new brunswick 2013

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CAPP Academic Denise Woods-Goldstein International Director, Canada [email protected]

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Page 1: New brunswick 2013

CAPP Academic

Denise Woods-GoldsteinInternational Director, [email protected]

Page 2: New brunswick 2013

Setting the Stage: the Growing Importance of Information Technology

Importance Today

NET Unimportant

Projected Importance in 2014

NET Important

Neutral

Very Important

Important

NET Unimportant

NET Important

Neutral

Very Important

Important

Source: CompTIA’s IT Skills Gap studyBase: 500 U.S. IT and Business Executives

Page 3: New brunswick 2013

Research Confirms Many Common Perceptions of Teens and Young Adults

Love technology✓

Act as technology facilitators✓

Unsure of their future✓

Page 4: New brunswick 2013

Love of Technology Doesn’t Always Translate to Career Interest

Perceptions of IT CareersInterest in IT Careers

Requires good math and science skills

Opportunity to use technology to help people

Fun, interesting work Pays well

Difficult, complicated work Easy-to-get a job Solitary work Just for tech geeks Boring

Top Tier Perceptions

Second Tier Perceptions

Base: Total 1002 respondents, 13-17 years=503, 18-24 years=499, Male=501, Female=501

Page 5: New brunswick 2013

Low Interest in IT Careers May be Partially Explained by Information Gaps

Responses of teens and young adults that indicated they are not interested in a career in IT

Base: Total 1002 respondents, 13-17 years=503, 18-24 years=499, Male=501, Female=501

Page 6: New brunswick 2013

Specific Areas of Technology Resonate More Than a Generic Career in IT

Interest in this type of work/career path

Base: Total 1002 respondents, 13-17 years=503, 18-24 years=499, Male=501, Female=501

Page 7: New brunswick 2013

Take-aways

Opinions are formed early✓

Knowledge gaps exist✓

Many positives to leverage✓

Page 8: New brunswick 2013

Top Ways IT Certification Impacts Job Performance

Source: CompTIA’s IT Training and Certification: Insights and Opportunities study, August 2009 Base: 1,155 IT certification holders

47% More insightful problem solving

37% Better able to understand new or complex technologies

31% Improved career advancement opportunities

30% Higher productivity

23% Higher customer satisfaction

23% Better communication with co-workers/clients

From the certification holders’ point of view

Page 9: New brunswick 2013

High Value

Moderate Value

Low Value

Overall Value of IT Certifications [in terms of a validation of skills/expertise from the perspective of hiring managers]

Source: CompTIA Employer Perceptions of IT Training and Certifications| N = 800 US hiring managers, 350 UK, 230 South Africa | Q15

Page 10: New brunswick 2013

IT Manager Opinions of CertificationsAgree/ Strongly

AgreePartly Agree,

Partly DisagreeDisagree

(net)

Source: CompTIA Employer Perceptions of IT Training and Certifications| Base = 800 US hiring IT managers

Page 11: New brunswick 2013

Rewards/Recognition Provided to Staff that Achieve a Certification

Source: CompTIA Employer Perceptions of IT Training and Certification Base: 248 HR Executives | 804 Business and IT Executives

HR Certifications

IT Certifications

Organizations with a formal policy

towards IT certifications are more

likely to provide a monetary benefit

for achieving certification than those

with no formal policy (57% vs. 43%).

Page 12: New brunswick 2013

Value of IT Certification to Individuals

Not Valuable

Somewhat Valuable,

Somewhat Not Valuable Valuable NET Valuable

Overall value 18% 28% 54% 82%

Getting a foot in the door/interview 20% 24% 56% 80%

Promotion/career opportunities 26% 28% 47% 75%

Higher salary or pay 31% 28% 41% 69%

Changing fields or industries 32% 29% 39% 68%

Source: CompTIA’s IT Training and Certification: Insights and Opportunities study, August 2009 Base: 1,155 IT certification holders

Page 13: New brunswick 2013

Organizations Recognize the Value of Testing After Training to Confirm Knowledge GainsA net 84% of organizations agree that it’s important to test after training to confirm knowledge gains

