NO. November/December 2016 150

MINE TO MARKET

Five year project improves onsite water management

Glencore celebrates the festive season

Community Att itudes Survey results

CON TAC T T HE EDI TORKarissa Hewitt , via email karissa.hewitt @glencore.com.au or phone 07 4744 2979.

M I N E TO M A R K E T DELIV ERED TO YOU R EM AIL INBOXContact the Editor to subscribe to the Mine to Market e-fl ipbook mailing list.

WAN T MORE?You’ll fi nd all the latest from our north Queensland operations as well as previous editions of Mine to Market, on our websites. Visit www.mountisamines.com.au or www.ernesthenrymining.com.au

You can also follow Glencore on social media:

COMMUNI T Y FEEDBACK HOT LINESOur Community Relations team is responsible for engaging openly and honestly with our stakeholders, as well as responding to all community enquiries. If you have any questions or concerns about our operations, contact our 24-hour hotlines on:

Mount Isa Mines1800 982 982

Ernest Henry Mining1800 346 463

Mike WestermanChief Operating Offi cerCopper Assets Australia

Greg AsheChief Operating Offi cer Zinc Assets Australia

From the COOsW ELCOME TO T HE 150T H EDI TION OF M I N E TO M A R K E T. Over the years Mine to Market has provided a platform for us to share our achievements, acknowledge our people and engage openly with readers about our activities.In this edition we’re proud to announce that we have completed our Transitional Environmental Program for water management at Mount Isa Mines (MIM).This major milestone heralds the completion of almost $40 million in environmental improvement works over the past fi ve years, with more than 157,000 work hours invested by a team of 160 people.Importantly, our people maintained exemplary safety performance, with no recordable injuries sustained throughout the TEP project.MIM was granted TEPs for water and air following the approval of our Queensland Government-issued Environmental Authority in 2011. The TEPs were designed to ensure the smooth transition of our almost century-old site to compliance with the conditions of our EA, and required us to demonstrate year-on-year performance improvements.We take our environmental performance very seriously and we work hard to reduce the impacts of our operations, sett ing ourselves robust environmental performance targets above our regulatory obligations.Since acquiring MIM in 2003, we have invested $500 million in a variety of projects to upgrade our physical assets and improve our practices.

This commitment has led to bett er outcomes against a range of environmental indicators. For instance, over the past decade MIM has achieved substantial reductions in the total emissions generated from our site, including reductions of 60 to 96 per cent across a number of metals and metalloids. At our Townsville operations, we’ve spent almost $19 million in the past few years on various water and air quality management initiatives. These include the construction of state-of-the-art dust management and suppression systems at our new Berth 8 Bulk Handling Terminal, as well as water infrastructure upgrades at our Copper Refi nery to bett er manage site and storm water during the wet season.This year, Ernest Henry Mining invested $260,000 to improve the reliability of our groundwater monitoring network following a review in 2015, and in line with our pastoralist bore water quality monitoring program. At Lady Lorett a, we’ve spent about $300,000 in 2016 to improve surface water management on site.The safety and health of our people and the communities in which we operate will always be our priority. We will continue to critically review and build on our management processes to minimise the impact of our operations.We wish you and your families a safe and merry Christmas, and a happy, healthy and prosperous new year.

Mine to Market No. 150 • November/December 2016EN V IRONMEN TMount Isa Mines completes $40 million in water management improvements . . . . . . . . 1Glencore prepared for wet season . . . . . . . 16Glencore lends a hand for the Great Northern Clean Up . . . . . . . . . . . . . . . . . . . . . . 33

OPER ATIONSFinal milestones achieved at BSOC . . . . . . . 4Thickener tank upgraded . . . . . . . . . . . . . . 15

HEALT HConfi dential counselling through our Employee Assistance Program . . . . . . . . . . .14Employees grow their support for men’s health . . . . . . . . . . . . . . . . . . . . . . . . . . 34Be drug and alcohol aware . . . . . . . . . . . . . . 36

COMMUNI T YCommunity voices infl uencing Glencore’s north Queensland strategies . . . . . . . . . . . . . 6Early Christmas present for Mount Isa with $250,000 toward upgrade project . . . . . 9Glencore celebrates the festive season . . . . 10Cloncurry students explore options at career expo . . . . . . . . . . . . . . . . . . . . . . . . . 22Ernest Henry Mining engaging Cloncurry community . . . . . . . . . . . . . . . . . 23Community groups to benefi t from funding: Round 4, 2016 . . . . . . . . . . . . . . . . . 24Glenda and Avril raising awareness for threatened native species . . . . . . . . . . . . . . . 26Children from north Queensland reap the rewards from Glencore funding . . . . . . 28

Cloncurry Hospital celebrates new vital health equipment . . . . . . . . . . . . . . . . . 30Project Booyah participants impress . . . . . 32

OU R PEOPLECelebrating our long-serving employees . . 13Grace Maswaya’s story . . . . . . . . . . . . . . . . . 18Mount Isa Mines Girls for Mining program paves way for mining women . . 20

SA FET YSAFEWORK: EHM personnel respond well to mock rescue drill . . . . . . . . . . . . . . . . 8Tablets revolutionise training delivery . . . 27Online tool helps keep cargo safe at sea . . 29

NOT ICESAnnouncements, For Sale, Wanted, Calendar of Events . . . . . . . . . . . . . . . . . . . . . 37

ENVIRONMENT

Mount Isa Mines completes $40 million in water

management improvementsMount Isa Mines (MIM) has successfully completed all major works included in the Water Transitional Environmental Program (TEP); a water management

project valued at almost $40 million. This major milestone heralds the completion of fi ve years of intensive environmental improvement works.

The Water Project team: Allan Millington, Paul Spence, Michelle Colson, Stephanie Sherritt and Corey Jacobson at Slag Dam Expansion

1MINE TO MARKET

Mount Isa Mines completes $40 million in water management improvements (continued)

T R ANSI TIONING AN ALMOST CEN T U RY-OLD SI T E

In December 2011, the Queensland Department of Environment and Heritage Protection (DEHP) granted MIM a new Environmental Authority, which included conditions for key environmental values such as air, water, land, waste, noise and vibration.

To ensure the smooth transition of our almost century-old site to compliance with these new conditions and following a period of public consultation, MIM was granted two TEPs for water and air conditions.

Maryann Wipaki, Health, Safety, Environment and Community Manager North Queensland says detailed designs and project plans to improve physical assets, practices and countless procedures in line with the transitional regulations saw the TEP major works completed ahead of schedule in November 2016.

“Outstanding teamwork was demonstrated throughout the project, with a dedicated Water Project Team in place who engaged with our operational areas, consultants and contractors to ensure successful completion,” Maryann says.

“Importantly, safety was at the forefront at all times, with no recordable injuries through the life of the project.

“We take our environmental performance very seriously and we work hard to reduce the impacts of our operations, sett ing

ourselves robust environmental performance targets in addition to the requirements set by the Queensland Government under our Environmental Authority (EA).

“We will continue to identify and implement opportunities for further improvement into the future.”

PROT EC T ING LOCAL WAT ERWAYS; PRESERV ING WAT ER RESOU RCES

With major upgrades strengthening our already complex and substantial water management system, the risk of off site water discharge has signifi cantly decreased with an annual exceedance probability of just one per cent.

Storm water captured onsite is re-used within our operations, reducing our reliance on fresh water from local water supplies. At our operations in town, storm water is diverted to Kennedy Siltstone Open Cut for re-use within our processing network, and at George Fisher Mine (GFM) its pumped to the Tailings Dam for re-use within our underground operations.

Importantly, areas of undisturbed bushland within the GFM footprint have been purposefully excluded from our storm water containment program. This ensures clean storm water can be diverted to the Leichhardt River and its tributaries via a network of natural creeks and hillside drainage systems. 

PIPELINE INSTALLED

26 kmENOUGH TO STRETCH FROM DIAMANTINA POWER STATION TO LAKE MOONDARRA

WATER RECYCLED

83%ANNUAL AVERAGE OF PROCESS WATER RECYCLED IN 2015

CAPACITY INCREASE

991 mlFOR STORMWATER STORAGE – EQUIVALENT TO 396 OLYMPIC-SIZED SWIMMING POOLS

NEW STRUCTURES

49ON-SITE CONTAINMENT STRUCTURES BUILT

PROJECT SPEND

~$40 mAND 157,000 PERSON-HOURS OVER FIVE YEARS

NEW PUMPS

21TO PROTECT AGAINST OVERFLOW

Sediment Dam 201 at GFM has been designed with an additional licensed discharge point, allowing water tested and proven clear of containments to be released back into the Leichhardt River and its tributaries

WAT E R Q UA L I T Y I M P R OV E M E N T S AC T I O N P L A N

Develop a new Water Balance Model for an integrated containment system capable of estimating the probability, volume and water quality in discharge events

Develop site-specifi c water quality guidelines

Improve our site-based capture of mine aff ected water and sediments, further minimising the risk of releasing water from site

Upgrade storage, pumping and monitoring systems

Implement new drainage and pipeline systems

2 MINE TO MARKET

Sediment Dam 201 at George Fisher Mine has been designed with an additional licensed discharge point, allowing water tested and proven clear of containments to be released back into the Leichhardt River and its tributaries

3MINE TO MARKET

Bringing an impressive twelve year journey to an end, Black Star Open Cut (BSOC) mine completed its planned mine life in October.

Ben Young, Manager Zinc Open Pits explains that the mine began in 2004 with an initial eight year

mine life.

“We delivered 12 years of successful operation after an expansion project, Black Star Deeps, extended the Life of Mine a further four years,” Ben says.

Throughout its life, the operation produced approximately 40 million tonnes or ore, 1.75 million tonnes of contained zinc metal and nearly one million tonnes

of contained lead metal.

With the intent to achieve the best possible outcome for our workforce, a three year staged workforce transition program was implemented in line with the operations established Life of Mine plan, with 105 BSOC workers redeployed.

