include a complete review of operations manual procedures pertinent to the crew member’s duties.

(b) Initial Dangerous Goods Training

Crew members must complete an appropriate initial dangerous goods curriculum approved by the CAAV.

(c) Initial Security Training

Crew members must complete an initial security curriculum approved by the CAAV.

This curriculum will instruct the crew members on the most appropriate manner to behave to minimize the consequences of acts of unlawful interference.

It shall familiarize these employees with preventive measures and techniques which will assist them in the prevention of acts of sabotage or other unlawful forms of interference.

(d) Initial Crew Resource Management Training

Crew members must complete an initial CRM curriculum, including human performance and threat and error management, approved by the CAAV.

(e) Initial Emergency Equipment Drills

Crew members must complete an appropriate initial emergency equipment curriculum and drill for the crew member position approved by the CAAV for the emergency equipment available on the aircraft to be operated.

(f) Initial Aircraft Ground Training

Crew members must complete an initial ground training approved by the CAAV for the aircraft type.

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15 Aug 11

Initial aircraft ground training for flight crew members shall include the pertinent portions of the operations manuals relating to aircraft-specific performance, mass and balance, operational policies, systems, limitations, normal, abnormal and emergency procedures on the aircraft type to be used.

Note: The AOC holder may have separate initial aircraft ground training curricula of various lengths and subject emphasis which recognise the experience levels of flight crew members approved by the CAAV.

2.4.1.2 Flight Training

(a) Initial Aircraft Flight Training

Crew members must complete an initial flight training approved by the CAAV for the aircraft type.

Initial flight training shall focus on the manoeuvring and safe operations on the aircraft in accordance with the AOC holder’s normal, abnormal and emergency procedures including use of the installed equipment such as auto-pilot and data management devices.

(b) Initial Specialized Operations Training

Crew members must complete an appropriate initial specialized operations training curriculum approved by the CAAV.

Specialized operations for which initial training curricula shall be developed include:

- Low minimum operations, including low visibility takeoffs and Category II and III operations;

- Extended range operations (ETOPS);

- Specialized navigation;

- PIC right seat qualification; and

- F/O left seat qualification.

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15 Aug 11

2.4.2 Ground School Training

Ground school classes on aircraft systems training for all conversion courses will be conducted utilising manufacturer, provide training information through the use of VACBI, CBT or other suitable programs.

Aside from aircraft systems training, the ground course also includes:

(a) Basic Company familiarisation training:

- Duties and responsibilities (FOM/ SOP),

- State regulations (CAAV, VAR, etc.),

- Authorized operations (AOC),

- Relevant sections of OM;

(b) Aircraft systems and limitations/ Aircraft upset recovery procedures;

(c) Aircraft performance:

- Weight/mass and balance calculations,

- Take-off, climb, cruise, approach and landing performance,

- Obstacle clearance,

- Fuel planning, diversion planning,

- Effect of inoperative or missing components (MEL/CDL),

- Engine-out driftdown;

(d) Adverse weather: anti-icing/de-icing policies and procedures, contaminated runway operations, thunderstorm avoidance, hot and cold weather operations, operations near volcanic ash;

(e) Windshear avoidance and recovery; (f) Specialized training: Low Visibility Operations, Long Range

Navigation (including MNPS, AMU as applicable), RVSM, FANS, PBN, ETOPS (if applicable), command training (if applicable), Operations Requirements/ Specifications (if applicable);

(g) Emergency and Safety Equipment/ Procedures;

(h) Crew Resource Management (CRM) training;

(i) Dangerous goods training (DGR);

(j) Aviation security procedures training;

(k) Examination/ Certification (as required).

Note: Detailed training program refers to FCTM of FTC.

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15 Aug 11

2.4.3 Simulator Training

Simulator Training Course includes:

(a) Normal and abnormal Procedures/ Manoeuvres;

(b) Crew Resource Management (CRM) Training;

(c) LOFT/LOS;

(d) Adverse Weather Operations: anti-icing/de-icing policies and procedures, contaminated runway operations, thunderstorm avoidance, cold weather operations, operations near volcanic ash;

(e) Windshear avoidance and recovery;

(f) GPWS/ EGPWS (CFIT) Escape Manoeuvres;

(g) Abnormal Attitude Recovery;

(h) Specialized Training: Low Visibility Operations, TCAS Escape Manoeuvre, Special Airport Qualification, RVSM and RNP Training, Seat-specific Qualification (if applicable);

(i) EFB application (if applicable);

(j) Examination/ Certification (as required).

2.4.3.1 STD/FTD Training

STD/FTD training is 03 hours per session on the ATR-72, 3.5 hours per session on the F-70, 04 hours per session on the A-320/1, A-330 and B-777; divided into 02 halves: 1st half for PF duties and 2nd half for PNF duties.

2.4.3.2 Full Flight Simulator (FFS)

FFS training is 04 hours per session (3,5 hours per session for F-70), divided into 2 halves: 1st half for PF duties and 2nd half for PNF duties and includes at least one LOFT/LOS sector with 2 hours.

2.4.4 Base Training

Base Training shall be conducted by a TRI or TRE.

Base Training is applied for conversion training of ab initio pilots.

The minimum number of takeoffs, circuits and landings are included in the following tables.

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15 Aug 11

2.4.5 Line Training and Post Check Observation

After successfully completing a proficiency examination and demonstrating the skill and knowledge level adequate standards, pilot-trainee shall be taken Line Flying under a supervisior approved by AOC that includes:

- approaches authorised by CAAV; - ceiling and visibility requirements for take-off, approach and landing; - allowance for inoperative ground components; - wind limitations (crosswind, headwind and tailwind); - Route Competency and Airport Qualification including Special Airport

Qualification (follows items 2.9.2 and 2.9.3).

Online Training for the Co-pilot shall include a number of PF/PNF duties in order to ensure proficiency developed in both roles.

2.4.5.1 Final check

A final check shall be conducted by a TRE (after at least minimum required line training hours satisfied) in order to complete line qualification in accordance with standards in the item 1.2.1.b.iii with adequate knowledge of the areas, route segments and airports in use.

2.4.5.2 Safety Pilot and Observation Flights Requirements

(a) For conversion training: in the first 05 sectors (IOE), there should have been on the flight deck the presence of a fully qualified safety pilot and precision approach procedures must be used (not applied for CCQ training).

(b) For upgrade training: after full release, the first 05 sectors should be operated under observation by a TRI/TRE.

2.4.6 First Officer Conversion Training:

2.4.6.1 ATR – 72 (a) Valid RT, CPL/IR/MCC, ATPL “Frozen”; (b) Minimum experience, 200 hours

Simulator Sessions

FBS/ FBSV FFS

Base Training Landings

Line Training (IOE) Hours

08 08 Zero Flight

Time (2h) and min 06 landings

100 min - 200 max

2.4.6.2 Fokker - 70 (a) Valid RT, CPL/IR/MCC, ATPL “Frozen”; (b) Minimum experience, 200 hours

Simulator Sessions

FBS/AMS FFS



5 10 Zero Flight Time (2 hrs) and min 06

landings

100 min - 200 max

2.4/P6




15 Aug 11

2.4.6.3 A320/1 (a) Valid RT, CPL/IR/MCC, ATPL “Frozen”; (b) Minimum experience, 500 hours including 250 hours multi-engine; (c) Minimum experience for pilots directly from ab initio training course: (i) Demonstrate a high standard of knowledge and a good

personal performance record throughout ab initio training course;

(ii) Pass the neutral assessment by the Instructors’ Committee; (iv) Pass the jet familiarisation course; (v) Minimum flight experience may be reduced to 200 hours. Notice: When ab nitio trainees meet the above experience, the pilots selection directly from such trainees also depends on the actual needs of VNA pilot force.

(d) For A320/1 F/O from ab initio training:

Simulator Sessions FBS FFS



5 11 Zero Flight Time (2h) and min 06 landings

100 min - 200 max

(e) For A320/1 F/O from ATR72 F/O or F70 F/O:

Simulator Sessions FBS FFS Base Training


5 11 Zero Flight Time 100 min - 200 max

2.4.6.4 A – 330/ A-350

(a) Valid RT, CPL/IR/MCC, ATPL “Frozen”;

(b) Minimum experience, 1,000 hours including 500 hours multi-engine.

Simulator Sessions

FBS FFS

Base Training Line Training (IOE) Sectors


2.4.6.5 B - 777/ B -787

(a) Valid RT, CPL/IR/MCC, ATPL “Frozen”;

(b) Minimum experience 1,500 hours including 1,000 hours multi-engine.

Simulator Sessions

FBS FFS


5 11 Zero Flight Time 25 min – 40 max

2.4/P7




15 Aug 11

2.4.7 Captain Conversion Training

2.4.7.1 ATR-72 capt to A320/1 capt:

(a) Minimum experience, 3,000 hours including 1,000 hours as captain;

(b) Pass an evaluation check and an interview of the Instructrors’ Committee.

Simulator Sessions

FBS FFS

Base Training Line Training (IOE) Hours


2.4.7.2 F–70 capt to A320/1 capt:



Simulator Sessions

FBS FFS



2.4.7.3 A320/1 capt to A–330/A-350 capt:



Simulator Sessions

FBS FFS



Note: If CCQ applied refer item 2.5.9.1.

2.4/P8




15 Aug 11

2.4.7.4 A320/1 capt to B-777/B-787 capt:



Simulator Sessions

FBS FFS



2.4.7.5 A–330/A-350 capt to B-777/B-787 capt:



Simulator Sessions

FBS FFS


5 11 Zero Flight Time 25 in - 40 max

2.4.7.6 B-777 First Officer to A-320/1 Captain:

(a) Not less than 21 years of age;

(b) Valid ATPL;

(c) Minimum experience 3,000 hours including 1,000 hours as on B-777;

(d) Have not broken flight safety procedures within the latest 24 months;

(e) Result of recurrent checking in recent two times must be at least standard level. Pass the selection assessment of FCD (Refer Operating and Procedures Manual of FCD);

(f) English: level 4 (ICAO);

(g) Training:

- Command course: 04 days;

- 02 evaluation sessions on SIM;

- Complete a full course of A320/1 conversion;

Simulator Sessions

FBS FFS

Base Training Line Training (IOE) Hours / Sectors

5 11 Zero Flight Time 100 h or 40 sectors min – 200 h max

2.4/P9




15 Aug 11

2.4.8 Command Upgrade Training

2.4.8.1 Upgrade to ATR–72 Captain


(b) Valid ATPL;

(c) Minimum experience, 2,000 hours including 500 hours on type without previous captain experience or 200 hours on type with previous captain experience;


(e) Result of recurrent checking in recent two times must be at least standard level. Pass the selection assessment of FCD (Refer to Operating and Procedures Manual of FCD);


(g) Aircraft system and performance review course (2 days);

(h) Command course (4 days).

Simulator Sessions

FFS


6 Zero Flight Time 100 min - 200 max

Note: One SIM session is 04 hours for non-standard crew training.

2.4.8.2 Upgrade to F–70 Captain

(a) Not less than 21 years of age; (b) Valid ATPL; (c) Minimum experience, 2,000 hours including 500 hours on type

without previous captain experience or 200 hours on type with previous captain experience;


(e) Result of recurrent checking in recent two times must be at least standard level. Pass the selection assessment of FCD (Refer to Operating and Procedures Manual of FCD);

(f) English: level 4 (ICAO); (g) Aircraft system and performance review course (2 days); (h) Command course (4 days).

Simulator Sessions

FFS


6 Zero Flight Time 100 min – 200 max

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15 Aug 11

2.4.8.3 Upgrade to A320/1 Captain


(b) Valid ATPL;

(c) Minimum experience, 3,000 hours including 1,500 hours on type without previous captain experience or 500 hours on type with previous captain experience;


(e) Result of recurrent checking in recent two times must be at least standard level. Pass the selection assessment of FCD (Refer Operating and Procedures Manual of FCD);


(g) Aircraft system and performance review course (2 days);

(h) Command course (4 days).

Simulator Sessions

FFS



2.4.9 CCQ course

2.4.9.1 Conversion training from A-320/A-321 to A-330/A-350:


(b) Valid ATPL;

(c) Minimum experience, 1,000 hours on A-320/A-321;


(e) English: level 4 (ICAO);

(f) Pass an evaluation check and an interview of the Instructrors’ Committee;

(g) Ground course: 03 days (CBT + FMGS).

Simulator Sessions

FFS



2.4/P11




15 Aug 11

2.4.9.2 Upgrade training from A-330 F/O to A-320/A-321 captain:


(b) Valid ATPL;

(c) Minimum experience, 3,000 hours including 1,500 hours on Airbus aircraft;


(e) English: level 4 (ICAO);

(f) Pass an evaluation check and an interview of the Instructrors’ Committee;

(g) Ground course: 03 days (CBT + FMGS)

Simulator Sessions

FFS

Base Training Line Training (IOE) Hours / Sectors

10 Zero Flight Time 100 h or 40 sectors min – 200 h max

(h) 01 operator proficiency check as commander in left seat (04 hours);

(i) ZFT and LVO training.

2.4.10 Zero Flight Time Training:

Zero Flight Time training may be applied for conversion or upgrade training course with pilot who have had at least one previous aircraft type rating. A pilot, undertaking a ZFTT, shall:

a) Use full flight simulator (FFS) for training and complete one training session instead of base flight training (details refer to Training Manual of FTC and FCTP of F.C.D).

Level C simulator can be used for pilots who have 1500 hours flight time or 250 route sectors;

Level D simulator can be used for pilots who have 500 hours flight time or 100 route sectors.

b) Be complied with VAR.

2.4.11 Jet Familiarization Training: conducted by FTC

2.4.11.1 Duration:

- 02 days for pilots who have operational experiences on propeller;

- 04 days for ab initio pilots who directly entry jet aircraft types.

2.4.11.2 Training Program:

- IFR: specific requirements for jet aircraft;

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15 Aug 11

- Engine/thrust control;

- High altitude performances;

- Modern aircraft systems;

- Jet aircraft handling.

(In normal and abnormal/emergency situations as Pilot Flying (PF) and Pilot Non-Flying (PNF).

2.4.12 B-777 Release Crew Training:

a) Candidates: B-777 Release Crew may be selected from ab initio training

pilots.

b) Privileges: After completion of B-777 conversion training course,

a pilot shall operate flights as PNF only with qualified captains from

20,000 feet and above.

c) B-777 Release Crew Conversion Training Program:

Complete 01 full B-777 conversion course, including:

- Ground Training: applied B-777 first officer conversion training course;

- Simulator Training: 05 FBS, 07 FFS, 01 ZFT;

- Base Training: not applied;

- IOE from 20,000 feet and above: min 25 legs – max 50 legs;

- Recurrent Training: shall be conducted once every 06 months (following

Vietnam Aviation Regulations). Once every 03 months pilots shall

complete simulator training as: Take-off and landing; Emergency

descent; One engine out drift down (Duration: 02 hours/ pilot).

d) Upgrade Training from B-777 Release Crew to B-777

First Officer:

- Requirements: minimum 1,500 hours experience on type. Results of

recurrent checking in recent two times must be at least at standard level

and pass the evaluation test on SIM.

