A Quarterly Publication for the Members of Schlumberger Employees Credit Union • Fall 2017

Net24 Mobile ServiceWith so many Schlumberger employees and family members on the move, Mobile Banking has become a critical resource for conveniently accessing accounts. SECU’s Net24 Mobile service offers the basics: 1) Account Balances, 2) Review Transactions, 3) Transfer Funds, and 4) Pay Bills, but this article focuses on our new Net24 Mobile app features

including Instant Balance, Touch ID login, Check Images, Loan Applications, Enhanced Security (Out-of-Band), and Mobile Deposit Capture.

Instant Balance Allows access to account balances without having to log into your account. Once activated in your personal preferences, you will be able to select Instant Balance at the top of the login screen and view your elected balances.

Touch ID Login For iPhone users, select the Touch ID icon at the bottom of your screen, and after login you will be redirected to activate Touch ID via your personal preferences. This allows you to automatically log into your accounts, using your registered prints.

Check Images You may view check images from your checking account history. Scroll down and look for Share Draft items, a small image icon below the check amount. Select the image to view your check (front and back).

Loan Applications Select the More link at the bottom of your screen, then scroll down to the Loan App (SSN required) link. This will redirect you to our online mobile app site for easy-to-complete auto, specialty, and personal loan applications.

Security and Out-of-Band In addition to the extra security our Net24 Mobile app offers, our Mobile service provides multiple layers of protection, including your login credentials, device type (tablet, computer, or phone), and geographic location. When changing devices, geographic location, or personal information, the system may ask additional challenge questions or require Out-of-Band (OOB) phone/SMS text to confirm your identity. If you enter incorrect responses multiple times, the system will lock you out, requiring SECU staff to unlock your account. If you enter an incorrect password five times, the system will also lock you out. If you have forgotten your password, make sure to select the Forgotten Password link on the login page before you have reached the lockout limit of attempts.

Mobile Deposit Capture (MDC) This service is available for remote deposit of USD checks. MDC service is available to members with checking accounts in good standing, but requires the Net24 Mobile app, and a completed Remote Deposit application available on our website: www.secu.slb.com (Ask a Question: Mobile Deposits) 1021

Getting Started

You may first time enroll if you are not already enrolled in Net24 Service from the app login page (requires Member number, Net24 PIN and other personal information). If you are already enrolled in Net24 Service, log into the service, select the Mobile link (upper right), then download the Net24 Mobile app at both Google and Apple US online stores. The app is available for smart phones and tablets. The new features in this article only apply to the app.

From the same window, you may also select options: Mobile web (WAP), Text banking, and Text alerts (SMS) to monitor your account activity. You will be asked to enter your mobile phone number and accept the terms and conditions. If you select SMS (text), you will receive nicely formatted account alerts to your mobile device. Upon enrollment, a security code will be sent to your mobile device. You will need to enter this code into Net24 to complete your registration, and receive the mobile web access login link and alerts. To choose your alerts, you will need to log into Net24 Service, select Settings (upper right), Security and Alerts, then Alerts. The alerts you select will be sent to your choice of email and/or text options.

Make sure to view our SECU Net24 Mobile training video at www.secu.slb.com (“Ask a Question” Net24 Mobile Training Video), or scan the QR code (on right).

To access all SECU Apps, go to www.secu.slb.com, and select the Mobile Apps icon, or scan the QR code (on right).

ViewBalances

ReviewTransactions

TransferFunds

PayBills

$ $

Take a picture of the front of your check. Make sure to include all fourcorners of your check.

Check

1301 7818 0370

35.00

John Hancock

Cancel Capture Front

From the President: Your credit union remains strong through August YTD with $822.9 million in assets, and 31,138 members. Our capital has grown 7.97% to $109.6 million, yielding a net worth ratio of 13.32%, which is a more than adequate safety margin as per NCUA (National Credit Union Administration – the Federal regulatory agency that insures credit unions) requirements.

