nested content strategy: adding layers to rally content teams

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Nested Content Strategy adding layers to rally content teams Amy Grace Wells, Content Strategist @amygracewells #heweb16 #mcs6

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NestedContentStrategyaddinglayerstorallycontentteams

AmyGraceWells,ContentStrategist @amygracewells

#heweb16#mcs6

Whatwasourgoal?

Buildaconsistentandcohesivebrandvoiceacrossallchannels.

Owned•Earned•Paid

@amygracewells #heweb16

Lotsofloftytalk

Lotsoflargedocs@amygracewells

Wherewerewestarting?

Betteralignmentwithuniversitypriorities

Shifttomessageandaudiencefirstratherthandistributionchannel

Workingacrossteamstobuildqualitycontentandamplifyit

Bychangingthecontentmindset

@amygracewells #heweb16

Wherewerewestarting?

Contentstrategyisaprocess.

Contentstrategyisaboutthepeople.

Contentisatoolthatisn’tvaluableinofitself.

Contentisvaluablewhenitfurthergoals.

Howtorallytheteam?

@amygracewells #heweb16

@amygracewells #heweb16

Nestingcreatesmemorablelayersthatprovideflexibility

@amygracewells #heweb16

Keycharacteristics

• Nestingdollsaresimilar,butnotexactcopies– Theyfitintoandcomplimentoneanotherbutcanhaveuniquedistinctions.

• Nestingdollsgetsmallerandmorenarrow– Justlikeacontentstrategy,thefurtheryougonarrowerandmoreintricatetheybecome.

Source:http://review.content-science.com/2015/10/stuck-on-creating-a-single-content-strategy-take-a-cue-from-nesting-dolls/

@amygracewells #heweb16

@amygracewells #heweb16

OuterRing:Whatweare

MovingInward:Howwetellourstories

InnerRing:Howwereinforceourmessages

@amygracewells #heweb16

OuterRing:Pillars/CoreValues

MovingInward:ContentTiers

InnerRing:EditorialThemes@amygracewells #heweb16

TheOuterDoll

Pillarsrepresentthekeyuniversityvalues.

Brokenintonationalvs.statemessaging.

Themostimportantcategoryforwhichallcontentshouldfit.

@amygracewells #heweb16

OpeningtheDoll

Howwetellourstories

Contenttiersidentifycategoriesofvaluablecontentandprioritizeit.

CollaborativeImpactsExceptionalCarolinaFamily

NationalProminence

@amygracewells #heweb16

MovingInward

Quarterlyeditorialthemesprovideafocusforcontentandreinforcetopicswithour

audiences.

LearningServiceResearchGlobal

Howwereinforceourmessages

@amygracewells #heweb16

@amygracewells #heweb16

@amygracewells

XXXXXX

#heweb16

Nestingdollshelpkeeptheaudience(person)inmind.

@amygracewells #heweb16

@amygracewells #heweb16

AudienceFirst

Focusingonaudienceinsteadofdistributionchannelallowsforbetter

Reuse

Repurposing

Repackaging

Makesforabiggerimpact

@amygracewells #heweb16

KeyResults

Reintroducedlong-formcontentintothenewsteam

4of6storieslandedinthetopperformingstoriesoftheyear

QualityoverQuantity

@amygracewells #heweb16

KeyResults

Showedthevalueofadditionaldistributionchannelssuchassocialmedia

Topperformingstoriesgainedmoreviewershipfromothersourcesthanthe

emailnewsletter

AudienceoverDistribution

@amygracewells #heweb16

YourTurn

Volunteerneeded…

Let’sNest

@amygracewells #heweb16

TwoMinutes

Whatareyouruniversity’s

biggestpriorities?

(pillars,cornerstones,etc.)

Let’sNest

@amygracewells #heweb16

TwoMinutes

Whatarethewaysyouwanttotellyourstories?

Let’sNest

@amygracewells #heweb16

ThreeMinutes

Howdoyouwanttoreinforceyourmessages?

Let’sNest

@amygracewells #heweb16

Adaptations

OuterDoll:CoreStrategy

InnerDolls:

SocialStrategy

AdStrategy

Audience-BasedStrategy

Initiative-BasedStrategy

@amygracewells #heweb16

GettingBuy-In&BuildingExcitement

Noovernightchanges

LISTENextensively

Allowforfeedback(candid&constructive)

Letthemimpacttheplan

Getteamstogetherregularly

Provideanalytic/performancereports

@amygracewells #heweb16

@amygracewells #heweb16

Questions?

AmyGraceWells

@amygracewells

[email protected]