new & emerging | basheer khan | mobile computing insights and recommendations.pdf

Mobile Computing:

Insights And Recommendations

The most comprehensive Oracle applications & technology content under one roofThe most comprehensive Oracle applications & technology content under one roof

Insights And Recommendations

Basheer Khan

Agenda

• Introduction

• Understanding Mobile Computing

• Mobile Computing Challenges

• The Oracle Solution

The most comprehensive Oracle applications & technology content under one roof

• The Oracle Solution

• Recommended Approaches

• Case Study

• Q & A

Introduction


Introduction

Presenter Bio

• Basheer Khan

– Oracle ACE Director

– Fusion Middleware & Applications

– Irvine, California, USA


– Irvine, California, USA

– Twitter: @bkhan

– Blog: khanb.blogspot.com

Oracle ACE Program

• Designed to recognize and reward members of

the Oracle Technology and Applications

communities for their contributions to those

communities


communities

• For more information visit:

oracle.com/technetwork/community/oracle-ace

Other ACEs at InSync11

Name Twitter

Chris Muir @chriscmuir

Connor McDonald @hamcdc

Craig Shallahamer @cshallahamer

Francisco Munoz Alvarez @fcomunoz


Richard Foote @richardfoote

Scott Wesley @swesley_perth

Tim Hall @oraclebase

Understanding Mobile Computing


Understanding Mobile Computing

Mobile Access Modes

• Web-based Mobile Access

• On-Device, Native Mobile Access

• Specialty Mobile UIs


Web-based Mobile Access

• Browser-based, connected mode

• Has existed for years but hampered by :

– Availability and cost of bandwidth

– Primitiveness of protocol support


– Primitiveness of protocol support

• New smart phones

= unlimited data plans

• New mobile browsers

= improved compatibility

On-Device, Native Mobile Access

• Operate independent of the network

• Device OS/platform specific

• Common use cases:

– Industrial mobile devices, offline data gathering


– Industrial mobile devices, offline data gathering

– Mobile workforce applications

• Laptop-based standard platform, some re-use possible

– Mobile Applications to extend ERP Applications

• Oracle Financials: Expense Approval for Managers

Specialty Mobile UIs

• Highly specialized, some overlap:

– Games

• Not in scope for Enterprise Mobile Computing

– Widgets


• Tied to specific OS APIs e.g. Android or Yahoo! widgets

– Web Implementation

• Portion of website e.g. Facebook, LinkedIn , Yelp

– Data Collection Application

• e.g. Point of sale with barcode scanning/card reading

Mobile Computing Challenges


Mobile Computing Challenges

Challenges to Developing a Strategy

• Multiple Devices & Platforms

• Data Management

• Provisioning & Security


Multiple Devices & Platforms

• Wide range of mobile devices

• Each vendor using different programming

language, APIs and development environment

• Most organizations can only support one or


• Most organizations can only support one or

two device types

• Separate teams of highly specialized

developers for each

Data Management

• Data Management key part of the design

• In the connected scenario, mobile devices can access enterprise data & services

• In disconnected cases, a range of problems


• In disconnected cases, a range of problems need to be addressed:

– How much data stored offline on each device

– Are all attributes relevant within a business object

– Infrastructure needed to support & synchronize

Provisioning & Security

• Risk of unauthorized access

• Devices can be stolen or lost

• Infrastructure to address device provisioning,

de-provisioning and general security


de-provisioning and general security

• Existing security infrastructure needs to work

seamlessly with device/application

provisioning infrastructure

The Oracle Solution


The Oracle Solution

Key Drivers

• Common Services Layer

• Consistent Programming Approach

• Simpler Declarative Programming Approach


Common Services Layer

• Common infrastructure & services shared with

rest of enterprise

• No separate and specialized data/services

layer


layer

• Repurpose existing service for mobile access

• Declaratively expose existing API in multiple

modes e.g. Web service or RESTful APIs

Consistent Programming Approach

• Common set of tools

– JDeveloper IDE & common programming model

• Extend existing skills required to build browser-based applications


browser-based applications

– Oracle Application Development Framework (ADF)

• Supports multiple User Interfaces

– Connect to data services using a pluggable layer

– Abstract underlying differences in infrastructure

Simpler Declarative Programming

• Highly standardized development

environment

– JDeveloper Integrated Development Environment

• Implementation details hidden from


• Implementation details hidden from

developer

– Declarative metadata-driven development

• No need to worry about implementation

details on individual devices

Oracle ADF for Mobile Devices

• ADF provides common service provisioning

and data-binding layer to service multiple Uis

• Two specific UI technologies provided for

mobile devices:


mobile devices:

– Oracle ADF Browser Client

– Oracle ADF Mobile Client

Oracle ADF Browser Client

• Based on JavaServer Faces (JSF) UI standard

• Device capabilities readily available in a

declarative fashion

• Specific rendering logic provided for


• Specific rendering logic provided for

optimizing UI experience on mobile devices

• Skins for iPhone provide a close match to

native iPhone look and feel

Oracle ADF Mobile Client

• Application implementation that is deployed

to mobile device as a native application

– Develop once, deploy to multiple devices

– Familiar, declarative development experience


– Familiar, declarative development experience

– Tighter integration with device-native services &

functionality (GPS, camera, barcode scanners etc.)

