municipal emergency management plan · 2017-08-15 · refer to emergency management manual victoria...
TRANSCRIPT
MUNICIPAL EMERGENCY
MANAGEMENT PLAN
This is an abridged version of the Municipal Emergency Management Plan and has had information of an operational, confidential or personal nature (such as mobile phone numbers and personal email addresses) removed.
PLEASE NOTE The following group email contact is available for general information dissemination and requests for non-urgent matters for the Municipal Emergency Resource Officer (MERO), the Municipal Recovery Manager (MRM), the Municipal Fire Prevention Officer (MFPO) or the Resilience & Emergency Management Team.
Municipal Emergency
Management Plan
Section: Management
Arrangements
2-1 NOVEMBER 2016
2.0 PART 2 MANAGEMENT ARRANGEMENTS
2.1 Municipal Emergency Management Planning Committee (MEMPC) This Committee is formed pursuant to Section 21(3) & (4) of the Emergency Management Act 1986, to formulate a plan for the Council’s consideration in relation to the prevention of, response to, and the recovery from emergencies within the City of Whittlesea.
The Municipal Emergency Management Planning Committee comprises representatives from Victoria Police (VicPol), Country Fire Authority (CFA), Metropolitan Fire and Emergency Services Board (MFESB), Victorian State Emergency Service (VicSES), Ambulance Victoria (AV), City of Whittlesea, relevant State Government Departments and other Agencies involved in Emergency Management.
The City of Whittlesea provides administrative support to this Committee.
2.1.1 Role of the MEMPC
It is not the MEMPC’s role to manage emergencies; managing emergencies is the responsibility of the agencies and personnel identified under the response and recovery arrangements. The MEMPC is required to develop response and recovery arrangements and to document these in the Plan. Agency endorsement of the Plan confirms intention and capability to meet obligations. The ongoing role of the MEMPC is to review and recommend the operational components of the MEMP. When the draft Plan is submitted to municipal council for consideration the council is to consider the Plan against legislative and audit requirements. The MEMPC should operate as a planning committee and not merely as a reporting committee. Paragraphs 2.1.2.1 and 2.1.2.2 have been removed from this public version.
2.1.2.3 Sub-committees
Functional Sub-committees, if formed, meet at least once per year to review and amend their arrangements where necessary. These Sub-committees report back to the MEMPC on a regular basis. Current Sub-committees of the MEMPC are:
Municipal Fire Management Planning Community Sub-committee
Community Recovery Committee (as required)
Community Emergency Risk Assessment (as required)
Flood Management
2.2 Municipal Emergency Management Functions The City of Whittlesea accepts responsibility for management of municipal resources and the co-ordination of community support to counter the effects of an emergency during both the response to, and recovery from, emergencies.
This responsibility includes the management of:
provision of emergency relief to affected persons during the response phase
provision of supplementary supply (resources) to the control and relief agencies, during response and recovery
Municipal Emergency
Management Plan
Section: Management
Arrangements
2-2 NOVEMBER 2016
municipal assistance to agencies during the response to, and recovery from, emergencies
assessment of the impact of the emergency
recovery activities within the municipality, in consultation with Department of Health & Human Services.
Paragraphs 2.2.1 to 2.3.2 have been removed from this public version.
2.3.3 Regional Emergency Response Coordinator (RERC)
The member of Victoria Police appointed as an emergency response coordinator for each Victorian Government region is known as a Regional Emergency Response Coordinator (RERC). The RERC may from time to time appoint deputies. The RERC, or his/her representative, may chair the Regional Emergency Response Planning Committee. The RERC will communicate with the Emergency Management Commissioner (EMC) through the Senior Police Liaison Officer. Refer to Emergency Management Manual Victoria (EMMV) Part 3 for the role of the RERC.
