2011-2012

ANNUAL REPORT

2011-2012 BOARD OF DIRECTORS

Senior Accountant, St. Joseph's Regional Medical Center

Financial Representative, Northwestern Mutual Financial Network

Owner, Troy Insurance Agency, Inc.

Director of Facilities Management, St. Joseph's Regional Medical Center

Co-Owner, Peak Performance

Senior Accountant, University of Idaho

Business Owner

Retired, Regional Business Manager, Avista

Community Volunteer

Escrow Officer, Alliance Title & Escrow Company

Retired Psychiatrist, St. Joseph Regional Medical Center

Sergeant, Nez Perce County Sheriff’s Department

Sales Operations, Regence BlueShield of Idaho

Physician, Valley Medical Center

DEANNE SCHMITT, CHAIR

SAM CANNER, VICE-CHAIR

DAVID TROY, TREASURER

CURT HIBBARD, PAST CHAIR

DAVE BIERY

JOHN KEATTS

BETSY BOLLAND

MIKE THOMASON

DONNA SAFLEY

BRANDY CHARLO

ARNIE KADRMAS

JOHN HILDERBRAND

CHARLENE THOMASON

MELISSA STEPHENS

HONORARY MEMBER: GOVERNOR BUTCH OTTER

“OUR MISSION AND VALUES

LIVE IN WHAT

EXECUTIVE DIRECTOR

WE DO EVERYDAY”

ROD WILSON

The mission and values of Northwest Children’s

Home are not just something we say. They are

something we do every day.

Our programs, services and efforts by all of our

employees is aimed at helping abused, neglected

and abandoned boys and girls become productive

and caring citizens. When our children succeed, our

communities are stronger and more successful. Our

children receive the caring and support that enables

them to overcome the hurt and sorrow that offered

them little hope of a happy childhood and a

successful future. While getting individualized care at

Northwest Children’s Home, our kids learn what it’s

like to feel good, healthy and safe. Our boys and

girls learn tomorrow brings new opportunities and the

future is not filled with darkness and despair.

To provide specialized care and education for up to

92 teenagers and adolescents requires a steadfast

commitment. Thanks to our staff, volunteer Board of

Directors and our many generous supporters who

share our mission and values, Northwest Children’s

Home…and the children we serve, have bright

futures ahead.

Actual Budget Variance % Variance

OPERATING REVENUES

Total Operating Revenues 6,422,045 6,454,518 (32,473) -0.50%

EXPENSES

Total Expenses 6,725,630 6,645,547 (80,083) -1.21%

OPERATING MARGIN ($303,585) (191,029) (112,556) -58.92%

Total Contributions and Fund Raising 265,938 271,457 (5,519) -2.03%

Interest and Dividends 76,242 62,016 14,226 22.94%

NET MARGIN 38,595 142,444 (103,849) -72.91%

total gains (losses) (75,659) 0 (75,659) **

CHANGE IN NET ASSETS ($37,064) $142,444 ($179,508) -126.02%

Residential Days 24,892.00 26,155.90 (1,263.90) -4.83%

Average Daily Residential Census 68.01 71.66 (3.65) -5.09%

DAYS====> 366 365

STATEMENT OF ACTIVITIES

MONTH ENDED JUNE 30, 2012

CLETE RYAN

CONTROLLER

Over the past year, the Education

Center faced significant challenges.

Foremost among them, the Idaho

State Department of Education mandated that we meet

all of the requirements of No Child Left Behind (NCLB),

including those we were formerly exempted from as a private school,

namely Adequate Yearly Progress (AYP) and Highly Qualified

Teachers (HQT). The transitory nature of our students, coupled with

the severity of their conduct, emotional and mental health issues,

render these measuring techniques both unfair and unrealistic.

