oil, gas & petrochemical customer success stories · following industry categories: •...

28
Visualize Your Enterprise Visualize Your Enterprise™ Proven Solutions for Every Industry Oil, Gas & Petrochemical Customer Success Stories

Upload: others

Post on 03-Jul-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

Visualize Your Enterprise™Visualize Your Enterprise™

Proven Solutions for Every Industry

Oil, Gas & PetrochemicalCustomer Success Stories

Page 2: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

I C O N I C S T h a n k s O u r L o y a l C u s t o m e r s f r o m A r o u n d t h e W o r l d

I C O N I C S i s a l e a d i n g p r o v i d e r o f a w a r d - w i n n i n g r e a l - t i m e v i s u a l i z a t i o n , S C A D A a n d o p e r a t i o n a l m a n a g e m e n t s o f t w a r e f o r m a n u f a c t u r i n g i n t e l l i g e n c e a n d b u i l d i n g a u t o m a t i o n . I C O N I C S s o f t w a r e d e l i v e r s s i g n i f i c a n t c o s t r e d u c t i o n s i n d e s i g n , b u i l d i n g , d e p l o y m e n t a n d m a i n t e n a n c e f o r a w i d e v a r i e t y o f m a n u f a c t u r i n g c o m p a n i e s , b u i l d i n g o w n e r s a n d g o v e r n m e n t o r g a n i z a t i o n s . I C O N I C S s o l u t i o n s h a v e h e l p e d o u r u s e r s t o b e m o r e a g i l e a n d p r o d u c t i v e a n d t o a c h i e v e s u s t a i n e d p r o f i t a b i l i t y. O u r p r o d u c t s a r e i n s t a l l e d i n o v e r 2 5 0 , 0 0 0 a p p l i c a t i o n s w o r l d w i d e , c o n t i n u o u s l y d e l i v e r i n g v a l u e t o m o r e t h a n 7 0 % o f t h e F o r t u n e 1 0 0 0 .

Page 3: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

Table of ContentsIntroduction

About ICONICS ......................................................................................................................................................... iPresident’s Message ..............................................................................................................................................iiMicrosoft’s Sustainability Partner of the Year ..............................................................................................iiiICONICS Software Solutions ..............................................................................................................................ivSupport & Services ...............................................................................................................................................vii

Oil, Gas & Petrochemical .......................................................................................1Bohr Instrument Services ....................................................................................................................................3ENSTOR ......................................................................................................................................................................5LIIEC Oil Company ..................................................................................................................................................7SC <<ATS>> Company, Ltd. ................................................................................................................................9STSI d.o.o. Integrated Technical Services .................................................................................................... 11Transneft Russian Pipeline ............................................................................................................................... 13

I C O N I C S T h a n k s O u r L o y a l C u s t o m e r s f r o m A r o u n d t h e W o r l d

Page 4: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

i

About ICONICSFounded in 1986, ICONICS is an independent software developer and Microsoft® Gold Certified Partner of award-winning real-time visualization, HMI/SCADA, manufacturing intelligence, MES, building automation and a suite of analytics solutions for operational excellence. ICONICS products are used in automotive, building automation, renewable energy, utilities, water/wastewater, oil & gas, pharmaceuticals and many other applications.

ICONICS cultivates an international culture of innovation, creativity and excellence in product design, development, technical support, sales and service. The company is headquartered in Foxborough, Massachusetts, and has offices throughout the United States and in the Netherlands, United Kingdom, Australia, Czech Republic, China, Italy, India, France and Germany, with over 50 percent of its sales coming from its international operations. ICONICS also has a joint software development and sales office in the Czech Republic.

ICONICS is committed to providing the best value for your investment. As a leading provider of Web-enabled HMI, SCADA and manufacturing intelligence solutions, ICONICS retains the best talent

and has created a culture that encourages innovation, creativity and excellence in its product development, technical support, sales and service.

ICONICS’ advanced visualization, productivity and sustainability solutions, built on its flagship GENESIS64™ HMI/SCADA and AnalytiX® products, help increase production, reduce energy costs, and curtail carbon-based greenhouse gases. ICONICS products are based on open industry standards, such as OPC, OPC UA, BACnet, Web Services and many others. ICONICS makes extensive use of the latest Microsoft technology such as .NET, HTML5, Silverlight, Active Directory, Windows Server, Windows 7, Windows 8, SharePoint 2010, SQL Server 2008, SQL Server 2012, Internet Explorer, Bing Maps, IIS and Office.

With more than 250,000 installations worldwide, ICONICS’ extensive software solutions are used in a wide variety of applications across many industries. In order to meet the high demands of many large and complex applications, ICONICS provides consulting services and extensive training to support its customers, including end users, Systems Integrators, OEMs and channel partners.

ICONICS is a charter member of the OPC Foundation (www.opcfoundation.org), an organization dedicated to “ensuring interoperability in automation” by creating and

maintaining open specifications that standardize communication. ICONICS has been on the OPC Foundation Board of directors since 2003 and provides “OPC to the Core” solutions for automation and

products for the development of OPC Servers, OPC clients and OPC-enabled controls.

Page 5: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

ii

President’s MessageWelcome to the ICONICS Customer Success Story Catalog. Since ICONICS’ founding in 1986, and with over 250,000 installations worldwide, our industrial automation software solutions have helped customers in a vast array of industries and applications. From delivering solutions for the world’s largest pipeline to automating renewable wind parks, ICONICS’ solutions have helped to meet the most demanding challenges worldwide.

Inside the Success Story CatalogThis catalog is a compilation of the most successful implementations, installations and deployments across the globe. We have organized these stories into the following industry categories:

• Building Controls • Food & Pharmaceutical• Government Infrastructure • Machine Builders & Manufacturing• Oil, Gas & Petrochemical • Renewable Energy, Power & Utilities• Water & Wastewater

In each of the enclosed success stories, you’ll read about real world customer needs in achieving unique business objectives and the recommended ICONICS solutions for these needs. These stories also include ICONICS channel partners involved in each project, the ultimate outcome and, in some cases, future expansion plans to use other ICONICS products.

