ANGELA JANE RILEYDeo Gratias, Neat Lane, Pilton, Somerset. BA4 4NU

Mobile: 079 478 20453rileyanji@yahoo.co.uk

PERSONAL PROFILE

A highly experienced administration `all rounder’ with excellent organizational and clerical skills. Experienced in Word, Excel and Outlook. Excellent customer service skills with an ability to converse with people at all levels. Experience of finance applications including credit control, purchase and sales ledger, VAT and PAYE. Able to oversee fellow members of staff and efficiently carry out instructions.

KEY SKILLS: - Accurate typist with attention to detailProficient user of Word, Excel, OutlookExcellent customer care and interpersonal skillsConfident with telephone, written and oral skillsAble to prioritise and manage own work-load and meet deadlinesPersonable character with positive outlook

WORK EXPERIENCE

April 2013 – present Somerset Partnership NHS Foundation Trust – Hub Administrator• Timely day to day administrative support for Community Nursing Teams• Dealing with all correspondence, diary management, accurate input and up keep of

data to RIO computer system• First point of contact for all telephone calls to the hub and dealing with enquiries from

GP’s health and social care professionals and the general public.• Photocopying, faxing, emails, producing reports and ordering of stationary and

nursing supplies.• Preparation of hub rota and liaising with team leaders and work colleages.

February 2013 – Apr 2013 Temporary Assignments

August 2012 – Feb 2013 Mendip District Council – temporary Corporate Support Officer• Providing comprehensive technical support for Corporate Support and Democratic

Services• Inputting of Legal Land Charges Searches using M3, GIS, Idox• Organising and servicing of internal & external meetings with officers and elected

members• Taking and publishing of public Committee meeting minutes• Administration of Freedom of Information and Data Protection requests• Use of internal computer system (SharePoint) and website editor• Administrator for Legal and Elections department• Supervisor for local PCC election duties

Nov 2011 - May 2012 Blindmans Brewery Ltd Sales Administrator • Telephoning existing customers for weekly orders• Cold calling public houses for possible new orders• Update of customer database• Produce invoices for beer deliveries• Organise delivery route for driver• Reconcile payments received and issue of statements• Weekly statistic reports of sales and income

June 2010- Nov2011 Walton Civil Engineering Ltd Health Safety & HR Administrator • Produce reports and statistics as required both internally and externally

• Taking of minutes for weekly meetings, typing up and distributing• Produce new employee files and maintain through regular audits• Update Health & Safety matrix ensuring accuracy• Assist in smooth running of new employee inductions• Dealing with recruitment agencies and job centers including sending and receiving

application forms• Produce correspondence relating to disciplinary issues• Issue of mobile phones, gate and key fobs, cameras and maintaining records• Renewal of SWQR, CSCS, CPCS and SHEA (gas) qualifications• Daily upkeep of employee attendance and sickness records, taking follow up action

as necessary• Issue and upkeep of Tool Box Talks in conjunction with H & S Manager• Recording and filing of Generic and Site Specific Risk Assessments

May 2009-Dec 2009 Temporary Assignments Assignments included work as a Medical Secretary at Yeovil District Hospital

April 2008 - March 2009 Countrywide Residential Lettings Lettings Negotiator • Visiting prospective landlords to gain new business for let properties. • Negotiating terms of business and discussing best ways to market property. • Arranging advertisements and phoning out to prospective tenants. • Arranging visits to properties with prospective tenants.• Completing credit reference checks. • Arranging tenancy agreements. • Organising maintenance and repairs

Oct 2004 -Feb 2008 Manor Farm Construction Ltd Office Manager and PA to MD• General office duties - filing, typing letters, sending e-mails, making appointments for

site visits, issuing invoices, typing quotations and chasing monies etc. • Payments to sub-contractors and suppliers using Sage Instant Accounts. • Dealing with Inland Revenue regarding VAT and PAYE.• Completing end of month/year returns, both manually and on-line.

Oct 1999 -Sept 2004 General & Commercial Insurance Manager • Arranging quotations for all types of insurance enquiries.• Front desk duties, dealing with public• Dealing with various insurance companies to negotiate terms.• Payment of accounts.• Dealing with money in and out of the Building Society and relevant agency

paperwork. • Organisation of part time secretary and one full time employee.

PREVIOUS EXPERIENCE

May 1999 - Oct 1999 Jani Jack, Addis Plastics Credit Controller July 1994 - May 1999 Yateman Associates PA to Managing Director/Financial AdvisorNov 1987 - June 1994 A & E Insurance Brokers Ltd PA to Managing DirectorJan 1987 -Nov 1987 Aldrich Chemical Company Credit Control ClerkJan 1984 - Jan 1987 Milk Marketing Board Transport Clerk

EDUCATION AND QUALIFICATIONS

Sept 1972 - June 1980 St Margarets Convent of Mercy

6 `O’ Levels

Sept 1981 - June 1983 Midhurst Grammer SchoolFrench `AO’ Level - 63%

Sept 1995 - June 1999 Yeovil CollegeAAT Course (Association of Accounting Technicians)Achieved NVQ2, NVQ3 & NVQ4

Oct 2003 CII exams (Chartered Insurance Institute) I, II, III

Dec 2012 Business and Administration Level 2

REFERENCES AVAILABLE UPON REQUEST