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Ohio Public Employees Retirement System Request for Proposal Ohio Public Employees Retirement System REQUEST FOR PROPOSAL (RFP) For GLOBAL AUDITOR of OPERS HealthCare vendors/products Date: May 14, 2015 277 East Town Street Columbus, Ohio 43215 1-800-222-PERS (7377) www.opers.org

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  • Ohio Public Employees Retirement System Request for Proposal

    Ohio Public Employees Retirement System

    REQUEST FOR PROPOSAL (RFP)

    For

    GLOBAL AUDITOR of OPERS HealthCare vendors/products

    Date:

    May 14, 2015

    277 East Town Street Columbus, Ohio 43215

    1-800-222-PERS (7377) www.opers.org

    http://www.opers.org/

  • Table of Contents

    A. BACKGROUND ................................................................................................... 3

    B. OVERVIEW .......................................................................................................... 3

    C. MINIMUM REQUIREMENTS................................................................................ 4

    D. SCOPE OF ENGAGEMENT ................................................................................ 5

    E. PROPOSAL CONTENT ..................................................................................... 14

    E1. COVER LETTER ................................................................................................ 14 E2. QUESTIONNAIRE ............................................................................................. 14 E3. UNDERSTANDING OF ENGAGEMENT ....................................................... 20 E4. WORK PLAN (including timeline with details of hours) ........................ 20 E5. DELIVERABLES ................................................................................................ 20 E6. AUDITOR PERSONNEL .................................................................................. 21 E7. REFERENCES ................................................................................................... 22 E8. COST ................................................................................................................... 22 E9. SAMPLE CONTRACT ...................................................................................... 22 E10. ADDITIONAL INFORMATION......................................................................... 22

    F. SELECTION CRITERIA ..................................................................................... 23

    G. GENERAL TERMS AND CONDITIONS FOR SUBMITTING PROPOSALS ..... 24

    H. INSTRUCTIONS FOR SUBMITTING PROPOSALS ......................................... 25

    EXHIBIT A ....................................................................................................................... 28

  • A. BACKGROUND

    Retirement System

    In 1935, the Ohio Public Employees Retirement System (OPERS) began a tradition of providing excellent retirement benefits for state employees. With approximately $88.6 billion in assets as of 12/31/13, the System provides retirement, disability, and survivor benefit programs for public employees throughout the state who are not covered by another state or local retirement system. OPERS serves more than 814,000 members of more than 3,700 public employers and over 193,000 participants and surviving beneficiaries who receive monthly benefits.

    Financial Information

    The most recent OPERS Comprehensive Annual Financial Report is available on the OPERS website at: www.opers.org.

    B. OVERVIEW

    The purpose of this Request for Proposals (RFP) is to seek proposals from qualified auditing firms to conduct the three (3) audits described in this RFP over a period of three (3) years. OPERS seeks one (1) audit firm to conduct all the audits; for this RFP, OPERS will not consider awarding contracts to more than one audit firm to conduct fewer than all audits. A responding vendor must include all three audits in its proposal for its proposal to be considered. See Section C, Minimum Requirements (and RFP process discussed below). A responding vendor also must include in its proposal pricing information using the form attached as Exhibit A to this RFP. A responding vendor will be referred to as “You,” “Your” or “Your Organization” throughout this RFP, as the context indicates.

    The audit firm that may be selected as a result of this RFP (Selected Auditor) must have the demonstrated experience and expertise to conduct all three audits. The Selected Auditor also must possess excellent analytical skills, in-depth pharmacy, medical, and Medicare Advantage industry knowledge, and the skills necessary to provide OPERS with expert advice. The Selected Auditor will be expected to provide regular updates to OPERS while conducting the audits. Any audit exceptions will be identified and reviewed with the Rx Administrator, non-Medicare Administrator or Medicare Administrator (see further below) to confirm the findings.

    The OPERS’ retiree health care program provides health care coverage to eligible OPERS’ retirees and their eligible dependents (collectively “Participants”), and includes prescription drug (for all Participants) medical (for non-Medicare and Medicare-eligible Participants) and voluntary dental and vision. (Dental and vision coverage are not included in this RFP.) As of March 1, 2015, OPERS had 224,832 Participants with health care coverage. The majority of these Participants are located in Ohio, and nearly all of the rest are located throughout the United States, with a few Participants living abroad. Express Scripts, Inc. (ESI) currently administers the prescription drug coverage as OPERS’ pharmacy benefit manager (PBM), Medical Mutual Services, LLC (Medical Mutual of Ohio or MMO) administers the medical coverage for non-Medicare eligible Participants and Humana Insurance Company (Humana) administers the medical coverage for the Medicare-eligible Participants.

    ESI administers prescription drug employer group waiver coverage (PDP EGWP), which means ESI provides certain prescription drug coverage management to OPERS’ Medicare Part D eligible Participants. ESI also administers prescription drug coverage for non-PDP EGWP Medicare Participants. ESI administers commercial pharmacy coverage for OPERS’ non-Medicare Participants. The audit of OPERS’ prescription drug coverage will be referred to as the “Rx Administrator” audit in this RFP.

    5/14/2015 Global Auditor RFP Page 3

  • MMO administers a self-funded preferred provider organization (PPO) medical plan design for non-Medicare Participants. The audit of OPERS’ non-Medicare medical coverage will be referred to as the “non-Medicare Administrator” audit in this RFP. And, Humana administers Medicare Advantage (MA) and Medicare secondary coverage for Medicare-eligible Participants. The audit of OPERS’ Medicare medical coverage will be referred to as the “Medicare Administrator” audit.

    The specific details for the Rx Administrator, non-Medicare Administrator and the Medicare Administrator audits are provided in Section D, Scope of Engagement.

    This RFP will include four (4) phases:

    • Phase 1—Minimum Requirements: Proposals must meet the Minimum Requirements contained in Section C, which OPERS will verify. Proposals that meet the Minimum Requirements will advance to Phase 2. Proposals that do not meet the Minimum Requirements will not be considered, reviewed, or evaluated.

    • Phase 2—Written Proposals: OPERS will review and evaluate written proposals that meet the Minimum Requirements and determine, in its sole discretion, whether any phase 2 vendors will be asked to make oral presentations. These vendors will advance to phase 3.

    • Phase 3—Oral Presentations: OPERS will provide clarifying questions to phase 3 vendors asked to make oral presentations. The clarifying questions must be addressed during the oral presentations. OPERS will evaluate the oral presentations to determine, in its sole discretion, whether any phase 3 vendors will advance to Phase 4.

    • Phase 4—Contract Negotiations: Following evaluation of the written proposals and oral presentations, OPERS may determine a list of finalists and commence sequential negotiations as described in Section (F)(5).

    If a contract results from this RFP, the term will be for three (3) years. The contract will be renewable, at OPERS’ option, for up to three (3) one (1) year periods.

    C. MINIMUM REQUIREMENTS

    The items listed in this section of the RFP are mandatory proposal requirements (“Minimum Requirements”). Your proposal must meet all of the Minimum Requirements or it will not be considered, reviewed, or evaluated. Please include the following information in Your proposal in a list format immediately following the proposal cover page.

    • State that Your proposal includes all three (3) audits described in this RFP, and list the page range on which each audit appears in the proposal.

    • Confirm that Your Organization is licensed to do business in Ohio, is in good standing with the Ohio Secretary of State.