2.3.4 Municipal Emergency Response Coordinator (MERC)
For the current City of Whittlesea Municipal Emergency Response Coordinator (MERC) and Deputy MERC refer to 1.1.3 Agency Contact List, VICPOL. The MERC sits on the Municipal Emergency Management Planning Committee (MEMPC). The MERC will communicate with the EMC through the RERC (and subsequently the Senior Police Liaison Officer). The role of the MERC is to:
ensure that the appropriate control and support agencies are in attendance – or have been notified by the controller and are responding to an emergency
in the event of uncertainty, determine which agency is to perform its statutory response role, where more than one agency is empowered to perform the role
ensure the Incident Controller has formed and is chairing an Incident Emergency Management Team (IEMT) or, if the Incident Controller is unable to attend or there are several disparate emergencies within the municipality, form and chair an IEMT
arrange for the provision of resources requested by control and support agencies and escalate unfulfilled requests to the RERC
advise the RERC of emergencies that have the potential to require supplementary resources from outside the municipal district
ensure timely warnings and information are provided to the community and support agencies by the control agency
ensure the Incident Controller has developed and issued an incident action plan (including objectives and strategies for managing the incident)
ensure the Municipal Emergency Resource Officer (MERO) is advised of the emergency, is available to provide access to municipal resources if required and is receiving information as appropriate
attend, or arrange delegate to attend the Municipal Emergency Coordination Centre (MECC), if activated
consider registration of persons evacuated or otherwise affected across the municipality
consider the provision of relief to evacuees and agency personnel where necessary and advise the Municipal Recovery Manager (MRM) of requirements
Municipal Emergency
Management Plan
Section: Management
Arrangements
2-3 NOVEMBER 2016
consider the need for declaration of an emergency area
ensure the MRM has been notified by the Incident Controller of the emergency
provide the RERC with information or advice on issues relating to the control, command and coordination of the emergency response, including issues relating to consequence management, the provision of relief and the transition to recovery.
Paragraph 2.3.5 has been removed from this public version.
2.4 Municipal Roles and Responsibilities Councils are required by the 1986 Act to appoint functional positions in relation to emergency management, including Municipal Emergency Resource Officer(s) (MERO). In addition, while not having a legislative basis, additional managerial roles such as Municipal Recovery Manager (MRM) and Municipal Emergency Manager (MEM) may assist in the planning for, and the delivery of, council’s emergency management roles and responsibilities.
2.4.1 Municipal Emergency Resource Officer (MERO)
The Municipal Emergency Resource Officer (MERO) is a Council appointed statutory officer who should be a senior representative of the Council. The MERO is responsible for the coordination of municipal resources to be used. If the MERO is also appointed MRM then special planning is needed to minimise a clash of priorities in the early stages of an emergency as response and recovery activities may be operating in parallel. The MERO has full delegated powers to deploy and manage Council's resources during emergencies either within, or beyond, the municipal boundaries.
The role of the MERO is to:
coordinate municipal resources in emergency response
2.4.2 Municipal Recovery Manager (MRM)
The MRM should be a senior officer, as the recovery process can involve many aspects of council’s activities over a considerable period. If the MERO is also the MRM, special planning is needed to minimise a clash of priorities in the early stages of dealing with emergencies, as response and recovery activities will be operating simultaneously.
The role of the MRM is to:
coordinate municipal and community resources for recovery;
Paragraphs 2.4.3 and 2.4.4 have been removed from this public version.
2.4.5 Municipal Fire Prevention Officer (MFPO)
The Country Fire Authority Act and the Metropolitan Fire Brigade Act 1958 require each municipal council to appoint a fire prevention officer (generally known as a Municipal Fire Prevention Officer) and any number of assistant fire prevention officers.
With the introduction of the Integrated Fire Management Planning framework, a Municipal Fire Management Plan may be developed as a sub-plan to the MEMP or the risk may be dealt with by the MEMP.
The role of the MFPO is to:
undertake and regularly review council’s fire prevention planning and plans (together with the Municipal Fire Management Planning Committee (MFMPC), if one exits);
Municipal Emergency
Management Plan
Section: Management
Arrangements
2-4 NOVEMBER 2016
Paragraphs 2.4.6 and 2.4.7 have been removed from this public version.
2.5 Management Functions
2.5.1 Municipal Emergency Coordination Centre (MECC)
The MECC will be activated to co-ordinate the provision of human and material resources within the municipality during emergencies. It will also maintain an overall view of the operational activities within this Plan's area of responsibility, for record, planning and debrief purposes. The MECC may also become operational during support operations to a neighbouring municipality. MECC Support staff will be drawn from municipal staff volunteers.
The MERC/ MERO/ MRM function will be operational at all times and the MECC will be activated when the decision is made to assist that function.
Provision of MECC functions may in the first instance be conducted from an appropriate Police Station. The MERC may request activation of an identified MECC if required.
