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Novo Nordisk’s Business Intelligence An FP&A journey from chaos to chatbots… Mads Nielsby & Paul Altamura

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Page 1: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Novo Nordisk’s Business Intelligence

An FP&A journey from chaos to chatbots…

Mads Nielsby & Paul Altamura

Page 2: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

12 months ago our approach to BI in FP&A was in rough waters…

Novo Nordisk’s Business Intelligence 22 March 2019 2

Page 3: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Novo Nordisk’s Business Intelligence 22 March 2019 3

• A strategy and direction

• A common agreement on platform

• A clear approach across Line of Business…or within IT…

• Any cutting edge solutions

• BI standardization and data transparency…

We operated without…

Page 4: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Our BI approach was chaotic

Novo Nordisk’s Business Intelligence 22 March 2019 4

Page 5: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Novo Nordisk’s Business Intelligence 22 March 2019 5

Today our approach to BI is much clearer…

Page 6: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

It takes a simple governance model

Novo Nordisk’s Business Intelligence 22 March 2019 6

Steering group for strategy & reference group for input and piloting

Steering Committee

BI Manager

• Headquarter• North America• IO • China• Japan & Korea

Global Reference group

• Europe• Latin America• Africa, Middle East,

Oceania • GSC

In 2019 a dedicated project team for development and optimisation

BI Manager

BusinessAnalyst Developer Maint. &

support

x2 x2 x2

Page 7: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Novo Nordisk’s Business Intelligence 22 March 2019 7

Global Finance Strategy

It’s now also embedded in the Finance strategy

Page 8: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

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• FP&A within Commercial Units

• FP&A within HQ

• FP&A Product Supply

And focused as well…

Page 9: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

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It’s acknowledged by analysts and senior management

Page 10: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

How did we get there?

Novo Nordisk’s Business Intelligence 22 March 2019 10

Page 11: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

We decided it was time to break away

Novo Nordisk’s Business Intelligence 22 March 2019 11

Page 12: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Some key takeaways…

Novo Nordisk’s Business Intelligence 22 March 2019 12

• Make decisions fast…

• Do not waste organizational energy between Finance and IT…

• Remember you don’t need an IT project, but a finance solution…

• Then go all in… Not with $, but with energy, efforts and ambitions…

• Stay simple and innovate from where you are…

Page 13: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Innovate from where you are…First dashboard, stolen with pride

Novo Nordisk’s Business Intelligence 22 March 2019 13

Page 14: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Then explore new territory…

Novo Nordisk’s Business Intelligence 22 March 2019 14

Page 15: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Traditional FP&A reporting in Novo Nordisk

Novo Nordisk’s Business Intelligence 22 March 2019 15

Planning system

Reporting cubes

Data in Excel

• Manual• Formula management• Commentary collection• Excel -> PDF & PPT

Extract to Excel

Manual Data collection

Reporting pack creation

Mail distribution

Drawbacks

• Static, stacks of paper• PPT, PDF or Excel• No standardisation• Not dynamic• No drill down• No search• Late / No update

Page 16: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

…and we explored new technology

Novo Nordisk’s Business Intelligence 22 March 2019 16

The future of FP&A is digital

AutomatedData collection

Integrated and automatic extensions on top of the platform

Planning system

Reporting cubes

Other data sources

Reporting platform

(One point of entry)Commenting

File conversion and distribution

Chat bot solution

Mobile reporting

Predictive Analytics

Dynamic / Drill down

Leads to

• End to End digital solutions

• Global standardisation

• Efficiency in reporting incl. lower costs

• Transparency

• Mobility

• Additional time for Finance Partnering

Page 17: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

Now one year later we have…

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Page 18: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

And we are compliant too!

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• We source data directly from our ERP system

• We do not duplicate data in larger data lakes

• We avoid maintaining master data several places

• User accesses linked and controlled via existing ERP system

• Our data sources continues to be governed by IT controls

• House in Order is fundamental when you operate with critical financial data and Sarbanes Oxley controls

Page 19: Novo Nordisk Business Intelligence journey - PwC · 2019. 3. 22. · Novo Nordisk’s Business Intelligence 22 March 2019 16. The future of FP&A is digital. Automated Data collection

What is natural language generation? The MMR that writes it self

Novo Nordisk’s Business Intelligence 22 March 2019 19

Sales PVM Market Insight

Total sales

+341 mDKK (+15%): Basal insulin driven by Region AAMEO (+121 mDKK) reflecting Tresiba®

and Levemir® volume growth, however MI+NGI basal volume maket share declines slightly (0.2%-point) as NN volumes grow slower than the market (10%) (MAT March).

Data sources

Comment example

Segment

Volume

Brand

Region

Price

Total sales

AffiliateTender

& launch

BrandMS/MG