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한국마이크로소프트


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기업 통신 홖경 진화에 따른 – IT Trends

소프트웨어 기반의 효과적인 통합 커뮤니케이션 구현 – Your Works

요약


IT Trends

1. 기업의 성장 동력

2. 인프라스트럭쳐 최적화

3. 소프트웨어 기반의 통합 커뮤니케이션


1. 기업의 성장 동력



Business

Strategy LagSolution

Design Lag

New idea

Data

Applications

Infrastructure

Corporate Networks &

Infrastructure Services

Technology

Platforms

Applications

Data

Corporate Data


3. 소프트웨어 기반의 통합 커뮤니케이션


Your Works

1. 설치

2. 운영

3. 개발


OCS 2007 소개

기업용 메신저 기능

다자간 음성/화상/웹

컨퍼런싱 기능

전화 연동 기능

강력한 보안 기능

- 모든 통신이 암호화 되어 강력한 보안 홖경 제공

- 인스턴트 메세징 트래픽과 통신 내용의 로그기능 및 저장기능

- 회사의 메신저 정책을 쉽게 적용하는 기능 제공

모바일 환경 기본 지원

- Communicator Mobile을 통해 별도 추가 장비 없이 모바일 홖경 지원

어플리케이션 통합 환경 제공

- 통합된 상태 정보 제공 – 오피스 시스템, SharePoint , Exchange , Active Directory 등과 통합됨

- SDK를 통해서 Web Application 홖경과의 통합 지원

- 표준 프로토콜을 사용(SIP/SIMPLE), 타 시스템과 통합 유리

다양한 전화 환경 지원

-PBX를 통한 3rd Party Call Control및 “상태정보”연동 지원

쉬운 전화 환경 지원

- 연계된 Application에서 쉽게 클릭만하여 젂화 걸기 기능 지원

- 젂화 관련 설정을 OC에서 모두 관리- 젂화 내역을 Outlook과 연계하여 관리- 다양한 장비와 연계하여 쉽게 젂화 사용

다자간 음성 화상 회의 기본 지원

- MCU를 내장하고 있어 별도 구매 없이 다자간 음성/화상 회의 지원

- 응용 프로그램 공유, Q/A 관리 등의 기능 기본 지원

- 회사의 회의 정책을 쉽고 강력하게 적용 가능


Your Works > 설치

1. Planning

2. Upgrade

3. Installation


1. Planning

젂체 사용자 수

방화벽 외부 사용자 수

Web Conferencing 사용 비중

젂화 연동 방법

Archiving/CDR 구성

젂체 사용자 수

시스템 구성 방법

64 Bit 홖경 – 서버 재홗용


Enterprise NetworkOtherSMTP

Servers

Mailbox

Routing Hygiene

Routing Policy

Voice Messaging

Client Access

PBX or

VoIP

Public Folders

Fax

ApplicationsOWA

ProtocolsActiveSync, POP,

IMAP, RPC / HTTP

ProgrammabilityWeb services,

Web parts

Unified Messaging

EdgeTransport

HubTransport

Mailbox

INTERNET

5 server roles – Edge, Hub Transport, UM, Mail and Client Access

Exchange Server 2007 Architecture


Log shipping to a standby server

Log shipping to a local disk

Log shipping within a cluster

Continuous Replication

New


ActiveSync PolicySetting Description

Allow Bluetooth This setting specifies whether a mobile device allows Bluetooth connections. The available options are Disable, HandsFree Only, and Allow.

Allow Browser This setting specifies whether Pocket Internet Explorer is allowed on the mobile device. This setting does not affect third-party browsers installed on the device.

Allow Camera This setting specifies whether the mobile device camera can be used.

Allow Consumer Email This setting specifies whether the mobile device user can configure a personal e-mail account (either POP3 or IMAP4) on the device.

Allow Desktop Sync This setting specifies whether the mobile device can synchronize with a computer through a cable, Bluetooth, or IrDA connection.

Allow HTML E-mail This setting specifies whether e-mail synchronized to the device can be in HTML format. If this setting is set to $false, all e-mail is converted to plain text.