2012 Microsoft Sustainability Partner of the YearThis past year, ICONICS was honored to win the prestigious Microsoft 2012 Sustainability Partner of the Year award. This award recognizes the partner who delivered software and technology innovations built on the Microsoft platform that helped people and organizations around the world reduce their impact on the environment.

We hope that you enjoy these customer stories and find out how ICONICS has helped solve real world applications. We also hope these testimonials inspire you to learn how ICONICS can help meet your or your clients’ automation software needs.

Thank you again to those customers and partners who helped us put this Success Story Catalog together.

And to our potential new customers, we look forward to working with you.

Sincerely,

Russell L. AgrusaPresident and CEOICONICS, Inc.

Russell L. AgrusaPresident & CEOICONICS, Inc.

Page 6: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

iii

ICONICS was chosen for the Microsoft Sustainability Partner of the Year Award for 2012 from nearly 3,000 entrants. Due to our successful implementation of customer solutions based on Microsoft technology and a continued dedication to new technology, ICONICS puts sustainability at the

forefront of our innovation. After the second Microsoft Award received in four years; the other being the 2008 Microsoft Partner of the Year Award; ICONICS is proud to produce the cutting edge software that Microsoft has come to expect and appreciate in ICONICS.

Sustainability is a growing priority for many businesses including many building and manufacturing facilities worldwide. In the United States alone, industry experts estimate that businesses spend about $100 billion on energy for their offices. This creates a pronounced need for the careful allocation and management of natural resources. Customers, as a direct result of using the ICONICS solution, have realized a 6-12% cost reduction and energy savings in year one, with an ROI in as short as nine months. A prescriptive software approach to identifying sources of energy loss has proven itself in buildings, manufacturing operations and water/sewer industries.

ICONICS’ Sustainability and AnalytiX® solutions help reduce energy costs, cut consumption, and curtail carbon-based greenhouse gases generated by manufacturers, buildings and factories. To achieve these goals, ICONICS solutions utilize the complete Microsoft stack including; .NET (WPF, WCF, WF), Silverlight, Active Directory, Windows Server, Windows 8, SharePoint 2010, SQL Server 2012, Internet Explorer, Windows Phone, Bing Maps, IIS and Office 2013.

In today’s competitive global economy, everyone is looking for ways to reduce consumption, monitor conditions, lower energy costs and minimize carbon emissions. To that end, ICONICS designed its AnalytiX suite with the flexibility to cater to any application in any industry. Virtually any process, production or building data that requires summarization, aggregation, comparison and observation over time can greatly benefit from this solution. Applications range from buildings and facilities, smart grids and large water plants to wind and solar renewable energy sites, airports and campus-wide installations; all providing the desired, sustainable results that customers can anticipate when using ICONICS software solutions.

“For its commitment to helping customers increase the energy-efficiency of their operations, ICONICS, Inc. is recognized by Microsoft as the 2012 Sustainability Partner of the Year. By using the Microsoft technology platform to harness the power of real-time data from manufacturing and facility operations, ICONICS has achieved outstanding results in driving customer sustainability efforts and reducing energy costs across all the multiple industries.”

Rob Bernard Chief Environmental Strategist

Microsoft

Sustainability Partner of the Year

Page 7: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

iv

Software SolutionsICONICS Software Solutions cover a wide variety of customer and partner visualization, control and analysis needs. For more information, visit ICONICS online at www.iconics.com.

HMI/SCADAICONICS creates 64-bit and 32-bit HMI/SCADA software suites that help customers visualize and control processes in a wide variety of industries and applications worldwide.

GENESIS64™ is a mission critical, scalable, 64-bit HMI/SCADA solution utilizing the latest visualization technologies to deliver high-powered 2D, 3D and GEO-SCADA HMI visualizations with natural user interfaces such as Multitouch. It provides universal connectivity through OPC, OPC UA, BACnet, SNMP and Web Service protocols.

GENESIS32™ , for 32-bit platforms, provides advanced visualization solutions, connecting plant-level operations to the enterprise, turning real-time data into a competitive advantage.

AnalyticsICONICS has created an analytics suite of products that transforms large amounts of real-time data from manufacturing and facility operations into Actionable Intelligence, driving improvement in productivity, efficiency, quality and sustainability.

Energy AnalytiX® is a sustainability and energy management solution that helps reduce energy costs, cut consumption and curtail carbon-based greenhouse gases generated by manufacturers, buildings and factories. Energy AnalytiX’ ability to integrate data from any electric, gas, fuel, steam or water meter, as well as operations and business variables, delivers the insight needed to identify improvement opportunities.

Facility AnalytiX® is a predictive equipment diagnostic solution that uses an advanced Fault Detection and Diagnostics (FDD) Engine to analyze all available information to detect and predict faults in equipment, incorporating algorithms that weigh the probability of faults and advises management, operators and maintenance personnel of actions to prevent equipment failures or excessive use of energy.

Productivity Analytics™ empowers decision makers at all levels of the enterprise with real-time and accurate information to help drive global operational efficiency and strengthen competitive market advantage. Gain insight into OEE, Cycle time, Yield and many more KPIs. Visualize, analyze and report on any Web browser or Microsoft SharePoint portal.

Alarm Analytics™ provides insight into alarm frequency, statistics, user acknowledgements, priority distributions and hidden correlations, helping personnel to visualize, analyze, and manage alarm information.