“A number of employees have taken on new and challenging roles, with many people redeployed to other areas of Mount Isa Mines and within the broader Glencore business,” Ben says.

“It gives me a great sense of pride to be able to say during this phase we’ve maintained a positive safety culture, having reached 22 months recordable injury free, a true testament of our people.”

Over the past few months, two special events for the workforce and their families were held, to celebrate not only signifi cant operational achievements, but to recognise the personal contributions of the BSOC team. 

Employees watch on as the fi nal blast is fi red at BSOC

Final milestones achieved at Black Star Open Cut

OPERATIONS

James Earl, Tendai Makasi, Andrew Wallace and Azania Mufundirwa Maryann Wipaki, Fiona Pascoe, Scott Watson and Kirsty Crumblin Meg Dowse, Renee Thompson,

4 MINE TO MARKET

BSOC FOST ERS CA REER DEV ELOPMEN T AND COMMUNI T Y SPIR I T

For many years BSOC has been a stomping ground for senior high school students interested in entering mining related tertiary studies through the annual Make It Now Engineering (MINE) Challenge camp organised by the Queensland Minerals and Energy Academy. Furthermore the mine has helped hone the skills of countless young Geologists and Engineers at the start of their careers through Glencore’s Vacation and Graduate programs.

The operation has played host to a myriad of notable visitors, including various Ministers and other government offi cials, racing legends Peter Brock and Allan Moff at, Network Ten children’s programs Scope and Totally Wild, and television personality Grant Denyer and the Sunrise Weather Team who completed a live cross during the scheduled morning blast.

Earlier this year, BSOC donated a piece of their mining history to the community as a legacy project, with a P&H 250XP Rotary Blasthole drill nicknamed ‘Smallsie’ given to Outback at Isa for display.

BSOC ’S HISTORY

2004 In September zinc-lead-silver mining operations commenced

2005 In February the fi rst ore was produced and crushed

2009 Successful completion of the fi rst four stages of mining

2010 $133 million Black Star Deeps expansion project commissioned

2011 Mining of the Black Star Deeps project commenced

2012 BSOC named a fi nalist at the PACE Zenith Awards for its industry-leading Void Management Procedure

2016 In October the fi nal planned mining stage was completed, having produced approximately 40 million tonnes of ore

Ana Leal and Tamara Groves Tim Rosenberger, Simon Nielsen, Alphonse Mongko and Ben Young Rhiannon Young, Erin Ashe, Greg Ashe, and Garth Critcher

The fi nal ore from BSOC is trucked to the surface to be crushed processed and turned into marketable raw metals

The P&H 250XP Rotary Blasthole drill nicknamed ‘Smallsie’ donated to Outback at Isa for display

5MINE TO MARKET

Community voices infl uencing Glencore’s north

Queensland strategiesIn August and September Glencore conducted a Community Att itudes and

Stakeholder Survey to bett er understand how we are performing as a business, and to identify the key issues that community members view as priorities.

The results of the survey drive our community development and investment activities across north

Queensland.

It ensures we’re investing our community investment funds through our Glencore Community Program North Queensland where they’re going to deliver the greatest benefi ts for local people.

Since 2004 these programs have injected more than $35 million into the north Queensland communities of Mount Isa, Cloncurry, Camooweal, Townsville and Bowen through investment in community infrastructure, events and initiatives.

More than 1,300 community members in Mount Isa, Cloncurry and Townsville participated in the online survey, providing valuable insights into the communities’ att itudes to Glencore’s operations and practices.

The survey results have been analysed by independent researchers and each community has its own unique concerns.

From here, we’ll be sourcing innovative community development initiatives that address these key areas of need across our north Queensland communities.

Maryann Wipaki, Health, Safety, Environment and Community Manager

North Queensland says the survey is a critical aspect of our corporate social investment process.

“Understanding the needs and goals of our communities is valuable to us because it ensures we’re investing in projects and proactively engaging with key stakeholders, boards and committ ees that will make a real diff erence in the lives of the people that live and work in north Queensland,” Maryann says.

“We’d like to say thank you to all of the community members who took the time to complete the survey; your responses are truly valuable.” 

Cloncurry Rugby Union players train on the new Cloncurry sports fi eld, funded under the GCPNQ to address the community’s priority need for improved parks, sport and recreation facilities

COMMUNITY

6 MINE TO MARKET

S U R V E Y R E S U LT SMOUN T ISA CLONC U R RY TOW NSV ILLE

C O M M U N I T Y I S S U E S C O M M U N I T Y I S S U E S C O M M U N I T Y I S S U E S

1. Cost of travel to major centres2. Future sustainability of Glencore

operations3. Security of employment4. Unemployment in town5. Cost of living

1. Cost of travel to major centres2. Unemployment3. Drug and alcohol issues4. Att racting/retaining skilled workers5. Youth participation in community

activities

1. Unemployment2. Security of employment3. Crime and anti-social behaviour4. Economic downturn5. Family violence

ENVIRONMENTAL ISSUES ENVIRONMENTAL ISSUES ENVIRONMENTAL ISSUES

1. Recycling options2. Water quality3. Sulphur dioxide emissions/fumes4. Rubbish/litt er5. Impact of mining operations on water

table

1. Recycling options2. Water quality3. Impact of mining operations on water

table4. Soil contamination5. Rubbish/litt er

1. Recycling options2. Water quality3. Impact of mining operations on water

table4. Animal habitat5. Emissions/fumes

COMMUNITY INFRASTRUCTURE PRIORITIES

COMMUNITY INFRASTRUCTURE PRIORITIES

COMMUNITY INFRASTRUCTURE PRIORITIES

1. Improved water supply/treatment infrastructure

2. New/improved parks, sports and recreational facilities

3. New/improved health and medical facilities

4. Increased/bett er education services/facilities

5. New/improved lifestyle facilities

1. New/improved health and medical facilities

2. New/improved parks, sport and recreation facilities

3. Improved water supply/treatment infrastructure

4. Increased/bett er education services/facilities

5. New/improved lifestyle facilities

1. Public transport2. New/improved health and

medical facilities3. Improved roads and traffi c

management infrastructure4. New/improved lifestyle facilities5. Increased/bett er education

services/facilities

Felix Early creates Lego portraits at children’s workshops run as part of the Glencore Percival Portrait Painting Award in May this year, a partnership that helps address education and lifestyle improvements in Townsville

Sunset Oval in Mount Isa looking much greener thanks to GCPNQ funding to sink a bore to keep the grass green all year round

7MINE TO MARKET

In October, the Ernest Henry Mining (EHM) underground workforce was put to the test with a controlled

emergency response exercise.

The exercise, which was planned by management and kept secret, was an opportunity to assess and improve EHM’s preparedness for a major emergency.

Management created a controlled scenario where a loader and a light vehicle carrying two passengers (in this case dummies) had collided. The cause of the mock incident was att ributed to the LV occupants having entered the production level without making positive contact with the loader operator.

Aaron Harrison, Underground Mine Manager explains that mobile equipment is one of our Fatal Hazards in the underground environment, and the exercise was an opportunity to highlight the potential outcomes of vehicular interaction for the workforce.

“We have heavy machinery and LVs working and travelling in proximity to

one another regularly throughout each shift,” Aaron says.

“We have various procedures in place to keep our workers safe and while these are well respected, we wanted to remind our people how real these hazards are and how important it is to remain vigilant and maintain positive communication.

“I’m extremely proud of the way everyone responded, both on the ground and in the crisis room, with some minor lessons learned that will help us further improve our emergency response in the future.”

Steve Kuskopf, Emergency Management Advisor says the Emergency Response Team (ERT) responded well in line with their training.

“Two of our team members arrived at the scene with a trauma pack within six minutes, where they realised it was an exercise,” Steve says.

“They continued to respond in line with the scenario, with the organisers feeding them details on the dummies’ mock injuries.

“It was a great opportunity for us and other personnel in key emergency response roles to test and hone our skills; skills we always hope we never have to use.”

Scott Bell, Production Superintendent was one of only fi ve people who were aware of the drill and he too gained something from the experience.

“Seeing the impact of the loader and the LV under a controlled situation was even more brutal than I thought it would be,” Scott says.

“We later placed the damaged LV in a visible position near our underground offi ces on the surface so our crews could see it fi rsthand and be reminded of these hazards prior to shift.

“The team has commented on the value of completing a drill that was so realistic and relevant to our everyday work and it got us all talking about the importance of remaining aware and ensuring positive communication is maintained at all times.” 

Ernest Henry Mining personnel respond well to mock rescue drill

SAFETY

8 MINE TO MARKET

Mount Isa Mines has pledged $250,000 for the upgrade of the Entertainment Centre at

Buchanan Park.

The upgrade will include air cooling methods, installation of audio-visual equipment and lighting and an upgraded non-slip fl ooring surface.

Mike Westerman, Chief Operating Offi cer Copper Assets Australia announced the funding at the annual Carols by Candlelight, described by Mayor Joyce McCulloch as a fantastic early Christmas present for the community.

Mount Isa Mayor Joyce McCullouch says the funding will ensure the venue meets the needs of future requirements and att ract more exhibitions and att ractions to the city.

“This wonderful support Mount Isa Mines has provided will assist Council to ensure the venue operates effi ciently, and will remain a true asset to this community,” Mayor McCullouch says.

“I extend my gratitude to Mount Isa Mines for their ongoing community support.”

Mike says the funding commitment was based on feedback provided by the Mount Isa community through the 2016 Glencore Community Att itudes Survey.

“The survey showed us that the Mount Isa community wants improved lifestyle facilities, and this major upgrade project will mean this key venue will be more accessible for the community and bett er equipped to host more events all year round.

“The strength of our community funding program lies in the fact that it directly addresses the areas of most concern to local people, and places an emphasis on local capacity building to help develop strong, sustainable communities.”

Denis Hamel, Executive General Manager Zinc Assets North Queensland says this project, and others like it funded by Glencore, help build happy, healthy and vibrant communities now and into the future.

