narast meeting language proficiency kunming, china 14 – 16 april 2004

NARAST MEETINGNARAST MEETING

Language proficiencyLanguage proficiency

Kunming, ChinaKunming, China

14 – 16 April 200414 – 16 April 2004

OPS/AIR-2004 2

Language competencyLanguage competency

• Study group on the need to have basic Study group on the need to have basic

knowledge of English (PRICEG)knowledge of English (PRICEG)

• Language a causal factor in major accidents, Language a causal factor in major accidents, (I.e.B747- IL76 over India 1996, Tenerife in (I.e.B747- IL76 over India 1996, Tenerife in 1977)1977)

OPS/AIR-2004 3

Changes Changes

• Annexes 1, 6, 10 and 11Annexes 1, 6, 10 and 11

• PANS-ATMPANS-ATM

• Major changes in Annexes 1 and 10Major changes in Annexes 1 and 10

OPS/AIR-2004 4

ChangesChanges• Annex 1Annex 1

• New provisions for ATCO and flight crew membersNew provisions for ATCO and flight crew members

• Annex 6Annex 6

• Operator to ensure flight crew members Operator to ensure flight crew members understand language used in radio understand language used in radio communicationscommunications

• Annex 10Annex 10

• Communications in language normally used by Communications in language normally used by ground station or in Englishground station or in English

• Use of clear phraseology and languageUse of clear phraseology and language

OPS/AIR-2004 5

ChangesChanges

• Annex 11Annex 11

• Communications to hand-over traffic in English Communications to hand-over traffic in English except when mutually agree otherwiseexcept when mutually agree otherwise

• Service providers to ensure controllers speak Service providers to ensure controllers speak and understand the languageand understand the language

• PANS-ATMPANS-ATM

• ATM and other ground personnel express ATM and other ground personnel express themselves using clear language and at the themselves using clear language and at the level required in Annex 1level required in Annex 1

OPS/AIR-2004 6

Annex 1 language proficiencyAnnex 1 language proficiency

• Air traffic controllersAir traffic controllers

• Before: Before: Air traffic controllers to speak without Air traffic controllers to speak without difficulty the language(s) designated for use difficulty the language(s) designated for use by the State by the State

• After:After: Air traffic controllers and radio station Air traffic controllers and radio station operator demonstrate capability in speaking operator demonstrate capability in speaking and understanding the language used in radio and understanding the language used in radio communicationscommunications

• From 5 March 2008, demonstrate capacity to From 5 March 2008, demonstrate capacity to speak and understand the language used in speak and understand the language used in radio communication to the level of proficiency radio communication to the level of proficiency required in the Appendix to Annex 1required in the Appendix to Annex 1

OPS/AIR-2004 7


• PilotsPilots

• Before:Before: only required to have a radio only required to have a radio telephony licensetelephony license

• After:After: pilots to demonstrate capability in pilots to demonstrate capability in speaking and understanding the language speaking and understanding the language used in radio communicationsused in radio communications

• From 5 March 2008, demonstrate capacity to From 5 March 2008, demonstrate capacity to speak and understand the language used in speak and understand the language used in radio communication to the level of radio communication to the level of proficiency required in the Appendix to Annex proficiency required in the Appendix to Annex 11

OPS/AIR-2004 8


• Applicability of StandardApplicability of Standard

• Air traffic controllers: applicable to all languages Air traffic controllers: applicable to all languages used in the airspace used by international trafficused in the airspace used by international traffic

• Pilots: All categories of aeroplane and helicopter Pilots: All categories of aeroplane and helicopter pilots in international flightspilots in international flights

• Recommendation Recommendation for glider and balloon pilotsfor glider and balloon pilots

• Recommendation Recommendation for flight engineersfor flight engineers

• Navigators: same as for pilots if they are to Navigators: same as for pilots if they are to make radio communicationsmake radio communications

OPS/AIR-2004 9

Provisions for language proficiencyProvisions for language proficiency

Requirements in language competencyRequirements in language competency

==

Complete description and level of qualificationComplete description and level of qualification