Page 8: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

v

Web and Mobile SolutionsWith ICONICS’ Mobile and Web Solutions, the graphics, dashboards, trends and reports that users create to manage operations can be viewed and analyzed from Web-connected devices, providing secure management access from your plant, factory, building, campus or via phone/tablet on the go.

WebHMI™ uses Web browsers to provide an interface with ICONICS’ graphics, trending and alarming applications (applications within the HMI/SCADA suites) with no need to install any software onto the remote clients or to export or convert displays.

MobileHMI™ provides real-t ime mobile access to cr it ical data in manufacturing, industrial and building operations, maximizing the value of corporate data and improving ROI and overall business performance. Deliver dazzling graphics, charts, trends, grids and push alert notifications to any smartphone or tablet.

PortalWorX™ allows users to easily create and manage custom manufacturing portals, business portals and visualization dashboards. Numerous Web Parts are provided to deliver rich graphics, trending, charting, reporting and much more. Versions are available for delivery via Microsoft SharePoint® as well as direct display on any browser.

PortalWorX™-SL is a new integrated dashboard technology. Users can easily combine and configure HMI graphic displays, trending, alarming, Energy AnalytiX® views, data grids and other Web Parts into a role-based dashboard. Run PortalWorX dashboards in any popular Web browser, including Google Chrome, Apple Safari, Internet Explorer and many others.

Manufacturing IntelligenceICONICS’ Manufacturing Intelligence suite of solutions provides users with accurate up-to-date, real-time information from all enterprise systems, resulting in increased profitability and streamlined business efficiency.

BizViz™ translates manufacturing data from the plant floor into actionable intelligence for decision makers at the enterprise level, integrating data from multiple data sources into visual summaries through powerful dashboards and reports.

BridgeWorX™ performs efficient data exchange to and from any database or data source. With a unique visual transaction data-mapping configuration wizard, users are able to transfer information, including commands, to and from real-time OPC or BACnet devices and corporate business information systems.

ReportWorX™ is a powerful reporting tool that turns volumes of data into manufacturing intelligence. Connecting to multiple data sources, including real-time OPC and BACnet data, as well as databases, ReportWorX processes data from the plant floor, corporate databases and everywhere in between.

HistoriansICONICS’ Historian family of products provides flexible data historian solutions, whether for high speed or applications that demand efficient data storage to archive years of information, ensuring that critical data is never more than a few clicks away.

Hyper Historian™ is a high-performance, mission-critical, industrial data historian designed for the most demanding applications and to log greater than 100,000 tags per second. Hyper Historian works with multiple data sources across the enterprise including OPC UA Servers, OPC DA Servers, OPC XML DA Servers, BACnet, SNMP devices and many more.

Software Solutions

Page 9: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

vi

Works on Any Glass, Anytime™

Mobility and portability of hardware and data is at the heart of information technology’s continuous evolution. New smartphones, tablets, hybrid laptops and similar devices emerge at a rapid pace, providing users with multiple options for how data is created, viewed and acted upon. ICONICS is an industry leader in creating HMI/SCADA, manufacturing intelligence and analytical software solutions for mobile use.

Try it Now!Download the ICONICS app for Windows 8 at http://www.iconics.com/mobilehmi/8 and access our demonstration server to witness the power of Windows 8 at your fingertips.

Introducing ICONICS MobileHMI App for Windows 8ICONICS MobileHMI™ App for Microsoft Windows 8 is a rich client to visualize and analyze alarms, trends and assets from anywhere and at any time. Designed for Microsoft Windows 8 surfaces and other smart devices, it provides dazzling animated process graphics, alarms, KPIs and key metrics in real time. Natural multi-touch gestures make it easy to operate, as you can zoom or drill down into areas of interest.

Page 10: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

vii

Global Technical Support

Customer Connection Portal

ICONICS has created a ser vice and support structure to assist customers and partners with our software solutions. We continually invest in the latest technologies, linking our support and engineering organizations together electronically. When you call our support line, or access our online support portal, you are routed to the appropriate technical experts based on your specific need/topic and the time of day. You will receive the same world-class service from all of our global support offices.

Our support offices are staffed with experts that have immediate access to multiple versions of all of our software products, so we can reproduce the same steps and actions that you are performing. In addition, with your approval, we have the ability to remotely access your system, so that we can observe your operations first hand and can provide hands-on support.

C u s t o m e r s c a n a c c e s s s u p p o r t v i a t h e communications method that is most productive for them: phone, email or online portal. Those who select our customer portal can access the current status of any issue they have reported and all activity performed on it at http://partners.iconics.com.

ICONICS has developed a one-stop online location for all of your support needs. At the Customer Connection Portal, you can search the ICONICS Knowledgebase, review Application Notes, watch “How To” videos, engage with the Customer Forum and Blog, download software updates and view Frequently Asked Questions. You can even see your active SupportWorX Plans and support cases.

The Customer Connection Portal complements our telephone support and gives our customers and partners the ability to communicate with ICONICS and to collaborate with peers. You will also have direct access to many of the resources used by our technical support and professional services staff.

Visit http://partners.iconics.com to get started today!

ICONICS Technical Support Features:• “Follow the Sun” Telephone Support Option• 24/7 Telephone Support Option• Technical Support Centers Around the Globe• Global Case Tracking System for Easy Access• Support Options Include: Online, By Phone or Email• Interactive Case Resolution Via Remote Sessions• Experienced, Trained Support Staff• Escalation of Cases As Needed• Installation/Upgrades/Licensing Assistance• License Replacement Assistance• Multiple Software Versions Supported

ICONICS Customer Connection Portal Features:• Extensive Knowledgebase• Broad Range Search Engine • Product Feature Training Videos• “How To” Videos• Access to “My Support Cases” for Current Status• Review Open Items for You or Your Customers• Forums and Connection to Other ICONICS Users• Software Updates and Service Packs• Full Release Downloads and Hot Fixes• Sales Support Information• Tips of the Day• News• FAQs

Page 11: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

viii

There are times when applications require design, implementation or specialized startup assistance. In these situations, you can work directly with our highly skilled applications engineers at our Global Support and Service Centers. Our applications engineers have extensive experience implementing customer solutions with our many products. Our professional service team offers proof of concept design assistance, problem solving, expert technical support and a collaborative effort between the end user, the system integrator and ICONICS’ engineering staff.