- Ground Training: applied B-777 first officer training program (conducted

by FTC).

- Simulator Training: 05 FFS, 01 Check, 01 LVO and 01 ZFT;

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15 Aug 11

- Base Training: conducted in aircraft, minimum 06 landings;

- IOE: min 15 legs, max 25 legs.

(Contents refer to FCTP of FCD and FCTM of FTC).

2.5/P1



COMMAND COURSE TRAINING Rev 10 15 Aug 11

2.5 COMMAND COURSE TRAINING

The command course must include at least the followings:

(a) Training in a flight simulator (inc. LOFT/LOS) and/or flying training;

(b) An operator proficiency check operating as commander;

(c) Commander’s responsibilities;

(d) Line training in command under supervision;

(e) Completion of a commander a line check and route and aerodrome competence;

(f) Crew Resource Management (CRM) training.

PIC programs should attach special attention to:

Technical seat-specific aircraft training for the aircraft type;

Basic operator familiarisation training in subjects relevant to the PIC;

Human performance and CRM skill training relevant to command, the relationship with other crew members and the operation as a whole (e.g leadership, team building, conflict resolution…);

Training in the sections of the OM relevant to command, including:

- Authority and responsibilities of the PIC in operations for the operator;

- Adherence to the limitations of the AOC;

- Responsibilities relevant to the OFP and ATL;

- Responsibilities relevant to the reporting of accidents and incidents.

2.6/P1



INSTRUCTOR AND EXAMINER TRAINING Rev 10 15 Aug 11

2.6 INSTRUCTOR AND EXAMINER TRAINING

2.6.1 General

Instructors and Examiners shall be selected from captains of priority list with competency and experience in line operations.

Selected personnel must have adequate experience and be suitably trained for these positions.

Instructors and Examiners with results of recurrent checking in recent two continuous times at standard level shall be temporary given up their TRI/TRE’s functions unless in the next two times of recurrent checking at above standard level.

2.6.1.1 Initial Training Programme for Instructors, Examiners and Line Check Airmen includes:

(a) an instructor course, which includes:

(i) fundamentals of teaching and examination;

(ii) lessons on plan management, briefing and debriefing;

(iii) human performance issues;

(iv) company policies;

(v) procedures;

(vi) simulator serviceability;

(vii) training in simulator operation;

(viii) hazards associated with simulating system failures in flight.

(b) a formal observation programme that permits supervised practical instruction and observation of experienced instructors, who administer the course and syllabus lessons;

(c) a seat-specific (right or left, as applicable) qualification programme for Instructors, Examiners and Line Check Airmen and any other pilots designated by management, who perform duties from either seat;

(d) an approved jumpseat observation programme or equivalent, for non-line qualified instructors, to provide familiarity with current and type-related line operations.

2.6/P2




2.6.1.2 Practice Training:

Conversion Training

Content Initial TrainingTRI/TRE of the same Airbus/Boeing variants

TRI/TRE of different Airbus/Boeing variants

Familiarisation training with simulator equipments

Self study (on CD of SIM’s manufacturer)

Self study (on CD of SIM’s manufacturer)

Observer 03 SIM sessions 01 SIM session 02 SIM

sessions

Practice Training (inc. check)

06 FFS 02 FFS 03 FFS

FIF & ZFTT 01 FFS 01 FFS 01 FFS

Total (inc. check) 10 FFS 04 FFS 06 FFS

2.6.1.3 Recurrent Qualification Participation follows standardization functions:

(a) standardisation meetings as defined by VNA;

(b) training or examination sessions (simulator or aircraft) conducted while supervised by an individual approved by VNA;

(c) a CAAV approved minimum number of training events and/or examinations per year. Participation in a supplementary requalification/ recertification programme is required in the event that the minimum number of events are not completed;

(d) a seat-specific (right or left, as applicable) recurrent programme for Instructors, Examiners and Line Check Airmen who perform duties from either seat;

(e) a jumpseat observation programme, or equivalent, approved by CAAV, for non-line qualified instructors to provide familiarity with current and type-related line operations. (Minimum 03 sectors/ per year).

2.6/P3




2.6.2 Synthetic Flight Instructor (SFI) Training

2.6.2.1 Selection requirements

Synthetic flight instructors will be selected from the full release captain list and satisfied entry standards of FCD’s Selection Community.

2.6.2.2 Privileges

The privileges of the holder of a SFI authorisation are to carry out synthetic flight instruction on a flight simulator for type ratings, including the instruction required for multi-crew cooperation.

2.6.2.3 Requirements

An applicant for a SFI authorisation shall:

(a) hold or have held a professional pilots licence issued by the CAAV or by another authority acceptable to the CAAV;

(b) have completed the simulator content of the applicable type rating course;

(c) have at least 1,500 hours flying experience as pilot on multi-pilot aircraft with 1,000 hours on type;

(d) have completed a CAAV approved SFI course;

(e) have conducted on a complete type rating course at least one part related to the duties of a TRI on the applicable type of aircraft under the supervision of a TRE notified by the CAAV for this purpose;

(f) have completed within a period of 12 months a proficiency check as set out in VAR on a flight simulator of the applicable type; and

(g) have completed within a period of 12 months at least three route sectors as an observer on the flight deck of the applicable type.

2.6.2.4 Training

An SFI applicant must:

(a) satisfactorily complete a course in accordance with AMC FCL 1.365;

(b) conduct a complete type rating course with at least one part related to the duties of a TRI on the applicable type of aircraft under the supervision of a TRI/TRE notified by the CAAV for this purpose;

(c) complete under supervision of an approved SFI/SFE/TRI/TRE five (5) training sessions.

2.6/P4




2.6.2.5 Revalidation and Renewal

(a) For revalidation of a SFI authorisation the applicant shall within the last 12 months of the validity period of the authorisation:

(i) conduct one of the following parts of a complete type rating/refresher/recurrent training course:

• one simulator session of at least 3 hours; or

• one exercise of at least one hour comprising a minimum of two takeoffs and landings; or

(ii) receive refresher training as a TRI conducting simulated training acceptable to the CAAV.

b) If the authorisation has lapsed the applicant shall have:

(i) completed the simulator content of the applicable type rating course;

(ii) successfully completed an approved SFI course as agreed by the CAAV; and

(iii) conducted on a complete type rating course at least one part related to the duties of a SFI on the applicable type of aircraft under the supervision of a TRE notified by the CAAV for this purpose.

2.6.3 Type Rating Instructor (TRI) Training

2.6.3.1 Selection requirements

An applicant for a TRI will be selected from the full release captain or from

SFI/SFE and satisfied entry standards of FCD’s Selection Community.

2.6.3.2 Privileges

The privileges of the holder of a TRI rating are to instruct licence holders for the issue of a multi-pilot type rating, including the instruction required for multi-crew co-operation.


An applicant for the initial issue of a TRI rating shall have:

(a) Successfully completed an approved TRI course;

(b) Completed at least 1,500 hours flight time as a captain with 1,000 hours on type;

2.6/P5




(c) Completed within the 12 months preceding the application at least

30 route sectors, to include takeoffs and landings as pilot in command or co-pilot on the applicable aircraft type, or a similar type as agreed by the CAAV, of which not more than 15 sectors may be completed in a flight simulator; and

(d) Conducted on a complete type rating course at least one part related to the duties of a TRI on the applicable type of aircraft under the supervision of a TRE notified by the CAAV for this purpose.

2.6.3.4 Revalidation and Renewal

For revalidation of a TRI rating the applicant shall within the last 12 months preceding the expiry date of the rating:

(a) Conduct one of the following parts of a complete type rating/refresher/recurrent training course:

(i) One simulator session of at least 3 hours; or

(ii) One air exercise of at least one hour comprising a minimum of two takeoffs and landings; or

(iii) Receive refresher training as a TRI conducting simulated training acceptable to the CAAV.

(b) If the rating has lapsed the applicant shall have:

(i) Completed within the 12 months preceding the application at least 30 route sectors, to include takeoffs and landings as pilot in command or co-pilot on the applicable aircraft type, or a similar type as agreed by the CAAV, of which not more than 15 sectors may be completed in a flight simulator;

(ii) Successfully completed the relevant parts of an approved TRI course, agreed by the CAAV, taking into account the recent experience of the applicant; and

(iii) Conducted a complete type rating course or at least one part related to the duties of a TRE on the applicable type of aircraft under the supervision of a TRI notified by the CAAV for this purpose.

2.6/P6




2.6.3.5 Training

(a) A TRI applicant who has been a SFI/SFE must:

i. complete under supervision of an approved TRI/TRE two (02) simulator training sessions;

ii. complete one hour base training under the supervision of an approved TRE. Level D simulator may be used for this purpose.

(b) A TRI applicant selected from captain must complete the training program in item 2.7.2.2 before completion of the above program (a).

2.6.4 Synthetic Flight Examiner/Type Rating Examiner (SFE/TRE) Training

2.6.4.1 Privileges and requirements of an SFE

2.6.4.1.1 Privileges

The privileges of an SFE are to conduct type and instrument rating proficiency checks on multi-pilot aircraft in a flight simulator.

2.6.4.1.2 Requirements

An applicant for a SFE authorisation shall:

(a) Hold an ATPL;

(b) Have completed not less than 1,500 hours of flight time as a pilot of multi-pilot aircraft with 1,000 hours on type; and

(c) Is entitled to exercise the privileges of an SFI.

2.6.4.2 Privileges and requirements of a TRE

2.6.4.2.1 Privileges

The privileges of a TRE are to conduct:

(a) Skill tests for the issue of type ratings for multi-pilot aircraft;

(b) Proficiency checks for revalidation of multi-pilot type and instrument ratings;

(c) Skill tests for ATPL issue.

2.6.4.2.2 Requirements

A TRE must have completed not less than 2,000 hours experience as pilot-in-command, and holds or has held a TRI authorisation.

2.6.4.3. Requirements of SFE/TRE

An applicant for a SFE/TRE shall be selected from SFI/TRI who satisfied standards of the Civil Aviation Authority and appointed by Vietnam Airlines.

2.6.4.4 Training/ Approval Process of SFE/TRE

Follow requirements and regulations of the Civil Aviation Authority.

2.6/P7




2.6.5 Line Check Captain Training

Captains selected as Line Check Captains must undertake the following training program:

(a) Observe one line check flight;

(b) Conduct two (2) line check flights under the supervision of an approved TRI/TRE;

(c) Complete under supervision of an approved TRI/TRE one line check flight for final clearance to operate as a Line Check Captain.

2.6.6 Line Training Captain

2.6.6.1 Privileges

The privileges of a Line Training Captain are:

(a) to conduct line training for pilots in IOE period after the completion of base training and safety pilot flights, pilots in AOC’s changing training and Annual Line Check;

(b) to recommend the training results of the trainees and to propose the candidates for final check, but not allowed to conduct final check;

(c) to conduct line training for FANS, PBN, RVSM, ETOPS, route and airport familiazation.


A Line Training Captain must have:

(a) Completed not less than 1,500 hours or 02 years experience as a captain with 500 hours on type;

(b) Not broken flight safety procedures or discipline within 03 years;

(c) Been nominated by the Fleet Instructors Group, Instrutors Committee, Leaders of the Flight Division and been approved to the CEO of VNA.

2.6.6.3 Training

Captains selected as Line Training Captains must:

(a) undertake the Professional Skills for Instructors course;

(b) carry out one (1) session on SIM for Flight Instructor Familiazation (FIF);

(c) complete the following simulator training, in Recurrent Training Course, in the right hand seat i:

• An engine failure during take-off;

• An engine inoperative approach and go-around;

• An engine inoperative landing.

2.6/P8




Note: These captains (after approval) can operate in either pilot’s seat followed

VAR.

2.6.7 Cross Instructor Qualification (CIQ) Training:

2.6.7.1 Applied for refresher and renewal of cross instructor qualification SFI/SFE from A320/321/330/A350 instructors:

(a) Theory: review of aircraft performance system and check (applied as for type rating training);

(b) SIM training:

i. Complete recurrent training (refresher) and proficiency check for requalification A320/1 type rating,

ii. Take one observer A320/1 simulator training,

iii. Conduct one session simulator training under supervision;

(c) Recurrent training: once per year. Take 03 observer flights per year.

2.6.7.2 For A330/350, SFI/SFE/TRI/TRE who used to be A320/321 TRI/TRE:

Must complete an A320/321 intructor type rating course by CIQ.

(Content refers to FTCP of FCD).

Complete 01 proficiency check (once per year).

2.6.8 Line Check Captain

(a) TRI/TRE

(b) Line Check Captains are captains appointed by the Company and

accepted by the CAAV to conduct line check flights.

2.6.9 Line check

2.6.9.1 General

Normally line checks will be conducted as crew checks with both a captain

and a first officer being checked at the same time. Both pilots must

complete a minimum of one sector as the PF and one sector as the PNF.

If only one pilot is to be checked the check pilot may occupy the other pilot’s

seat as an operating crew member.


The following table sets out line check requirements for the various

categories of line checks.

2.6/P9




Sector Requirements

Category of Line Check

Check Captain Position

ATR-72, F-70 A 320/1

A330/A350 B777/B787/

A380

Initial command clearance to line

RHS 6 sectors each >30 minutes

including at least 1 night

sector

6 sectors each >40 minutes


sector



sector

Completion of post type rating line training

RHS 2 sectors each >30 minutes



Captain and first officer - Crew - annual

Observer 2 sectors each >30 minutes



Captain – annual

Observer or RHS




First Officer – annual

LHS 2 sectors each >30 minutes



Captain (RHS qualified) – annual

LHS 2 sectors each >30 minutes



2.7/P1



RECURRENT TRAINING AND CHECKING Rev 10 15 Aug 11

2.7 RECURRENT TRAINING AND CHECKING

2.7.1 Recurrent training

A flight crew member shall undergo the following recurrent training:

Subject Ground SIM/ FLT LINE

1 Aircraft systems and limitations TE 1C 2 Aircraft performance TE 1C 3 Adverse weather operations TE 1F 1 4 Winshear Avoidance and Recovery TE 1 1 5 Emergency and Safety Training TE 1C 6 Security / Unlawful interference TE 1 7 Dangerous Goods Training TE 2 8 CRM Training T 1 9 Specialized Training (as applicable):

* Low Visibility Operations TE * ETOPS TE * Ops Req /Specifications TE * Seat-specific Qualification * Route/Airport Qualification T/E

X X 1 X 1D

½ X 1 1 1D

½ X 1

1D 10 English proficiency E 3 11 GPWS (CFIT)/ TCAS Training TE 1 1 12 Aircraft type TE X 1 X 13 Normal procedures/Manoeuvres TE ½ ½ 1 14 Non-normal Procedures/Manoeuvres TE ½ ½ 15 LOFT/LOS 1 16 Aircraft Upset Recovery T 3

Note 1: Normally refresher training will be conducted through the use of a questionnaire issued to each pilot at every second simulator session. The IRE/TRE conducting the simulator training shall be responsible for the assessment of the candidate’s responses.