SECU remains 5-Stars rated for the 55th consecutive quarter through September 2017. The 5-Stars rating is the highest rating offered by BauerFinancial, Inc., indicating that SECU is one of the safest financial institutions in the U.S.

From South Texas to Louisiana, hurricane Harvey rendered thousands homeless due to flooding. We extend our heart-felt compassion to those families negatively impacted by this storm. In response, SECU is offering special accommodations to affected members, and Schlumberger has setup the Hurricane Harvey Relief Fund for those who would like to donate for assisting impacted Schlumberger families. See details at www.secu.slb.com (Ask a Question: Hurricane Harvey)

Service Updates

Despite the weather challenges from hurricane Harvey and temporary office closure, we were able to maintain 24/7 availability of our online systems (Net24, and Mobile including AskAuto®, CardValet®, and Net24 apps). Our Internet banking services performed well with all integrated components (alerts, bill pay, check images and reorders, eStatements, external transfers, loan applications, Pay People, secure mail, Trends, and wires) remaining online throughout the disaster recovery period. We hope that you take full advantage of these online services, particularly during times of inclement weather and subsequent disaster recovery period.

We also hope that you will take full advantage of our Net24 Mobile app with its recent service enhancements (page 1).

We are in the process of migrating our website from the Schlumberger HUB environment to a new cloud platform, which allows dynamic web presentation for improved readability on any sized device. The new website will be live by Q4, 2017.

Thank you for your continued support!

Harold OttisPresident

SECU has partnered with CUNA Mutual to provide affordable financial services to our members. Occasionally, you may receive a direct mail promotional offer, which targets certain demographics, so not all members will receive them.

Our business partner understands that in the financial industry Trust is everything. “Designed exclusively for credit union members, the MEMBERS Financial Services Program is a full-service financial and advisory program, providing retirement, insurance and investment services to members like you. We’re here to help you and your family through a lifetime of financial planning needs – from those just starting a savings plan, to those with sizable assets looking for more sophisticated management tools.” 0906

Products and Services Include

• AD&D Insurance Accidental Death and Dismemberment insurance (No health questions asked, designed to be affordable, acceptance is guaranteed).

• Auto & Home Insurance With discounts for credit union membership, the TruStage Auto & Home Insurance Program could save you money. Working with big-name companies we’ve carefully selected, you can expect top-notch service and solid value.

• Life Insurance Term and Whole Life policies available.

• Investments We offer IRA’s, Mutual Funds, Stock Brokerage, Annuities, and Managed Accounts.

• Retirement & Wealth Management Planning When your life takes a turn - a new job, a new car, a new baby - you need to assess your financial well-being, too. Enjoy a no-obligation consultation with one of our financial advisors.

SECU offers access to a team of Financial Planners with MEMBERS Financial Services, CUNA Mutual Group. Call Toll free (888-888-3940) for a no-cost, no-obligation appointment. Office hours Monday thru Friday (8 AM - 5 PM CST), or inquire online: www.secu.slb.com (Ask a Question: Financial Services)

Financial Services and Advisory

Auto/Specialty ALA 2.25% APR*

Refinance Auto/Specialty Up to 2% Below

Competitor

Debt Consolidation ALA 5.49% APR* (New Money Only)

*APR is Annual Percentage Rate, ALA is As Low As. Auto/Specialty: No down payment required with approved credit. Refinance discounts: 2% for up to 48-months, 1.5% for 49-60 months, 1% for 61-72 months, but not to exceed remaining loan term (floor rate is 2.25% APR, and must provide proof statement with competitor rate). Debt Consolidation: For refinancing unsecured debt from other financial institutions. Members must qualify! See www.secu.slb.com (Ask a Question: Loan Specials) for details.

Loan SpecialsTake advantage of our Great Rates

“While they Last”

Announcing New SECU Staff Allison Lynn With over 10 years of Schlumberger financial

experience, Allison joins our team as Controller. Aside from her new job, she enjoys decorating and spending time with her family.

