NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

MEETING AGENDA

June 24, 2015

CALL TO ORDER & WELCOME – Chair Samples

ROLL CALL

APPROVAL OF THE AGENDA

APPROVAL OF MINUTES (Previously Distributed)

PUBLIC COMMENT PERIOD

COMMITTEE REPORTS

Budgeting & Administration • Financial Report • "Draft" PY'15 Budget

Strategic Planning

Executive Training Provider & Individual Training Account

Outreach & Marketing • Website

Youth Council

One-Stop Operations & Delivery System • Quarter 3 PY'14 Performance • Contract Adjustments for WIOA

Nominating • Election of Officers and Executive Committee

Policy & Procedure

CONSORTIUM BOARD UPDATE – David Hutchins, Chair

BOARD ENRICHMENT

EXECUTIVE DIRECTOR SUMMARY

ONE-STOP SYSTEM PARTNER REPORTS

Adult Education and Literacy: Shirley Carlson Title V of the Older American's Act: Mary Ann Gilmer Job Corps: William Fields Virginia Apprentice Program: Patty Moore Post Secondary Vocational Education: Melinda Leland Wagner- Peyser, Veteran's Services, Trade Act & UI: Karen Akers TANF Programs: Mike Jennings

WIA Title I Programs: Betty Rowe & Lee Williams • One-Stop Operator • Adult Workplace Toolkit Project • Adult Just Hire One Project

Title 1 Rehabilitation Act of 1973: Mike Rouse

Special Grants: WIB Staff • Disability Employment Initiative • Roving Computer Labs

MEMBER TIME

NEXT SCHEDULED WIB MEETING – August 26, 2015 – Wytheville Meeting Center – 10:00 a.m.

***Secretary Maurice Jones visit

ADJOURN

This event is funded, wholly or in part, using funds provided by the Workforce Investment Act of 1998 and administered by the U.S. Department of Labor.

NR/MR WIB Meeting Minutes 4-22-15 Page 1 of 3

NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

MEETING MINUTES

April 22, 2015 A meeting of the New River/Mount Rogers Workforce Investment Board was held on April 22, 2015 at the Wytheville Meeting Center. Those in attendance were as follows: Board Members David Hutchins Guest Martha Samples, Chair Melinda Leland Betty Rowe Karen Akers Ken McFadyen Lee Williams Howard Bartholomay Robin Meadows Brenda Rigney Carol Blankenship Mike Miller Shirley Carlson Patty Moore Staff Jeff Dunnack Robert Pierce Marty Holliday Wilma Faulkner Terry Smusz Ronnie Martin Mary Ann Gilmer Lynn White Beverly Burke Rob Goldsmith Robbie Wyrick Martha Samples – Chair called the meeting to order at 10:03 a.m. and welcomed all WIB members and guests to the meeting. The roll was then called and it was established that a quorum was present. Chair Samples next asked for a motion to approve the agenda. Mr. White made a motion to approve the agenda as presented. Mr. Goldsmith seconded the motion which was approved unanimously. Next, Chair Samples asked for a motion to approve the minutes of the previous meeting which had been previously distributed to WIB members. Ms. Gilmer made a motion to approve the minutes. Ms. Akers seconded the motion which was approved unanimously. Chair Samples asked if anyone in the audience wished to address the Board during its public comment period. There was none. Moving on with the agenda, Chair Samples called for Committee reports:

• Budget & Administration - In the absence of Mr. Overton, the Committee Chair, Mr. Martin gave an update on the most recent financials (through February 28, 2015).

• Executive - no report

• Nominating Committee - Chair Samples announced the appointment of the Nominations

Committee to be Chaired by Mr. Goldsmith to bring nominations for Officers and Executive Committee members to the WIB meeting on June 24, 2015 for action. Officers and Executive Committee members will be elected at that time to serve during PY’15.

• Outreach and Marketing - In the absence of Mr. Sagebiel, the committee chair, Ms.

Holliday gave a preview of the website that would be live by the end of the week.

NR/MR WIB Meeting Minutes 4-22-15 Page 2 of 3

• One-Stop Operator and Delivery Service - Mr. White, Committee Chair, told the members that the committee had met on April 9, 2015 and that their recommendation for PY 15 Contract Funding was in their packet. He asked Mr. Martin to elaborate on the information. Mr. Martin noted that sometime in August he would know the real carryover and funding allocations. He was currently estimating a 5% reduction from PY14 funding. After a brief discussion, Chair Samples called for a vote on the committee's recommendation. The vote was unanimous with Ms. Gilmer and Mr. Goldsmith abstaining.

• Policy and Procedure - no report

• Strategic Planning - Mike Miller, the Committee Chair, stated that he was reviewing the

plan and the plan update.

• Training Provider - In the absence of Mr. Wright, the Committee Chair, Ms. Holliday gave an overview of the current status (and potential changes) in the State Policy for Approved Training Providers, noting that the WIB's current list could change once the State sets a policy and most likely the procedure on how the Training Provider Committee approves Training Providers will change. After a brief discussion Mr. Goldsmith made the motion to approve the 2015 Approved Training Providers as recommended by the committee. Ms. Gilmer seconded the motion and the motion passed unanimously.

• Youth Council - In the absence of Linda Midgett, Youth Council Chair, Mr. Martin brought

the member's attention to PY 15 Youth Funding recommendation from the Youth Council. He reminded the members that only the Youth Council could recommend Youth funding (but that this would change beginning July 1, 2015 with the Youth Council changing to a Youth Committee of the WIB). After a brief discussion Chair Samples called for a vote, based on the Youth Council recommendation. The vote was unanimous with Ms. Gilmer and Mr. Goldsmith abstaining.