Paragraphs 2.5.2 to 2.5.4 have been removed from this public version.
2.5.5 Public Information and Warning
2.5.5.1 Warnings
Warnings should be used under specific circumstances where community action is necessary primarily to protect lives, and also for the protection of property or the environment. The warning arrangements are set out in the Victorian Warning Protocol (EMMV Part 8 App 12 (listed under Key Policy Documents)). For details on warnings (content, format, community warning principles, emergency broadcasters, telephone alerting system, Standard Emergency Warning System (SEWS) and community alarm systems) refer to EMMV 3.11.1 Warnings.
Sections 42 and 43 of the Emergency Management Act 2013 provide for warnings and information in relation to fires in Victoria. The provision of these warnings and information must be consistent with any guidelines, procedures and protocols developed by the Emergency Management Commissioner.
For all other emergencies the control agency should issue warnings and provide information to the community. Content and Format of Warnings
Warning systems vary and might include, but are not limited to:
agency websites emails
radio and television verbal messages
social media and/or social networking web sites.
voice and SMS phone messaging through the use of Emergency Alert (EA)
sirens
Agencies should, as far as possible, inform the community regarding warning systems and procedures likely to be used during an emergency. Warnings will be most effective, and reach the most people, when a combination of warning systems is used. This is critical as people often rely on one only information medium.
Municipal Emergency
Management Plan
Section: Management
Arrangements
2-5 NOVEMBER 2016
The ‘Standard Emergency Warning Signal’ (SEWS) may be used to assist in the delivery of public warnings and messages for major emergencies. The use of SEWS must be authorised by the Incident Controller.
Paragraphs 2.5.5.2 to 2.5.5.3 have been removed from this public version.
2.5.5.4 Community Warning Methods
Methods of disseminating information to the community will include:
Emergency broadcasters
Telephone alerting system
Standard Emergency Warning Signal (SEWS)
Community alert sirens (currently not used in this municipality)
2.5.5.5 Vulnerable Persons
Special considerations need to be given to warning persons with a disability and Culturally And Linguistically Diverse (CALD) groups. In the case where information or communication is required with persons unable to speak English, an interpreter service such as the Translating and Interpreting Service may be able to assist.
2.5.5.6 Information Resources
The following systems are an essential part of these arrangements and should be utilised if and when required:
Electronic Media.
Police Media Liaison.
Literature/Brochure Information.
Print Media If required, a public and media information centre will be established. All public and media releases shall be issued from this centre. The City of Whittlesea shall appoint a Media Liaison Officer.
Paragraphs 2.5.6 to 2.5.6.1 have been removed from this public version.
2.5.7 Compensation of Volunteer Emergency Workers
Compensation for all Volunteer “Emergency Workers will be as laid down in Part 6 of the Emergency Management Act, 1986. It is the responsibility of the organisation utilising the Volunteer Emergency Workers to ensure that all of the Volunteer Emergency Workers are registered.
2.5.8 Maintenance of Plan
The council is the custodian of the Plan.
2.5.8.1 Plan Review
Content of this plan is to be reviewed annually or after an emergency which has utilised part of this plan. Organisations delegated with responsibilities in this plan are required to notify the MERO of any changes of detail as they occur.
Review of the plan will specifically focus on hazards in the City of Whittlesea and the Contact Directory of the plan. Contact details are checked every three months.
Municipal Emergency
Management Plan
Section: Management
Arrangements
2-6 NOVEMBER 2016
2.5.8.2 Testing
Upon completion of the development of this plan, and thereafter on an annual basis, arrangements pertaining to this plan should be tested. This will be done in a form determined by the MEMPC. The exercise is managed by the MEMPC Executive Officer on behalf of the MEMPC and is also used to train and test staff. The exercise should involve multiple agencies. A debrief should be undertaken as soon as practicable after the exercise; refer to 2.5.3 Debriefing Arrangements. Any procedural anomalies or short falls encountered during these exercises, or ensuing operations, must be addressed and rectified at the earliest opportunity.
2.5.8.3 Audit
The City of Whittlesea, pursuant to Section 21A of the Emergency Management Act 1986, shall submit the Municipal Emergency Management Plan to the Chief Officer VicSES for audit. The audit is conducted using a standard set of criteria directly related to the EMMV.
