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Consistently high quality, safe care with outstanding outcomes Experience is our overriding priority. NPEx User Experience: Technical Challenges Karim Premji Pathology IT Systems Manager. Clinisys Domain Lead (System Admin)

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Page 1: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

Consistently high quality, safe care with outstanding outcomes

Experience is our overriding priority.

NPEx User Experience: Technical Challenges

Karim PremjiPathology IT Systems Manager.Clinisys Domain Lead (System Admin)

Page 2: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

of

Pathology Requesting &

Referral Management.

Starring

NHS Scotland

Co-starring

NPEx

Page 3: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Pathology underpins every aspect of patient care.

• Majority of work carried out in house.

• Specialist work sent to tertiary centres for analysis.

➢ Time taken to prepare and dispatch.

➢ Waiting for postal delivery.

➢ Manual transcription of results.

➢ Delay in patient care.

• Specialist work received from tertiary centres for analysis.

➢ Time taken to book in the work.

➢ Resource expenditure to produce, print and post result.

➢ Delay in patient care.

• NUH

➢ Referrals in 40,000 requests/year.

➢ Referrals out 7,000 requests/year.

➢ Referrals labs >100 (in & out).

Page 4: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Pathology underpins every aspect of patient care.

• Majority of work carried out in house.

• Specialist work sent to tertiary centres for analysis.

➢ Time taken to prepare and dispatch.

➢ Waiting for postal delivery.

➢ Manual transcription of results.

➢ Delay in patient care.

• Specialist work received from tertiary centres for analysis.

➢ Time taken to book in the work.

➢ Resource expenditure to produce, print and post result.

➢ Delay in patient care.

• NUH

➢ Referrals in 40,000 requests/year.

➢ Referrals out 7,000 requests/year.

➢ Referrals labs >100 (in & out).

Page 5: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NHS Scotland – distributed pathology service.

• Functional distribution of laboratory resources.

• Delivery of high quality health care independent of location.

• Different approach to NHS England’s 29 pathology networks.

• No pressure to force changes/sharing of hospital LIMS.

Page 6: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NHS Scotland – distributed pathology service.

• Functional distribution of laboratory resources.

• Delivery of high quality health care independent of location.

• Different approach to NHS England’s 29 pathology networks.

• No pressure to force changes/sharing of hospital LIMS.

Page 7: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NHS Scotland – distributed pathology service.

• Functional distribution of laboratory resources.

• Delivery of high quality health care independent of location.

• Different approach to NHS England’s 29 pathology networks.

• No pressure to force changes/sharing of hospital LIMS.

Page 8: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NPEx proven solution (NUH journey started in 2010).

• Project plan tried and tested to get ER solution installed &

tested.

• Installed in numerous trusts with different LIMS.

• NPEx accessible through secure website.

• VPN allows for secure transfer of PID and satisfies IG

requirements.

• Scalable solution to allow for growth.

• Incremental approach from NHS Scotland allows for lab2lab

connection to be done in parallel and speed up installation.

• Over 90% of work is made up of blood science work where

results are:-

➢ Quantitative.

➢ Qualitative.

➢ Both.

• Covers BT, MB and CP.

Page 9: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NPEx proven solution (NUH journey started in 2010).

• Project plan tried and tested to get ER solution installed &

tested.

• Installed in numerous trusts with different LIMS.

• NPEx accessible through secure website.

• VPN allows for secure transfer of PID and satisfies IG

requirements.

• Scalable solution to allow for growth.

• Incremental approach from NHS Scotland allows for lab2lab

connection to be done in parallel and speed up installation.

• Over 90% of work is made up of blood science work where

results are:-

➢ Quantitative.

➢ Qualitative.

➢ Both.

• Covers BT, MB and CP.

Page 10: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NPEx proven solution (NUH journey started in 2010).

• Project plan tried and tested to get ER solution installed &

tested.

• Installed in numerous trusts with different LIMS.

• NPEx accessible through secure website.

• VPN allows for secure transfer of PID and satisfies IG

requirements.