Consortium Board Chair David Hutchins told the members that the Consortium Board members (elected officials representing individual jurisdictions) and staff made every effort to have changes made to HB1986 and it's Senate companion before it was voted on, but it passed as originally written. He said that the elected officials will work with the WIB and staff to find work-arounds that will help lessen the negative impact on services throughout the region. Mr. Goldsmith and Ms. Gilmer both thanked Mr. Hutchins and the other elected officials for their advocacy. Continuing with the agenda, Chair Samples asked Ms. Holliday to explain the Board Enrichment activity. Ms. Holliday asked the members to review the Start with Why statements included in their packet that had been submitted by members, operators and staff. She noted the papers taped up on the wall each had one statement on them. Ms. Holliday asked that each member use the green and yellow dots to vote on the Why Statement that meant something to them, before they left the meeting today. At the next meeting she would bring back the "winning" Why Statement(s). Ms. Holliday asked the members to look over the questions on a Board Member Contribution Survey. She told the committees that this was not a report card, but a way for the Chair to assign Committees (and choose Committee Chairs) and for the WIB staff to know who was willing and able to help in other ways. Ms. Holliday told the members that a link to the survey would be sent out via email and asked that the survey be completed by June 15, 2015.

NR/MR WIB Meeting Minutes 4-22-15 Page 3 of 3

Chair Samples asked Ms. Holliday to give the Executive Summary. Ms. Holliday gave a brief update on the Governor's Workforce Agenda, the Summary of the JLARK study from Dec. 2014 and various state policies. She also updated the members on staff activities as they related to regional system building, business engagement and outreach and staff training/development. Chair Samples the Workforce System Representatives to give a brief update on activities happening around the region.

• Adult Education - Ms. Carlson gave an update on getting a GED, working within the Jail system and upgrading low literacy skills.

• Post Secondary Education - Ms. Leland updated on the new focus on credentialing. Noting that the Community College Chancellor was going around that State with Town Hall meetings on the subject and that the Governor is calling for the community colleges to triple their amount of credentials.

• Title V of the Older American's Act - Ms. Gilmer stated that Goodwill was taking applications for folks 55 and older that had barriers to employment to gain skills by working in internships at government offices and/or non-profit businesses.

• Wager-Peyser, Veterans Services, Trade Act & UI - Ms. Akers told the members that the VEC was holding a lot of company specific job fairs and that right now, their number one priority was veteran placements.

• WIA Title I Programs - o Ms. Rowe gave the One-Stop Operator Report highlighting the Success Story of

Mr. Sherman Hall. o Ms. Williams updated the members on the activities of the Workplace Toolkit

Project which will finish up in the spring. o Ms. Williams & Ms. Rowe updated the members on the activities of the Just Hire

One Re-entry Project. • Special Grants

o Ms. Holliday brought the members attention to handouts in their packet on the V3 Initiative and the iPad for Business workshops.

Chair Samples asked if any member had something that they would like to share for member time. There was none. With no further business to discuss, the meeting was adjourned by Chair Samples at 11:59 PM. Respectfully Submitted,

Marty Holliday Executive Director

Workforce Investment Board Financial Report

Report Period: 7/01/14 – 4/30/15

WIA Available Administration Funds $ 375,729 Obligated 316,173 Un-obligated 59,556

Expenditures $ 230,183 Board/Fiscal Agent 200,962 One Stop Operator 29,221 Balance $ 145,546

WIA Available Adult Program Funds $ 820,949 Obligated 820,949 Un-obligated 0

Expenditures $ 529,297 Board 39,157 Operators 490,140 Balance $ 291,652

WIA Available DLW Program Funds $ 759,964 Obligated 759,964 Un-obligated 0

Expenditures $ 520, 074 Board 62,330 Operators 457,744 Balance $ 239,890

Page 1 of 2

Workforce Investment Board Financial Report Report Period: 7/01/14 – 4/30/15

WIA Available Youth Program Funds $ 868,203 Obligated 868,203 Un-obligated 0

Expenditures $ 617,227 Board 70,729 Operators 546,498 Balance $ 250,976

Page 2 of 2

Formula

$120,000

Program

DLW $75,000Adult $105,000Youth $50,000

Totals $230,000

Total Carryover Funds $350,000

PY'14Admin Program Total Allocation

DLW $70,394 $633,552 $703,946 $667,831Adult $71,683 $645,147 $716,830 $760,862Youth $89,824 $808,416 $898,240 $936,340Totals $231,901 $2,087,115 $2,319,016 $2,365,033

Admin Program TotalWIOA Allocations $231,901 $2,087,115 $2,319,016WIA Carryover $120,000 $230,000 $350,000DEI Grant $178,100 $178,100Total $351,901 $2,495,215 $2,847,116

Executive Summary

Page 1 of 5

"DRAFT" - PY'15 BUDGET

PY'14 Carryover Funds

PY '15 WIOA Allocations

Total Available Funding Summary

Administration

WIOA Expenses

Staff Salaries $254,496Fringe Benefits 90,678Travel 31,000Office Space 36,000Telephone 6,500Office Supplies 6,000Postage 250Printing 1,000Copies & Copier Maint. 1,650Media Adv. 1,000Equipment Rental 1,500Dues/Pubs 500Training 500Meeting Expense 5,000Capital Outlay 5,000Contractual Ser. 500Audit Fee 2,600Miscellaneous 74,222WIOA Expenses $518,396Fiscal Agent Services $60,000

$50,000Total Budget $628,396

Miscellaneous

Attorney Fees 5,000Assistive Technology 2,362DARS "Train the Trainer" 333Asset Development Summits 1,167Mystery Shoppers Training 833Mystery Shoppers 127ADA Consultant Workforce Center 1,500Adult Ed Instructors 5,000WIB Cost to Participate 7,333Asset Building 267Registration for Trade Shows 2,266Co Sponsor WIB Sponsored Events 500Sponsored Employment Network 375Flexible Funding Account 45,159AZTEC Software Licenses 2,000Total $74,222

