NACC Business MeetingMonday, April 7, 2008

4:30 p.m. – 6:00 p.m.

Outcomes Brief progress update plan Introduce task forces’ members Marketplace feedback Summative comments June Vision synopsis Leave enthused, hopeful, committed

Agenda4:30 p.m. Welcome and Reflection4:35 p.m. Review of Agenda 4:40 p.m. Brief “state of affairs”5:00 p.m. Marketplace

1.Recruitment2.Metrics3.Care Services/Staff Development4.Education/Credentialing5.Website6.Membership7.Editorial Advisory Panel8.Education Advisory Panel

5:45 p.m. Summative comments6:00 p.m. Dinner Time!

Your Association: Benefit/Value Benefit language

• Enumerate items• What do I get for my dues?

Value language• Commit to creating long term “value” • How do we strengthen the value of and

advance the profession together?

Driver: NACC MissionWhat? Advocates for the profession of spiritual care Educates Certifies SupportsWho? chaplains, clinical pastoral educators, and all

members to continue the healing ministry of Jesus in the name of the Church

Direction: Strategic Plan What does NACC look like in 2012?

• Vision language – • Light of Hope• Persistently advocating for those dedicated to

spiritual care Your product, your “preferred future”

• Three driver goals: members, profession, future• Two partner goals: Catholics and many others• Two resource goals: Board / staff / finances

GOAL VTo engage

strategic partners in collaborative work to live out

our mission

GOAL IIITo strengthen the NACC’s

relationships within the Catholic Church

GOAL IVTo foster growth and unity within

diversity in NACC

GOAL IITo promote the profession

of Chaplaincy

GOAL ITo support Association members with

creative educational, spiritual, and communication opportunities

GOAL VITo create a financially strong and

mission-focused organization

GOAL VIITo enhance board and staff

effectiveness

STRATEGIC GOALS

NACC Now

Awards

Conference 2008

Website

Membership

Education/Credentialing

Metrics

Recruitment

Care Services

Task Forces

Board of Directors

Executive Director

Staff

Certification

Interview Team Educators

Interviewers

Site Coordinators

Advisory Panels

Editorial Advisory Panel

Education Advisory Panel

Financial DevelopmentAdvisory Panel (TBD)

USCCB/CCAState Liaisons (TBD)

Special RepresentativesAnd Liaisons

- Pastoral Care Week- The Joint Commission

- NCHPEG- Pastoral Care Network for

Social Responsibility- Plain Views E-Newsletter

- Red Cross Disaster Network- USCCB/CCA Liaison- USCCB/CCA Board

Episcopal Advisory Council

Commissions

Certification

Standards

Ethics

Appeals Panels

Ethics Appeals Panel

Certification Appeals Panel

Committees

Executive

Governance

Finance

CHA

Summit 2009 Planning

Spiritual Care Collaborative

Looking at NACC Now Board, committees, commissions, appeal

panels• Governance, certification

Advisory panels• Ongoing counsel/investment

Task forces• Time: limited, focused, intensive

NACC Board Six elected members Two three year terms Board profile desired

• Diversity (age, culture, geographic, chaplain/ supervisor, leadership roles etc.)

• Skills: Finances, marketing/PR, web-based learning, legal

One member to be elected 2009

Board Committees Executive

• Members: Chair, Chair-elect, Finance, ED Governance

• Non-board members sought•Considering a nominating committee

Finance• Non-board members sought

Commissions, Appeal Panels, Certification Critical to the mission

• Standards• Certification

• Appeals Panel

• Ethics• Appeals Panel

• Certification Process• ITE’s, interviewers, site coordinators

Advisory Panels Ongoing advice to key member needs Editorial

• Vision Editor/ED Educational

• Director of Professional Practice/ED Resource Development (New Need)

• ED

Task Forces Pastoral Care Summit Initiatives

• Metrics• Recruitment• Care Services/Staff Development• Education/Credentialing

Strategic Plan • Web• Membership

National Conference Planning/Volunteers

Direction: Strategic Plan What does NACC look like in 2012?

• Vision language – • Light of Hope• Persistently advocating for those dedicated to

spiritual care Your product, your “preferred future”

• Three driver goals: members, profession, future• Two partner goals: Catholics and many others• Two resource goals: Board / staff / finances

GOAL VTo engage

strategic partners in collaborative work to live out

our mission

GOAL IIITo strengthen the NACC’s

relationships within the Catholic Church

GOAL IVTo foster growth and unity within

diversity in NACC

GOAL IITo promote the profession

of Chaplaincy

GOAL ITo support Association members with

creative educational, spiritual, and communication opportunities

GOAL VITo create a financially strong and

mission-focused organization

GOAL VIITo enhance board and staff

effectiveness

STRATEGIC GOALS

Goal I Member Support Early steps

• NACC Now• Local gatherings

Current Planning• Task Forces: Volunteer Leadership, Web,

Membership• Age-related calls• Education Advisory Panel• State Liaison

Goal II Promote/Advance Profession Early Steps

• CHA partnership• Pastoral Care Summit – Omaha• SCC cognate group

Current Planning• Research – Surveys

• CHA and SCC

• PC Summit Task Forces

Goal IV Growth/Unity Early Steps

• Materials for Recruitment (Stories, FAQ’s, PPT)