Amber Knight With over 4 years of industry experience, Amber

joins our team as Accounting Specialist. Aside from her new job, she enjoys spending time with her family.

Cindie Obets With over 24 years of Schlumberger financial

experience, Cindie joins our team as Accountant. Aside from her new job, she enjoys travel and family.

Lauren Trainer With over 6 years of industry experience, Lauren

joins our team as Teller. Aside from her new job, she enjoys spending time with her kids and pets.

Retired Staff

Sylvia Hipolito After 18 years of member service, Sylvia has retired

from SECU. Although we are excited for Sylvia, we will miss her greatly and wish her a very happy retirement.

Auto Buyer’s Workshops Attend one of our workshops and receive Free GAP (Guaranteed Auto Protection) coverage, a $350 value (Must take an SECU auto loan within 90-days of the workshop, 2015 and newer vehicles only).

Auto Buyer’s Workshop Schedule

October 10, 2017 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar (see RSVP instructions below).

December 12, 2017 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar.

To RSVP, visit our website: www.secu.slb.com (Ask a Question: Auto Buyer’s Education).

Home Buyer’s Workshops SECU offers Home Buyer’s Workshops monthly through SWBC, our mortgage lender business partner. These workshops offer a unique opportunity to have questions answered by mortgage professionals who can assist you through the home buying process and provide a very informative venue without the sales pressure. 1116

Topics Covered

Mortgages – Types, closing costs and interest rates.Representation – Who should guide you through the process.Buying Decision – Information needed before making the offer.Inspection and Repairs – Who should pay and traps to avoid.

Home Buyer’s Workshop Schedule

October 4, 2017 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar (see RSVP instructions below).

November 8, 2017 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar.

December 13, 2017 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar.

To RSVP, visit our website: www.secu.slb.com (Ask a Question: Home Buyer’s Workshops)

Mortgage Assistance Contact Sallye Gibson, the SECU mortgage loan officer (Toll Free: 800-460-6990, Direct: 281-285-3237, or email: SGibson@slb.com). Sallye is located at SECU’s Sugar Land office. If you are in the area, come by and visit. Sallye can provide you with a wealth of information without obligation!

Auto and Home Insurance

TruStage® Auto & Home Insurance program is offered by TruStage Insurance Agency, LLC and issued by leading insurance companies. The insurance offered is not a deposit and is not federally insured. This coverage is not sold or guaranteed by your credit union. *Average combined annual savings based on countrywide survey of new customers from 1/1/15 to 1/29/16 who reported their prior insurers’ premiums when they switched to Liberty Mutual. Savings comparison does not apply in MA. Coverage provided and underwritten by Liberty Mutual Insurance and its affiliates, 175 Berkeley Street, Boston, MA 02116 USA. Equal Housing Insurer© Liberty Mutual Insurance Company. © TruStage Insurance Agency 2017 AHE, AHL-936966.3

You want car and home insurance that you can depend on and rates you can afford.

On average, members who switch save up to $782* Make a phone call today to determine your qualified discounts.

Call for your FREE, no obligation quote.Toll-free 1-888-380-9287Visit us at TruStageAutoHome.com

YOU COULD SAVE ON YOURCAR AND HOME INSURANCEExclusively for credit union members

RETIREMENTSylvia!