• Scalable solution to allow for growth.

• Incremental approach from NHS Scotland allows for lab2lab

connection to be done in parallel and speed up installation.

• Over 90% of work is made up of blood science work where

results are:-

➢ Quantitative.

➢ Qualitative.

➢ Both.

• Covers BT, MB and CP.

Page 11: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NPEx proven solution (NUH journey started in 2010).

• Project plan tried and tested to get ER solution installed &

tested.

• Installed in numerous trusts with different LIMS.

• NPEx accessible through secure website.

• VPN allows for secure transfer of PID and satisfies IG

requirements.

• Scalable solution to allow for growth.

• Incremental approach from NHS Scotland allows for lab2lab

connection to be done in parallel and speed up installation.

• Over 90% of work is made up of blood science work where

results are:-

➢ Quantitative.

➢ Qualitative.

➢ Both.

• Covers BT, MB and CP.

Page 12: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• NPEx proven solution (NUH journey started in 2010).

• Project plan tried and tested to get ER solution installed &

tested.

• Installed in numerous trusts with different LIMS.

• NPEx accessible through secure website.

• VPN allows for secure transfer of PID and satisfies IG

requirements.

• Scalable solution to allow for growth.

• Incremental approach from NHS Scotland allows for lab2lab

connection to be done in parallel and speed up installation.

• Over 90% of work is made up of blood science work where

results are:-

➢ Quantitative.

➢ Qualitative.

➢ Both.

• Covers BT, MB and CP.

Page 13: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Ease of use, navigation and sending away work.

• New assays created with a minimum of five clicks.

• Complex tests reported in blood sciences, e.g. trisomy or

complex immunology.

• Expansion into MB and MD.

➢ MB

o Aspergillus galactomannan.

o 1-3 beta D glucan

o Quantiferon TB gold test.

➢ MD

o Factor V Leiden

o Prothrombin gene

o Alpha 1 antitrypsin

• NPEx functionality extension, Bowel Cancer Screening

Programme BCSP.

• NPEx enabler for external quality assessment services.

Page 14: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Ease of use, navigation and sending away work.

• New assays created with a minimum of five clicks.

• Complex tests reported in blood sciences, e.g. trisomy or

complex immunology.

• Expansion into MB and MD.

➢ MB

o Aspergillus galactomannan.

o 1-3 beta D glucan

o Quantiferon TB gold test.

➢ MD

o Factor V Leiden

o Prothrombin gene

o Alpha 1 antitrypsin

• NPEx functionality extension, Bowel Cancer Screening

Programme BCSP.

• NPEx enabler for external quality assessment services.

Page 15: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Ease of use, navigation and sending away work.

• New assays created with a minimum of five clicks.

• Complex tests reported in blood sciences, e.g. trisomy or

complex immunology.

• Expansion into MB and MD.

➢ MB

o Aspergillus galactomannan.

o 1-3 beta D glucan

o Quantiferon TB gold test.

➢ MD

o Factor V Leiden

o Prothrombin gene

o Alpha 1 antitrypsin

• NPEx functionality extension, Bowel Cancer Screening

Programme BCSP.

• NPEx enabler for external quality assessment services.

Additional data also sent back to NPEx withscreening result

Page 16: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Ease of use, navigation and sending away work.

• New assays created with a minimum of five clicks.

• Complex tests reported in blood sciences, e.g. trisomy or

complex immunology.

• Expansion into MB and MD.

➢ MB

o Aspergillus galactomannan.

o 1-3 beta D glucan

o Quantiferon TB gold test.

➢ MD

o Factor V Leiden

o Prothrombin gene

o Alpha 1 antitrypsin

• NPEx functionality extension, Bowel Cancer Screening

Programme BCSP.

• NPEx enabler for external quality assessment services.

Additional data also sent back to NPEx withscreening result

Page 17: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Ease of use, navigation and sending away work.

• New assays created with a minimum of five clicks.

• Complex tests reported in blood sciences, e.g. trisomy or

complex immunology.

