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R.G. Bias | [email protected] | Name that tune. Song title? Performer(s)? 1

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Name that tune. .  Song title?  Performer(s)?. Memory and Cognition. “The Knower” 1/27/10. Objectives. After this class you will be able to (it is my hope!): Have an (increased?) understanding of how psychologists and information scientists develop models of human performance - PowerPoint PPT Presentation

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Page 1: Name that tune

R.G. Bias | [email protected] |

Name that tune.

 Song title?  Performer(s)?

1

Page 2: Name that tune

R.G. Bias | [email protected] |

Memory and Cognition

“The Knower”1/27/10

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Page 3: Name that tune

R.G. Bias | [email protected] |

ObjectivesAfter this class you will be able to (it is my

hope!):- Have an (increased?) understanding of

how psychologists and information scientists develop models of human performance

- Be able to state the differences between short- and long-term memory

- Understand how human memory and cognition limitations influence the design of information systems

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R.G. Bias | [email protected] |

We’re talking about “the knower”

What do we know about humans? We are strong in our knowledge of

anthropometry -- the measurement of the size and proportions of the human body.

But these days – in “the information age” – we are way more interested in our cognitive selves.

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R.G. Bias | [email protected] |

On Monday, we were talking about Sensation and

Perception “Sensation” is the transformation of physical energy into nerve impulses to the brain.

“Perception” is the interpretation of – the imposing of meaning upon – those sensations, including the influence of beliefs, attitudes, biases, moods, . . . .

The fact of “ambiguous images” shows the influence of these non-stimulus (“top-down”) factors – the importance of CONTEXT on perception.

We (re)learned a little ear and eye physiology. We (re)learned that there are some cues that

require 2 eyes, to help us infer depth/distance from the two-dimensional retinal image (e.g., binocular disparity), and some cues that require just 1 (e.g., interposition), some that require motion (motion parallax).

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R.G. Bias | [email protected] |

Attention So, imagine the outrageous amount of

sensations! We employ attention to allow some of these

sensations to “make it through” (i.e., come into our conscious consideration) and filter out others.– You aren’t paying attention to your pant leg rubbing

against your calf.– OK, NOW you are.

Selective attention – you focus on some sensations and not others.

Divided attention – you try to attend to two or more simultaneous streams of sensations.

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R.G. Bias | [email protected] |

So, our “cognitive selves”

– Question: Can you remember a 30-digit number?

– I say that you can, right now, without practice, seeing it only once, for 1 second, with no time to rehearse.

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R.G. Bias | [email protected] |

3333333333333333333333333333333

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R.G. Bias | [email protected] |

So the answer . . . . . . to the question “Can you

remember a 30-digit number?” is, It depends.

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R.G. Bias | [email protected] |

If you will . . . Help me conduct 3 memory

experiments. This exercise will . . .– Demonstrate experimental

psychological methods– Illustrate models of human memory–Help me get a publication in a journal!!

Page 11: Name that tune

R.G. Bias | [email protected] |

Experiment 1Instead of numbers, I’ll present CVC (consonant-vowel-consonant) strings -- like “NEH”.10 CVCs, one at a time.Presented visually.Don’t have to remember them in order.Pencils down.Ready?

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R.G. Bias | [email protected] |

BOVNAZTOLRIJDIHRENWUKCAQGOCMEB

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R.G. Bias | [email protected] |

BOVNAZTOLRIJDIHRENWUKCAQGOCMEB

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R.G. Bias | [email protected] |

Experiment 2Now, 10 new CVCs. Same task -- recall them.This time, after we read the 10th item, we’ll all count backwards from 100 by 3s, aloud, together.Then when I say “Go,” write down as many of the 10 CVCs as you can.Pencils down.Ready?

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R.G. Bias | [email protected] |

VAMLUNXOPREHWIVCITJEGKUCZOBYAD

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R.G. Bias | [email protected] |

VAMLUNXOPREHWIVCITJEGKUCZOBYAD

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R.G. Bias | [email protected] |

Experiment 3 Same as Experiment 2. Yet 10 more CVCs. Backwards counting. Don’t have to recall them in order. Pencils down. Ready?