    • Confirm that Your Organization has a minimum of five (5) years of experience in conducting audits similar in size (minimum of 100,000 participants) and scope as those described in this RFP.

    • Confirm that all work for this project will be performed within the continental United States, and that You agree that no services for this project will be performed off-shore, including subcontracting of services to any off-shore companies or locations.

    5/14/2015 Global Auditor RFP Page 4

  • D. SCOPE OF ENGAGEMENT

    The Selected Auditor will conduct three (3) audits and one (1) operational review of the OPERS’ health care vendor engagements discussed in Section B., Overview: Rx Administrator, non-Medicare Administrator and Medicare Administrator. The requirements for these audits (and operational review) are further detailed in the following sections. OPERS has targeted 3rd quarter of 2017 for completion of the operational review and all audits requested in this RFP.

    D1. The Selected Auditor will conduct an audit of the Rx Administrator’s administration of OPERS’ prescription drug coverage, which audit is anticipated to require up to and including two years to complete. The objectives for this audit are described further below.

    D1.1 Determine if pharmacy claims are being adjudicated in accordance with the correct pricing terms, e.g. discounts, dispensing fees, administrative fees. Identify claims processing problems and any opportunities for improvement.

    D1.2 Determine the accuracy of pharmacy claims adjudication with respect to plan design provisions as defined in the evidence of coverage (EOC) (including by way of example only, copayments, coinsurance, deductibles, quantity limits, excluded medications, prior authorizations, step therapy programs, reversed and reprocessed claims, and late enrollment penalty, low income cost sharing, low income subsidy, direct subsidy, plan to plan, and Medicare Part B coordination).

    D1.3 Evaluate the accuracy of manufacturer rebates received by the Rx Administrator and credited to OPERS.

    D1.4 Determine if pricing guarantees, such as drug ingredient discounts, dispensing fees, and rebates have been met as per the pricing schedule set forth in the Rx Administrator Agreement.

    D1.5 Determine if the annual reconciliation meets Centers for Medicare and Medicaid Services (CMS) requirements specific to PDP EGWP.

    D1.6 Determine if OPERS, based on agreed upon methodology, was paid the correct amount under the Rx Administrator agreement.

    D1.7 Evaluate whether the Rx Administrator processes and uploads OPERS’ data according to the deadlines and requirements of the Rx Administrator Agreement Information Technology Statement of Work (IT SOW) and that quality assurance processes are performed, including reviewing error reports and data issues for the PDP EGWP and the commercial pharmacy coverage.

    D1.8 Review and test the policies and procedures that the Rx Administrator has in place to implement the Financial Statement of Work (Financial SOW) for PDP EGWP and the commercial pharmacy plan.

    D1.9 Evaluate analyze and validate the status of the Rx Administrator’s Agreement deliverables including the compliance and satisfaction of the contractual terms describing performance standards and guarantees and the maintenance of documentation indicating compliance with the SSAE- 16 report, as stipulated in the Rx Administrator Agreement. .

    D1.10 Evaluate the Rx Administrator’s administration of retiree drug subsidy (RDS).

    5/14/2015 Global Auditor RFP Page 5

  • D2. SPECIFIC REQUIREMENTS

    The Rx Administrator audit incorporates the ten (10) categories of review outlined below. Complete descriptions of each item are further described in Sections D2-D12.

    D2.1 Pharmacy Claims Pricing (Discount) Accuracy Review, which requires analyzing one hundred (100) percent of the pharmacy claims incurred in the time period of the audit to confirm pricing accuracy.

    D2.2 Pharmacy Plan Design Accuracy Review, which requires analyzing the pharmacy claims for each time period of the audit to determine whether Rx claims were processed according to OPERS’ prescription drug coverage.

    D2.3 Pharmacy Rebate Review, which requires identification of the top five (5) specialty drug manufacturers and the top five (5) traditional drug manufacturers comparing the rebates credited to OPERS for the audit review period under each manufacturer’s contract with the Rx Administrator.

    D2.4 Pharmacy Pricing Guarantees which requires analyzing one hundred (100) percent of paid claims during each audit review period to ensure that guarantees for drug ingredient discounts, dispensing fees, and rebates have been measured, reported and paid (if not met) as per the pricing schedule set forth in the Rx Administrator Agreement.

    D2.5 Pharmacy Annual Reconciliation meets CMS requirements, which requires review of the Rx Administrator’s internal reconciliation processes based on CMS rules and regulations specific to PDP EGWP.

    D2.6 Pharma Revenue, which requires review of the pass through from CMS to the Rx Administrator and then the calculations to present OPERS with OPERS revenue based on the time period of the audit under review specific to PDP EGWP.

    D2.7 Financial Statement of Work, which requires the Selected Auditor to review and test the policies and procedure that the Rx Administrator has in place to implement the Financial SOW for PDP EGWP and the commercial pharmacy coverage agreement.

    D2.8 Pharmacy Quality Assurance/Internal Controls, which requires review of the Statement on Standards for Attestation Engagement No. 16 (SSAE-16) report.

    D2.9 Retiree Drug Subsidy, which requires the Selected Auditor to review eligibility claims sent to RDS on behalf of OPERS to validate that OPERS received the correct revenue for the time period of the audit under review.

    D2.10 Pharmacy Eligibility, which requires review that the OPERS’ eligibility files are processed and uploaded timely to the Rx Administrator’s eligibility system, and reviewed for errors, omissions and data quality.

    D3. PHARMACY CLAIMS PRICING (DISCOUNT) ACCURACY REVIEW

    D3.1 The Selected Auditor must request paid pharmacy claims data from the Rx Administrator covering the time period of the audit, and aggregate the discounts achieved for both brand name drugs and generic drugs.

    D3.2 The Selected Auditor must evaluate whether the proper average wholesale price (AWP) was selected for all pharmacy claims.

    5/14/2015 Global Auditor RFP Page 6

  • D3.3 The aggregated discounts will be compared to the Rx Administrator Agreement

    guarantees to determine the degree to which the Rx Administrator met, exceeded, or fell short of the threshold. To the extent a shortfall is identified, the Selected Auditor will identify the amount of the shortage and work directly with the Rx Administrator to true-up any refund to OPERS.

    D3.4 The Selected Auditor will request a second dataset from the Rx Administrator covering the time period of the audit that will represent a detailed claims file of all retail network pharmacy reimbursements. Using this file, the Selected Auditor will compare the network pharmacy reimbursement amounts to the invoiced amount and identify any discrepancies.

    D3.5 The Selected Auditor shall test a statistically valid random, stratified sample of chain and independent pharmacies to ensure that pharmacy-specific discounts are being correctly passed through to OPERS. The Selected Auditor must fully describe how the random sample will be selected.

    D4. PHARMACY PLAN DESIGN ACCURACY REVIEW

    D4.1 The Selected Auditor will analyze the pharmacy claims dataset to validate the correct application of plan design to ensure claims were processed according to the Rx Administrator Agreement and prescription drug plan coverage. Test subjects will include, but not be limited to, copayments, coinsurance, and exclusions, as well as other cost management features such as quantity level limits and step therapies. For certain edits, the Selected Auditor may test a sample of the results from the electronic analysis to validate findings. The Selected Auditor must fully describe which types of edits may require sample testing and how the sample will be selected.

