nab customer spending behaviours...•based on nab’s transaction data (including bpay), total nab...

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NAB CUSTOMER SPENDING BEHAVIOURS NAB’s Customer Spending Behaviours report explores the spending behaviours of our customers, excluding things such as mortgages, other credit repayments and government services. By examining around 2.7 million daily transactions, we show where spending is growing fastest and what customers are spending on. Given the size of NAB’s customer base, it provides an indication of national and regional trends. In Q3 2017, customer spending growth slowed in all metropolitan and regional areas (except in SA and regional TAS). By state, overall spending growth was fastest in the ACT, VIC and NSW and slowest in WA and NT. By spending category, it was fastest for Arts & Recreation, Wholesale Trade and Accommodation & Food. HIGHLIGHTS: How has spending changed? Total NAB customer spending growth slowed to 3.0% y/y in Q3 2017 (down from 3.9% y/y in Q2 2017). Average monthly spending in metro areas was $2,140 in Q3 ($2,064 in Q2) and $1,985 in regions ($1,918 in Q2). Which states contributed most to spending growth? VIC, NSW & QLD contributed 95.5% of total NAB customer spending growth in Q3 2017 (97.6% in Q2). WA detracted -5.9% (-3.4% in Q2). By region, Greater Melbourne and Sydney accounted for 54.1% of total spending growth in Q3 (50.3% in Q2). Regional NSW, QLD and VIC added 46.5% (38.6% in Q2). Where is spending growing fastest across capital cities? Growth slowed in all cities relative to Q2 except in Adelaide (2.5%). Hobart (4.4%), Canberra (4.1%) and Melbourne (3.3%) grew fastest, and Perth (-2.1%) and Brisbane (1.7%) slowest. Which postcodes grew fastest in metropolitan areas? - In AUS, growth was fastest in Gepps Cross SA 5094 (50.7%), Main Ridge VIC 3928 (36.2%), Panton Hill VIC 3759 (35.5%) Edmondson Park NSW 2174 (33.0%), Lobethal SA 5241 (31.0%), Hall ACT 2618 (26.8%) and Malmsbury VIC 3446 (25.9%). - In NSW, spending growth was fastest in Edmondson Park 2174 (33.0%), Croydon 2132 (23.9%) and Mount Kuning-Gai 2080 (22.7%). - In VIC, Main Ridge 3928 (36.2%), Panton Hill 3759 (35.5%) and Malmsbury 3446 (25.9%). - In QLD, Hemmant 4174 (16.2%), Grantham 4347 (15.9%) and Helidon 4344 (12.1%). - In SA, Gepps Cross 5094 (50.7%), Lobethal 5241 (31.0%) and Novar Gardens 5040 (21.1%). - In WA, Oakford 6121 (13.4%), Mahogany Creek 6072 (12.9%) and Two Rocks 6037 (7.7%). What about regional areas? - Spending growth slowed in all regional areas relative to Q2 (except SA). Overall growth in regional areas (4.2%) continued to outpace Greater Metropolitan or “City” areas (2.4%). Regional growth was fastest in SA (6.7%), VIC (5.0%), NSW (4.3%) and QLD (4.0%) and slowest WA (0.8%), TAS (1.7%) and the NT (2.7%). What type of spending grew fastest? - Arts & Recreation Services (20.6%), by Wholesale Trade (7.8%) and Accommodation & Food Services (7.0%). Spending growth slowed in all categories relative to Q2, except in categories such as Construction (1.7%), Utilities (2.7%), Finance & Insurance (5.3%) & Healthcare & Social Assistance (3.9%). NAB Customer Spending: by state (% y/y) Q2 2017 Q3 2017 Metro Regional Metro Regional NSW 4.1% 5.1% 3.0% 4.3% VIC 4.1% 5.2% 3.3% 5.0% QLD 3.3% 4.9% 1.7% 4.0% SA 1.9% 6.0% 2.5% 6.7% WA -1.3% 2.4% -2.1% 0.8% TAS 5.1% 1.6% 4.3% 1.7% NT 4.5% 7.0% 2.9% 2.7% ACT 5.6% 4.1% AUSTRALIA 3.3% 4.9% 2.4% 4.2% Customer spending excludes government services, taxes, direct to consumer manufacturers, mortgage and other credit facility repayments. NAB Customer Spending: by industry sector (% y/y) Q2 2017 Q3 2017 Accommodation & Food Services 10.5% 7.0% Administrative & Support Services 5.6% 4.6% Arts & Recreation Services 35.3% 20.6% Construction -1.8% 1.7% Education & Training -2.5% -6.2% Electricity, Gas, Water & Waste 0.1% 2.7% Finance & Insurance Services 3.8% 5.3% Healthcare & Social Assistance -0.8% 3.9% Info, Media & Telecoms 1.8% -1.9% Other Services 4.1% 3.9% Professional, Scientific & Tech Serv. 7.9% 3.1% Rental, Hiring & Real Estate Serv. 3.6% 0.2% Retail Trade 3.3% 2.4% Transport, Postal & Warehousing -1.3% -0.6%Wholesale Trade 1.2% 7.8% NAB Behavioural & Industry Economics EXPLORING THE SPENDING BEHAVIOURS OF NAB CUSTOMERS - Q3 2017 Embargoed until: 11.30am Thursday 30 November 2017

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Page 1: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

NAB CUSTOMER SPENDING BEHAVIOURS

NAB’s Customer Spending Behaviours report explores the spending behaviours of our customers, excluding things such as mortgages, other credit repayments and government services. By examining around 2.7 million daily transactions, we show where spending is growing fastest and what customers are spending on. Given the size of NAB’s customer base, it provides an indication of national and regional trends. In Q3 2017, customer spending growth slowed in all metropolitan and regional areas (except in SA and regional TAS). By state, overall spending growth was fastest in the ACT, VIC and NSW and slowest in WA and NT. By spending category, it was fastest for Arts & Recreation, Wholesale Trade and Accommodation & Food.

HIGHLIGHTS: • How has spending changed? Total NAB customer spending growth slowed to 3.0% y/y in Q3 2017 (down from 3.9% y/y in

Q2 2017). Average monthly spending in metro areas was $2,140 in Q3 ($2,064 in Q2) and $1,985 in regions ($1,918 in Q2).

• Which states contributed most to spending growth? VIC, NSW & QLD contributed 95.5% of total NAB customer spendinggrowth in Q3 2017 (97.6% in Q2). WA detracted -5.9% (-3.4% in Q2). By region, Greater Melbourne and Sydney accounted for54.1% of total spending growth in Q3 (50.3% in Q2). Regional NSW, QLD and VIC added 46.5% (38.6% in Q2).

• Where is spending growing fastest across capital cities? Growth slowed in all cities relative to Q2 except in Adelaide(2.5%). Hobart (4.4%), Canberra (4.1%) and Melbourne (3.3%) grew fastest, and Perth (-2.1%) and Brisbane (1.7%) slowest.

• Which postcodes grew fastest in metropolitan areas?- In AUS, growth was fastest in Gepps Cross SA 5094 (50.7%), Main Ridge VIC 3928 (36.2%), Panton Hill VIC 3759 (35.5%)

Edmondson Park NSW 2174 (33.0%), Lobethal SA 5241 (31.0%), Hall ACT 2618 (26.8%) and Malmsbury VIC 3446 (25.9%). - In NSW, spending growth was fastest in Edmondson Park 2174 (33.0%), Croydon 2132 (23.9%) and Mount Kuning-Gai 2080

(22.7%). - In VIC, Main Ridge 3928 (36.2%), Panton Hill 3759 (35.5%) and Malmsbury 3446 (25.9%). - In QLD, Hemmant 4174 (16.2%), Grantham 4347 (15.9%) and Helidon 4344 (12.1%). - In SA, Gepps Cross 5094 (50.7%), Lobethal 5241 (31.0%) and Novar Gardens 5040 (21.1%). - In WA, Oakford 6121 (13.4%), Mahogany Creek 6072 (12.9%) and Two Rocks 6037 (7.7%).

