national conference - big data - 31 jan 2015
TRANSCRIPT
Big Data Technical Overview
31 Jan 2015
Big Data : Crystal Ball of Success National Conference - Information of Technical Infrastructure at Hiraben Nanavati Institute of Management and Research for Women
Big Data Technical Overview
Presenter
Over 16 years of IT experience Help business in designing their data architecture and information
roadmap Help business in identifying their performance metrics and
designing it through data and winning business. Worked globally and delivered key businesses to the Retail, Banking
and Manufacturing. Key Big Data Implementation : Sears & Roebuck Co., Bank of
America etc. A technical expert, Sr. Data Architect/Data Scientist with strong
Banking, Retail and Telecom domain experience Responsible for Big Data management and leading the Pioneer
project using Hadoop Engaged with Technology stack like Teradata, Netezza,
Microstrategy, Cognos, Big Data etc. MBA in Marketing giving edge to the business governance and
business objectives Business Community focus with Technology help Expert in building and Leading skilled resources to enable business
success.
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______________________________________ Sanjiv Kumar, Technology Evangelist, Big Data & Data Science, Zensar Technologies Limited Mobile: +91 9028837503 Landline : +91-20- 4071 3274 Email : [email protected] | Website: www.zensar.com | LinkedIn: http://in.linkedin.com/in/sanjiv123/ ______________________________________
Big Data Video
Big Data Technical Overview
What is Big Data
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Big
Data for
Dummies
Big Data is a tool that allows any company the ability to accurately analyze its data.
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New Sources of Data
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How data is born and growing?
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Magic mirror of data
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Big data is data that exceeds the processing capacity of conventional database systems. The data is too big, moves too fast, or doesn’t fit the
structures of your database architectures. To gain value from this data, one must choose an
alternative way to process it.
Defnition of Big Data
Big Data Technical Overview
Market opportunity
Walmart handles more than 1 million customer transactions every hour.
Facebook handles 40 billion photos from its user base.
Decoding the human genome originally took 10years to process; now it can be achieved in one week.
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The Data Explosion
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Big Data Technical Overview
Who uses BIG DATA ANALYTICS
Manufacturing Trading Analytics Fraud and Risk Retail: Churn, NBO
Finance Smarter Healthcare Multi-channel sales Log Analysis
Homeland Security Telecom Traffic Control Search Quality
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Big Data Technical Overview
BUSINESS VALUE : Retail Industry
Retailer are flooded with data from sources such as web logs , social media , Point Of Sale (PoS) and online sales data (credit card and reward card purchases) , in-store video footage , search data , foot traffic , RFID etc.
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Enhance customer profiling and segmentation for
better targeted sales, enabling better customer
retention rates
Real time analysis to market responses to price – product changes, enabling optimal pricing and stocking
Enable calculation of cross elasticity of demand
Real time analysis of customer behavior and purchase patterns resulting in accurate appraisal of customer lifetime value
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• Distribution and logistic optimization
• Management supplier negotiations Supply Chain &
Procurement
• Assortment & Price Optimization
• Store Layout Merchandising
• Performance transparency
• Labor Inputs Operations
• Cross Selling
• Sentimental Analysis
Sales & Marketing
• Customer behavior analysis Customer Service
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Indian service providers like Infosys , Fractal are providing retailers Big Data Implementation and analytics services for campaign management , sentimental analysis , inventory management etc…
Big Data Technical Overview
BUSINESS VALUE: Manufacturing Industry
The manufacturing sector has witnessed many advancements in streamlining processes and improvements in quality. Big data provides it the next wave of enhancement particularly in supply chain responsiveness , monitoring equipment and R&D.
