New Email Signature Template and Email Domain Change Update

January 2016

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Table of Contents 1. Updating to the Standard Northwell Health Email Signature

• Microsoft Outlook Instructions (p. 3)

• Outlook Web Access (OWA) Instructions (p. 4)

• Mobile Devices (p. 5)

2. Guidance on the Email Domain Change - @nshs.edu to @northwell.edu (p. 6)

3. Technical Support and Questions (p.7)

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Updating to the Standard Northwell Health Email Signature

All Northwell Health employees, including those who work in hospitals and ambulatory practices, are strongly encouraged to use the new standard Northwell Health email signature going forward.

1. Microsoft Outlook Instructions

If you access email via Microsoft Outlook on a work PC*, the new email signature template is already loaded into your email account. Follow these steps to update and begin using the new signature template:

1. In Outlook, open a New Email and select the Insert menu

2. Click the Signature button and then click Signatures… at the bottom of the drop down menu

3. On the Email Signature tab, select Northwell Health Template (if you don’t see this template listed, please restart your computer and try again)

4. In the bottom window, replace the template text with your own information, being careful not to change the font formatting (size, style, font, spacing, etc.)

5. Use the Choose default signature settings to set this template as your default for new messages (you may also do the same for replies/forwards, if that is your preference)

6. Click OK to save your changes

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*These instructions only apply to Windows-based PCs. If you use a Mac computer, you will need to add your new email signature manually by copying and pasting the template on the next page.

Updating to the Standard Northwell Health Email Signature

2. Outlook Web Access (OWA) Instructions

If you primarily access email via Outlook Web Access (OWA) in a web browser, you will need to manually copy and paste the new signature into your OWA account. Follow these steps to update and begin using the new signature template:

1. Log into your email at http://webmail.nshs.edu/

2. Click Options

3. In the left side menu, click Messaging

4. Copy and paste the template on the right into the E-mail Signature section

5. Replace the template text with your own information, being careful not to change the font formatting (size, style, font, spacing, etc.)

6. Check the box to automatically include your signature on outgoing messages

7. Click Save at the top left to save your changes

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First M. Last Name Title Department Hospital/Facility/Practice Street Address City, ST 00000 Tel: (000) 000-0000 Cell: (000) 000-0000 Email: name@northwell.edu

Northwell Health Visit us at Northwell.edu

Double click the signature template below, then copy and paste it into OWA

Updating to the Standard Northwell Health Email Signature

3. Mobile Devices

If you access email via a smart phone, tablet or other mobile device, go to your device settings to update your signature.

Note that some mobile devices, including the iPhone, do not allow you to change the formatting (fonts, styles, etc.) of your email signature. It is still recommended that you use the following structure to build your email signature on a mobile device.

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First M. Last Name Title Department Hospital/Facility/Practice Street Address City, ST 00000 Tel: (000) 000-0000 Cell: (000) 000-0000 Email: name@northwell.edu

Northwell Health Visit us at Northwell.edu

Guidance on the Email Domain Change

Effective December 29, 2015, all @nshs.edu email addresses will change to @northwell.edu. Following are some key considerations related to this conversion.

1. Emails sent to your @nshs.edu email addresses will be forwarded to your @northwell.edu mailbox, and will be delivered without interruption (until further notice)

2. If you have external/third party accounts associated with your @nshs.edu email address, you should continue to log in using that address until you update the email address and/or login ID in the account settings

3. Your “alias” (i.e., the portion of your email address before the @ sign) will not change

4. When you look someone up in Global, their @northwell.edu address will show

5. Sent emails will automatically be delivered from your new @northwell.edu address

6. The email addresses of CareConnect, Flex Staff and Brany employees will not change

7. Personal email distribution lists in your Outlook account will not update automatically

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Need Technical Support?

For support with setting up your new email signature template, or questions related to the email domain change, the IT Service Desk is available 24/7/365.

• Call: (516, 631, 718) 470-7272

• Email: ISHelpDesk@nshs.edu

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