"DRAFT" PY'15 BUDGET

Board Reserved Funds

Page 2 of 5

Formula Administration $152,479Formula Adult Program 45,747Formula DLW Program 64,778Formula Youth Program 77,292WIOA Total $340,296

DEI $178,100Non-WIOA Total $178,100

Grand Total $518,396

Page 3 of 5

Budget Breakdown by Program

Fiscal Agent Services - $60,000

Formula Administration Funds - $60,000

Board Reserved Funds - $50,000

Formula Administration Funds - $50,000

WIOA Expenses

Funding Source Projected Funding % of Funds

Formula Administration $351,901Formula Adult Program $750,147Formula DLW Program $708,552Formula Youth Program $858,416DEI $178,100Projected Totals $2,847,116

Distribution of WIOA Expenses

Formula Administration $152,479Formula Programs $187,817DEI $178,100Total $518,396 18.5%

Fiscal Agent Services $60,000 2%

Board Reserved $50,000 2%

"DRAFT"New River/Mount Rogers Workforce Investment Area

Summary of Funding Allocations/Carryover/DistributionsProgram Year 2015

Page 4 of 5

Distribution to Program Operators % of Funds

Administration:One-Stop Administration $50,000Program Costs: Formula Adult $670,755 Formula DLW $570,000 Formula Youth $750,000 $1,990,755Total to Program Operators $2,040,755 73.5%

Non Designated Funds

Formula Administration $39,422Formula Adult Program $33,645Formula DLW Program $73,774Formula Youth Program $31,124Total Non Designated $177,965 4%

Grand Totals

WIOA Expenses $518,396Fiscal Agent $60,000Board Reserved $50,000Program Operators $2,040,755Non Designated $177,965Total $2,847,116

Program Year 2015

Page 5 of 5

"DRAFT"New River/Mount Rogers Workforce Investment Area

Summary of Funding Allocations/Carryover/Distributions

2014 Quarter 3

Program Measure Descr Area Num Den Performance Target threshold_80 Perform Descr flag Adult Entered Employment Rat e 02 44 59 74.6 75 60.0 Met 2

Adult Employment Retention Rat e 02 81 90 90.0 84 67.2 Exceed 1

Adult Average Six- Month Earnings 02 738 ,800 77 9,594 .8 10000 8000 .0 Met 2

Adult Employment and Credential Rat e 02 33 58 56.9 62 49.6 Met 2

Dislocated Worker Entered Employment Rat e 02 79 91 86.8 81 64.8 Exceed 1

Dislocated Worker Employment Retention Rat e 02 90 94 95.7 90 72.0 Exceed 1

Dislocated Worker Average Six- Month Earnings 02 1,104 ,163 88 12,547 .3 14250 11400 .0 Met 2

Dislocated Worker Employment and Credential Rat e 02 31 48 64.6 66 52.8 Met 2

Youth Attainment of Degree or Certificate 02 44 53 83.0 62 49.6 Exceed 1

Youth Literacy- Numeracy Gains 02 24 34 70.6 57 45.6 Exceed 1

Youth Placement in Employment or Education 02 52 59 88.1 62 49.6 Exceed 1

All CRC Attainment 02 190 544 34.9 25 25.0 Exceed 1

Statewide 2014 Quarter 3

Program Measure Descr Area Num Den Performance Target threshold_80 Perform Descr flag Adult Entered Employment Rat e SW 1,052 1,498 70.2 77 61.6 Met 2

Adult Employment Retention Rat e SW 1,396 1,600 87.3 87 69.6 Exceed 1

Adult Average Six- Month Earnings SW 13,563 ,713 1,320 10,275 .5 12000 9600 .0 Met 2

Adult Employment and Credential Rat e SW 634 1,055 60.1 63 50.4 Met 2

Dislocated Worker Entered Employment Rat e SW 1,500 1,809 82.9 83 66.4 Met 2

Dislocated Worker Employment Retention Rat e SW 1,498 1,607 93.2 93 74.4 Exceed 1

Dislocated Worker Average Six- Month Earnings SW 22,167 ,752 1,408 15,744 .1 18000 14400 .0 Met 2

Dislocated Worker Employment an d Credential Rat e SW 657 1,008 65.2 67 53.6 Met 2

Youth Attainment of Degree or Certificate SW 519 730 71.1 65 52.0 Exceed 1

Youth Literacy- Numeracy Gains SW 208 321 64.8 57 45.6 Exceed 1

Youth Placement in Employment or Education SW 477 723 66.0 63 50.4 Exceed 1

All CRC Attainment SW 2,220 5,956 37.3 25 25.0 Exceed 1

Nomination Committee Rob Goldsmith, Chair Melinda Leland Mike Rouse Michael Jennings Nominations on June 24, 2015 for the following: Officers: Chairman – Business 1st Vice-Chairman – Business 2nd Vice-Chairman – Business Executive Committee: All Officers Plus: 4 – Business Current Officers/Executive Committee Executive Committee

1. Chair 2. 1st Vice-Chair 3. 2nd Vice-Chair 4. Member 5. Member 6. Member 7. Member

Executive Committee will have four (4) representatives from PD3 and three (3) representatives from PD4.

Start With Why.....Why does the WIB exist? 1. The WIB exists to populate the workforce with educated and talented individuals who, without the WIB’s help, would otherwise populate the unemployment lines. 15 points 2. The WIB is the icon businesses use when they have questions or need guidance on workforce issues/programs. (with all the players in the communities participating it seems time will be saved and more employer needs will be met). 3. Helping people and improving our communities is the absolute backbone of what we do. 4. To assist citizens in becoming self-sufficient so they can build a better life & become taxpaying citizens which will increase the strength of our country. 22 points 5. To facilitate and coordinate workforce initiatives, enabling economic growth and increasing the standard of living in our region. - 25 points 6. To improve the quality of life of individuals & families 7. The WIB provides the skilled workforce that creates healthy businesses, healthy families, and healthy communities. 8. To lead the workforce system. 9. Everything we do is directed at creating a robust regional economy. 10. To create strong economically thriving communities, though enabling the citizens in those communities strengthen themselves. - 14 points 11. To provide programs to the community that will enhance lives of the citizens for better job opportunities. 12. To improve the economic health of the community.

