myttm user guide : representative users
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myTTM User Guide : Representative Users
This document is intended for myTTM representative users. It provides information specifically for representative users when using the myTTM Web Service portal.
The following topics will be discussed in this document:
General Account Information
Sign In to Your myTTM User Account Sign Out of Your myTTM User Account Switch Between myTTM User Roles Change Password Update Profile Information Return to Your District Website Notifications Browser General Information for Lists
Suspension Reporting Functions
Suspension Browser – General Information List Suspensions Search Suspensions List Outstanding Suspensions Create Infraction Summary Report List Games Served for a Suspension Review Minimum Suspensions for Infractions Update a Suspension Mark Suspension as Served Switch to a Team User
Game Incident Reporting Functions GIR Browser – General Information List GIRs Search GIRs
Affiliation Reporting Functions
Affiliation Browser – General Information List Call-Ups Search Call-Ups Create Call-Up Counts Report
Additional Help
TTM Support Center
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Sign In to Your myTTM User Account
You can access the myTTM Web Service portal from your league’s website or from the URL http://heo.myttm.ca. The main page for the myTTM Web Service portal is shown below.
TIP: Ensure that the title of the login box is HEO/HEO Minor. If it does not display you may have to reset your web browser or ensure that your web browser accepts cookies.
If you have not signed in before you must request a password reset. This is done by clicking on the << Don’t know my Password >> link below the password input box. From the Reset My Password page you must enter your email
address that is associated with your account then click the button. An email will then be sent to you with instructions on how to reset your password.
If you do not know your email address that was used for your account creation, you can request that an email be sent to your account email address. This is done by clicking on the << Don’t know my account Email >> link below the email input box. From the Request my Email Address page you must enter your first and last name and then
click the button. An email will then be sent to your email address for your account verifying that it is the email address to be used for logging into your account.
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Once you have reset your password you can return to the myTTM Web Service portal. To sign in you must enter
your email address, your password and the User Challenge pattern and then click the button.
Once successfully signed in you will be directed to the home page. Depending on how your account has been configured your home page will look similar to the following.
Your account identification will be displayed in the top right-hand corner while you are signed in. All options can be accessed from the menu bar provided on the page or from the icons displayed in the middle of the page.
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Sign Out of your myTTM User Account
To sign out of the myTTM Web Services portal click on Sign Out from the menu bar as shown below. Once signed out you will be returned to the Sign On page.
Switch Between myTTM User Roles
It is possible to have more than one user role within myTTM Web Services portal. Since myTTM keeps track of your user roles you only have to login to a single account. Once logged in you will be able to switch to any of your assigned user roles. This is done by moving the mouse over the account identification box located at the top right corner of the website (see below).
Once the list of user roles is displayed (in My Other Roles section of the dropdown) simply click on the role to you wish to change to and you will need to confirm that you wish to complete the switch. Repeat the process if you need to go back to your previous role or if you want to change to another role.
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Change Password
If you think your password has been compromised or you wish to change your password for any other reason, you can have it changed. This is done by moving the mouse over the account identification box located at the top right corner of the website (see below).
A dropdown will appear and you simply click on Change My Password (see below).
Additionally, you can access the Change My Password page from the Admin menu as shown below.
Next, enter a new password and re-enter the password in the password confirmation field. Ensure that you meet the password criteria listed on the page as shown below.
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Next, click the button to have the password changed.
TIP: If you forget your password you can request to reset it from the sign on page.
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Update Profile Information
If you need to change your email address used for logging into your account or if your name needs to be changed, you need to update your profile information. This is done by moving the mouse over the account identification box located at the top right corner of the website (see below).
A dropdown will appear and you simply click on Update My Profile (see below).
Additionally, you can access the Update My Profile page from the Admin menu as shown below.
Next, enter the necessary changes and click the button to have the password changed as shown below.
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When you would like to receive your notifications at one or more other email addresses then you can add them to your ‘Additional Email Address List’. This is done by first entering the email address in the box below the list. When
finished entering the email address, click the button that appears next to the list. This will add the email address to the list. Ensure you save your changes.
Later if you wish to remove an email address from the list then select the email address in the list and click the
button that appears next to the list. Ensure you save your changes.
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Return to Your District Website
If at any time you wish to return to your district website you can easily do this from the myTTM Web Services portal.
This is done by moving the mouse over the Home menu bar and selecting from the list of links as shown below.
A new web browser window will be opened with your district website. The myTTM Web Services portal will remain in a web browser window and can be returned to at any time.
