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Natural Intelligence In A World of Artificial Intelligence How to succeed in the 4th industrial revolution Presented by: Jocelyn Bérard M.Ps. MBA National Practice Leader APEX is sharing Mr. Bérard's presentation (Optimum Talent) delivered at the 2019 APEX Leadership Symposium on May 28, 2019, on the condition that distribution be limited within your department or APEX Members. Circulation beyond your department and Apex Members is prohibited, without the express consent of Mr. Bérard. We also request that you respect the copyright ownership.

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Page 1: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Natural Intelligence In A World of Artificial Intelligence How to succeed in the 4th industrial revolution

Presented by: Jocelyn Bérard M.Ps. MBA

National Practice Leader

APEX is sharing Mr. Bérard's presentation (Optimum Talent)

delivered at the 2019 APEX Leadership Symposium on May 28,

2019, on the condition that distribution be limited within your

department or APEX Members. Circulation beyond your

department and Apex Members is prohibited, without the

express consent of Mr. Bérard. We also request that you respect the copyright ownership.

Page 2: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Environment + Context

– Longer life span

– Artificial intelligence

– Quantity of information

– Social media

– New work structures

– Global connectivity

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Page 3: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Will We Face an Employment

Crisis?

“I worry that we are not going to

have enough talent, even if we

have enough employees.”

-Partner at a large consulting firm

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Page 4: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

It’s a Matter of Skills + Attitude

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Page 5: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

What Does This Mean For The Future Of

Employment?

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Page 6: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

The Profile Of The Future Is T-Shaped

BREADTHof experience, knowledge + skills

DEPTHof high-level expertise in one discipline

Reference: Fitting to the T 2015

http://www.itbriefcase.net/fitting-to-the-t 6

Page 7: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

The Profile Of The Future Is

Transdisciplinary

Reference: Michigan State University. T Academy 20187

Page 8: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Learning Agility

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Page 9: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Learning Agility

Definition◼ Remain open to new ways of thinking and continuous learning◼ Desire to learn (motivation, intrinsic)◼ Capacity to learn (cognitive)

Traits◼ Learning: Level of curiosity and search for knowledge as an end in itself◼ Self-Actualization: Strives to maximize one's personal potential◼ Drive: Inner desire and ambition to get to the top and be “the best”

Potential Derailers◼ Fear of failure◼ Low self-confidence

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Page 10: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Thrives In Chaos

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Page 11: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Thrives In Chaos

Definition◼ Thrives under chaotic demands and overlapping priorities◼ Has the ability to maintain high efficiency in a work environment that rewards

responsiveness

Traits◼ Efficiency - Acts with urgency◼ Operates Informally - Prefers low structure and minimal bureaucracy◼ Action Oriented - Strong preference for action◼ Versatility - Extent of one’s range, breadth and diversity of skills

Potential Derailers

◼ Lack of focus

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Page 12: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Embraces Change

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Page 13: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Embraces Change

Definition

◼ Responsive and open-minded in unpredictable times

◼ Willingness to adapt to rapid change

Traits

◼ Flexibility - Ability to modify one’s views when change is required

◼ Risk Taking - Ability to take action involving calculated risk

◼ Delegation - Interest in developing the skills and competencies of others

Potential Derailers

◼ Inability to let go of irrelevant perspectives, skills and knowledge

◼ Low receptivity to feedback and coaching

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Page 14: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Cognitive Load Management

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Page 15: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Cognitive Load Management

Definition

◼ “Ability to discriminate and filter information for importance, and to understand

how to maximize cognitive functioning using a variety of tools and techniques.”Institute for the Future

Traits

◼ You have to focus on the essentials, filter out the non-essentials

◼ Mindfulness

◼ Use of varied, dynamic, modern training methods, avoiding cognitive overload

Potential Derailers

◼ Missing the core element of a situation

◼ Mental burnout

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Page 16: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Critical Thinking

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Page 17: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Critical Thinking

Definition

◼ Tackling intellectual ambiguity using logic, quantitative support and consequential thinking

◼ Having a curiosity to search for root causes, a desire for intellectual complexity, and a holistic perspective

Traits

◼ Common Sense - Capacity to recognize obvious, practical consequences

◼ Analysis – Looks for logical patterns

◼ Learning - Curiosity and search for knowledge

◼ Quantitative Orientation: Reliance on quantitative data

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Page 18: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Thank Goodness We’re Still

Human

We can’t digitize trust, friendship, love, self-esteem and self-actualisation.

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Page 19: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Emotional + Social

Intelligence

More important than ever, but at risk.

Collaborating, creating contacts, showing empathy, etc.

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Page 20: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

How About You As a Leader?

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Page 21: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Innovation. Agile Leadership. Developing Talent

Creativity and innovation is a lot about empowerment, not about having extraordinary skills. Give freedom to innovate with confidence.

“When you bring your Saturday’s self to work on Wednesdays you look forward to Mondays more”. - David Lee. Ted Talk UPS

Agile leadership

Attracting and developing talent

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Page 22: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

How We Learn: 70 – 20 – 10 Rule

20% from

others

10% formal

learning

70% from

experience

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Page 23: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

What Is Neuroplasticity?

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Page 24: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

How Can You Feed

Connections?

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Page 25: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Get Experience, Practice, Try

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Page 26: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

This is a leader… who didn’t know

how to adapt...

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Page 27: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

There are specific

attitudes to avoid!

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Page 28: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

FINAL THOUGHTS…

Don't be a “Technology

Determinist”

“Be in a state of perpetual

dissatisfaction with your skill level”

- Chris Hadfield

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Page 29: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Questions

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Page 30: Natural Intelligence In A World of Artificial Intelligence · Cognitive Load Management Definition “Ability to discriminate and filter information for importance, and to understand

Thank you!

Jocelyn Bérard M.Ps. MBA

National Practice Leader

Leadership, Assessment and Development

Email: [email protected]

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