The Workforce Innovation and Opportunity Act (WIOA) Starting July 1, 2015 • New River/Mount Rogers Workforce Development Board

(NR/MR WDB) • New River/Mount Rogers Workforce Development Area

(NR/MR WDA) • New River/Mount Rogers Workforce Development Area Consortium

Board (NR/MR WDA CB)

Seminar Leader

MaryAnn Lawrence dba

Center for Workforce Learning

Notable in the Act

• One-Stop System Operator Procurement • Provide Career Services • Provide Training Services • Career Pathways Focus • Develop and Establish Relationships with Employers • Business Performance Indicators • Develop, Convene, or Implement Industry or Sector Partnerships • Unified Planning and System Governance • Regional Collaboration • One-Stop Certification • Increased Local Board Functions • Core Program Partners (Adult Ed/Literacy and Vocational Rehab) • Evidence-based Practices • State Assessments of Operations

What Changes?

Improves Services to Employers and Promotes Work-Based Training:

WIOA contributes to economic growth and business expansion by ensuring the workforce system is job-driven and matches business customers with skilled individuals.

Business Services

What Changes?

State and local workforce development boards will promote the use of industry and sector partnerships to address the workforce needs of multiple employers within an industry.

Industry Partnerships

What Changes?

State and local boards are responsible for activities to meet the workforce needs of local and regional employers.

Regional Collaboration

What Changes?

Reinforces Connections with Registered Apprenticeship:

WIOA promotes the use of registered apprenticeship, a proven model that provides workers with career pathways and opportunities to earn while they learn.

Registered Apprenticeships

What Changes?

Changes in youth programs:

WIOA provides for youth thru 24 years of age and focuses at least 75% of youth funds on out-of-school youth which will likely create more co-enrollments across youth and adult and a greater role for business service needs within youth programs.

Older Youth Focus

What Changes?

Measure beyond jobseeker indicators:

Business services performance indicator(s)

Evidence-based Employer Services

What Changes?

State and local plans that include:

Core program partners including Adult, Dislocated Worker, Youth, Adult Ed/Literacy, Vocational Rehabilitation, and Wagner Peyser services. May include other partners.

Unified Planning

Say What?

• Serve people with barriers • Determine the gap between the

skills they have and the skills business customers need them to have

• Keep them on the program longer and on a path

• Meet performance that is more difficult than under WIA

You want me to lead what?

What Changes?

• New Leadership Direction: • Big picture view…not just WIOA Adults,

Dislocated Workers, and Youth…WIOA is a SYSTEM

Executive Summary – June 24, 2015 Staff Activities

• System Building/Backbone Organization Support o Continued support of all four, and leadership of two, Business Solution Units o Provided leadership and guidance for the PY15-PY17 Wytheville One-Stop

Campus MOU Extension/Modification (out for signatures) o Continued participation on the Vision 2020 Steering Committee o Participation on the Workforce Area Eligible Training Provider Workgroup that

gave recommendations to the State ETP Workgroup o Participated in the development of a State-wide Department of Labor NEG grant

application (application is in, should hear back about award in early July) o Participation in the development of a Collaborative Communities Grant (on-

going) o Member of the NRV Economic Development Alliance Prospect Team

• Business Engagement/Outreach o V3 Manufacturing Training Event April 29 o Christiansburg Rotary Presentation May 8 o Danny G Radio Show interview May 14 o Rowe Furniture Tour/Meeting May 15 o General Dynamics Meeting May 18 o Wytheville/Wythe/Bland Chamber Expo May 18 o NRV Job Fair Expo May 21 o McAllister Mills Tour May 22 o Core Fitness Tour May 22 o Classic Creations Tour May 22 and June 4 o iPad for Business workshop - Abingdon May 27 o Various company visits of DEI staff with Disabled Veterans Reps (from VEC) on a

special project • Staff training and development

o Continuing MOS Certification Leadership Academy (Capstone Project Presentation and Final Class June

25) o National Workforce Development Professional

Beverly Burke is in the process of completing the application Marty Holliday is in the process of applying for Program Management

and Business Services endorsements o Disability Etiquette - Board & Program Operator Staff o 7 Habits of Highly Effective People - staff is reading the book and doing personal

workbook activities

NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT AREA ONE-STOP OPERATOR REPORT

JUNE 24, 2015

*Data listed below includes Wytheville One Stop Campus and Radford Workforce Center only Annual Comparison Data June 2013 – May 2014 65,915 served June 2014 – May 2015 64,828 served Net decrease of 1,087 Monthly Comparison Data April 2015 – 5,810 served May 2015 – 4,445 served Net decrease of 1,365

PEOPLE INCORPORATED PROGRAM ACTIVITY – PY 2014 MONTH ENDING MAY 31, 2015 Dislocated Worker Program 292 Participants; 151 Closures/129 Employed/5 Neutral (88%); 141 Current; 116 Trained/81 Credentials (70%); Average Wage at Placement $12.75; 19 CRC Adult Program 152 Participants; 54 Closures/47 Employed/2 Neutral (90%); 98 Current; 31 Trained/30 Credentials (97%); Average Wage at Placement $11.25; 33 CRC Youth Program 130 Participants; 50 Closures/42 Employment/Education/3 Neutral (89%); 80 Current; 30 Credentials (77%); Average Wage at Placement $9.03; 25 Literacy/Numeracy Gains; 17 CRC GOODWILL PROGRAM ACTIVITY – PY 2014 MONTH ENDING MAY 31, 2015 Adult Program 85 Participants; 27 Closures/18 Employed/6 Neutral (86%); 58 Current; 14 Trained/8 Credentials (57%); Average Wage at Placement $10.37; 9 CRC Youth Program 86 Participants; 45 Closures/36 Employment /Education/3 Neutral (86%); 41 Current; 30 Credential (71%); Average Wage at Placement $9.10; 8 Literacy/Numeracy Gains; 2 CRC REGIONAL ACTIVITY NR/MR WIB has requested an extension of the current MOU for the Wytheville One stop Campus (WOSC) which expires June 30, 2015. Common Intake Tool was implemented at the WOSC.