2.5.8.4 Review of Contact Details and Update Process
Contact details recorded in the Plan are to be checked every three months by phone or email (February, May, August and November). The month and year is to be recorded in the page footer. The amendment number and date is to be recorded in Appendix J.5 AMENDMENT RECORD. Sets of updated pages are to be distributed as per Appendix A .1 DISTRIBUTION LIST.
2.5.8.5 Legal Deposit
A copy of the Plan (public version, no names or contact details) is provided to the State Library of Victoria (under s. 49 Libraries Act 1988) as well as municipal libraries at Thomastown, Lalor, Whittlesea and Mill Park.
2.5.9 Memorandums of Understanding (MoU)
The following is a list of current emergency management related MoUs between Whittlesea City Council and other parties.
MAV – Protocol for Inter-council Emergency Management Resource Sharing
Adventist Development and Relief Agency (ADRA) – support in Emergency Relief Centre (ERC)
North West Metropolitan Region (NWMR) Collaboration – capability and capacity building in response to an emergency event
Paragraph 2.6 has been removed from this public version.
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-1 JANUARY 2017
4.0 PART 4 RESPONSE ARRANGEMENTS
4.1 Introduction The Emergency Response Plan concept provides the mechanism for the build-up of appropriate resources to cope with emergencies throughout the State. It also provides for requests for physical assistance from the Commonwealth when State resources have been exhausted.
4.1.1 Tiers of Emergency Response Management
Victorian emergency response management operates at the three following tiers: incident; regional and state. Regional and state tier arrangements are activated where a major emergency has occurred or is anticipated to occur, such as where there is:
forecast of extreme weather
intelligence or information of an anticipated large scale emergency affecting life or property Where emergencies can be reasonably expected over a period of time, the regional and state tier arrangements may be activated on a continuing basis.
4.1.2 Major Emergencies
The Emergency Management Act 2013 contains specific arrangements for the management of a major fire or major emergency, defined as a large or complex fire or other emergency. The Act also prescribes specific arrangements for the following categories of major emergencies: A Class 1 emergency is either:
a major fire
any other major emergency for which the control agency is the MFB, CFA or VICSES. A Class 2 emergency is a major emergency that is not:
a Class 1 emergency, or
a warlike act or act of terrorism, whether directed at Victoria or at any other state or territory of the Commonwealth, or
a hi-jack, siege or riot.
Paragraphs 4.1.3 and 4.1.4 removed from this public version.
4.2 Phases of Activation Response arrangements should be implemented at the earliest possible opportunity if the effects of emergencies are to be minimised.
4.2.1 Alert
Upon receipt of warning, the organisation must be alerted to ensure its readiness to act if called upon. Some of the activities that should be considered in this phase are:
warning key personnel
testing of communications arrangements
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-2 JANUARY 2017
establishing a flow of information between municipality and control/support agencies.
4.2.2 Standby
As the threat, or the effects of the emergency, becomes imminent, members of the relevant organisation or sections should be placed on standby, ensuring they are ready to move immediately they are required. Some of the activities that should be considered in this phase are:
staffing but not deploying the appropriate Emergency Relief Centre
preparing equipment and personnel for immediate action
activating the MECC support systems.
4.2.3 Action
This is the operational phase of the emergency, when controlling and support agencies are committed to contain, or control, the emergency. Some operations may necessitate moving to the Action Phase immediately, without either the Alert or Standby phases being implemented. For this reason, it is mandatory that all organisations who have a role in this Plan be in a state of preparedness at all times. Some of the activities that should be considered in this phase are:
mobilising personnel/equipment as requested
producing SitReps on a regular basis for other authorities
deploying additional resources as required
ensuring Volunteer Emergency Workers are registered.
4.2.4 Evacuation
The Control Agency makes the decision to evacuate, in consultation with VicPol. Once the decision to evacuate is made the Control Agency is responsible for the issue of warnings and VicPol is responsible for arranging withdrawal, shelter and return. Refer also to 6.4.2 Evacuation Arrangements. The main priority when deciding to undertake evacuation is protection of life. For the five stages of evacuation refer to EMMV, Part 8, Appendix 9 Evacuation Guidelines. In Victoria evacuation is largely voluntary, however in particular circumstances legislation provides some emergency service personnel with authority to remove people from areas or prohibit their entry.