“Events like the Mount Isa Mines Rotary Rodeo and MINEX put Buchanan Park in the spotlight for our community and visiting tourists, and these events play a big role in boosting the vibrancy of our community and making it such a great place,” Denis says.

“We’re excited to be playing a part in building functional, well-equipped legacy infrastructure for the Mount Isa community to enjoy for generations to come.” 

COMMUNITY

Mike Westerman, Chief Operating Offi cer Copper Assets Australia and Denis Hamel, Executive General Manager Zinc Assets North Queensland hand over a $250,000 cheque to Mount Isa Mayor Joyce McCullouch for the upgrade of the Entertainment Centre

Early Christmas present for Mount Isa with $250,000 toward upgrade project

FATAL H A ZA RD 4

4. Only operate equipment if trained and authorised

7. Always seek and obtain clear approval before entering mobile equipment operating zones

8. Never enter Danger Zones

EHM Emergency Response Team members practise extricating a patient from a vehicle using hydraulic rescue tools during training on the surface

9MINE TO MARKET

Mike and Kirstin Westerman with Deon and Annelien Ven der Merscht Luke Bryant

Santa Claus with Prue and Chase Meier Mitch Green, Gina Walker, Robert Harrington and

Riley Simpson and Jericho LagionoRiley Simpson and Jericho Lagiono

Santa Claus with Prue and Chase MeierSanta Claus with Prue and Chase MeierSanta Claus with Prue and Chase MeierSanta Claus with Prue and Chase MeierSanta Claus with Prue and Chase Meier Mitch Green, Gina Walker, Robert Harrington and

Glencore celebrates the festive seasonIn November and December our north Queensland operations

celebrated the festive season with workforce Christmas parties held in Mount Isa, Cloncurry and Townsville.

Catering to families, the festivities include a range of activities including children’s entertainment, Christmas feasts and visits from the big man in red, Santa Claus. Our Christmas parties are an opportunity to acknowledge and reward the hard work of our employees throughout the year as well as celebrate the festive season with family and colleagues.

We wish everyone a very happy and safe festive season.  

10 MINE TO MARKET

Luke Bryant Sam Skinner, Shane Young, Ellen Wheeler, Emma Young and Savannah Anderson

Stephanie Sherrit

Riley Simpson and Jericho Lagiono The Peters, Lucas, Blanch and Hodder families

The Sikiwaqa and Yalinatoba families

The Peters, Lucas, Blanch and Hodder families

Stephanie Sherrit The Sikiwaqa and Yalinatoba families

11MINE TO MARKET

Matt Hubbucks, Rodney and Lynett e Somerfi eld and Leslie Rasmussen Graham and Tori Sharp

Carmel and Graham Murphy and Trini McLeanErin Dean, Sarah Burke and Vicki Ullyett

Charlie Hopson Ranger Dan and Sarah-Jane ColeCharlie Hopson Ranger Dan and Sarah-Jane ColeRanger Dan and Sarah-Jane Cole

Matt Hubbucks, Rodney and Lynett e Somerfi eld and Leslie Rasmussen Graham and Tori Sharp

12 MINE TO MARKET

Celebrating our long-serving employeesOur Mount Isa Mines and Townsville operations recently hosted special dinners to recognise some of our long-serving employees and their remarkable career contributions to our business.

With a combined total of 770 years of service, 29 employees celebrated either 20, 30 or 40 years with the company.

The dinners are an opportunity for us to shine the spotlight on the hard work and achievements of our employees throughout their careers. Long-serving employees receive a commemorative medallion in front of their partners and colleagues.

Congratulations to all of our long-serving employees on this spectacular achievement.

TOW NSV ILLE

Bob Griffi n (40 years)Noel Kimlin (40 years)Michael Carroll (30 years)Col Carter (30 years)Sharon Cliff ord (30 years)Alf Maconochie (30 years)John Cordingley (20 years)Bruce Fisher (20 years)

MOUN T ISA MINES ZINC

Albert Baker (30 years)George Daisy (30 years)Jeff ery Silver (30 years)Graham Diefenbach (20 years)Colin Gasnier (20 years)Owen Glasscock (20 years)Stuart Godwin (20 years)

MOUN T ISA MINES COPPER AND CEN T R AL SERV ICES

Nev Connolly (30 years)Graham Davis (30 years)Brian Kotanko (30 years ) Hughie Macmillan (30 years)Glen Muller (30 years)Rod Muller (30 years)Darryl Parker (30 years)Bradley (BJ) Tyrrell (30 years)Britt Butler (20 years) Ronald Campbell (20 years)Tyrone Campbell (20 years)Gavin Cragie (20 years)Wayne Laffi n (20 years)Mark Laiho (20 years)Matt hew Smith (20 years) 

From back left: Trevor Gray, General Manager Central Services, David Zammitt , Manager Port Operations, Ola Eriksson, Manager Technology Plate Production, Graeme Campbell, Superintendent Refi nery Production and Paul Telford, General Manager Glencore Technology. From front left: John Cordingley, Superintendent Port Operations (20 years), Noel Kimlin, Senior Engineer – Copper Refi nery (40 years), Sharon Cliff ord, Senior Project Administrator – Copper Refi nery (30 years) and Bob Griffi n, Training Offi cer – Port Operations (40 years)

From back left: Mal Barr, Manager Engineering and Assets, Stuart Reid, Manager George Fisher Operations, Anthony Green, Manager Assets and Engineering, Chris McCleave, General Manager Mining, Greg Ashe, Chief Operating Offi cer Zinc Assets Australia, Ben Young, Manager Open Pits Mining Operations, George Daisy, Operator – Lead Smelter (30 years), Jeff ery Silver, Paste Plant Operator (30 years) and Phil Hall, Superintendent Processing Logistics. From front left: Owen Glasscock, Supervisor Lead Smelter Blast Furnace (20 years), Fran Burgess, General Manager Processing, Graham Diefenbach, Diesel Fitt er (20 years), Colin Gasnier, Open Pit Operator (20 years), Stuart Godwin, Permits Offi cer (20 years) and Albert Baker, Concentrator Operator (30 years)

From back left: Matt O’Neill, Chief Mining Offi cer Copper Assets North Queensland, Matt hew Smith, Mine Surface Winder (20 years), Darryl Parker, Superintendent Supply (30 years), Bradley (BJ) Tyrrell, Storeperson (30 years), Ronald Campbell, Equipment Operator (20 years), Nev Connolly, Product Scheduler (30 years), Tyrone Campbell, Miner (20 years), Graham Davis, Superintendent Mining (30 years), Hughie Macmillan, Miner (30 years), Wayne Laffi n, Miner (20 years), Glen Muller, Supervisor Ringfi rers (30 years), Brian Kotanko, Diesel Fitt er (30 years) and Mike Westerman, Chief Operating Offi cer Copper Assets Australia. From front left: Britt Butler, Senior Metallurgist (20 years), Rod Muller, Shift Supervisor Copper Concentrator (30 years), Gavin Cragie, Ringfi rer (20 years) and Mark Laiho, Design Draftsperson (20 years)

OUR PEOPLE

13MINE TO MARKET

An EAP is a work-based intervention program designed to assist employees identify, clarify and resolve their issues and challenges. The primary service of our EAP

is confi dential counselling, however a broad range of holistic services can also be accessed.

Confi dential counselling is provided by psychologists who are experienced in assisting individuals with a range of concerns from managing depression, anxiety and stress to confl ict resolution and managing relationship issues.

Who provides the EAP?The EAP is delivered by Assure Programs, who off er an extensive range of additional onsite psychological support services. Confi dential counselling is provided by counsellors and psychologists who are able to deliver a high standard of coaching to assist with a wide range of issues.

Am I eligible to access the EAP?Our EAP is available at our North Queensland Copper and Australian Zinc operations. Employees and their immediate families can access this EAP, with confi dential psychological counselling of up to six sessions per year.

What sort of issues can I seek confi dential counselling for?

Voluntary and confi dential counselling can assist with resolving personal, family and work issues which are impacting on your health or wellbeing, such as:

• Alcohol and other drug problems• Dealing with change i.e. starting a new job,

promotion, acting in higher duties, etc• Dealing with confl ict• Stress management• Marriage and family relationship problems• Financial problems• Loss and bereavement• Emotional problems• Depression, anxiety and stress

In addition to confi dential counselling, what other services are off ered by the EAP provider?

Assure Programs off er a wide variety of confi dential services, including:

• 24/7 Emergency Support: Crisis and emergency counselling is provided over the telephone by senior psychologists 24 hours a day, seven days a week and is available to employees, their family members (where applicable) and leaders. This specialist service provides short-term support options for callers presenting with urgent and crisis issues.

• Introductory Dietary Advice: Introductory dietary advice is available over the phone with a qualifi ed dietician for employees who want nutritional advice for weight management or general lifestyle improvement.

• Wellbeing Coaching: Employees can make use of wellbeing coaching with proactive and preventative sessions designed to improve overall wellbeing both personally and professionally.

• I-Care (Indigenous Cultural Assist and Response for Employees): A tailored I-CARE program is available for Indigenous employees and their leaders with counselling delivered by Indigenous psychologists. A dedicated free call I-CARE number (1800 671 561) is available to deliver emotional and practical support.

• E-Counselling: E-counselling is available through an online portal, with access to a comprehensive and diverse library of online resource.

Do I need to get a referral to access confi dential counselling and additional services provided through the EAP?

Employees are encouraged to self-refer to the EAP. However if your personal problems start to aff ect you at work, your manager or the Health and Human Resources departments may encourage you to seek help through the EAP. A GP at the onsite Medical Centre in Mount Isa may also recommend a referral to EAP.

HEALTH

Confi dential counselling through our Employee Assistance ProgramDid you know, as a Glencore employee you have access to our Employee Assistance Program (EAP)?

14 MINE TO MARKET

Thickener tank upgraded for fi rst time in 18 years

The Ernest Henry Mining (EHM) concentrator thickener has undergone its biggest refurbishment since the mine opened, a major project for the

November scheduled maintenance shutdown.