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• Product Development
• Customer Collaboration
• Integrating datasets
R & D
• Improve responsiveness of supply chain management
• Inventory optimization Procurement
• Enterprise asset management
• Digital shop floor control
• Operation cost forecasting
Production
• Customer Relationship Management
• Marketing Campaigns
• Customer segmentation
Sales & Distribution
• Real –time analysis of after sales and feedback data
• Warranty analysis After Sales Service
• Improves demand forecasting and supply planning through real time planning
• Enables collaboration engineering through crowd sourcing that significantly cuts time –to – market and improves quality
• Enables design to value , improvement in output quantity and facilitates mass customization
• Better product lifecycle management, job scheduling and service levels
• Real –time detection
Big Data Technical Overview
BUSINESS VALUE: Finance Industry
Customer and transaction data from multiple channels like branch, kiosks, mobile, web , social media, emails , credit cards data, insurance claims data , stock market data , statistical data , PDF & excel files , news , videos, government filings,… etc. are key Big Data sources ……
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Risk Management / Assessment
Trading Surveillance
Banking Capital Markets
Trading Insurance
Credit Line Optimization
Credit reward analysis
Pre –trade decision support analysis
Fraud Detection
Portfolio Analytics
Compliance & Regulatory Reporting
Customer Relationship Management
Consumer Behavioral Patterns
Predict client longevity
Trading Pattern Analysis
Intra- day Analysis
Using weather & calamity
information for managing losses
• Detect , prevent and remedy financial fraud in real – time
• Accurate risk assessment of customers credibility and financial position
• Effective trade monitoring and analysis
• Adhering to stringent compliances and provide granular reporting to regulators
• Enhance customer experience through personalized products and services
• Execute high value marketing campaigns
• Reduce cost and discover new revenue opportunities
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Big Data Technical Overview
BUSINESS VALUE: Healthcare Industry
Healthcare players create terabytes of structured and unstructured data through growing digitalization of healthcare, the monitoring of in-patient and out-patent through sensors , epidemic data and the mass sequencing of the genome is generating huge amount of data.
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• Improved quality of patient care, proactive care
• Lower cost of healthcare services and patient care
• Enhanced fraud detection and efficient hospital operations
• Big Data Implementation in healthcare is expected to gain traction
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• Drug Discovery, data annotations and validity analysis
• Study of gene expression for next generation sequencing
R & D , Life Sciences / Bio Medicines
• Patient monitoring and assessment
• Patient care personalization
• Provide effective value added services
Patient Care
• Influence consumer behavior
• Optimize physician interactions
• Clinical decision support
Healthcare Operations
• Health issues trend analysis across geographies , tracking spread of diseases
Epidemiology
• Fraud detection Healthcare Security
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What’s diiferent is this time
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Why we use Hadoop
Hadoop Use Cases
Reducing infrastructure costs
New analytics on existing data
Expanding data for existing applications
Combining different data sources
New application from new data sources
Power of distributed computing
Power of parrallel processing
Power of comodity hardware
How do Hadoop does it?
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Big Data can create value in a broad range of industries Long list of opportunity identified
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Vertical Application (industry specific)
Financial Services
Risk mgmt Fraud detection Improve debt recovery rates Personalize banking
products Mktng
effectiveness Micropayments Improve
customer service Churn
prevention Customer
segmentation Smarter trading Improve
underwriting Gamification of
savingss
Retail / Consumer
Near real-time
pricing Stock keeping &
replenishment optimization
Store layout optimization
In-store behavior analysis
Cross selling
Optimize pricing, placement, design
Performance transparency
Customer service
Inventory mgmt.
TMT
Customer insight based targeting (offers, advertising)
Social network analysis
Churn management in elcos
Reduce downtime for systems
Public Sector
Reduce fraud
Segment populations, customize action
Support open data initiatives
Automate decision making, improve event response
Healthcare
Clinical decision support
Outcomes benchmarking
Life sciences research
Optimal treatment pathways
Remote patient monitoring
Predictive modelling for new drugs
Personalized medication
Improved diagnostics, hospital ops
Insurance
Usage based insurance (PAYD1)
Fraud detection
Niche products and insurance bundles
Customer knowledge
Intelligent insurance renewa
Big Data to calculate insurance premium
Energy
Natural
resource exploration
Demand response optimization
Maintenance and drilling optimization
Micro weather forecasting
Optimize asset location
Transportation
Traffic &
congestion management
Travel assistance
Fleet/network optimization
Preventive maintenance of fleets
Industrial Goods
Data driven product design
Shop-floor optimization
Agile supply chain mgmt.
Design to value
Crowd-sourcing
"Digital factory" for lean manufacturing
Improve service via product sensor data
Location-based marketing
Social Segmentation Social Media / Other Application
Sentiment Analysis
Price Comparison Service
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Big Data Technical Overview 19
Smart Cities
Big Data Technical Overview
Thank You