4.3 Control and Support Agencies
4.3.1 Response to Identified Emergencies
This table identifies control agencies and key support agencies for response. It does not list all agencies that may be involved in any particular emergency, nor does it list all emergencies that may be encountered. In using this table refer to Emergency Management Manual Victoria (EMMV) Part 3 for an explanation of response concepts and operational arrangements. Refer to Part 8 for explanations of abbreviations and technical terms.
Control Agency: is assigned to control the response activities to a specified type of emergency. The control agency may change as the emergency response progresses or is clarified.
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-3 JANUARY 2017
Support Agency: provides essential services, personnel, or material to support or assist the control agency or affected persons. A key support agency has specific skills and resources to support response for a particular type of emergency. Note that any agency may be asked to assist in any emergency if it has the skills or resources that may contribute to the response.
EMERGENCY/ THREAT CONTROL AGENCY
(may vary by location) KEY SUPPORT AGENCIES
ACCIDENT/ INCIDENT
Aircraft Victoria Police AMSA, ARFF, ATSB
Biological materials DHHS CFA/ MFESB
Gas Leakage CFA/ MFESB Gas Distribution companies
Hazardous materials, high consequence dangerous goods or dangerous goods
CFA/ MFESB/ ARFF EPA, AV, WorkSafe (workplace, storage facilities and transport)
Lifts, cranes or scaffolding and amusement structures
CFA/ MFESB WorkSafe
Marine (not including marine pollution)
Victoria Police Transport Safety Victoria, AMSA
Military aircraft and ships Defence Forces AMSA, Victoria Police, Airservices Australia
Radioactive materials DHHS CFA, MFESB
Rail and tram Victoria Police PTV, DEDJTR, V/Line, ARTC, MTM, Yarra Trams, CFA, MFESB, VICSES
Road Victoria Police CFA, MFESB, VICSES, VicRoads, Municipal Councils, CityLink, EastLink
AGRICULTURAL
Chemical contamination of livestock or agricultural produce (agricultural or veterinary)
DEDJTR DFSV, PrimeSafe
Exotic animal disease (includes bees and aquaculture)
DEDJTR
Plant pest or disease DEDJTR
ENVIRONMENTAL
Marine pollution oil spills in Victorian coastal waters up to 3 nautical miles
DTPLI (Emergency Risk and Resilience)/ Port Operator
DELWP, EPA, AMSA, PV, BOM, VRCA, MFESB, CFA
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-4 JANUARY 2017
EMERGENCY/ THREAT CONTROL AGENCY
(may vary by location) KEY SUPPORT AGENCIES
Oiled wildlife DEDJTR PV, DTPLI, AMSA
Exotic marine pest incursion DEDJTR PV
Cetacean (whale) stranding or entanglement
DEDJTR PV
Vertebrate pest/ plagues DEDJTR PV
Pollution into inland waters CFA/ MFESB EPA, PV
Pollution of inland waters EPA PV, Melbourne Water
ESSENTIAL SERVICES DISRUPTION
Food supply, critical infrastructure damage or disruption
Victoria Police DELWP
Electricity DSDBI (Energy Sector Development)
AEMO, Electricity distributors, Energy Safe Victoria, DEDJTR
Natural gas DSDBI (Energy Sector Development)
AEMO, DSDBI (Earth Resources Regulation Victoria), Energy Safe Victoria, gas distribution companies
Petroleum and liquid fuels DSDBI (Energy Sector Development)
DSDBI (Earth Resources Regulation Victoria), WorkSafe, Oil companies
Public transport PTV DEDJTR (Emergency Risk and Resilience)
Roads/ bridges/ tunnels VicRoads Municipal Councils, CityLink, EastLink, DEDJTR (Emergency Risk and Resilience)