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R.G. Bias | [email protected] |

GEPTIVWOHLUPMAZSEXKOLRUCNIDBIR

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R.G. Bias | [email protected] |

GEPTIVWOHLUPMAZSEXKOLRUCNIDBIR

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R.G. Bias | [email protected] |

So here we’ve seen . . . The Serial Position Effect (I hope) STM (and the Recency Effect) LTM (and the Primacy Effect) The effect of novelty

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R.G. Bias | [email protected] |

Atkinson and Shiffrin Model of Memory (1968)

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R.G. Bias | [email protected] |

STM? Miller’s (1956) “Magical Number 7 +/- 2:

Some limits on our capacity for processing information”– Found we could hold only a limited number of

items in STM– Realized that we could hold more “items” if we

could “chunk” them– So, you might remember just 5 to 7 of these

numbers: 53985389491041093847732– But MORE of 555333999888555333888999– And even more of

3333333333333333333333333. (Bigger chunks!)

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R.G. Bias | [email protected] |

Note why we need a short-term memory

Sometimes we need to hold some things in memory – keep them active and accessible -- while we take in NEW information, to make sense of whole, um, thing.– To perform mental arithmetic.– To read a sentence – you need to keep those

early words in mind to understand the semantics – the meaning – of the whole sentence. (“The dog that chased the cat bit the boy.”)

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R.G. Bias | [email protected] |

Some factors that influence working memory capacity

Meaningfulness of the material (and thus the chunkability)

Pronunciation time – it’s easier to recallBurma Greece Tibet Iceland Malta Laosthan it is to recallSwitzerland Nicaragua Botswana Venezuela

Phillipines Madagascar Semantic similarity of the items (if I gave

you 8 vegetable names you’d do better than if I gave you 8 concrete nouns across various categories)

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R.G. Bias | [email protected] |

So . . . STM or Working Memory

Transient - temporary encoding. Back-and-forth relationship with LTM: STM can contain

information from LTM to work on. Often, information in STM enters LTM.

Direct access to STM contents. Holds information for current use only; called active

memory; primary memory - first stage of memory, as opposed to secondary memory.

Limited capacity: 7 +/- 2. It is a fundamental limitation on our mental capacity.

Rehearsal maintenance - as long as you rehearse items they can be maintained indefinitely. But when attention shifts . . . .

Chunk information to increase capacity - the capacity of STM varies with the meaningfulness of the material. A chunk is a memory unit --STM capacity is not limited by a physically defined unit but by a meaningfulness unit.

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R.G. Bias | [email protected] |

Baddeley’s (2000) model of working memory

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R.G. Bias | [email protected] |

Baddeley’s model of working memory (cont’d.)

Phonological loop?– Acoustic confusions. (You know your “inner voice.”)

Visuospatial sketchpad?– You retain both visual and spatial information.– Look at a complex scene, gather visual information,

establish landmarks. Episodic buffer?

– Temporary storehouse where we gather and and combine info from two above components. A way to combine info from different modalities (vision and audition)

Central executive– Manages the back-and-forth with LTM– Suppresses irrelevant info – related to attention.

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R.G. Bias | [email protected] |

LTM Comprised of 3 types of knowledge– Semantic (declarative) memory – knowledge

about the world; “facts”– Episodic memory – memory for events that

happened to you– Procedural memory – how to do things

Large (unlimited?) capacity Associative, multi-indexed Duration – perhaps a lifetime– Forgetting; cued recall; recognition vs. recall

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R.G. Bias | [email protected] |

Craik and Lockhart (1972) Argued for a “levels of processing”

approach (or “depth of processing”) Predicts that you will recall of

something better if you processed it more deeply–We’re three times more likely to recall a

word if we’ve earlier answered questions about it’s meaning than if we’ve answered questions about its physical appearance.

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R.G. Bias | [email protected] |

We recall things better . . . If we process them more deeply. If we relate the information to

ourselves If we are asked to recall it in the

same context in which we learned it (encoding specificity principle, or context-dependent memory)

If we react positively to the items (the Pollyanna Principle)

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R.G. Bias | [email protected] |

So? So, the answer to “Can you remember a

30-digit number?”, is . . . It depends. On what?– Whether you hear or see the number.– Whether the number is masked.– Whether you have time to rehearse.– Whether you can “chunk” the

numbers.– If there are any intervening tasks.– How meaningful the number is.– WHAT the number is.

So, what’s a usable interface?It depends.

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R.G. Bias | [email protected] |

Resources Matlin, M. W. (2009). Cognition.

Hoboken, NJ: John Wiley and Sons, Inc.

http://home.sandiego.edu/~taylor/stm.html

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R.G. Bias | [email protected] |

Today’s song was “Remember” by John Lennon.

Why do you suppose we chose to play it before THIS class?