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2,099 26,899 2,346 32,218 59,117

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Center Activities: Wytheville One Stop Campus workshops – May 8 & 22 and June 12 & June 26– Resume Writing.

Basic Computer Skills (utilizing the roving computer lab) May 15 & 29 and June 5 and 19th. Instructors provided by WCC if needed. WOSC staff has notified UI claimants of workshops available to assist with resume and job search.

GED classes at the WOSC have been suspended for the summer but will resume in September. Three individuals utilizing the services at the WOSC obtained GED!

New River/Mount Rogers Business Services Unit (BSU) partner staff continues to meet on a bimonthly basis. BSU sponsored an IPad for Business workshop in Abingdon on May 27.

Wytheville One Stop Campus provided 854 services to employers; created 151 new job orders; made 854 internal job referrals; and 1,406 customers utilized the services of the WOSC in May. WOSC staff continues to work towards completion of Virginia Workforce Development System E-Learning Course which consists of seven separate training modules and required for Virginia Workforce Development Profession Certification.

Partners from Mount Rogers Regional Adult Education, WCC and WIB provide staff to assist customers in the resource room on a weekly basis.

WIA Youth program holds monthly Work Readiness classes for youth at the WOSC. WOSC staff attended a Re-entry Resource Fair on May 7at Bland Correctional facility for

prerelease offenders. Hiring Activities:

Job Fairs scheduled with the workforce centers: Workforce Unlimited – May 6; Spherion – May 6; Valley Staffing – May 11 & June 8; Westaff – May 13 & 27 & June 3, 9, 10 &12; Teleperformance – June 12; Manpower – June 15; At Work – June 18, July 2, 16, 23 & 30; Service Master – June 23; Team Nurse – June 30; Commonwealth Assisted Living – June 30.

Businesses hiring in the Mount Rogers area include, General Dynamics; W-L Construction; Sextons; TRW; Steel Fab; Team Nurse; CVS Pharmacy; Cabela’s and Mountain States Health Alliance - Johnston Memorial Hospital.

Dislocated Worker staff has established OJT’s with Classic Creations; Associated Tree Service and Transit Protective Packaging. Adult staff has written several OJT’s with Vanguard.

Volvo, Radford University; Virginia Tech; BAE Systems; Dish Network; Danaher Corporation; Workforce Unlimited – Gillman Services; and Carillion Clinic/Lewis Gale.

Goodwill and People Inc staff have written multiple Internships with Vanguard; Associated Tree Services; BondCote; MTM Transportation; Classic Creations and Eye Care on the Ridge.

Significant Layoff Activity: Rapid Response sessions will continue monthly through October for Office Max employees. Rapid Response session was held in May at AEP.

Staff Activities: • With the upcoming implementation of WIOA, the People Inc annual career academy has taken on a

new design to align with the broader youth vision that is called for under WIOA. Youth will begin the event with career exploration and will have the opportunity to participate in skills training for high demand occupations. Based on career interests and aptitudes, youth will participate in one of 4 career strands (three career strands for the Galax Career Academy due to the size and funding) which include technology, health, manufacturing, and criminal justice. Youth will have the opportunity to earn a

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certification in Microsoft Word and PowerPoint, CPR/First Aid, or 10 hour OSHA card. The theme of this year’s event is “Leading the Way” where youth will be asked to rise to the occasion to become leaders in their schools, families, and communities.

• Goodwill staff continues to assist with job clubs and workshops at the Wytheville Workforce Center. Topics this month included resume writing, interview skills and use of the Virginia Workforce Connect system.

• People Inc has developed an MOU with Blue Ridge Job Corps which will provide enhanced services including work based training for youth co-enrolled in Job Corps and the WIOA youth program. 6 youth are currently co-enrolled.

CUSTOMER SUCCESS STORY – JUST HIRE ONE PARTICIPANTS Teresa came to the WIA adult program in February as a referral from her probation officer. She had been released from incarceration the last week of January after 5.5 years. Teresa was originally from Greensboro, North Carolina and had a history of substance abuse and various other charges from her past, but prior to her incarceration in Virginia she had made a change in her life and was no longer using drugs or alcohol and had worked steadily as a department manager at Wal-mart. In 2008, while traveling through Wythe County on I-81, Teresa had a car accident. She was not under the influence of any substances; but she was determined to be at fault due to an improper lane change, and there was a death as the result of the accident. Teresa was sentenced to 10 years and she was to serve 5.5 years. Right before her accident, Teresa’s father passed away, and while she was incarcerated, her mother and husband passed. Teresa’s home went into foreclosure and Teresa had nothing left. Upon release from prison, Teresa was referred to The Hope House in Galax and a local probation officer referred her to the People Incorporated for services. Teresa was very timid in scheduling her appointments as she didn’t know the area or the transportation system, and she was very conscientious about being able to be at her appointments on time. After just a couple of meetings, Teresa seemed to become more comfortable with her case manager and was able and willing to make substantial progress in her knowledge of the area. Teresa was determined to be basic skill deficient in math and tutored with staff in order to increase her math score substantially within a short period of time. She also participated in life skills classes with case manager on Money Management and Social Interactions and was referred to the Blue Ridge Crossroads Small Business Development Center for credit counseling. WIA Case Manager immediately began talking with employers to find suitable employment for Teresa based on her transportation and skills. Another resident at The Hope House agreed to provide transportation to and from employment until Teresa could obtain her driver’s license and a vehicle. Teresa had very minimal apparel sewing experience from a number of years ago, and she had taken an upholstery class during a prior incarceration in North Carolina. Teresa’s case manager knew from interactions with Vanguard, the company was having a problem finding qualified sewers, even though they were able and willing to train. The case manager made contact with Vanguard to discuss the possibility of providing an internship for Teresa in the sewing department. She discussed Teresa’s background and the Just Hire One program. Assistant Plant Superintendent, Brian Horn, took the proposal to their HR Manager in their Conover, NC facility and obtained permission to proceed. Brian states that without the assistance of the WIA program and the internship that was offered, he would not have given Teresa an interview or opportunity for employment based on her recent incarceration and her lack of experience. Teresa began an internship at Vanguard Furniture on April 23, earning $12 per hour. Plant Manager, Joe Bill Norman, says “Teresa has proven to be an exceptional employee; she is self-motivated, with the ability to learn and the drive to work”. He states he cannot recall a time when he has had to ask Teresa to work, if she completes the task that she is doing, she automatically looks for something else to do. He also stated she has the ability to learn and to apply the knowledge in the position that she is in, and he is extremely pleased with her as an employee. After everything that Teresa has been through, she still has an attitude of gratitude stating that she is “very grateful for the assistance of the WIA program”, and she acknowledges that “no one owes me a thing, I owe it to myself” (to rebuild my life and my relationships). The HR Manager at Vanguard Furniture, Susan Roberts, states that “Teresa has the best attitude, and to see what she has been through and where she has come from, that is just amazing. If I had 10 more employees just like her, I would have no reason to complain”.