The concentrator thickener, a large sett ling tank, is the last stage of processing for the copper concentrate before drying and transportation to the copper smelter at Mount Isa Mines.

During the overhaul the top section of the tank wall called the launder, was cut away and new prefabricated panels were installed.

The launder is exposed to air, moisture and UV radiation from the sun which breaks down the protective coatings causing it to age faster than the rest of the structure.

Percy Scobie, Acting Concentrator Manager says other improvements were also made as a part of the project.

“The design of the new panels has been refi ned, improving the maintainability of the launder into the future,” Percy says.

The team also relocated the froth sprays to minimise the risk of corrosion to the thickener torque bridge.

The torque bridge provides walkway access across the top of the thickener tank, and as the pivot for the rake arms which gather the concentrate on the bott om of the tank.

Maintenance shutdowns are scheduled to carry out preventative maintenance projects every 13 weeks for both underground and surface operations. 

Workers installing the new launder on the EHM concentrator thickener tank

Need help dealing with a private matt er? Call Assure Programs on 1800 808 374 to make an appointment through our confi dential Employee Assistance Program

Can I see a counsellor face-to-face?

Yes. The EAP is easily accessible, with a range of convenient appointment options available, including face-to-face, telephone, Skype sessions and e-counselling.

Mount Isa employees can access a qualifi ed psychologist at Assure’s onsite offi ce, located at Central Offi ce next to the Sonic Clinic, for face-to-face consultations.

Employees at Ernest Henry Mining, McArthur River Mining and at our Townsville operations can access the services over the phone. Separate face-to-face consultations can be arranged through Assure’s network of qualifi ed psychologists.

How can I make an appointment with the EAP?

Employees can access confi dential assistance through our EAP by calling Assure Programs National directly on 1800 808 374, or alternatively by making an appointment with a GP at the onsite Medical Centre in Mount Isa, or by contacting Human Resources.

Do I have to pay to access the EAP?

We provide free voluntary and confi dential psychological counselling for all employees and their immediate family members for up to six sessions per year.

Do I have to tell my supervisor/manager that I am seeing a counsellor?

No, the EAP is confi dential and voluntary. There are some occasions where you may want to advise your supervisor or manager of what you are going through.

Does anything go on the record?

Any notes made during confi dential counselling are stored securely by the EAP provider and can only be accessed where allowed in law. Your information is protected by the Mining and Quarrying Safety and Health Regulation 2001, and the Commonwealth Privacy Act 1988. 

OPERATIONS

15MINE TO MARKET

The north Queensland region can experience severe and unpredictable weather conditions

during the wet season, typically between October until April, with the majority of rain falling during December and January.

Leading up to the wet season our Environmental teams, together with the operational areas, carry out regular inspections and undertake required maintenance activities to ensure infrastructure is operating at capacity to manage rainfall events, minimising the potential for water to discharge from our sites.

Liz Williams, Senior Environmental Advisor Townsville Operations says drains have been unblocked, sediment has been removed from sumps and

irrigation dam levels at the Townsville Copper Refi nery have been reduced in preparation for the rain.

“When water runs over an industrial site, it inevitably picks up some impurities. To manage this, we have a fi rst fl ush capture system, which allows us to contain and treat any contaminated water,” Liz says.

At the Copper Refi nery, fi rst fl ush run-off fl ows via the long drain to the West Plant Dam where it is treated if necessary before it is pumped to the Main Irrigation Dam. The Environment team test the pH and metal concentration of the water, ensuring it meets certain criteria before it can be irrigated.

Stormwater treatment and release is similar at the Townsville Port Operations, however water is collected in sumps rather than dams.

“We are currently making improvements to the sumps at our Port Operations as part of a Transitional Environmental Program for stormwater, due for completion by mid-2017,” Liz says.

Alex Sexton, Senior Environmental Advisor Ernest Henry Mining says inspections have been carried out across the water catchment and storage infrastructure to ensure they can maximise catchment and operate safely during anticipated falls over the wet season period.

“We use captured rainfall and groundwater extracted from our underground operations to ensure we maximise the use of available water resources, thereby reducing the amount of water we use from Lake Julius,” Alex says.

Glencore prepared for a successful wet season

Our environmental teams are ready to manage and capitalise on the seasonal summer storms, with scheduled pre-wet season preparations

well underway across our north Queensland operations.

ENVIRONMENT

Joel Peck, Environmental Advisor and Tim Wrigley, Environmental Offi cer inspecting surface water quality monitoring instruments at Ernest Henry Mining

16 MINE TO MARKET

Mount Isa Mines’ David Logan, Environmental Technician and Mitch Green, Environmental Advisor collect water samples along the Leichhardt River as part of our Receiving Environmental Monitoring Plan

WAT ER AND ST REAM SEDIMEN T SAMPLING EX PLAINED

Over the next few months the north Queensland Environment teams will be busy collecting water quality data across the operational areas and within the receiving environment.

We routinely conduct three types of water and stream sediment testing, which is part of the Receiving Environmental Monitoring Plan (REMP).

REMP sampling involves regular waterway monitoring to ensure our aquatic ecosystems remain healthy. This includes water and aquatic macroinvertebrates and fi sh.

“We have been maintaining drainage systems and carrying out equipment inspections on our surface water monitoring network to allow accurate tracking of water across site.“There were also a number of improvements to the ground water monitoring network undertaken during the year, including the construction of 11 new groundwater monitoring bores.”Kate Masters, Environmental Stewardship Superintendent Mount Isa Mines explains that major upgrades in surface water management onsite, in-line with the recent completion of a fi ve year Transitional Environmental Program for Water (see page 1 for more details), will help with the upcoming wet season.

“A complex network of ponds, piping and pumps make up our surface water containment system, with much of the

surface water captured onsite available for reuse in our mineral processing circuit as well as onsite dust suppression.

“Various automatic water monitoring devices across site and in the Leichhardt River have been maintained in preparation for the wet season to ensure reliability of data collection to assist in our receiving environment monitoring program.

“Our Environment team will be on hand to assist the operational areas in monitoring the containment system and providing rainfall event response.

“Throughout the wet season, the Mount Isa community may notice the Environment team out and about around the local waterways conducting regular sampling from the Leichhardt River and its tributaries, which is a requirement under our Environmental Authority.” 

Erin Carmelito, Environmental Advisor checking drains at Townsville Copper Refi nery

17MINE TO MARKET

OUR PEOPLE

Grace Maswaya’s storyEnvironmental Compliance Advisor, Mount Isa Mines

As an Environmental Compliance Advisor, Grace helps manage the Mount Isa Mines Environmental Authority (EA), our license

to undertake various environmental activities at the mine. With 276 conditions to meet under the EA, Grace’s days are consumed by working with the Environment team to maintain our environmental license to operate.

Grace’s role plays a large part in ensuring our company values of environmental responsibility and continuous improvement are refl ected in our activities.

The day-to-day challenges keep Grace motivated and interested in her role, which can vary from ground water to sewerage, from air quality to stormwater management. What Grace loves most about her role is the diversity of the environmental matt ers she is exposed to.

Grace grew up in Masvingo, a small town in south-east Zimbabwe where she completed her primary and secondary education. She was raised by her grandparents who she says are an inspiration and a motivation to her. Grace moved to Australia in 2006 with her parents and siblings after her mother was off ered a job in Mudgee, New South Wales. She quickly adapted to an Australian way of life and became a loyal blue’s supporter. However after living in Queensland for six years, Grace is now considering supporting the mighty maroons.

Upon arriving in Australia one thing was for certain, Grace was determined to further her studies. She believes that in today’s society the sky is the limit, and for her, university study was certainly a step in the right direction.

True to her word, she completed an undergraduate degree in Applied Sciences, Environmental Health at the University of Western Sydney and post graduate studies at the University of Melbourne.

Grace says her early career involved working in environmental health at local government offi ces, Penrith City Council and the Whitsunday Regional Council.

“These compliance and regulatory local government jobs which involved dealing with environmental and public health legislation gave me a good understanding of the government systems and processes and how government agencies deal with legislation,” Grace says.

In 2012, Grace took a bold step and left the sandy Whitsunday beaches and moved to the desert plains of Mount Isa as she pursued new opportunities in the mining industry at Mount Isa Mines.

Grace joined the Environment team where she assists in the development and set up of systems to track and ensure compliance with the EA. This is an ongoing task which she admits keeps her on her toes and drives her to keep working hard to ensure environmental compliance.

“A large part of my role involves working collaboratively with the environment team, liaising with our legal department and communicating with the Department of Environment and Heritage Protection (DEHP). Over the span of a year we can send more than 100 communications to DEHP. These communications include updates on projects, progress with the EA compliance and statutory obligations outlined in the EA.”

In 2014, while working full time and driven by her desire to further enhance her knowledge of legislation and compliance, Grace undertook two years of part time study to obtain her Masters Degree in Environmental Law. Her study was supported by Mount Isa Mines under our Education Assistance Program and according to Grace, fortifi ed her knowledge on the various state, national and international mining and environmental laws.

On a personal note, community is as important to Grace as environment. She puts her hand up for a lot of voluntary work within her church group and is a strong advocate for the Operation Christmas Child Shoeboxes campaign. This year, Grace helped employees from our Health, Safety, Environment, Community and Human Resources departments contribute 40 boxes to brighten the lives of less privileged children in Cambodia, Vietnam, Thailand, Samoa, Vanuatu, Fiji and Papua New Guinea at Christmas time.

Another passion for Grace came about after a lifestyle change set her on a mission to lose weight. Since being introduced to exercise and gym she hasn’t looked back and it now plays a part in her everyday routine. She also enjoys watching her husband play soccer and when she can, she is on the sideline supporting him when he takes the fi eld. 