Water and sewerage DELWP Water Authorities, DHHS, Municipal Councils
FIRE AND/OR EXPLOSION
Aircraft ARFF(Class 2 Emergency)/ CFA/ MFESB
Boilers and pressure vessels CFA/ MFESB WorkSafe
Explosion CFA/ MFESB DSDBI, WorkSafe
Explosive device Victoria Police CFA, MFESB
Fire CFA/ MFESB/ DELWP PV, AVCG, WorkSafe, BOM
HUMAN DISEASE/ ILLNESS
Retail food contamination DHHS
Food/ drinking water contamination
DHHS DELWP, Municipal councils
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-5 JANUARY 2017
EMERGENCY/ THREAT CONTROL AGENCY
(may vary by location) KEY SUPPORT AGENCIES
Human disease DHHS
NATURAL EVENT
Earthquake VICSES All
Flood VICSES DELWP, CMAs, Water Authorities, Municipal Councils, CFA, MFESB, BOM, PV
Heatwave EMC Municipal councils, DHHS, AV, DELWP, DTPLI, DSDBI
Storm VICSES BOM, DELWP, PV, CFA, MFESB, DSDBI
Tsunami VICSES BOM, all
RESCUE
Building, structure CFA/ MFESB/ VICSES VBA, AV, Victoria Police, WorkSafe
Cave Victoria Police VICSES
Land Victoria Police VICSES
Lift, crane, scaffolding or amusement structure
CFA/ MFESB Victoria Police, VICSES, WorkSafe, DSDBI
Mine/ quarry Victoria Police DSDBI, DELWP, CFA, VICSES, WorkSafe
Rail, aircraft and industrial CFA/ MFESB/ VICSES AMSA (aircraft only). WorkSafe (rail and industrial only)
Road CFA/ MFESB/ VICSES AV
Trench or tunnel CFA/ MFESB
Water Victoria Police VICSES, LSV
SEARCH
Land and water Victoria Police VICSES, others as per Victoria Police Register
Overdue aircraft AMSA Victoria Police, VICSES, Airservices Australia
OTHER
Aircraft – inflight emergency Airservices Australia ADF
Dam safety DELWP Water authorities, VICSES, Municipal councils
Marine casualty – non SAR (commercial ship) in port waters
Port operator, VRCA TSV, AMSA, CFA/ MFESB, Victoria Police, AV, DEDJTR
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-6 JANUARY 2017
EMERGENCY/ THREAT CONTROL AGENCY
(may vary by location) KEY SUPPORT AGENCIES
Marine casualty – non SAR (commercial ship) in coastal waters
Transport Safety Victoria VRCA/ Local port operators, CFA, AMSA, Victoria Police, AV, DEDJTR
Other threats against persons, property or environment
Victoria Police
Reference: EMMV Part 7 Control and Support Agencies for Response Page 7-1.
4.3.2 Community Information Guides (Fire)
Community Information Guides (CIGs), formerly known as Township Protection Plans (TPP), provide a planned response for both emergency services and the community to a bushfire which is within close proximity to a township and which has the potential to impact on the local community. These guides address the specific needs of the town’s people, property, assets, environment and economy, and is typically divided into three parts:
Community Information
Township Planning Factors
Fire Prevention This municipality has three CIGs: Whittlesea Township, Eden Park and Humevale Settlement (refer to Part 3 Prevention Arrangements, Sub-section 3.6 Prevention/ Mitigation Documents for more details).
4.3.3 Neighbourhood Safer Places and Community Fire Refuges City of Whittlesea
Neighbourhood Safer Places – Places of Last Resort are not part of shelter in place or evacuation strategies; they are places of last resort (i.e. where other plans have failed or cannot be followed), where a person’s prospects of survival may be better than other places, but cannot be guaranteed. The designated Neighbourhood Safer Place within Whittlesea City is located at A.F. Walker Reserve, Cnr Laurel Street and Forest Street Whittlesea 3757.