QPS Services are provided to complement and support the strong engineering capability of our Systems Integrators and Distributors.

QPS is purchased on a Time/Expense basis or a Fixed Price/Delivery of Scope of Work basis. Typical uses for this service include: system architectural design guidance, custom development and scripting assistance, startup assistance, custom training, proof of concept demonstrations and additional resources to help meet critical project schedules.

Consulting Services

TrainingAn investment in ICONICS Training will result in reduced engineering costs and greatly improved system designs. ICONICS training classes are packed with hands-on, in-depth interactions with our products. Tips and shortcuts offered by ICONICS’ expert instructors will help you develop your applications quickly and efficiently. Training is available in our training centers around the world.

Certification is offered to any student who successfully completes an ICONICS provided training course. Training is an essential component of ICONICS’ channel certification programs, including its Systems Integrator Program (SIP), Distributor and Representative Certification Programs.

ICONICS is dedicated to providing the highest quality of training. We offer an array of training courses on ICONICS GENESIS64, GENESIS32, Hyper Historian, AnalytiX and BizViz Product Suites. Official ICONICS training is scheduled at ICONICS’ global support centers. Custom training courses are available by request and may be conducted at customer locations. For additional information, please contact ICONICS or its sales representatives.

All courses are a combination of lecture and hands-on training. What you develop during training goes home with you, along with a hard copy of the documentation for future reference.

Contact ICONICS to schedule customized training to fit your organization’s exact needs, either in our facilities, or yours.

Courses are scheduled in ICONICS facilities around the world, where and when you need them.

Quality Professional Services Features:• Well-trained Application and System Engineers• Provides Back-up for Tight Deadlines• Assures that Systems are Properly Designed• Guidance on Most Efficient User Strategies• Teaches ICONICS’ Product Features Capabilities• Configuration Assistance• On-site/In-house Services

ICONICS Training Features:• Globally Scheduled Classroom Training• Extensive Training Books & Class Materials• 2-day and 3-day Classes or 1 Week Packages• On-site Training with Customer Specified Content

Page 12: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

“We have a very positive opinion of ICONICS and its GENESIS32 HMI/SCADA suite. It has helped to save time and costs for our oil and gas industry clients requiring flexible, extendable visualization solutions, as well as in our company’s development processes.”

Vyacheslav ZavyalovControl System SpecialistSC «ATS» Company , Ltd.

1

At Stratus, our focus is to prevent downtime, not just recover from it. Stratus products, services and people provide high availability solutions that keep your applications up and running.

As a result, the world’s most critical applications, including the most vital functions of commerce, manufacturing, government, fi nancial services, and healthcare, rely on Stratus. We help save lives and protect the business and reputations of companies, institutions, and governments around the world.

To learn more visit:www.stratus.com

Page 13: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

OIL, GAS & PETROCHEMICAL

Page 14: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

About Bohr Instrument ServicesOil and gas producing companies in the world ex-plore on both land and sea to produce oil. Global en-ergy companies that explore for oil and gas produce and refine oil and market their products through-out the world under their corporate brand names, and many use Drill-Pro Systems by Bohr BV. On exploration sites worldwide, these oil companies have installed a Bohr “DRILL-PRO” System with ICONICS software to monitor and control all the op-erations of the drilling rig.

ICONICS Software Deployed Bohr Instrument Services selected ICONICS GEN-ESIS32™ software suite with GraphWorX™32, TrendWorX™32 and AlarmWorX™32. This suite

of software tools is installed on a Bohr DRILL-PRO Total Drilling Information System, which is an ex-tensive data acquisition system for oil and gas rigs. This system must collect data in real time and moni-tors all the extreme forces on a drill bit while provid-ing the drilling operator with multiple graphical data monitors that visualize all the collected data using the GENESIS32 software tools.

Key Features The DRILL-PRO package gathers data from digital and analog rig site sensors via a PLC data acquisi-tion unit. It uses a direct RS-232 serial connection between the DRILL-PRO System, interfaced to a Modbus server and Nyquist PLC. The operator PC collects data and is transmitted to two locations; the drill floor, where an operator views the graphic repre-sentation of the data on an 18” monitor, and to remote offices. This drill floor HMI monitor communicates with the data acquisition module (DAQ) to pass on information concerning screen types, scales, alarm limits and manual entries by the operator (depth, bit

Bohr Instrument ServicesVeenoord, The Netherlands

Bohr’s DRILL-PRO Systems Menu Display

Drilling Rig Utilizing Bohr Instrument Services

“Extensive visualization of all the key pa-rameters by the GENESIS32 software sys-tem helps the drilling operator to prevent problems, drill more efficiently and reduce drilling time, which translates into overall cost savings.”

Bohr Instrument Services

3

Page 15: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

depth, pump efficiency etc.). The same real-time data is communicated wirelessly via an 802.11b network protocol to three separate computers in the engineer-ing and project management offices. The many pa-rameters that need to be logged and converted into other parameters demand a software system that can process an unlimited amount of real-time data from a variety of inputs. The system utilizes a distributed I/O architecture, saving costs and providing for flexible layouts and better reliability overall.