    D4.2 The Selected Auditor must perform a Medicare ‘Part B and Part D’ review, which requires using best practices to identify claims paid by the Rx Administrator that are covered under Medicare Part D and should be processed under Medicare Part D. You must fully describe your process in your proposal. This review is specific to the PDP EGWP.

    D5. PHARMACY REBATE ACCURACY REVIEW

    D5.1 The Selected Auditor will request national drug code (NDC) level data showing rebate amounts invoiced by the Rx Administrator to manufacturers to identify the top five (5) specialty drug manufacturers and the top five (5) traditional drug manufacturers and select their rebate contracts for onsite review. While onsite, the Selected Auditor will review the invoice records and rebate payments, comparing them to rebate contract terms and provisions applicable to each drug to assess that the correct rebate percentages were applied, taking into account any exceptions or adjustments.

    D5.2 The Selected Auditor will confirm the drug volumes invoiced for OPERS based on analysis of the claims data to ensure correct volumes were considered for rebate eligibility.

    D5.3 The Selected Auditor will review the rebates payable to OPERS and confirm, if applicable, that a minimum rebate per brand drug claim submitted electronically through retail or mail service programs has/has not been achieved.

    5/14/2015 Global Auditor RFP Page 7

  • D6. PHARMACY PRICING GUARANTEE ACCURACY REVIEW

    D6.1 The Selected Auditor will review retail claims to validate that guarantees related to Brand AWP discounts, generic effective discounts, and dispensing fees have/have not been met.

    D6.2 The Selected Auditor will review mail service claims to validate guarantees related to brand AWP discounts, generic effective discounts, and dispensing fees have/have not been met.

    D7. ANNUAL CMS RECONCILIATION

    The Selected Auditor will review the Rx Administrator’s internal reconciliation processes based on CMS rules and regulations specific to PDP EGWP.

    D8. PHARMA REVENUE

    The Selected Auditor will review the pass through from CMS to the Rx Administrator and then the calculations to present OPERS with its revenue based on the time period of the audit under review specific to PDP EGWP.

    D9. FINANCIAL STATEMENT OF WORK

    Review and test the policies and procedures that the Rx Administrator has in place to implement the Financial Statement of Work (Financial SOW) for PDP EGWP and the commercial pharmacy coverage agreement.

    D10. PHARMACY QUALITY ASSURANCE/INTERNAL CONTROLS

    The Selected Auditor will evaluate the Rx Administrator’s system design and the suitability and effectiveness of internal controls to ensure processing integrity by obtaining and evaluating the applicable Statement on Standards for Attestation Engagements No. 16 (SSAE-16) report.

    D11. RETIREE DRUG SUBSIDY ADMINISTRATION

    The Selected Auditor will review eligibility and timing to ensure the Rx Administrator has forwarded complete data, including claims to RDS. Included in the review are reprocessed claims that have been transferred to and from the PDP EGWP. The Selected Auditor will validate that OPERS has received the maximum revenue for the time period of the audit.

    D12. PHARMACY ELIGIBILITY

    The Selected Auditor will review that the OPERS’ eligibility files were processed and uploaded timely to the Rx Administrator’s eligibility system and reviewed for errors, omissions and data quality.

    5/14/2015 Global Auditor RFP Page 8

  • D13. The Selected Auditor will conduct an audit and operational review of the non-Medicare Administrator’s administration of OPERS’ non-Medicare medical coverage, which audit and review are anticipated to require up to and including two years to complete. The details of the audit and operational review are described further below.

    D13.1 Determine if claims are being adjudicated in accordance with the correct pricing terms for each time period of the audit, e.g., provider contracting rates and provider discounts.

    D13.2 Determine the accuracy of claims adjudication with respect to plan design provisions as defined in the evidence of coverage (EOC) (including by way of example only, copayments, coinsurance, reversed and reprocessed claims, and, coordination of benefits).

    D13.3 Evaluate that as the non-Medicare Administrator receives eligibility files from OPERS, the eligibility files are processed and uploaded timely, based on the non-Medicare Administrator Agreement IT SOW, and quality assurance processes are performed, including reviewing error reports and data issues.

    D13.4 Review and test the policies and procedure that the non-Medicare Administrator has in place to implement the Financial SOW for the non-Medicare Administrator Agreement.

    D13.5 Evaluate the non-Medicare Administrator’s system design and the suitability and effectiveness of internal controls to ensure processing integrity by obtaining and evaluating the Statement on Standards for Attestation Engagements No. 16 (SSAE-16) report.

    D13.6 Review the operations maintained by the non-Medicare Administrator on behalf of OPERS from an efficiency, control and security perspective. The operations review will be conducted at the offices of the non-Medicare Administrator in Ohio, and include turn-around time, appeals, and customer service. The Selected Auditor must be willing to allow OPERS staff to accompany them to the non-Medicare on-site visits.

    D14. SPECIFIC REQUIREMENTS

    The non-Medicare Administrator audit incorporates the six (6) categories of review outlined below. Complete descriptions of each item are further described in Sections D14-D20.

    D14.1 Medical Claims Pricing Accuracy Review, which requires analyzing one hundred (100) percent of the claims incurred in the time period of the audit to confirm pricing accuracy.

    D14.2 Non-Medicare Plan Design Accuracy Review, which requires analyzing the claims for the time period of the audit to validate application of PPO coverage.

    D14.3 Non-Medicare Plan Eligibility, which requires review that the eligibility files the non-Medicare Administrator receives from OPERS are processed and uploaded timely to the non-Medicare Administrator’s eligibility system, and reviewed for errors, omissions and data quality, including retroactive termination, additions, removals and cancellation of coverage.

    D14.4 Financial Statement of Work, Review and test the policies and procedure that the non-Medicare Administrator has in place to implement the Financial SOW for the non-Medicare Administrator Agreement.

    5/14/2015 Global Auditor RFP Page 9

  • D14.5 Non-Medicare Administrator Quality Assurance/Internal Controls, which requires review

    of the applicable Statement on Standards for Attestation Engagement No. 16 (SSAE-16) report.

    D14.6 Non-Medicare Administrator Operational Review, which requires the review of the operations maintained by the non-Medicare Administrator on behalf of OPERS from an efficiency, control and security perspective. The operations review will be conducted at the offices of the non-Medicare Administrator in Ohio, and include turn-around time, appeals, and customer service. The Selected Auditor must be willing to allow OPERS staff to accompany them to the non-Medicare on-site visits.

    D15. MEDICAL CLAIMS PRICING ACCURACY REVIEW

    The Selected Auditor will determine if medical claims are being adjudicated in accordance with the correct pricing terms for time period of the audit.

    D16. NON-MEDICARE PLAN DESIGN ACCURACY REVIEW

    The Selected Auditor will analyze the medical claims dataset to validate the correct application of plan design to ensure claims were processed in accordance with the medical plan description (MPD). Test subjects will include, but not be limited to, copayments, coinsurance, deductibles and exclusions. For certain edits, the Selected Auditor may test a sample of the results from the electronic analysis to validate findings. A statistically valid random, stratified sample will be required. The sampled claims should be audited in detail to determine their accuracy relative to the non-Medicare coverage and to determine whether their handling is consistent with standard industry practices.

    D17. NON-MEDICARE PLAN ELIGIBILITY

    The Selected Auditor will review that the OPERS’ eligibility files are processed and uploaded timely to the non-Medicare Administrator’s eligibility system, and reviewed for errors, omissions and data quality.