Allow Internet Sharing This setting specifies whether the mobile device can be used as a modem for a desktop or portable computer.

AllowIrDA This setting specifies whether infrared connections are allowed to and from the mobile device.

Allow non-provisionable devices This setting specifies whether older devices that may not support application of all policy settings are allowed to connect to Exchange 2007 by using Exchange ActiveSync.

Allow POPIMAPEmail This setting specifies whether the user can configure a POP3 or an IMAP4 e-mail account on the device.

Allow Remote Desktop This setting specifies whether the mobile device can initiate a remote desktop connection.

Allow simple password This setting enables or disables the ability to use a simple password such as 1234. The default value is $true.

Allow S/MIME software certificates This setting specifies whether S/MIME software certificates are allowed on the mobile device.

Allow storage card This setting specifies whether the mobile device can access information that is stored on a storage card.

Allow text messaging This setting specifies whether text messaging is allowed from the device.

Allow unsigned applications This setting specifies whether unsigned applications can be installed on the device.

Allow unsigned installation packages This setting specifies whether an unsigned installation package can be run on the device.

Allow Wi-Fi This setting specifies whether wireless Internet access is allowed on the device.

Alphanumeric password required This setting requires that a password contains numeric and non-numeric characters.

Approved Application List This setting stores a list of approved applications that can be run on the device.

Attachments enabled This setting enables attachments to be downloaded to the mobile device.

Device encryption enabled This setting enables encryption on the device. Not all devices can enforce encryption. For more information, see the device and mobile operating system documentation.

Password enabled This setting enables the device password.

Password expiration This setting enables the administrator to configure a length of time after which a device password must be changed.

Password history This setting specifies the number of past passwords that can be stored in a user's mailbox. A user cannot reuse a stored password.

Policy refresh interval This setting defines how frequently the device updates the Exchange ActiveSync policy from the server.

Maximum attachment size This setting specifies the maximum size of attachments that are automatically downloaded to the device.

Maximum calendar age filter This setting specifies the maximum range of calendar days that can be synchronized to the device. The value is specified in days.

Maximum failed password attempts This setting specifies how many times an incorrect password can be entered before the device performs a wipe of all data.

Maximum inactivity time lock This setting specifies the length of time that a device can go without user input before it locks.

Minimum password length This setting specifies the minimum password length.

Maximum e-mail age filter This setting specifies the maximum number of days' worth of e-mail items to synchronize to the device. The value is specified in days.

Maximum HTML e-mail body truncation size This setting specifies the size beyond which HTML-formatted e-mail messages are truncated when they are synchronized to the device. The value is specified in kilobytes (KB).

Minimum device password complex characters This setting specifies the minimum number of complex characters required in a device password. A complex character is any character that is not a letter.

Maximum e-mail body truncation size This setting specifies the size beyond which e-mail messages are truncated when they are synchronized to the device. The value is specified in kilobytes (KB).

Password recoveryWhen this setting is enabled, the device generates a recovery password that is sent to the server. If the user forgets their device password, the recovery password can be used to unlock the device and enable the user to create a new device password.

Require Device Encryption This setting specifies whether device encryption is required. If set to $true, the device must be able to support and implement encryption to synchronize with the server.

Require encrypted S/MIME messages This setting specifies whether S/MIME messages must be encrypted.

Require manual synchronization while roamingThis setting specifies whether the device must synchronize manually while roaming. Allowing automatic synchronization while roaming will frequently lead to larger-than-expected data costs for the mobile device plan.

Require storage card encryptionThis setting specifies whether the storage card must be encrypted. Not all mobile device operating systems support storage card encryption. For more information, see your device and mobile operating system for more information.

Unapproved InROM application list This setting specifies a list of applications that cannot be run in ROM.

UNC file access This setting enables access to files that are stored on Windows file share (UNC) shares.

WSS file access This setting enables access to files that are stored in Microsoft Windows SharePoint Services document libraries.