4.3.4 Neighbouring Municipalities - Neighbourhood Safer Places
Municipality Address Melway Reference
Nillumbik Greensborough - Diamond Hills Reserve Oval, Plenty River Drive Map 11 B 9
Greensborough - Outdoor Performance Centre, Civic Drive, Map 11 A 10
Diamond Creek – Diamond Creek Community Centre, Main Hurstbridge Rd
Map 12 A 6
Yarrambat - Yarrambat Golf Course Clubrooms, Yan Yean Rd Map 184 F 5
Greensborough - Collendina Reserve, Collendina Crescent Map 10 F 10
Eltham - Car park between Arthur & Dudley Streets Map 21 K 5
Hurstbridge – Hurstbridge Basketball Stadium, Graysharps Road Map 185 J 8
Mitchell Wallan – Hadfield Park (outdoor area), bounded by Northern Hwy,
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-7 JANUARY 2017
Wallan-Whittlesea Rd, Windham & Queen Streets
Seymour – Chittick Park Oval, Pollard Street
Tallarook – CWA Park,cnr Main St (Upper Goulburn Rd) & Railway Pl
Pyalong – Pyalong Recreation Reserve Hall, Pyalong Recreation Reserve Building, Northern Highway (near cnr of West Rd), Pyalong
Tooborac – Recreation Reserve Public Hall, Northern Highway (between Seymour – Tooborac Rd & Middle Springs Rd) Tooborac
Kilmore - Kilmore Racing Club Bistro & Overflow carparks, East St, Kilmore
Broadford – Harley Hammond Reserve Oval, bounded by Hamilton, Gavan & Powlett Sts, Broadford (enter via Gavan St)
Murrindindi Alexandra – Leckie Park, 22 Vickery Street
Eildon – Basketball Court, 39 High St, cnr Main St and Centre Ave
Flowerdale–hall, Whittlesea–Yea Rd (3658/3380 Whittlesea-Yea Rd)
Yea – Railway Park, 16 Station Street
Thornton – Recreation Reserve, 1340 Taggerty-Thornton Road
Marysville – Community Centre, 15 Falls Road
Yarck – Recreation Reserve, 14 Yarck Road
Kinglake West – Recreation Reserve, cnr Whittlesea/ Kinglake / Recreation Roads
Paragraphs 4.4 to 4.6 removed from this public version.
4.7 Role of the MECC The MECC is a facility which brings together key agencies to coordinate the provision of council (human and material) and community resources during an emergency for the response and recovery effort. The MECC facilitates activities of key personnel from local and state government agencies, emergency services and others as required to assist. It is the principal staffed facility that supports the function of municipal emergency management coordination. Paragraph 4.8 removed from this public version.
4.9 Agencies Assisting in Response For the current list of control and support agencies for response refer to 4.3 Control and Support Agencies. For the current list of support services and agencies for response refer to 6.1 Support Tasks and Functional Service Agencies. For agency role statements refer to EMMV Part 7 Emergency Management Agency Roles, Agency Role Statements.
4.9.1 RSPCA
In addition to the arrangements above, the RSPCA has agreed to undertake the following role within this municipality. The RSPCA will provide emergency assistance to domestic animals that have been affected by a disaster which is of catastrophic proportions. The objective of the RSPCA assistance will be to provide immediate relief from pain and suffering to injured animals.
Municipal Emergency
Management Plan
Section: Response
Arrangements
4-8 JANUARY 2017
The RSPCA response to a disaster will include the deployment of trained inspectors and qualified veterinary staff. An RSPCA response will be done in close consultation and communication with Department of Economic Development, Jobs, Training and Resources (DEDJTR), Municipal Association of Victoria (MAV), Australia Veterinary Association (AVA) and numerous animal welfare organizations.
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-1 AUGUST 2017
3.0 PART 3 PREVENTION ARRANGEMENTS
3.1 Community Profile You can view the latest City of Whittlesea demographics and statistics at http://www.whittlesea.vic.gov.au/about-whittlesea/demographics-and-statistics.
3.1.1 Topography
The City of Whittlesea (CoW) is located on Melbourne’s metropolitan fringe, approximately 20km north of the CBD. Covering 490 square kilometres, it is a large municipality containing established urban, growth and rural areas. The municipal area includes the major rural centre of Whittlesea, the rural localities of Beveridge, Donnybrook, Eden Park, Humevale, Kinglake West, Wollert, Woodstock and Yan Yean as well as the established and growing urban suburbs of Bundoora, Doreen, Epping, Lalor, Mernda, Mill Park, South Morang and Thomastown.
The topography is comprised of undulating fertile grassland with increasing mountainous regions in the north. In the east, west and north there are significant land parcels that are preserved for waterways and reservoirs. There are considerable areas scattered throughout the municipality associated with significant flora and fauna species. Many of these sites overlap with the waterway and reservoir catchment areas. The Beveridge region is also host to an extinct volcano.
The adjoining municipalities are the Shire of Nillumbik to the east, the City of Hume to the west, the Cities of Banyule and Darebin to the south and the Shires of Murrindindi and Mitchell to the north. The Wurundjeri Willam people were the original inhabitants of the area and are the traditional owners of this land.
Paragraph 3.1.2 removed from this public version.