    D18. FINANCIAL STATEMENT OF WORK

    Review and test the policies and procedures that the non-Medicare Administrator has in place to implement the Financial SOW for the non-Medicare Administrator Agreement.

    D19. QUALITY ASSURANCE/INTERNAL CONTROLS

    The Selected Auditor will evaluate the non-Medicare Administrator’s system design and the suitability and effectiveness of internal controls to ensure processing integrity by obtaining and evaluating the applicable Statement on Standards for Attestation Engagement No. 16 (SSAE-16) report.

    D20. NON-MEDICARE ADMINISTRATOR OPERATIONAL REVIEW

    The Selected Auditor will review the operations maintained by the non-Medicare Administrator on behalf of OPERS from an efficiency, control and security perspective, including claims handling and administrative activities. The Selected Auditor must be willing to allow OPERS staff to accompany them to the non-Medicare on-site visits.

    5/14/2015 Global Auditor RFP Page 10

  • D21. The Selected Auditor will conduct an audit of the Medicare Administrator’s administration of

    OPERS’ Medicare medical coverage, which audit is anticipated to require up to and including two years to complete. The details of this audit are described further below.

    The Selected Auditor must provide information about their audit procedures which relate to the MA coverage including but not limited to:

    • A list of documents You request and review. • The time period of the transactions that You review. • The sampling methodology You employ. • The approach You use to manipulate data. • The criteria You apply to ascertain materiality, and • Your typical timelines for each step in the audit process.

    D22. Explain how You measure the estimated accuracy of the Medicare Administrator’s claim payment processing.

    D23. Describe in detail how You would affirm and validate the medical expense ratio (MER) calculation as reported by the Medicare Administrator. Please provide Your understanding of how the MER calculation works and what a plan sponsor could use this information for.

    D24. Determine whether the Medicare Administrator’s development of MA premiums as presented to OPERS for the years examined in the audit are accurate. Describe the standard rate development for the typical MA product.

    D25. Audit the Medicare Administrator’s subcontractors’ and agents’ responsibilities and locations as defined by the Medicare Administrator Agreement and disclosed to OPERS annually based on time period audited.

    D26. Evaluate, analyze and validate the status of all Medicare Administrator Agreement deliverables including the compliance and satisfaction of the contractual terms describing performance standards and guarantees and the maintenance of documentation indicating compliance with the SSAE-16 report (formerly SAS 70), as stipulated in the Medicare Administrator Agreement.

    D27. Audit the Medicare Administrator’s Medicare Part B and Medicare Part D coordination of benefits with the Rx Administrator.

    D28. Review and test the policies and procedures that the Medicare Administrator has in place to implement the Financial SOW for the Medicare Administrator Agreement. .

    D29. Review the Medicare Administrator’s handling of eligibility edits and eligibility/claims transfers between the MA and Medicare secondary coverage.

    D30. SPECIFIC REQUIREMENTS

    The Medicare Administrator audit incorporates nine (9) categories of the review outlined below. Complete descriptions of each item are further described in Section D30.2-D31.

    D30.1 You must provide information about your audit processes, which relate to the MA coverage that support the following:

    • A list of documents You request and review; • The time period of the transactions that You review; • The sampling methodology You employ; • The approach You use to manipulate data;

    5/14/2015 Global Auditor RFP Page 11

  • • The criteria You apply to ascertain materiality; and, • Your typical timelines for each step in the audit process.

    Your proposal should include the following to demonstrate your overall understanding of the MA product and specific expertise you have auditing MA products.

    D30.2 Explain how You measure the estimated accuracy of the Medicare Administrator’s claim payments processing. This measure should be provided separately for Medicare claims and OPERS claims and include the Medicare secondary plan.

    D30.3 Describe in detail how You would affirm and validate the MER calculation as reported by the Medicare Administrator. Please provide your understanding of how the MER calculation works and what a plan sponsor could use this information for.

    D30.4 Determine whether the Medicare Administrator’s development of MA premiums as presented to OPERS for the years examined in the audit are accurate. Describe the standard rate development for the typical MA product.

    D30.5 Audit the Medicare Administrator’s subcontractors’ and agents’ responsibilities and locations as defined by the Medicare Administrator Agreement and disclosed to OPERS annually based on time period audited. This may be a sample.

    D30.6 Evaluate, analyze and validate the status of all agreement deliverables including the compliance and satisfaction of the contractual terms describing performance standards and guarantees and the maintenance of documentation indicating compliance with the SSAE – 16 report (formerly SAS 70), as stipulated in the Medicare Administrator Agreement.

    D30.7 Audit the Medicare Administrator’s Medicare Part B and Medicare Part D coordination of benefits with the Rx Administrator. Please provide your methodology for validation.

    D30.8 Review and test the policies and procedures that the Medicare Administrator has in place to implement the Financial SOW for the Medicare Administrator Agreement.

    D31. Review the Medicare Administrator’s handling of eligibility edits and eligibility/claims transfers between the MA and Medicare Secondary coverage. Please describe Your eligibility validation coordination between the MA and Medicare secondary coverage. Validate the process against the IT SOW in place during the time period of the audit.

    5/14/2015 Global Auditor RFP Page 12

  • D32. You must respond to all of the items addressed in Sections D32-D39 in Your proposal. The

    items described in Sections D32--D40 apply to all audits described in this RFP.

    D33. SCHEDULE (Project Timeline)

    Submit a detailed timetable (work plan) that presents key activities, milestones, and timing for completion of the project. The work plan should include the preparation of a draft audit report to be reviewed by OPERS before any final audit report is delivered. The work plan should assume that the non-Medicare and Medicare Administrator audits will be conducted in the same time frame. The work plan should also assume that the Rx Administrator audit will include auditing the PDP EGWP and the commercial pharmacy coverage. Please provide an overall project schedule for all audits.

    D34. AUDIT REPORT

    A final audit report will be required detailing the findings and recommendations for each of the audits of the three Administrators, and the operations review of the non-Medicare Administrator. In addition, the final audit report will include a description of the project methodology and exhibits that provide additional details about the sample and the errors discovered. It is critical that the final audit report clearly identifies the extent of potential financial recovery for OPERS and any areas of disagreement with the particular audited Administrator.

    D35. PROPOSED ADDITIONAL SERVICES

    In addition to the services described, please include any additional services You believe are applicable, and include the itemized fees for such services. The description of these services and the associated fees should be detailed in a separate section of Your proposal. The rationale for proposing these services should be included.

    D36. STATUS REPORTS

    Provide electronic status updates weekly to the designated representatives of OPERS. Conference calls will be scheduled, at a minimum, two times a month during the project timeline.

    D37. FINAL DRAFT AUDIT REPORTS

    Submit draft final audit reports to be reviewed before any final audit report is delivered.

    D38. FINAL AUDIT REPORTS

    Submit detailed, written final audit reports with recommendations. The written recommendation/reports must include, at a minimum:

    • Executive summary • Description of the audit process/procedures, including audit milestones and key events

    associated with those milestones • Recommendations for corrective action to ensure accurate claims handling • The Administrator’s action plan in response to the Selected Auditor’s recommendations • Statement indicating the Selected Auditor has observed all conflict of interest

    requirements mandated by OPERS with respect to the audit process and has not received anything of value from the audited Vendors while performing audit services.

