netcash overview
TRANSCRIPT
8/7/2019 Netcash Overview
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Netcash (Pty) Ltd - 2 - www.netcash.co.za
The Company
We have developed the most advanced
solutions for modern day businesses and
organizations to manage, monitor and settle
debtors and creditors. Our Philosophy
We have built our service around the straight
forward truth that people want simple, cost
effective and efficient services. We underpin all of
these with a reputation for delivering beyondexpectation.
Our Service
We understand that your cash flow and your
relationship with your customers and creditors are
the two most important aspects of your business.
This is why we will ensure that all your transactions
are processed accurately and on time each and
every time.
Registration Requirements
The account registration procedure is completed
online and your service agreement will be
forwarded to you by email for completion.
No Fixed Term Agreement
Our service agreement has no fixed timeframe
which allows you the flexibility to discontinue theservices at any time.
Netcash Account
A Netcash account provides online access to a
range of services which provide you with the
ability to exercise control and manage your
debtors and creditors effectively.
For a monthly service fee of R160 you will have
access to multiple services at no additional cost.
Our range of services currently consist of;
Debit Order Collections
EFT Payments
Credit Card Processing
Business and consumer Credit Data
We are constantly reviewing these services to see
how they can be improved, as well as adding new
business services to our offering.
Approval Times
There are no lengthy approval times for a Netcash
merchant account. Implementation of the service
can be done in a matter of hours.
Service Evaluation
We invite you to evaluate any of the Netcash
services. If you are not satisfied for any reason,
you may cancel the service without any penalties
or cancellation charges.
Money Back Guarantee
We have such confidence in our system and
services that we will allow you to evaluate any of
our services for 60 days. If you are not 100%
satisfied for any reason, we will cancel your
service agreement and refund your account setup
fees.
No discussions, no questions, just your
complete satisfaction.
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Technical Features
Our commitment to service is backed by the
most technologically advanced internet based
system. The first of its kind in Southern Africa.
System Integration
We have developed the Netcash system with the
understanding that our merchants have different
business process requirements. We offer various
methods by which your transactions can be
processed. If you need an alternative to our web
interface you can choose one of the other
integration methods that suits your unique
requirements.
Data Security
The netcash system is developed with the
same demands on security and performance
as the sites used for internet banking services
and share trading.
Data is secured using Secure Socket Layer
(SSL) technology with up to 256bit encryption,
certified by Thawte.
Our servers are hosted behind multiple layered
electronic firewalls to protect transactional and
banking information against unauthorized
access from third parties, loss and fraud.
Web Service Validation
The data validation component is available to all
our merchants as a web service which can be
integrated into your web site or management
software. The component can be used to validate;
Bank account numbers and branch codes
Credit Card numbers
SA Identification numbers
This means you can validate details while you are
capturing details on you management system or
website. (Technical document available)
NetFTP Upload
If you are presently capturing your debtors’ and
creditors’ information on in-house software
packages then the relevant details can be
exported into a CSV file format from your financial
package or database. You then have two options
of uploading this data directly onto the Netcash
system
NetFTP – Allows you to logon to your Netcash
account and select the CSV file from your PC
and upload it onto your Netcash account.
Automated NetFTP – Allows you to
automatically upload the data from your
management system or software to the
Netcash servers with and HTTPS request.
(Technical document available)
Statement Downloads
We understand that submitting your transactions
for processing is only half of the process. The
results of these transactions can then be
downloaded and imported into your accounting
system using the NetFTP services. This will
enable you to reconcile the entire process.
(Technical document available)
Other Software Integration
A number of software vendors have developed
Netcash file formats to allow the CSV files to be
generated and loaded directly into your Netcash
account using one of the NetFTP services.
(Vendor list available)
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Debit Order Collections
If you are a business, group, club or
association that collects money from
customers, members or subscribers, then the
Netcash service is the most efficient, reliable
and cost effective method available
Service Features
With Netcash you can automatically and
electronically debit your clients’ accounts for your
recurring and non-recurring collections as well as
eliminate the ongoing expense of accepting
payments through the traditional paper and
magtape methods. It is an effective and safe
alternative to receiving money in cash, by cheque
or stop order.
Surety Requirements
Netcash does not require you to provide upfront
guarantees against your Debit Order Batch
value.
You will receive up to 90% of your debit batchvalue on the day the debit orders are
processed.
The retained amount is released 22 working
days later.
Debit Order Mandate
Netcash will provide you with the required wording
for the debit order instruction forms that need to be
signed by your customers. In addition, Netcash is
the only service that will allow you to debit frombank accounts as well as selected credit card
accounts.
Debit Order Mandate Storage
Client mandates can be uploaded electronically
onto the Netcash system as a backup to your
original documents.