Outcomes tied to NCLB will have a direct impact on the funding of

students. Therefore, our administrators have met numerous times,

and will continue to meet with the Lewiston School District, Idaho

State Department of Education, the Department of Health and

Welfare, Juvenile Corrections, and our legislators to solve this

dilemma. In addition to this difficult problem, we lost approximately

$70,000 in educational funding for Washington residential students

due to an unexplained change in law or rules. This necessitated a

reduction in force of one classroom staff team and increased the

number of students per teacher in other rooms.

Despite the challenges we face, we have become increasingly

effective in assessment, instruction, and acquisition and

implementation of curriculum. The improvements we have

made – including increasing student readiness for the Idaho

Standards Achievement Tests (ISATs), providing updated curricula,

and incorporating Quantum Learning into our classrooms – are the

result not of increased spending, but of staff creativity and working

smarter. One example is that we have purchased evidence-based

(i.e. state-approved) curricula on the internet. Even though these

books are slightly used, they help upgrade our inventory for pennies

on the dollar. We truly have a wonderful staff; they show up every day

with a great attitude and a genuine desire to help the kids succeed.

We are very excited about the upcoming school year. Some of the

things we will be focused on are: making the transition from state

standards to Common Core Standards; improving our Careers and

Independent Living Skills programs, including creating more

opportunities for job shadowing and employment within the

community; and increasing the quality of instruction and assessment

relative to students’ individualized education plans. The Education

Center has a long-standing open door policy. Please contact us if you

would like to visit or get additional information about our program.

DIRECTOR OF EDUCATION

BRUCE GRIMOLDBY

“MAINTAINING KNOWLEDGEABLE

EMPLOYEES OVER TIME IS

PARAMOUNT TO ESTABLISHING

AND MAINTAINING A THERAPEUTIC ENVIRONMENT

WHERE CHILDREN FLOURISH”

HEATHER WEEKS DIRECTOR OF HUMAN RESOURCES

One of the recent bright spots in Human Resources is the increase in starting wage for Northwest Children’s Home employees to $9.05/hour, effective 7/1/12. Compensation constitutes the largest part of the employee retention process (http://retention.naukrihub.com/compensation.html). Maintaining knowledgeable employees over time is paramount to establishing and maintaining a therapeutic environment where children flourish, which is why retention remains on the forefront of my goals for Northwest Children’s Home.

Northwest Children’s Home would like to thank the following employees who celebrated milestones during the 2011-2012 fiscal-year:

3 years Bob Cannon, Abbi Watson, Tom Jordan,

Will Leaton, Ryan Allen, Nicole Moss, Alex Wilson

5 years Mary Crawford, Valerie Allen, George Wilcoxin, Joe Powell, Tessa Garzzona, Amy Sayler, 10 years

Jerri Wolke, Matt Swenson, Jeanne Wood, Tania Han-chett, Micah Vincent 15 years Chris Espinosa, Clete Ryan 25 years Cindy Smith 30 years Robin Hechtner

In August 2011, NCH celebrated its 1st

Annual Employee Appreciation Week by hosting events all week long to express our appreciation to our dedicated employees for all the work that is done in providing quality residential services for youth in our care. Employees enjoyed a “Soup and Salad with Administration Team”, “Pizza at the Park” and family friendly event, “Ice Cream Sundaes by the Pool”, among other events. The events were well attended overall and employees expressed their gratitude for the implementation of Employee Appreciation Week.

In an effort to reduce our budget in a way that does not cause adverse impact on the children, the Food Services Department reduced their full-time employees by one due to attrition. This saves Northwest Children’s Home over $20,000 annually and also allows for children to have “family-style” dining within the programs. In addition to the staffing change, Food Services Manager, Barb Becker, has worked tirelessly making changes to our 6 week cycle menu due to changes with the National School Lunch Program, which is a federally assisted meal program that provides nutritionally balanced, free or low-cost lunches to children each school day.