X : Shall be completed during initial training only

½ evaluations shall be satisactorily completed twice every calendar year (6 months) with a demonstration of competence in all of the non-normal procedures and manoeuvres specified by the Operator and/or CAAV

1: Shall be satisfactorily completed during initial training and once every calendar year

2.7/P2




2: Shall be satisfactorily completed during initial training and once every 2 calendar years

3: Shall be satisfactorily completed during initial training and once every 3 calendar years

A: Recommendation only

B: Evaluations shall be satisfactorily completed in normal and non normal procedures and manoeuves in accordance with an advanced training evaluation program approved by CAAV

C: Limitations, performance, major failures for all types/variants must be trained/ evaluated within a 3 calendar year period.

D: Requirements may vary by CAAV and class of special airport but generally renewed once per calendar year

E: Evaluation only required

T: Training only required

TE: Training and Evaluation

T/E: Training or Evaluation

Note 2: For English proficiency: periodicly once every 3 years for English level 4 (ICAO requirement), once every 6 years for English level 5 (ICAO requirement).

Winshear Avoidance and Recovery Training: must include takeoff and landing process.

Details contents referred to FCTP of FCD and GTM of FTC.

Note 3: When and where EFB is approved and applied, reccurent training with EFB on simulator shall be conducted.

2.7.2 Recurrent checking 2.7.2.1 Operator Proficiency Check Each flight crew member shall undergo every 6 months an operator

proficiency check as part of a normal flight crew complement to demonstrate competence in carrying out normal, abnormal and emergency procedures. The check will be conducted in a simulator and shall include the following manoeuvres:

(a) Rejected takeoff; (b) Takeoff with engine failure between V1 and V2; (c) Precision instrument approach to minima with one engine

inoperative; (d) Non-precision approach to minima; (e) Missed approach on instruments from minima with one engine

inoperative; (f) Landing with one engine inoperative.

2.7/P3




Operator proficiency checks must be conducted by a TRE.

2.7.2.2 Licence Proficiency Check

In addition to the checks prescribed in para 2.15.1 above, the requirements of a licence proficiency check as follows must be completed every 12 months and may be combined with an operator proficiency check:

(a) Use of checklists and pre-flight checks;

(b) Operations in accordance with departure and arrival routes and ATC instructions;

(c) Normal and abnormal system operation;

(d) Abnormal and emergency procedures;

(e) Circling approach.

2.7.2.3 Line Check

Each flight crew member shall undergo a line check every 12 months on the aircraft to demonstrate his competence in carrying out normal line operations.

Line checks must establish the ability to perform satisfactorily a complete line operation including pre-flight and post-flight procedures and use of the equipment provided.

In addition to the above duties, flight crew members should be assessed on their CRM skills. The pilot-in-command, or co-pilot acting as pilot-in-command, should also demonstrate his ability to manage the operation and take appropriate command decisions.

2.8/P1



REFRESHER TRAINING Rev 10 15 Aug 11

2.8 REFRESHER TRAINING

2.8.1 Refresher training for operational pilots

Pilots that have not flown for more than 60 days must comply with the training requirements in the following table:

Interruption Ground/ OBS

Simulator Line Training

Line Check

60 - 120 days 04 sectors

>120 days and ≤ 06 months

02 FFS (RT*) 04 sectors 02 sectors

>06 months and ≤ 09 months

02 days 03 FFS (01 training session

+ RT)

04 sectors 02 sectors


4 days + OBS

04 FFS (02 training session

+ RT)



6 days + OBS


+ RT)



8 days + OBS


+ RT)


> 24 months Conversion training

Note: 1 FFS = 04 SIM hours. RT: Recurrent Training 01 FFS + OPC

A pilot who has not operated the flight controls during at least 3 (three) takeoffs and landings in the aircraft type or in a flight simulator approved by the appropriate authority within the preceding 90 days (120 days if under the supervision of an instructor or examniner) shall complete sim training as: take-off and landing; emergency descent; one engine out drift down.

2.8/P2




2.8.2 Refresher training for pilot-trainee (before IOE)

(Between FFS and Base training or between Base training and IOE)

Interruption Ground/ OBS Simulator

Up to 60 days OBS

61 to 120 days OBS 01 FBS + 01 FFS


04 days 01 FBS + 02 FFS





> 12 months Full type rating course

2.8.3 Refresher training for pilot-trainee (during IOE)

Interruption Ground/ OBS Simulator

Up to 60 days OBS

61 to 90 days OBS 01 FBS

91 to 120 days OBS 01 FBS + 01 FFS


OBS 01 FBS + 02 FFS









> 24 months Full type rating course

2.8/P3




2.8.4 Refresher training for SFI/SFE/TRI/TRE/LCC/LTC:

Interruption Simulator

01 – 02 years 4 FFS (as in item 2.7.1.2 for instructor of the same

airbus variant) 02 – 03 years 6 FFS

(as in item 2.7.1.2 for instructor of different airbus variant)

Above 03 years Full initial Type Rating Instructor Course

2.9/P1



DIFFERENCES AND FAMILIARISATION TRAINING Rev 10

15 Aug 11

2.9 DIFFERENCES AND FAMILIARISATION TRAINING

2.9.1 Differences Training

A flight crew member shall complete differences training when:

(a) Operating another variant of an aircraft of the same type or another type of the same class currently operated; or

(b) A change of equipment and/or procedures on types or variants currently operated requires additional knowledge and training on an appropriate training device.

Flight Crew Division is responsible for the preparation of an appropriate differences training course which shall be accepted by the CAAV.

2.9.2 Familiarisation Training

A flight crew member shall complete familiarisation training when:

(a) Operating another aircraft of the same type or variant; or

(b) A change of equipment and/or procedures on types or variants currently operated requires the acquisition of additional knowledge.

Flight Crew Division is responsible for the preparation of an appropriate familiarisation training course which shall be accepted by the CAAV.

2.9.3 Qualification Process

Flight Crew that concurrently operate aircraft of different types, or variant within one type shall be taken a qualification process as follows:

(a) Differences Training Course involves a two (2) day ground school:

• Aircraft performance

• Operational differences and handling characteristics

• Safety Emergency Procedures

(b) Qualification approved by CAAV for different type operations.

(c) Recurrent Training:

• First six (6) months: first type aircraft training

• Second six (6) months: second type aircraft training

(d) Proficiency check and line check should be valid for both types of aircraft.

2.10/P1



ROUTE COMPETENCE TRAINING Rev 10 15 Aug 11

2.10 ROUTE COMPETENCE TRAINING 2.10.1 General Pilot shall undergo training to ensure that he has obtained adequate

knowledge of the route to be flown and of the airports (including alternates), facilities and procedures to be used.

2.10.2 Training Route competence training is conducted by Flight Crew Division and

includes the following: (a) Terrain and Minimum Safe Altitudes: Information regarding the en-route and terminal area terrain is

presented on the Company computer flight plan, Jeppesen en-route charts and on the Jeppesen approach charts for the particular airport(s), RVSM, ETOPS, GPWS/ EGPWS, CFIT.

(b) The Seasonal Meteorological Conditions: The Route Manual – Part C includes general information on global

weather patterns as well as specific seasonal information for the destination and alternate airport(s), as required.

(c) Meteorological, Communication and Air Traffic Facilities, Services and Procedures:

Pilots should refer to the State Rules and Procedures in the ATC and Emergency Sections of the Jeppesen for any variations from standard ICAO procedures. VOLMET frequencies can be obtained from the Meteorology Section.

(d) Search and Rescue Procedures: The Emergency Section of Jeppesen contains information on

search and rescue facilities. (e) Long - range navigator (LRN): facilities and procedures The Jeppesen en-route charts and terminal area charts provide

information on navigation facilities, required navigation performance (f) Procedures applicable to flight paths over heavily populated areas

of high air traffic density (g) Minimum Navigation Performance Specification (MNPS) Airspace: Commanders without previous MNPS experience are required to

conduct a minimum of two sectors in MNPS airspace under supervision of an MNPS qualified Check/Training Captain.

2.10/P2



ROUTE COMPETENCE TRAINING Rev 10 15 Aug 11

2.10.3 Airport Qualification

The Company assesses each route and airport to be utilized and will determine the applicable airport category. Refer Flight Operations Manual, 5.1 D (including CAT II/III operations as applicable).

Based upon this assessment (including airport obstructions, physical layout, lighting, approach aids and arrival, departure, holding and instrument approach procedures and applicable operating minima) such additional briefing or additional training material as required will be prepared and distributed to all operating crews.

The Route Manual – Part C contains a listing of all airports to which the Company operates and their particular classification.

2.11/P1



AOC CHANGING PILOT TRAINING Rev 10 15 Aug 11

2.11 AOC CHANGING PILOT TRAINING

2.11.1 General

Direct entry pilots are captains or first officers commencing employment with the Company directly from another AOC holder.

The Flight Crew Division is responsible for preparing the necessary documentation for submission to the CAAV for the issue of the appropriate CAAV licence.

2.11.2 Requirements

Direct entry pilots must meet the following requirements:

(a) Hold an ICAO licence with a current type rating;

(b) Hold a current class 1 medical certificate;

(c) Not over 58 years of age;

(d) English language competency: Level 4 or higher (ICAO requirement);

(e) Complete to the satisfaction of the Company selection committee a pre-employment interview.

2.11.3 Training

Direct entry pilots must undergo the following training:

(a) 01 FFS sim training session, including type rating test, IFR test and proficiency check.

(b) Ground school covering FOM, FCOM/OM, Company SOP’s and AOC, State regulations;

(c) SEP, dangerous goods, security and CRM training (conducted by FTC);

(d) Route training for a minimum of four (4) sectors;

(e) Line check for a minimum of two (2) sectors.

2.12/P1



PILOT QUALIFICATION TO OPERATE IN EITHER PILOT’S SEAT Rev 10

15 Aug 11

2.12 PILOT QUALIFICATION TO OPERATE IN EITHER PILOT’S SEAT

2.12.1 In-flight relief crew training

2.12.1.1 General

In-flight relief crew training is applicable for three crew operations where there is a flight and/or duty time requirement for in-flight crew rest.

2.12.1.2 First Officer Training

(a) Minimum Requirements

(i) Hold an ATPL licence and Instrument Rating;

(ii) Experience: having at least 1 recurrent checking after full release.

(b) Training

A four (4) hour ground school training course to include command and situational awareness.

(c) Simulator

Left hand seat simulator training to proficiency undertaken during re-current training and proficiency check, to include the following manoeuvres:

(i) Emergency descent;

(ii) Engine failure in cruise and drift down.

(d) Certification

TRE is to issue an approval for the first officer to operate as an in-flight relief commander or as an in-flight relief co-pilot in the cruise not below FL200.

2.12/P2



PILOT QUALIFICATION TO OPERATE IN EITHER PILOT’S SEAT Rev 10

15 Aug 11

2.12.1.3 Captain Training:

Captains required to undertake in-flight relief from the right hand seat in a three man crew comprising two captains (One of which is designated the commander) and one first officer must complete the following simulator training from the right hand seat:

(a) Emergency descent;

(b) Engine failure in cruise and drift down;

(c) Engine failure during take-off and landing

TRE is to issue an approval for the captain to operate on RHS but operate as PNF only.

2.12.2 Training of Commander operating in either pilot’s seat

Commanders whose duties also require them to operate in the right-hand seat and carry out the duties of a co-pilot, or Commanders required to conduct training or examining duties from the right-hand seat, shall complete additional training and checking concurrent with their operator proficiency checks to include at least the following:

(a) An engine failure during takeoff/landing;

(b) An engine inoperative approach and go-around;

(c) An engine failure in cruise and drift-down; and

(d) Emergency descent.

When operating in the right hand seat, the checks required for operating in the left-hand seat must, in addition, be valid and current.

TRAINING

PART D - OM

CHƯƠNG 3

ĐỀ CƯƠNG HUẤN LUYỆN VÀ KIỂM TRA CHO TIẾP VIÊN

CABIN CREW TRAINING AND CHECKING SYLLABI

TOC/P1




3.1 MINIMUM EMPLOYMENT REQUIREMENTS 3.1/P1

3.2 INITIAL TRAINING 3.2/P1

3.2.1 General 3.2/P1

3.2.2 Ground Course 3.2/P1

3.2.3 Foreign Cabin Crew 3.2/P2

3.2.4 In-Flight Training 3.2/P3

3.2.5 Checking 3.2/P3

3.3 CONVERSION AND DIFFERENCES TRAINING 3.3/P1


3.3.2 Conversion Training 3.3/P1

3.3.3 Differences Training 3.3/P2

3.3.4 Inflight Training 3.3/P2

3.4 OPERATIONAL RECURRENT TRAINING 3.4/P1

3.4.1 Goals - Requirements 3.4/P1

3.4.2 Object 3.4/P1

3.4.3 Time duration 3.4/P1

3.4.4 Content 3.4/P1

3.4.5 Procedures 3.4/P1

3.5 RECURRENT SERVICE TRAINING 3.5/P1

3.6 UPGRADE TRAINING 3.6/P1

3.6.1 Business (C) Class Service Training 3.6/P1

3.6.2 Purser Training 3.6/P1

3.6.3 Chief-purser Training 3.6/P2

3.6.4 In-flight instructor Training 3.6/P3

3.6.5 Anouncement skills Training 3.6/P3

3.7 REFRESHER TRAINING 3.7/P1


3.7.2 Absent from Duty from 6 Months to 12 Months 3.7/P1

3.7.3 Absent from Duty from More Than 12 Months to 24 Months 3.7/P2

TOC/P2




3.7.4 Absent from Duty More Than 24 Months 3.7/P3

3.7.5 Refresher safety training shall be carried out for cabin crew that have absent from duty on one type of operational aircrafts (in valid certificates)

3.7/P3

3.7.6 Training for operator’s change 3.7/P3

3.7.7 Line Operations Checking 3.7/P3

3.8 EXAMINER 3.8/P1

3.8.1 Minimum requirements - Privileges 3.8/P1

3.8.2 Qualification 3.8/P1

3.9 GROUND INSTRUCTOR TRAINING 3.9/P1

3.9.1 Definition 3.9/P1

3.9.2 Selection resource 3.9/P1

3.9.3 General requirements 3.9/P1


3.1/P1



MINIMUM EMPLOYMENT REQUIREMENTS Rev 10 15 Aug 11

3.1 EMPLOYMENT REQUIREMENTS

The employment requirements for cabin crew are as follows:

(a) Age

Male - 18 to 30 years

Female - 18 to 28 years

(b) Minimum Education Standard

High school graduate.

High priority for candidates having college or university graduation and the second foreign languages (French, German, Russian, Chinese, Japanese, Korean)

(c) Height

Male – 165 cm to 182 cm

Female – 158 cm to 175 cm

(d) Weight

Appropriate for height and assessment by selection committee.

(e) Appearance and Behavioural Characteristics

Have a pleasant appearance and good behavioural characteristics.

Good competency appropriated service carrier.