18 MINE TO MARKET

Grace Maswaya, Environmental Compliance Advisor

19MINE TO MARKET

OUR PEOPLE

Mount Isa Mines Girls for Mining program paves way for mining women of the futureMount Isa Mines (MIM) recently

celebrated the successful completion of the inaugural

Girls for Mining mentoring program for local female students.

Twenty-three senior students from Good Shepherd Catholic College and Spinifex State College participated in the program and were assigned a female mentor from MIM.

Throughout the six month program, students received individual support, advice, and guidance from their mentor in an occupation of their choice as well as having the opportunity to complete work experience at MIM.

Three formal events were held to help guide the program, including an opening event where mentees and mentors were introduced, a networking evening to hear inspiring career and life advice from Renee Hanrahan, Senior Sargent and Offi cer in Charge of the Mount Isa Police Station and a celebratory closing event.

Leanne Ryder, Human Resources Manager for Glencore’s North Queensland Copper Assets developed the program and says she is very happy

with the high number of participants in the pilot year of the program.

“As a major employer in town, Mount Isa Mines is committ ed to providing employment opportunities and pathways for local youth,” Leanne says.

“Mining is typically seen as a male dominated industry and this program is one way we can make a positive impact on gender diversity in the sector while giving young women in our community exposure to a wide range of mining professions.

“The program is a fantastic opportunity for local girls to get a taste for a profession they may choose to pursue once they graduate, while also providing professional development opportunities for our female employees.”

Fiona Coghlan, Good Shepherd Catholic College Careers Offi cer says the program is a wonderful initiative that the students wholeheartedly embraced.

“It’s really important that girls are encouraged to pursue careers in any industry that interests them, which is why this program is so valuable,” Fiona says.

“For the girls, having a mentor in their corner provided invaluable

support, particularly in building their confi dence, and we’ve seen our young ladies blossom under the tutelage of the mentors and some of them even have a fi rm career direction thanks to the Girls for Mining program.”

Grace Maswaya, Environmental Compliance Advisor and mentor under the program says she was eager to be involved in the mentorship program.

“Having a mentor is extremely valuable and it’s important to have someone you can bounce ideas off and talk things over with. We can learn a lot from other people who are willing to share their experience and knowledge,” Grace says.

“For me, the mentoring program was an opportunity to help someone still in the early stages of making a decision about their career, help them defi ne what they want to do so when they fi nish year 12 they are confi dent about their decision and they go for it.”

The Girls for Mining Program will continue in 2017 and expand to Glencore’s Ernest Henry Mining operation for the benefi t of local Cloncurry female students. 

Mentor groups celebrate the completion of the inaugural Girls for Mining program at the closing event in November

20 MINE TO MARKET

“ Having a mentor has been a fantastic experience. Having a person to give advice, off er opinions and to just talk to has been a crucial part of my senior education. I would highly recommend this program as a starting point for all young women.”

– Madeline Ahearn, year 11, Good Shepherd Catholic College

“ Having a mentor who was once in my position is really helpful, as well as the advice that she gives to help me in my career direction - mentors double up as a friend too!”

– Crissa De Sagun, year 11, Good Shepherd Catholic College

“ The Girls for Mining Mentoring Program was an excellent opportunity to gain hands on experience within the mining industry and knowledge of the diff erent careers available.”

– Asi Vaipulu, year 11, Good Shepherd Catholic College

“ The Girls for Mining program was the best work experience ever, I was able to learn so much. Hopefully I can apply next year, because I would love to do it again.”

– Jordyn Garner, year 11, Good Shepherd Catholic College

“ The best part of the experience was being able to see women in the mines and how passionate they are about their work This program has helped me to decide on my future career.”

– Sabrina Finucane, year 12, Spinifex State College

“ I was able to get an understanding of the many health fi elds out there as well as build a relationship with my mentor.”

– Krystal Wright, year 11, Spinifex State College

“ The mentorship program was very benefi cial and gave me the opportunity to complete work experience for a variety of administration tasks, while being guided by my mentor who was very happy to help me.”

– Emma Moro, year 11, Spinifex State College

“ I would recommend this program to other students as it was very useful to get experience and helpful towards choosing a career path.”

– Lani Shonhan, year 12, Spinifex State College

Mentor group Fiona Pascoe, Human Resources Superintendent for Glencore’s North Queensland Zinc Assets and Tegan Johns, year 11 student at Good Shepherd Catholic College held weekly catch-ups during the mentorship program

Sankananji Mtawale, year 12 student at Good Shepherd Catholic College completed work experience in the Environment department as part of the mentorship program

Spinifex State College students with Grace Loyden, Head of Senior English and Humanities (far right) att end the networking function held in August

21MINE TO MARKET

Cloncurry State School hosted the 2017 Community Youth Att ainment and Transition

(CYAT) Network Careers Expo in what organisers hope will become an annual contribution to helping local students decide on career pathways.

Ernest Henry Mining (EHM) staff from a wide range of disciplines including Community Relations, Engineering, Environment and Human Resources participated in the day, sharing experiences and advice with students contemplating life after school.

Leanne Ryder, Human Resources Manager for Glencore’s Copper Assets North Queensland says the day is particularly important in supporting CYAT, who work to encourage students to stay in school until they complete year 12.

“Education only becomes more important as industries modernise and the job market evolves,” Leanne says.

“The schools have done a great job with this expo, and we’re very proud to have been asked to support the program.”

Cicely Baira, Guidance Counsellor at Cloncurry State School says the day was a great success, with positive feedback from the students at both schools.

“There has not been a careers day on this scale before, so it was important that the needs of the students were at the forefront while we were planning this,” Cicely says.

“We used tests to gain further insight into the kinds of roles our students were more suited to, and we paired them up with professionals from these fi elds during the question and answer session so the students could gain a feel of what the industries were really like.

“Of course, then it was important for the students to have the chance to meet the industry partners in a less formal environment around the stalls and exhibits.”

Thirty-two companies were present on the day including EHM, Defence Recruiting, Legal Aid and the emergency services. 

COMMUNITY

From left: Briony Fuller, Human Resources Coordinator, Michael Phillips, Mechanical Technician and Tim Wrigley, Environmental Offi cer manning the EHM stall at the CYAT Career Expo

Briony Fuller, Human Resources Coordinator and Tim Wrigley, Environmental Offi cer talk to students during the CYAT Career Expo at the EHM stall

Cloncurry students explore options at career expo

22 MINE TO MARKET

Ernest Henry Mining engaging Cloncurry community

On 29 November Ernest Henry Mining (EHM) hosted two events in Cloncurry which focussed

on engaging with key stakeholders and providing feedback from the Community Att itudes Survey carried out during August of this year.

The Community Att itudes Survey is conducted every two years to gain an understanding of how the company is performing as a business and to gather the key issues that community members view as priorities in their community.

A briefi ng of the results were delivered to Cloncurry Shire Council councillors and senior staff by the Glencore senior management and Community Relations teams.

The informal lunch-time event focussed on sharing feedback from the survey results and discussing the ways we might shape future projects and co-operation between EHM and Council to improve liveability in the shire.

Around 40 community members gathered at the Cloncurry Community Precinct that evening for an update on EHM’s operational performance and the survey feedback at the Community Information Session.

Matt O’Neil, Chief Mining Offi cer Glencore Copper Assets North Queensland says the briefi ng with Council and the Community Information Session are important forums in maintaining positive and meaningful relationships with the community.

“We collect valuable data from the Community Att itudes Survey, so it is important we share this knowledge with our key stakeholders, like Counci l, to make our relationships more productive,” Matt says.

“It also gives us a chance to show the community that we are aware of what is seen as important, and can work with them to improve the liveability of the Cloncurry Shire.”

On Tuesday 8 November EHM also held a Neighbours Dinner at the Gidgee Inn.

The dinner was an opportunity for management, Community Relations and Environment staff to meet with local pastoralists and provide a forum to discuss joint matt ers of interest. 

COMMUNITY

From Left: David Davis, Councillor Dane Swalling, Keith Douglas and Raylene Davis enjoy the BBQ after the Community Information Session

Matt O’Neill, Chief Mining Offi cer, Glencore Copper Assets North Queensland presents at the Community Information Session

From Left: Percy Scobie, Acting Concentrator Manager, Mike Westerman, Chief Operating Offi cer, Copper Assets Australia and Mark Perkins, General Manager – Properties at Stanbroke enjoying the EHM Neighbours Dinner

23MINE TO MARKET

Each year through our site-based Community Assistance Program, we award hundreds of thousands of dollars in funding to local community organisations and not-for-profi t groups to

support local events, projects and initiatives across north Queensland.

Recipients of funding from Mount Isa Mines (MIM) include:

MOUN T ISA MINES ROCK POP MIME SHOW

MIM was once again the naming rights sponsor of the 2016 Mount Isa Mines Rock Pop Mime Show held in October.

Showcasing the talent of children from local and regional schools, this year’s event att racted over 2,500 school children, parents and teachers turning out for the popular event.

LIFELINE IN MOUN T ISA

MIM has sponsored Uniting Care Community, who operate the Lifeline store in Mount Isa to enable them to purchase a new rag cutt ing machine.

The new machine will provide a reliable income for Lifeline into the future and allow them to continue providing their valuable service in Mount Isa.

2017 RONALD MCDONALD HOUSE NORT H QU EENSLAND CH A R I T Y BALL

MIM will continue to support the Ronald McDonald House as a gold sponsor for the 2017 Ronald McDonald House North Queensland Charity Ball to be held in Mount Isa in February.

The Ball raises funds for the Townsville Ronald McDonald House which provides regional families, including some of

our own employees, with a home away from home while their children undergo treatment at the Townsville Hospital.

INJILINJI COMMUNI T Y PRESCHOOL AND K INDERGA RT EN

The Injilinji Community Preschool and Kindergarten provides quality early childhood education in Mount Isa and was in need of an upgrade to the bathroom and storage facilities to provide a safe area for children to learn and play.

MIM was pleased to come on board as a sponsor for the project which will see bathroom tiles replaced, new cupboards and a storage area built.