Exchange 2007 Planning GuideCPU Memory Sizing

Mailbox - Up to 8 cores- 500 – 1,000 mailboxes / core- Reduce by 20% for multi-role servers

- 2 – 5 MB/mailbox + 2 GB- Also SG-dependent- 32GB max (cost effective)

CAS - Up to 4 cores- 1:4 CAS:Mailbox cores

- 1 GB/core- Heavy Outlook Anywhere access: 2 GB/core (8 GB max)

HUB - 1 GB/core; 16 GB max- Large queue scenarios- Per message overhead: 3 K- Per recipient overhead: 1 K- EdgeSync (enterprise deployments)- 4 K per mail-enabled object

Edge Up to 4 cores - 1 GB/core; 16 GB max

UM - Up to 4 cores- Multiple cores recommended if converting from .wav to .wma- Concurrency60 users (WMA)75 users (GSM)Equates to 2 K – 10 K user population per server

- 1 GB/core (2 GB minimum)

With A/V and A/S

Without A/V and A/S

Recommended max cores / server

8 4

Hub Cores / mailbox server

1:5 1:7


QOE Monitoring Archiving

CDR

Public IM Clouds

MSNAOL

Yahoo

RemoteUsers

DMZ

FederatedBusinesses

Front-End Server(s)(IM, Presence)

InboundRouting

OutboundRouting

PSTN

BackendSQL server

Exchange2007 Server UM

Voicemail

UC endpoints

Active Directory

Voice MailRouting

ConferencingServer(s)

PBX

(SIP-PSTN GW)

AccessServer

DataAudio/Video

SIP

Mediation Server

PRI

OCS 2007 Architecture


Functionality Server Role Client

IM and Presence

Home Pool

OC 2007 for Enhanced Presence

On premise Conferencing OC 2007Live Meeting 2007 Client

Outlook Add-in

Address Book Server No requirement

IM Archiving and Call Detail Records

Archiving Server No requirement

External User AccessAccess Edge

Server DirectorOC 2007Federation

Public IM Connectivity (PIC)

Web Conferencing with external users

Web Conferencing Edge Server OC 2007Live Meeting 2007 Client

Audio-Video Conferencing with external users

Audio/Video Conferencing Edge Server

OC 2007Live Meeting 2007 Client

IM and Presence thru Browser Client

Communicator Web Access Server

Communicator Web Access

Voice Basic or Collocated or Advanced Media Gateway

OC 2007OC 2007 Phone experience

Functionality Choices


> 5K users

Yes

No

Yes Standard Edition

No

Enterprise Edition:Consolidated

No

Enterprise Edition:Expanded

Yes

Small Branch orProof of Concept

Regional Datacenter

Central Datacenter

** Repeat as necessary for each site

Start

High Availability?

> 30K users

OCS 2007 Planning Guide - Topology


Standard Edition

AD

OCS 2007 Planning Guide - Topology

AD

Enterprise Edition Front-End Servers: Consolidated

SQL

AD

Enterprise Pool: Expanded

Back-end

Server

SQL

Back-end

Server

SQL

Active Passive

A/V Conferencing

Servers

Web Conferencing

Servers

IIS Servers

Enterprise Edition Front-End Servers: Expanded

Standard Edition Enterprise Edition : Consolidated

Enterprise Edition : Expanded


Conferencing Architecture

Remote Call ControlSignaling

Simul-Ring

Standalone Microsoft UC

젂화 연동 방법

[ CSTA Gateway ]

[ Media Gateway ]

Remote Call Control

OCS Server(s)

PSTN

Communicator endpoints

PBXCall Anchored on PBX

CSTA Signaling

A

A

Simul-Ring

OCS Server(s)

PSTN

MediationServer

UC endpoints

PBX

Call forked

Anchored on PBX

Anchored on OCS

Standalone Microsoft UC

OCS Server(s)

PSTN

MediationServer

UC endpoints

PBX

Anchored on OCS

PSTN GW

Network Bandwidth

Media Type Bandwidth Needed

Audio 45 Kbps

Video 250 Kbps

Data ~45 Kbps

Signaling 10 Kbps

Total 350 Kbps per direction


OCS 2007 Planning Guide - Data Stores

Active Directory(Global Settings)

