netcash overview

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 Service Overview

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8/7/2019 Netcash Overview

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Service Overview

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Netcash (Pty) Ltd - 2 - www.netcash.co.za 

The Company

We have developed the most advanced 

solutions for modern day businesses and 

organizations to manage, monitor and settle 

debtors and creditors. Our Philosophy

We have built our service around the straight

forward truth that people want simple, cost

effective and efficient services. We underpin all of 

these with a reputation for delivering beyondexpectation.

Our Service

We understand that your cash flow and your 

relationship with your customers and creditors are

the two most important aspects of your business.

This is why we will ensure that all your transactions

are processed accurately and on time each and

every time.

Registration Requirements

The account registration procedure is completed

online and your service agreement will be

forwarded to you by email for completion.

No Fixed Term Agreement

Our service agreement has no fixed timeframe

which allows you the flexibility to discontinue theservices at any time. 

Netcash Account

A Netcash account provides online access to a

range of services which provide you with the

ability to exercise control and manage your 

debtors and creditors effectively.

For a monthly service fee of  R160 you will have

access to multiple services at no additional cost.

Our range of services currently consist of;

  Debit Order Collections

  EFT Payments

  Credit Card Processing

 Business and consumer Credit Data

We are constantly reviewing these services to see

how they can be improved, as well as adding new

business services to our offering.

Approval Times

There are no lengthy approval times for a Netcash 

merchant account. Implementation of the service

can be done in a matter of hours.

Service Evaluation

We invite you to evaluate any of the Netcash 

services. If you are not satisfied for any reason,

you may cancel the service without any penalties

or cancellation charges.

Money Back Guarantee

We have such confidence in our system and

services that we will allow you to evaluate any of 

our services for 60 days. If you are not 100%

satisfied for any reason, we will cancel your 

service agreement and refund your account setup

fees.

No discussions, no questions, just your

complete satisfaction.

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Netcash (Pty) Ltd - 4 - www.netcash.co.za 

Technical Features

Our commitment to service is backed by the 

most technologically advanced internet based 

system. The first of its kind in Southern Africa.

System Integration

We have developed the Netcash system with the

understanding that our merchants have different

business process requirements. We offer various

methods by which your transactions can be

processed. If you need an alternative to our web

interface you can choose one of the other 

integration methods that suits your unique

requirements.

Data Security

  The netcash system is developed with the

same demands on security and performance

as the sites used for internet banking services

and share trading.

  Data is secured using Secure Socket Layer 

(SSL) technology with up to 256bit encryption,

certified by Thawte.

  Our servers are hosted behind multiple layered

electronic firewalls to protect transactional and

banking information against unauthorized

access from third parties, loss and fraud.

Web Service Validation

The data validation component is available to all

our merchants as a web service which can be

integrated into your web site or management

software. The component can be used to validate;

  Bank account numbers and branch codes

  Credit Card numbers

  SA Identification numbers

This means you can validate details while you are

capturing details on you management system or 

website. (Technical document available)  

NetFTP Upload

If you are presently capturing your debtors’ and

creditors’ information on in-house software

packages then the relevant details can be

exported into a CSV file format from your financial

package or database. You then have two options

of uploading this data directly onto the Netcash 

system

  NetFTP – Allows you to logon to your Netcash 

account and select the CSV file from your PC

and upload it onto your Netcash account.

  Automated NetFTP  –  Allows you to

automatically upload the data from your 

management system or software to the

Netcash servers with and HTTPS request.

(Technical document available)  

Statement Downloads

We understand that submitting your transactions

for processing is only half of the process. The

results of these transactions can then be

downloaded and imported into your accounting

system using the NetFTP services. This will

enable you to reconcile the entire process.

(Technical document available)  

Other Software Integration

A number of software vendors have developed

Netcash file formats to allow the CSV files to be

generated and loaded directly into your  Netcash 

account using one of the NetFTP services.

