new workshop: sponsors - amazon s3s3.amazonaws.com/zanran_storage/ patricia salfi, center bridge...

SPONSORS

OpsTech 2010Investment Operations & Technology Strategy

for the 21st Century OfficeS e p t e m b e r 2 7 - 2 8 , 2 0 1 0 T h e W - U n i o n S q u a r e | N e w Y o r k C i t y

presents the 11thOpsTech Program

What Family Office executiveshave to say about Opstech:

“this is the best conference relating to investment operations that I’ve been to.” -Scott Monaco, RMS Management

“the conference was very helpful to me in evaluating a solution for my firm.” -Jillian Labella, Ocean Road Advisors

“A very good way to get exposure to a variety of technology solutions.” -Christian Perrotta, The Flatley Company

“this is the best event to learn what is going on in the world of technology appropriate for a family office. It was excellent” - Sherilyn Farris, KF Development

“this was a great opportunity to learn from other professionals in the family office environment” -Abe Numair, Wilsey Bennet, Inc.

FAMILY OFFICE METRICS OPSTECH PROGRAMThe only program focused exclusively on Family Office Technology and Investment Operations

Now with more in-depth discussion of how Family Office executives are managing their operations

New Sessions:

What is your Family Office Worth? Measuring ROI »2010 IT Security Update: Special Focus on Mobile Computing, »Social Media and Your Clients Information FootprintIdentifying your Family Office Profile to Improve Systems »Selection and ImplementationFamily Office Executive Interview: Best Practices in Action »Family Office Executive Roundtable: Change Management »in the Family Office

New Workshop:

Performing a Strategic Business Assessment and Risk Controls »Review

®

INVESTRAN

Message from the Program Director

Welcome to Family Office Metrics OPSTECH 2010, our 11th OpsTech event and the only program dedicated to Investment Operations and Technology Strategy for the 21st Century Family Office. Our mission is to help you run a successful office and since 2008 success has taken on a new meaning. You’re responding to ever greater demands for transparency, quality, control and accountability.

We have assembled the leading providers of technology to help you improve the accuracy and timeliness of your reporting and provide real time business intelligence for decision making.

The Family Office Metrics Case Study Method© assures an objective overview of technology solutions available for:

Data Aggregation »Portfolio Management and Reporting »Investment Analytics »Partnership Accounting »Cash Management and Accounts Payable »Document Management »CRM and more »

You’ll also hear from family office executives who are meeting the challenges of managing an increasingly complex organization. They’ll reveal what systems, technology and services they’re using to meet these challenges, and they’ll share their best practices for Financial Controls, Investment Operations and Reporting.

We’ve also added more sessions to help you manage enterprise risk and protect sensitive client data.

We’re sure this session will be of tremendous value to your family office.

elvira Orza Hnatov, Managing PartnerFAMILY OFFICE METRICS, LLC

DAY ONE Monday, September 27, 2010

8:30–9:00REGISTRATION FOR PRE-CONFERENCE WORkSHOPS

9:00-11:45PARTNERSHIP ACCOUNTING ESSENTIALS What Every Family Office Executive Needs to Know About Accounting for Investment Partnerships

Back by popular demand, Partnership Accounting Essentials provides a solid foundation to the family office executive responsible for accounting and reporting on non-traditional assets and pooled investment structures. In the final section of this workshop, you will have the opportunity to dig deeper into “Advanced Topics in Partnership Accounting” or have “A look at the Underlying Investments-Focus on Private Equity”.

I. Structuring PartnershipsTypes of pooled investment vehicles – when to use them and how »to set them upGeneral Partner / Limited Partner considerations »

II. Partner Capital Accounts – Book and TaxBreak periods »Contributions and distributions: cash or securities »

III. Partnership Allocations, Income Recognition and Tax Book / tax differences – how they occur and options for dealing with »themAccounting for management and performance fees »Overview of tax issues and considerations »

IV. Improving the reporting processIncreasing efficiency of accounting, reporting and client »communications

V. Breakout Sessions: Choose A or B

A. Advanced Accounting TopicsWorkshop attendees will be polled in advance »

B. A Look at the Underlying InvestmentsFocus on private equity »

INSTRUCTORS:paul mcKibbin, Managing Partner FAMILY OFFICE METRICS, LLC

Michael Oates, CPA, Senior Tax Principal ROTHSTEIN KASS

ray Haarstick, CEO and Founder RELEVANT EQUITY SYSTEMS

2

PRE-CONFERENCE WORkSHOP 1

“I would definitely attend again…it was very helpful, especially around security. There were a couple of things that we were not aware of and took immediate action.” - Rafi Hamid, Gruss & Co.Inc.