(f) Health

Meet the cabin crew health requirements accepted by the CAAV.

(g) Languages

(i) For Vietnamese citizens: Clear and fluent speaking.

English: 350 points TOEIC.

(ii) Non Vietnamese citizens are required to be fluent in their mother tongue and 400 points TOEIC.

3.2/P1



INITIAL TRAINING Rev 10 15 Aug 11

3.2 INITIAL TRAINING

3.2.1 Process of training and qualification for cabin crew:

a) Initial training and conversion training are conducted at Flight Training Center.

b) Certificates for initial training course and Qualification Certificates for Cabin Crew are issued by Flight Training Center, cabin crew trainees’ Certificates and cabin crew trainees’ Security Cards are issued by Cabin Crew Division.

c) Cabin Crew Division is responsible for carrying out and assessing cabin crew’s line training.

d) Cabin Crew Division maintains all the training records to issue CMCs (Crew Member Certificates), ID cards for cabin crew as required and ensures that all documentation related to VNA and CAAV licensing requirements are submitted for approval.

e) Cabin crew intakes are eligible to become cabin crew on VNA flights after obtaining their CMCs and ID cards.

3.2.2 Ground Course

Cabin crew initial training shall be conducted by the Flight Training Centre.

3.2.2.1 Ground course content is in accordance with the following table:

Part 1: General Introduction Training Duration - Days

1 Aviation English 20 2 History of Vietnam Airlines, Aviation Law, CAAV’s

regulations 1

3 Introduction to Company’s commercial products, Passenger Service Manual

2

4 Flight Information 1 5 Meteorology – Airtraffic Control 1 6 Set up proffesional performance of a cabin crew 5 7 Swimming -Exams 1

Part 2: Specified Training

Step1 8 First Aid 5 9 Basic aircraft knowledge – Basic Flight Safety –

Weight and Balance 12

3.2/P2




10 Dangerous goods 2 11 Crew Resource Management (CRM) for cabin

crew 2

12 Aviation Security, Self-defense 4 Step2 13 Customer Relationship 5 14 Passenger Service Skills 7 15 In-flight service procedure – Task card handbook 3 16 Pratical - Exams 1 Total 72

Note: Training duration for each subject of the program may be changed depending on the entry level of the trainees or practical requirements of flight operations and shall be approved by Vice President Operations.

3.2.3 Foreign Cabin Crew

Foreign cabin crew must follow the below training program:

TT Subjects Time (days)

1 In-Flight English 10

2 Ground Handling Service 1

3 Grooming and Uniform 3

4 Passenger and Crew Interaction (1) 3

5 Aviation Security and Self Defence 4

6 Meteorology & Traffic Control 1

7 Aviation History & Airlaw 1

8 Swimming Examination 1

9 First Aid 5

10 Flight Information 1

11 Aircraft Familiarization 1

12 Basic In-Flight Safety 9

13 Crew Resource Management 2

14 Dangerous Goods Regulations 2

15 Weight and Balance 1

3.2/P3




16 Passenger and Crew Interaction (2)

17 Service Skills 7

18 Annoucement 1

19 Taskcards 1

20 In-Flight Service Procedures 2

21 Review and Practice Exam 1

Total 57

3.2.4 In-Flight Training

3.2.4.1 Line training for Vietnamese cabin crew: complete at least 15 legs of training under supervision of in-flight instructors.

3.2.4.2 Line training for foreign cabin crew: complete at least 07 legs of training under supervision of in-flight instructors.

(Refer to Training Guidance Manual – Cabin Crew Division).

3.2.5 Checking

3.2.5.1 For Vietnamese cabin crew: After completion of training flights, cabin crew must take at least one final check leg by an examiner.

3.2.5.2 For foreign cabin crew: After completion of training flights, cabin crew must take at least two final check legs by an examiner.


3.3/P1



CONVERSION AND DIFFERENCES TRAINING Rev 10 15 Aug 11

3.3 CONVERSION AND DIFFERENCES TRAINING

3.3.1 General

3.3.1.1 Conversion Training

Conversion training involves the initial training on an aircraft type that the crew member has not previously operated or has absent from duty on one aircraft type for more than 12 months.

3.3.1.2 Differences Training

Differences training must be conducted when cabin crew are required to operate on an aircraft on which they have already conducted conversion training but the aircraft includes some differences from the type on which they conducted their original conversion training.

3.3.1.3 Limitation on Number of Aircraft Types on which Cabin Crew can operate

Cabin crew members must not operate on more than three aircraft types except that, with the approval of the CAAV, cabin crew may operate on four aircraft types provided that the safety equipment and emergency procedures for at least two of the types are similar.

3.3.2 Conversion Training

3.3.2.1 Course Duration

Cabin crews may be conducted conversion training on maximum 03 types of aircrafts in a same time. Conversion course duration is in accordance with the following table:

Aircraft Duration - Days

ATR-72 2

F-70 2

A-320/1 4

A-330/A-350 4

B-777/B-787 4

3.3.2.2 Course Content

Conversion course content is in accordance with the following:

(a) Aircraft systems

(b) Normal and emergency operation of doors;

(c) Operations of emergency exits;

(d) Operation of safety/ emergency equipment;

3.3/P2



CONVERSION AND DIFFERENCES TRAINING Rev 10 15 Aug 11

(e) Passenger briefing and safety demonstration;

(f) Emergency procedures including passenger evacuation;

(g) Escape slide training;

(h) Pilot incapacitation;

(i) Crowd control;

(j) Galley System.

3.3.2.3 Practice

Practical ground training on an aircraft for familiarisation with all cabin crew related features including emergency assignments.

Cabin crew shall practise on training device and on aircraft under supervision. Duration: 04 hours.

3.3.3 Differences Training

Differences training must include training on such items which might be different from conversion training subjects refer in 3.3.1.2.

3.3.4 In-flight Training

After completion of conversion and difference theory training, cabin crew shall take first flight under supervision. These cabin crews do not belong to the minimum operational cabin crews of the flight.

(Refer Training Guidance Manual – Cabin Crew Division)

3.4/P1



OPERATIONAL RECURRENT TRAINING Rev 10 15 Aug 11

3.4 OPERATIONAL RECURRENT TRAINING

3.4.1 Goals - Requirements

Goals:

- Apply safety equipments/procedures and precise operations for handling all situations may be occurred during flights.

- Briefing, be aware of threats and experience from incidents inside and outside Vietnam.

- In order to improve teamwork skills between flight crew and cabin crew and combine theory with practice.

Requirements:

- Trainees must preview course documents: Flight safety manual, CRM, First Aids, Security, DGR, update the latest safety - security information of VNA and CAAV.

- Trainees must practise teamwork skills for handling emergencies under supervision.

3.4.2 Object: all flight crews, cabin crews, dispatchers/flight operations officers

of VNA.

3.4.3 Time duration: 02 days

3.4.4 Content: referred to General Training Manual - FTC

- Flight Safety - DGR - First Aids - CRM - Security

3.4.5 Procedures:

- Pilots and cabin crews shall be divided into flight crews - All assessments and scores shall be given after flight crews’ practice by

instructors. - For CRM training: combined between pilots/cabin crews/dispatchers

and flight operations officers.

3.5/P1



RECURRENT SERVICE TRAINING Rev 10 15 Aug 11

3.5 RECURRENT SERVICE TRAINING

Recurrent service training (duration: 01 day) is conducted once every year for all cabin crews.

Annoucement, English Check (duration: 01 day) is conducted once every two (2) years for all cabin crews.

Content: Refer to General Training Manual – FTC.

3.6/P1



UPGRADE TRAINING Rev 10 15 Aug 11

3.6 UPGRADE TRAINING 3.6.1 Business (C) Class Service Training 3.6.1.1 Minimum Requirements (a) 700 hours experience as cabin crew; (b) English language: 450 points TOEIC; (c) Pass the entry assessment by a Selection Committee of Cabin

Crew Division. Assessment content: refer to Training Guidance Manual – Cabin Crew

Division. 3.6.1.2 Training Course The training content refer to General Training Manual – FTC. The course duration is eleven (11) days and includes the following training: (a) C Class communication English; (b) Customer care; (b) C Class service skills; 3.6.1.3 In-Flight Training For vietnamese cabin crew: Conduct one (1) domestic flight or one (1)

international flight (short range) and two (2) international flights (one medium range, one long range) under supervision of an in-flight instructor. Then take a final check flight by an examiner.

For foreign cabin crew: Conduct one (1) domestic flight or one (1) international flight (short range) and two (2) international flights of their required routings under supervision of an in-flight instructor. Then take a final check flight by an examiner.

3.6.2 Purser Training 3.6.2.1 Minimum Requirements (a) 700 hours experience as a cabin crew operating in C Class, 2000

hours experience as a cabin crew. (b) English language: 450 points TOEIC. (c) Pass the entry assessment by a Selection Committee of Cabin

Crew Division. 3.6.2.2 Entry Test Prior to the commencement of training candidates must pass an entry test

conducted by Cabin Crew Division. Content of entry test: refer to Training Guidance Manual – Cabin Crew

Division.

3.6/P2




3.6.2.3 Training Course

The training content refer to General Training Manual – FTC.

The course duration is five (5) days and includes the following training:

(a) Handling of flight papers including hand-over of catering;

(b) Company passenger service procedures;

(c) Operation of galley equipment;

(d) Cabin service skills;

(e) Cabin management skills (leadership – part 1).

3.6.2.4 In-Flight Training

Conduct one (1) domestic flight and three (3) international flights (one short range, one medium range and one long range) under supervision of an in-flight instructor. Then take a final check flight by an examiner.

3.6.3 Chief Purser Training 3.6.3.1 Minimum Requirements (a) 700 hours experience as purser; (b) English language: 500 points TOEIC; (c) Pass the entry assessment by a Selection Committee of Cabin

Crew Division. 3.6.3.2 Entry Test Prior to the commencement of training candidates must pass an entry test

conducted by Cabin Crew Division. Content of entry test: refer to Training Guidance Manual – Cabin Crew

Division. 3.6.3.3 Training Course The training content refer to General Training Manual – FTC. The course duration is ten (10) days and includes the following training: (a) Flight Safety; (b) Leadership skills. 3.6.3.4 In-Flight Training Conduct one (1) domestic flight and three (3) international flights (one short

range, one medium range and one long range) under supervision of an in-flight instructor. Then take a final check flight by an examiner.

3.6/P3




3.6.4 Requirements for in-flight instructor 3.6.4.1 Candidates: cabin crew operating in C Class, purser, chief-purser. 3.6.4.2 Entry requirement: Pass the training courses for C class cabin crew, purser,

chief-purser. 3.6.4.3 Duration: 04 days 3.6.4.4 Content: refer to General Training Manual – FTC. 3.6.4.5 Privileges of in-flight instructor:

a) C class cabin crew, purser, chief-purser completed the in-flight instructor course are entilled to supervising in-flight training for all trainees of lower rank.

b) C class cabin crew with more than 1500 hours experience as a C class cabin crew and completed the in-flight instructor course are entilled to supervising in-flight training for all trainees of the same rank.

c) Purser, chief-purser with more than 500 hours experience as a purser, chief-purser and completed the in-flight instructor course are entilled to supervising in-flight training for all trainees of the same rank.

3.6.5 Announcement skills training: 3.6.5.1 Candidates: Y class cabin crew, C class cabin crew, purser, chief-purser. 3.6.5.2 Duration: 04 days 3.6.5.3 Contents:

(a) Speaking skills (b) Expression skills (c) Announcement procedures (d) Pronunciation devices (e) Theory and practice for English annoucement (f) Practice for Vietnamese and English announcement (g) Exam

Note: Contents in details refer to GTM of FTC.

3.7/P1




3.7 REFRESHER TRAINING

3.7.1 General

Refresher training is applicable for cabin crew that have had an extended period of time away from active flight duties.

3.7.2 Absent from duty from 6 months to 12 months

3.7.2.1 Theory training: follow the recurrent service and operational training program.

3.7.2.2 In-flight training:

Classification Content

Y class cabin crew - 01 flight as a Y class cabin crew under supervision of an in-flight instructor

C class cabin crew - 01 flight as a Y class cabin crew under supervision of an in-flight instructor - 01 flight as a C class cabin crew under supervision of an in-flight instructor

Purser upgraded from C class

- 01 flight as a Y class cabin crew under supervision of an in-flight instructor - 01 flight as a C class cabin crew under supervision of an in-flight instructor - 01 flight as a purser under supervision of an in-flight instructor

Purser upgraded from Y class

- 01 flight as a Y class cabin crew under supervision of an in-flight instructor - 01 flight as a purser under supervision of an in-flight instructor

Chief-purser - 01 flight as a C class cabin crew under supervision of an in-flight instructor - 01 flight as a purser under supervision of an in-flight instructor - 01 flight as a chief-purser under supervision of an in-flight instructor

3.7/P2




3.7.3 Absent from duty from more than 12 months to 24 months

3.7.3.1 Theory training: applied for all types of cabin crew. Duration: 10 days, as followings:

- Refresher service training: 04 days - Refresher operational training: 05 days - Annoucement, English exam: 01 day

3.7.3.2 In-flight training:

Classification Content

Y class cabin crew - 01 flight as a Y class cabin crew under supervision of an in-flight instructor

C class cabin crew - 01 flight as a Y class cabin crew under supervision of an in-flight instructor - 01 flight as a C class cabin crew under supervision of an in-flight instructor - 01 flight as a C class cabin crew, including check by an examiner

Purser upgraded from C class

- 01 flight as a Y class cabin crew under supervision of an in-flight instructor - 01 flight as a C class cabin crew under supervision of an in-flight instructor - 01 flight as a purser under supervision of an in-flight instructor - 01 flight as a purser, including check by an examiner

Purser upgraded from Y class

- 01 flight as a Y class cabin crew under supervision of an in-flight instructor - 01 flight as a purser under supervision of an in-flight instructor - 01 flight as a purser, including check by an examiner

Chief-purser - 01 flight as a Y class cabin crew under supervision of an in-flight instructor - 01 flight as a C class cabin crew under supervision of an in-flight instructor - 01 flight as a purser under supervision of an in-flight instructor - 01 flight as a chief-purser under supervision of an in-flight instructor - 01 flight as a chief-purser, including check by an examiner

3.7/P3




3.7.4 Absent from duty more than 24 months

Cabin crew that have been absent from duty for more than 24 months are required to undertake the following program:

Complete a shorten initial training course (Part 2: Specified Training). Refer GTM - Flight Training Center.

In-flight training: complete 06 training flights under supervision of an in-flight instructor. Then take a final check flight by an examiner (as in item 3.2.4.1) (an observation flight is not necessary to undertake)

Refresher training applied for upgrading position (C class cabin crew, purser, chief-purser who has absent from duty more than 24 months): follows the training courses for correlative position (including theory and in-flight training). Applied as in item 3.6 Upgrade Training.

3.7.5 Refresher safety training shall be carried out for cabin crew that have been absent from duty on one type of operational aircrafts (in valid certificates)

(a) Absent from duty from 06 months to 12 months

Must undertake a recurrent safety course (02 days), including exam on type.