• What about regional areas? - Spending growth slowed in all regional areas relative to Q2 (except SA). Overall growth inregional areas (4.2%) continued to outpace Greater Metropolitan or “City” areas (2.4%). Regional growth was fastest in SA(6.7%), VIC (5.0%), NSW (4.3%) and QLD (4.0%) and slowest WA (0.8%), TAS (1.7%) and the NT (2.7%).

• What type of spending grew fastest? - Arts & Recreation Services (20.6%), by Wholesale Trade (7.8%) and Accommodation& Food Services (7.0%). Spending growth slowed in all categories relative to Q2, except in categories such as Construction(1.7%), Utilities (2.7%), Finance & Insurance (5.3%) & Healthcare & Social Assistance (3.9%).

NAB Customer Spending: by state (% y/y)

Q2 2017 Q3 2017

Metro Regional Metro Regional

NSW 4.1% 5.1% 3.0% ↓ 4.3% ↓

VIC 4.1% 5.2% 3.3% ↓ 5.0% ↓

QLD 3.3% 4.9% 1.7% ↓ 4.0% ↓

SA 1.9% 6.0% 2.5% ↑ 6.7% ↑

WA -1.3% 2.4% -2.1% ↓ 0.8% ↓

TAS 5.1% 1.6% 4.3% ↓ 1.7% ↑

NT 4.5% 7.0% 2.9% ↓ 2.7% ↓

ACT 5.6% 4.1% ↓

AUSTRALIA 3.3% 4.9% 2.4% ↓ 4.2% ↓

Customer spending excludes government services, taxes, direct to consumer manufacturers, mortgage and other credit facility repayments.

NAB Customer Spending: by industry sector (% y/y)

Q2 2017 Q3 2017

Accommodation & Food Services 10.5% 7.0% ↓

Administrative & Support Services 5.6% 4.6% ↓

Arts & Recreation Services 35.3% 20.6% ↓

Construction -1.8% 1.7% ↑

Education & Training -2.5% -6.2% ↓

Electricity, Gas, Water & Waste 0.1% 2.7% ↑

Finance & Insurance Services 3.8% 5.3% ↑

Healthcare & Social Assistance -0.8% 3.9% ↑

Info, Media & Telecoms 1.8% -1.9% ↓

Other Services 4.1% 3.9% ↓

Professional, Scientific & Tech Serv. 7.9% 3.1% ↓

Rental, Hiring & Real Estate Serv. 3.6% 0.2% ↓

Retail Trade 3.3% 2.4% ↓

Transport, Postal & Warehousing -1.3% -0.6%↑

Wholesale Trade 1.2% 7.8% ↑

NAB Behavioural & Industry EconomicsEXPLORING THE SPENDING BEHAVIOURS OF NAB CUSTOMERS - Q3 2017

Embargoed until: 11.30am Thursday 30 November 2017

Page 2: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

OVERALL GROWTH IN NAB CUSTOMER SPENDING ($) BY DIVISON & STATE (percentage change Q3 2017 on Q3 2016)

NSW VIC QLD SA WA TAS NT ACT AUS

Arts and Recreation Services 13.3 22.3 28.1 36.6 14.6 27.4 32.5 7.0 20.6

Wholesale Trade 12.9 9.5 0.9 8.0 0.3 5.0 55.7 22.1 7.8

Accommodation and Food Services 8.8 7.0 5.9 9.5 2.9 4.5 6.2 9.2 7.0

Financial and Insurance Services 1.2 10.2 7.8 -4.5 4.3 3.3 2.3 11.9 5.3

Administrative and Support Services 3.4 6.9 2.5 6.6 4.6 5.7 8.6 3.9 4.6

Other Services 6.2 6.9 1.6 3.6 -4.9 0.8 3.3 4.8 3.9

Health Care and Social Assistance 2.8 4.5 4.2 5.2 3.4 6.1 4.0 4.0 3.9

Professional, Scientific and Technical Services 4.6 4.3 2.7 5.9 -5.6 -3.2 2.1 0.2 3.1

Electricity, Gas, Water and Waste Services 7.2 4.1 -1.8 6.0 -5.6 4.0 -11.8 0.6 2.7

Retail Trade 3.1 2.4 3.1 2.4 -2.2 3.3 5.0 4.6 2.4

Construction 1.2 0.4 5.1 4.3 -0.3 -0.3 -9.5 -9.3 1.7

Rental, Hiring and Real Estate Services 0.4 3.7 -2.6 -1.9 -4.4 -13.5 -6.4 -1.9 0.2

Transport, Postal and Warehousing -0.3 -0.8 -0.2 1.7 -3.0 1.1 -9.5 1.5 -0.6

Information Media and Telecommunications -1.1 -1.4 -1.2 -2.6 -6.9 -3.7 0.7 -4.4 -1.9

Education and Training -4.0 -7.9 -6.8 -3.0 -8.2 5.5 -32.2 -7.5 -6.2

Fastest growing by division Slowest growing by division

SUMMARY:

Overall Customer spending in Australia • Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0% y/y in Q3 2017,

down from 3.9% y/y in the previous quarter. • Average monthly customer spending during the quarter was $2,140 in metropolitan areas ($2,064 in Q2) and

$1,985 in regional areas ($1,918 in Q2).

Overall Customer spending - metropolitan versus regional • Overall NAB customer spending growth slowed in both regional and metropolitan areas in Q3 2017. Growth in

customer spending in regional areas (4.2%) continued to outpace spending growth in greater metropolitan or “city” areas (2.4%).

• NAB customer spending growth slowed in all cities and regions relative to Q2, except in metropolitan Adelaide,regional SA and regional TAS.

• In regional areas, spending growth was fastest in SA (6.7%), VIC (5.0%), NSW (4.3%) and QLD (4.0%) and slowestin WA (0.8%), TAS (1.7%) and the NT (2.7%).

• In capital cities, customer spending growth was fastest in Hobart (4.3%), Canberra (4.1%), Melbourne (3.3%),Sydney (3.0%), Darwin (2.9%) and Adelaide (2.5%) and slowest in Perth (-2.1%) and Brisbane (1.7%).

Fastest growing Local Government Areas (LGAs) • Fastest growing metropolitan LGAs in Australia were Walkerville SA (10.7%), Hunters Hill NSW (8.5%), Glenorchy

TAS (8.5%), Willoughby NSW (7.6%), Camperdown NSW (7.6%), Holdfast Bay SA (7.2%), Wollondilly NSW (7.0%), Canterbury-Bankstown NSW (6.9%), Burwood NSW (6.8%), Brighton TAS (6.4%), Camden NSW (6.2%) and Wyndham VIC (6.1%).

• Fastest growing regional LGAs were Liverpool Plains NSW (29.1%), Glenn Innes Severn NSW (21.4%), WesternDowns QLD (16.3%), Goondiwindi QLD (14.1%), Renmark Paringa SA (13.8%), Inverell NSW (12.9%), Gannawarra VIC (12.7%) and Alice Springs NT (12.4%).

• The top 30 fastest growing Australian metro and regional LGAs and the top 5 fastest growing metro and regionalLGAs for each state are shown in Appendix 2.

Fastest growing postcodes - metropolitan • In Australia, NAB customer spending growth was fastest in In AUS, growth was fastest in Gepps Cross SA 5094

(50.7%), Main Ridge VIC 3928 (36.2%), Panton Hill VIC 3759 (35.5%) Edmondson Park NSW 2174 (33.0%), Lobethal SA 5241 (31.0%), Hall ACT 2618 (26.8%), Malmsbury VIC 3446 (25.9%) and Croydon NSW 2132 (23.9%). • See state sheets below for top 20 fastest growing metropolitan postcodes for each state.