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Notifications Browser
When notifications (i.e. for suspensions, etc.) have been sent to you, via email, they can also be reviewed from the Notifications browser. To access the Notifications browser either select Show My Notifications from the Admin menu or click on the Notifications icon on the home page (see below).
From the Notifications browser you will be presented with a list of notifications on the left-side panel. Notifications will be grouped by the leagues you are part of and by the type of notification as shown below.
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You can click on a notification to have it displayed on the right-side panel as shown below.
When there are unread notifications a bell icon will be displayed in the top right side of the website beside the user identification box (see below).
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General Information for Lists
Many of the myTTM Web Services portal pages contain lists. An example is shown below.
This section describes some of the options related to lists.
1) Exporting lists in PDF, MS Excel or CSV format
If you want the list downloaded in either PDF, MS Excel or CSV format move the mouse over the
button and select the desired format as shown below.
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2) Sorting lists by columns
You can sort the list by column simply by clicking on the column heading. To reverse the sorting order just click on the column heading again.
3) Scrolling columns
Depending on your screen size, some columns in the list may not be displayed. You can scroll thru columns by clicking on the arrows above the list as shown below.
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4) Actions
Most lists will have an Actions column where additional options can be selected for each line in
the list. Simply move the mouse over the button and select the desired option from the list (see below).
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Suspension Browser – General Information
Access to all suspensions is provided via the Suspension browser. To access the Suspension browser either select Suspension Reporting from the menu or click on the Suspension Reporting icon on the home page (see below).
From the Suspension browser you will be presented with two panels (see below). The left-side panel allows you to browse through various levels within your district/league while the right-side panel is used for viewing suspensions or viewing suspension reports.
You can navigate through the Suspension browser by clicking on the arrow beside each item (see below). To expand the item click on the arrow and to collapse the item just click again on the arrow.
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To view/edit a suspension in the right-side panel simply click on the item (see below).
Most items in the Suspension browser will have associated options for them. These options can be selected from a menu simply by moving the mouse over the item and pressing the right-click button on the mouse (see below).
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In some cases, you may need to refresh items in your Suspension browser. This could be required, for example, if suspensions were reported after you opened the browser. You can exit the Suspension browser and return for a full refresh or you can use the Refresh option for the item (see below).
The two panels for the Suspension browser can be resized if you want more or less viewing area for each. This can be done by moving your mouse to the far right side of either panel until a double arrow appears (see below). Then just hold down the left mouse click button and drag the arrow to increase or decrease the panel size.
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List Suspensions
Producing a full list of suspensions can be done a few different ways and each way allows you to limit the scope of what gets listed from any level of the organization.
First, if you wish to produce a report of the suspension listing then this is done by moving the mouse over the organization item (district, league, division, category, etc.) and clicking the right mouse button as shown below.
A sample of a suspension listing report is shown below.
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A list of options for each suspension can be found in the Options menu next to each suspension in the list as shown below.
Another way to list suspensions is by showing them directly in the Suspension browser. You do this by clicking the Suspensions item at each organizational level (district, league, division, category, etc.). Only the suspensions relevant to the level are listed as shown below.
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Search Suspensions
Searching for a specific suspension or group of suspensions can be done a few different ways. The easiest way is to simply click on Suspension Search (Report) as shown below.
Additionally, you can limit the scope of a search by initiating a search from any level of the organization. This is done by moving the mouse over the organization item (district, league, division, category, etc.) and clicking the right mouse button as shown below.
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To produce the desired report you will be required to provide general search options as shown below. By default all suspensions will be reported on and as options are entered only suspensions meeting that criteria will be reported on.
In addition to the search options you are able to search for suspensions 3 different ways – by Infraction Information, by reported individual and by the Suspension Reference #.
To search by infraction information, enter the necessary fields and click the button as shown below.
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To search by a reported individual, enter the necessary fields and click the button as shown below.
To search by a suspension reference #, enter the reference number and click the button as shown below.
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A sample of a suspension report is shown below.
A list of options for each suspension can be found in the Options menu next to each suspension in the list as shown below.
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List Outstanding Suspensions
To list outstanding suspensions (suspensions that have not been fully served) use Suspension Search as shown below.
From the General Search Options select the bullet for Only Outstanding Suspensions as shown below.
If you are looking to find carry-over suspensions from a previous season then you might have to change the From Date and To Date fields to match the date range for the previous season.
Click the button to produce the report.