Project Summary The DRILL-PRO monitoring system required an easy to use, user selectable graphical and alphanu-meric display software system. The ICONICS GEN-ESIS32 software suite met these requirements, which included alarm monitoring of all the primary instru-mentation. The installed system has the flexibility needed for customization and the modular structure of the software allows for easy configuration changes and upgrading. The DRILL-PRO system accepts sig-nals from a large number of sensors (rotary RPM, depth, pump pressure, temperature and tank levels). The values measured by these sensors are displayed in several graphical screens and used to calculate oth-er important derived parameters like rate of penetra-

tion, weight on drill bit, hole volume, running time and pipe counts. This almost overwhelming amount of information is collected by the ICONICS soft-ware system and presented in several clear graphical displays. The operator selects which screen to view using a touch screen and can then set parameters and alarm conditions as required.

Benefits of the System The primary benefit that the ICONICS GENESIS32 system provides is the ability to do “vertical trend-ing”. Data collected at the drill head and sent to the

engineering and management offices’ computers are stored in triple redundancy in a Microsoft Access™ database. This data is “persistent trended” and stored in RAM memory for immediate access, along with “historical trended” data, which is stored on their hard drives for analysis. Other advantages of the ICONICS software system are the ease of use, ease of setting up screens and the extensive visualization display capabilities for the operators to view real-time data.

Conclusion ICONICS has worked closely and successfully with Bohr Instrument Services BV to make this Oil Rig Monitoring project successful in every aspect.

Oil, Gas & Petrochemical

A DRILL-PRO Trip/Well Display by Bohr Virtual Gauges

4

Page 16: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

5

ENSTOR’s Caledonia Facility

About ENSTORNatural gas is an important energy source for reducing pollution. Compared to coal and oil, combustion of natural gas releases significantly lower amounts of harmful pollutants and carbon dioxide. After its exploration, production and transportation, natural gas can be stored for an indefinite period of time for future use. Reconditioned depleted reservoirs and salt caverns make ideal vessels for storing natural gas. Depleted reservoirs are formations that have been tapped of all their recoverable natural gas. Salt caverns are made in salt bed deposits left from when sea covered the land. By drilling a well down into the salt bed, and cycling large amounts of water through the well to dissolve the salt, large caverns can be created.

ENSTOR, a subsidiary of Iberdrola Renewables, is a company dedicated to the storage of liquid natural gas. With facilities including both depleted reservoirs and salt caverns, ENSTOR maintains five repositories throughout North America, and is currently developing two more sites. ICONICS software, implemented by Accelemetrics, Inc., an ICONICS Gold Certified Partner, helps ENSTOR to responsibly and safely receive, store and deliver natural gas, the cleanest burning fossil fuel.

ICONICS Software Deployed GENESIS32™ is used to monitor and control ENSTOR’s storage plant facilities. AlarmWorX™32

ENSTORUnited States

Map of ENSTOR’s Locations North America

“We like the versatility of GENESIS32. We use ICONICS software not just for graphics and control, but for our Plant Historian as well. With the flexibility of OPC, we can easily integrate GENESIS32 with the two Accelemetrics products, CommFidence and the Gas Storage Processing Engine. With the Kepware OPC Server, we can connect any PLC that we have. As we are often acquiring new facilities with different software and PLCs, GENESIS32 and Accelemetrics products have been a great fit for ENSTOR.”

Larry Whitaker, Operations Control ManagerENSTOR

Page 17: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

Oil, Gas & Petrochemical

6

and TrendWorX™32 modules help operators maintain efficiency. BizViz™32 and PortalWorX™32 deliver visualization to the corporate level.

Project Summary ENSTOR leverages its various gas storage and hub service facilities to provide customers superior transfer access between major pipelines as well as rapid injection and withdrawal storage capacity. In ENSTOR’s facilities, the GENESIS32-based control system uses PLCs and gas flow computers that monitor and control a variety of compressors, gas meters, valves, dehydrators,

and safety equipment to manage natural gas injection, withdrawal, receipt and delivery. The Alberta Hub in Canada, Caledonia in Mississippi, Freebird in Alabama, Grama Ridge in New Mexico, and Katy Hub near Houston, Texas comprise ENSTOR’s strategically located gas storage facilities. In addition, the Katy facility serves as the corporate centralized monitoring and control location.Each location has a dedicated control room where operators monitor and control both storage plant and pipeline interconnection points (where customers deliver and receive gas). TrendWorX data from five facilities is relayed to the Katy Storage facility into an Accelemetrics gas storage data warehouse, where data can be reported and interfaced with cleanly by

other downstream information systems. PortalWorX delivers a higher level corporate view to headquarters in Houston. ICONICS’ software solution demonstrated its flexibility and ease of use with installations taking only a few months at each facility. Accelemetrics was able to build several specialized gas storage specific applications that tied into GENESIS32. Specifically, by leveraging ICONICS DataWorX OPC tunneling and data aggregation capabilities, Accelemetrics built CommFidence, a customized gas storage proactive alarming system. The system monitors connectivity between natural

gas flow computers and chromatographs to confirm that communication is successful, intelligently checks for specialized gas measurement errors, and monitors overall system functionality. The Accelemetrics Gas Storage Processing Engine performs a variety of facility operational functions including line pack calculations, compressor fuel monitoring, well volume allocations, plant balancing and regulatory emissions reporting.

Conclusion With five operating facilities through North America, and two facilities under development, ENSTOR realizes operational flexibility demanded by volatile North American natural gas markets. Plans are in place to upgrade to the newest version of GraphWorX.

Overview of the Caledonia Storage Facility Compressor Overview of Caledonia Storage Facility

Page 18: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

About This Large International Integrated Energy CompanyA Large International Integrated Energy Company (LIIEC) with over $100 billion in annual revenue is a global energy enterprise developing vital en-ergy resources in over 180 countries around the world and is a world leader in oil exploration and production. The USA-located, ICONICS-man-aged oil field has in excess of 3,000 drilling wells that are using WebHMI™ software to monitor oil well performance, production analysis and main-tenance operations.