DAY ONEMonday, September 27, 2010 (continued)

12:15-1:00MAIN CONFERENCE REGISTRATION

1:00-1:05WELCOME FROM PROGRAM DIRECTOR Elvira Orza Hnatov, ManagingPartner FAMILY OFFICE METRICS, LLC.

1:05-1:45WHAT IS YOUR FAMILY OFFICE WORTH? Measuring Return on Investment

What do wealthy families really want from their family »offices? How do you measure the value of your family office? »How do you justify the cost of systems and technology? »How do you communicate the value to family members? »

You know what you spend, but do you know how it compares to the market?

Are you spending too much? Can you demonstrate to the family that they are getting the best value for their money?

PRESENTER:Jon Carroll, President and CEO FAMILY OFFICE METRICS, LLC

DAY ONE Monday, September 27, 2010 (continued)

9:00-11:45 PERFORMING A STRATEGIC BUSINESS ASSESSMENT AND RISk CONTROLS REVIEW In this interactive workshop you will perform a strategic operational assessment of your family office using the Enterprise Risk Management framework developed by Family Office Metrics in our ten years of serving over 100 family office clients. This assessment will enable you to benchmark your business practices against family office industry standards and identify areas for immediate action and improvement.

Measure the effectiveness of your operation and assess risk across these areas:

Organizational Structure and Staffing Define staff roles and responsibilities and assure effective oversight »Establish selection and monitoring criteria for internal and external »service providers

Accounting and Reporting Improve the reliability and accuracy of financial reporting »Establish controls for cash management and bill pay »

Investment ManagementReview investment management governance models »Critique investment policies and procedures for policy statement, »asset allocation, investment sourcing, recommendation and approval

Tax Strategy and ComplianceAssure compliance with applicable laws, regulations »Implement internal policies and process for compliance and »reporting

Technology –Software, Hardware, Network, AutomationImprove operations process and communications »Increase reliability of information and provide a secure data »management environmentAssure business continuity with process and preventive controls »

This workshop will provide attendees with a practical approach and a plan of action to identify and reduce risk across, streamline operational processes, and improve information flow.

You will receive the 2010 Family Office Metrics Enterprise Risk Assessment Scorecard© to help you to evaluate the risk profile of your family office.

INSTRUCTOR:Jon Carroll, President and CEO FAMILY OFFICE METRICS, LLC

12:00-1:00LUNCHEON FOR WORkSHOP ATTENDEES ONLY

PRE-CONFERENCE WORkSHOP LUNCHEON

PRE-CONFERENCE WORkSHOP 2

tO reGISter:Email: [email protected] • Call: (212) 847-7455 • Visit: www.fametrics.com 3

FAMILY OFFICE ExECUTIVE ROUNDTABLE

1:45-2:45CHANGE MANAGEMENT IN THE FAMILY OFFICE The Impact of Good Governance on Achieving Family Objectives

Each of our panelists has embarked on a major change in business strategy or operations. This session will explore the process of change and the application of good governance principles to assure a positive outcome.

You will benefit from their insights about:

Transitioning from one family office business model to »another Clarifying the family office vision and mission »Defining the service offering, value and cost to get buy-in from »family members Implementing a succession plan for the CEO »Updating operational structure and technology platform »Defining policies and procedures, reporting standards and »measures of business performance

DAY ONE Monday, September 27, 2010 (continued)

MODERATOR: Fredda Herz brown, Principal RELATIVE SOLUTIONS

FAMILY OFFICE ExECUTIVE PANEL:David belitz, Chief Financial Officer THE LUPTON COMPANY, LLC

brad Fisher, Chief Executive Officer SPRINGCREEK ADVISORS, LLC

Gary Domoracki, Chief Executive Officer FIREMAN CAPITAL ADVISORS

2:40-3:00NETWORkING BREAk

3:00-5:00TECHNOLOGY SOLUTIONS SHOWCASE

At the core of the Technology Solutions showcase is the updated “Family Office Metrics Case Study Method©”, requiring all presenters to respond to questions about a composite, multi-generational, ultra-high net worth family office.

The newly revised format is designed to facilitate discussion of an open architecture approach with multiple solution providers. You’ll understand the differences between products and be better positioned to choose a solution for your family office.

TECH SHOWCASE ROOM A ROOM B ROOM C

3:05-4:00 Provider Provider Provider


presented by: Advent Software, Archway Technology Partners, Financial Navigator, Fidelity Family Office Services, IT4Wealth, Relevant Equity Systems, Rockit Solutions LLC, Rothstein Kass, Sungard Investran, Salentica, SS&C, State Street Bank and more!