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Create Infraction Summary Report
To produce infraction summary charts use Suspension Search as shown below.
From the General Search Options check the box for Show Infraction Summary only as shown below.
Click the button to produce the charts as shown below.
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List Games Served for a Suspension
When one or more games have been served for a suspension the game served information can be listed quite easily. First you must find the suspension by creating a suspension report (see Create Suspension Report).
Once you find the suspension, select List Games Served from the Options menu as shown below.
The list of games served will then appear as shown below. For each games served, from the Options menu you may view the game sheet, modify the game served information or delete the game served information.
Note: You must have been assigned administrative permissions to perform the modify or delete operations.
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Review Minimum Suspensions for Infractions
If you need to determine what the minimum suspensions might be for a given infraction for a given jurisdiction you can easily review this by selecting Find Minimum Suspensions by Infraction as shown below.
Next, enter the infraction information that you require the minimum suspensions for as shown below.
You will then have to select a team in order to determine what Code of Discipline(s) apply and then click the
button. You will be presented with the minimum suspension information as shown below.
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The minimum suspensions are listed for the jurisdiction as well as for your league as your league may impose a more strict suspension.
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Update a Suspension
Note: You must have been assigned administrative permissions to perform this operation.
When a suspension needs to be updated (i.e. to increase a minimum suspension or to change the infraction, etc.) then this can be done easily. First you must find the suspension by creating a suspension report (see Create Suspension Report).
Once you find the suspension, select View/Edit Suspension Details from the Options menu as shown below.
Alternatively, you can select a suspension listed in the Suspension browser and this will present the suspension details to be edited.
Make the appropriate changes and determine if you want an email notification sent by selecting the option from the Email Notification section as shown below.
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Next you will need to enter the description of the changes you made in the text box shown below.
Click the button to save the suspension changes.
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Mark Suspension as Served
Note: You must have been assigned administrative permissions to perform this operation.
Where a suspension has been fully served but the team did not provide the game served details (i.e. at the end of a season) then it can be marked as served without having to provide game served details. This can only be done by first creating a report with outstanding suspension (see List Outstanding Suspensions).
Once you find the suspension, select Mark Suspension as Served from the Options menu as shown below. You will have to confirm the operation in order to proceed.
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Switch to a Team User
Representative users that have been granted administrative permissions are able to access team accounts in order to perform operations on the team’s behalf. These representative users are not required to sign in to the team’s account but rather have ability to easily switch to the team’s account after they have signed in.
This is done by selecting Switch to a Team User from the Admin menu as shown below.
Next, select the team you need to switch to from the form as shown below.
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Click on the button to transfer to the team’s account. Once transferred you can switch back to your own account by selecting Switch to My Account from the Admin menu as shown below.
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GIR Browser – General Information
Access to all game incident reports is provided via the GIR browser. To access the GIR browser either select GIRs from the menu or click on the Game Incident Reporting icon on the home page (see below).
From the GIR browser you will be presented with two panels (see below). The left-side panel allows you to browse through various levels within your district/league while the right-side panel is used for viewing GIRs or viewing GIR reports.
You can navigate through the GIR browser by clicking on the arrow beside each item (see below). To expand the item click on the arrow and to collapse the item just click again on the arrow.
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To view/edit a GIR in the right-side panel simply click on the item (see below).
Most items in the GIR browser will have associated options for them. These options can be selected from a menu simply by moving the mouse over the item and pressing the right-click button on the mouse (see below).
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In some cases, you may need to refresh items in your GIR browser. This could be required, for example, if GIRs were reported after you opened the browser. You can exit the GIR browser and return for a full refresh or you can use the Refresh option for the item (see below).
The two panels for the GIR browser can be resized if you want more or less viewing area for each. This can be done by moving your mouse to the far right side of either panel until a double arrow appears (see below). Then just hold down the left mouse click button and drag the arrow to increase or decrease the panel size.
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List GIRs
Producing a full list of GIRs can be done a few different ways and each way allows you to limit the scope of what gets listed from any level of the organization.
First, if you wish to produce a report of the GIR listing then this is done by moving the mouse over the organization item (district, league, division, category, etc.) and clicking the right mouse button as shown below.
A sample of a GIR listing report is shown below.
A list of options for each GIR can be found in the Options menu next to each suspension in the list as shown below.
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Another way to list GIRs is by showing them directly in the GIR browser. You do this by clicking the GIR item at each organizational level (district, league, division, category, etc.). Only the GIRs relevant to the level are listed as shown below.