• Enlist members Current Planning

• PC Summit Task Force• Materials• Icon on Website• Recruitment plan

Goal III Catholic Relations Early Steps

• New Episcopal Liaison: Bishop Calvo• Episcopal Advisory Council filled• August 2007 National Lay Symposium

Current Planning• April 2008 National Summit in Orlando• Strategy with Bishop Calvo• Multi-use materials being developed

Goal V Strategic Partners Early Steps

• Spiritual Care Collaborative• CHA

Current Planning• SCC• CHA• New Partners?

Goal VI Finance Early Steps

• Annual Appeal• Conference Sponsorships• Plan Outline

Current Planning• Culture• Resource Development Advisory Council• Giving Options on Website• Case for Support• Grants

Goal VII Board/Staff Early Steps

• Leadership Transition• Reid Group• Governance Structure/Assessment

Current Planning• Board Formation/Development• Staff

NACC Now

Awards

Conference 2008

Website

Membership

Education/Credentialing

Metrics

Recruitment

Care Services

Task Forces

Board of Directors

Executive Director

Staff

Certification

Interview Team Educators

Interviewers

Site Coordinators

Advisory Panels

Editorial Advisory Panel

Education Advisory Panel

Financial DevelopmentAdvisory Panel (TBD)

USCCB/CCAState Liaisons (TBD)

Special RepresentativesAnd Liaisons

- Pastoral Care Week- The Joint Commission

- NCHPEG- Pastoral Care Network for

Social Responsibility- Plain Views E-Newsletter

- Red Cross Disaster Network- USCCB/CCA Liaison- USCCB/CCA Board

Episcopal Advisory Council

Commissions

Certification

Standards

Ethics

Appeals Panels

Ethics Appeals Panel

Certification Appeals Panel

Committees

Executive

Governance

Finance

CHA

Summit 2009 Planning

Spiritual Care Collaborative

Marketplace

1. Recruitment2. Metrics3. Care Services/Staff Development4. Education/Credentialing5. Website6. Membership7. Editorial Advisory Panel8. Education Advisory Panel

Recruitment Laura Richter Co-Chair John Wallenhorst Co-chair Mary Feeley Tom Butler Karen Helfenstein David Lichter Jim Castello Vicki Farley Blair Holtey Michelle Lemiesz Bridget Deegan-Krause Jim Hoff Michael Adamson Cindy Bridges

Plan Stories FAQ’s PPT Brochure Language Presenters Audiences Messages Strategies

Metrics Leszek Baczkura Chair Linda Bronersky Joan Bumpus Bonnie Burnett Nancy Conner Larry Ehren Mary Heintzkill Julie Jones Allison Jordan Dean Marek John Pollack Karen Pugliese Marie Puleo Bartholomew Rodrigues Rose Shandrow Robert Shuford Paige Toller Larry VandeCreek Mary Whetstone

Patient Satisfaction Question

If you were visited by a hospital chaplain during your stay, rate your satisfaction with the spiritual care the chaplain provided.

Associate Satisfaction Questions

Telephone Survey

Care Services/Staff DevelopmentLinda Arnold, ChairSally CarlsonNancy ConnerNancy CookElaine HeroldMary Lou O'GormanMichele SakuraiEd SminkJane SmithDavid Lichter

Role of chaplains within Systems

Universal Standards of Practice

Professional Development Programs• Career ladder• Programs to match

revised standards

Education/CredentialingRose Mary BoydLinda BronerskyKathy BrownBarbara BrumleveHarry ByrneSusanne ChawszczewskiRobert O’GormanSr. Claudia RiehlDavid Lichter

Graduate Theological Program/NACC Standards for Certification

Models of cooperation between HC and Grad Programs

CPE

Website Judith Novak Cathy Connelly Phil Paradowski Susanne

Chawszczewski Cindy Bridges David Lichter

Purposes Content Layout (Sitemap) Navigation

Membership Nancy Flaig Norma Gutierrez Kathy Eldridge Cindy Bridges David Lichter Kathleen Mary Smith Margaret Hover

Review Categories Recommend

Revised Structure

Editorial Advisory Panel Paul Buche Michele LeDoux Sakuri Michelle Lemiesz Linda Piotrowski Rev. Freddy

Washington Sr. Norma Gutierrez Laurie Hansen Cardona David Lichter

Annual Planning Content

Educational Advisory Panel Kathleen Mary Smith Robert Barnes Susan Lied  Jim Buryska Elizabeth Berne

DeGear Susanne

Chawszczewski David Lichter

Review current educational activity

A comprehensive educational strategy

Ongoing member input and guidance

Summative Comments Insights Questions Next Steps

Thank you to all!

Good Appetite!