– Fully extensible and customizable

– Seamless integration of online/offline data access

Oracle ADF Mobile Client (cont’d)

• Two server-side services support data synchronization between server applications & ADF Mobile Client:

– Oracle Mobile Server: provides proven data synchronization infrastructure & application


Oracle Mobile Server: provides proven data synchronization infrastructure & application management capabilities

– Mobile Transaction Replay Service: replays application transactions asynchronously between client and server applications

Oracle ADF Mobile Architecture



• Multi-Channel Development

• Following client types supports:

– Desktop or Laptop Browsers

– Offline Desktop/Laptop Clients


– Offline Desktop/Laptop Clients

– Mobile Devices

– Office Productivity Tools (e.g. Microsoft Excel)


• Key Features of Multi-Channel Development

– Common business logic layer

• Consistent, integrated components delivering services

– Common infrastructure layer


• Abstracts application from device –specific platform

– Channel-specific UI components

• Data display, visualization, service invocation etc.

– Rich set of UI rendering technologies

• Optimized for target client, robust skinning support


• Any developer can enable multi-channel access

• Supports a variety of standards-based interfaces


interfaces

• Can easily integrate with any ERP such as E-Business Suite, JDE, Siebel or PeopleSoft

• End-users can access enterprise applications anywhere and anytime!

Recommended Approaches


Recommended Approaches

On-Device vs. Browser-based

• Consider the advantages of browser-based:

– Increased re-use of application components:

reduces the overall development effort

– Less deployment infrastructure: only requires a


– Less deployment infrastructure: only requires a

web browser on the device, no application

provisioning or data synchronization

– Wider mobile device support: can support any

device with a basic browser

On-Device vs. Browser-based

• Select On-Device, if you require:

– Extensive device services integration such as

Calendar, GPS, Barcode scanner

– Device native look-and-feel: if users are


– Device native look-and-feel: if users are

accustomed to use one type of device

– Offline data access and performance: mission-

critical applications that need consistent data

access & performance regardless of connectivity

Web-based Mobile Access

• For smart-phones, smaller phones/tablets:

– Use ADF Mobile Browser components

– Build web pages designed for small screen form factor and mobile navigation


• For full-size tablets (iPad or Android tablets):

– Use ADF Faces Rich Client components

– Create highly interactive UI that fully leverages large screen form factor

– Optimized to support touch screen gestures

On-Device, Native Mobile Access

• Mobile Client Application with Local Database

– Full functionality when disconnected, synchronize when connected

• Connected Mobile Client Application

– Data accessed through services interface real-time, no


– Data accessed through services interface real-time, no or limited local data cached

• Laptop Client Application with Local Database

– Laptop-based client, fully functional without network connectivity

Technology Components

Technology

Components

Mobile Client

Application with

Local Database

Connected Mobile

Client Application

Laptop Client

Application with

Local Database

ADF Mobile Client

Application

Required Required N/A

ADF Mobile Client Required Required N/A


ADF Mobile Client

Runtime

Required Required N/A

ADF/Fusion Web

Application

N/A N/A Required

ADF Runtime

Libraries

N/A N/A Required

J2EE Application

Server

N/A N/A Required

Technology Components (cont’d)

Technology

Components

Mobile Client

Application with

Local Database

Connected Mobile

Client Application

Laptop Client

Application with

Local Database

SQLite Database Required N/A Optional

Berkeley Database Optional N/A Optional

Oracle XE Database N/A N/A Optional


Oracle XE Database N/A N/A Optional

Oracle Mobile

Server

Optional N/A Optional

Oracle Database

(Server)

Required Optional Required

Typical Use Cases

Mobile Application

Types

Mobile Client

Application with

Local Database

Connected Mobile

Client Application

Laptop Client

Application with

Local Database

Applications deployed

to specialized, often

ruggedized industrial

mobile

Field Service,

Transportation,

Consumer Goods

Inventory

Management,

Warehouse

Management

Public Safety

(Police, Fire, and

Medical)


mobile Management

Mobile workforce

applications

Pharmaceutical

Sales, Insurance

Sales Force

Automation

Pharmaceutical

Sales, Insurance

Extension of

Enterprise Application

Functionality

Expense

Reporting

Business Intelligence,

Business Approval,

HR, Procurement,

Project Management

Specialized Mobile UIs

• Games: Do not use ADF, develop in device-native

language for performance & usability

• Widgets: Limited functionality, have gained

limited acceptance, native language


limited acceptance, native language

• Web Implementation: Leverage ADF Mobile

Browser for rich, mobile-optimized UI

• Data Collection: ADF Mobile Browser for casual

collection, ADF Mobile Client for rapid/repetitive

Security & Provisioning

• Security: Oracle ADF Mobile is completely integrated with Oracle Identity Management to ensure a common/consistent security infrastructure


• Provisioning: Integrates seamlessly with BlackBerry Enterprise Server or other 3rd party device management solution. Oracle Mobile Server provides key management services where there is no native provisioning support