ST PAU L’S LU T HER AN CH U RCH CHILD CA RE CEN T RE

Mount Isa’s St Paul’s Lutheran Church Child Care Centre provides daycare for around 75 children.

MIM has provided funding to enable St Paul’s to purchase new play equipment.

M AYOR’S CHR IST M AS W INE T REE CH A R I T Y EV EN T

We’re pleased to sponsor the inaugural Mayor’s Christmas Wine Tree Charity Event to raise necessary funds for the Children’s Ward at the Mount Isa Hospital. Held in early December, funds raised will go towards the purchase of a defi brillator, neoBlue phototherapy

blanket and Compact LED System and other equipment to help them to continue to deliver expert medical care.

Recipients from Copper Refi neries Limited include:

FEST IV E SEASON SU PPORT

Glencore in Townsville is pleased to support the 2016 Christmas appeals of the Mayor of Townsville, Food Relief NQ, the Salvation Army, ACT for Kids, Mission to Seafarers, St Vincent de Paul and the RSPCA.

These appeals will ensure that the festive season is a much brighter one for the many less fortunate residents in our community and will help the RSPCA in coping with an infl ux of abandoned animals, a common occurrence at this time of year.

JAMES COOK UNIV ERSI T Y

We continue our support for education with the Glencore Prizes in Engineering and Science and as a contributor to James Cook University Engineering Department’s CN Barton Medal award.

JAMES COOK UNIVERSITY – TURTLE HEALTH RESCUE VESSEL

Glencore is providing a small boat, trailer, engine, and safety equipment to be used by James Cook University for turtle health research. This boat will allow researchers to locate and access

COMMUNITY

Community groups to benefi t from funding: Round 4, 2016 recipients under the Community Assistance Program

From left: Tanya Brown and Leon Bennet from Cloncurry Amateur Swimming Club and Richard Norris, Community Relations Advisor Ernest Henry Mining, with some of the Cloncurry Amateur Swimming Club who will benefi t from the new wireless timing system

24 MINE TO MARKET

turtles in shallow seagrass areas so that vital data can be collected to determine their health.

The turtles are tagged so that major changes in health can be detected allowing researchers to investigate possible disease outbreaks early. The main concern is the FP virus that is impacting the green turtle population near Magnetic Island.

SU PPORTING OU R NEIGHBOU R HOOD SCHOOLS

Each year Glencore supports the awards nights at “neighbour” schools – Townsville and William Ross State High Schools, Annandale, Oonoonba, Wulguru and Townsville South State Schools and Southern Cross Catholic School. Our contributions assist in acknowledging the achievements of students att ending these school.

ANGEL PAWS INC

Glencore is proud to support the Angel Paws 2017 Calendar to help raise funds and awareness of the importance of responsible pet ownership. Angel Paws is a Townsville based charity that specialises in off ering abandoned animals a second chance in life and is working towards fi nding a permanent solution to the problem of unwanted and homeless animals.

ALZHEIMER’S AUST R ALIA LIMI T ED – TOW NSV ILLE DEMEN TIA SU PPORT CEN T RE

Glencore will provide funding towards the replacement of the Centre’s multi-functional photocopier/printer. There are over 2,700 people in the Townsville region

who suff er from dementia and almost 10,000 carers and family members. The printer will be used to produce materials for community education and information for those living with dementia, their families and carers.

NORT HER N AUST R ALIAN PR IM A RY HEALT H LIMI T ED (HEADSPACE)

Headspace provides evidence based psychological services for young people experiencing mental health concerns. Glencore’s funding will provide audio visual equipment for the Family Therapy Room.

Recipients from Ernest Henry Mining (EHM) include:

CLONC U R RY AM AT EU R SW IMMING CLU B

EHM has funded the purchase of a new wireless timing system for the Cloncurry Amateur Swimming Club.

The new system will help the coaches to train the growing number of members more effi ciently, and also means that Cloncurry can now host A-grade swimming carnivals, bringing visitors to town and reducing the need for local swimmers to travel away to qualify for larger events.

NORT H QU EENSLAND W ILDLIFE CA RE

Cloncurry’s local wildlife carer works hard rescuing, treating and rehabilitating injured wildlife. In Q1 EHM funded a humidicrib to assist in the treatment of smaller animals, and in Q4 we have funded the purchase of accessories

to help improve the capacity of the humidicrib, along with pet transporters to help safely return animals to the wild.

CLONC U R RY EAGLES RUGBY LEAGU E

After winning the Mount Isa Rugby League senior premiership in 2016, the Cloncurry Eagles are bringing junior rugby league back to Cloncurry in 2017.

EHM has funded the purchase of new training equipment especially suited to the needs of junior players, along with line marking equipment and important coaching accreditations to ensure the new junior teams can participate in the Mount Isa Junior Rugby League competition.

CLONC U R RY COMMUNI T Y CHR IST M AS FESTIVAL

Traditionally EHM supports Cloncurry Christmas celebrations with a free community barbeque, and this year we have also put our name to the Carols by Candlelight.

The Community Christmas Festival is an important event for the town, promoting local businesses, community spirit and good tidings for all.

CLONC U R RY K INDERGA RT EN

EHM has funded a range of improvements and new equipment for the kindy. Along with some maintenance and safety upgrades, the kids will be exposed to a whole new range of learning experiences with an aviary, woodworking area and bett er weather protection in the outdoor art and science lab.  

Phil the green turtle will benefi t from Glencore funding to support research into the Magnetic Island turtle community

Matt and Jennifer O’Neill, Maryann Wipaki, Fiona Pascoe, Mike and Kirsten Westerman, and Kylie and Richard Harvey at the 2016 Ronald McDonald House North Queensland Charity Ball

The Ronald McDonald House North Queensland Charity Ball in 2016 was themed on the James Bond movies

25MINE TO MARKET

Townsville’s Billabong Sanctuary, in partnership with Glencore, launched their Semi-Arid Desert

Habitat exhibit in September with star att ractions Glenda and Avril, two female Greater Bilbies.

Billabong Sanctuary is an award winning wildlife park featuring Australian native animals and the new exhibit will be a focal point for raising awareness and initiating discussion of the issues threatening native animals and the practical measures that can be taken to mitigate those threats.

The new exhibit was funded under the Glencore Community Program North Queensland (GCPNQ) and to honour the partnership, the new bilbies were named in recognition of Glencore; Glenda for Glencore and Avril for Avril Plath, Community Relations Offi cer at Glencore’s Townsville operations.

Avril manages Townsville’s partnerships under the GCPNQ and says it is exciting to have one of these delightful marsupials named after her.

“My sincere thanks to the owner of Billabong Sanctuary, Bob Fleming, for the honour and it is a pleasure to be associated with Bob and his team on this amazing initiative,” Avril says.

Bob Fleming, Billabong Sanctuary owner says Glenda and Avril recently arrived at the sanctuary from Cleland Wildlife Park

in South Australia and will hopefully be joined by more bilbies to increase the population of this threatened species.

“Down the track, Billabong Sanctuary will be involved in breeding bilbies for both release into the wild and for building up numbers of breeding bilbies in zoos and wildlife parks throughout Australia.”

With an estimated wild population between 600 and 700 animals, the bilbies are hard to fi nd in their native habitat south of Mount Isa and scatt ered over 100,000 square kilometres to the west of Boulia.

Paul Taylor, Glencore Copper Refi nery Manager had the honour of offi cially opening the new att raction in time for the September school holidays. The fun and educational exhibit is aimed at all age levels and provides an opportunity to see an animal few people would get the chance to see in the wild.

The habitat is also home to other desert species including green budgerigars, an inland taipan, shingleback lizard, centralian carpet python and emus. 

COMMUNITY

Glenda and Avril raising awareness for threatened native species

Avril Plath, Community Relations Offi cer, Glencore’s Townsville operations with Avril the Bilby and Brad Cooper, Billabong Sanctuary’s Curator

Avril the bilby sett les into her new home at the Billabong Sanctuary in Townsville

26 MINE TO MARKET

SAFETY

A contractor using a new electronic tablet to complete his training assessment

Trainees use the new electronic tablets to complete their assessments

Tablets revolutionise training delivery at Skills Centre

The Mount Isa Mines Skills Centre has made use of modern technology by replacing paper-

based assessment questionnaires with electronic tablets.

The tablets enhance the training experience by making the assessment results and data entry processes more effi cient, with trainees now able to see their assessment results immediately rather than waiting for Training Advisors to manually mark the assessment.

The electronic process for assessments has delivered effi ciency benefi ts with an estimated saving of at least 10 hours per week that Training Advisors previously spent manually marking assessments and completing associated data entry and administrative duties.

Additionally, environmental and cost savings improvements have been realised with a decrease in the amount of paper used and reduced monthly printing costs.

Feedback from trainees on the use of the tablets has been extremely positive with a noticeable improvement over the paper-based system.

Vicki Anderson, Senior Skills Centre Advisor says she is pleased to see the successful implementation of the tablets and to realise the benefi ts of using the new process.

“Training Advisors can now focus on developing new training materials and packages and review existing training processes to continue improving our service delivery to the business,” Vicki says.

The tablets have initially been used for the Introduction to Surface and Underground training courses with plans to expand their use to other training courses delivered at the Skills Centre. 

27MINE TO MARKET

Two of our long-term partnerships under the Glencore Community Program North Queensland

(GCPNQ) have delivered their programs to benefi t youth in Mount Isa, Cloncurry and Townsville.

The Stride Sport for Life school holiday program returned to Mount Isa and Cloncurry in September to deliver health education and life skills workshops, to give young people the best chance to develop their potential through positive role modelling, mentoring and employment, and the opportunity to build positive and meaningful lives.

Meantime, the Books in Homes program has delivered Term 4 books to school students from local schools in Mount Isa, Cloncurry, Camooweal and Townsville for children to take home to improve their literacy skills and develop and maintain a love for reading.

Our north Queensland operations fi rst partnered with Books in Homes in 2006 through the GCPNQ and our support has continued to grow.