Page | 2

Page 3: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

SUMMARY (CONTINUED):

Fastest growing postcodes - regional • In Australia, NAB customer spending grew fastest in Yanco NSW 2703 (76.6%), Dalwallinu WA 6609 (71.9%),

Thulimbah QLD 4376 (71.8%), Picton WA 6229 (64.3%), Harden NSW 2587 (55.1%), Warrion VIC 3249 (54.4%), South Johnstone QLD 4859 (53.7%), Qualeup WA 6394 (51.4%), Yandaran QLD 4673 (47.4%) and Port Broughton SA 5522 (46.3%).

• It is important to note that while these postcodes have a statistically significant number of customers, they mayinclude small area spending data that can be more volatile than larger postcode spending areas.

• See state sheets below for fastest growing metropolitan postcodes for each state.

Customer spending growth by industry category • NAB customer spending in Q3 2017 grew in 12 of 15 categories in year-on-year terms during Q3.• Spending in Q3 2017 accelerated in just 5 of 15 categories compared to the previous quarter - with faster growth

seen in sectors such as Finance & Insurance Services (5.3%), Healthcare & Social Services (3.9%), Utilities (2.7%)and Construction (1.7%).

• By category, spending growth remained fastest for Arts and Recreation Services (20.6% y/y) but was significantlyslower than in Q2 (35.3%). Wholesale Trade (7.8%) and Accommodation & Food Services (7.0%) were the nextfastest growing areas of NAB customer spending.

• Customer spending on Retail Trade to 2.4% y/y in Q3 2017, from 3.3% y/y in Q2.• Spending growth was weakest for Education & Training (-6.2%), Information, Media & Telecoms (-1.9%) and

Transport, Postal & Warehousing (-0.6%).

Contributions to spending growth • By state, VIC, NSW and QLD contributed around 95% of total growth in NAB customer spending in Q3 2017 (98%

in Q2). WA detracted around 6% from total spending growth (-3% in Q2). SA, ACT, TAS and the NT combined just over 10% (around 6% in Q2).

• By region, greater Melbourne and Sydney accounted for around 54% of total customer spending growth in Q32017 (50% in Q2). Regional NSW, QLD and VIC added around 47% (39% in Q2). Modest contributions came from all other areas bar greater Perth (-5.7%), regional WA (-0.3%) and regional TAS (-0.1%) - see Appendix 1.

20.6%

7.8%

7.0%

5.3%

4.6%

3.9%

3.9%

3.1%

2.7%

2.4%

1.7%

0.2%

-0.6%

-1.9%

-6.2%

-15% -5% 5% 15% 25%

Arts and Recreation Services

Wholesale Trade

Accommodation and Food Services

Financial and Insurance Services

Administrative and Support Services

Other Services

Health Care and Social Assistance

Professional, Scientific and Technical Services

Electricity, Gas, Water and Waste Services

Retail Trade

Construction

Rental, Hiring and Real Estate Services

Transport, Postal and Warehousing

Information Media and Telecommunications

Education and Training

OVERALL GROWTH IN NAB CUSTOMER SPENDING (Q3 2017, % y/y)

Page | 3

Page 4: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

NAB CUSTOMER SPENDING BEHAVIOURS - Q3 2017

TAS Growth Q3 y/y Share of State Avg Monthly Spend (Q3) Metro: 4.4% Metro: 54% Metro: $1,957 Regional: 1.7% Regional: 46% Regional: $1,816

WA Growth Q3 y/y Share of State Metro: -2.1% Metro: 77% Regional: 0.8% Regional: 23% Avg Monthly Spend (Q3) Metro: $2,045 Regional: $2,038

SA Growth Q3 y/y Share of State Metro: 2.5% Metro: 79% Regional: 6.7% Regional: 21% Avg Monthly Spend (Q3) Metro: $2,220 Regional: $1,838

VIC Growth Q3 y/y Share of State Metro: 3.3% Metro: 76% Regional: 5.0% Regional: 24% Avg Monthly Spend (Q3) Metro: $2,167 Regional: $1,932

NSW Growth Q3 y/y Share of State Metro: 3.0% Metro: 61% Regional: 4.3% Regional: 39% Avg Monthly Spend (Q3) Metro: $2,168 Regional: $2,019

QLD Growth Q3 y/y Share of State Metro: 1.7% Metro: 45% Regional: 4.0% Regional: 55% Avg Monthly Spend (Q3) Metro: $2,074 Regional: $2,009

NT Growth Q3 y/y Share of State Metro: 2.6% Metro: 82% Regional: 4.2% Regional: 18% Avg Monthly Spend (Q3) Metro: $2,075 Regional: $1,916

AUSTRALIA 3.0%

AUSTRALIA Growth Q3 y/y Metro: 2.4% Regional: 4.2% Share of AUS Metro: 65% Regional: 35% Avg Monthly Spend (Q3) Metro: $2,140 Regional: $1,985

ACT Avg Monthly Spend (Q3) $2,234

Page | 4

Page 5: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

NAB CUSTOMER SPENDING BY STATE:

NSW - SYDNEY GREATER METROPOLITAN AREA GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

SYDNEY GREATER METROPOLITAN AREA GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Overall customer spending in thegreater Sydney metropolitan area(ABS definition) grew 3.0% y/y in Q32017 (4.1% y/y in Q2).

• Average spending per customerincreased $69 to $2,168.

• Spending growth was fastest for Arts& Recreation (11.7%),Accommodation & Food (8.4%) andOther Services (6.7%).

• Spending fell for Education &Training (-3.2%), Information, Media& Telecoms (-2.9%) and Transport,Postal & Warehousing (-0.4%).

• By individual postcode, spendinggrowth was fastest in EdmondsonPark 2174 (33.0%), Croydon 2132(23.9%), Mount Kurinh-Gai 2080(22.7%), Willoughby 2068 (22.4%),Georges Hall 2198 (21.1%) andPunchbowl 2196 (20.5%).

-3.2%

-2.9%

-0.4%

0.7%

0.9%

1.0%

1.5%

2.5%

2.6%

5.4%

5.7%

6.3%

6.7%

8.4%

11.7%

-10% 0% 10% 20%

Education and Training

Information Media andTelecommunications

Transport, Postal and Warehousing

Rental, Hiring and Real Estate Services

Financial and Insurance Services

Construction

Health Care and Social Assistance

Administrative and Support Services

Retail Trade

Professional, Scientific and TechnicalServices

Wholesale Trade

Electricity, Gas, Water and WasteServices

Other Services

Accommodation and Food Services

Arts and Recreation Services

33.0

%

23.9

%

22.7

%

22.4

%

21.1

%

20.5

%

16.8

%

15.5

%

15.3

%

15.2

%

14.2

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13.8

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13.3

%

13.2

%

13.1

%

12.9

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12.4

%

12.2

%

12.0

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11.8

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10%

15%

20%

25%

30%

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Top 20 Postcodes by Spending Growth: Sydney Metro(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth

3.0%

Average Monthly

Spend (Q3) $2,168

Page | 5

Page 6: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

NSW - REGIONAL (EX. GREATER METRO AREA)

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

REGIONAL NSW (EX METRO) GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Overall customer spending in regionalNSW (ex metro) grew 4.3% y/y in Q32107, down from 5.1% y/y in Q2, butstill somewhat faster than in Sydneymetro (3.0%).

• Average customer spending increased$64 to $2,019, but was below that inSydney metro ($2,168).

• Spending growth was fastest forWholesale Trade (19.0%), Arts &Recreation (17.1%), Accommodation &Food Services (9.5%) and Utilities8.6%).

• Spending fell for Education & Training(-6.6%) and Rental Hiring & realEstates Services (-0.7%) and was flatfor Transport, Postal & Warehousing(0.1%).

• By postcode, spending was fastest inYanco 2703 (76.6%), Harden 2587(55.1%), Tingha 2369 (44.4%),Wallendbean 2588 (38.2%) andBarraba 2347 (36.6%).

