negotiation skills

7
LECTURE 9d: NEGOTIAT IONS ST RATEG IES & MISTA KES (Not Discussed In Text) Success b y Design: The E ss enti a l Busi ne ss Ref e rence for De signer s by David Sh erwi n (HOW Books).

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Lecture 9d Negotiation Skills - Summer 2015-2

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Page 1: Negotiation Skills

LECTU

RE 9d:

NEGOTIAT

IONS

STRATE

GIES &

MIS

TAKES

(Not

Dis

cuss

ed In

Tex

t)

Succ

ess b

y Des

ign:

The

Ess

entia

l Bus

i

ness

Ref

eren

ce fo

r Des

igne

rs

by

Dav

id S

herw

in (H

OW B

ooks

).

Page 2: Negotiation Skills

LIKE IT OR NOT, YOU ARE A NEGOTIATOR

PreparationPositioning

Patience &Practice

Page 3: Negotiation Skills

PREPARATION

• Have a position before you enter the room.

• Know what you want, and more importantly, what you need.

• Understand what kind of leverage you have.

Page 4: Negotiation Skills

POSITIONING

• Make sure your position is realistic.

• Compromises should be around shared interests.

• Always keep the big picture in mind.

Page 5: Negotiation Skills

PATIENCE• Don’t agree to a deal until your

team agrees.• Don’t rush to agree with a client

need. • Keep your dialogue humane,

respectful, and honest. • Be prepared to leave the table

at any point!

Page 6: Negotiation Skills

PRACTICEYou cannot practice too much

But practice all the steps:Preparation,

Positioning, Patience.

Page 7: Negotiation Skills

COMMON PITFALLS1. Poor planning.

2. Thinking the pie is fixed.

3. Not paying attention to your opposition.

4. Paying too much attention to anchors.

5. Caving in too quickly.

STANFORD GRADUATE SCHOOL OF BUSINESS