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Teresa will complete her internship on 6/19/15. Teresa obtained her driver’s license on May 17 and has paid all of her court costs. Teresa is now in the process of looking to purchase a reliable vehicle and obtain an apartment.

Teresa Douglass - Vanguard

James “Dallas” Copley was released from incarceration on 02/20/2015 after serving three years in a state correctional facility. Dallas had always drawn to the rowdy party type of crowds and soon found himself addicted to drugs and alcohol. Dallas would do anything to get his next high. He stole from family and others in order to support his habits. Dallas was in a relationship with a young lady he thought was the love of his life at the time. She was also addicted to drugs and alcohol and seemed to influence Dallas even more to this lifestyle. One day, Dallas was at a friend’s home and things began to get out of hand when a friend and Dallas’ girlfriend started flirting and exhibiting inappropriate behavior with each other. Dallas had been high for days prior the incident and his thinking and judgment were impaired. Dallas became outraged by the actions of his friend and started an argument. Dallas asked his friend to come outside so they could discuss the disagreement; when the friend refused to come out of the house; Dallas proceeded to set the home on fire with the friend inside. Dallas was convicted of attempted murder and arson. While incarcerated, Dallas received treatment for substance abuse. Upon release from prison, Dallas had no place to go and sought refuge at the Haven of Rescue Mission in Bristol. Dallas quickly found that obtaining employment would not be easy with his record. Dallas contacted People Inc to see if he could get assistance with finding employment. The WIA case manager immediately scheduled Dallas for Life Skills Classes and made a referral to the housing program. The case manager was able to secure an internship with Associated Tree Services in Abingdon as a Groundsman with a starting pay of $10 per hour. The employer required a driver’s license but was willing to give Dallas 90 days to have the license reinstated. Just Hire One and VA Cares have assisted Dallas with reinstatement of his license. Dallas has paid all fines and obtained his license on May 16, well before the employer deadline. Dallas also received assistance with housing and now has his own apartment. Dallas completed his internship on May 13 and he will receive a raise of $1 per hour upon completion of 90 days employment on July 13. Dallas also earned a Gold level CRC on June 12. According to Randy Tedder, Owner of ATS, Dallas will have the opportunity to receive training within the company and could advance up to $20 per hour within the first year. Dallas loves his new employment and is very grateful to the Just Hire One Program for making this happen. Dallas spoke with People Inc Board members on May 20, 2015 about how the program has changed his life.

4

James Dallas Copley – Associated Tree Service

5

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The Bottom Line

2014 was an exciting year for People Incorporated of Virginia as the community action agency celebrated 50 years of helping individuals to build their futures and realize their dreams. That same momentum has continued during 2015. The vision of the Workforce Investment Act program operated by People Incorporated of Virginia is to continue that legacy by having greater community and economic impact. To make the vision a reality, People Incorporated focused its PY’13 and PY’14 efforts on the dual bottom line.

The dual bottom line continued the provision of exemplary services to career seekers, but expanded to more effectively serve another very important customer, the business customer. Through business services such as internships and on the job training opportunities, People Incorporated of Virginia helped new businesses such as Classic Creations in Hillsville Virginia to begin production. It assisted North Carolina based furniture company Vanguard to expand its operations into Carroll County. Finally, existing businesses’ such as Empire Ford of Abingdon, Associated Tree Service of Bristol Virginia, and Steel Fab in Lebanon Virginia are able to grow and serve more customers. “We have been extremely happy with the quality of employees that the WIA program has provided Classic Creations” says Keith Sanders, President of Classic Creations. According to Randy Tedder, owner of Associated Tree Service, one individual who was placed in employment through business services provided by workforce development, may have the opportunity to train and advance to a position paying $20.00 per hour.

Increased focus on the business customer proved to be a successful plan as People Incorporated successfully placed in employment 87% of the 681 career seekers served through the WIA Adult, Youth, and Dislocated Worker Programs. “These types of numbers create a win-win for everyone. The career seeker and the business both benefit resulting in lasting economic impact. We look forward to continuing a lasting relationship with these business partners” says Betty Rowe Segal, Director of Workforce Development.