Many local groups have benefi ted throughout 2016 under the GCPNQ program by receiving funding to deliver sustainable services, projects, and community initiatives to address the areas of most need in our communities.

These programs refl ect our belief that the communities in which we operate should benefi t from our operations, both in the short and long-term, and help us to build diversity, liveability and vibrancy of our communities. 

COMMUNITY Mount Isa children celebrate successfully completing the Stride workshop

Andrew Ireland, Technical Services Superintendent reading to students at St Joseph’s Primary School, Cloncurry

Children from north Queensland reap the rewards from Glencore funding

Michael Sprenkeler, Electrical Superintendent shares his favourite book with students at Cloncurry State School

28 MINE TO MARKET

Our Glencore Port Operations in Townsville is an export gateway for our north west

Queensland mineral resources, handling Glencore and third party products to export markets including Europe, Asia and North America.

Our Port Operations manages and operates the Berth 8 shiploader in conjunction with storage and logistics facilities and primarily exports zinc concentrate and fertiliser.

Glencore takes safety at sea for the vessel and its crew very seriously. When a vessel is nominated to Berth 8 or engaged to carry our cargo, our Port Operations team vets that vessel using a website, RightShip, which provides a full report to ensure the vessel is approved for chartering.

Ship vett ing involves sourcing data on ships and evaluating the potential risks such as the ship’s structural integrity, competence of owners, managers and crew and past casualties and incidents.

RightShip helps its customers manage marine risk by identifying and eliminating substandard ships from their supply chain and is focussed on helping industry avoid preventable incidents.

John Cordingley, Port Operations Superintendent says there are many risks associated with using substandard ships.

“To operate effi ciently and minimise liability, charterers and all industry players are required to take all reasonable steps to ensure ships are being properly operated and are in a suitable condition to complete a voyage safely,” John says.

“RightShip’s vett ing platform is one of the tools we use when engaging a vessel to carry our cargo to ensure it reaches its destination safely every time.” 

Online tool helps keep precious cargo safe at sea

SAFETY

29MINE TO MARKET

Cloncurry Hospital celebrates new vital health equipment

Staff and aged care patients at Cloncurry Multi-Purpose Health Service marked the arrival of fi ve new pieces of health equipment funded under the Glencore Community Program North Queensland

(GCPNQ) with a special morning tea on 26 October.

Ernest Henry Mining (EHM) provided nearly $30,000 under the program to support the purchase

of a paediatric monitor, for new-born babies and children admitt ed to the ward; a breast pump to be loaned out to new mothers for a short period of time; a bladder scanner, which will help avoid catheterisations and prevent infections among aged care patients in particular; a handheld vein illumination handpiece to assist nursing staff with assessing diffi cult veins in paediatric and emergency patients, and a second Nikki syringe driver, which will benefi t terminally ill patients.

Lisa Davies Jones, North West Hospital and Health Service’s Chief Executive says the partnership is a perfect example of EHM and the Health Service working together for the good of the community.

“These pieces of equipment will benefi t approximately 715 patients a year and will make a huge diff erence for our patients and staff at Cloncurry Multi-Purpose Health Service,” Lisa says.

“We are very grateful to EHM for this generous contribution, and for past kindnesses as well.”

Lesley Laff ey, Director of Nursing at the hospital demonstrated some of the equipment at the morning tea and noted

the breast pump was already out on loan, proving its worth within the local area.

Todd Brown, Chief Financial Offi cer for Glencore’s Copper Assets North Queensland complimented Lesley and her team on the great work they do.

“We’re pleased to be able to support the hospital through the provision of technology and equipment such as this,” Todd said.

“Our partnership will assist Cloncurry Multi-Purpose Health Service to enhance the health services already provided and we look forward to the benefi ts this will bring to the Cloncurry community.” 

COMMUNITY

Nursing staff at Cloncurry Multi-Purpose Health Service show the new equipment to Vicki Wilson, EHM’s Senior Community Relations Advisor (left)

30 MINE TO MARKET

“ These pieces of equipment will benefi t approximately 715 patients a year and will make a huge diff erence for our patients and staff at Cloncurry Multi-Purpose Health Service.”

– Lisa Davies Jones

Cloncurry Multi-Purpose Health Service staff , Susan Hansen, Registered Nurse (left) and Debbie Smith, Administration Offi cer demonstrate the vein fi nder purchased with funds from the GCPNQ

From left: Dr Chris Appleby, North West Hospital and Health Service board member, Lesley Laff ey, Director of Nursing at Cloncurry Multi-Purpose Health Service, Todd Brown, Chief Financial Offi cer for Glencore’s Copper Assets North Queensland and Julia Mansfi eld, EHM’s Health Coordinator with some of the equipment purchased under the GCPNQ

31MINE TO MARKET

Keen, young participants of Mount Isa’s Project Booyah program, funded under the

Glencore Community Program North Queensland (GCPNQ), tested their hospitality skills at the 2016 Casa Grande Ball and made their mark at the premier event.

On track to complete their Certifi cate I in Hospitality in December, six of the participants had the opportunity during October to assist Terrace Gardens Function Centre with the hospitality and catering for the 2016 Casa Grande Ball.

The Project Booyah initiative was funded by GCPNQ in 2016 and provides a 20-week youth support and vocational training program for at-risk teenagers to infl uence their behaviour and att itude, reduce their involvement in the criminal justice system and engage them in further education and employment.

Bianca Carloss, Project Booyah Coordinator says the young ladies could not wipe the smiles off their faces after participating at this premier event.

“To say that they enjoyed the experience would be an understatement, this opportunity to work with chefs and caterers in a live work environment is a memory that they will be able to refl ect on for the rest of their lives,” Constable Carloss says.

“The young ladies assisted the wait staff with hors d’oeuvres and entrée service, not only did this allow them to hone the skills they’re currently learning through their TAFE studies but it also highlighted an extremely important component of Project Booyah – that they can succeed if they have the right att itude.”

Mike Westerman, Chief Operating Offi cer Copper Assets Australia says he is pleased the participants could get involved with the Casa Grande Ball and enhance their restaurant service skills in an authentic situation.

“It was lovely to meet the girls and hear their excitement for their work and the Project Booyah initiative,” Mike says.

“We’re passionate about supporting projects like Booyah that can make a real diff erence in people’s lives.

“Our GCPNQ funding is directed towards projects and initiatives that support the priorities and needs of our communities, with an emphasis on capacity building and sustainable outcomes.”

Sonja Wessels from Terrace Gardens says the program was very relevant, with its training and real prospects of a job, while building self-esteem, confi dence and a sense of hope.

“It’s a brilliant project and I’m enjoying watching the young participants blossom,” Sonja says.

The Project Booyah participants will graduate from their TAFE course in November and will celebrate their achievements with a three day camp. 

COMMUNITY

Project Booyah participants continue to impress

The Project Booyah participants who assisted with the hospitality and catering for the 2016 Casa Grande Ball

From left: Walter Box and Sonja Wessels from Terrace Gardens with the Project Booyah participants and Catherine Hopgood from TAFE, Serena Daniels, Police Liaison Offi cer and Allison Wolfe, Spinifex Senior Teacher

32 MINE TO MARKET

Glencore lends a hand for the Great Northern Clean UpIn October Mount Isa locals demonstrated community pride, embracing the Great Northern Clean Up and Pioneer Family Fun Day.

Kate Masters, Environmental Stewardship Superintendent explains that the Great Northern Clean Up is an alternative to Clean Up

Australia Day, giving communities north of the Tropic of Capricorn the opportunity to beat the heat and remove rubbish prior to the wet and cyclone season.

“At our local event, Mount Isa Mines held a stall handing out essential sun smart merchandise, including water bott les, bucket hats and sunscreen to ensure volunteers were hydrated and protected from the sun while they completed the clean up,” Kate says.

Family entertainment, including market stalls, an upcycling workshop, jumping castle and games, a free sausage sizzle and live music, were added incentives for locals to volunteer their time. 

M A K ING A H UGE DIFFERENCE TO T HE EN V IRONMEN T AND CI T Y AEST HET ICS, TOGET HER T HE MOUN T ISA COMMUNI T Y COLLEC T ED:

• Nine kilograms of aluminium cans donated to the Leukaemia Foundation

• 1.2 tonnes of litt er

• 2 tonnes of tyres; and

• 24 tonnes of illegally dumped waste from satellite tips, generously removed by Remploy.

ENVIRONMENT

Sargent Gina Scott , Branch Manager Mount Isa PCYC and Ange Jaylali, Indigenous Support Offi cer PCYC with Tiff any, Kashmira and Benji King

Mount Isa Mines volunteers Gina Walker and Mitch Green check out the company stall before starting their clean up

33MINE TO MARKET

Employees grow their support for men’s healthDuring November, like thousands of others

around the world, Glencore men proudly sprouted mo’s of all shapes and sizes in support

of Movember, the hairiest month of the year.

Razors were cast aside as men grew their best moustaches for 30 days to raise awareness and funds for some of the biggest health issues faced by men; prostate cancer, testicular cancer and poor mental health. Movember aims to change the face of men’s health by putt ing a fun twist on these serious issues.

Using the moustache as a catalyst, Movember gives men the opportunity and confi dence to talk about their health more openly. Growing a mo or sponsoring men who do starts the conversation.

Congratulations to everyone from our north Queensland operations who supported this very worthy cause while tackling some of men’s biggest health issues face-fi rst. Check out some of the stylish mo’s, and even a few mullets, grown by employees across our north Queensland operations. 