• Meeting Policy

• Per-User Settings

• Corporate Directory

SQL Server(Archiving and CDRs)

• IM Archive

• Call Detail Records

SQL Server (Backend)

• Active Users and Presence

• Pool-Level Settings

• Indexed Copy of Directory

File Share

• Address Book Files

• Meeting Content

• Meeting Compliance


2. Upgrade

LCS 2005 SP1 공존

Invasion : Outside->Inside

클릭! 클릭! 클릭!

CAS 부터 Upgrade

Clustered MailBox 확인


2005 SP1 AP 2005 SP1 Director LCS 2005 SP1 Pool

OCS 2007 Pool

OC 1.0 ClientOCS 2007 Edge Servers

OCS 2007 Director

OC 1.0 Client

UC Client

OC 1.0 Client

UC Client

Public Clouds

MSN, Yahoo, AOL

LCS 2005 SP1Federated

OCS 2007 Federated

DMZ

OCS 2007 Upgrade Path


OCS 2007 서버 재홗용

SQLSQL

LCS 2005 SP1 Enterprise Pool OCS 2007 Enterprise Pool

Servers can be re-purposed from LCS 2005 SP1 pool to OCS pool

Support for LCS 2005 SP1 and OCS using the same HW as SQL backend; different SQL instances are needed


3. Installation

인증서

Load Balancing

Exchange Server 2007 과동일한 시스템 요구 사항

GUI/Unattended Mode 설치


Your Works > 운영

1. Provisioning

2. Monitoring

3. Troubleshooting


1. Provisioning

Active Directory

Wizard

PowerShell

ScriptCenter

Replication

http://www.microsoft.com/technet/scriptcenter/scripts/default.mspx?mfr=true


사용자 홗성화

Client Version Check Application

Intelligent IM Filter


2. Monitoring

MMC

MOM

Archiving/CDR

MMC

MOM


OCS Server – Status Pane


QoE Monitoring Server with MOM Pack


Archiving-CDR Reporter

Trends Reports

Archiving-CDR Reporter 와 Excel 2007을 연동하여

사용자별로 다양한 분석 정보를 파악 가능

Archiving/CDR Report

젂체 Data를 기반으로 Trends 리포트 분석 가능


3. Troubleshooting

Event Log

Validation Wizard

Status Pane

Best Practices Analyzer

Logging Tool

Snooper

Event Log

Best Practices Analyzer


Validation Wizard

Available in the Deployment Wizard

Available in the Admin UI

Subtasks

Configuration Validation

Connectivity Validation

Simple End to End scenarios


Client Diagnostics

OC sign-in failures Event Log

Cause, Details

Recommended fix

ScenariosDNS SRV / DNS A resolution errors

Connection to server failed

Connection succeeded, but certificate errors

Enable OC event logging


Client Diagnostics …

DNS SRV failed. Action: Check DNS SRV record for domain

Server cert does not match FQDN. Action: Fix server cert/FQDN

Client UX - Error Messaging

Select for more

information

Some errors provide links to online help for

admin debugging

Client UX - Error Messaging


OCS Server – Event Log


OCS Logger…


Log & Error Analysis: Snooper…


Your Works > 개발

1. Server Side

2. Middleware Side

3. Client Side


1. Server Side

Communications Server Application API

Communications Server Management API

Using Exchange Management Shell Commands With Managed Code


Communications Server APITopic Description

SIP Application BehaviorsDescribes the logic behind two types of proxy applications that Office Comunications Server supports, including the required SIP objects.

Creating a SIP Application for Office Communications ServerDescribes the process of creating a SIP proxy application for Office Communications Server.

Creating a Multi-Threaded SIP ApplicationDecribes how to thread dispatched SIP messages for efficient service by an application.

Creating and Managing SIP Transactions Describes the classes that manage various types of transactions.