-6.6%

-0.7%

0.1%

1.2%

1.4%

1.8%

3.4%

3.7%

5.2%

5.2%

5.4%

8.6%

9.5%

17.1%

19.0%

-20% -10% 0% 10% 20% 30%

Education and Training

Rental, Hiring and Real Estate Services

Transport, Postal and Warehousing

Information Media andTelecommunications

Construction

Financial and Insurance Services

Professional, Scientific and TechnicalServices

Retail Trade

Administrative and Support Services

Other Services

Health Care and Social Assistance

Electricity, Gas, Water and WasteServices

Accommodation and Food Services

Arts and Recreation Services

Wholesale Trade

76.6

%

55.1

%

44.4

%

38.2

%

36.6

%

35.2

%

34.7

%

30.5

%

28.4

%

28.1

%

27.2

%

26.5

%

25.9

%

23.6

%

23.1

%

22.4

%

20.7

%

20.5

%

20.3

%

19.3

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

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27032587236925882347250528682441280526682735283428692370242426512844284923562643

Top 20 Postcodes by Spending Growth: NSW Regional(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth

4.3%

Average Monthly

Spend (Q3) $2,019

Page | 6

Page 7: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

VIC - MELBOURNE GREATER METROPOLITAN AREA

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

MELBOURNE GREATER METROPOLITAN AREA GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending in the greaterMelbourne metro area grew 3.3% y/yin Q3 2017, down from 4.1% y/y in Q2.

• Average monthly customer spendingin Q3 increased $87 to $2,167.

• Spending growth was fastest for Arts& Recreation (22.4%), Financial &Insurance Services (10.3%) and OtherServices (7.0%).

• Customer spending on Education &Training (-7.7%), Information, Mediaand Telecoms (-1.7%), WholesaleTrade (-1.1%), Construction (-0.4%)and Transport, Postal & Warehousing(-0.4%) all fell.

• By postcode, spending growth wasfastest in Main Ridge 3928 (36.2%),Panton Hill 3759 (35.5%), Malmsbury3446 (25.9%), Garfield 3814 (21.6%),Ashburton 3147 (20.1%) and Woodend3442 (19.8%).

-7.7%

-1.7%

-1.1%

-0.4%

-0.4%

1.9%

2.8%

3.8%

4.0%

6.2%

6.5%

6.7%

7.0%

10.3%

22.4%

-20% -10% 0% 10% 20% 30%

Education and Training

Information Media andTelecommunications

Wholesale Trade

Construction

Transport, Postal and Warehousing

Retail Trade

Electricity, Gas, Water and WasteServices

Rental, Hiring and Real Estate Services

Health Care and Social Assistance

Accommodation and Food Services

Professional, Scientific and TechnicalServices

Administrative and Support Services

Other Services

Financial and Insurance Services

Arts and Recreation Services

36.2

%

35.5

%

25.9

%

21.6

%

20.1

%

19.8

%

17.6

%

17.5

%

16.4

%

15.6

%

15.0

%

13.9

%

13.2

%

13.2

%

12.9

%

12.5

%

12.1

%

11.8

%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Mai

n Ri

dge

Pant

on

Hill

Mal

msb

ury

Gar

fiel

d

Ash

burt

on

Wo

ode

nd

Crib

Po

int

Clyd

e N

orth

Tyab

b

Cold

stre

am

Rose

bud

Gre

enda

le

Hei

delb

erg

Hei

ghts

Elw

ood

Buny

ip

Gem

bro

ok

Spri

ngva

le

Kal

lista

3928 3759 3446 3814 3147 3442 3919 3978 3913 3770 3939 3341 3081 3184 3815 3783 3171 3791

Top 20 Postcodes by Spend Growth: Melbourne Metro(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth

3.3%

Average Monthly

Spend (Q3) $2,167

Page | 7

Page 8: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

VIC - REGIONAL (EX. GREATER METRO AREA)

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

REGIONAL VIC (EX METRO) GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending in regional VIC (exmetro) grew 5.0% y/y in Q3 2017,down from, 5.2% y/y in Q2 but aheadof Melbourne metro (3.3%).

• Average spending increased $66 to$1,932 but was below Melbournemetro ($2,167).

• Spending growth was fastest forWholesale Trade (40.2%), Arts &Recreation (21.5%), Financial &Insurance Services (9.7%) andAccommodation & Food (9.7%).

• NAB customer spending on Education& Training (-9.3%), Professional,Scientific & Technical Services (-3.2%),Transport, Postal & Warehousing(-2.4%) and Information, Media &Telecoms (-0.5%) fell.

• By individual postcode, spendinggrowth was fastest in Warrion 3249(54.4%), Walpeup 3507 (44.6%) andBeulah 3395 (39.7%).

-9.3%

-3.2%

-2.4%

-0.5%

2.9%

3.2%

3.9%

6.4%

6.7%

7.9%

8.1%

9.7%

9.7%

21.5%

40.2%

-20% -10% 0% 10% 20% 30% 40% 50%

Education and Training

Professional, Scientific and TechnicalServices

Transport, Postal and Warehousing

Information Media andTelecommunications

Rental, Hiring and Real Estate Services

Construction

Retail Trade

Health Care and Social Assistance

Other Services

Electricity, Gas, Water and WasteServices

Administrative and Support Services

Accommodation and Food Services

Financial and Insurance Services

Arts and Recreation Services

Wholesale Trade

54.4

%

44.6

%

39.7

%

36.4

%

32.5

%

31.1

%

30.7

%

23.2

%

22.9

%

22.9

%

22.6

%

22.3

%

21.7

%

21.6

%

21.6

%

21.6

%

20.6

%

20.3

%

20.1

%

19.8

%

0%

10%

20%

30%

40%

50%

60%

War

rio

n

Wal

peup

Beul

ah

Gor

man

dale

Anc

ona

Cow

war

r

Mur

rind

indi

Talla

ngat

ta

Patc

hew

ollo

ck

Yack

anda

ndah

Pyre

nees

Colb

inab

bin

Ker

ang

Thor

pdal

e

Skip

ton

Ho

peto

un

Gun

bow

er

Beal

iba

Wo

om

elan

g

Badd

agin

nie

32493507339538733715385737783700349137493375355935793835336133963566347534853670

Top 20 Postcodes by Spending Growth: VIC Regional(Q3 2017 spend value on Q3 2017 spend value)

Overall Growth

5.0%

Average Monthly

Spend (Q3) $1,932

Page | 8

Page 9: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

QLD - BRISBANE GREATER METROPOLITAN AREA

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

BRISBANE GREATER METROPOLITAN AREA GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending in the greaterBrisbane metropolitan area grew 1.7%y/y in Q3 2017 (3.3% y/y in Q2).

• Average monthly spending increased$68 to $2,074.

• Spending grew fastest for Arts &Recreation (23.1%), Financial &Insurance Services (5.3%),Professional, Scientific & TechnicalServices (4.8%) and Accommodation &Food Services (4.6%).

• It fell for Education & Training (-8.9%),Utilities (-2.6%), Rental, Hiring & RealEstate (-2.5%), Information, Media &Telecoms (-2.1%), Transport, Postal &Warehousing (-1.7%) and WholesaleTrade (-0.2%).

• By postcode, spending growth wasfastest in Hemmant 4174 (16.2%),Grantham 4347 (15.9%), Helidon 4344(12.1%), Mackenzie 4156 (11.6%) andIndooroopilly 4068 (10.1%).