Staff Training Coordinator, Al Halsey, a 23 year NCH veteran, works hard every year to ensure that all staff maintains proper training for their positions. All employees who work directly with children have approximately 20-25 hours of training each year. One of the most important trainings is “The Mandt System”, a training which focuses on supporting people from the philosophical underpinnings of intervention, including verbal de-escalation and safe physical intervention if necessary, and every step in between. Other trainings include “Question, Persuade, Refer” a suicide prevention training, medication dispensation and infection control training, and CPR/FA training, among others.

Another goal during the 2011-2012 fiscal-year for Human Resources was to promote and provide opportunity to appreciate employees all year long. This was achieved by selecting 6-8 employees every quarter to receive an Appreciation Award and lunch out with a couple administrators.

The 2011-2012 recipients were:

Amy Sayler, Sabrina Martinez, Isaac Simmons, Josh Love,

Matt Russell, Tom Jordan, Jenny Skeels, Crystal Ren, Tania Hanchett, Jessica West, Cindy Smith, Cyndy Simpson, Christy Lunceford, Randy Montambo, Jake Weaver, Jill Copeland, Will Butler, Suan Reed, Dave Wetzstein, Shirley Boyer, Linda Lucas, Jake Murphy, Alex Wilson, Brooke Vivian, Chris Brando-Subis, Nick Albrecht, Sarah Statler, Kim VanAusdle, Andy Smith, Amy Woodland, Sandy Parker, Ronda Granlund, Fred Fowler, Bob Cannon, Lisa Davis, Martin Brothers, Ryan Allen, John Jones, Abbi Watson, Beverly Daniels, and Julia Mangum.

FOOD SERVICES

TRAINING

“THE SUCCESS OF OUR KIDS

IS A DIRECT REFLECTION OF OUR DEDICATED AND CARING STAFF”

RODNEY KANIKKEBERG DIRECTOR OF ADMISSIONS & RESIDENTIAL SERVICES

This encompasses all five of our residential programs.

From July 1, 2011 – June 30, 2012

NCH had 83 admissions

Quest Program – 15

Vision Program – 15

Hopper Program – 8

Jewett Program – 18

Syringa Program – 27

Knowing that not all of the kids that we serve will be able to

go home following their treatment, however one of our

primary goals here at Northwest Children’s Home is to help

our youth discharge or transition to a lesser restrictive

setting. The success of our kids is a direct reflection of our

dedicated and caring staff who works diligently to provide a

safe and learning environment. It is a privilege to work with

such individuals and I look forward to the future and what

more we can accomplish.

During the same time period NCH had 91 discharges

28 returned home

20 went to a more restrictive environment

23 went to a foster home

5 went to a lesser restrictive environment

13 went to relative home

2 went into an adoptive home

SCOTT MOSHER DIRECTOR OF CLINICAL SERVICES

The Mission of the Northwest Children’s Home is to provide quality rehabilitative therapeutic and educational services for children and families. The Board, Administration and Staff are committed to this mission and work hard every day to enhance our service delivery system to the benefit of our clients. Internally, our services are evaluated through the work of our Continuous Quality Improvement Committee. We meet monthly to review incidents and develop corrective action around issues that may impact quality. The quality of our services is also evaluated by external consumers of service. The Idaho Department of Health and Welfare conducts both a licensing review and a semi-annual contract review. The Department of Social and Health Services in Washington conducts an annual contract review. Also, the Idaho Department of Juvenile Corrections evaluates our agency and programs annually for adherence to their administrative rules. Most recently, the Idaho Department of Health and Welfare completed their Contract Monitoring Report and provided us a copy of their findings.

Established in 1908, Northwest Children’s Home prides itself on being the longest running residential care facility in Idaho. Serving up to 120 abused, neglected and abandoned children ages 6-17, programs are made possible through strong community partnerships with individuals, foundations, and spirited volunteer groups.

This fiscal year marked the second year of our Community Partnership with Regence; providing funding for the expansion and renovation of residential and classroom space on our Lewiston campus. Regence also provided volunteer support during fundraising events, encouraged employee giving, and organized employee donation drives during our Red Appeals.