5:00-6:00COCkTAIL RECEPTION Featuring a Live Jazz Ensemble

DAY TWO Tuesday, September 28, 2010

7:30-8:15REGISTRATION AND BREAkFAST

8:15-8:30RECAP DAY 1 WITH CONFERENCE CHAIRMAN Jon Carroll, President and CEO FAMILY OFFICE METRICS, LLC

OPSTECH 2010 IT SECURITY UPDATE

8:30-9:10SPECIAL FOCUS ON MOBILE COMPUTING, SOCIAL MEDIA, AND YOUR CLIENT’S INFORMATION FOOTPRINT It’s bigger than you think!

Mobile computing, social media and permanent storage raise significant privacy and security risks for today’s wealthy families.

Do you have the policies in place to protect sensitive client »information?Are you aware of new regulatory requirements to safeguard »client data?Is your family office equipped to detect, prevent and respond »to security failures?Get up to date with new and proposed requirements that »represent best practices in data security. Find out how your clients’ day to day online activities leave »them open to risk.

PRESENTER:bryan bell, President SYNTH-BANK CONSULTING

FAMILY OFFICE ExECUTIVE ROUNDTABLE (continued)

4 “It was a super super conference. Great people, good content, nice size and focus...impressive as always.” - Tania Neild, Infograte

FAMILY OFFICE ExECUTIVE INTERVIEW

9:10-10:00BEST PRACTICES IN ACTION Financial Controls, Investment Operations and Reporting

Since accepting the executive responsibility for finance, accounting and operations at single family office RDV Corporation, Jeff Lambert, VP Finance and Administration, has faced a series of challenges. Jeff will discuss how a best practices approach provided guidance as he considered:

How to improve the investment operations closing and »reporting cycle with process and automationWhat information is really needed by decision-makers and »stakeholders: management, family, investment committee, trustees, tax and financial planning

DAY TWO Tuesday, September 28, 2010 (continued)

DAY TWO Tuesday, September 28, 2010 (continued)





12:00-1:15LUNCHEON







“The networking events were interesting and I met more people than I usually do at conferences.” - Patricia Salfi, Center Bridge Group

4:00-4:30“BEST OF THE BEST” Attendee Feedback and Wrap-Up

A highlight of OpsTech events, the candid feedback from session attendees is always entertaining and informative. Attendees and presenters share their thoughts to highlight the best of the showcase presentations. Session participants who complete an evaluation form will be entered to win a brand new Apple iPad! Join us to see who wins!

tO reGISter:Email: [email protected] • Call: (212) 847-7455 • Visit: www.fametrics.com 5

When and how to use multiple accounting systems to address »changes in portfolio asset class allocation and ownershipThe important role played by internal IT staff and competent, »supportive software providersWhat management and family really want for business »collaboration, communication and the accessibility to information

PRESENTERS:Jeff Lambert, VP Finance and Administration RDV CORPORATION

Jon Carroll, President and CEO FAMILY OFFICE METRICS, LLC


10:20-11:00IDENTIFY YOUR FAMILY OFFICE PROFILE TO IMPROVE SYSTEMS SELECTION AND IMPLEMENTATION

In a recent Family Office Metrics OpsTech Survey, 4 out of 5 executives noted difficulty in selecting appropriate technology solutions and reported extensive delays in implementation. From the family office advisor’s viewpoint, the selection process we encounter is often haphazard, with little or no thought given to the operational profile of the office or its long-term goals.

This session will introduce a clear-cut process to help you:

Identify the unique profile of your family office: the »combination of asset complexity, ownership structure and investment expertiseUnderstand the systems - and other services - appropriate to »your unique profileImplement the systems and operational processes to meet »your accounting, portfolio management and reporting needsManage the convergence between complicated ownership »structures and complex asset allocationLearn how to engineer your plan using the Family Office Metrics »OpsTech Builder™, a clear-cut process for understanding the unique characteristics of your office

PRESENTER:Paul McKibben, Managing Partner FAMILY OFFICE METRICS

FAMILY OFFICE ExECUTIVE INTERVIEW

About Our SponsorsAdvent, a global firm, has provided trusted solutions to the world’s leading financial professionals since 1983. Firms in 60 countries use Advent

technology. Advent’s quality software, data, services and tools enable financial professionals to improve service and communication to their clients, allowing them to grow their business while controlling costs. Advent is the only financial services software company to be awarded the Service Capability and Performance certification for being a world class support and services organization.