(b) Absent from duty more than 12 months

Applicable as conversion training course for such aircraft type.

3.7.6 Training for operator’s change

Cabin Crew must review safety procedures of VNA conducted by an instructor.

(a) Less than 12 months: Must undertake an operational recurrent training course (Duration: 02 days).

(b) From 12 months to 24 months: Must undertake a refresher operational training course (Duration: 04 days).

(c) More than 24 months: Must undertake a basic conversion training course.

Note: The above training program is applied only for VNA’s cabin crews in case of operator’s change.

3.7.7 Line operations checking

Cabin crew shall be checked while performing their duties during line operations once every 3 years.


3.8/P1



EXAMINER

Rev 10

15 Aug 11

3.8 EXAMINER

3.8.1 Minimum requirements - Privileges

1. 1,000 hours experience as a chief-purser;

2. English language competency: 500 points TOEIC;

3. Pass the training course for in-flight istructors;

4. List of candidates shall be suggested by Cabin Crew Division.

5. Examiners can supervise in-flight training and final check for the trainees of equal rank or below.

3.8.2 Qualification

- Examiner shall be approved by Vice President Flight Operations.

- Examiners must conduct for their qualification 01 check flight under supervision of a qualified examiner.

3.9/P1



GROUND INSTRUCTOR TRAINING Rev 10 15 Sep 11

3.9 GROUND INSTRUCTOR TRAINING

3.9.1 Definition

• Specialized instructors: instructors for safety, security, first aids, CRM, DGR.

• Service instructors: instructors for service, make-up and grooming, customer relationship ( Non required Universty graduated ) .

3.9.2 Selection resource

- Pilots with 02 years experience of operational flights

- Cabin crews with 02 years experience of operational flights and university graduated

- Airlines executives with 02 year working experience

- Aviation staffs with 02 years and university graduated

- For other personnel outside aviation areas: university graduated and holding certificate of such subject which conducted

3.9.3 General requirements

- Pass an entry test conducted by FTC

- Assessed as competence to be a instructor

- Good morals and prestige

- Hold a certificate of pedagogical skill

- English language competency: university graduated or 500 points TOEIC

- Holding certificate of such subject which conducted

3.9.4 Qualification

Special requirements, initial training/ recurrent training program and approval procedures: refer to GTM – Flight Training Center.

TRAINING

PART D - OM

CHƯƠNG 4

ĐỀ CƯƠNG HUẤN LUYỆN VÀ KIỂM TRA CHO NHÂN VIÊN ĐIỀU HÀNH KHAI THÁC/NHÂN VIÊN ĐIỀU PHÁI

FLIGHT OPERATIONS OFFICER/DISPATCHER TRAINING AND

CHECKING SYLLABI

TOC/P1


FLIGHT OPERATIONS OFFICER/DISPATCHER TRAINING AND CHECKING SYLLABI


4.1 MINIMUM EMPLOYMENT REQUIREMENTS 4.1/P1 4.1.1 Definition 4.1/P1

4.1.2 Minimum Employment Requirements 4.1/P1

4.1.3 Qualification requirement 4.1/P1 4.2 TRAINING PROGRAM 4.2/P1 4.2.1 Initial Training 4.2/P1

4.2.2 Recurrent Training 4.2/P6

4.2.3 Observation Flight 4.2/P7

4.2.4 Difference Training 4.2/P7

4.2.5 Refresher Training 4.2/P7

4.2.6 Dispatcher/ Flight Operations Officer License 4.2/P8

4.3 DISPATCHER/FLIGHT OPERATIONS OFFICER - INSTRUCTOR

4.3/P1

4.3.1 Requirements for Selection 4.3/P1

4.3.2 Training Program 4.3/P1


4.4 DUTY MANAGER 4.4/P1

4.1/P1



MINIMUM EMPLOYMENT REQUIREMENTS Rev 10 15 Aug 11

4.1 MIMIMUM EMPLOYMENT REQUIREMENTS 4.1.1 Definition 4.1.1.1 Flight Operations Officer Flight operations officers have the following responsibilities: (a) Flight operations engineering functions such as aircraft

performance, weight and balance, flight plan database, etc; (b) Flight operations documentation such as Jeppesen Airway Manuals

and cockpit documentation; (c) Flight watch; (d) Aircraft rotation and flight crew rostering; (e) Flight authorisation and approvals. 4.1.1.2 Flight Operations Dispatcher Flight operations dispatchers have the following responsibilities: (a) Assist pilots in pre-flight preparation and to provide all necessary

documentation such as NOTAMS, weather, etc; (b) Provide pre-flight briefing concerning weather, alternate airport

selection, applicable NOTAMS, MEL/CDL items, etc; (b) Prepare and submit the flight plan to air traffic control. 4.1.2 Minimum Employment Requirements The minimum employment requirements for flight operations officers and

flight operations dispatchers (whether employed or subcontracted) are as follows:

(a) Age Minimum 21 years of age (b) Minimum Education Standard High school graduate (c) English

400 points TOEIC 4.1.3 Qualification requirement:

FOOs/FODs shall complete a proficiency assessment in the applicable competencies of operational control by an evaluator prior to being assigned to operational control duties and such assessment must be repeated every year.

4.2/P1



TRAINING PROGRAM Rev 10 15 Aug 11

4.2 TRAINING PROGRAM

4.2.1 Initial Training

4.2.1.1 General

Initial training will be conducted at the Vietnam Aviation Academy or at Flight Training Centre and is applicable for all flight operations officers and dispatchers.

4.2.1.2 Ground Course Content

The initial training course content is as follows: No. Subject/

Classroom hours Contents

1. Duties and responsibilities/ 2hours

• Detailed description of duties and responsibilities

2. Aviation law and regulations/12 hours

• Chicago Convention • ICAO Annex 6 • Vietnam Aviation Law • Vietnam Aviation Regulations

(VAR) • AOC • AIP

3. Aviation Indoctrination/ 4 hours

• Regulatory • Aviation terminology and terms of

reference • Theory of flight and flight operation

4. Aircraft structure and systems/ 16 hours

• Power plant general • Flight control system • Hydraulic system • Electrical system • Landing gear • Air conditioning and pressurisation • Fuel system • De-icing system • Oxygen system • Fire system • Emergency equipment • Minimum equipment list

(MEL/CDL) 5. Aircraft performance/

16 hours • Basic principles of flight • Lift formula • Operating limitations • Factors influencing take-off

performance • Payload limitations • Special procedures • Factors influencing landing

performance

4.2/P2




Subject/


6. Navigation/ 32 hours • Maps and charts • Jeppesen Airway Manual

documentation • Navigation procedures • Wind velocity by single and double drift • Radio navigation/ Instruments • CNS/ATM system (an overview) • Special operation training:

+ All weather operation (AWO)(1) + Performance-based navigation

(PBN)(2) + RVSM(3) + MNPS(4)

7. Air traffic management/ 32 hours

• Air traffic control procedures • Flight level selection • VFR and IFR requirements • Search and rescue • Position reporting

8. Meteorology/ 72 hours • Earth’s atmosphere • Different types of weather effected ops • Cloud, Fog, Ice • Analysis of Fronts • Thunderstorms, hurricanes, tornadoes • Turbulence • Understanding weather reports

including TAFOR, METAR, SIGMET, etc.

9. Weight and Balance/ 16 hours

• Weight and balance principles • Load sheet and balance chart • DOW and DOI calculations • Aircraft loading

10. Flight Planning/ 16 hours

• Preparation of flight plan • Requirements for destination and

alternate airports • Fuel requirements • Filing of flight plan • Reclearance • ETOPS (5)

11. NOTAM interpretation/ 8 hours

• Interpretation and understanding of NOTAM information

12. Flight watch/ 8 hours • Aircraft position • Re-routing of flight • Communication procedures

13. Communications/ 8 hours

• Methods of communication • Information services • TELEX/SITA messages

4.2/P3




Subject/


14. Special Training/ 8 hours

• Emergency and Abnormal procedures • De-icing/ anti-icing procedures • Special airports/ CAT II/III

15. Dangerous goods/ 14 hours

• Introduction to dangerous goods • Classifications of dangerous goods • Labelling/ Packaging • Limitations on carriage on Company

flights • Shipper’s responsibility • Emergency procedures

16. CRM/ 14 hours • Complete CRM course 17. Safety and security/

16 hours • Complete a safety and security

course Note:

(1) All weather operation (Low visibility take-off, low visibility surface operation, CAT II, CAT III):

+ Ground System & NAVAIDS + Supporting System + Aircraft Characteristics + Operation Specifications + Normal & Non-normal Procedures + Weather & RVR + Contaminated runways

(2) PBN (RNAV-RNP): + PBN concepts + Explanation of the different types of RNP/RNAV procedures + Importance of specific navigation equipment and other equipment

during RNP/RNAV operations + Regulatory requirements and procedures

(3) RVSM: + Regulatory requirements pertaining to flight operations in RVSM

Airspace + Relationship between the altimetry, automatic altitude control and

transponder systems in normal and abnormal situations + Contingency procedures & Reporting procedures + Aircraft operating restrictions (if required for the specific aircraft group)

related to RVSM airworthiness approval

4.2/P4




(4) MNPS:

+ MNPS “Specification”, including the historical concept of MNPS airspace and the horizontal separation standard

+ Geographical boundaries of MNPS airspace and route structures/systems within and around it

+ Flight planning procedure & procedures specific to MNPS

(5) ETOPS + Concept of ETOPS + Aircraft equipment requirements + Flight planning procedure & procedures specific to ETOPS Enroute

alternate aerodrome selection criteria + Fuel requirements

4.2.1.3 Specific training

Upon the completion of the basic knowledge training course FOD/FOO must complete the following additional training:

Flight Operation Dispatcher Training

(a) Aircraft Specific Training

This training is designed to provide dispatchers with necesary information on Company’s aircraft type (with training time of 2 days for each type of aircraft) and includes the following subjects:

(i) Aircraft overview including weights, operating envelope, weight limitations, etc.

(ii) Aircraft system and MEL/CDL;

(iii) Take-off and landing performance;

(iv) En-route performance, including altitude capability, range, etc;

(v) Fuel loading and any limitations;

(vi) Navigation systems;

(vii) Area of operation.

(b) Practical Training (on-the-job training) Before being assigned operational control duties, FOO/FOD must complete on-job training under the supervision and check by an evaluator in order to demonstrate the ability to: i. assist the PIC in flight preparation and provide the relevant

information required; ii. plan with the appropriate ATS unit; iii. furnish the PIC in flight, by appropriate means, with information

that may be necessary for the safe conduct of the flight;

4.2/P5




iv. initiate, in the event of an emergency, applicable procedures as

outlined in the OM Note: Evaluator (nominated by Director of OCC):

- University graduate - 5-year working experience as FOO/FOD - TOEIC score of 500 points - Good morals and prestige

Flight Operations Officer Training Upon the completion of the basic knowledge training course flight

operations officers designated to work in the Flight Control Centre or Flight Operations Engineering with responsibility for aircraft performance, weight and balance or MEL/CDL must complete the following additional training:

(a) Aircraft Specific Training for all Flight Operation Officers This training is designed to provide dispatchers with necesary

information on Company’s aircraft type (with training time of 2 days for each type of aircraft) and includes the following subjects:

(i) Aircraft overview including weights, operating envelope, weight limitations, etc.

(ii) Aircraft system and MEL/CDL; (iii) Take-off and landing performance; (iv) En-route performance, including altitude capability, range, etc; (v) Fuel loading and any limitations; (vi) Navigation systems; (vii) Area of operation. (b) Additional training for Flight Operations Engineering Personnel Flight Operations Engineering personnel with responsibility for

aircraft performance, weight and balance or MEL/CDL must complete a training course provided by the aircraft manufacturers of such aircraft in the VNA’s fleet that he works with.

(c) Additional training for Operations Control Centre Personnel Flight operations officers designated to work in the Operations

Control Centre must undertake a period of practical training under supervision and a check prior to being released for unsupervised operational responsibilities.

(d) Additional training for other Flight Operations Officers Flight operations officers designated to work in aircraft rotation,

crew rostering and other operational tasks must complete a period of practical training under supervision before being released for unsupervised operational responsibilities.

4.2/P6




4.2.2 Recurrent Training

4.2.2.1 Flight operations officers/ dispatchers are required to undertake recurrent training course as follows:

Subject Years 1. Contents of the Operations Manual relevant to the

operational control of flights 3

2. Radio equipment in the aircraft used 3 3. Aviation indoctrination 3 4. Navigation equipment in the aircraft used, including

peculiarities and limitations of that equipment 3

5. Seasonal meteorological conditions and hazards 3 6. Source of meteorological information 3 7. Effects of meteorological conditions on radio reception

on the aircraft used 3

8. Aircraft mass (weight) balance and control 3 9. Human performance relevant to operations or dispatch

duties (CRM/DRM) 1

10. Operational procedures for the carriage of freight and dangerous goods

2

11. Operational emergency and abnormal procedures (including current accident and incident notification procedures)

3

12. Security procedures (emergency and abnormal situations)

2

13. Civil Air Law and regulations 3 14. Aircraft mass (weight) and performance 3 15. Navigation, special navigation 3 16. Special airports 3 17. Air traffic management 3 18. Aircraft systems and MEL/CDL 3 19. Flight planning 3 20. Flight monitoring 3 21. Communication 3 22. Fuel supply (aircraft and fuel type requirements) 3 23. De-icing/anti-icing procedures 3 24. ETOPS procedures 3

4.2.2.2 Every year a proficiency assessment for FOO/FOD shall be conducted by an evaluator followed the recurrent training items.

Note: CRM, security training shall accomplish between dispatchers/flight operations officers and flight crews, cabin crews.

4.2/P7




4.2.3 Observation Flight

Dispatchers or flight operations officers who concern Operational Flight Control are required to undertake one (1) flight deck observation flight (02 sectors) once every 12 months.

All other flight operations officers are required to undertake one (1) flight deck observation flight (02 sectors) once every 24 months.

4.2.4 Difference training

Difference training is required as new policies or operational procedures are issued/updated in conjunction with the operation of variant aircraft(s) and should include:

+ New/revised operational procedures & practices

+ New/revised operational policy

+ Requirements relevant to individual authorities

4.2.5 Refresher training (a) Dispatcher and Flight Operation Officer, after at least 12 months out of

his/her profession are required to undertake a refresher training course prior to attend a CAAV’s exam for renewal of his/her license.

(b) The program of refresher training and classroom hours to cover the subject as follows:

1. Duties and responsibilities: 2 hours

2. Aviation law and regulations: 2 hours

3. Aircraft structure and systems: 2 hours

4. Aircraft performance: 4 hours

5. Navigation: 2 hours

6. Air Traffic Management: 2 hours

7. Meteorology: 4 hours

8. Weight and balance: 2 hours

9. Flight planning: 2 hours

10. Flight monitoring and flight watch: 2 hours

11. Special training: 2 hours

12. Dangerous goods: 2 hours

13. CRM/DRM: 2 hours

14. Safety and security: 2 hours

4.2/P8




4.2.6 Dispatcher/ Flight Operations Officer License

After one year experience in dispatch and flight operations duties, flight operations officers/dispatchers can apply to the CAAV to sit the examination necessary for the issuance of FOO/FOD’s License. F.O.O/F.O.D must pass a CAAV’s examination periodically for their certificates’ renewal.

