The US and Canadian economies are both showing signs of rebounding. More specifically for all of us, resi-dential and commercial real estate is trending up. Some of you are busier than you have ever been and your aver-age fees are climbing as well. Overall home prices are up slightly for the year, though here in the US prices are still down 31% on average from their high in 2006. The US home sales for June, July and August are up 21% over the same period last year. Some US markets have only a one month supply/inventory of houses. That’s great; however, that can lead to a temporary slowdown because there’s nothing to buy. The Canadian housing market did not have the huge fluctuations the US did and is still holding fairly strong. For now it’s still a Buyer’s Market, but that could change if sales outpace supply.

Consumer confidence is the biggest indicator of the economy to come. And it is down slightly. All the negative campaign ads are not helping. Less than 90 days to go. Thank goodness. Europe’s huge debt is also a factor. Greece as just one example, is negatively impacting all of us. For decades the Greek politicians worked to bankrupt the country, and now the people refuse to ac-cept austerity measures.

It looks like we have enough interest to hold another IR class during the An-nual Conference. We are looking forward to that. It’s our 25-Anniversary and we’re looking for the conference to be the most enjoyable ever and hope you are all there. I have received a lot of your ‘Interesting Inspection Stats/Stories’ back and thank you. I have some interesting things to share with everyone at the conference. If you haven’t sent yours back yet, please do so. Everyone has had funny or interesting things happen so please share.

Lastly, I am pleased to say we have signed Kenny Miller to perform at the Annual Conference. Kenny is a funny guy and has performed all across the country and has worked with everyone from Tim Allen to Drew Carey. I’m sure everyone will enjoy his show. Kenny will perform Saturday night, right after the awards banquet.

Please stay in touch. We love hearing from you.

1 ................ From the President

2 ................ Coach’s Corner

2 ................ Anniversaries

3 ................ Highlights

4 ................ Marketing

Roland BatesPresident

Annual Conference 2012

The 25th Anniversary NPI/GPI Annual Conference will be held November 2-3. The deadline for sign up is October 10th.

1. Emerson Air Comfort - 870 Emerson Cor-sair 2 blade ceiling fans are affect. The hanger bracket can spread apart due to heat from the motor and/or out-of-balance operation, caus-ing the fan to fall from the ceiling.

� Recall Hotline: (866) 994-8759

2. GE Dishwashers - About 1.3 million GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint® dishwashers may have electrical failure in the dishwasher’s heating element which can pose a fire hazard.

� Recall Hotline: (866) 918-8760

Get more details at www.cpsc.gov and follow recalls and other news at NPIHome.com

News and informat ion f rom the f ranchi s e f ront l ine s .

September / October 2012

From the PresidentInside the Insider

Notable Recalls

Kerry Lindgren Son, Father, Grandfather and friend to all, passed away in his home at 10 a.m. Friday, August 10, 2012. He was 63 years old. Kerry is survived by his wife Kathryn Larson Lindgren, daughter Krisha Froerer & husband Anthony Froerer, daughter Whitney Pantone and husband Jake Pantone and son Kavin Lindgren and wife Alex Lindgren. He was also the grand-father to Sage, Rossi, Larsen, Jacob Moses and Olive.

A man full of life at every turn, Kerry never let the burdens of the world break his spirit. He battled cancer and many other parodies toward the end of his life, yet he was always grateful for everyday he had. He was known for his over-the-top optimistic outlook on life. He saw everyday as a new opportunity to learn and serve others.

Kerry would spend much of his winters at Snowbasin. He’d take business phone calls on the chairlift and tell the caller he was in his office. Skiing powder runs would cause him to shout with excitement and those within a mile radius knew that it was Kerry. The outdoors was where he was in his element.

Kerry was an entrepreneur extraordinaire, an NPI Hall of Famer with a franchise in Utah for 17 years. Kerry hired his son-in-law Anthony Froerer in 2010, when his seri-ous illness had returned. Kerry taught Anthony the business so he could eventually take it over.

LinkedIn is a social media resource that focuses on letting you connect with other people in the business world. It is the largest business networking site in the world with over 160 million members and 2 million companies. It’s a digital resume and a whole lot more. LinkedIn is about cultivating business relationships and establishing your creden-tials for customers and referral resources.

Signing Up and Building Your Profile

Networking through LinkedIn is free of charge for a professional profile page. Just go to www.linkedin.com and follow the steps to complete your profile. Add as many details as possible, this is your online resume.

» CONTINUED ON PAGE 3

Page 2

In Remembrance of

» Congratulations on your anniversary with National Property Inspections, Inc.

Happy Anniversary

Coach’s Corner / Anniversaries

Cameron Ralston Grande

Prairie, AB

5 YEARS

Jeffery Gould Wisconsin Rapids, WI

Johnny Carrillo Rancho

Cucamonga, CA

5 YEARS

Jim McTagueFruitland, FL

Welcome to the Family

Mitch LampertEmployee of

Andy Hasler Camarillo, CA

» The NPI/GPI family is expanding and we would like to welcome our newest owners and employees.