(Vendor list available)  

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Netcash (Pty) Ltd - 5 - www.netcash.co.za 

Debit Order Collections

If you are a business, group, club or 

association that collects money from 

customers, members or subscribers, then the 

Netcash service is the most efficient, reliable 

and cost effective method available 

Service Features

With Netcash you can automatically and

electronically debit your clients’ accounts for your 

recurring and non-recurring collections as well as

eliminate the ongoing expense of accepting

payments through the traditional paper and

magtape methods. It is an effective and safe

alternative to receiving money in cash, by cheque

or stop order.

Surety Requirements

  Netcash does not require you to provide upfront

guarantees against your Debit Order Batch

value.

  You will receive up to 90% of your debit batchvalue on the day the debit orders are

processed.

  The retained amount is released 22 working

days later.

Debit Order Mandate

Netcash will provide you with the required wording

for the debit order instruction forms that need to be

signed by your customers. In addition, Netcash is

the only service that will allow you to debit frombank accounts as well as selected credit card

accounts.

Debit Order Mandate Storage

Client mandates can be uploaded electronically

onto the Netcash system as a backup to your 

original documents.

Debit Order Processing

Processing Days - Debit Orders can be processed

on any workday, Monday to Friday, excluding

public holidays. We have two debit order services

available:

2 Day Service - You will be required to process

and authorize your debit order batch by 12pm

(evening) two working days prior to the requested

action (deduction) date. Funds are transferred to

your account on the action date

Same Day Service - You will be required to

process and authorize your debit order batch by

10am on the action (collection) date. Funds are

transferred to your account the next working day.

Credit Card Transactions  –  You can add and

process debit orders against all Southern African

bank accounts, Master & Visa Credit Cards.

Unpaid Entries

Notifications of unpaid entries are provided to you

as part of our extended services. We receive

unpaid data information from the Banks in real

time. As these are being processed on our system

you will be notified immediately by email.

Refer to Service Features section for 

  Internet based system

  System users

  Multibank transacting

  Data validation

  Transaction notifications

  Reports

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Netcash (Pty) Ltd - 6 - www.netcash.co.za 

EFT Payments

Secure electronic payments to all banks and 

account types for simultaneous payment.

Service Features

The Netcash service does away with the production of 

payroll cheques and cash handling, thus reducing the

merchants costs associated with such payments. The

Netcash EFT Payments service works on the same

basis as internet payments.

Why use the Netcash EFT Payments?

  User friendly interface

  Import capabilities mean one point of capture –  

within your payroll/accounting package and save

you time by not having to recapture batches online

  Our pricing is generally much cheaper and safer 

than writing a cheque or internet transfer.

  All transfers reflect on the beneficiaries accounts

on the same day, irrelevant of which bank they

have an account with.

  It eliminates the risk of having cash on your 

premises.

Processing Options

  Capture and submit payment beneficiaries and

payments directly on the website. This is the same

as using Internet banking for payments.

  Import data with CSV file. The Netcash file format

is available on request.

  Data can be imported using Softline’s VIP or Pastel

Payroll packages. You will need to obtain the

software updates in order to have access to this

functionality.

Pastel Partner Payroll

Software version : 2008 Version 2a

Downloadable at : www.pastelpayroll.co.za 

Pastel will be sending CD version 8.0.2.1 to all clients.

Pastel Payroll Support

011 304 4000 - [email protected] 

Softline VIP 

Software version : Version 2.7a

Software update : Contact your VIP Consultant to get

enhancement as it will not be sent to all VIP users, or 

email [email protected] or Tel 012 4207000 

Payment Processing

Processing Days  –  Payments can be processed onany workday, Monday to Friday, excluding public

holidays. Batches can be post dated.

Same Day Value - You will be required to process and

authorize your payments by 11am on the date you

want payment made. The payment value will reflect in

the beneficiaries account on the same date.

Credit Balance  –  If you are processing debit orders,

you can release payments against the value of your 

debit collection batch value.