4.3/P1



FOO/FOD’S INSTRUCTOR Rev 10 15 Aug 11

4.3 FLIGHT OPERATIONS OFFICER/DISPATCHER’S INSTRUCTOR

4.3.1 Requirements for selection

An applicant for FOO/FOD’s Instructors shall have:

(a) University or college graduation; Initial Training Certificate;

(b) Holding dispatcher/flight operations officer license issued by CAAV;

(c) Having at least 05 years experience in dispatcher/flight operations field;

(d) Holding a professional skills for instructor certificate;

(e) Required English level: university graduated or TOEIC 500 points or higher.

4.3.2 Training Program

4.3.2.1 For instructors of flight operations documents

• VAR, AOC, Emergency and Response Program;

• AIP and other flight operations documents (FOM, AFM, MEL/CDL, Jeppensen, maps, flight charts, runway).

4.3.2.2 For instructors of aircraft performance

• Flight operations limits;

• Mass and balance;

• DOW and DOI calculations/ Weight and balance principles;

• Take-off/landing affected factors.

4.3.2.3 For instructors of navigation procedures and preparation of flight plan

• Navigation procedures;

• Operations procedures;

• ATC flight planning/ CFP;

• NOTAM interpretation, communication procedures.

4.3.3 Qualification

Approval procedures: refer to GTM - Flight Training Center.

4.4/P1



DUTY MANAGER TRAINING Rev 10 15 Aug 11

4.4 DUTY MANAGER

4.4.1 General

Duty manager training program provides trainee with information assessment, decision-making and coordinated process in the abnormal situations of operation.

4.4.2 Training program

Subject/ Classroom hours

Contents

1. Airports and airport conditions/ 6hours

• Operational documents: CFP, ATC FLT PLN, airport charts, airport specific operational conditions.

• Notam and weather condition: identify Minima and operating decision for each specific situation (curfew time/ CAT RFF under the airport public CAT/ marginal weather condition...)

• Co-ordinate with representatives and other units at airports.

2. Aircraft Technique/ 4 hours

• Maintenance schedule (classification, requirement)

• Operating under MEL condition procedure.

• Procedures of supply, order and transport aircraft equipments.

• Procedure of aircraft defect concession.

3. Commercial/ 6 hours • Passenger booking system (SABRE), Cargo control system (CARGO SPOT).

• General regulations for passenger and cargo service.

• VIP Flights operation. 4. Co-operate with pilots,

flight attendances and dispatchers/ 4 hours

• Crew member rostering and limitation of duty time.

• Briefing skill with crew member. • Co-ordinate with dispatchers and

crew member in the abnormal situation.

4.4/P2



DUTY MANAGER TRAINING Rev 10 15 Aug 11

Subject/ Classroom hours

Contents

5. Monitoring and decision-making skill/ 8 hours

• Communication skill. • Team-work skill. • Analytical skill. • Sources of information and

information assessment skill. • Decision-making in the situation of

insufficient information • Reporting skill.

6. Case study for abnormal situations/ 12 hours

• Identify abnormal situations • Weather abnormal situations

(storms, divert...) • Aircraft technique abnormal

situations of (chain defect, divert) • Passenger abnormal situation

(sickness, death) • Emergency situation • Crisis situation monitoring

(volcano, earthquake, radio-active)

Note: Candidates for duty managers may be exempted from some of the above training subjects to their previous experience and knowledge.

TRAINING

PART D - OM

CHƯƠNG 5

HUẤN LUYỆN CÁC LOẠI HÌNH KHAI THÁC ĐẶC BIỆT SPECIAL FLIGHT OPERATIONS TRAINING

TOC/P1


SPECIAL FLIGHT OPERATIONS TRAINING


5.1 RNAV, RNP, MNPS TRAINING 5.1/P1 5.1.1 RNAV (GPS-Based Area Navigation) training 5.1/P1

5.1.2 RNP (Required Navigation Performance) training 5.1/P5

5.1.3 MNPS (Minimum Nav Performance Specification) training 5.1/P5

5.2 RVSM (REDUCED VERTICAL SEPARATION MINIMA) TRAINING 5.2/P1 5.3 LVO, CAT II/III TRAINING 5.3/P1 5.3.1 Low Visibility Operations (LVO) training 5.3/P1

5.3.2 CAT II/III training 5.3/P2

5.4 ETOPS TRAINING 5.4/P1 5.4.1 Pilot training 5.4/P1

5.4.2 ETOPS inspector/TRE training 5.4/P2

5.5 DGR (DANGEROUS GOODS) TRAINING 5.5/P1

5.1/P1



RNAV, RNP, MNPS TRAINING Rev 10 15 Aug11

5.1 RNAV, RNP, MNPS TRAINING

5.1.1 RNAV (GPS-Based Area Navigation) training

5.1.1.1 General (a) Due to the increasing use of GPS as the preferred means of navigation

and the relative simplicity of inertial systems, this section will focus on GPS training requirements. Training in RNAV systems based on ground-based navigation aids and inertial reference will be similar but not as extensive.

(b) Vietnam Airlines must ensure that the required training has been completed. It shall submit the training programme for approval prior to undertaking the training.

(i) If the content appears satisfactory, interim approval will be granted and training may commence.

(ii) In some cases, final approval may be issued immediately.

(iii) Individual operators may take out-sourced training but must ensure the programme includes all the elements outlined below and must provide proof of this when seeking approval to conduct RNAV operations.

5.1.1.2 General training (a) To qualify for use of RNAV systems in IFR operations, including RNAV

approaches, Vietnam Airlines shall have an approved flight crew training and qualifications programme for use of the system.

All flight crew shall have completed the appropriate training and, in addition, flight crew involved in air transport operations shall have completed an in-flight check or an equivalent check in an approved synthetic training device.

(b) Training shall be in the following areas: (i) Pre-flight;

(ii) Normal operation of the system;

(iii) Procedures for manually updating the system;

(iv)Methods of monitoring, cross checking and recording system information;

(v) Operation in area of compass unreliability;

(vi) Malfunction procedures;

(vii) Terminal procedures;

5.1/P2




(viii)Waypoint symbology, plotting procedures, record keeping duties/practices;

(ix) Time keeping procedures; and

(x) Post-flight.

(c) Where pilots are required to use more than one type of GPS for approach, the training programme shall address the differences between the units, unless the units have been determined by the CAAV-FSSD to be sufficiently similar.

(d) Ground training shall include "hands on" training using a desk top simulator, a computer based simulation of the unit to be used, a static in-aircraft unit or other ground training device acceptable to the CAAV-FSSD.

5.1.1.3 Ground training: Non-Integrated Receivers (Panel Mounted GPS receivers)

Vietnam Airlines shall ensure that the training programme candidates are trained to proficiency in each of the elements associated with the following areas:

5.1.1.3.1 Knowledge

The GPS system, including: (i) GPS system components and aircraft equipment;

(ii) The composition of satellite constellation;

(iii)The minimum number of satellites required for 2-D and 3-D navigation;

(iv) The basic concept of satellite ranging;

(v) Factors affecting the accuracy of GPS signals;

(vi)The World Geodedic Survey 84 (WGS 84) datum and the effect of using any other datum;

(vii) Human factors applicable to the use of GPS and how errors may be reduced or eliminated;

(viii) Company standard operating procedures for using GPS units; and

(ix) Procedures for reporting GPS problems and database errors.

(x) Ability to perform the following operational tasks:

• Select appropriate operational modes;

• Recall categories of information contained in the database;

• Predict RAIM availability;

• Enter and verify user defined waypoints;

• Recall and verify database waypoints;

• Interpret typical GPS navigational displays including latitude/longitude, distance and bearing to waypoint, course

5.1/P3




deviation indication (CDI), desired track (DTK), track made good (TMG), actual track (TK), cross track error and any other information appropriate for the equipment used;

• Intercept and maintain GPS defined tracks;

• Determine navigation information appropriate for the conduct of the flight including ground speed (GS), estimated time of arrival (ETA) for next waypoint and destination;

• Recognition of waypoint passage;

• Use of 'direct to' function;

• Link enroute portion of GPS flight plan to approach;

• Conduct SIDs, STARs, terminal area procedures and holds;

• Retrieve, verify and conduct GPS stand alone approaches; and

• Conduct GPS missed approaches.

5.1.1.3.2 Operational & Serviceability Checks

Ability to conduct the following operational and serviceability checks:

(i) Database currency and area of operation;

(ii) Receiver serviceability;

(iii) RAIM status;

(iv) CDI sensitivity;

(v) Position indication; and

(vi)Number of satellites acquired and, if available, satellite position information.

5.1.1.3.3 Warnings & Messages

Ability to recognize and take appropriate action for all GPS warnings and messages including, where applicable:

(i) Loss of RAIM";

(ii) "2D navigation";

(iii) “In Dead Reckoning Mode";

(iv) "Database out of date";

(v) "GPS fail";

5.1/P4




(vi) "Barometric input fail";

(vii) "Power/battery low" or "fail";

(viii) "Parallel offset on"; and

(ix) "Satellite fail".

5.1.1.4 Ground training: Integrated Receivers (Flight Management Systems)


5.1.1.4.1 GPS Systems

Knowledge with the respect to the GPS system and theory of operation, including:

(i) GPS system components and aircraft equipment;

(ii) The composition of satellite constellation;

(iii)The minimum number of satellites required for 2-D and 3-D navigation;

(iv) The basic concept of satellite ranging;

(v) Factors affecting the accuracy of GPS signals;

(vi) The WGS84 datum and the effect of using any other datum; and

(vii) Human factors applicable to the use of GPS and how errors may be reduced or eliminated (i.e. maintaining situational awareness).

5.1.1.4.2 Operational Tasks

Ability to perform the following operational tasks: (i) Predict RAIM availability;

(ii) Link enroute portion of GPS flight plan to approach;

(iii) Conduct GPS stand alone approaches; and

(iv) Conduct GPS missed approaches.

5.1.1.4.3 Operational & Serviceability Checks

Ability to conduct the following operational and serviceability checks: (i) RAIM status;

(ii) CDI sensitivity; and

(iii)Number of satellites acquired and, if available, satellite position information.

5.1.1.4.4 Warnings & Messages

Ability to recognize and take appropriate action for all GPS warnings and messages including, where applicable:

5.1/P5




(i) "Loss of RAIM";

(ii) "2D navigation";

(iii) "GPS fail";

(iv) "Barometric input fail"; and

(v) "Satellite fail".

5.1.2. RNP (Required Navigation Performance) training


(i) RNAV system equipment, eligibility and usage limitations;

(ii) General operating procedures;

(iii) Pilot knowledge items;

(iv) Flight plan procedures; and

(v) Any policy or procedures related to BRNAV (Basic RNAV) operations that are required by foreign civil aviation authorities.

5.1.3. MNPS (Minimum Nav Performance Specification) training

5.1.3.1 Ground training

Vietnam Airlines shall provide its flight crew members with the following information and ground training:

(i) The MNPS “Specification” and what it means, including the historical concept of MNPS airspace and the horizontal separation standard;

(ii) The geographical boundaries of MNPS airspace and route structures/systems within and around it.

5.1.3.2 Flight/simulator training

Flight/simulator training requirements shall be completed prior to approval for flight operations within MNPS airspace being granted.

5.2/P1



RVSM TRAINING Rev 10 15 Aug 11

5.2 RVSM (Reduced Vertical Separation Minima) TRAINING

The following items should also be included in flight crew training programme:

(i) Knowledge and understanding of standard ATC phraseology used in each area of operations;

(ii) The importance of crewmembers cross-checking each other to ensure that ATC clearances are promptl and correctly complied with;

(iii) Use and limitations in terms of accuracy of standby altimeters in contingencies. Where applicable, the pilot should review the application of SSEC/PEC through the use of correction cards;

(iv) Problems of visual perception of other aircraft at 1,000 ft (300 m) planned separation during night conditions, when encountering local phenomena such as northern lights, for opposite and same direction traffic and during turns;

(v) Characteristics of aircraft altitude capture systems that may lead to the occurrence of overshoots;

(vi)TCAS considerations, particularly during climbs/descents in RVSM airspace;

(vii) Relationship between the altimetry, automatic altitude control and transponder systems in normal and abnormal situations;

(viii) Aircraft operating restrictions (if required for the specific aircraft group) related to RVSM airworthiness approval; and

(ix) Contingency procedures in the event of equipment failures, including reporting procedures in the event of altitude errors exceeding requirements.

5.3/P1



LVO, CAT II, CAT III TRAINING Rev 10 15 Aug 11

5.3 LVO, CAT II/III TRAINING

5.3.1 Low Visibility Operations (LVO) Training

5.3.1.1 Training Requirements

The following table outlines the CAAV approved LVO training syllabus:

Section of Course Contents

Low Visibility Ground Training

• General concepts and appropriate definitions, airport procedures, aids and markings. CAT II and CAT III lighting systems and approach bans.

• Factors affecting the determination of minima. • Resersionary minima. • An understanding of aircraft maintenance

requirements and serviceability • Aircraft perfomance limitations • Normal operating procedures • Non-normal procedures for handling pilot

incapacitation, engine and system failures below 1000ft, AH and DH

Low Visibility Simulator Training (Both night and day where possible)

• Taxying – Low visibility • Takeoff – minimum visibility • Normal operations • Engine and system failures before and after V1 • Loss of visibility • Landing and Go-around – CAT II/III • Normal operations • Aircraft and ground systems failures and loss

of visibility at height above and below AH and DH

• Pilot incapacitation • Takeoffs and landings must be at high weights

and at 10kts crosswind 5.3.1.2 Initial Qualification

Prior to conducting CAT II/III landings in the aircraft, pilots must have the following experience:

Captain:

• A course of training in Low Visibility Operations • A minimum time of 50 hours or 20 sectors as Pilot-in-Command • A minimum of four autolands in CAT I or better conditions, using Low

Visibility Procedures, on the aircraft type.

5.3/P2




First Officer:

• A course of training in Low Visibility Operations • A minimum of two autolands (as PNF) in CAT I or better conditions, using LVPs, on the aircraft type.

5.3.1.3 Crew Recency

Captain:

• In order to maintain recency a CAT II/III qualified pilot must have conducted a minimum of 3 approaches under CAT II/III procedures within the validity of the Operator Proficiency Check (normally 6 months) or participated the Company CAT II/III recurrent training progam.

• If the required autolands have not been completed in the above period days, recency can be updated by:

• Completing an autoland in the aircraft in CAT I conditions or better using Low Visibility Procedures, or

• Completing an autoland in an approved flight simulator using Low Visibility Procedures

First Officer:

• To maintain recency a F/O must participate in the approved recurrent training.