Debit Order Processing
Processing Days - Debit Orders can be processed
on any workday, Monday to Friday, excluding
public holidays. We have two debit order services
available:
2 Day Service - You will be required to process
and authorize your debit order batch by 12pm
(evening) two working days prior to the requested
action (deduction) date. Funds are transferred to
your account on the action date
Same Day Service - You will be required to
process and authorize your debit order batch by
10am on the action (collection) date. Funds are
transferred to your account the next working day.
Credit Card Transactions – You can add and
process debit orders against all Southern African
bank accounts, Master & Visa Credit Cards.
Unpaid Entries
Notifications of unpaid entries are provided to you
as part of our extended services. We receive
unpaid data information from the Banks in real
time. As these are being processed on our system
you will be notified immediately by email.
Refer to Service Features section for
Internet based system
System users
Multibank transacting
Data validation
Transaction notifications
Reports
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EFT Payments
Secure electronic payments to all banks and
account types for simultaneous payment.
Service Features
The Netcash service does away with the production of
payroll cheques and cash handling, thus reducing the
merchants costs associated with such payments. The
Netcash EFT Payments service works on the same
basis as internet payments.
Why use the Netcash EFT Payments?
User friendly interface
Import capabilities mean one point of capture –
within your payroll/accounting package and save
you time by not having to recapture batches online
Our pricing is generally much cheaper and safer
than writing a cheque or internet transfer.
All transfers reflect on the beneficiaries accounts
on the same day, irrelevant of which bank they
have an account with.
It eliminates the risk of having cash on your
premises.
Processing Options
Capture and submit payment beneficiaries and
payments directly on the website. This is the same
as using Internet banking for payments.
Import data with CSV file. The Netcash file format
is available on request.
Data can be imported using Softline’s VIP or Pastel
Payroll packages. You will need to obtain the
software updates in order to have access to this
functionality.
Pastel Partner Payroll
Software version : 2008 Version 2a
Downloadable at : www.pastelpayroll.co.za
Pastel will be sending CD version 8.0.2.1 to all clients.
Pastel Payroll Support
011 304 4000 - [email protected]
Softline VIP
Software version : Version 2.7a
Software update : Contact your VIP Consultant to get
enhancement as it will not be sent to all VIP users, or
email [email protected] or Tel 012 4207000
Payment Processing
Processing Days – Payments can be processed onany workday, Monday to Friday, excluding public
holidays. Batches can be post dated.
Same Day Value - You will be required to process and
authorize your payments by 11am on the date you
want payment made. The payment value will reflect in
the beneficiaries account on the same date.
Credit Balance – If you are processing debit orders,
you can release payments against the value of your
debit collection batch value.
Funds Transfer – If you do not have an available
balance in your Netcash account to make payments
against, you can transfer the funds to a Netcash
clearing account at the bank of your choice.
Payroll Administration Companies
If your business is involved with payroll administration
for other companies, Netcash has a tailor made
solution for you that will add value to your serviceoffering. Please enquire with one of our account
managers.
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Credit Card Processing
Enabling merchants to authorize, settle and
manage credit card transactions from a website.
Service Features
Netcash act as the intermediary between our merchant
and the financial institution. We offer two distinct credit
card processing services which allow our merchant’s to
process transactions at any time without an Electronic
Data Capture (EDC) terminal radio or telephone link to
the bank. All our merchant requires in terms of
infrastructure is access to the Internet. The services
are designed for ease of use for our merchant, and
cardholder security.
Why use the Netcash Terminal?
Netcash Terminal allows you to turn your computer
into a Point of Sale credit card terminal.
You can accept Master and Visa Cards
No installation, programming or software is required
for this service.
Simply log on to your Netcash account and
manually process your customer’s credit card
transaction.
The authorization happens immediately, allowing
for real time online credit card payments to be
processed.
Terminal Processing
Processing Days – Transactions can be processed 24
hours a day, seven days a week.
Credit Card Vouchers - Netcash will provide the
merchant with Card Vouchers which they can use to
make an imprint of the credit card and get the
cardholder to sign. These details are entered into the
Netcash system for immediate authorization.
Card Vouchers – The card vouchers are then returned
to Netcash for processing and funds released to you.
Why use Netcash Gateway?
Netcash Gateway enables the merchant to
seamlessly direct credit card transactions from their
web site or shopping cart to the Netcash payment
webpage.
Your details can be presented on that page so that
the customer does not feel as if he/she is leaving
your website.
The Netcash Gateway can be set up with no
additional programming. SSL encryption is utilized
on the Netcash gateway payment webpage insuring
that security risks are eliminated.
Gateway Processing
The merchants' web site takes the customer through
the purchase process and once the amount of the
order has been calculated a Credit Card Payment
button is pressed by the cardholder. Netcash
establishes an SSL3 secure link with the browser and
presents the next page which contains the merchants ’
logo and displays the reference number, description of
the goods and the amount provided by the merchant. It
also contains fields for the cardholder to enter the
necessary card details. Once the cardholder has
completed the fields and clicked the button, the
transaction is presented on-line to the cardholders’
bank for authorization.
