2 0 0 9

O H S U L I B R A R Y

A N N U A L R E P O R T

It’s been a good first year, and I’m glad to be here. We have a fantastic staff and a promising future. In the face of budget cuts and staff transitions, we have persevered to provide the best possible service and collections to the OHSU community and residents of Oregon.

This is a time of great transition for libraries, and the OHSU Library is no exception. The explosion of electronic content is astonishing. The OHSU Library strategic initiatives for FY09 were designed to help students, researchers and faculty navigate increasingly complex information systems. We used the Mobile Library to meet users in their offices, labs and classrooms. We digitized and published faculty research materials to make them available to the world. We raised awareness of open access publishing and author rights initiatives. We reached out to departments with an enhanced liaison program. We launched a consumer health directory to link Oregonians to health providers. These initiatives and more are the work of librarians, staff and students who work hard every day to support education, research and clinical care.

In closing, I’d like to take a moment to remember our good friend and colleague, Dianna Andes. You can read more about her long service to the Library and OHSU on page 8.

Chris Shaffer, MS, AHIP

University Librarian and Associate Professor

The OHSU Library advances the discovery of knowledge by providing access to relevant, quality information. In order to fulfill this mission, the library will:

Provide collections and services centered on the needs of our users, regardless of their physical location.

Maintain facilities that meet the needs of our users.

Recruit and retain an outstanding staff working within an organizational structure that is efficient, flexible, and responsive to changing user needs.

M I S S I O N

“This is a time of

great transition

for libraries, and

the OHSU Library

is no exception.”

Page 2

A L E T T E R F R O M T H E U N I V E R S I T Y L I B R A R I A N

Chris Shaffer, MS, AHIP

INTRODUCTION

The library continues to expand its collections of information resources to better serve the OHSU community. In FY2009 we purchased:

16 new journal subscriptions

Complete back files of JAMA and all of the AMA Archives journals

6 new collections of electronic books containing a total of 200 new ti-tles in all disciplines, with an emphasis on basic science, dentistry, and nursing

8 new databases: Access Emergency Medicine, Access Pharmacy, Access Surgery, DynaMed, JAMAEvidence, Nursing Reference Center, Scopus, and Springer Protocols

The library added over 600 items to its digital collections in FY2009 and began

working on two new collections, which should be available for use sometime in

2010.

Kent Anderson, OHSU employee, generously donated nearly 2,000 images that document the recent OHSU expansion, including the construction and opening of the Portland Aerial Tram, the Peter O. Kohler Pavilion, and the Biomedical Research Building.

We began collaborating with Dr. Erick Turner to digitize and describe his collection of documents related to the FDA approval of antidepressants.

N E W J O U R N A L S , B O O K S , A N D D A T A B A S E S

N E W D I G I T A L C O L L E C T I O N S

U P D A T E S T O P R I N T C O L L E C T I O N S

Though more and more of our resources are electronic, we continue to purchase print materials when appropriate. Our move to a smaller offsite storage facility required us to begin implementing new plans to manage our print collections. Improvements include:

Removing duplicates and rarely-used materials

Identifying unique, rare or valuable materials for permanent retention

Beginning to locate materials based on use or value rather than strictly by publication date

Participating in the Alliance’s Distributed Print Repository, a program in which academic libraries in the Northwest commit to keeping certain journal issues permanently

Planning to integrate West Campus collections with the Main Library

Page 3 COLLECTION UPDATE

“The library

added over 600

items to its digital

collections in

FY2009”

The library plays an important role in educating the next generation of health professionals and bioscience researchers. We provided a broad range of services to students in FY2009, including standard library collections and services (e.g. reference services and course reserves) as well as the following:

The Collaborative Learning Space, a meeting room designed for interac-tive learning. The room features ports for up to 8 laptops; two 36-inch LCD screens; and a combo VCR/DVD player. It’s a great place for student groups to work collaboratively, as well as a gathering place for news coverage of major events, including the 2008 presidential election and inauguration. Students and faculty may reserve the room via the library catalog.

An open house for students--a chance for students to socialize, learn about the library and its resources, and eat lots of pizza. The event was well attended, and a good time was had by all.

Mobile Library visits to various departments and buildings, with librari-ans on hand to help with searches and demonstrate various research tools

Page 4 SERVICE TO S TUDENT S

Reference Librarian Todd Hannon demonstrates Ref-Works for students at the 2009 Student Open House

“Mobile Library

visits various

departments and

buildings, with

librarians on hand

to help with

searches and

demonstrate

various research

tools.”