    D39. FINAL PRESENTATIONS

    Be prepared to provide an executive level presentation for OPERS’ Board based on the results of each audit and recommendation in the final reports.

    5/14/2015 Global Auditor RFP Page 13

  • E. PROPOSAL CONTENT

    At a minimum, the proposal must include the following information defined in Sections E1- E10. For ease of review, each requirement should be addressed in a separate section preceded by an index tab to identify the subject of the section. The proposal should be formatted on consecutively numbered pages and include a table of contents. You must provide an answer to each question in the order asked in the RFP, and must propose for all audits in this RFP.

    E1. COVER LETTER

    You must include a cover letter, which will be considered an integral part of the proposal, in the form of a standard business letter, and must be signed by an individual who is authorized to bind You contractually. The cover letter must include:

    E1.1 A statement regarding Your Organization’s legal structure, e.g., an Ohio corporation, Federal tax identification number, and principal place of business.

    E1.2 Your primary contact on this RFP, who has authority to answer questions regarding the proposal:

    • Organization Name • Contact’s Name • Additional Contacts • Contact’s Address • Contact’s Phone Number • Contact’s E-mail Address

    E1.3 A statement that Your proposal meets all the requirements of this RFP.

    E1.4 A statement that Your Organization has not submitted its proposal with the assumption that there will be an opportunity to negotiate any aspect of the proposal.

    E1.5 A statement that You acknowledge that all documents submitted pursuant to this request may be subject to disclosure under Ohio’s Public Records Act, see Section G of this RFP.

    E1.6 A statement that You acknowledge and agree that the contract provisions contained in Attachment A shall be included in any contract with OPERS that may result from this RFP, and such contract provisions shall control in the event of any conflict.

    E2. QUESTIONNAIRE

    E2.1 Your Organization’s domestic office locations, identifying which location will be assigned this project. Please provide the following information:

    • The full legal name of Your Organization; • The address and telephone number of Your corporate office; and • The current ownership of Your Organization, along with the name of any individual

    holding 10% or more of the stock or value of Your Organization, if applicable.

    E2.2 Your Organization’s organizational structure, including subsidiary and affiliated companies, and joint venture relationships.

    E2.3 How many years has Your Organization been in business?

    5/14/2015 Global Auditor RFP Page 14

  • E2.4 Yes/No: Has Your Organization undergone any material change in its structure or

    ownership within the last 18 months? If yes, please describe.

    E2.5 Yes/No: Is any material change in ownership or structure currently under review or being contemplated? If yes, please describe.

    E2.6 If available, please provide a report, study, or assessment of Your Organization, prepared by an unbiased independent third-party source, concerning client satisfaction and measures of Your Organization’s strengths and weaknesses vis-à-vis your key competitors.

    E2.7 Please provide Your most recent financial statements including a statement of financial position, an annual income statement and balance sheet.

    E2.8 Please describe any material litigation to which Your Organization is currently a party. In addition, please describe any material litigation that Your Organization has been involved in over the last three (3) years.

    E2.9 Please provide a list and describe litigation brought or threatened against Your Organization by existing or former clients over the past five (5) years.

    E2.10 Please describe any relationships that Your Organization has with potential vendors to OPERS, including any potential fees or other remuneration Your Organization may receive for recommending their products or services.

    E2.11 Complete the following table, indicating the number of clients for whom Your Organization has provided services similar to those outlined in this RFP within the last three (3) years:

    Annual Pharmacy Spend (Allowed Charges)

    No. of Clients

    ≤ $9.99 million $10 - $49.99 million $50 - $99.99 million

    $100 million - $149.99 million ≥ $150 million

    E2.12 Complete the following table, indicating the number of clients for whom Your Organization has provided services similar to those outlined in this RFP within the last five (5) years:

    Pharmacy Covered Lives No. of Clients

    ≤ 24,999 25,000 – 49,999 50,000 – 99,999

    ≥100,000

    E2.13 How many pharmacy claims have You audited for discount accuracy in each of the last three (3) years? How many rebate dollars have You audited in each of the last three (3) years?

    5/14/2015 Global Auditor RFP Page 15

  • E2.14 Does Your Organization have experience in performing pharmacy claims pricing

    (discount) accuracy review audits?

    • How many years has Your Organization been conducting these pharmacy claims pricing (discount) accuracy review audits?

    • How many of these pharmacy claims pricing (discount) accuracy review audits has Your Organization conducted in the past three (3) years for clients with 100,000 or more participants? What percentage of these were PBM claims pricing (discount) accuracy review audits?

    • Describe typical obstacles involved in conducting these pharmacy claims pricing (discount) accuracy review audits and Your corresponding remediation efforts and results.

    • Is there a typical per member per year (PMPY) dollar discrepancy that Your Organization expects to uncover in an audit such as this one? If so, what would You expect the PMPY discrepancy to be?

    • As outlined in Section (D) (3.5), fully describe which types of edits may require sample testing and how the sample would be selected, including the sample size.

    E2.15 Please confirm that Your Organization will execute a confidentiality agreement for purposes of conducting the pharmacy claims pricing (discount) accuracy review audits.

    E2.16 Does Your Organization have experience in performing pharmacy plan design accuracy review audits?

    • How many years has Your Organization been conducting these pharmacy plan design accuracy review audits?

    • How many of these pharmacy plans design accuracy review audits have Your Organization conducted in the past three (3) years for clients with 100,000 or more participants? What percentage of these were ESI plan design accuracy review audits?

    • Describe typical obstacles involved in conducting these pharmacy plan design accuracy review audits and Your corresponding remediation efforts and results.

    • Is there a typical PMPY dollar discrepancy that Your Organization expects to uncover in an audit such as this one? If so, what would You expect the PMPY discrepancy to be?

    • As outlined in Section (D) (4.1), fully describe which types of edits may require sample testing and how the sample would be selected, including the sample size.

    E2.17 Please confirm that Your Organization will execute a confidentiality agreement for purposes of conducting the pharmacy plan design accuracy review audits.

    E2.18 Does Your Organization have experience in auditing rebate contracts between pharmaceutical manufacturers and PBMs?

    • How many years has Your Organization been conducting these pharmacy rebate audits?

    • How many of these rebate audits has Your Organization conducted in the past three (3) years for clients with 100,000 or more participants? What percentage of these were ESI rebate audits?

    • Describe typical obstacles involved in conducting these pharmacy rebate audits and Your corresponding remediation efforts and results.

    • Is there a typical PMPY dollar discrepancy that Your Organization expects to uncover in an audit such as this one? If so, what would You expect the PMPY discrepancy to be?

    5/14/2015 Global Auditor RFP Page 16

  • E2.19 Please confirm that Your Organization will execute a confidentiality agreement for

    purposes of conducting the pharmacy rebate audits.

    E2.20 Does Your Organization have experience in performing Medicare Part B recovery audits? Describe how Your Organization would test for Medicare Part B expenses.

    E2.21 Does Your Organization have experience in auditing electronic eligibility timing, system processing and error testing? Describe how Your Organization would test for eligibility issues/errors.

    E2.22 Does Your Organization have experience in auditing clinical programs, including prior authorizations, step therapy programs, overlapping medications? Describe how Your Organization tests these programs.