Security Certifications

have Low ROI

Security Certifications have High

ROI

Security Certification

s have Moderate

ROI

A net 94% of organizations* believe security certifications positive ROI

Strongly Agree

Agree

Source: CompTIA’s 9th Annual Information Security Trends studyBase: 350 U.S. organizations with a formal or informal policy towards the use of IT certifications

Page 14: New brunswick 2013

About CompTIA

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Manufacturers

Distributors

Resellers

Educational Institutions

Corporate Training Organizations

A non-profit trade association since 1982 advancing the global interests of information technology (IT) professionals and

Companies including:

Page 15: New brunswick 2013

ECAP Mission and Charter

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EducateEducate The IT Community

(Education = CEUs, 10 week guides,

webcasts, research, white papers, MRC, events,

communities)

CertifyCertify The IT workforce

(Certify = Strata, + series, global leadership, career

development, IT Pro, CAPP)

AdvocateAdvocate On behalf of IT

(Advocate = the PAC, Capitol Hill, grassroots, cyber

security, workforce, health IT)

Philanthropy Philanthropy Ability to give back

(Philanthropy = CAAT, Year Up, Creating Futures, military

personnel, at-risk youth)

Our MissionOur Mission

Page 16: New brunswick 2013

Program Criteria

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Page 17: New brunswick 2013

Program Criteria

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Page 18: New brunswick 2013

Program Criteria

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Page 19: New brunswick 2013

Interactive IT Certification Roadmap

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http:certification.comptia.org/certroadmap Under Explore Careers Tab

Page 20: New brunswick 2013

Partner Benefits

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Page 21: New brunswick 2013

Program Benefits

21*US/Canada: Benefit starts after $500 in voucher purchases

Page 22: New brunswick 2013

IT Curricula and Tools

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IT Career Guidance Tools- Describes career choices and outcomes

CompTIA Curriculum Pathway - Describes curriculum and certification options

Assessments and Sample Questions – Helps assess IT knowledge and skills and helps practice for the exams

Certification Exams -Qualifies students for jobs, promotions and compensation

Academy Quick Start Guide

Academy Instructional Tools

Instructor Readiness Kit*• Assessments and Sample Questions

• Free eLearning Courses• Free Exam Vouchers for each course

Instructor Tip Sheets• Class set up etc.

• Certification career outcomes• Exam Details

Student Tip Sheets• Certification career outcomes

• Exam Details

Academy Curriculum Pathway

•Benefit starts after $500 in voucher purchases

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Page 23: New brunswick 2013

CompTIA’s Certification Program

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Page 24: New brunswick 2013

© 2009 – All rights reserved. No reproduction or distribution permitted without the written authorization of CompTIA.

Certification/Certificate MissionCertification/Certificate Mission

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• Networking

• Security

• PC Repair

Ensure Professionals have the Knowledge and Skills to Perform IT Job Roles

• Server Technology

• VoIP

• Project Management

• More than 1.7 million CompTIA certified professionals worldwide

• Recognized by top tech companies such as HP, Sharp, Microsoft, Lenovo and Ricoh

• Globally-recognized, vendor-neutral certifications - ensure proficiency in a variety of fields, such as:

Page 25: New brunswick 2013

Career Pathway

25* Source: ComputerWorld Salary Survey 201- U S salary only

Hardware

Systems

Methodology

Foundational Foundational Certification that Certification that

qualifies for IT Jobsqualifies for IT Jobs

Possible Job Roles• Help Desk/Technical•Support Specialist

Average Salary : $50,364*

Core Certifications with Transferable Skills to Other TechnologiesCore Certifications with Transferable Skills to Other Technologies

Network+ and 2 years Network+ and 2 years networking networking experienceexperience

Average Salary: $63,027*

Possible Job Roles• Network Admin• Network Technician

2 years network 2 years network administration with administration with

security focussecurity focus

Average Salary: $93,667*

Possible Job Roles•Security Specialist•Network Admin

CompTIA Certifications & Certificates CompTIA Certifications & Certificates Vendor TechnologyVendor Technology

Fundamental skills to prepare for certification/job

IT Foundational Certificate for

core skills

Career Paths• A+ Certification• General job prep

Foundational IT Credential for Multiple Careers

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Page 26: New brunswick 2013

Questions?

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