S TAFF KUDOS

The Pacific Northwest Chapter (PNC) of the Medical Library Association (MLA) won the Majors MLA Chapter Project of the Year Award ($500) for a class that Andrew Hamilton and Dolores Judkins developed and taught. The class, “Awakening the Searcher Within”, was a series of web sessions on expert searching. Each session emphasized a specific search method, and all participants were able to share search strategies and learn from each other. A total of 47 people attended the online class from libraries throughout the U.S.

Historical Notes from OHSU (http://ohsu-hca.blogspot.com), a blog by Sara Piasecki, won the Best Archives on the Web Award for the Best Institutional Blog. More information is available at www.archivesnext.com/?p=275.

Laura Zeigen co-founded the Orbis Cascade Alliance Research Interest Group, a group of librarians interested in using research methods to improve library and information practice in the Pacific Northwest.

Donors gave 53 donations to Historical Collections & Archives, including books, personal papers, photographs, and museum pieces. Notable donations include the papers of Robert S. Dow, MD, PhD; the records of the North Pacific Pediatric Society; and the papers of Carol Lindeman, RN, PhD, along with a headdress, peace pipe, and boots.

The goal of the Oral History Project is to document the history of OHSU and the health sciences in Oregon through interviews with key community members. Five oral histories were completed in FY2009:

Charles Grossman, MD, administered the first dose of penicillin used in a clinical setting in the United States, and went on to practice medicine in Portland for over 60 years.

Ellen Magenis, MD, has been a member of the Dept. of Molecular and Medical Genetics at OHSU since 1965; with Ann C.M. Smith, she first described the developmental disorder now known as Smith-Magenis Syndrome.

Pamela Hellings, RN, PhD, former chair of the Dept. of Family Nursing at OHSU, shared her perspective on the many changes she has seen at the School of Nursing during her 30-year tenure.

Cecille O. Beyl, MD, was the first female pediatric cardiologist in Oregon; in 1983, she was named chief of the OHSU Division of Pediatric Cardiology.

James Huntzicker, PhD, joined the Oregon Graduate Institute in 1974 and currently serves as head of the Division of Management within the OHSU School of Medicine.

D O N A T I O N S

E X H I B I T S

O R A L H I S T O R I E S

“I’m really sincere when I say I feel so fortunate that I have had the opportunity to be a doctor, with a life of constant learning, constant challenges, constant thinking”—Dr. Cecille O. Beyl, MD.

Page 5

Robert S. Dow, MD, PhD (1908-1995)

Barred turkey war bonnet Carol A. Lindeman Collection

Changing the Face of Medicine: Celebrating America's Women Physicians

Historical Collections & Archives partnered with Multnomah County Library to mount a display of materials highlighting Oregon's women physicians in conjunc-tion with a showing of the National Library of Medicine traveling exhibition in the Central Branch's Collins Gallery.

HIS TORICAL COLLECTIONS & ARCHIVES

L I B R A R Y A T A G L A N C E

Images from the Scrapbook of George Weirs King, M.D. (1845-1929), Inventor, Physician, and Surgeon

King was surgeon and sole physician for the Montana Mining Company at its Drumlummon Mine in Marysville, Montana, from 1883 to 1913, and practiced in Portland from 1913 until his death in 1929.

Online version: www.ohsu.edu/library/hom/exhibits/200809_king.shtml

E X H I B I T S ( C O N T . )

Olof Larsell, MA, PhD, ScD, Biologist, Anatomist and Historian: A Noble Quest, featuring photos and artifacts related to the life and career of Larsell,

professor of anatomy and author of The Doctor in Oregon.

Online version: http://www.ohsu.edu/library/hom/exhibits/200810_larsell.shtml

Page 6

Roentgen Rays, Harnessed to Heal: Early Radiography and Radiation Medicine in Portland highlighted the advances in radiology and radiation medicine at OHSU from the turn of the century to the present, featuring materials from Historical Collections & Archives as well as the Dept. of Radiation Medicine and the personal collection of Dr. Kenneth R. Stevens, Jr., M.D.

Online version: http://www.ohsu.edu/library/hom/exhibits/200901_rays.shtml

LIBRARY USE

COLLECTION

In-person visits 107,204

Checkouts 22,187

Reference questions 9,611

Classes taught 274

Web page visitors 614,672

Web page views 17,520,964

Database accesses 555,740

Electronic journal accesses 1,298,530

Electronic articles downloaded via OHSU

subscriptions (est.) 1,168,000

Electronic book accesses 231,748

Number of volumes

(all locations) 272,853

Journal subscriptions 12,888

Books 94,120

Databases 397

Electronic books 12,685

The library’s operating budget was cut by 10% at the beginning of FY2009 and a further 15% reduction

was applied in January, leaving us unable to fill seven vacant positions. Although losing these positions

has limited staffing in critical areas such as reference, outreach, and digital collections, we remain com-

mitted to achieving our mission and providing excellent resources and services to the OHSU community

and beyond. To address the funding gap, we are seeking more outside funding, especially from grants

and donations. Please visit www.ohsu.edu/library/support to see how you can support the library.