    E2.23 Provide a copy of a final audit report presented to a client of similar size operationally to OPERS and similar in scope for whom You have performed an audit within the last year, redacted to the extent necessary.

    E2.24 Describe Your internal quality assurance process for the auditing process.

    E2.25 Indicate Your Organization’s specific, relevant experience, with auditing a PBM.

    E2.26 Indicate Your Organization’s specific, relevant experience, in auditing transparent pricing arrangements.

    E2.27 Does Your Organization have a firm written code of conduct or set of standards for professional behavior? If so, attach a copy and state how the code or standards are monitored and enforced.

    E2.28 How does Your Organization identify and manage conflicts of interest?

    E2.29 Are there any potential conflicts of interest that Your Organization would have in providing the requested services to OPERS? If yes, explain.

    E2.30 List and describe any relationships and/or contacts Your Organization or its officers or employees has had with any OPERS’ Board member and/or staff member within the last twelve (12) months.

    E2.31 Has Your Organization or any officer or employee given any remuneration or anything of value directly or indirectly to any OPERS Board members, officers, or employees? If yes, identify the recipient and remuneration or thing of value. Additional information on the relevant Ohio ethics law may be found at: https://www.opers.org/pdf/legal/ethics-policy.pdf.

    E2.32 Has Your Organization or any officer or employee given any remuneration or anything of value as a finder’s fee, cash solicitation fee, or fee for consulting, lobbying or otherwise, in connection with this RFP? If yes, identify the recipient and remuneration or thing of value.

    E2.33 Describe Your organizational structure, including subsidiary and affiliated companies, and joint venture relationships.

    E2.34 Identify whether Your Organization currently performs any work for, provides services to, or receives compensation from, any PBM. Describe the work performed.

    5/14/2015 Global Auditor RFP Page 17

    https://www.opers.org/pdf/legal/ethics-policy.pdfhttps://www.opers.org/pdf/legal/ethics-policy.pdf

  • E2.35 Does your organization currently have agreements in place allowing Your Organization

    to conduct plan design accuracy review audits with the Rx Administrator? If not, define downtime/lag involved in attaining such an agreement with the Rx Administrator.

    E2.36 Does your organization have experience in performing Medicare Part B recovery audits? Describe how Your Organization would test for Medicare Part B expenses.

    E2.37 Does Your Organization have experience in auditing electronic eligibility timing, system processing and error testing? Describe how Your Organization would test for eligibility issues/errors.

    E2.38 Does Your Organization have experience in auditing retiree drug subsidy (RDS)? This would include subsidy, eligibility testing, allowable drug submission and timeliness of cost reporting. Describe how Your Organization would test for all the identified items.

    E2.39 Does your organization have experience in auditing clinical programs, including prior authorizations, step therapy programs, overlapping medications? Describe how your organization tests these programs.

    E2.40 Your Organization’s domestic office locations, identifying which location will be assigned this project.

    E2.41 Complete the following table, indicating the number of clients for whom Your Organization has provided services similar to those outlined in this RFP within the last three (3) years:

    Annual Medical Spend (Allowed Charges) No. of Clients ≤ $9.99 million

    $10 - $49.99 million $50 - $99.99 million

    $100 million - $149.99 million ≥ $150 million

    E2.42 Does Your Organization have experience in performing medical claims pricing accuracy review audits?

    • How many years has Your Organization been conducting these medical claims pricing accuracy review audits?

    • How many of these medical claims pricing accuracy review audits has Your Organization conducted in the past three (3) years for clients with 75,000 or more participants? What percentage of these were MMO audits?

    • Describe typical obstacles involved in conducting these medical claims pricing accuracy review audits and Your corresponding remediation efforts and results.

    • Is there a typical PMPY dollar discrepancy that Your Organization expects to uncover in an audit such as this one? If so, what would You expect the PMPY discrepancy to be?

    • Fully describe how the random sample would be selected for performing the services described in Section (D) (15), including the size of the sample.

    E2.43 Does Your Organization have experience in performing medical plan design accuracy review audits?

    5/14/2015 Global Auditor RFP Page 18

  • • How many years has Your Organization been conducting these medical plan design

    accuracy review audits? • How many of these medical plans design accuracy review audits have Your

    Organization conducted in the past three (3) years for clients with 75,000 or more participants? What percentage of these were MMO medical plan design accuracy review audits?

    • Describe typical obstacles involved in conducting these medical plan design accuracy review audits and Your corresponding remediation efforts and results.

    • Is there a typical PMPY dollar discrepancy that Your Organization expects to uncover in an audit such as this one? If so, what would You expect the PMPY discrepancy to be?

    • As outlined in Section (D) (16), fully describe which types of edits may require sample testing and how the sample would be selected, including the sample size.

    E2.44 Please confirm that Your Organization will execute a confidentiality agreement for purposes of conducting this audit.

    E2.45 Indicate Your Organization’s specific, relevant experience, with auditing non-Medicare Administrator.

    E2.46 Describe how You conduct a medical claims audit and operations review. Be specific about on-site activities, review criteria, review methods and process, required documentation, and the degree of involvement of medical plan administrator personnel.

    E2.47 Provide real-life examples of specific recommendations for corrective action You have provided to a client as a result of a recent medical audit. Please include specific examples of recommendations that You feel were the most effective and produced the most tangible results for the client, redacted as necessary.

    E2.48 Describe any aspects of Your audit process that are unique to Your Organization and that distinguish You from your competitors.

    E2.49 Describe and explain Your sampling methodology in detail. Please include a description of the calculation/presentation of results.

    E2.50 For the Medicare Administrator audit related to the MA coverage, provide a list of the documents that You would review given the scope provided.

    E2.51 For the Medicare Administrator audit related to the MA coverage, detail the sampling methodology you would use if you do not audit the entire population of data.

    E2.52 For the Medicare Administrator audit related to the MA coverage, detail the course of action You will take to manage the data to reach the deadline established for the completion of the audit, including producing deliverables in final form.

    E2.53 For the Medicare Administrator audit related to the MA coverage, provide Your qualified practice of determining levels of materiality, knowing this is a matter of professional judgment.

    E2.54 For the Medicare Administrator audit related to the MA coverage, provide specific detail on the work plan addressing each step of the audit process and the timeline the steps are associated with.

    E2.55 For the Medicare Administrator audit related to the MA coverage, describe how you would determine the accuracy of the Medicare Administrator’s MA coverage payment of claims including payment of claims based upon OPERS plan design structure.

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  • E2.56 Describe in detail how You would check and validate the MER calculation as reported by

    the Medicare Administrator. This would include all necessary data sets and validation points.

    E2.57 Describe in detail how You would determine whether the development of premiums by the Medicare Administrator that were presented to OPERS for the years examined in the audit are consistent with prior claim experience, reasonable projection, assumptions, changes anticipated in CMS revenue, reasonable administrative cost projections and industry- acceptable methodologies for premiums rate projections.

    E2.58 Discuss how You would evaluate the Medicare Administrator’s SSAE-16 report (formerly the SAS 70), as described in the Medicare Administrator Agreement.

    E2.59 Provide the action steps You would use to verify the coordination of benefits between Medicare Part B and Medicare Part D drugs as it pertains to Medicare Administrator and Rx Administrator.

    E2.60 Describe how You would analyze eligibility edits that are in place for OPERS’ incoming eligibility files to the Medicare Administrator and the updating of eligibility and claims between the Medicare secondary coverage and the MA coverage as Participants move between the two coverages.