The Workplace Toolkit Progress Update 2015

June 16, 2015 Timeline Snapshot

Activity Proposed Timeline Status Recruitment Present – 1/31/14 Completed Eligibility and WIA Enrollment 12/11/13 – 1/31/14 Completed Participant Assessment to include drug testing 12/12/13 – 1/24/14 Completed Life Skills Training 2/3 and 2/4/14 Completed Social/Emotional Intelligence Training 2/5 and 2/6/14 Completed Digital Literacy Training (contextualized) 2/7/14 – 3/21/14 Completed

Tutoring in digital literacy occurs throughout program

Career Readiness/Academic Training (contextualized)

2/10/14 – 12/12/14 11 completed 12/19

Includes tutoring for identified academic needs Occupational Skills Training 2/10/14 – 12/12/14 7 completed on

12/19 4 completed Spring

2015 Credential Testing after completion of classes 12/15/14–12/19/14 Delayed Participant Internships 1/6/15 – 2/7/15 7 in internships Placement Activities 12/15/14 – 5/7/15 7 entered

employment Partnership with New River Community College

New River Community College has completed contextualized digital literacy, academic preparation and career readiness activities. The four individuals that had to complete one more class in Spring 2015, have completed moved into Job Search activities.

Worksite Development 5 of 7 graduates entered internships – All 5 have completed internships are either actively job searching or have been placed into employment. 1 entered employment directly from class and 7 more have entered employment at an average wage of $15.31 since completing classes and internships.

Expenditures Direct-to-participant expenditures through April 30, 2015 are:

Tuition/Books: $60,049.60 Supportive Services: $17,220.33 (includes $12,161.45 leverage from Goodwill) Weekly Attendance Incentive: $28,840.00

Grade Incentives: $100.00 Assessments: $330.00 Performance to Date Projected enrollments – 14 Actual enrollments to date – 14 Projected training completers – 12 Training completers = 11 Projected Entered employment – 10 Actual entered employment - 7 Employers: Volvo, Electro-plate Rite, SpeedCo, Wolverine, MOOG

Just Hire One

Progress Update – Goodwill Industries

June 16, 2015

Recruitment

Goodwill Staff has met with both Western Virginia Regional and New River Valley Regional Jails. Both jails were provided a flyer and marketing materials to provide to their inmates, to assist with recruiting for the behind the walls portion of the project. At this time, Western Virginia only has 1 individual who meets the criteria and is interested in the program. We have made the determination to begin at New River Valley Regional Jail with the behind the walls Work Readiness Training. Training began the first week of May. Training began at the Western Virginia Regional Jail in mid-May. Goodwill Reentry Staff is providing Work Readiness training to 5 individuals in the New River Valley Regional Jail and two in the Western Virginia Regional Jail. Contact information will be continue to be provided to those exiting, but not participating in the behind the walls portion of the program, the both facilities, so that they may contact Goodwill or People, Inc staff upon their exit.

We have met with local Probation and Parole Officers to recruit from their roles as well. Several have indicated that they will give out our contact information for their clients who are actively job seeking. 2 clients have been referred at this time, for a total of 8 being served currently. We anticipate further referrals from Probation and Parole, as well as the Regional Jails.

Life Skills and Job Seeking Skills Classes

In May, Goodwill Reentry staff provided Work Readiness classes to those behind the walls on topics such as: social interactions and customer service relationships. WIA staff will assist in facilitating the classes for recently released individuals. The curriculum will be adjusted to meet a six-week timeframe allowing for sessions of 2-3 hours per week for six weeks.

Worksite Development

WIA Case Managers are meeting with employers to inform them about the program and identify internship-to-hire employers. Staff will assist employers with the federal bonding process as needed. The case managers will develop an individualized transportation/child care and other supports plan for each participant.

Enrollments

There has been one WIA enrollment at this time of one of the individuals referred by Probation and Parole. We are still collecting eligibility information from within the regional jails. Probation officers have indicated an interest for more of their clients and we are assessing their eligibility at this time.

Expenditures

Expenditures to date totaled 2057.94, primarily for staff time related to the project, in the area of Work Readiness. We have invoiced $200 in direct to client expenditures for the one individual enrolled in WIA at this time, this was to assist in paying fines related to regaining his driver’s license.

Just Hire One

Progress Update - People Incorporated

June 15, 2015

Recruitment

People Inc staff continues to work with individuals identified by the Southwest Regional Jail. Virginia Cares has conducted the first social/emotional intelligence workshops. Staff at the SWVA regional jail reported the participants seemed to be excited about the opportunity and he was looking forward to seeing how the program works. People Inc case managers have met with the five individuals to begin the preliminary assessment of needs, eligibility and CRC preparation and testing. The individuals are expected to be released now through late August. People Inc staff has plans for the next class to be held at the Bristol VA jail.

The Just Hire One staff met with Sheriff Jack Weisenburger, Captain Hutton, and Good News Jail and Prison Ministry staff at the Bristol jail on June 3rd. The staff at the Bristol jail is very supportive of Just Hire One and is eager to begin the behind the walls piece during the month of July. Four individuals will participate in Just Hire One at the Bristol jail (to include both male and female). Drug court coordinator Margie Collins has also requested information about the program and has requested that staff attend a meeting with Judge Sage Johnson and other community partners during the month of July.

Staff attended Bland Correction Center Offender Re-Entry Resource Fair on May 7 and Marion Correctional Treatment Center Offender Re-Entry Resource Fair on May 15 and met with offenders scheduled to be released with the next 6 months.

Life Skills and Job Seeking Skills Classes

The “Behind the Walls” program at Southwest Virginia Regional Jail was completed on June 1st. Those participants will enter the next phase of the program which will consist of completion of assessments (including the CRC) in addition the job placement/development.

Worksite Development

WIA Case Managers and VA Cares staff continues to meet with employers to inform them about the program and identify internship-to-hire employers. To date two participants have entered employment and two individuals have completed or will complete within the next week internships with Vanguard and Associated Tree Service at starting wages of $12.00 and $10.00 ($11:00 per hour on July 13) respectively.

