networked audiences: what we learn from data / gilad lotan / ipz2012

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Networked Audiences: what we learn from data #IPZ2012 Gilad Lotan - @gilgul - [email protected]

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At a time when attention is a scarce commodity, true power lies in understanding how information flows within networked audiences. It is no longer possible to demand one's attention, or even expect it at a certain point in time. For a message to spread, it must be picked out from overflowing streams of updates, photos and links, and chosen to be reposted by each individual. The networked nature of social media may give some messages an overwhelming boost in popularity, but in most cases they fade as fast as they were created. It is imperative that we use available data to better model, track and gain insight about our audiences in order to make the best decision at any given time.

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Page 1: Networked Audiences: what we learn from data / Gilad Lotan / IPZ2012

Networked Audiences: what we learn from data

#IPZ2012Gilad Lotan - @gilgul - [email protected]

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Flickr: mangpages

Attention is the Bottleneck

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Information Flows through People

Alex Dragulescu

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Flickr: sharynmorrow

$ = f(Channel, Demographics, Time, …)

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$ = f(Topic, Network, Timing, Influence, Trust,

“engagement” …)

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Daily Routines

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Geographic Distribution

USA

IndonesiaGermany

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Data Reflects Us

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49ers: 36, Saints: 32

Identifying Spikes

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Game starts

Game ends!49ers

Typical Sports Event

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Social Movement

TV Show

Awards Ceremony

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#OWS

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#gayrights, #lgbt, #jesus, #flipflop, #jobs, #economy

#palestine, #OWS, #immigration,#abortion

#republican, #dems, #economics, #amnesty

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Invisible Audiences

Flickr: left-hand

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Al-Jazeera Fox News

Difference between Audiences

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@Pepsi@AP@AJEnglish

Audience Activity

Whitney Houston’sTragic Death Announced

Pepsi Promotion

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#Kony2012

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Pittsburgh

Oklahoma City

Noblesville, IN

Engelwood, Dayton, OH

Birmingham, AL

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Information Flows

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Gaining Your Network’s Trust

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The Right Network

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Know your audienceWhat type of people follow you, how they’re connected, where

in the world they areAlignment between content and audience

No to vanity metrics more followers doesn’t necessarily mean more engagement

Realtime Information be aware of the constantly changing conversation

Bridges vs. “Influencers” just because we’re connected doesn’t mean information will flow

Building up the Right Networktrust, resonance, interest

Not necessarily about being First

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Thank YouGilad Lotan | @gilgul

[email protected]