Jeff Spencer Freeport, TX

5 YEARS

Mansour Nasiri Calgary, AB

10 YEARS

Tracy Murphy Great Falls, MT

5 YEARS

15 YEARS15 YEARS

John Fast Chattaroy, WA

5 YEARS

Adam Snow St. Johns, NL

Kerry Lindgren Ogden, UT

9/10/1948 - 8/10/2012

Networking with LinkedIn

We will continue to file our courses for approval in various states and provinces. You can check the online library under Agent Continuing Education to see if your state or province is approved. If a you would like to make your state/province a priority for seeking approval, contact Bill Erickson by email at bill.erickson@npiweb.com.

“Thanks for the work you have put into sub-mitting and maintaining this certification for us. I see the benefit from holding these con-tinuing education classes.”

- Jason Bancroft

We are in the process of resubmitting our main course, Home Inspection 101 for Real Estate

Agents, for approval in Florida. We were approved as a Con-tinuing Education Provider but the Department of Real Estate rejected our course. We have since revised the course to be more relevant and will submit the revised version.

How do you answer when a client asks; “would you purchase this home?” - Asked by Doug Versaw

“That seems to be a common question at the end of the inspection these days, especially on foreclosures. I usually answer, ‘It would not be fair for me to comment on that, since I don’t know your financial situation, and wouldn’t want to steer you in the wrong direction. Please thoroughly read my report, and let me know of any questions you have after that. My goal is to give you the information you need to

make a wise decision based on your current and future plans. Al-ways consider that you may sell this property one day, that should play a part in your decision.’”

1. Create a persuasive profile page and personal statement – Make it conversational, engaging, and most importantly concise. Be sure to show people what your com-pany specializes in and make sure they know you are an expert in your field.

2. Update Your URL – Personalize your profile site address to reflect your business name instead of a long num-ber. This option is in the Public Profile in the Edit section.

3. Link To Your Website – You are giv-en 3 websites to link to. This not only builds Search Engine Optimization (SEO), but leads contacts to your company website. Look under Websites in your Edit section.

4. Make Your Photo Count – You have one profile image for your page, so be sure to include a professional, friendly head shot.

Connecting and Building Relationships

A “Connection” is the term for a relationship you build with an-other user. These are the foundation for building your online net-work. Here are a few tips for connecting on LinkedIn:

1. Import Your Contacts – You can start by importing from your email, but don’t forget to add your offline contacts, from business cards and customer lists. This will get you started growing your network.

2. Accept All Invitations – anytime someone wants to make a connection or suggest a group, join up. This is the way your net-work will grow and lead to more business contacts.

3. Join Groups – the Group Search tab will let you look for in-dustry and local groups that can lead to new connections being made. Join small and large groups to keep your possibilities open.

4. Search for and find people you want to be connected with. Find a shared contact and get an introduction or send them a message through LinkedIn InMail.

5. Recommend Your Connections – If you have the chance to recommend one of your connections for a Group or another con-nection on LinkedIn, do it. They may repay the favor and send referrals your way.

Mike HungerWinston-Salem, NC

Continuing Education Courses

Jason BancroftGilbertsville, PN

Questions from LinkedIn

Please Keep Us Informed!

If your contact info changes, you go on a vacation, have an illness, or just have some exciting news, please take a minute to let us know.

Highlights

Networking with LinkedIn (Cont’d)

Page 3

A production ofNational Property Inspections, Inc

9375 Burt Street, Suite 201Omaha, NE 68114

Phone (800) 333-9807

TM

Almost daily we receive phone calls from companies and individual inves-tors who are purchasing commercial real estate and need inspections. Some of the calls are for ongoing commercial inspections, and we will offer our central coordination service to them and treat them as a national account. Some of the prospects use the “find an inspector” feature and contact the inspector directly.

We continue to have success by running National Google ”Adwords” pay per click ads for NPI and GPI. Here are the year to date stats on our Google ad campaigns:

NPI Commercial-- Ad Impressions (views): 265,787; Clicks: 2,496.

GPI Commercial-- Ad Impressions (views): 190,255; Clicks: 665.

Of course, this doesn’t account for the many prospects who don’t click on our Google Ads but find an NPI/GPI inspector via the “organic” search re-sults where you should be listed on the various search engines like Google, Yahoo, Bing, etc. Customers will either click through to your website or call the number shown for your local listing, such as your Google “Places” listing.

How do we handle direct calls?

We refer clients to the nearest NPI/GPI inspector. We generally provide the inspector’s name and phone number and notify the inspector of the client’s contact for follow up.

The Greater Utica-Rome N.Y. Board of Realtors hosted a golf tournament on August 16, 2012. The tournament was won by the team sponsored by National Property Inspections (Matthew Bar-low) with a 10 under Par 61. For more informa-tion on sponsoring an event contact Kim Gatson (kim.gatson@npiweb.com).

The foursome from left to right is Tim Poccia -Utica Police Dept.(Retired),Dennis Cunningham-Owner Seasonal Sports Equip.,Matt Barlow-Owner Na-tional Property Inspections,Lant Wagner-Engineer NYS Dept. of Transportation.

Sponsored Golf Tournament

Marketing Page 4

Commercial Inspection referrals