-8.9%

-2.6%

-2.5%

-2.1%

-1.7%

-0.2%

0.9%

1.6%

1.9%

3.2%

3.2%

4.6%

4.8%

5.3%

23.1%

-20% -10% 0% 10% 20% 30%

Education and Training

Electricity, Gas, Water and WasteServices

Rental, Hiring and Real Estate Services

Information Media andTelecommunications

Transport, Postal and Warehousing

Wholesale Trade

Administrative and Support Services

Retail Trade

Construction

Health Care and Social Assistance

Other Services

Accommodation and Food Services

Professional, Scientific and TechnicalServices

Financial and Insurance Services

Arts and Recreation Services

16.2

%

15.9

%

12.1

%

11.6

%

10.1

%

9.9%

9.7%

9.5%

8.8%

8.6%

8.4%

7.8%

7.7%

7.3%

6.9%

6.8%

6.6%

6.5%

6.5%

6.3%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

Hem

man

t

Gra

ntha

m

Hel

ido

n

Mac

kenz

ie

Indo

oro

opi

lly

Laid

ley

Berr

inba

Cala

mva

le

Yero

nga

Bund

amba

Law

nto

n

Inal

a

Aca

cia

Ridg

e

Petr

ie

The

Gap

Thor

nlan

ds

Dar

ra

Redb

ank

Plai

ns

No

rthg

ate

Mo

rayf

ield

41744347434441564068434141174116410443044501407741104502406141644076430140134506

Top 20 Postcodes by Spend Growth: Brisbane Metro(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth

1.7% Average Monthly

Spend (Q3) $2,074

Page | 9

Page 10: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

QLD - REGIONAL (EX. GREATER METRO AREA)

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

REGIONAL QLD (EX METRO) GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Spending in regional QLD grew 4.0%y/y in Q3 2017 (4.9% y/y in Q2) andfaster than Brisbane metro (1.7%).

• Average monthly customer spendinggrew $84 to $2,009 in Q3, but wasbelow average spending in metroBrisbane ($2,074).

• Spending growth was fastest for Arts& Recreation (33.5%), followed byFinancial & Insurance Services (10.0%),Construction (7.7%) & Accommodation& Food Services (7.0%).

• NAB Customer spending fell forEducation & Training (-4.1%), Rental,Hiring & Real Estate Services (-2.8%),Utilities (-1.1%) and Information,Media & Telecoms (-0.5%).

• By postcode, spending grew fastest inThulimbah 4376 (71.8%), SouthJohnstone 4859 (53.7%), Yandaran4673 (47.4%), Texas 4385 (44.3%) andGlen Aplin 4381 (35.4%).

-4.1%

-2.8%

-1.1%

-0.5%

0.3%

1.1%

1.2%

1.5%

4.1%

4.2%

5.1%

7.0%

7.7%

10.0%

33.5%

-20% -10% 0% 10% 20% 30% 40%

Education and Training

Rental, Hiring and Real Estate Services

Electricity, Gas, Water and WasteServices

Information Media andTelecommunications

Other Services

Professional, Scientific and TechnicalServices

Transport, Postal and Warehousing

Wholesale Trade

Administrative and Support Services

Retail Trade

Health Care and Social Assistance

Accommodation and Food Services

Construction

Financial and Insurance Services

Arts and Recreation Services

71.8

%

53.7

%

47.4

%

44.3

%

35.4

%

28.8

%

27.1

%

23.2

%

22.7

%

22.0

%

20.6

%

20.3

%

20.1

%

19.1

%

18.8

%

18.8

%

18.7

%

17.1

%

16.3

%

15.6

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Thul

imba

h

Sout

h Jo

hnst

one

Yand

aran

Texa

s

Gle

n A

plin

Yang

an

Dim

bula

h

Theo

dore

Beer

burr

um

El A

rish

Cond

amin

e

Colli

nsvi

lle

Gor

donv

ale

Rich

mon

d

Bell

Than

goo

l

Ting

oo

ra

Finc

h H

atto

n

Clo

ncur

ry

Spri

ngsu

re

43764859467343854381437148724719451748554416480448654822440847164608475648244722

Top 20 Postcodes by Spending Growth: QLD Regional(Q3 2017 spend value on Q3 2017 spend value)

Overall Growth

4.0%

Average Monthly

Spend (Q3) $2,009

Page | 10

Page 11: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

SA - ADELAIDE GREATER METROPOLITAN AREA

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

ADELAIDE GREATER METROPOLITAN AREA GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending in the greaterAdelaide metropolitan area grew 2.5%in Q3 2017, up from 1.9% in Q2.

• Average monthly customer spendingincreased $77 to $2,220.

• Spending growth was fastest for Arts& Recreation (37.0%), WholesaleTrade (14.8%), Accommodation &Food Services (8.6%) and Admin &Support Services (7.8%).

• Spending fell for Financial & InsuranceServices (-7.9%), Rental, Hiring & RealEstate (-5.3%), Information, Media &Telecoms (-3.4%), Education &Training (-3.1%) and Professional,Scientific & Technical Services (-2.1%).

• By postcode, overall customerspending growth was fastest in GeppsCross 5094 (50.7%), Loberthal 5241(31.0%), Novar Gardens 5040 (21.1%)and Burton 5110 (16.0%).

-7.9%

-5.3%

-3.4%

-3.1%

-2.1%

1.8%

1.8%

2.0%

3.3%

5.0%

5.4%

7.8%

8.6%

14.8%

37.0%

-20% -10% 0% 10% 20% 30% 40%

Financial and Insurance Services

Rental, Hiring and Real Estate Services

Information Media andTelecommunications

Education and Training

Professional, Scientific and TechnicalServices

Retail Trade

Transport, Postal and Warehousing

Construction

Other Services

Electricity, Gas, Water and WasteServices

Health Care and Social Assistance

Administrative and Support Services

Accommodation and Food Services

Wholesale Trade

Arts and Recreation Services

50.7

%

31.0

%

21.1

%

16.0

%

13.8

%

12.1

%

11.9

%

11.4

%

11.2

%

11.2

%

10.7

%

10.0

%

9.8%

9.7%

8.5%

8.4%

8.3%

8.2%

7.8%

7.7%

0%

10%

20%

30%

40%

50%

60%

Gep

ps C

ross

Lobe

thal

No

var

Gar

dens

Burt

on

Vir

gini

a

Edw

ards

tow

n

Larg

s Ba

y

Ura

idla

Litt

leha

mpt

on

Myr

tle

Bank

Wal

kerv

ille

Para

fiel

d G

arde

ns

Chri

stie

Do

wns

Play

ford

Nai

rne

Ho

pe V

alle

y

Wo

odv

ille

Wes

t

Gum

erac

ha

Rose

wat

er

Blac

kwo

od

50945241504051105120503950165142525050645081510751645111525250905011523350135051

Top 20 Postcodes by Spend Growth: Adelaide Metro(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth

2.5%

Average Monthly

Spend (Q3) $2,220

Page | 11

Page 12: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

SA - REGIONAL (EX. GREATER METRO AREA)

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

REGIONAL SA (EX METRO) GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending in regional SAgrew 6.7% y/y in Q3 2017, up from6.0% y/y in Q2.

• Average monthly spending increased$53 to $1,838, and was lower than inAdelaide metro ($2,220).

• Spending growth was fastest for Arts& Recreation (34.6%), Professional,Scientific & Technical Services (33.7%),Rental, Hiring & Real Estate Services(27.9%) and Construction (14.7%).

• Customer spending for WholesaleTrade (-8.0%) and Education &Training (-1.2%) fell and was flat forInformation, Media & Telecoms.

• By postcode, growth was fastest inPort Broughton 5525 (46.3%), Auburn5451 (41.2%), Tickera 5555 (36.1%),Crystal Brook 5523 (32.0%), TheCorong 5261 (30.9%) and Cummins5631 (28.9%).