Archway Technology Partners is focused on being the

premiere Family Office enterprise technology provider. Our family office software, ATWeb, is a completely integrated, web-deployed software solution that supports Portfolio Management, Full G/L, Trust and Partnership Accounting, Billing, CheckWriting, Budgeting, Cash Management, Secure Family Login and Document Management - all on a single platform.

Fidelity Family Office Services provides custody, brokerage, and investment services, supported by reporting and administrative

capabilities, to family offices.Clients have chosen us as an alternative to traditional providers because we combine these services in a single point of contact, focus exclusively on family offices, and support them with guidance versus advice. This results in a service that is the most responsive and cost effective for our clients.We currently provide services to more than 100 family office clients representing over $15 billion in assets under administration as of May 31, 2010.Fidelity Investments is one of the world’s largest providers of financial services, with assets under administration of $3.2 trillion, including managed assets of nearly $1.4 trillion, as of May 31, 2010.

Financial Navigator is focused on providing software and services to

family offices serving high-net-worth clients. The Navigator™ Suite of applications is an integrated general ledger accounting and portfolio management system that tracks, manages, and reports on investment and noninvestment assets, allowing you to serve your clients with speed and accuracy.

IT4Wealth™ an integrated & cost effective solution

Family Offices. Integrated with popular portfolio systems, Advisor Desk provides a complete view of all activities, assets and touch points for a client. Salentica Client Book provides enhanced client statement and reporting. Client Book includes the ability to create: Personalized Client Statements based on recipient reporting needs; Aggregated Reporting and Estate Modeling that includes households, families and partnerships; Reports for off book assets; Compliance & Post Trade Constraint Checking & Reporting. Client Book is ideal for Investment Manager monitoring, and ad-hoc reporting.

SS&C’s TNR Solution provides single and multi Family

Offices a comprehensive, flexible and completely integrated tool to streamline daily operations and reporting. Automated data feeds allow TNR Solution to seamlessly record all activity between the Family Office and all underlying fund and portfolio company investments. Key functionality includes Partnership, Trust and Tax Accounting, Investment Management, Web Reporting, and CRM/Document Management.

SunGard Investran is an integrated application suite that automates front, middle

and back-office processes for private equity and alternative investment firms. With more than 300 global customers who collectively manage more than $300 billion in assets, Investran helps improve business efficiencies to facilitate collaboration, support deal flow and automate accounting. Firms rely on Investran’s integrated capabilities to help meet their needs in the entire investment life-cycle, including relationship management, reporting, monitoring, accounting, fund raising and deal pipeline management.

With operations in 25 countries serving

clients in more than 100 markets, our global reach, expertise and unique combination of consistency and innovation help clients manage uncertainty, act on growth opportunities, enhance the value of their service and optimize cost structures. Our dedicated Wealth Manager Services group delivers outsourcing and investment servicing solutions for registered investment advisors and wealth managers, trust companies and wealth banks, private wealth management firms, and single- and multi-family offices. Our clients benefit from the in-depth market expertise, dedicated service and flexible solutions of a boutique firm with the scale and breadth of a global financial services institution. State Street WealthConnect ®, for example, offers wealth managers and their clients a flexible, secure platform to view, print and share account information online.

for Single/Multi-Family offices was jointly developed by investment managers & IT experts to automate & streamline portfolio management, complex ownership structures, asset allocation risk, embedded analytics, reporting, data aggregation, CRM & more in a single operational platform which interfaces with your existing accounting system. IT4Wealth™ comprehensive capabilities, license structure options and immediate ROI provide significant operational cost reduction, intelligence, portfolio investment confidence, efficiencies and scale. Developed by AvantisIT LLC an advisory and solutions provider for FOs & Wealth management firms.

Relevant delivers time proven solutions to address the challenges

of managing single and multi-family offices. With Relevant EquityWorks, you streamline your operations, simplify your partnership accounting and fund administration, and gain unmatched clarity into your holdings. Relevant EquityWorks’ unparalleled Capital Account and Quarterly reports enhance the quality of your family office reporting.

Rockit Solutions, LLC, a wholly-owned subsidiary of Rockefeller

& Co., Inc., provides the leading wealth data aggregation and reporting solution for single-family and multi-family offices, high net worth individuals and financial institutions. Since 2000, the Rockit™ solution suite has enabled wealth holders and their advisors to make better financial decisions because we seek to ensure the complex data from multiple sources - custodians, managers, brokers, banks and others-is aggregated, processed and reconciled daily with unsurpassed attention to accuracy and timeliness.