    E3. UNDERSTANDING OF ENGAGEMENT

    E3.1 Please describe in detail Your Organization’s understanding of the services requested in this RFP.

    E3.2 Please describe topics or processes not included in this RFP that Your Organization may examine in order to provide more complete services.

    E3.3 Please provide a narrative that supports why Your Organization believes that it is qualified to undertake the proposed engagement.

    E4. WORK PLAN (including timeline with details of hours)

    The proposal should set forth a work plan including:

    E4.1 A description of how You will consult with and make presentations to OPERS staff during the engagement.

    E4.2 A description of the service management and quality control procedures You will use. These should identify and describe any anticipated potential problems, the Your approach to resolving these problems, and any special assistance that will be requested from OPERS.

    E4.3 A tentative schedule for performing each of the audits for OPERS including estimated hours by major task and staffing plan to include both Selected Auditor’s and OPERS’ resources.

    E5. DELIVERABLES

    E5.1 OPERS shall have full ownership of the deliverables, including documentation and other related work projects, as applicable.

    E5.2 The Selected Auditor will ensure that its subcontractors shall be obligated to assign to OPERS their ownership rights in any deliverables.

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  • E6. AUDITOR PERSONNEL

    E6.1 Provide an organizational chart of Your Organization. Highlight the names/positions and office location of all persons who will work on the engagement.

    E6.2 Provide the name and a brief biographical sketch of the lead auditor who will have overall responsibility for this project. For this individual, provide the following:

    • Description of experience (a) Plan design considerations (b) Eligibility processes (c) Claims processing (capabilities, accuracy, speed, staffing and infrastructure) (d) Audit rights/procedures (e) Coordination of benefits/recovery of over-payments (f) Claims subrogation activities (g) Claims reconciliation

    • Education • Length of employment at Your Organization • Length of experience auditing • Professional credentials and affiliations • Description of this individual’s specific responsibilities and duties under a contract

    that may result from this RFP.

    E6.3 List your five (5) largest clients (by number of participants) for which the lead auditor has performed a substantial auditing function.

    E6.4 Provide the names, title, contact information and a brief biographical sketch of each of the individuals who will be performing the services outlined in this RFP. For each individual, provide the following:

    • Description of experience, i.e. work history • Education • Length of employment at the organization • Length of experience auditing • Professional credentials and affiliations • Description of each individual’s specific responsibilities and duties under a contract

    that may result from this RFP

    E6.5 Provide samples of work that relate to the scope of services You feel demonstrate the skill and talent of the audit team that would be assigned to this engagement.

    E6.6 You are requested to perform all services and may not subcontract without the written consent of OPERS. For each of Your potential subcontractors, please provide a narrative with the following information:

    • The subcontractor’s name and address. • A brief description of the work said subcontractor might perform. • A brief description of the subcontractor’s capabilities and • Describe Your oversight of the subcontractor and controls in place to ensure that

    expected performance levels are maintained.

    E6.7 Please describe Your Organization’s procedures in the event that a contact person assigned to this engagement leaves Your Organization during the term of the engagement.

    5/14/2015 Global Auditor RFP Page 21

  • E7. REFERENCES

    E7.1 The names, addresses and telephone numbers of a contact person for three (3) current clients.

    E7.2 The name and telephone number of a responsible official who may be contacted as a reference at each of three (3) current clients.

    E7.3 Provide a summary description of the scope of work performed for each of the three (3) current clients listed.

    E8. COST

    E8.1 Please provide a not-to-exceed, fixed fee price quote for this project showing the fee for the project in total to include any and all reimbursable expenses including travel costs. OPERS expects all travel costs to be included in the costs provided in Exhibit A. OPERS will not accept proposals that include separate charges for the upkeep and/or updating of Auditor’s information technology hardware or software.

    E8.2 Provide cost per hour for additional service work or if hourly costs are not applicable, the deliverables that You intend to provide, and the cost associated with each deliverable.

    E8.3 State whether You will negotiate Your proposed fee if OPERS decides negotiation is appropriate as to any aspect of the proposal, including the fee, with the finalist(s). In no case, however, will the negotiated fee be higher than the fee submitted in the proposal.

    E9. SAMPLE CONTRACT

    Please provide a sample contract with Your proposal along with a copy of Your certificate of insurance. The contract should reflect the specific scope and deliverables of this engagement as well as hourly fees for any potential work outside the scope of this engagement and response times.

    Notwithstanding the foregoing, any contract that may result from this RFP must include the contract provisions included in Attachment A, which provisions shall control in the event of any conflict.

    E10. ADDITIONAL INFORMATION

    You should provide any other information You believe is relevant to the engagement.

    5/14/2015 Global Auditor RFP Page 22

  • F. SELECTION CRITERIA

    F1. Proposals will be evaluated, and OPERS will make any final decision to award the contract.

    F2. During the evaluation process, OPERS’ management may, at its discretion, request that You or any or all responding vendors make oral presentations. Such presentations will provide responding vendors with an opportunity to answer questions regarding their proposals. Not all responding vendors may be asked to make such oral presentations. (See Section B, Overview, RFP phase 3.)

    F3. Any pricing information submitted by You must be disclosed on the pricing pages as designated in this RFP. (See Section B, Overview, and Exhibit A.) OPERS will not consider any pricing information which appears elsewhere in Your proposal.

    F4. Proposals will be evaluated based on the following criteria, each criteria may be weighted, if desired:

    • Questionnaire. • Understanding of Engagement. • Soundness of the approach and quality of the work plan. • Proposed deliverables. • Individual qualifications of the assigned staff. • Sample Contract. • Cost.

    F5. After evaluation of the proposals, OPERS may determine a list of finalists not to exceed three (3) and may commence sequential negotiations on any aspects of the proposals OPERS deems appropriate beginning with the highest scoring finalist. If OPERS does not reach agreement with the highest scoring finalist within seven (7) calendar days, or if in the opinion of OPERS negotiations reach an impasse, OPERS may decide not to award the contract or may begin negotiations with the second highest scoring finalist. OPERS may choose to continue such negotiation schedule with subsequent finalists on the same basis until a contract is negotiated, no other finalists remain, or OPERS decides not to award the contract.

    5/14/2015 Global Auditor RFP Page 23

  • G. GENERAL TERMS AND CONDITIONS FOR SUBMITTING PROPOSALS

    G1. You understand that OPERS is subject to the Ohio Public Records Act, and the documents submitted in response to this RFP may be subject to a public records request. You must identify and clearly mark the documents and materials that are confidential at the time You submit Your proposal. If OPERS receives a public records request for records related to this RFP, OPERS will reasonably attempt to contact You in sufficient time to allow You to take the legal steps You deem necessary to protect the confidential information from disclosure. You shall indemnify OPERS if OPERS is assessed any damages or fees as a result of the position You assert regarding the confidentiality or public disclosure of the records. If no documents or materials are clearly identified and marked as confidential, You will be deemed to have consented to the disclosure of the documents or materials, and to have waived any cause of action against OPERS resulting from the disclosure of the documents or materials.

    G2. Regardless of cause, late proposals, in whole or in part, will not be accepted and will automatically be disqualified from further consideration. It shall be the Your sole risk to ensure delivery at the designated office by the designated time. Late proposals will not be opened and may be returned to the You at Your expense, or destroyed if so requested.