Enrollments

Six recently released offender participants have been identified and enrolled to date. Four individuals continue in the prerelease phase of the program. Case managers are pursuing internship opportunities as well as working with participants on Life Skills and Job Seeking Skills Classes. Probation officers

have provided documentation of clean drug screening upon enrollment and throughout program participation as needed. Two participants have been referred for housing assistance and one participant has been approved for housing.

City of Galax: 1 City of Bristol: 1 Washington County: 2 Smyth County: 1 Wytheville: 1

Prerelease: 4 individuals from Southwest Virginia Regional Jail (plan to return to Washington; Smyth and City of Bristol). 1 individual released, is now serving time in Sullivan County jail. 1 participant completed welding training and has applied for several positions. We have not pursued an internship as he has been arrested on drug charges in Tennessee, which is violation of his probation.

CRC: 3 (2 Silver, 1 Gold)

Expenditures

Life Skills Materials: $1,260.99

CRC Incentive - $100.00

Work Uniforms/Supplies: $102.88

Internships: $6,204.00

Reinstatement Fees: $85.00 (VA Cares also paid $75.00 towards reinstatement of driver’s license)

Placements:

Appalachian Cast Products – $9.50 per hour with full benefits

Bland Correctional Facility - $14.47 per hour with full benefits

Hardees - $7.75 (refused to attend life skills or work readiness classes – plan to exit for non compliance with the program.)

Internships completed:

Vanguard - $12.00 per hour (plus benefits) after completion of Internship on June 19. She has begun the process of buying a car and obtaining an apartment.)

Associated Tree Service - $10.00 will increase to $11.00 on July 13. (He has obtained driver’s license, a vehicle and moved into stable housing.)

This training will help front line staff increase their comfort level interacting with and providing services for customers/clients/employees with disabilities. Participants will learn common sense approaches and techniques to provide ‘on the spot’ accommodations. This workshop presents a pro-active approach to providing universal access to the diversity of individuals served and ways to assist and support all customers, including those with disabilities.

Learn about:

• ADA Basics • Etiquette • Spontaneous or ‘On the Spot’

Accommodations

For more information please contact: New River/Mount Rogers Workforce Investment Board

Reneé Sturgill, DRC 800 East Main Street, Suite 200 Wytheville, VA 24382 276-228-4051 renee.sturgill@nrmrwib.org

The Virginia Community College System in conjunction with the Virginia Department for Aging and Rehabilitative Services has implemented their Disability Resource Coordinator Initiative to increase employment opportunities and the economic self-sufficiency of persons living with disabilities. Funding for this program was made possible through a grant from the US Department of Labor’s Employment and Training Administration and the Office of Disability Employment Policy.

Providing Practical Customer Service

This training will help front line service providers increase their comfort level interacting with and providing services for job seekers with disabilities. Participants will learn common sense approaches and techniques to provide ‘on the spot’ accommodations. This workshop presents a pro-active approach to providing universal access to the diversity of individuals served and ways to assist and support all customers, including those with disabilities.

Learn about:

• ADA Basics • Etiquette • Spontaneous or ‘On the Spot’

Accommodations

For more information please contact: New River/Mount Rogers Workforce Investment Board Kimber Simmons, DRC 540-633-6764 6580 Valley Center Drive, Suite 119 Radford, VA 24141 kimber.simmons@nrmrwib.org

The Virginia Community College System in conjunction with the Virginia Department for Aging and Rehabilitative Services has implemented their Disability Resource Coordinator Initiative to increase employment opportunities and the economic self-sufficiency of persons living with disabilities. Funding for this program was made possible through a grant from the US Department of Labor’s Employment and Training Administration and the Office of Disability Employment Policy.

Providing Practical Customer Service

Date Description RCL Site Marketing

Received Core

services

Received Digital

Literacy

Other Training/

Use

Referred to Other

TrainingBusiness Outreach

Other "group"

Outreach

Number of Business

Participants served

Number of Community Participants

Served

3/3/2015 & 3/10/15

Employee training for a regional business on touch screen technology.

ipad Lab at business location Outreach to college 38 1 38

3/11/2015Network survey to increace collaboration Christiansburg Flyer 7 1 7

3/17/2015Network survey to increace collaboration Christiansburg Flyer 20 1 20

3/25/2015Network survey to increace collaboration Christiansburg Flyer 6 1 6

4/2/2015Social media traing for small businesses. Pulaski Email invite/flyer 20 1 20

4/15/2015 Open Lab WillisCitizens BulletinFlyers 1 1 1

5/21/2015NRV Job Fair Expo Job Seeker Survey NRCC 153* 1 1 153

5/27/2015iPad for Business Workshop

SWVA Business Incubator Email invite/flyer 16 1 16

6/1/2015 Open Lab WillisCitizens BulletinFlyers 2 2

6/12/2015Job Fair for At-Work Personnel Pulaski DSS Flyer 15 1 1 15

6/15/2015 employee "on-boarding"Goodwill Career Connect Center 4 1 1 4

6/19/2015 employee "on-boarding"Goodwill Career Connect Center 1

Total 15 75 39 1 7 4 38 246

*these 153 received "core services" at the Job Fair - but not necessarily with our iPads

Roving Lab Use Tracking

2015 Workforce Investment Board Meeting Schedule

February 25, 2015 April 22, 2015 June 24, 2015 August 26, 2015 October 28, 2015 December 9, 2015 (Joint with Elected Officials) * New Date

All meetings will be held on the fourth Wednesday of alternating months at the Wytheville Meeting Center (behind Wytheville Community College) beginning at 10:00 a.m.

WIB Member Travel Reimbursement

I hereby certify that on ____________________ I traveled to attend a WIB Meeting scheduled that same date. I am requesting travel reimbursement as follows: __________ X $0.575/mile = $ _______________________ Total Miles Reimbursement Requested ____________________________ ______________ Signature Date

Effective 1/1/15