ICONICS Software Deployed The GENESIS32™ product is installed using the following modules: AlarmWorX™32 Multime-

dia, TrendWorX™32 SQL Logging Option, and AlarmWorX™32 SQL Logging Option, Pocket GENESIS™ and WebHMI.

Key Features Modicon and Allen Bradley PLCs are used to monitor and control steam plants, sulfur plants, oil pumps, and oil storage in the West Coast Busi-ness Unit of LIIEC. GENESIS32 and WebHMI are used to monitor the status of all I/O points and pro-vide Human Machine Interface for all areas. The open connectivity provided through OPC-enabled WebHMI allows LIIEC to easily provide process data, graphics and trends with live data for any qualified user via the Web.

Project Summary LIIEC installed ICONICS’ GENESIS32 suite of tools to deliver data from any LIIEC Business Unit facility in the entire Western US area to any user any-where within the LIIEC Intranet. In the West Coast Business Unit, there is a total of six major oil fields

LIIEC Oil CompanyWestern United States

Steam Plant Overview

Oil Rig, Similar to Those Used by Large International Integrated Energy Co.

“Users are really impressed with the trend and alarm analysis capabilities. Web capabilities are the same as SCADA system capabilities, too. The product is completely built on OPC standards, making integration with other OPC products simple.”

LIIEC Facilities Engineer

7

Page 19: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

with numerous facilities controlled by Modicon and A-B PLCs. GENESIS32 and WebHMI and various OPC Servers present the data from all of these sys-tems to LIIEC users via the Web. A pilot system was installed at one of the LIIEC oil fields. There are currently five GENESIS32 sys-tems and two WebHMI Servers with 50 Client Li-censes in use. Pocket GENESIS and AlarmWorX32 Multimedia will be used to provide wireless access and notification for operators in the field. Approxi-mately 15,000 I/O tags are monitored and controlled through these systems.

Benefits of the System Local operators, supervisors and technical manage-ment staff view trend data from the entire system via an ICONICS WebHMI Server using GenBroker routing over their Wide Area Network. Users can view daily, weekly, and longer trends, as needed, to manage the flow of oil through the plants and into the distribution and storage network. In addition to viewing real-time alarms and system faults, Microsoft SQL Server is used to record all Alarms, Events and Operator Actions for long term alarm archiving and alarm reporting. Several local Operator Stations are equipped with the ICONICS Multimedia Alarm Notifications Option software so that supervisors and operators may be notified via

alphanumeric pagers and telephones when critical systems require immediate attention. LIIEC uses WebHMI to provide view-only ac-cess for management and supervisory personnel. WebHMI, running on Windows 2000 and Internet Information Server from Microsoft, provides real-time OPC data for the view-only screens. Benefits of the system include faster responses to equipment shutdowns through a more automated notification process with AlarmWorX Multimedia. Another ben-efit is increased generator energy efficiency through trend analysis and remote monitoring.

Conclusion ICONICS has worked closely with LIIEC to make this Oil Field Data Collection project successful in every aspect. LIIEC participates in the Large End-User Support and Maintenance program to keep its software updated and for access to technical support personnel as needed. Rapid graphic development, easy Web publishing and zero-install clients for Web access were key features considered during LIIEC’s decision-making process.

Steam Production Trend Alarm Summary Display

8

Oil, Gas & Petrochemical

Page 20: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

About SC «ATS»SC «ATS» specializes in the design, creation, intro-duction and tracking of automation systems in the Russian petroleum and natural gas industries. SC «ATS» acts specifically as a system integrator, pro-viding design for, delivery of, and service to gas and oil-producing industry control systems.

ICONICS Software Deployed SC «ATS» has selected ICONICS GENESIS32™ OPC Web-enabled HMI/SCADA suite; including the TrendWorX™32 enterprise-wide data collection, logging, charting, reporting and analysis compo-nent and the DataWorX™32 OPC data aggregation, bridging, redundancy and tunneling add-on; for its suggested industrial automation software solution.

Project Summary SC «ATS» works with multiple plants in the Russian oil and gas industry. Recently, the company was in-volved in providing control systems in three locations: OAO Surgutneftegaz, with more than 40 objects; NK Rosneft, with more than 20 objects; and TNK BP (Tu-menneftegaz), with more than 10 objects. The multi-ple objects to control at each plant make use of a wide variety of technologies, including radio, GSM/GPRS, Wi-Fi and Ethernet connectivity. In total, there are approximately 16 distributed control stations on area objects and about 118 on telemechanical systems. The types of connected devices include multiple controllers, flowmeters and heater controllers from B&R and Siemens, which are connected to ICONICS’ HMI/SCADA interface via OPC serv-ers. The OPC servers themselves are used primarily for data collection, while OPC loggers are for re-porting/logging and SQL servers are used for data storage. The total number of I/O points ranges from

A Control Screen for Oil/Gas Applications

Russian Oil Processing PlantClient of SC «ATS»

“We have a very positive opinion of ICONICS and its GENESIS32 HMI/SCADA suite. It has helped to save time and costs for our oil and gas industry clients requiring flexible, extend-able visualization solutions, as well as in our company’s development processes.”

Vyacheslav ZavyalovControl System SpecialistSC «ATS»

SC «ATS»

9

SC «ATS» Company, Ltd.Tyumen, Russia

Page 21: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

four on the telemechanical control systems to up to 14,000 on area object points. SC «ATS» uses Microsoft software in its con-trol system solutions, including SQL Server and Microsoft Office (Excel, Access, etc.).