3 D Secure
Netcash complies with Verified by Visa and Master
Card Secure Code, which are global programmes
designed to make shopping on the Internet safer and
more secure for both consumers and merchants.
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Credit Data
Helping our merchants make informed
business decisions to minimize risk and maximize growth opportunities.
Service Features
We have partnered with Credit Data (Pty) Ltd, to
provide our merchants with access to data from a
variety of the major credit bureaus and providers in a
single location. These sources include TransUnion,
Experian, CIPRO and the deeds office. With the use of
the latest technology, our merchants have access to a
wide range of reports via their Netcash account. We
are constantly developing new and unique products
based on market needs. The main categories of
products we offer are;
Consumer products
Commercial products
Deeds searches
Employment Screening
Identity (ID) Number Verification
An ID Number Verification checks that a supplied ID
number is valid and verified against the suppliedname and surname as per the Department of Home
Affairs.
Consumer Trace
A consumer trace is a tracing product supplying the
latest telephone numbers, addresses and consumer
information on an individual.
TransUnion Consumer Enquiry
A standard consumer credit enquiry showing an
individual’s personal details, address information,
employment information, telephone history,
judgements, notices, notarial bonds, defaults and
enquiry history from the TransUnion credit bureau.
Experian Consumer Enquiry
A standard consumer credit enquiry showing an
individual’s personal details, address information,employment information, telephone history, judgments,
notices, notarial bonds, defaults and enquiry history
from the Experian credit bureau.
Combination Consumer Enquiry
The Combination Consumer Enquiry offers the
information from both of the above reports (TransUnion
and Experian Consumer Enquiry) in a single report
side by side in simple layout.
Business Enquiry
The business identification is displayed (business
name, start date, industry, business function, phone
number, fax number, VAT number, physical and postal
address), name history, registration details as per the
registrar of companies, member ’s break down, civil
court records, default data, and notorial bond
information.
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Netcash Pricing
One account – Multiple services
Maximum value
Introduction
We have a tiered pricing structure for various
transaction volumes and values processed per
month.
If your requirements change, or you start doing
higher volumes of transactions, we will adjust
the pricing structure to suit those needs and
save you further costs.
We have kept our pricing structure simple with
no hidden or arbitrary charges.
These prices are quoted as a guide. Should you
have specific requirements please do not
hesitate to contact us.
All prices exclude VAT.
Netcash Account
Account setup fee R425 - This is a once off charge.
This fee includes the client take on if you already
process transactions with another service provider.
Monthly service fee R160 - The monthly service fee
will give you access to all the Netcash services
outlined in this proposal.
Price comparison – If you are using any of these
services with another service provider we will gladly
do a price comparison for you.
EFT Payments
Transactions Cost
0 – 50 R 3.00
51 – 100 R 2.95
101 – 250 R 2.90
251 – 500 R 2.85
501 – 750 R 2.80
751 – 1000 R 2.75
1001 – 2500 R 2.70
2501 – 5000 R 2.65
5001 or higher – Pricing available on request
Debit Collections
Transactions Cost
0 – 250 R 2.20
251 – 500 R 2.10501 – 1000 R 2.05
1001 – 2500 R 2.00
2501 – 5000 R 1.95
5001 – 7500 R 1.90
7501 – 10000 R 1.80
10000 or higher – Pricing available on request
The pricing above is for the 2 Day Debit service. We
have a SAME Day service available at R2.90 per
transaction.
Re-direct fee - R 2.50 will be charged if an account hasclosed and we re-direct the debit to the new account.
Unpaid transaction - R2.80 for each debit order
transaction returned as unpaid by the bank.
Minimum batch fee - R10.00 will be charged if the
multiple of the transaction fees are less than the
minimum batch fee.
NAEDOS – Non authenticated early debit order system
Transaction fee R 6.00
Tracking fee R 2.50
Unsuccessful R 2.80
Dispute R 10.00
Credit Card Processing
A processing charge of R1.00 per transaction and the
commission based on transaction values.
Monthly Value Commission
R 25 000 5.00%
R 50 000 4.75%
R 75 000 4.50%
R 100 000 4.25%
R 150 000 4.00%
R 200 000 3.75%
R 250 000 3.50%
Higher value – Pricing available on request
Credit Data
Identify Verification R 5.00
Consumer Trace R 5.00
TransUnion Consumer Report R 17.50
Experian Consumer Report R 17.50Combination Report R 32.00
Business Enquiry R 118.00
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Company Details
Netcash (Pty) Ltd
www.netcash.co.za
Registration number 2001/019308/07
VAT Registration 4620213522
Registered as a Systems Operator and Third Party
Payments Provider
Registration number SO001051
Registration number 037/2009
Morne Nortier
Tel : 0861 338-338
Direct : 021 521-5214
Fax : 086 624 5181
Postal address
PO Box 50354
West Beach, 7449
Registered offices
303 Ashwood Towers, Parklands Main Road