Funds Transfer   –  If you do not have an available

balance in your  Netcash account to make payments

against, you can transfer the funds to a Netcash 

clearing account at the bank of your choice.

Payroll Administration Companies

If your business is involved with payroll administration

for other companies, Netcash has a tailor made

solution for you that will add value to your serviceoffering. Please enquire with one of our account

managers.

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Netcash (Pty) Ltd - 7 - www.netcash.co.za 

Credit Card Processing

Enabling merchants to authorize, settle and 

manage credit card transactions from a website.

Service Features

Netcash act as the intermediary between our merchant

and the financial institution. We offer two distinct credit

card processing services which allow our merchant’s to

process transactions at any time without an Electronic

Data Capture (EDC) terminal radio or telephone link to

the bank. All our merchant requires in terms of 

infrastructure is access to the Internet. The services

are designed for ease of use for our merchant, and

cardholder security.

Why use the Netcash Terminal?

  Netcash Terminal allows you to turn your computer 

into a Point of Sale credit card terminal.

  You can accept Master and Visa Cards

  No installation, programming or software is required

for this service.

 Simply log on to your  Netcash account and

manually process your customer’s credit card

transaction.

  The authorization happens immediately, allowing

for real time online credit card payments to be

processed.

Terminal Processing

Processing Days – Transactions can be processed 24

hours a day, seven days a week.

Credit Card Vouchers - Netcash will provide the

merchant with Card Vouchers which they can use to

make an imprint of the credit card and get the

cardholder to sign. These details are entered into the

Netcash system for immediate authorization.

Card Vouchers –  The card vouchers are then returned

to Netcash for processing and funds released to you.

Why use Netcash Gateway?

  Netcash Gateway enables the merchant to

seamlessly direct credit card transactions from their 

web site or shopping cart to the Netcash payment

webpage.

  Your details can be presented on that page so that

the customer does not feel as if he/she is leaving

your website.

  The Netcash Gateway can be set up with no

additional programming. SSL encryption is utilized

on the Netcash gateway payment webpage insuring

that security risks are eliminated.

Gateway Processing

The merchants' web site takes the customer through

the purchase process and once the amount of the

order has been calculated a Credit Card Payment

button is pressed by the cardholder. Netcash 

establishes an SSL3 secure link with the browser and

presents the next page which contains the merchants ’ 

logo and displays the reference number, description of 

the goods and the amount provided by the merchant. It

also contains fields for the cardholder to enter the

necessary card details. Once the cardholder has

completed the fields and clicked the button, the

transaction is presented on-line to the cardholders’ 

bank for authorization.

3 D Secure

Netcash complies with Verified by Visa and Master 

Card Secure Code, which are global programmes

designed to make shopping on the Internet safer and

more secure for both consumers and merchants.

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Netcash (Pty) Ltd - 8 - www.netcash.co.za 

Credit Data

Helping our merchants make informed 

business decisions to minimize risk and maximize growth opportunities. 

Service Features

We have partnered with Credit Data (Pty) Ltd, to

provide our merchants with access to data from a

variety of the major credit bureaus and providers in a

single location. These sources include TransUnion,

Experian, CIPRO and the deeds office. With the use of 

the latest technology, our merchants have access to a

wide range of reports via their  Netcash account. We

are constantly developing new and unique products

based on market needs. The main categories of 

products we offer are;

  Consumer products

  Commercial products

  Deeds searches

  Employment Screening

Identity (ID) Number Verification 

An ID Number Verification checks that a supplied ID

number is valid and verified against the suppliedname and surname as per the Department of Home

Affairs. 

Consumer Trace 

A consumer trace is a tracing product supplying the

latest telephone numbers, addresses and consumer 

information on an individual.

TransUnion Consumer Enquiry 

A standard consumer credit enquiry showing an

individual’s personal details, address information,

employment information, telephone history,

judgements, notices, notarial bonds, defaults and

enquiry history from the TransUnion credit bureau.