Summary

• Oracle’s Strategy formulated based on:

– Mobile users demand for extension of enterprise applications & a highly-native user experience

– Mobile application developers need for a framework & tools that lower barrier to entry/cost


framework & tools that lower barrier to entry/cost

– Constant innovations in mobile technologies that is drive platform diversity & greater functionality

• Strategy fulfills all these requirements with a common framework and toolset

Case Study


Case Study

Automated Ticket Validation (ATV)


Featured Use Case

Mobile Application

Types

Mobile Client

Application with

Local Database

Connected Mobile

Client Application

Laptop Client

Application with

Local Database

Applications deployed

to specialized, often

ruggedized industrial

mobile

Field Service,

Transportation,

Consumer Goods

Inventory

Management,

Warehouse

Management

Public Safety

(Police, Fire, and

Medical)


mobile Management

Mobile workforce

applications

Pharmaceutical

Sales, Insurance

Sales Force

Automation

Pharmaceutical

Sales, Insurance

Extension of

Enterprise Application

Functionality

Expense

Reporting

Business Intelligence,

Business Approval,

HR, Procurement,

Project Management

Capitol Corridor

• 170-Mile Passenger Rail Service connecting Sierra Foothills, Sacramento, the San Francisco Bay Area and Silicon Valley/San Jose

• Service Plan– 32 Trains (Mon – Fri)


– 32 Trains (Mon – Fri)

– 22 Trains (Sat, Sun & Holidays)

– Connecting buses to Reno, South Lake Tahoe, Monterey, Santa Cruz, Santa Barbara

• Partnership among CCJPA, Caltrans, Amtrak, and Union Pacific

ATV Project

• Objectives– Upgrade antiquated railroad seat check process

– Improve credit card processing

– Meet today’s business requirements (speed, automation, efficiencies)


automation, efficiencies)

• Benefits– Revenue Management

– Real Time Manifest/Targeted Marketing

– Real Time Credit Card Authorization

– Electronic/Digital Remittance

ATV Project<XML>

<XML>

Credit Card Settlement

& Reconciliation Data

Amtrak Server

Financial

Reconciliation

Data

<XML>Credit Card

Authorization

& Response

Merchant Bank

Maintenance

Dashboard

(APEX)Reports


Remote Server

Oracle

Relational

Database

<XML>

<XML>

<XML>

Sale/Validation

Data

Real-time Data

Feed

<XML>

Ticket Validation

Data

End of Shift Data

Wireless

Handhelds

Docking Stations

Oracle Fusion

Middleware

ATV Onboard Equipment


The MC75 Motorola Handheld Computer with MSR7000-100R

Snap-on Magnetic Stripe Reader and the MZ220 Mobile Printer

(Bluetooth enabled)

ATV Functional Overview

• Tariff Book

• Ticket Validation

– Known Tickets

– Unknown Tickets


– Unknown Tickets

• Ticket Sales

– Cash Transaction

– Credit Card Transaction

• End-of-Trip Reporting

ATV – Tariff Book


ATV – Ticket Validation

• ATV validates Amtrak issued

train tickets via the Barcode

reader


• Conductors can access the

ticket validation screen by

tapping the Validation

menu button on the Home

screen

ATV – Ticket Validation


ATV – Ticket Sales

• ATV supports one-way

ticket sales only

• Accommodates multiple

payment options (cash,


payment options (cash,

credit, and money orders)

• To begin a ticket sale, the

conductor selects the Sales

option on the Home screen

ATV – Cash Sales


ATV – Cash Sales

Sales Receipts Ticket Seat Check


ATV – Credit Sales


ATV – Credit Sales

Sales Receipts Ticket Seat Check


ATV – End of Trip Report


Acknowledgement

• Oracle Mobile Computing Strategy

White paper dated March 2011

Author: Duncan Mills

Contributing Author: Joe Huang


Contributing Author: Joe Huang

About Innowave

• Founded in 2005

• Headquarters in Irvine, California and APAC office in Penang, Malaysia

• Oracle Platinum Partner, specializing in Fusion Applications and

Middleware

• Expertise includes: Fusion Middleware, ADF, BPM Suite, SOA Suite, SOA


• Expertise includes: Fusion Middleware, ADF, BPM Suite, SOA Suite, SOA

Governance, OBIEE, WebCenter Suite, Identity Management

• Implement, upgrade, and enhance Oracle Fusion Applications, E-Business

Suite, JD Edwards, PeopleSoft, Siebel & Hyperion Applications

• Extensive experience and expertise managing global and local

implementations across various industry verticals

www.innowavetech.com

Questions?

Don’t miss!Fusion Applications Overview:

From An Implementation Perspective

Aug 17th 12:15 – 1:00 Auditorium A

More questions?Meet the Experts Roundtable


Basheer [email protected]

+1.949.735.4025

@bkhan

khanb.blogspot.com

Meet the Experts Roundtable

Aug 17th 9:00 – 9:45

new & emerging | basheer khan | mobile computing insights and recommendations.pdf

Technology

oracle solutionthe

oracle ace program

mobile access browser

industrial mobile devices

mobile computing challengesthe

mobile access modes

offline data

device provisioning