Page 7

Many exciting projects are in store for the library; in FY2010 we will:

Participate in a project to create a database of research resources, along with eight other institu-tions around the country, funded by a $1.79 million grant from the National Center for Research Resources.

Develop a fundraising program in cooperation with the OHSU Foundation to supplement university appropriations.

Work with the OHSU Hospital’s Magnet Coordinator to support the hospital’s quest for Magnet status.

Expand our digital collections, training additional staff and acquiring additional equipment so that we can make some of our unique and/or historical collections available to researchers worldwide.

Assess our collections in relation to each major OHSU program, identifying strengths and weak-nesses and using that information to set new priorities, make budget plans, and develop new procedures to ensure that our resources support all OHSU programs well.

Reach out to health professionals and consumers in Oregon through expanded partnership with the National Network of Libraries of Medicine, Pacific Northwest Region at the University of Washington Health Sciences Library.

L O O K I N G A H E A D T O 2 0 1 O

FINANCES

Expenditures

Personnel ($2,606,921)

Collection ($2,654,713)

Restricted ($105,000)

Projects and Grants ($118,066)

Supplies and Services ($463,307)

On August 1, 2008, Christopher Shaffer joined the staff as University Librarian and Associate Professor. He holds a Master of Science degree in Information Science from the University of North Texas and received a Bachelor of Arts in Philosophy from Texas A&M University. Chris came to OHSU from the University of Iowa, where he served as Assistant Director for Technology and Outreach at the Hardin Library for the Health Sciences. Having served for 15 years in library services for academic and health care institutions, Chris brings to OHSU a wealth of experience and innovative ideas for serving the information needs of OHSU faculty, researchers and students. The author and editor of numerous scholarly and technical publications, Shaffer has been an active teacher, panelist and guest speaker throughout his career.

As only the fourth OHSU University Librarian since 1919, Shaffer succeeded Jim Morgan, who served for 32 years until his retirement in March 2008.

In order to meet new goals and adjust to retirements and budget reductions, the library reorganized in FY2009. As a result, some staff are in new roles:

Access Services staff have begun working with digital collections, scanning rare materials and describing images for the Digital Resources Library (http://drl.ohsu.edu).

Some staff in Library Administration took on new responsibilities to fill gaps left by the departure of several long-term staff members.

The Collection Management & Systems Department incorporated staff from the Science & Engineering Library and reorganized into two sepa-rate departments, one focusing on administration and systems and the other focusing on collection development and scholarly communication.

O T H E R S T A F F C H A N G E S

I N R E M E M B E R E N C E : D I A N N A A N D E S ( 1 9 4 9 - 2 0 0 8 )

Dianna Mack Andes began working at the OHSU Library in December of 1970 and served under three of the library’s four directors: Margaret Hughes, James Morgan and Chris Shaffer. Dianna worked in the Interlibrary Loans, Cataloging, Serials and Circulation departments in her first three years. In 1974 she became the administrative assistant to the University Librarian and worked in the Library Administration department for the remainder of her career at OHSU.

She retired in 2004 but continued to work part time until her death. She was the go-to person for the Library and many other departments on campus. As one of the few longtime employees still on campus, Dianna remembered the why and how of many university processes and procedures. She was known for her willing-ness to share her knowledge and wisdom.

Dianna died on December 24, 2008. She has been and will continue to be greatly missed.

“Dianna Andes

began working at

the OHSU Library

in December of

1970 and served

under three of

the library’s four

directors”

Page 8 S TAFF CHANGES

T H E O H S U L I B R A R Y W E L C O M E S A N E W D I R E C T O R

Dianna Andes, 1949-2008

Most-Used Electronic Journals

New England Journal of Medicine

Journal of Biological Chemistry

Journal of Neuroscience

Progress in Biomedical Optics and Imag-

Journal of Neuroscience

PNAS

Journal of Virology

To ensure that we are meeting the needs of our users, the library regularly evaluates its resources and services to be sure that we are delivering what our users need, when and how they need it. In the current financial climate, we want to focus our limited resources on efforts that will benefit our users the most. To help us do that, we undertook two major assessment projects in FY2009.