    G3. OPERS reserves the right, in its sole discretion, to reject any or all proposals submitted, and to waive as to any or all responding vendors, any informality or irregularity in a proposal or proposals or any failure to conform to the instructions in this RFP.

    G4. This RFP is not a contract, not meant to serve as a contract, and does not constitute a promise to enter into a contract.

    G5. All documents, proposals and other materials submitted in response to this RFP will become the property of OPERS and will not be returned to You.

    G6. You agree to comply with all terms, conditions and requirements described in the RFP. Any failure by any responding vendor to so comply shall be grounds for rejection of that vendor’s proposal, as determined by OPERS in its sole discretion.

    G7. If a contract results from this RFP, neither the Selected Auditor, nor anyone on its behalf (including any or all of its agents, affiliates, subcontractors or vendors), shall publish, distribute or otherwise disseminate any press release, advertising or publicity matter of any type or kind (collectively “Advertising Material”) having any reference to OPERS, this RFP or the resulting contract, unless and until the Advertising Material is first submitted to and approved in writing by OPERS.

    5/14/2015 Global Auditor RFP Page 24

  • H. INSTRUCTIONS FOR SUBMITTING PROPOSALS

    Proposed Schedule of Events

    1. RFP Release Date .......................................................................................... May 14, 2015 2. Questions due from potential responding vendors by e-mail (1:00 p.m. ET) . May 28, 2015 3. OPERS’ response to responding vendors’ questions posted on website ....... June 5, 2015 4. Proposals due to OPERS (1:00 p.m. ET) ...................................................... June 11, 2015 5. Finalist presentations and interviews ...................................................... July 16 - 17, 2015 6. Effective date of contract .............................................................................. Upon Signature

    H1. Please provide five (5) hard copies, one redacted copy for public record requests and an electronic copy of Your proposal by 1:00 Eastern Time, on June 11, 2015, to:

    Jay Yoho Support Services and Procurement Manager Ohio Public Employees Retirement System 277 East Town Street Columbus, OH 43215-4642 [email protected]

    H2. Questions concerning this RFP must be submitted in writing or via e-mail to [email protected]. The question and answer period will be from May 14 to May 28, 2015. Questions and answers will be posted on the OPERS’ website.

    H3. No responding vendor shall attempt to communicate with OPERS concerning this RFP in any manner or at any time other than during the question and answer period (see H2) or the finalist presentations, if held (see Section F2 and corresponding date above). Communication with OPERS, other than as previously described, will result in immediate disqualification.

    H4. This RFP is issued on May 14, 2015. OPERS reserves the right, in its sole discretion, to amend or cancel this RFP.

    5/14/2015 Global Auditor RFP Page 25

    mailto:[email protected]:[email protected]

  • ATTACHMENT A

    1. CONTRACTOR’S REPRESENTATIONS, WARRANTIES AND COVENANTS:

    Contractor represents, warrants and covenants that:

    • it has the authority to enter into the Agreement and perform the services provided

    under the Agreement;

    • it shall comply with all applicable federal, state and local laws in providing services

    under the Agreement, including, but not limited to, the reporting requirements contained in Sections 101.90 et seq. of the Ohio Revised Code (Joint Legislative Ethics Commission), and the laws contained in Chapter 102 of the Ohio Revised Code (Ohio Ethics Commission) governing ethical behavior that apply to persons doing or seeking to do business with OPERS; and,

    • it has not paid and will not pay, has not given and will not give, any remuneration or

    thing of value directly or indirectly to OPERS or to any of its board members, officers, employees, or agents, or any other third party related to Contractor’s engagement under the Agreement, including a finder’s fee, cash solicitation fee, or a fee for consulting, lobbying or similar services that could influence OPERS’ decision to enter into the Agreement.

    2. DISCLOSURE AND USE OF RECORDS: Contractor shall not disclose or use any

    information concerning OPERS’ members or retirees, or any other confidential information obtained in providing services under the Agreement, without OPERS’ prior written consent. Contractor understands that OPERS is subject to the Ohio Public Records Act. If OPERS receives a public records request for records related to the Agreement, OPERS will reasonably attempt to contact Contractor in sufficient time to allow Contractor to take the legal steps it deems necessary to protect the confidential information from disclosure. Contractor shall indemnify OPERS if OPERS is assessed any damages or fees as a result of the position Contractor asserts regarding the confidentiality or public disclosure of the records.

    3. ADVERTISING AND PUBLICITY: Neither Contractor, nor anyone on Contractor’s behalf

    (including any or all of its agents, affiliates, subcontractors or vendors), shall publish, distribute or otherwise disseminate any press release, advertising or publicity matter of any type or kind (collectively “Advertising Material”) having any reference to OPERS or this Agreement, unless and until the Advertising Material is first submitted to and approved in writing by OPERS.

    4. INDEMNIFICATION AND LEGAL ACTION:

    • Contractor shall indemnify OPERS, its board members, officers, and employees against any claims, damages, costs or losses resulting from Contractor’s negligent or intentional acts, or those of its officers, employees or agents, under the Agreement

    5/14/2015 Global Auditor RFP Page 26

  • (“Indemnity Claims”). Contractor shall defend OPERS, its board members, officers and employees against Indemnity Claims, if OPERS requests that Contractor do so. OPERS will not be required to file a lawsuit to obtain reimbursement for the Indemnity Claims.

    • OPERS shall not indemnify Contractor for claims, damages, costs or losses of any

    nature that arise under the Agreement (“Contractor’s Claims”). Contractor may seek recovery of Contractor’s Claims through legal action against OPERS, if appropriate.

    5. GOVERNING LAW AND FORUM: Despite anything to the contrary in the Agreement,

    issues concerning the Agreement will be governed by, construed and enforced according to Ohio law, exclusive of Ohio’s conflict of laws principles. Any litigation concerning the Agreement must be brought only in courts of competent jurisdiction located in Franklin County, Ohio, and Contractor irrevocably consents to this venue and jurisdiction. OPERS shall not waive its right to trial by jury in any action, proceeding or counterclaim concerning the Agreement or the actions of either party regarding any aspect of the Agreement, regardless of the legal theory, unless the Ohio Attorney General consents to this waiver.

    5/14/2015 Global Auditor RFP Page 27

  • EXHIBIT A

    PRICING

    DELIVERABLES OPERS

    Service Audit Cost Est. Hours

    TOTAL COST

    OPERS expects all travel costs to be included in the costs quoted in Exhibit A.

    5/14/2015 Global Auditor RFP Page 28

    REQUEST FOR PROPOSAL (RFP)A. BACKGROUNDB. OVERVIEWC. MINIMUM REQUIREMENTSD. SCOPE OF ENGAGEMENTE. PROPOSAL CONTENTE1. COVER LETTERE2. QUESTIONNAIREE3. UNDERSTANDING OF ENGAGEMENTE4. WORK PLAN (including timeline with details of hours)E5. DELIVERABLESE6. AUDITOR PERSONNELE7. REFERENCESE8. COSTE9. SAMPLE CONTRACTE10. ADDITIONAL INFORMATION

    F. SELECTION CRITERIAG. GENERAL TERMS AND CONDITIONS FOR SUBMITTING PROPOSALSH. INSTRUCTIONS FOR SUBMITTING PROPOSALSEXHIBIT A