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Search GIRs
Searching for a specific GIR or group of GIRs can be done a few different ways. The easiest way is to simply click on GIR Search (Report) as shown below.
Additionally, you can limit the scope of a search by initiating a search from any level of the organization. This is done by moving the mouse over the organization item (district, league, division, category, etc.) and clicking the right mouse button as shown below.
To produce the desired report you will be required to provide general search options as shown below. By default all GIRs will be reported on and as options are entered only GIRs meeting that criteria will be reported on.
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In addition to the search options you are able to search for suspensions 5 different ways – by game information, by specific team, by a reported individual, by an official and by the GIR Reference #.
To search by game information, enter the necessary fields and click the button as shown below.
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To search by specific team, select the team and click the button as shown below.
To search by a reported individual, enter the necessary fields and click the button as shown below.
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To search by an official, select the official and click the button as shown below.
To search by a GIR reference #, enter the reference number and click the button as shown below.
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A sample of a GIR report is shown below.
A list of options for each GIR can be found in the Options menu next to each suspension in the list as shown below.
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Affiliation Browser – General Information
Access to all affiliated player call-ups is provided via the Affiliation browser. Depending on your setup, the Affiliation browser may not be available to your organization. To access the Affiliation browser either select Affiliation Reporting from the menu or click on the Affiliation Reporting icon on the home page (see below).
From the Affiliation browser you will be presented with two panels (see below). The left-side panel allows you to browse through various levels within your district/league while the right-side panel is used for viewing affiliations or viewing affiliation reports.
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You can navigate through the Affiliation browser by clicking on the arrow beside each item (see below). To expand the item click on the arrow and to collapse the item just click again on the arrow.
To view an affiliation in the right-side panel simply click on the item (see below).
Most items in the Affiliation browser will have associated options for them. These options can be selected from a menu simply by moving the mouse over the item and pressing the right-click button on the mouse (see below).
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In some cases, you may need to refresh items in your Affiliation browser. This could be required, for example, if call-up were reported after you opened the browser. You can exit the Affiliation browser and return for a full refresh or you can use the Refresh option for the item (see below).
The two panels for the Affiliation browser can be resized if you want more or less viewing area for each. This can be done by moving your mouse to the far right side of either panel until a double arrow appears (see below). Then just hold down the left mouse click button and drag the arrow to increase or decrease the panel size.
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List Call-Ups
Producing a full list of call-ups can be done a few different ways and each way allows you to limit the scope of what gets listed from any level of the organization.
First, if you wish to produce a report of the call-ups listing then this is done by moving the mouse over the organization item (district, league, division, category, etc.) and clicking the right mouse button as shown below.
A sample of a call-up listing report is shown below.
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A list of options for each call-up can be found in the Options menu next to each call-up in the list as shown below.
Another way to list call-ups is by showing them directly in the Affiliation browser. You do this by clicking the call-up item at each organizational level (district, league, division, category, etc.). Only the call-ups relevant to the level are listed as shown below.
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Search Call-Ups
Searching for a specific call-up or group of call-ups can be done a few different ways. The easiest way is to simply click on Call-Up Search (Report) as shown below.
Additionally, you can limit the scope of a search by initiating a search from any level of the organization. This is done by moving the mouse over the organization item (district, league, division, category, etc.) and clicking the right mouse button as shown below.
To produce the desired report you will be required to provide general search options as shown below. By default all call-ups will be reported on and as options are entered only call-ups meeting that criteria will be reported on.
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In addition to the search options you are able to search for call-ups 3 different ways – by call-up Information, by reported individual and by the call-up reference #.
To search by call-up information, enter the necessary fields and click the button as shown below.
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To search by a reported individual, enter the necessary fields and click the button as shown below.
To search by a call-up reference #, enter the reference number and click the button as shown below.
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A sample of a call-up report is shown below.
A list of options for each suspension can be found in the Options menu next to each suspension in the list as shown below.
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Create Call-up Counts Report
To product a call-up counts report use Call-Up Search as shown below.
From the General Search Options check the box for Show Call-Up Counts Only as shown below.
Click the button to produce the report as shown below.
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TTM Support Center
If this document did not provide you with enough information or you wish to find out about how to perform a specific task, please contact our TTM Support Center. From the TTM Support Center you can open a ticket and our support team will address your concern as soon as possible.
To access the TTM Support Center simply click on TTM Support Center from the Help menu as shown below.