-8.0%

-1.2%

0.0%

1.1%

1.8%

4.2%

4.3%

4.7%

10.2%

12.7%

13.8%

14.7%

27.9%

33.7%

34.6%

-15% -5% 5% 15% 25% 35% 45%

Wholesale Trade

Education and Training

Information Media andTelecommunications

Transport, Postal and Warehousing

Administrative and Support Services

Retail Trade

Health Care and Social Assistance

Other Services

Electricity, Gas, Water and WasteServices

Accommodation and Food Services

Financial and Insurance Services

Construction

Rental, Hiring and Real Estate Services

Professional, Scientific and TechnicalServices

Arts and Recreation Services

46.3

%

41.2

%

36.1

%

32.0

%

30.9

%

28.9

%

28.4

%

27.8

%

26.1

%

24.0

%

24.0

%

22.0

%

21.2

%

19.0

%

18.4

%

18.0

%

16.9

%

16.8

%

16.7

%

16.1

%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Port

Bro

ught

on

Aub

urn

Tick

era

Crys

tal B

rook

The

Coo

rong

Cum

min

s

Ger

aniu

m

Pari

nga

Port

Wak

efie

ld

Sno

wto

wn

Was

leys

Port

Ger

mei

n

Mila

ng

Bute

Wat

erva

le

Coon

awar

ra

Tint

inar

a

And

amo

oka

Mai

tlan

d

Gla

dsto

ne

55225451555555235261563153015340555055205400549552565560545252635266572255735473

Top 20 Postcodes by Spending Growth: SA Regional(Q3 2017 spend value on Q3 2017 spend value)

Overall Growth

6.7%

Average Monthly

Spend (Q3) $1,838

Page | 12

Page 13: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

WA - PERTH GREATER METROPOLITAN AREA

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

PERTH GREATER METROPOLITAN AREA GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• NAB customer spending in the greaterPerth metropolitan area fell -2.1% y/yin Q3 2017 (from -1.3% y/y in Q2) andwas weakest of all cities.

• But average monthly spendingincreased $76 to $2,045.

• Spending grew for Arts & RecreationServices (15.0%), Administrative &Support Services (5.8%), Financial &Insurance Services (5.1%), Healthcare& Social Assistance (2.1%) andAccommodation & Food (2.0%).

• Spending contracted in all othercategories, with the biggest falls inWholesale Trade (-9.8%), Education &Training (-8.5%) and Information,Media & Telecoms (-8.4%)

• By postcode, spending growth wasfastest in Oakford 6121 (13.4%),Mahogany Creek 6072 (12.9%), TwoRocks 6037 (7.7%), Nedlands 6009(4.9%) and Beaconsfield 6162 (4.3%).

-9.8%

-8.5%

-8.4%

-6.8%

-6.1%

-5.0%

-5.0%

-2.9%

-2.3%

-2.2%

2.0%

2.1%

5.1%

5.8%

15.0%

-20% -10% 0% 10% 20%

Wholesale Trade

Education and Training

Information Media andTelecommunications

Electricity, Gas, Water and WasteServices

Professional, Scientific and TechnicalServices

Other Services

Rental, Hiring and Real Estate Services

Retail Trade

Construction

Transport, Postal and Warehousing

Accommodation and Food Services

Health Care and Social Assistance

Financial and Insurance Services

Administrative and Support Services

Arts and Recreation Services

13.4

%

12.9

%

7.7%

4.9%

4.3%

4.1%

3.0%

2.9%

2.8%

2.7%

2.5%

2.1%

2.1%

2.0%

1.9%

1.8%

1.8%

1.7%

1.6%

1.5%

0%

2%

4%

6%

8%

10%

12%

14%

16%

Oak

ford

Mah

oga

ny C

reek

Two

Rock

s

Ned

land

s

Beac

ons

fiel

d

Forr

estf

ield

Saw

yers

Val

ley

Clo

verd

ale

Com

o

East

Per

th

Att

adal

e

Hig

hgat

e

Cave

rsha

m

Succ

ess

Leem

ing

Bent

ley

Kal

amun

da

App

lecr

oss

Port

Ken

nedy

Lake

land

s

61216072603760096162605860746105615260046156600360556164614961026076615361726180

Top 20 Postcodes by Spend Growth: Perth Metro(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth -2.1%

Average Monthly

Spend (Q3) $2,045

Page | 13

Page 14: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

WA - REGIONAL (EX. GREATER METRO AREA)

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

REGIONAL WA (EX METRO) GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending in regional WA (exmetro) grew 0.8% y/y in Q3 2017,down from 2.4% y/y in Q2.

• Average monthly spending increased$28 to $2,038 - the highest regionalspend in Australia, but lower than inmetro Perth ($2,045).

• Spending grew in 7 of 15 categories -led by Wholesale Trade (22.0%), Arts& Recreation (12.3%), Healthcare &Social Assistance (9.1%), Construction(6.6%) and Accommodation & FoodServices (6.0%).

• Spending was flat or fell in all otherareas, with largest falls in Education &Training (-6.6%) and Transport, Postal,Warehousing (-6.0%).

• By postcode, spending growth wasfastest in Dalwallinu 6609 (71.9%),Picton 6229 (64.3%), Qualeup 6394(51.4%), Denham 6537 (32.0%) andWoodanilling 6316 (29.9%).

-6.6%

-6.0%

-4.4%

-3.6%

-2.3%

-1.2%

-0.2%

-0.2%

0.1%

0.9%

6.0%

6.6%

9.1%

12.3%

22.0%

-20% -10% 0% 10% 20% 30%

Education and Training

Transport, Postal and Warehousing

Other Services

Professional, Scientific and TechnicalServices

Information Media andTelecommunications

Electricity, Gas, Water and WasteServices

Administrative and Support Services

Rental, Hiring and Real Estate Services

Retail Trade

Financial and Insurance Services

Accommodation and Food Services

Construction

Health Care and Social Assistance

Arts and Recreation Services

Wholesale Trade

71.9

%

64.3

%

51.4

%

32.0

%

29.9

%

24.6

%

22.3

%

18.6

%

17.9

%

17.9

%

17.6

%

16.9

%

16.5

%

16.5

%

15.9

%

15.4

%

15.2

%

14.7

%

13.7

%

13.1

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Dal

wal

linu

Pict

on

Qua

leup

Den

ham

Wo

oda

nilli

ng

Wo

ngan

Hill

s

Ken

denu

p

Beve

rley

Muc

hea

Brem

er B

ay

Cund

erdi

n

Leon

ora

Hal

ls C

reek

Dum

bley

ung

Bro

okt

on

Wic

kepi

n

Wyn

dham

Rave

nsth

orp

e

Dam

pier

Wal

pole

66096229639465376316660363236304650163386407643767706350630663706740634667136398

Top 20 Postcodes by Spending Growth: WA Regional(Q3 2017 spend value on Q3 2017 spend value)

Overall Growth

0.8%

Average Monthly

Spend (Q3) $2,038

Page | 14

Page 15: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

TASMANIA

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

TASMANIA - STATE GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending grew 4.4% y/y inQ3 2017 in Hobart metro (5.1% y/y inQ2), and by 1.7% y/y in regional TAS(1.6% y/y in Q2).

• Average monthly spending rose $84 to$1,957 in Hobart metro and by $80 inregional TAS to $1,816.

• Overall spending growth (metro &regional) was fastest for Arts &Recreation (27.4%), Healthcare &Social Assistance (6.1%),Administrative & Support Services(5.7%), Education & Training (5.5%)and Wholesale Trade (5.0%).

• NAB Customer spending growth fellfor Rental, Hiring & Real EstateServices (-13.5%), Information, Media& Telecoms (-3.7%), Professional,Scientific & Tech Services (-3.2%) andConstruction (-0.3%).

• By postcode, growth was fastest inFingal 7214 (36.7%), Geeveston 7116(25.0%) and Cremorne 7024 (21.3%).