(Detailed Training Programs referred to LVO Manuals of FCD).

5.3.2. CAT II/III training

Vietnam Airlines requesting CAT II and III landing minima shall provide flight crew member training programme for low visibility operations that include structured courses of ground and simulator training.

Flight crew members with no previous CAT II or III experience must complete the initial training programme prescribed in this section.

5.3.2.1 Initial ground training

Vietnam Airlines shall provide an initial ground training course for low visibility operations that covers at least:

(i) The characteristics and limitations of the precision approach being used;

(ii) The aircraft requirements to conduct CAT II/III approaches;

5.3/P3




(iii) The ground system requirements to conduct CAT II/III approaches;

(iv) The characteristics of the visual aids;

(v) The effect on minima caused by changes in the status of ground installations;

(vi) The effects of known unserviceabilities and the use of minimum equipment lists;

(vii) Operating limitations resulting from airworthiness certification;

(viii) Guidance on the visual cues required at decision height (DH), if applicable, together with information on maximum deviation allowed from glide path or localizer;

(ix The importance and significance of Alert Height (AH), if applicable, and the action in the event of any failure above and below the AH;

(x) The characteristics of fog;

(xi) The operational capabilities and limitations of the particular airborne system;

(xii) The effects of precipitation, ice accretion, low level wind shear and turbulence;

(xiii) The effect of specific aircraft malfunctions;

(xiv) The use and limitations of RVR assessment systems;

(xv) The principles of obstacle clearance requirements;

(xvi) Recognition of and action to be taken in the event of failure of ground equipment;

(xvii) The procedures and precautions to be followed with regard to surface movement during operations when the RVR is 600ft (180m) or less;

(xviii) The significance of DH based upon radio altimeters and the effect of terrain profile in the approach area on radio altimeter readings and on the automatic approach/landing systems;

5.3/P4




(xix) The qualification requirements for pilots to obtain and retain approval to conduct CAT II and III operations; and

(xx) The importance of correct seating and eye position.

5.3.2.2. Initial sim ground training

5.3.2.2.1 General Requirements

(a) The simulator training for low visibility operations shall include:

(i) Checks of satisfactory functioning of equipment, both on the ground and in flight;

(ii) Monitoring of automatic flight control systems and autoland status annunciators with emphasis on the action to be taken in the event of failures of such systems; and

(iii) Actions to be taken in the event of failures such as engines, electrical systems, hydraulics or flight control systems.

(b) Vietnam Airlines must ensure that each flight crew member is trained to carry out his duties and instructed on the co-ordination required with other crew members.

(c) Training must be divided into phases covering normal operation with no aircraft or equipment failures but including all weather conditions that may be encountered and detailed scenarios of aircraft and equipment failure which could affect CAT II or III operations. If the aircraft system involves the use of hybrid or other special systems (such as heads-up displays or enhanced vision equipment) then flight crew members must practise the use of these systems in normal and abnormal modes during the simulator phase of training.

(d) Incapacitation procedures appropriate to CAT II and III operations shall be practised.

5.3.2.2.2 Required exercises

(a) CAT II and III training shall include at least the following exercises:

(i) Approaches using the appropriate flight guidance, autopilots and control systems installed in the aircraft, to the appropriate DH and to include transition to visual flight and landing;

(ii) Approaches with all engines operating using the appropriate flight guidance systems, autopilots and control down to the appropriate DH followed by a missed approach, all without external visual reference;

(iii) Where appropriate, approaches utilizing automatic flight systems to provide automatic flare, landing and roll out; and

5.3/P5




(iv) Normal operation of the applicable system both with and without acquisition of visual cues at decision height.

(b) Subsequent phases of training must include at least:

(i) Approaches with engine failure at various stages on the approach;

(ii) Approaches with critical equipment failures (e.g. electrical systems, autoflight systems, ground and/or airborne ILS/MLS/GPS systems and status monitors);

(iii) Approaches where failures of autoflight equipment at low level require either:

• Reversion to manual flight to control flare, landing and roll out or missed approach; or

• Reversion to manual flight or a downgraded automatic mode to control missed approaches from, at or below DH including those that may result in a touchdown on the runway;

(iv) Failures of the systems which will result in excessive localizer and/or glideslope deviation, both above and below DH/AH, in the minimum visual conditions authorised for the operation.

(v) In addition, a continuation to a manual landing must be practised if a heads-up display forms a downgraded mode of the automatic system or the heads-up display forms the only flare mode; and

(vi) Failures and procedures specific to the aircraft type or variant.

(c) The training programme must provide practice in handling faults that require a reversion to higher minima.

(d) The training programme must include the handling of the aircraft when, during a CAT III approach, the fault causes the autopilot to fail at or below DH/AH when the last reported RVR is 1000ft (300m) or less.

5.3.2.3. Flight crew member qualifications

(a) Prior to being authorised for unrestricted CAT II/III approaches:

(i) The pilot conducting the approach shall have acquired the following as

part of the line indoctrination training on the aircraft type being flown

under the supervision of a qualified company training pilot or

Check Pilot:

• For CAT II operations, a minimum of 3 manual landings from

autopilot disconnect at DH; and

5.3/P6




• For CAT III operations, a minimum of 3 autolands except that only 1

autoland is required if the simulator training had been completed in

a Level D simulator;

(ii) The pilot conducting the approach shall have acquired a minimum of

100 hours or 20 sectors on the aircraft type, whichever is earlier,

unless converting from a similar type aircraft (turbo-prop to turbo-prop

or turbo-jet to turbo-jet) in which he/she had maintained a CAT II/III

qualification to the same limits prior to conversion.

(iii) Upon completion of the line indoctrination training on the new aircraft,

such pilots may be authorised for CAT II/III operations; and

(iv) While acquiring the required experience and for an additional

100hours or 20 sectors on type, whichever is earlier, 300 ft (90m)

must be added to the applicable CAT II or III RVR unless:

• The flight crew includes a qualified training pilot or a check pilot; or

• He/she has been previously qualified for CAT II or III operations

with a CAAV- FSSDapproved operator.

(b) Prior to a pilot conducting a CAT II/III approach:

(i) He /she shall have completed the CAT II/III training within the

preceding 12 months; and

(ii) He /she shall have been checked by a CAAV-FSSD Flight Operations

Inspector or a check pilot within the preceding 6 months.

5.3.2.4 Conversion training requirements

Vietnam Airlines shall ensure that each flight crew member completes the

following CAT II/III training if converting to a new type or variant of aircraft in

which CAT II and III operations will be conducted:

(i) Ground Training. The appropriate initial training requirements, taking

into account the flight crew member’s CAT II and CAT III training and

experience.

(ii) Simulator Training:

5.3/P7




• A minimum of eight (8) approaches and/or landings in a

simulator approved for the purpose.

• Additional training if any special equipment is required that the

pilot has no previous experience, such as heads-up displays or

enhanced vision equipment.

5.3.2.5 Supervised Line Training

Vietnam Airlines must ensure that each flight crew member undergoes the following line flying under supervision:

(i) For CAT II, a minimum of three (3) landings from autopilot disconnect at DH; and

(ii) For CAT III, a minimum of three (3) autolands except that only one autoland is required when the required simulator training has been carried out in a Level D flight simulator.

5.3.2.6 Recurrent training and checking

(a) Vietnam Airlines must ensure that, in conjunction with the normal recurrent training and operator proficiency checks, a pilot’s knowledge and ability to perform the tasks associated with the particular category of operation for which he is authorised is checked.

The required number of approaches to be conducted during such recurrent training is to be a minimum of two, one of which is to be a missed approach.

(b) Vietnam Airlines must use a flight simulator approved for CAT II/III training.

(c) Vietnam Airlines must ensure that, for CAT III operations on aircraft with a fail-passive flight control system, a missed approach is completed at least once every 18 months as the result of an autopilot failure at or below DH/AH when the last reported RVR was 1000ft (300m) or less.

5.3.2.7 CAT II/III recency requirements

(a) Vietnam Airlines must ensure that, in order for pilots to maintain a CAT II or CAT III qualification, they have conducted:

(i) A minimum of 3 approaches and landings using approved CAT II/III procedures during the previous six month period,

5.3/P8




(ii) At least one of which must be conducted in the aircraft.

(b) Vietnam Airlines may not substitute this recency requirement for recurrent training.

5.4/P1



ETOPS TRAINING Rev 10 15 Aug 11

5.4 ETOPS TRAINING

5.4.1 Pilot Training

The ETOPS training consists two parts:

• ETOPS ground training;

• ETOPS simulator/flight training.

Prior to ETOPS approval, Vietnam Airlines shall validate its ETOPs training through a demonstration to the CAAV –FSSD of the following:

• The conduct of at least one ETOPS flight in a simulator on a route representative of one to be flown, including a failure enroute requiring a descent and diversion to the enroute alternate; and

• An actual ETOPS flight.

5.4.1.1 ETOPS ground training

Vietnam Airlines shall provide its flight crew members with at least the following information and ground training:

(i) The concepts and requirements of ETOPS, including the company procedures with respect to these requirements;

(ii) A full glossary of ETOPS-specific terms and their definitions;

(iii) ETOPS dispatch and MEL requirements, including considerations following previous equipment failures;

(iv) Flight planning and navigation documentation and procedures specific to ETOPS;

(v) Weather and minima requirements with specific emphasis on enroute alternates;

(vi) Enroute alternate aerodrome selection criteria;

(vii) Fuel requirements, including minimum requirement, contingency fuel reserve and critical fuel scenarios;

(viii) MMNPS procedures and requirements;

(ix) Abnormal and emergency (contingency) procedures and diversion procedures, including procedures for single and multiple equipment failures in flight and the operational restrictions with these failures;

(x) The use of performance data on one-engine inoperative; and

(xi) Communication procedures.

5.4/P2



ETOPS TRAINING Rev 10 15 Aug 11

5.4.1.2 ETOPS simulator/flight training

(i) ETOPS simulator training programme shall include a dedicated ETOPS critical scenario covering an engine failure and/or emergency depressurization and associated decision making criteria.

(ii) MNPS procedures for in-flight contingencies and navigation cross-check procedures shall be reviewed in either the simulator training or during flight training.

(iii) Flight training under supervision shall consist of four sectors over an ETOPS route the last of which can be a check flight.

5.4.2 ETOPS Inspector/TRE training

The term “established ETOPS instructor/TRE” will be defined as an ETOPS instructor who has achieved at least two year experience of training ETOPS procedures and who has, in addition, extensive experience of Oceanic flight procedures and planning.

To be qualify as ETOPS instructor, the instructor must first instruct the preflight and planning syllabus outlined in training program under the supervision of an established ETOPS instructor.

This will be followed by a training flight flown under ETOPS criteria. The flight will be observed and checked by an established ETOPS experienced instructor. Subject to a satisfactory performance by the “trainee” instructor, authorization will be given to instruct ETOPS procedures in Vietnam Airlines.

5.5/P1


SPECIAL FLIGHT OPERATIONS TRAINING DGR TRAINING Rev 10

15 Aug 11

5.5 DGR (Dangerous Goods) training

Vietnam Airlines shall establish, maintain, and have approved by the Authority, staff training programmes, as required by the Technical Instructions. Crew members should have received training which covers:

• General philosophy; • Limitations; • List of dangerous goods; • Labelling and marking; • Recognition of Undeclared Dangerous Goods; • Storage and loading procedures; • Pilot’s notification; • Provisions for passengers and crew; • Emergency procedures.

(Detailed Training Programs referred to Training Programme of Dangerous

Goods of Training Department).

After completion of this CAT, learners will be able to:

• Recognize dangerous goods;

• Have knowledge of current regulations basis;

• Define 09 classes of dangerous goods;

• Look up (and extract information) from dangerous goods list;

• Identify hazard labels and handling labels of dangerous goods;

• Identify and recognize dangerous goods by specification on packages;

• Identify potential risks in cargo and baggage;

• Grasp procedures of loading and storage;

• Understand dangerous goods regulations applied for passengers and crewmembers;

• Follow procedure of dangerous goods incidents/accidents settlement.

Vietnam Airlines shall ensure that all staff who require dangerous goods training receive recurrent training at intervals of not longer than 2 years.

APDX/P0

TRAINING

PART D - OM

APPENDIX 1

SUBJECT: SIMULATORS IN TRAINING

Rev 10 15 Aug 11

RECOMMENDATION OF DEVIATION BETWEEN SIM AND AIRCRAFT IN OPERATION

APDX/P1

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11

Issued by Crew Training Post Holder

RECOMMENDATIONS OF DEVIATION BETWEEN SIM AND AIRCRAFT IN OPERATION

Subject: SIM A320-200 Name of Operator: CAE INC Location: Kuala Lumpur, Malaysia Flight Simulator Identification: 2WAX-761 Type of Flight Simulator: A320-200

Contents Aircraft in operation

SIM in training

Recommendation of deviation

1 Configuration A320/1 A320-200 NIL

2 Glass Cockpit SAME SAME NIL

3 Engine CFM56-5B4/ V2527-A5

CFM56-5B4/ V2527-A5 NIL

4 Cockpit Layout SAME SAME NIL

5 Check list VNA CHECK LIST

VNA CHECK LIST NIL

6 Database of Network Airports

SAME SAME NIL

Note: It can be used for type rating training. It can be used for recurrent training.

