nihr payment guidance for patient & public involvement

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NIHR payment guidance for Patient & Public Involvement & Engagement A 2021 update 21 April 2021 Silvia Bortoli Senior Public Involvement Manager NIHR Centre for Engagement and Dissemination

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Page 1: NIHR payment guidance for Patient & Public Involvement

NIHR payment guidance for Patient & Public Involvement &

EngagementA 2021 update

21 April 2021

Silvia BortoliSenior Public Involvement Manager

NIHR Centre for Engagement and Dissemination

Page 2: NIHR payment guidance for Patient & Public Involvement

Aims of the presentation

• Explain process undertaken to update the NIHR payment guidance

• Highlight key points and take-home messages

• Start ongoing conversation and solicit feedback

Page 3: NIHR payment guidance for Patient & Public Involvement

With thanks to Judy Scott, independent consultant on welfare benefits and involvement

Page 4: NIHR payment guidance for Patient & Public Involvement

Three documents published 7 April 2021

1. Payment guidance for researchers and professionals

Includes section on reward and recognition for children and young people

2. Payment guidance for members of the public

3. Welfare benefits Jobcentre Letter

Page 5: NIHR payment guidance for Patient & Public Involvement

Payment guidance development process

Aim was to update guidance to ensure it is:

● Up to date, reflecting changes in sector● Useful ● Easy to use● Addresses challenges and barriers

Page 6: NIHR payment guidance for Patient & Public Involvement

Payment guidance development process

● Review INVOLVE payment guidance

● Consult with Judy Scott, welfare benefits expert

● Conversations with researchers, PPI professionals and public contributors to understand challenges and barriers

● Meeting with Department of Health and Social Care on tax

● Conversations with UK-wide funders and NHS

Page 7: NIHR payment guidance for Patient & Public Involvement

Role of NIHR payment guidance

● Provide guidance and advice to enable efficient and easy payment of public contributors

● Provide useful information for members of the public considering involvement in research

● Help navigate the system and make informed decisions

● Not prescriptive (eg. payment rates)

● NIHR is one of many funders and organisations providing payments guidance

Page 8: NIHR payment guidance for Patient & Public Involvement

Guidance content - what I will cover

• Budgeting for involvement

• Payment systems

• Tax and employment status

• Welfare benefits

Page 9: NIHR payment guidance for Patient & Public Involvement

Budgeting for involvement

What to budget for?

• Payments to individuals (for time, skills and expertise)

• Reimbursement of expenses

• Involvement activity

• Involvement staffing

• Other costs such as DBS checks or language translation

Page 10: NIHR payment guidance for Patient & Public Involvement

Budgeting for involvement

Payment rates (for time, skills and expertise)

• No nationally recommended rates of payment• Set payment rates considering:

• Type of involvement• Your budget and financial constraints• Organisation policies/ examples• NIHR payment rates as guide or benchmark

Page 11: NIHR payment guidance for Patient & Public Involvement

Budgeting for involvement

• Public contributors have the right to decline offer of payment, or request to be paid less

• Involvement is not participation

Page 12: NIHR payment guidance for Patient & Public Involvement

Payment systems

Challenges:• Variety of methods• Payments made through existing payment systems which are

inflexible and not fit-for-purpose• Payment systems and processes are sometimes set up for

professional, corporate suppliers rather than patients or members of the public

• Staff find ‘workaround’ solutions to pay public contributors, often taking on significant administrative burden, but struggle to implement long-term sustainable change

Page 13: NIHR payment guidance for Patient & Public Involvement

Payment systems

No standard one-size-fits all approach to involvement or payments

The way public contributors are paid will depend on • local organisational/ institutional circumstances• involvement activity• likely employment status

Example payment methods:• Bank transfer• Cash• Voucher• Payroll

Page 14: NIHR payment guidance for Patient & Public Involvement

Payment systems

Engage with finance and/or human resources as soon as possible to find out about the payment systems in place in your organisation.