OPS/AIR-2004 10

Complete descriptionComplete description

• Proficient speakers must:Proficient speakers must:

• Effectively Communicate verbally (telephone & Effectively Communicate verbally (telephone & radio) during direct contacts;radio) during direct contacts;

• Clearly and precisely communicate using common Clearly and precisely communicate using common words and terms related to their work;words and terms related to their work;

• Use communication strategy for appropriate Use communication strategy for appropriate exchange of messages, resolve exchange of messages, resolve misunderstandings (checking, confirming misunderstandings (checking, confirming information) in the general context of the work information) in the general context of the work environmentenvironment

OPS/AIR-2004 11

Complete descriptionComplete description

• Proficient speakers must:Proficient speakers must:

• Satisfactorily resolve, with ease, linguistic Satisfactorily resolve, with ease, linguistic difficulties which may complicate difficulties which may complicate exchanges in the regular work exchanges in the regular work environment or during a less familiar environment or during a less familiar communication situation; and communication situation; and

• Use a dialect or an accent intelligible for Use a dialect or an accent intelligible for aeronautical communicationsaeronautical communications

OPS/AIR-2004 12

ICAO proficiency levelsICAO proficiency levels• Six levels:

Expert - 6 Pre-operational - 3

Advanced - 5 Elementary - 2

Operational - 4 Pre-elementary - 1

• Five aspects of linguistic proficiencyFive aspects of linguistic proficiency

Pronunciation Pronunciation FluencyFluency

StructureStructure ComprehensionComprehension

InteractionInteraction

OPS/AIR-2004 13

Periodic evaluationsPeriodic evaluations

• Level 6:Level 6: No periodic evaluation No periodic evaluation requiredrequired

• Level 5:Level 5: Every 6 yearsEvery 6 years

• Level 4:Level 4: Every 3 yearsEvery 3 years

OPS/AIR-2004 14

Pronunciation & interactionPronunciation & interaction

• Pronunciation, accentuation, rythm and Pronunciation, accentuation, rythm and intonation influenced by primary language intonation influenced by primary language or regional variant must not detrimental to or regional variant must not detrimental to understandingunderstanding

• Interactions: responses need to be timely, Interactions: responses need to be timely, appropriate and informative. Interactions appropriate and informative. Interactions need contribute to the expected need contribute to the expected exchanges. exchanges. Possible misunderstandings Possible misunderstandings must be resolved adequately through must be resolved adequately through verification, confirmation and clarification.verification, confirmation and clarification.

OPS/AIR-2004 15


• General considerations for training and General considerations for training and testing:testing:

• ICAO guidance material to be available 2004ICAO guidance material to be available 2004

• Testing is required as of March 2008Testing is required as of March 2008

• Recommended to start working on it nowRecommended to start working on it now

•evaluate new applicantsevaluate new applicants

•evaluate your needs in guidance materialevaluate your needs in guidance material

• identify implementation problemsidentify implementation problems

•Prepare official evaluationPrepare official evaluation

OPS/AIR-2004 16

Evaluation & trainingEvaluation & training• EvaluationEvaluation

• PELA (Eurocontrol) for controllersPELA (Eurocontrol) for controllers

• No other method currently availableNo other method currently available

• TrainingTraining

• Pilots and controllers speaking fluent English Pilots and controllers speaking fluent English (levels 5 or 6) being teachers in English as (levels 5 or 6) being teachers in English as second language second language

• Teachers of English as second language with Teachers of English as second language with knowledge of civil aviationknowledge of civil aviation

• Between 800 – 1200 hours to progress from Between 800 – 1200 hours to progress from level 1 to level 4level 1 to level 4

OPS/AIR-2004 17

Aviation language symposiumAviation language symposium

• ICAO H.Q – MontrealICAO H.Q – Montreal

• 1 – 3 September 20041 – 3 September 2004

• DiscussionsDiscussions

• StandardsStandards

• TrainingTraining

• TestingTesting

• Initiatives and supportInitiatives and support

NARAST MEETINGNARAST MEETING


– – END –END –

Thank you for your attentionThank you for your attention

narast meeting language proficiency kunming, china 14 – 16 april 2004

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