new balance bi case study

©2017 Dimensional Insight, Inc.

Self Sufficient Access and Analysis of Key Metrics Across a Global Organization

New Balance Athletic Shoe, Inc.

Case Study


New Balance Athletic Shoe, Inc.

Headquarters: Boston, MA

Athletic footwear and apparel made in the USA Revenue just under $2B Markets for men, women,

and children 4,000+ employees

BI Solution: Diver Platform

Quick Facts


The Challenge

New Balance is a complex, dynamic business; as such, it requires detailed reports that analysts can use to make better decisions.

However, information requirements are constantly changing which can cause severe backups in reports requests.

New Balance also faced a cumbersome problem of printing reports from an ERP system that lacked ad hoc capabilities


The Solution

Tying data together with Diver Platform The CEO, CFO, sales

managers, all executives, and all sales reps can access and analyze key metrics across the global organization in a self-sufficient manner.

Diver is able to deliver the right information to the right people at the right time.


Integration

ERP systems, product lifecycle systems, warehouse management systems, and retail systems all roll into Diver.

New Balance uses Diver to monitor and manage performance in retail stores and the emerging e-commerce business by analyzing and comparing: – Key metrics – Sales goals and budgets – Year-over-year growth – Top 10 product sales– Store traffic– Ecommerce sales

Diver rolls up all systems into one


Results

Diver is the most used application in the company with more than 1,200 users across New Balance’s worldwide organization.

New Balance effectively improved visibility of detail data, the effectiveness and speed of decision-making, decreased reporting costs, and eliminated request backlog.


Learn more

To find out more about this project, visit:

http://www.dimins.com/case-studies/self-sufficient-access-and-analysis-of-key-metrics-across-a-global-organization/






new balance bi case study

Data & Analytics