Experian Consumer Enquiry 

A standard consumer credit enquiry showing an

individual’s personal details, address information,employment information, telephone history, judgments,

notices, notarial bonds, defaults and enquiry history

from the Experian credit bureau.

Combination Consumer Enquiry 

The Combination Consumer Enquiry offers the

information from both of the above reports (TransUnion

and Experian Consumer Enquiry) in a single report

side by side in simple layout.

Business Enquiry 

The business identification is displayed (business

name, start date, industry, business function, phone

number, fax number, VAT number, physical and postal

address), name history, registration details as per the

registrar of companies, member ’s break down, civil

court records, default data, and notorial bond

information.

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Netcash (Pty) Ltd - 9 - www.netcash.co.za 

Netcash Pricing

One account –         Multiple services 

Maximum value  

Introduction

  We have a tiered pricing structure for various

transaction volumes and values processed per 

month.

  If your requirements change, or you start doing

higher volumes of transactions, we will adjust

the pricing structure to suit those needs and

save you further costs.

  We have kept our pricing structure simple with

no hidden or arbitrary charges.

  These prices are quoted as a guide. Should you

have specific requirements please do not

hesitate to contact us.

All prices exclude VAT. 

Netcash Account

Account setup fee R425 - This is a once off charge.

This fee includes the client take on if you already

process transactions with another service provider.

Monthly service fee R160 - The monthly service fee

will give you access to all the Netcash services

outlined in this proposal.

Price comparison – If you are using any of these

services with another service provider we will gladly

do a price comparison for you.

EFT Payments

Transactions Cost

0 – 50 R 3.00

51 – 100 R 2.95

101 – 250 R 2.90

251 – 500 R 2.85

501 – 750 R 2.80

751 – 1000 R 2.75

1001 – 2500 R 2.70

2501 – 5000 R 2.65

5001 or higher – Pricing available on request

Debit Collections

Transactions Cost

0 – 250 R 2.20

251 – 500 R 2.10501 – 1000 R 2.05

1001 – 2500 R 2.00

2501 – 5000 R 1.95

5001 – 7500 R 1.90

7501 – 10000 R 1.80

10000 or higher – Pricing available on request

The pricing above is for the 2 Day Debit service. We

have a SAME Day service available at R2.90 per 

transaction.

Re-direct fee - R 2.50 will be charged if an account hasclosed and we re-direct the debit to the new account.

Unpaid transaction - R2.80 for each debit order 

transaction returned as unpaid by the bank.

Minimum batch fee - R10.00 will be charged if the

multiple of the transaction fees are less than the

minimum batch fee.

NAEDOS – Non authenticated early debit order system

Transaction fee R 6.00

Tracking fee R 2.50

Unsuccessful R 2.80

Dispute R 10.00

Credit Card Processing

A processing charge of R1.00 per transaction and the

commission based on transaction values.

Monthly Value Commission

R 25 000 5.00%

R 50 000 4.75%

R 75 000 4.50%

R 100 000 4.25%

R 150 000 4.00%

R 200 000 3.75%

R 250 000 3.50%

Higher value – Pricing available on request

Credit Data

Identify Verification R 5.00

Consumer Trace R 5.00

TransUnion Consumer Report R 17.50

Experian Consumer Report R 17.50Combination Report R 32.00

Business Enquiry R 118.00 

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Netcash (Pty) Ltd - 10 -

www.netcash.co.za 

Company Details

Netcash (Pty) Ltd

www.netcash.co.za

Registration number 2001/019308/07

VAT Registration 4620213522

Registered as a Systems Operator and Third Party

Payments Provider

Registration number SO001051

Registration number 037/2009

Morne Nortier

[email protected] 

Tel : 0861 338-338

Direct : 021 521-5214

Fax : 086 624 5181 

Postal address 

PO Box 50354

West Beach, 7449

Registered offices 

303 Ashwood Towers, Parklands Main Road