Banner Bank sponsored our 27th Annual Golf Tournament at Quail Ridge Golf Course, generating $15,514 for our kids. The Christmas Coffee with the Girls providing a fun opportunity for the Jewett Girls and women in the LC Valley to discuss women’s issues while raising funds for the program. During the 2010 Red Stocking Campaign Joe Hall Ford donated a percentage of car sales to our kids. While Happy Day Corporation organized a donate a dollar campaign at their Taco Time & A&W locations. Red Stocking donations amounted to $ 69,324. $32,514 in general donations were received during the fiscal year.

We received generous grant support from:

Clearwater Paper, US Bancorp, The Idaho Community Foundation, Tri-State Distributors, Wal-Mart Foundation, Zions Management Services Company, Macy’s Foundation, We value the in-kind donations and services we received from: Payless Shoes, Headmasters School of Hair Design, KRLC Quilters, Schweitzer Engineering, Public Consulting Group, Idaho Department of Corrections, Toys for Tots, Best Buy Flooring, Ida Vend Broadcasting, Pacific Empire Radio, Big Country Radio, Snake River Adventures, and Black Sheep Sporting Goods.

ERIKA ALLEN

“IT’S OUR INNOVATIVE INTERVENTIONS

AND CUSTOMIZED APPROACH

THAT INSPIRED PHILANTHROPIC GIVING”

DIRECTOR OF DEVELOPMENT

FUNDRAISING EVENTS & RED APPEALS

FINANCIAL & IN-KIND SUPPORT

JULENE REED DIRECTOR OF DEVELOPMENT SYRINGA HOUSE

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Last year, your continued financial generosity of the Syringa House

program was a source of inspiration and hope for the people on our staff

who are dedicated to providing a pathway to happy and productive lives

for girls who have known mostly pain and abandonment.

Here at Syringa House, and at all other Northwest Children’s Home

facilities, staffers have an increased level of appreciation for your support

in these times of economic difficulty and uncertainty. Thank you for

giving to us in whatever way you could.

We want to express our immense gratitude to those businesses and

individuals who have worked tirelessly to continue the work of rising up

this next generation.

· Kirk & Rene Adams- for opening their home to host this year’s

Lawn Party.

· Jenna Gilberg – a 7 year old who sold 100 raffle tickets at our

Tennis Challenge in support of the Syringa House

program. Without her help, we would not have raised over $500

dollars.

· Cable One Advertising & Brian Royster – for their ongoing

support of TV commercial production, matching, and support of

all of our fundraising events.

· Journal Broadcast Group – for support of our Advisory Board –

Tanya White and now Lori Ehlert, and for all of the television

commercial match and for supporting our fundraising events.

· Payless Shoe Source – for their ongoing support of giving us gift

cards to purchase shoes for our kids every Holiday Season.

· Sorrento Lactalis – for being a corporate sponsor of all of our

2012 Events. We really appreciate them reaching out to support

all of our sponsorship events this year – Afternoon Tea, Tennis

Challenge, and Snow Ball.

· Union Pacific Foundation – for their continuous support of

Syringa House program needs from copier to general

operations. We appreciate their partnership each year.

· USTA Intermountain Idaho – for partnering with us this year to

teach the girls the game of tennis through a grant where the girls

received instructions and we received rackets, tennis balls &

hopper, instructional materials, and USTA membership.

Gaye Bennett, Anne Baxter, Betsy Bolland, Greg Braun, Lynne Caba,

Shelly Dunn (Chair for 2012), Lori Ehlert, Sherry George, Sara

Mccandlish, Curt McKenzie, Heidi Mikitish, Sandra Mitchell, Debi Pillow,

Matthew Salisbury, Pam White, and Geneva Wyett

LEWISTON NAMPA

P.O. BOX 1288

LEWISTON, ID

1723 S. HORTON

NAMPA, ID 83686

WWW.NORTHWESTCHILDRENSHOME.ORG