Rothstein Kass is a premier public

accounting firm that has served privately held and publicly traded companies, individuals, and families for 50 years. Beyond audit and tax services, the firm provides a full array of integrated services, including strategic business counseling and family office services.The Rothstein Kass Family Office Group offers a wide range of financial, wealth planning and lifestyle management services to family offices and high-networth individuals, including family members, business owners and members of the financial services, entertainment and sports industries.

Providing Client R e l a t i o n s h i p

Management solutions for financial service firms since 1997. Salentica developed Advisor Desk for

®

INVESTRAN

6 “One of the big takeaways was finding the latest technologies we were not seeing out there” - Ed Wright, Piedmont Financial Trust Company

REGISTRATION FEEThe registration fee for the conference is as follows:

Before 7/31/2010 Before 8/31/2010 After 8/31/2010

Conference Only $1595 $1795 $1995

Conference & Workshop $1895 $2095 $2295

This program is open to Single and Multi-Family Office executives only and is subject to approval by the program director

VENUE INFORMATIONW - New York Union Square 201 Park Avenue South, New York, NY 10001 Phone: 212-253-9119 • Fax: 212-253-9229 www.whotels.com

A seamless blend of classic architecture and modern design, the W New York – Union Square Hotel offers the charm of old New York with a savvy W touch. In 2005, Conde Nast Traveler even named it one of the “Top 500 Hotels in the World.”

Peruse the boutique shops on Fifth and Sixth Avenues known as “Ladies Mile,” dine in some of the city’s best restaurants, check out the happening bars, and get a taste of freshness at the famous farmer’s market. Step outside and head in any direction. Within walking distance you will find the very best of New York waiting for you.

The conference will be held in the amazing Great Room with a 23 foot ceiling, replete with turn-of-the-century grandeur and original detailing from the 1911 Guardian Life Beaux-Arts Building. Delectable dishes provided by award-winning Todd English’s Olive’s takes the fabulousness to a whole new level.

Perfect for work and play W New York – Union Square offers everything you need to make your business beautiful, meeting memorable and special event spectacular.

Cancellation policy: Written notification of cancellation must be received no later than 30 days prior to the program date to receive a refund, less a $250 registration fee. Registrants canceling after that date forfeit the entire program fee. You may designate a substitute attendee with the approval of the program director.

For reasons beyond our control it is occasionally necessary to alter the content and timing of the program or to substitute speakers. Thus the speakers and agenda are subject to change without notice. In the event of a speaker cancellation, every effort to find a replacement will be made.

5 EASY WAYS TO REGISTERONLINE: www.fametrics.com PHONE: (212) 847-7455 EMAIL: [email protected] FAx: (212) 847-7459MAIL: Family Office Metrics, LLC, 424 Madison Avenue, 4th Floor, NewYork, NY 10017

PERSONAL / PAYMENT DETAILSName:

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Please find check enclosed (made payable to Family Office Metrics, LLC)

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Card Number:

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Get exposure to a variety of technology solutions appropriate for a »family officeLearn from other family office professionals in the roundtables, »interviews and networking sessionsManage the complexities of investment performance reporting »Assess and improve the performance of your family office and find »out how you measure up to industry standardsSimplify the search, selection and implementation process with the »OpsTech Builder™

REASONS TO ATTEND

Family Office Metrics OpsTech events are specifically designed for Single and Multi-family Office executives, including Chief Executive Officers, Chief Information Officers, Chief Financial Officers, Chief Technology Officers, Tax Managers, Accountants, Family Business owners and Ultra-High NetWorth Individuals.

WHO SHOULD ATTEND

Family Office Metrics LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.

Complaints regarding registered sponsors may be addressed to the National Registry of CPE sponsors, 150 Fourth Avenue North, Suite 700 Nashville, TN 37219-2417.Website: www.nasba.org.

Sponsored learning activities are measured by program length with one 50 minute period equal to one CPE credit. One half CPE credits increments (equal to 25minutes) are permitted after the first credit has been earned in a given learning activity. Please note that not all state boards adopted this rule. Some participants may not be able to use one half credit increments. This course is offered as a group-live course and does not require prerequisites or advance preparation. It is an overview course. The recommended CPE credit for this course is 11.5 credits plus 3 for the workshop. For more information regarding administrative policies such as complaint and refund, please contact our office at (212) 847-7450.

CPE CREDIT

WHO HAS ATTENDED

OPSTECH 10

new workshop: sponsors - amazon s3s3.amazonaws.com/zanran_storage/ patricia salfi, center bridge...

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