HEALTH

Mo Bros from Mount Isa Copper Operation’s B Crew (Development North and Production)

Michael Pritchard and Mitchell Willcox, Mount Isa Copper Mine Surveyors opted to adorn Mullets for Men’s Health while raising funds for Movember

HSEC and Lab Lads from Mount Isa Mines have joined together to pool their fundraising eff ort

34 MINE TO MARKET

The Mount Isa Copper Operation’s B Crew (Production, Maintenance and Mining) got into the spirit of Movember

GFM Mo Bros: Adam Ferris, Superintendent Engineering and Asset Strategy, James Flynn, Senior Engineer – Services, Winston Elliott , Senior Mine Surveyor and David Pethybridge, Operations Engineer

Nouri Groom, Management Accountant Mount Isa Mines opted to grow ‘The Trucker’ style Mo

Graham Murphy, Training and Systems Advisor opted for a traditional Mo to raise awareness at the Copper Refi nery in Townsville

35MINE TO MARKET

Be drug and alcohol aware this

festive seasonChristmas and New Year are the festive times of the

year when we celebrate and enjoy the company of friends and family or enjoy a well-deserved break. It is important to be aware of the eff ects of drugs and alcohol so you can

safely celebrate the festive season.

Without realising it, drugs can become central to a person’s life and can aff ect their personal relationships, ability to study and work, mental health and quality of life. There are three main

types of drugs – depressants, stimulants and hallucinogens. They all cause your mind and body to react in diff erent ways by changing the balance of chemicals that help your brain to think, feel, create and make decisions.

Alcohol – Alcohol is a depressant drug, which means it slows down the messages travelling between the brain and the body.

Ice – Crystal methamphetamine (‘ice’) is a stimulant drug, which means it speeds up the messages travelling between the brain and the body. It’s stronger, more addictive and therefore has more harmful side eff ects than the powder form of methamphetamine known as speed.

Ecstasy – Ecstasy is a stimulant drug, which means it speeds up the messages travelling between the brain and body. Ecstasy contains the drug MDMA. However, many pills sold as ecstasy only have a small amount of MDMA or none at all. Other drugs and ‘fi llers’ like household cleaning products are often used instead. This makes it hard to know what reactions to expect after taking ecstasy or how bad the side eff ects will be.

LSD (Acid) – LSD (Lysergic acid diethylamide) is a synthetic chemical, made from a substance found in ergot, which is a fungus that infects rye (grain). When small doses are taken, it can produce mild changes in perception, mood and thought. When larger doses are taken, it may produce visual hallucinations and distortions of space and time.

Cannabis – Cannabis is a depressant drug, which means it slows down messages travelling between your brain and body. When large doses of cannabis are taken, it may also produce hallucinogenic eff ects. The main active chemical in cannabis is THC (delta-9 tetrahydrocannabinol).

Changing drug and alcohol habits can take time but with support and perseverance you will notice positive changes in your mental and physical wellbeing. If you need help talk to your GP or contact Alcohol and Drug

Information Service on 1800 177 833.

Be drug and alcohol aware this

festive seasonChristmas and New Year are the festive times of the

year when we celebrate and enjoy the company of friends and family or enjoy a well-deserved break. It is important to be aware of the eff ects of drugs and alcohol so you can

safely celebrate the festive season.

Without realising it, drugs can become central to a person’s life and can aff ect their personal relationships, ability to study and work, mental health and quality of life. There are three main

types of drugs – depressants, stimulants and hallucinogens. They all cause your mind and body to react in diff erent ways by changing the balance of chemicals that help your brain to think, feel, create and make decisions.

Alcohol – Alcohol is a depressant drug, which means it slows down the messages travelling between the brain and the body.

Ice – Crystal methamphetamine (‘ice’) is a stimulant drug, which means it speeds up the messages travelling between the brain and the body. It’s stronger, more addictive and therefore has more harmful side eff ects than the powder form of methamphetamine known as speed.

Ecstasy – Ecstasy is a stimulant drug, which means it speeds up the messages travelling between the brain and body. Ecstasy contains the drug MDMA. However, many pills sold as ecstasy only have a small amount of MDMA or none at all. Other drugs and ‘fi llers’ like household cleaning products are often used instead. This makes it hard to know what reactions to expect after taking ecstasy or how bad the side eff ects will be.

LSD (Acid) – LSD (Lysergic acid diethylamide) is a synthetic chemical, made from a substance found in ergot, which is a fungus that infects rye (grain). When small doses are taken, it can produce mild changes in perception, mood and thought. When larger doses are taken, it may produce visual hallucinations and distortions of space and time.

Cannabis – Cannabis is a depressant drug, which means it slows down messages travelling between your brain and body. When large doses of cannabis are taken, it may also produce hallucinogenic eff ects. The main active chemical in cannabis is THC (delta-9 tetrahydrocannabinol).

Changing drug and alcohol habits can take time but with support and perseverance you will notice positive changes in your mental and physical wellbeing. If you need help talk to your GP or contact Alcohol and Drug

Information Service on 1800 177 833.

Be drug and alcohol aware this

festive seasonChristmas and New Year are the festive times of the

year when we celebrate and enjoy the company of friends and family or enjoy a well-deserved break. It is important to be aware of the eff ects of drugs and alcohol so you can

safely celebrate the festive season.

Without realising it, drugs can become central to a person’s life and can aff ect their personal relationships, ability to study and work, mental health and quality of life. There are three main

types of drugs – depressants, stimulants and hallucinogens. They all cause your mind and body to react in diff erent ways by changing the balance of chemicals that help your brain to think, feel, create and make decisions.

Alcohol – Alcohol is a depressant drug, which means it slows down the messages travelling between the brain and the body.

Ice – Crystal methamphetamine (‘ice’) is a stimulant drug, which means it speeds up the messages travelling between the brain and the body. It’s stronger, more addictive and therefore has more harmful side eff ects than the powder form of methamphetamine known as speed.

Ecstasy – Ecstasy is a stimulant drug, which means it speeds up the messages travelling between the brain and body. Ecstasy contains the drug MDMA. However, many pills sold as ecstasy only have a small amount of MDMA or none at all. Other drugs and ‘fi llers’ like household cleaning products are often used instead. This makes it hard to know what reactions to expect after taking ecstasy or how bad the side eff ects will be.

LSD (Acid) – LSD (Lysergic acid diethylamide) is a synthetic chemical, made from a substance found in ergot, which is a fungus that infects rye (grain). When small doses are taken, it can produce mild changes in perception, mood and thought. When larger doses are taken, it may produce visual hallucinations and distortions of space and time.

Cannabis – Cannabis is a depressant drug, which means it slows down messages travelling between your brain and body. When large doses of cannabis are taken, it may also produce hallucinogenic eff ects. The main active chemical in cannabis is THC (delta-9 tetrahydrocannabinol).

Changing drug and alcohol habits can take time but with support and perseverance you will notice positive changes in your mental and physical wellbeing. If you need help talk to your GP or contact Alcohol and Drug

Information Service on 1800 177 833.

36 MINE TO MARKET

Environmental credentialsMine to Market is printed on Impact paper stock.Impact is made with a carbon neutral manufacturing process* It is well priced, FSC COC certifi ed and consists of 100% post consumer waste recycled fi bre.* Mill use 86% renewable energy, meaning emissions generated by producing Impact are incredibly low. The remaining unavoidable CO2 emissions are compensated

for by promoting controlled emission reduction projects, audited and certifi ed by Climate Partner. The life cycle analysis tracks Impact from raw materials through to K.W. Doggett Fine Paper Warehouses nationally.

AnnouncementsCongratulations to Michael Van Wyk, Senior Resource Geologist, George Fisher Mine and his partner Machtild on the birth of their daughter, Lana on 16 September 2016.

Congratulations to Nick Diamond, Electrician, Mount Isa Copper Operations and his partner Danielle on the birth of their daughter, Madison Violet o n 22 September 2016.

Congratulations to Cameron Moore, Mine Services Superintendent, Mount Isa Copper Operations and his wife Fran on the birth of their daughter, Florence Joan on 4 October 2016.

Congratulations to Stephen Bingham, Supervisor Bulk Product Logistics, Central Engineering and his wife Narumon on the birth of their son, Tyler Ernest on 8 October 2016.

Congratulations to Rachel Walsh, Human Resources Business Partner Talent, Zinc Operations and Daniel Healy, Senior Project Engineer, George Fisher Mine on the birth of their daughter, Áine Ellen on 11 October 2016.

Congratulations to Karli Wagner, Administration Assistant, Mount Isa Copper Operations and Scott Geary, Motor Mechanic, Mount Isa Copper Operations on their marriage in Toowoomba on 29 October 2016.

Congratulations to Lucy Barry, Administration Assistant, George Fisher Mine and Corey Barry, Driller Assistant, Mount Isa Copper Operations on the birth of their son, Jaxon Cameron on 15 November 2016.

Congratulations to Graham Houldsworth, Principal Safety and Training Advisor, North Queensland Copper Operations and his wife Leigh on the birth of their son, Marlowe on 15 November 2016.

Congratulations to Jessica Wall, Training Facilitator, Mount Isa Copper Operations and her partner Elliott Parker on their engagement.

Congratulations to Sarah Brisbane, Safety Advisor, Mount Isa Copper Operations and her partner Jarred Morgan on their engagement.

For Sale2008 XVS 1300A Yamaha Cruiser, very low kilometres, in as new condition, $9,000 ONO. Contact Frank: 0409 768 633 or franko1676@gmail.com

Calendar of EventsJAN UA RY

1 New Year’s Day 2017 Da Vinci Machines exhibition, Pinnacles Gallery, Riverway Arts Centre, Townsville (running until 12 February 2017)23 School Term 1 Commences (Queensland)26 Australia Day

FEBRUA RY

11 Ronald McDonald Charity Ball, Mount Isa Civic Centre14 Valentine’s Day

37MINE TO MARKET

*Based on results from the 2016 Member Satisfaction Survey. Overall 66% were very satisfied and 31% were somewhat satisfied with their health fund membership. Of those who claimed, 84% were very satisfied and 15% were somewhat satisfied with the speed of the payment.Queensland Country Health Fund Ltd ABN 18 085 048 237

97% overall Member satisfaction*

National coverage

99% satisfaction with the speed of claims paid*

1800 813 415 qldcountryhealth.com.au 70 Camooweal St, Mount Isa

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