LOAN RATES (Effective September 18, 2017)LOAN TYPE RATE (APR) TERM (Months) FINANCING

Auto: New/Used 2.25%* 24 100% of list (new),2.74%* 25-36 100% NADA value (used),3.05%* 37-48 + TT&L3.60%* 49-60 $15K minimum4.40%* 61-72 $25K minimum

Specialty: 2.25%* 24 100% of list (new),RV, Boat, 2.74%* 25-36 100% NADA value (used),Motorcycle 3.05%* 37-48 + TT&L

3.60%* 49-60 $15K minimum4.40%* 61-72 $25K minimum

Share-Secured Div rate + 2.75% 12 - 60-monthsCD Secured CD Rate + 2.75% Same as Term of CDStock Secured 6.40% 12-60 60% loan on SLB stockSignature 9.49%* 12 Computer, Furniture, etc.Signature 10.49%* 13-18 If Consolidation, see Special!Signature 10.99%* 19-30Signature 11.49%* 31-36

SAVINGS RATES (Effective September 18, 2017)SAVINGS TYPE TERMS RATE (APY)

Regular Share(paid quarterly)Youth

$100 min. no min. bal.

0.050%0.050%

6-month CD $1000 min. 0.080%12-month CD $1000 min. 0.130%18-month CD $1000 min. 0.180%24-month CD $1000 min. 0.750%36-month CD $1000 min. 0.950%IRA Savings $40 min. 0.050%IRA 6-month CD $500 min. 0.080%IRA 12-month CD $500 min. 0.130%IRA 18-month CD $500 min. 0.180%IRA 24-month CD $500 min. 0.750%IRA 36-month CD $500 min. 0.950%Checking (Standard)*Checking (55Plus)*

$500 min.no min. bal.

0.005%0.010%

*APY is Annual Percentage Yield. Rates are subject to change. Regular share rates are determined by the board of directors, and declared on the third Monday of the last month of the quarterly period affected. Rates marked by * are “As Low As” rates that depend on credit performance (see details on the SECU website). Loans are subject to minimums borrowed and members must qualify, except for stock- and share- secured loans. Auto loans are available for up to 100% of list (new) or 100% of NADA value (used) plus TT&L. Checking interest is paid on standard and 55Plus accounts only.

SECU Statement of Condition(As of 8/31/2017, $ in Millions)

ASSETS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $823.0SAVINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $708.1 LOANS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $190.0MEMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31,138

ABA Routing Number: 313084564

Email: secu@slb.com Web Page: www.secu.slb.com

MEMBER OWNED, MEMBER LEDSM

SECU’s Historical Member, Assets, and Loan Chart!

SECU Executive BoardChairman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bill CarpenterVice Chairman . . . . . . . . . . . . . . . . . . . . . . . . . . . Kannan Venkataraman Treasurer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Jerry HarperSecretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thomas McDaniel

Other Board Members

The SHAREHOLDER is a non-subscription publication of the Schlumberger Employees Credit Union, 205 Industrial Blvd, Sugar Land, Texas 77478. It is distributed to the actual and potential membership of the SECU. Mortgage Partner: 281-285-3237 / 800-460-6990, SECU Office: 281-285-4551 / 800-272-7328, Fax: 281-285-4436.

We also publish the Shareholder online!

Publisher: Jerry HammervoldYour savings federally insured to at least $250,000

and backed by the full faith and credit of the United States Government

National Credit Union Administration, a U.S. Government Agency

NCUAFederally Insured by the NCUA

John Crawford Bob Fons

Sonny JohnstonJoe Van Valkenburgh

Save That DateWhen SECU plans to hold the Annual Meeting of Members on Monday, February 19, 2018. As in the past, this meeting will be held online only and cash e-door prizes will be drawn for members in attendance

Ask a QuestionMake sure to use our website www.secu.slb.com “Ask a Question” Search window for frequently asked questions (graphic below). For secure mail communications, please use our Net24 Service.

New Net24 and eStatementsFor members who have not yet logged into the new Net24 system since the June 24, 2017 conversion, we will be reverting any prior member elected eStatements back to physical statements. To reinstate eStatements and avoid statement fees, members will need to log into the new Net24 and opt into Online Statements under account detail before October 31, 2017. 0105

It Pays to Read the Shareholder!Locate the first four sequential numbers of your birth date (MMDD) in this newsletter and win $25 (cannot be part of a string of numbers). Only Primary members are eligible, using the current issue. Last issue, we had 8 winners!