APDX/P2

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM B777-200 Simulator Operator: Zhuhai - Chuhai Location: Zhuhai - China Flight Simulator Identification: CAE 2RV2-480 Type of Flight Simulator: B777-200/ER


SIM in training


1 Configuration B777-200 B777-200 NIL


3 Engine GE90-90B/ PW4047

GE90-76B/ PW4077 NIL


5 Check list

VNA CHECK

LIST

VNA CHECK LIST NIL


SAME SAME NIL


APDX/P3

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11


RECOMMENDATIONS OF AVIATION BETWEEN SIM AND AIRCRAFT IN OPERATION

Subject: SIM B777-200ER Name of Operator: Boeing Singapore Training & Flight Services Pte Ltd. Location: Singapore Flight Simulator Identification: 2 RWF Type of Flight Simulator: B777-200ER


SIM in training


1 Configuration B777 B777-200ER NIL


3 Engine RR TRENT 895 & GE 90-94B

RR TRENT 895 & GE 90-94B NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P4

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM A320-200 Name of Operator: CAE International Holdings Ltd. Location: Singapore Flight Simulator Identification: CAE-FFS-A320 Type of Flight Simulator: A320-200


SIM in training




3 Engine CFM 56-5B4/ IAE V2527-A5

CFM 56-5B4/ IAE V2527-A5 NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P5

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM A330 Name of Operator: China Airlines Location: Taipei, Taiwan Flight Simulator Identification: CAL-FFS-10 Type of Flight Simulator: A330


SIM in training




3 Engine GE CF6-80E1A4

GE CF6-80E1A4 NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P6

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM A330 Name of Operator: China Airlines Location: Taipei, Taiwan Flight Simulator Identification: CAL-FFS-09 Type of Flight Simulator: A330


SIM in training




3 Engine GE CF6-80E1A4

GE CF6-80E1A4 NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P7

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM F70/100 Name of Operator: Aviation Training Australia Pty Ltd. Location: Ansett Aviation Training, Australia Flight Simulator Identification: No.AUS-41/2 Type of Flight Simulator: F70/100 F28 MK 0100


SIM in training


1 Configuration F70 F100 Briefing before training


3 Engine RR Tay 620 RR Tay 650 Briefing before training



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P8

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM B777-200/300 Name of Operator: Thai Airways International Public Co Ltd. Location: Bangkok, Thailand Flight Simulator Identification: FSCM K1182, W/O T2931 Type of Flight Simulator: B777-200/300


SIM in training


1 Configuration B777 B777-200/300 NIL


3 Engine GE90-94B RR TRENT 875/892

Briefing before training



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P9

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM ATR72/200 & ATR72/212A Name of Operator: Asian ATR Training Center (AATC). Location: Bangkok, Thailand Flight Simulator Identification: ATR72-200 (FFS#1/#2)/ATR72-212A (FFS#1/#2) Type of Flight Simulator: ATR72/200 & ATR72/212A


SIM in training


1 Configuration ATR72 ATR72/200 ATR72-212A NIL


3 Engine PW 124B/ PW 127F

PW 124B/ PW 127F NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P10

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM F70/100 Name of Operator: CAE Centre Amsterdam B.V Location: Amsterdam, Netherlands Flight Simulator Identification: F28 Mk70, SN 001 (MA002N42.01.2.899) Type of Flight Simulator: F70/100


SIM in training


1 Configuration F70 F70/100 NIL


3 Engine TAY 620 TAY 620 NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P11

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM A330 Name of Operator: CAE Flight & Simulator Services Sdn Bhd Location: Kuala Lumpur, Malaysia Flight Simulator Identification: 2 TB1 Type of Flight Simulator: A330-200


SIM in training


1 Configuration A330 A330-200 NIL


3 Engine PW RR, GE Briefing before training



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P12

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM A320 Simulator Operator: CASC-AIRBUS Training Center Location: Beijing, China Flight Simulator Identification: S15 Type of Flight Simulator: A320-200


SIM in training





CFM56-5B4/ V2527-A5 NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P13

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM A320 Simulator Operator: CASC-AIRBUS Training Center Location: Beijing, China Flight Simulator Identification: S32 Type of Flight Simulator: A320-200


SIM in training





CFM56-5B4/ V2527-A5 NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX/P14

TRAINING

PART D - OM

APPENDIX 1


Rev 10 15 Aug 11



Subject: SIM A330 - 200 Simulator Operator: HUA – OU Aviation Training Location: Beijing, China Flight Simulator Identification: S39 Type of Flight Simulator: A330-200


SIM in training


1 Configuration A330-200 A330-200 NIL


3 Engine

GE CF6 80 E1A3,

PW4168A, RR TRENT 772B-60

GE CF6 80 E1A3,

PW4168A, RR TRENT 772B-60

NIL



VNA CHECK LIST NIL


SAME SAME NIL


APDX2/P0

TRAINING

PART D - OM

APPENDIX 2

TRAINING RECORD

Rev 10 15 Aug 11


TRAINING RECORD FORM

APDX2/P1

TRAINING

PART D - OM

APPENDIX 2

TRAINING RECORD

Rev 10 15 Aug 11


BASE TRAINING DATE OF FLIGHT:................./............../................

EXAMINER: __________________________________________________________

AIRPORT 02 eng

GA 01 eng

GA T&G FS FLIGHT TIME

- Flight Preparation 1 2 3 4 5 - Take Off/ Climb 1 2 3 4 5 - Cruise/ Descent 1 2 3 4 5 - Circuits pattern 1 2 3 4 5 - Approach 1 2 3 4 5 - Landing/Flare 1 2 3 4 5 - Handling 1 2 3 4 5

COMMENTS:

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

____________________________________________________________________

EXAMINER’S SIGNATURE TRAINEE’S SIGNATURE

APDX2/P2

TRAINING

PART D - OM

APPENDIX 2

TRAINING RECORD

Rev 10 15 Aug 11


ONLINE TRAINING Date of flight:............................................................Route:.............................................. Sectors:……………..Cum Sectors:………………….Active:…………..Support:………….. Flight Hours:…………………………………..Cum Hours:…………………………………... Instructor:………………………………………………………………………………………… FLIGHT PREPARATION 1 2 3 4 5 SUPPORT DUTIES 1 2 3 4 5 SOP 1 2 3 4 5 INST FLYING 1 2 3 4 5 APPROACH/LANDING 1 2 3 4 5 A/C HANDLING 1 2 3 4 5 PROCEDURES 1 2 3 4 5 DECISION MAKING 1 2 3 4 5 MANAGEMENT 1 2 3 4 5 COMMUNICATION 1 2 3 4 5 CREW COORDINATION/CRM 1 2 3 4 5 FUEL EFFICIENCY 1 2 3 4 5 SITUATION AWARENESS 1 2 3 4 5 COMMAND ABILITY 1 2 3 4 5

COMMENTS: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… MESSAGE TO NEXT INSTRUCTOR: ……………………………………………………………………………………………………

APDX2/P3

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APPENDIX 2

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………………………………………………………………………………………………………………………………………………………………………………………………………… INSTRUCTOR’S SIGNATURE TRAINEE’S SIGNATURE

INTERMEDIATE CHECK Instructor:………………………………………………………………………………………….

ROUTE DATE PF PNF FLIGHT TIME PROGRESSIVE HRS

Satisfactory Un-satisfactory COMMENTS: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………

APDX2/P4

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APPENDIX 2

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…………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………

INSTRUCTOR’S SIGNATURE TRAINEE’S SIGNATURE

FINAL CHECK EXAMINER:………………………………………………………………………………………

ROUTE DATE PF PNF FLIGHT TIME PROGRESSIVE HRS

Satisfactory Un-satisfactory COMMENTS: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………

APDX2/P5

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APPENDIX 2

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…………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………

INSTRUCTOR’S SIGNATURE TRAINEE’S SIGNATURE

RELEASE UNDER SUPERVISION Date of flight:............................................................Route:.............................................. Sectors:……………..Cum Sectors:………………….Active:…………..Support:………….. Instructor:…………………………………………………………………………………………

Satisfactory Un-satisfactory COMMENTS: …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………

APDX2/P6

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RECOMMENDATION:………………………………………………………………………… …………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………………………………………… INSTRUCTOR’S SIGNATURE TRAINEE’S SIGNATURE

INSTRUCTOR OBSERVATION INSTRUCTOR: DATE:

BRIEFING/DEBRIEFING COMMENT:

SIMULATOR SESSION COMMENT:

APDX2/P7

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CONDUCT UNDER SUPERVISION Instructor name:………………………….. Date:………………………. SESSION PREPARATION 1 2 3 4 5 TECHNICAL KNOWLEDGE 1 2 3 4 5 INSTRUCTOR APPEARANCE 1 2 3 4 5 STANDARDIZATION 1 2 3 4 5 BRIEFING/DEBRIEFING 1 2 3 4 5 FLEXIBILITY 1 2 3 4 5 CLARITY OF EXPLANATION 1 2 3 4 5 SELF- CONFIDENT 1 2 3 4 5 ATTENTION TO TRAINEES 1 2 3 4 5 TRAINING ATMOSPHERE 1 2 3 4 5 USE OF EQUIPMENT 1 2 3 4 5 PERIODICAL SKILL 1 2 3 4 5 USE OF DOCUMENT 1 2 3 4 5 ENGLISH EXPRESSION 1 2 3 4 5 EXPERIENCE TO SESSION GUIDE 1 2 3 4 5 PRONUNCIATION 1 2 3 4 5 TIME MANAGEMENT 1 2 3 4 5 GRAMMAR 1 2 3 4 5

COMMENTS: …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………

NSTRUCTOR’S SIGNATURE: TRAINEE’S SIGNATURE:

APDX2/P8

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…………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… INSTRUCTOR’S SIGNATURE TRAINEE’S SIGNATURE

LTC/SFI/TRI TRAINING FOLLOW UP PILOT:

AIRCRAFT TYPE:

MODULE No SUBJECT DATE

INSTRUCTOR’S Name and Signature

1 INSTRUCTIONAL CONCEPT AND TECHNIQUES

2 SIMULATOR OBSERVATION

APDX2/P9

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3 BOARD BRIEFING

4 CONDUCT UNDER SUPERVISION

5 UNDERSUPERVISION EVALUATION

6 F.I.F/ZFTT

7 FLIGHT OBSERVATION

NOTE: Depending on instructor’s position, one or more module(s) may not be applicable

-For GSI training, only modules 1 and 3 are applicable. -For LTC training, only modules 1,3 and 6 are applicable. -For line qualified SFI training, only modules 1,2,3,4 and 5 are applicable. -For non-line qualified SFI training, only modules 1,2,3,4,5 and 7 are applicable. -For TRI training, only modules 1,2,3,4,5,6 are applicable.

KIỂM TRA BAY KHAI THÁC (Line Check Assesment Form)

Người được kiểm tra (Pilot’s name):......................................................... Chức năng (Function): Capt/First Officer/Second Officer (circle as appropriate) SỐ BẰNG LÁI (Licence No.):...............................SỐ THẺ BAY (ID No)..................... LOẠI MÁY BAY (Aircraft Type):..........................A/c REG No:................................ GIÁO VIÊN KIỂM TRA (Instructor):.............................................................................. KIỂM TRA ĐƯỜNG BAY ĐẶC BIỆT (Special Route Airport)....................................... NGÀY KIỂM TRA (Date)............/............/...............ĐƯỜNG BAY (Route)................... SOP 1 2 3 4 5 SUPPORT DUTIES 1 2 3 4 5 APP/LANDING 1 2 3 4 5 DECISION MAKING 1 2 3 4 5 AIRCRAFT HANDLING 1 2 3 4 5 SITUATION AWARENESS 1 2 3 4 5 CREW COORDINATION/CRM 1 2 3 4 5 ROUTE COMPETENCE 1 2 3 4 5

FLT MANAGEMENT 1 2 3 4 5 COMMAND ABILITY/ POTENTIAL

1 2 3 4 5

APDX2/P10

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INSTRUMENT FLYING 1 2 3 4 5 AIRPORT COMPETENCE 1 2 3 4 5 FUEL EFFICIENCY 1 2 3 4 5

NHẬN XÉT (Comments): …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………

OVERALL PERFORMANCE CHỮ KÝ CỦA NGƯỜI KIỂM TRA 5 (Instructor’s signature) 4 ĐẠT (Passed) 3 2 KHÔNG ĐẠT (Failed) 1

1.Safely involved CHỮ KÝ CỦA NGƯỜI ĐƯỢC KIỂM TRA 2.Unacceptable (Pilot’s signature) 3.Acceptable 4.Standard 5.Above standard

KIỂM TRA HUẤN LUYỆN ĐỊNH KỲ CHO GIÁO VIÊN

(Instructor’s recurrent qualification assessment)

Người được kiểm tra (Pilot’s name):......................................................... Chức năng (Function): TRE/TRI/SFE/SFI/LTC (circle as appropriate) Số bằng lái(Licence No.):...............................Loại máy bay (Aircraft Type)..................... Giáo viên kiểm tra (Instructor’s name):.............................................................................. Nơi kiểm tra (Location):......................Số đăng ký SIM (SIM registration No.):................ Ngày kiểm tra(Date)............/............/...............Bài bay (Session No.)............................ Định kỳ(Recurrent) Hồi phục(Refresher/Requalification) SESSION PREPARATION N/A 1 2 3 4 5 TECHNICAL KNOWLEDGE N/A 1 2 3 4 5 INSTRUCTOR APPEARANCE N/A 1 2 3 4 5 STANDARDIZATION N/A 1 2 3 4 5 BRIEFING/DEBRIEFING N/A 1 2 3 4 5 FLEXIBILITY N/A 1 2 3 4 5 CLARITY OF EXPLANATION N/A 1 2 3 4 5 SELF- CONFIDENT N/A 1 2 3 4 5

APDX2/P11

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ATTENTION TO TRAINEES N/A 1 2 3 4 5 TRAINING ATMOSPHERE N/A 1 2 3 4 5 USE OF EQUIPMENT N/A 1 2 3 4 5 PERIODICAL SKILL N/A 1 2 3 4 5 USE OF DOCUMENT N/A 1 2 3 4 5 ENGLISH EXPRESSION N/A 1 2 3 4 5 EXPERIENCE TO SESSION GUIDE

N/A 1 2 3 4 5 PRONUNCIATION N/A 1 2 3 4 5

TIME MANAGEMENT N/A 1 2 3 4 5 GRAMMAR N/A 1 2 3 4 5

NHẬN XÉT (Comments): …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………


N/A Not applicable CHỮ KÝ CỦA NGƯỜI ĐƯỢC KIỂM TRA 1. Unacceptable (Pilot’s signature) 2. Poor 3. Fair 4. Good 5. Very good

HUẤN LUYỆN BAY SIMULATOR (Simulator flight assessment)

Người được kiểm tra (Pilot’s name):......................................................... Chức năng (Function): TRE/TRI/SFE/SFI/LTC/Line captain/First Officer/Second Officer (circle as appropriate) Số bằng lái(Licence No.):...............................Loại máy bay (Aircraft Type)..................... Giáo viên kiểm tra (Instructor’s name):.............................................................................. Nơi kiểm tra (Location):......................Số đăng ký SIM (SIM registration No.):................ Ngày kiểm tra(Date)............/............/...............Bài bay (Session No.)............................ Định kỳ(Recurrent) Hồi phục(Refresher/Requalification) Đánh giá (Evaluation) TYPE RATING REVALID/RENEW ETOPS LVTO INSTRUMENT RATING REVALID/RENEW LHS Relief Crew CAT II/III RHS FLYING (For TRE,TR or LTC) RHS (For Line Capt as P2) SOP N/A 1 2 3 4 5 NORMAL PROCEDURES N/A 1 2 3 4 5 APP/LANDING N/A 1 2 3 4 5 NON-NORMAL PROCEDURES N/A 1 2 3 4 5

APDX2/P12

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MANAGEMENT N/A 1 2 3 4 5 ASSYMETRIC FLY N/A 1 2 3 4 5 CRM N/A 1 2 3 4 5 DECISION MAKING N/A 1 2 3 4 5 SUPPORT DUTIES N/A 1 2 3 4 5 SITUATION AWARENESS N/A 1 2 3 4 5

A/C HANDLING N/A 1 2 3 4 5 COMMAND ABILITY/ POTENTIAL

N/A 1 2 3 4 5

INSTRUMENT FLT N/A 1 2 3 4 5 RHS FLYING N/A 1 2 3 4 5

NHẬN XÉT (Comments): …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… …………………………………………………………………………………………………… ……………………………………………………………………………………………………


N/A Not applicable CHỮ KÝ CỦA NGƯỜI ĐƯỢC KIỂM TRA 1. Unacceptable (Pilot’s signature) 2. Poor 3. Fair 4. Good 5. Very good