Explain public involvement, typical public contributor roles and variety of activities.

Consult with members of the public about how they would like to receive payment or acknowledgement for their contributions.

Case studies and examples of good practice - coming soon.

Page 15: NIHR payment guidance for Patient & Public Involvement

Tax and employment status

“Is public involvement employment?”

Inconsistency in approaches to treatment of involvement payments and tax status

Organisation risk-aversion

Page 16: NIHR payment guidance for Patient & Public Involvement

Tax and employment status

Organisations have the responsibility to understand the tax rules and apply them to their own systems and processes.

Individuals are liable for tax and should take care to be involved in this process and seek independent advice where necessary.

Page 17: NIHR payment guidance for Patient & Public Involvement

Tax and employment status

To determine employment status:

Main source of guidance to make this determination is HMRC

1. Understand HMRC definitions for:a. Employeeb. Self-employedc. Worker (including casual worker)d. Volunteer

For example, HMRC website states that “An employee is someone who works under an employment contract” - you can rule out this scenario if public contributor doesn’t have a contracthttps://www.gov.uk/employment-status/employee

Page 18: NIHR payment guidance for Patient & Public Involvement

Tax and employment status

To determine employment status:

2. Use HMRC tool and guidance

HMRC ‘Check employment status for tax’ to check whether someone might be considered as employed or self-employed in law for tax purposes.

If neither employee or self-employed, review HMRC definitions of ‘worker’ and ‘volunteer’

Page 19: NIHR payment guidance for Patient & Public Involvement

Tax and employment status

To determine employment status:

3. Consider the ‘HMRC 2004 Employment Income Manual (EIM71105) on Research volunteers, lay participants and participants in clinical trials guidance’ This guidance states that attending meetings to inform the research process and direction “are unlikely to fall within the definition of “earnings” for PAYE or NI purposes. No employment relationship exists” and that as such “there will be no tax or NIC liability arising on the individual if the sums received do no more than reimburse the individual’s reasonable costs of participating in the trial or research”.

Page 20: NIHR payment guidance for Patient & Public Involvement

Tax and employment status

Findings from reviewing HMRC guidance should help determine employment status, and consequently the associated tax implications

Outcome might also influence payment method

Decisions should be discussed and agreed with finance and/or human resources, and public contributors

Page 21: NIHR payment guidance for Patient & Public Involvement

Welfare benefits

• Benefits can be affected if payment for involvement is made• There are strict limits on the amount of money that people receiving

welfare benefits can earn• Where people are receiving state benefits they are required to notify

Jobcentre Plus of any paid or voluntary activity; they may also need permission to undertake any paid activity

• Welfare benefits regulations can be complicated. In the NIHR guidance you can find detailed up-to-date information which reflects recent changes to the regulations

• Liaison with Jobcentre Plus: guidance for public involvement and example letter

• It is advisable in all cases for individuals to seek advice before starting involvement activities

Page 22: NIHR payment guidance for Patient & Public Involvement

Benefits Advice Service

This free, confidential and personalised service is coordinated by the Bedford Citizens Advice Bureau to support members of the public whose welfare benefits may be affected by payment for involvement.

It can be accessed by:• members of the public involved with NIHR organisations or NIHR

funded research projects• researchers and staff within NIHR organisations or NIHR funded

research projects who are supporting members of the public to get involved

Page 23: NIHR payment guidance for Patient & Public Involvement

Benefits Advice Service

Some other health and social care research organisations also subscribe to this service. Other partners who are also part of the service are:

• Health Research Authority• Social Care Institute for Excellence• NHS England• Health and Care Research Wales (was Involving People)

For more information on how to access this service, please contact the NIHR Centre for Engagement and Dissemination [email protected]

Page 25: NIHR payment guidance for Patient & Public Involvement

Thank you for listening

[email protected]

@BortoliS

@NIHRInvolvement

@NIHREvidence

Image credits: Flaticon