In the fall, we participated in LibQUAL+, a web-based survey used in libraries across the country to measure service quality. We invited a random sample of OHSU faculty, staff, and students to complete the survey, which provided us with valuable information about how well our collections, facilities, and services meet user needs. Access to collections, especially electronic collections, was the highest priority for respondents in all groups (e.g. faculty, students), and they were not completely satisfied with the library’s performance in that area. A detailed summary of results is available at www.ohsu.edu/library/libqual2008.

In the winter and spring, we studied how people use our physical space. Library staff observed users in our various spaces at random times, noting which spaces were used and how they were used. Our top findings were:

The 4th floor is the most popular floor

Our large study tables are the most-used furniture

Laptop users prefer study rooms, which are used more for individual than group study

1% of our users take naps in the library

Page 9 ASSESSMENT

Journals with the Most Articles

Cited by OHSU Authors

Journal of Biological Chemistry

PNAS

Journal of Neuroscience

Chronicle of Higher Education

Science

Journals with the Most OHSU

Authors

Journal of Biological Chemistry

New England Journal of Medicine

Nature

Journals by OHSU Authors Most Cited

by Non-OHSU Authors

Food and Chemical Toxicology

Journal of Neuroscience

Journal of Biological Chemistry

Journal of Virology

PNAS

Web development staff spent a good

portion of the year giving the library

web site a facelift. The new look is

intended to match the overall OHSU

site. We hope that having our web site

consistent with other sites on campus

will help users navigate more confi-

dently, both on our site and between

our site and others at OHSU.

N E W W E B S I T E

In the spring of 2009, the library helped create a healthier Oregon by launching Oregon Health Go Local. Oregon Health Go Local (http://medlineplus.gov/oregon) is a statewide directory of over 3,000 health services, designed to connect Oregonians with the health services they need. Users can browse the directory by health topic, service, or location. In addition, the directory is integrated with MedlinePlus (http://medlineplus.gov), the National Library of Medicine's portal for health information. Oregon Health Go Local is a collaborative effort, made possible through the dedication and hard work of numerous volunteers and partnering agencies including the Oregon State Library, University of Washing-ton’s NN/LM Regional Medical Library, 211info, staff and volunteers at Oregon Health & Science University Library, and community volunteers. Initial funding for the project was provided by the Institute of Museum and Library Services through the Library Services and Technology Act, administered by the Oregon State Library, with additional funds from the National Library of Medicine.

Page 10

Project Assistant Anne Hepburn stands beside the Go Local booth at the OHSU

Farmer's Market

The library is very grateful to all who donated money and materials, especially during these challenging financial times. Please see www.ohsu.edu/library/support to learn how you can help us advance the discovery of knowledge at OHSU.

Wilma Peterson

Sara Piasecki

Laurie Popp

Richard Potter

Keith Raines

David Robinson

Dawn Roper

Caryn Ruch

Michael Seely

Cindy Sligar

Jessica Smith

Jill Smith

Elinor Spencer

Rohini Stephen

Darin L. Stewart

Ashley Thomas

Susan Tolle

Arthur Wiens

Cecily Williams

Rachel Willingham

Carrie Willman

Memoriam for Dianna

Andes

Memoriam for Kenneth R.

Bolinger

Memoriam for Jack Pennell

Ernest Alan Meyer

Brenda Miller

Linda Goodman Miller

Jim Morgan

William Morton

Richard Mullins

Don Nelson

Kim Neve

Neurological Sciences

Institute

Jim O’Dea

OHSU Department of

Anesthesiology &

Peri-Operative Medicine

OHSU Division of

Cardiothoracic Surgery

Charles Grossman

Deborah Guber

Bobby Heagerty

Heart Research Center

Doug Herring

Bill Hersh

Kathleen Hollosy

Greg Howell

Paul Hull

Kimberly Jensen

Katie Jones

Stephen R. Jones

Dolores Judkins

Mark Kemball

Tawni L Kenworthy-

Heinige

Madison Macht

Dorothy Madden

Oliver Massengale

Joe Matarazzo

Katie McGinn

Anonymous

David Barker

Michelle Bechtholdt

Nancy Zimmerly Biehn

Judy Bjorge

Casey Bush

Conrad Carter

Valerie Charles

Sam Connell

Ralph Crawshaw

Janet Crum

Cindy Cunningham

Viviana D’Avilla

Tom Debley

J.T. Dierdorff

Gregg Donaldson

Doody’s

Linda Felver

Barbara Gaines

Mallory Gordon

Alexander Greer

OREGON HEALTH GO LOCAL

DONORS