• Expansion into MB and MD.

➢ MB

o Aspergillus galactomannan.

o 1-3 beta D glucan

o Quantiferon TB gold test.

➢ MD

o Factor V Leiden

o Prothrombin gene

o Alpha 1 antitrypsin

• NPEx functionality extension, Bowel Cancer Screening

Programme BCSP.

• NPEx enabler for external quality assessment services.

Additional data also sent back to NPEx withscreening result

Page 18: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Ease of use, navigation and sending away work.

• New assays created with a minimum of five clicks.

• Complex tests reported in blood sciences, e.g. trisomy or

complex immunology.

• Expansion into MB and MD.

➢ MB

o Aspergillus galactomannan.

o 1-3 beta D glucan

o Quantiferon TB gold test.

➢ MD

o Factor V Leiden

o Prothrombin gene

o Alpha 1 antitrypsin

• NPEx functionality extension, Bowel Cancer Screening

Programme BCSP.

• NPEx enabler for external quality assessment services.

Additional data also sent back to NPEx withscreening result

Page 19: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Ease of use, navigation and sending away work.

• New assays created with a minimum of five clicks.

• Complex tests reported in blood sciences, e.g. trisomy or

complex immunology.

• Expansion into MB and MD.

➢ MB

o Aspergillus galactomannan.

o 1-3 beta D glucan

o Quantiferon TB gold test.

➢ MD

o Factor V Leiden

o Prothrombin gene

o Alpha 1 antitrypsin

• NPEx functionality extension, Bowel Cancer Screening

Programme BCSP.

• NPEx enabler for external quality assessment services.

Additional data also sent back to NPEx withscreening result

Page 20: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Numerous Laboratory Information Management System (LIMS)

in use across the UK.

• Each LIMS has a different I/F for electronic requesting/results

solution.

• Clinisys WinPath V5 Sp28 LIMS over 14 years old.

• ER solution based queue handling and flat files.

• Transfer of requests/results to NPEx done via CSV files.

• Limitations as LIMS has a hundred line limit.

• ER Solution can not handle embedded results.

• Patient/request data not transferred to NPEx.

Page 21: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Numerous Laboratory Information Management System (LIMS)

in use across the UK.

• Each LIMS has a different I/F for electronic requesting/results

solution.

• Clinisys WinPath V5 Sp28 LIMS over 14 years old.

• ER solution based queue handling and flat files.

• Transfer of requests/results to NPEx done via CSV files.

• Limitations as LIMS has a hundred line limit.

• ER Solution can not handle embedded results.

• Patient/request data not transferred to NPEx.

Page 22: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Numerous Laboratory Information Management System (LIMS)

in use across the UK.

• Each LIMS has a different I/F for electronic requesting/results

solution.

• Clinisys WinPath V5 Sp28 LIMS over 14 years old.

• ER solution based queue handling and flat files.

• Transfer of requests/results to NPEx done via CSV files.

• Limitations as LIMS has a hundred line limit.

• ER Solution can not handle embedded results.

• Patient/request data not transferred to NPEx.

Page 23: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Results not the only elements required by the requesting

laboratory.

• Patient data fields created by NPEx.

• E.g. Date of Scan, Date of Egg Harvest.

• Date of scan in format ddmmyyyy.

• E.g. 12022016.

• Other LIMS limit on number field 999999.

• Added additional field in format ddmmyy.

• Gestation in the format 14 Weeks 3 Days.

• Added additional field for e.g. 14.3 weeks.

• Down’s Result Positive/Negative.

• Requesting lab interface could not handle comments.

• Result field changed to 0 and 1.

Page 24: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Microbiology.

➢ Complex Reporting

➢ Reporting of Isolates, sensitivities and resistance

• Current ER Solution.

➢ Allows for reporting microbiology culture and sensitivity

data.

Page 25: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Microbiology.

➢ Complex Reporting

➢ Reporting of Isolates, sensitivities and resistance

• Current ER Solution.

➢ Allows for reporting microbiology culture and sensitivity

data.