Managing Server Agent Object Lifetimes Describes how to dispose of objects whose lifetimes are dictated by a server agent.

Configuring Garbage Collection on the ServerDescribes how to configure garbage collection to optimize application performance.

Synchronizing Access to Transaction Objects Details how to synchronize thread access to SIP transaction objects.

Debugging a SIP ApplicationDescribes approaches for successfully debugging SIP applications created with this API suite.

Registering a SIP Application with Office Communications ServerDetails the process for registering a SIP application with the Office Communications Server.

Managing a SIP Application on Office Communications ServerDetails specific WMI classes used for managing a SIP application installed on the Office Communications Server.

Topic Description

Creating an Allow and Block ListCode sample that demonstrates how to create a new allow and block list entry for a Live Communications User.

Obtaining a Live Communications User Instance IDCode sample that demonstrates how to obtain a Live Communications user instance ID from the user's SIP URI.

Using the Backend PropertyExplanation of the Backend property and code samples showing how to use it.

WMI Provider Error MessagesDescriptions of error codes generated by the Office Communications Server 2007 WMI provider.

Working with Live Communications User InstancesCode samples that demonstrate how to create, validate, update, and delete Live Communications User instances.

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/sip_application_behaviors.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/creating_a_sip_application_for_rtc_server.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/creating_a_multi-threaded_sip_application.htm



mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/creating_and_managing_sip_transactions.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/managing_server_agent_object_lifetimes.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/configuring_garbage_collection_on_the_server.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/synchronizing_access_to_transaction_objects.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/debugging_a_sip_application.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/registering_a_sip_application_with_rtc_server.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/managing_a_sip_application.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/creating_an_allow_and_block_list.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/obtaining_an_rtc_user_instance_id.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/using_the_backend_property.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/WMI_provider_error_messages.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/working_with_rtc_user_instances.htm

mk:@MSITStore:C:\Users\jihop.FAREAST\Desktop\OCS_ServerApi.chm::/rtc/working_with_rtc_user_instances.htm


2. Middleware Side

UCMA (Unified Communications Managed API )

Web Service


Microsoft Exchange Server 2007 SDK SampleAntivirus Sample Application

Autodiscover Sample Application

Bandwidth Logging Sample Application

Body Conversion Sample Application

Calendaring Sample Application

Cancel Appointment Sample Application

Create New Appointment Sample Application

Edge Transport Logging Sample Agent

Exchange Store Events Sample Application

Greylisting Sample Agent

Hub Transport Logging Sample Agent

Managed Exchange TreeView Control Sample Application

Notification Sample Application

Push Notification Sample Application (Exchange Web Services)

WebDAV Sample Application

XHeader Sample Application

http://msdn2.microsoft.com/en-us/library/bb204055.aspx






http://msdn2.microsoft.com/en-us/library/aa579818.aspx






















3. Client Side

OC Customizing

UCC API (Unified Communications Client API )

Communicator Automation API

OWA Customizing

Outlook VSTO


OC Customizing

도움말 연결

사용자 상태 정의Application Integration

Custom TAB


OCS 2007 Development Map


요약

1. IT Trends

2. Your Works


참고자료

1. Blog

2. Forums


Exchange Server 2007 Blog

http://msexchangeteam.com/default.aspx

http://blogs.technet.com/eileen_brown/archive/category/7698.aspx

http://msexchangeteam.com/default.aspx

http://blogs.technet.com/eileen_brown/archive/category/7698.aspx


OCS 2007 Blog

http://blogs.msdn.com/jcalev/default.aspx

http://blogs.msdn.com/grahamtyler/default.aspx

http://blogs.technet.com/toml/

http://blogs.msdn.com/jcalev/default.aspx

http://blogs.msdn.com/grahamtyler/default.aspx

http://blogs.technet.com/toml/


TechNet Forums » Exchange Server

http://forums.microsoft.com/TechNet/default.aspx?ForumGroupID=235&SiteID=17




Unified Communications Developer Forums

http://forums.microsoft.com/MSDN/default.aspx?ForumGroupID=522&SiteID=1



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