Benefits of the System SC «ATS» had multiple criteria for their preferred industrial automation software. Among the reasons why ICONICS was selected were:

• Convenience - due to ICONICS “off-the-shelf” solutions

• OPC Technology Support • Flexibility During System Development and Maintenance • License Variety and Choice

ICONICS GENESIS32 was selected to replace a proprietary, in-house visualization system and was implemented quickly, compared to the previous so-lution. SC «ATS» knew immediately they had made the right choice, in that system response to events now occurs in less than a second. Objects are easily visualized in a user-friendly Web interface and the installed system has been deemed easy to expand. In addition, the company has realized improvements in overall system-level security and in the oil and gas processes themselves.

ICONICS has cut overall development time for SC «ATS»’s control systems, as well as the number of per-sonnel required for system design and maintenance.

Conclusion SC «ATS» plans to expand its ICONICS installations at its client plants whenever related equipment requires main-tenance or replacement or as customers require any new functionality. Presently, the company anticipates no less than 10 projects a year requiring control system solutions. ICONICS has proven itself a valuable software partner for SC «ATS» and its many Russian oil and gas customers.

An Additional Plant Control Screen at SC <<ATS>> Example of GENESIS32 Control Screen for Russian Oil/Gas Customers

Solutions Highlighted

DataWorX32 OPC Data Aggregation, Bridging, Redundancy and Tunneling

TrendWorXData Logging, Charting and Reporting Software

10

Oil, Gas & Petrochemical

Page 22: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

About STSI d.o.o.(Integrated Technical Services)STSI - Integrated Technical Services, located in Zagreb, Croatia, is involved with engineering, maintenance, re-search and production projects within the Croatian oil, gas and petroleum products industry. The company is part of the INA Group (Industrija nafte d.d.), which is a joint stock company owned by the Hungarian oil company MOL (47.16%), the Republic of Croatia (44.84%) and private and institutional shareholders (8.00%). Founded in 2001, STSI - Integrated Technical Services’ goals are to:

• Develop safe, efficient and high quality property and technical/technological pro-cess maintenance systems based on mar-ket principles

• Improve technology and resource integration, as well as use their advantages in a competitive market approach, and

• Develop a highly expert work force as the basic value of the company in the frame of socially acceptable criteria and principles.

ICONICS Software DeployedSTSI - Integrated Technical Services, working with systems integrator, ECCOS inženjering (also of Za-greb), selected ICONICS’ GENESIS32™ Web-en-abled, OPC-integrated HMI/SCADA Suite, as well as the WebHMI™ Web-based Real-Time Automation and AlarmWorX™32 Multimedia (MMX) Distribut-ed Enterprise-wide Alarm Notification add-ons.

Project Summary As soon as STSI - Integrated Technical Services de-cided that the datacenter in its Zagreb headquarters was becoming out-of-date, it made plans for its replacement. The facility is used to house computer systems and as-sociated components, such as telecommunications and storage systems. The new datacenter was designed to include a backup power supply (an Eaton/Powerware UPS system consisting of two UPS devices working in parallel mode), YORK air conditioning units (which are connected to the public power network) and a soon-to-be-installed diesel generator.STSI - Integrated Technical Services selected specific equipment for its data center, essential for its continu-ous operation. The datacenter was designed to include state-of-the-art security, supervision and control. The

Main Screen for STSI d.o.o. Integrated Technical Services’ Datacenter Control

STSI d.o.o. Integrated Technical ServicesEmployees at Work at a Croatian Plant

11

STSI d.o.o. Integrated Technical ServicesZagreb, Croatia

Page 23: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

company sought a SCADA system that would monitor and control crucial parameters such as power supply, temperature/humidity, AC status/mode, UPS status/mode, branch circuit current, individual circuit breaker status, raised floor conditions (via water sensor), tech-nical security (room doors/cabinet doors/air hatch open or closed, fire alarm status), and PLC status.ICONICS’ GENESIS32 HMI/SCADA suite now in-tegrates with STSI - Integrated Technical Services’ Schneider Electric Premium TSX P57 PLC, which is connected to a Lampertz security room control panel and Schneider Electric/Merlin Gerin circuit break-

ers. GENESIS32 also interfaces with the company’s Schneider Electric EGX400 Powerlogic Ethernet Gateway (connected to a Carel pCO2 OEM HVAC/R control for the YORK ACs via RS48); a Veris H704 Series Branch Circuit Current Monitoring System; Schneider Electric ION 7650 Power Meters and the Eaton/Powerware 9355 UPS (via SNMP).In unison with the company’s Matrikon OPC Server for Modbus, ICONICS’ GENESIS32 is used to col-lect data from all connected devices. AlarmWorX monitors for any unusual or extraordinary circum-stances, including lack of/distortions in the power supply, deviations of the nominal voltage more than 10% (or of any threshold set by the administra-tor), current higher than pre-alarm or alarm values,

AC unit fail, temperature/humidity out of allowed boundaries, technical security breach and/or error, water under the raised floor, circuit breaker open-ing/closing, UPS failure, low battery and more. All alarm limits are stored in a Microsoft SQL database and can be edited by the administrator. ICONICS’ ScriptWorX™ will execute a batch file that will shut down all equipment in the data center in emergency situations, such as a very high temperature alarm or a very low UPS battery alarm.According to STSI - Integrated Technical Services, the HMI/SCADA system is highly user- and administrator-

friendly. Operators can supervise all major and critical situations, as well as choose among active objects (UPS devices, air conditioners, branching cabinets, etc.). The system has also proved to aid in maintenance of the datacenter. For instance, one can see the current con-sumption on each branch by opening a specific power cabinet, but can simultaneously open the specific Veris Industries Device and see any alarm conditions.

Conclusion STSI - Integrated Technical Services is satisfied with its ICONICS solutions, helping to provide real-time supervision and control of all devices and environ-mental parameters (security, power supply, tempera-ture, humidity, etc.) within its new datacenter.