-13.5%

-3.7%

-3.2%

-0.3%

0.8%

1.1%

3.3%

3.3%

4.0%

4.5%

5.0%

5.5%

5.7%

6.1%

27.4%

-20% -10% 0% 10% 20% 30%

Rental, Hiring and Real Estate Services

Information Media andTelecommunications

Professional, Scientific and TechnicalServices

Construction

Other Services

Transport, Postal and Warehousing

Financial and Insurance Services

Retail Trade

Electricity, Gas, Water and WasteServices

Accommodation and Food Services

Wholesale Trade

Education and Training

Administrative and Support Services

Health Care and Social Assistance

Arts and Recreation Services

36.7%

25.0%

21.3%

15.0%

14.6%

13.2%

12.9%

11.7%

10.5%

10.4%

0%

10%

20%

30%

40%

Fing

al

Gee

vest

on

Crem

orne

Oat

land

s

Taro

ona

Bich

eno

Evan

dale

Pert

h

Brid

port

Clar

emon

t

7214 7116 7024 7120 7053 7215 7212 7300 7262 7011

Top 10 Postcodes by Spend Growth: TAS(Q3 2017 spend value on Q3 2016 spend value)

Growth Metro: 4.4%

Regional: 1.7%

Average Monthly

Spend (Q3) Metro: $1,957

Regional: $1,816

Page | 15

Page 16: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

ACT

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

ACT GROWTH BY SPENDING (%,Y/Y)

*postcode level details shown instead of LGAs as ACT does not have separate LGAs. Hall, located within the ACT shares the 2618 postcode with nearby Wallaroo NSW, thus is partially represented outside ACT boundary in the map.

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending in the ACT grew4.1% y/y in Q3 2017, down from 5.6%y/y in Q2.

• Average monthly spending rose $74 to$2,234 - and was highest of all areas(metro & regional).

• Spending growth was fastest forWholesale Trade (22.1%), Financial &Insurance Services (11.9%),Accommodation & Food (9.2%) andArts & Recreation Services (7.0%).

• Customer spending contracted forConstruction (9.3%), Education &Training (-7.5%), Information, Media &Telecoms (-4.4%) and Rental, Hiring &Real Estate Services (-1.9%).

• By postcode, spending growth wasfastest in Hall 2618 (26.8%) and wellahead of the next fastest Greenway2900 (14.7%), Yarralumla 2600(12.4%), Fyshwick 2609 (6.7%) andKingston 2604 (6.4%).

-9.3%

-7.5%

-4.4%

-1.9%

0.2%

0.6%

1.5%

3.9%

4.0%

4.6%

4.8%

7.0%

9.2%

11.9%

22.1%

-20% -10% 0% 10% 20% 30% 40%

Construction

Education and Training

Information Media andTelecommunications

Rental, Hiring and Real Estate Services

Professional, Scientific and TechnicalServices

Electricity, Gas, Water and WasteServices

Transport, Postal and Warehousing

Administrative and Support Services

Health Care and Social Assistance

Retail Trade

Other Services

Arts and Recreation Services

Accommodation and Food Services

Financial and Insurance Services

Wholesale Trade

26.8

%

14.7

%

12.4

%

6.7%

6.4%

6.3%

6.3%

5.5%

5.1%

5.0%

0%

5%

10%

15%

20%

25%

30%

Hal

l

Gre

enw

ay

Yarr

alum

la

Fysh

wic

k

Kin

gsto

n

Ngu

nnaw

al

Calw

ell

Que

anbe

yan

Har

riso

n

Phill

ip

2618 2900 2600 2609 2604 2913 2905 2620 2914 2606

Top 10 Postcodes by Spend Growth: ACT(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth

4.1%

Average Monthly

Spend (Q3) $2,234

Page | 16

Page 17: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

NORTHERN TERRITORY

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q3 2017 on Q3 2016)

NORTHERN TERRITORY GROWTH BY SPENDING (%, Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

• Customer spending grew 2.6% y/y inDarwin metro in Q3 2017 (4.5% y/y inQ2), and by 4.2% y/y in regional NT(7.0% y/y in Q2).

• Average monthly spending increased$124 to $2,075 in Darwin metro andby $112 to $1,916 in regional NT.

• Customer spending in the NT wasfastest for Wholesale Trade (55.7%),and Arts & Recreation (32.5%).

• Customer spending growth fell sharplyfor Education & Training (-32.2%), andalso fell in Utilities (-11.8%),Construction (-9.5%), Transport, Postal& Warehousing (9.5%) and Rental,Hiring & Real Estate (-6.4%).

• By postcode, spending growth wasfastest by some margin in BerrySprings 838 (41.4%), followed byGillen 870 (10.3%), Noonamah 837(9.8%), Katherine 853 (7.9%) andNightcliff 810 (7.2%).

-32.2%

-11.8%

-9.5%

-9.5%

-6.4%

0.7%

2.1%

2.3%

3.3%

4.0%

5.0%

6.2%

8.6%

32.5%

55.7%

-50% -30% -10% 10% 30% 50% 70%

Education and Training

Electricity, Gas, Water and WasteServices

Construction

Transport, Postal and Warehousing

Rental, Hiring and Real Estate Services

Information Media andTelecommunications

Professional, Scientific and TechnicalServices

Financial and Insurance Services

Other Services

Health Care and Social Assistance

Retail Trade

Accommodation and Food Services

Administrative and Support Services

Arts and Recreation Services

Wholesale Trade

41.4

%

10.3

%

9.8%

7.9%

7.2%

5.4%

1.9%

1.2%

1.0%

0.0%

0%

10%

20%

30%

40%

50%

Berr

y Sp

ring

s

Gill

en

No

ona

mah

Kat

heri

ne

Nig

htcl

iff

Gra

y

Hum

pty

Do

o

Ho

war

d Sp

ring

s

Lean

yer

Stua

rt P

ark

838 870 837 853 810 830 836 835 812 820

Top 10 Postcodes by Spend Growth: NT(Q3 2017 spend value on Q3 2016 spend value)

Overall Growth

Metro: 2.6% Regional: 4.2%

Average Monthly Spend (Q3)

Metro: $2,075 Regional: $1,916

Page | 17

Page 18: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

APPENDIX 1

By state, VIC, NSW and QLD contributed around 95% of total growth in NAB customer spending in Q3 2017. WA detracted around 6% from total spending growth. There were modest contributions from SA (6.0%), ACT (3.0%), TAS (1.3%) and the NT (0.1%).

Greater Melbourne and Sydney accounted for 54.1% of total customer spending growth in Q3. Regional NSW, QLD and VIC added 46.5%. Modest contributions came from all other areas bar greater Perth (-5.7%), regional WA (-0.3%) and regional TAS (-0.1%).

-5.9%

0.1%

1.3%

3.0%

6.0%

21.2%

31.2%

43.1%

-20% -10% 0% 10% 20% 30% 40% 50%

WA

NT

TAS

ACT

SA

QLD

NSW

VIC

CONTRIBUTION TO GROWTH BY STATE

-5.7%

-0.3%

-0.1%

0.1%

0.1%

1.4%

2.7%

2.9%

3.2%

3.3%

10.8%

17.7%

18.0%

22.2%

31.9%

-15% -5% 5% 15% 25% 35%

Greater Perth

Rest of WA

Rest of TAS

Rest of NT

Greater Darwin

Greater Hobart

Rest of SA

Australian Capital Territory

Greater Brisbane

Greater Adelaide

Rest of VIC

Rest of QLD

Rest of NSW

Greater Sydney

Greater Melbourne

CONTRIBUTION TO GROWTH BY REGION

Page | 18

Page 19: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

APPENDIX 2 TOP 30 FASTEST GROWING AUSTRALIAN METROPOLITAN LGA’S

TOP 5 FASTEST GROWING METROPOLITAN LGA’S BY STATE SYDNEY % Y/Y MELBOURNE % Y/Y Hunters Hill 8.5% Wyndham 6.1% Willoughby 7.6% Darebin 5.9% Campbelltown 7.6% Whittlesea 5.7% Wollondilly 7.0% Moonee Valley 5.7% Canterbury-Bankstown 6.9% Hume 5.4%

BRISBANE % Y/Y ADELAIDE % Y/Y Lockyer Valley 5.6% Walkerville 10.7% Ipswich 3.9% Holdfast Bay 7.2% Somerset 3.5% Salisbury 5.8% Logan 2.7% Mitcham 4.2% Brisbane 1.4% Playford 4.0%