Page 26: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Microbiology.

➢ Complex Reporting

➢ Reporting of Isolates, sensitivities and resistance

• Current ER Solution.

➢ Allows for reporting microbiology culture and sensitivity

data.

• Standard Results, LEU and Bacteria counts.

➢ ESCC –Escherichia Colli (organism).

• List of antibiotics in groups of 8, first three characters show the

antibiotic, the fourth character is the sensitivity.

➢ AUGs - Co-amoxiclav / Sensitive

➢ FOSR – Fosfomycin / Resistant

Page 27: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Microbiology.

➢ Complex Reporting

➢ Reporting of Isolates, sensitivities and resistance

• Current ER Solution.

➢ Allows for reporting microbiology culture and sensitivity

data.

• Standard Results, LEU and Bacteria counts.

➢ ESCC –Escherichia Colli (organism).

• List of antibiotics in groups of 8, first three characters show the

antibiotic, the fourth character is the sensitivity.

➢ AUGs - Co-amoxiclav / Sensitive

➢ FOSR – Fosfomycin / Resistant

Page 28: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Haematological Malignancy (HMDN) Work

• Electronic Requesting/Integrated Reporting.

➢ BMA Report.

➢ Trephine Report

➢ Immunophenotyping Report.

➢ Molecular Diagnostic Report.

➢ Cytogenetic Report.

Page 29: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Haematological Malignancy (HMDN) Work

• Electronic Requesting/Integrated Reporting.

➢ BMA Report.

➢ Trephine Report

➢ Immunophenotyping Report.

➢ Molecular Diagnostic Report.

➢ Cytogenetic Report.

Page 30: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Haematological Malignancy (HMDN) Work

• Electronic Requesting/Integrated Reporting.

➢ BMA Report.

➢ Trephine Report

➢ Immunophenotyping Report.

➢ Molecular Diagnostic Report.

➢ Cytogenetic Report.

Page 31: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Haematological Malignancy (HMDN) Work

• Electronic Requesting/Integrated Reporting.

➢ BMA Report.

➢ Trephine Report

➢ Immunophenotyping Report.

➢ Molecular Diagnostic Report.

➢ Cytogenetic Report.

Page 32: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Referrals to NHSBT

➢ Additional tests to ascertain antibodies

➢ Paper report retuned and need to be transcribed

Page 33: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Referrals to NHSBT

➢ Additional tests to ascertain antibodies

➢ Paper report retuned and need to be transcribed

Page 34: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Referrals to NHSBT

➢ Additional tests to ascertain antibodies

➢ Paper report retuned and need to be transcribed

Page 35: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Quality Control using external quality assessment services.

• The United Kingdom Accreditation Service (UKAS)

accreditation for pathology labs.

• Managing change management and QMS.

Page 36: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Quality Control using external quality assessment services.

• The United Kingdom Accreditation Service (UKAS)

accreditation for pathology labs.

• Managing change management and QMS.

Page 37: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• Quality Control using external quality assessment services.

• The United Kingdom Accreditation Service (UKAS)

accreditation for pathology labs.

• Managing change management and QMS.

Page 38: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• The technical challenges have all been addressed in some

nature in previous installations.

• Collaboration and resources from trust IT departments.

• Allocating resources to complete the setup and test.

• Staff training and acceptance of new system.

• Change management.

• NPEx and Pathology IT managers resources available to help,

advise and resolve any future issues.

• Opens up options to connect to UK labs for collaboration?

[email protected]+44 115 840 4713

Page 39: NPEx User Experience: Technical Challenges · •Pathology underpins every aspect of patient care. • Majority of work carried out in house. • Specialist work sent to tertiary

• The technical challenges have all been addressed in some

nature in previous installations.

• Collaboration and resources from trust IT departments.

• Allocating resources to complete the setup and test.

• Staff training and acceptance of new system.

• Change management.

• NPEx and Pathology IT managers resources available to help,

advise and resolve any future issues.

• Opens up options to connect to UK labs for collaboration?

[email protected]+44 115 840 4713