Air Conditioner Monitoring Screen in an Example Alarm Condition

UPS Overview Screen

12

Oil, Gas & Petrochemical

Page 24: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

About TransneftTransneft, a joint stock Russian Oil transport compa-ny and Russia’s largest oil pipeline company, man-ages the world’s largest oil pipeline in the world. The pipeline extends from Siberia to the Baltics, and encompasses over 48,000 miles (80,000 km) of oil pipes transporting 420 million tons of oil a year through severe environments. The installation proj-ect involved installing over 400 pumping stations and 1,000 holding tanks in 101 locations supplying 35 refineries.

ICONICS Software DeployedTransneft selected ICONICS GENESIS32™ with GraphWorX™32, TrendWorX™32 and AlarmWorX™32. This suite of software tools is

running on over 500 networked PCs, monitor-ing over 800,000 tags. This is the world’s largest PC-based SCADA and dispatch system. The ap-plication has won Microsoft’s “Windows World Open” Award.

Key Features The ICONICS GENESIS32 system was installed by the systems integration company, Elesy. With over 500 employees, Elesy is a developer and supplier of process control systems for Russian fuel and energy complex enterprises. The software system monitors the operation of 2,100 PLCs, including 400 pumping stations with 1,000 tanks in 101 tank farms. Trans-neft uses TCP/IP with satellite links to collect and transmit status data.

Project Summary GENESIS32 software has been deployed to monitor and control the Trans-Russian Oil Pipeline System. Transneft is responsible for transporting 99.5% of all the oil used in Russia. The system supplies 35 differ-ent refineries with their daily crude oil and provides both Europe and China with oil products.

Transneft Russian PipelineMoscow, Russia

Main Screen Overview of Transneft Russian Pipeline

Bill Gates Presenting the Windows World Open Award

“Transneft selected ICONICS GEN-ESIS32 software suite of products due to its open data-mining and OPC-to-the-Core technology.”

Transneft

13

Page 25: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

ICONICS GENESIS32 software is monitoring the 400 pumping stations, as well as 1,000 large oil tanks in 100 different tank farms along the extensive pipeline. To pro-vide the centralized dispatch and SCADA system for this project, Transneft is using 500 ordinary P733 PCs run-ning Microsoft Windows NT and Windows 2000. There are approximately 800,000 digital and analog tags com-municating over microwave, land telephone lines and 22 satellite links using standard TCP/IP protocol. The 2,100 operator screens required to operate the pipeline have an average response time from any point in the system from between three to five seconds.

The system is using ICONICS GENESIS32 HMI/SCADA software, off the shelf PC automation tech-nology, 2000 PLCs and Microsoft Windows NT, 2000 and XP operating systems. GENESIS32 is Web-enabled and its thin client/server architecture integrates seamlessly with Intranet- and Internet-based large network applications.

Benefits of the System The primary benefit that Transneft has had with the installed ICONICS GENESIS32 system is the sub-stantial reduction in time in leakage detection and the dispatching of a repair solution.

Conclusion ICONICS has worked closely and successfully with Transneft and Elesy to make this Oil Pipeline man-agement project successful in every aspect. Trans-neft participates in the ICONICS Large End-User Support and Maintenance program to keep their software updated.

Solutions Highlighted

GraphWorXHMI Graphical Display Package

TrendWorXData Logging, Charting and Reporting Software

AlarmWorXMultimedia OPC Alarm Management Software

Pump Monitoring and Control at Transneft Russian Pipeline

Tank Farm Overview Screen

14

Oil, Gas & Petrochemical

Page 26: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

Have your own story to tell? Has an ICONICS software solution contributed towards your customers’ Operational Excellence? We would love to hear about it. We will publish the story (along with your logo) in a future edition of the Success Story Book. Send your story idea in an email to [email protected] (subject: ICONICS Success Story).

You can also promote your products and services to the world with an ad-vertisement in the next print/online edition of the ICONICS Success Story Book. Full page, half page and quarter page ads help your organization realize its own success. Email [email protected] (subject: ICONICS Success Story Advertisement).

Page 27: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

Customers & Partners Featured

© 2013 ICONICS, Inc. All rights reserved. Specifications are subject to change without notice. AnalytiX and its respective modules are registered trademarks of ICONICS, Inc. GENESIS64, GENESIS32, Hyper Historian, BizViz, MobileHMI and their respective modules, OPC-To-The-Core, and Visualize Your Enterprise are trademarks of ICONICS, Inc. Other product and company names mentioned herein may be trademarks of their respective owners.

The Customer Success Story Book is the official collection of Customer Success Stories of ICONICS, Inc., 100 Foxborough Blvd., Foxborough, MA 02035 www.iconics.com - 508.543.8600 - [email protected]

Page 28: Oil, Gas & Petrochemical Customer Success Stories · following industry categories: • Building Controls • Food & Pharmaceutical • Government Infrastructure • Machine Builders

I C O N I C S E u r o p e Czech Republ ic Te l : 420 377 183 420 Emai l : czech@iconics .com

France Te l : 33 4 50 19 11 80 Emai l : f rance@iconics .com

Germany Te l : 49 2241 16 508 0 Emai l : germany@iconics .com

Italy Te l : 39 010 46 0626 Emai l : i ta ly@iconics .com

Netherlands Te l : 31 252 228 588 Emai l : hol land@iconics .com

I C O N I C S A s i a Austral ia Te l : 61 2 9727 3411 Emai l : austral ia@iconics .com

China Te l : 86 10 8494 2570 Emai l : china@iconics .com

India Te l : 91 22 67291029 Emai l : india@iconics .com

I C O N I C S U K United Kingdom Te l : 44 1384 246 700 Emai l : uk@iconics .com

I C O N I C S Wo r l d H e a d q u a r t e r s100 Foxborough Blvd. Foxborough, MA 02035 Tel : 508 543 8600 Emai l : us@iconics .com

WWW.ICONICS.COm