PERTH % Y/Y HOBART % Y/Y Nedlands 1.8% Glenorchy 8.5% South Perth 1.7% Brighton 6.4% Perth 1.2% Hobart 5.6% Kalamunda 0.7% Kingborough 5.1% Cockburn 0.6% Clarence 1.3%

CANBERRA % Y/Y DARWIN % Y/Y Unincorporated ACT* 3.8%

Litchfield 3.5% Palmerston 2.6%

* The ACT does not have separate LGAs. Darwin 2.4%

10.7

%

8.5%

8.5%

7.6%

7.6%

7.2%

7.0%

6.9%

6.8%

6.4%

6.2%

6.1%

5.9%

5.8%

5.7%

5.7%

5.6%

5.6%

5.5%

5.4%

5.4%

5.4%

5.1%

4.9%

4.9%

4.8%

4.7%

4.7%

4.5%

4.4%

0%

2%

4%

6%

8%

10%

12%

14%

Wal

kerv

ille

Hunt

ers H

ill

Glen

orch

y

Will

ough

by

Cam

pbel

ltow

n

Hold

fast

Bay

Wol

lond

illy

Cant

erbu

ry-B

anks

tow

n

Burw

ood

Brig

hton

Cam

den

Wyn

dham

Dare

bin

Salis

bury

Whi

ttle

sea

Moo

nee

Valle

y

Lock

yer V

alle

y

Hoba

rt

Ku-r

ing-

gai

Hum

e

Grea

ter D

ande

nong

Brim

bank

King

boro

ugh

Mor

ning

ton

Peni

nsul

a

Mac

edon

Ran

ges

Fairf

ield

Live

rpoo

l

Mar

ibyr

nong

Lane

Cov

e

Mel

ton

SA NSWTASNSWNSW SA NSWNSWNSWTASNSWVIC VIC SA VIC VIC QLDTASNSWVIC VIC VIC TAS VIC VICNSWNSWVICNSWVIC

Data refers to LGAs with populations of 750 NAB customers or more

Page | 19

Page 20: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

TOP 30 FASTEST GROWING AUSTRALIAN REGIONAL LGA’S

TOP 5 FASTEST GROWING REGIONAL LGA’S BY STATE NSW % Y/Y VIC % Y/Y

Liverpool Plains 29.1% Gannawarra 12.7%

Glen Innes Severn 21.4% Yarriambiack 11.3%

Inverell 12.9% Strathbogie 10.9%

Broken Hill 11.7% Colac-Otway 10.8%

Hilltops 11.6% Moyne 9.4%

QLD % Y/Y SA % Y/Y

Western Downs 16.3% Renmark Paringa 13.8%

Goondiwindi 14.1% Northern Areas 11.1%

Hinchinbrook 9.9% Clare and Gilbert Valleys 11.0%

Banana 9.7% Port Pirie City and Districts 10.3%

Central Highlands 8.3% Copper Coast 8.9%

WA % Y/Y TAS % Y/Y

Irwin 9.4% Launceston 4.1%

Manjimup 6.4% Devonport 2.8%

Karratha 4.7% Meander Valley 0.5%

Northampton 3.5% West Tamar -1.4%

Dardanup 3.5% Huon Valley -1.7%

NT % Y/Y TAS % Y/Y

Alice Springs 12.4%

29.1

%

21.4

%

16.3

%

14.1

%

13.8

%

12.9

%

12.7

%

12.4

%

11.7

%

11.6

%

11.3

%

11.1

%

11.0

%

10.9

%

10.8

%

10.8

%

10.6

%

10.5

%

10.4

%

10.3

%

9.9%

9.7%

9.7%

9.4%

9.4%

9.2%

9.1%

8.9%

8.9%

8.8%

0%

5%

10%

15%

20%

25%

30%

35%Li

verp

ool P

lain

s

Glen

Inne

s Sev

ern

Wes

tern

Dow

ns

Goon

diw

indi

Renm

ark

Parin

ga

Inve

rell

Gann

awar

ra

Alic

e Sp

rings

Brok

en H

ill

Hillt

ops

Yarr

iam

biac

k

Nor

ther

n Ar

eas

Clar

e an

d Gi

lber

t Val

leys

Stra

thbo

gie

Cola

c-O

tway

Gwyd

ir

War

rum

bung

le S

hire

Wal

gett

Lach

lan

Port

Piri

e Ci

ty a

nd D

ists

Hinc

hinb

rook

Bana

na

Blan

d

Irwin

Moy

ne

Berr

igan

Mor

ee P

lain

s

Copp

er C

oast

Snow

y M

onar

o Re

gion

al

Hind

mar

sh

NSWNSWQLDQLD SA NSWVIC NT NSWNSWVIC SA SA VIC VICNSWNSWNSWNSW SA QLDQLDNSWWA VICNSWNSW SA NSWVIC

Data refers to LGAs with populations of 750 NAB customers or more

Page | 20

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APPENDIX 3

NOTES ON NAB’S CUSTOMER SPENDING ESTIMATES • Customer spending represents consumption-based spending.• Customer spending does not include spending on government services, tax payments, direct to public

manufacturers, mortgage and other credit facility repayments.• Customer spending is based on where the customer lives - which may or may not be where the actual spending

activity occurs.• Customers without an Australian residential address are excluded.• Spending includes both online and offline transactions.• Transaction data may include EFTPOS, Credit Card, BPAY, Bank Transfers, Direct Debits and Paypal services where

available.• Spending on Health & Community Services excludes spending at HICAPS terminals.• Geographic areas have been defined using the ABS Local Government Area (LGA) and Statistical areas in the form

of both Greater Capital City Statistical Area and Statistical Area 4 definitions.• All geographic data is defined by 2016 ABS geographic standards from the 2016 census.• Where lower tier geographic areas may be assigned to multiple higher tier areas, the spend value is apportioned

using ABS weights. However for definitions (e.g. whether an LGA lays within GCCSA or not, if more than 50% of theLGA lays within a GCCSA it will be defined as part of the GCCSA).

• Some postcodes may correspond to several different locality names. Where this is the case, only one locality namewill be shown.

• Year-on-year spending change represents non-seasonally adjusted change compared to the same quarter in theprevious year.

• Cut-offs have been applied to remove small area data which may be statistically volatile and may bias estimates ofspending. Even with this treatment, regional areas may have greater spending volatility than metro areas. This cut-off does not apply to maps for aesthetic reasons.

• Spending may be biased due increased take-up in payment methods such as the use of near field communicationterminals/online applications that are growing in preference to cash, particularly in hospitality related sectors.

More details about this measure of customer spending are available upon request.

Page | 21

Page 22: NAB CUSTOMER SPENDING BEHAVIOURS...•Based on NAB’s transaction data (including BPAY), total NAB customer spending slowed to 3.0 % y/y in Q3 2017, down from 3.9% y/y in the previous

CONTACT THE AUTHORS Alan Oster Group Chief Economist [email protected] +613 8634 2927

Dean Pearson Head of Behavioural & Industry Economics [email protected] +613 8634 2331

Robert De Iure Senior Economist - Behavioural & Industry Economics [email protected] +613 8634 4611

Brien McDonald Senior Economist - Behavioural & Industry Economics [email protected] +613 8634 3837

Steven Wu Economist - Behavioural & Industry Economics [email protected] +613 9208 2929

Important Notice This document has been prepared by National Australia Bank Limited ABN 12 004 044 937 AFSL 230686 ("NAB"). Any advice contained in this document has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice in this document, NAB recommends that you consider whether the advice is appropriate for your circumstances. NAB recommends that you obtain and consider the relevant Product Disclosure Statement or other disclosure document, before making any decision about a product including whether to acquire or to continue to hold it.

Please click here to view our disclaimer and terms of use.

Page | 22