3.1.3 Infrastructure
The City of Whittlesea has older established areas in both urban and rural regions. With the urban growth from the 1970’s, Council has numerous facilities that vary in age. There are newer community facilities such as Epping Views Community Centre, Mernda Villages Community Activity Centre, Galada Community Centre and Laurimar Community Centre and Community Activity Centre as well as the older facilities such as the Plenty Ranges Arts and Convention Centre (PRACC) and the refurbished Epping Memorial Hall.
Community Centres, maternal and child health centres, leisure centres and the like are scattered throughout the urban areas (both established and growth). There are few similar facilities in the rural region apart from those at Whittlesea Township. The significant residential growth experienced since the late 1990’s has meant that the provision of community facilities has been stretched. More facilities are being planned as part of the newer subdivisions in the Mernda/ Doreen and Epping North areas.
Non-Council assets such as schools and shopping centres are likewise located throughout the municipality. Significant facilities of this category include:
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-2 AUGUST 2017
primary, secondary and tertiary campuses Pacific Epping Shopping Centre
Thomastown Industrial Estate Cooper Street Industrial Precinct
Westfield Plenty Valley - South Morang University Hill, Bundoora
Mill Park Stables Shopping Centre Laurimar Town Centre
Mernda Villages
3.1.4 Demography
The City of Whittlesea has a current estimated residential population of 197,478 (2016), which is expected to grow substantially by 2041 to 379,342 (an increase of over 81%). Considerable population growth and development expected to occur in the northern precincts of the municipality including Epping North, Donnybrook, Wollert, Mernda and Doreen. The municipality has a lower median age at 34 years in 2011, and a large proportion of households consisting of couples with children. There is a higher median population age and larger proportions of residents aged over 50 years in urban established areas of Thomastown, Lalor and Blossom Park and rural areas of Whittlesea Township and Rural North compared with Greater Melbourne, and a lower median population age and larger proportions of two parent families with children in developing areas including, Mernda, Doreen and Epping North. The City of Whittlesea has traditionally had a high proportion of residents who were born overseas and this continues to be the case: In 2016, 32% of people in the City of Whittlesea, came from countries where English was not their first language although the mix is slowly shifting from the long-established European migrant groups to emerging communities from Asia and the Middle East. The fastest growing communities of substantial size are people born in India, China, Sri Lanka or Iraq.
The population of the City of Whittlesea has an age profile that is similar to that of Greater Melbourne but with a slightly higher proportion of children and a slightly lower proportion of older residents. Following national trends, the population is ageing. Whilst the population includes a high proportion of young families, over recent years the most significant growth has occurred in the older age groups. Between 2001 and 2011, the number of residents aged 75 years or over grew by 51%.
Analysis of individual income levels in the City of Whittlesea in 2016 compared to Greater Melbourne shows that there was a lower proportion of people earning a high income (those earning $1,750 per week or more) and a higher proportion of low income people (those earning less than $500 per week).
Overall, 6.4% of the population earned a high income, and 41.8% earned a low income, compared with 11.9% and 37.8% respectively for Greater Melbourne.
In contrast, analysis of household income levels in the City of Whittlesea in 2016 compared to Greater Melbourne shows that there was a similar proportion of high income households (those earning $2,500 per week or more) and a lower proportion of low income households (those earning less than $600 per week).
Overall, 32.6% of the households earned a high income and 11.6% were low income households, compared with 32.2% and 12.8% respectively for Greater Melbourne.
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-3 AUGUST 2017
ABS).
For more detailed Demographic Information refer to the City of Whittlesea website: www.whittlesea.vic.gov.au
Paragraph 3.1.5 removed from this public version.
3.1.6 Engineering Lifelines
To support the community and provide the services that are expected, engineering infrastructure has been provided throughout the urban areas of Whittlesea. The types of infrastructure (or lifelines) within the municipality include gas pipelines, landfill gas pipeline, water pipelines, aqueducts and supplies including the Yan Yean system that supports Melbourne generally, electricity transmission lines and terminal stations, the South Morang rail line and Plenty Road tram, and major roads such as: Plenty Road, High Street, Metropolitan Ring Road (M80), Cooper Street – McDonalds Road and the Hume Freeway. In addition to manmade infrastructure, the existing waterways also provide lifelines but more so from an environmental perspective. The Plenty River and Merri Creek provide significant wildlife corridors and habitats and support the open space network throughout the municipality. The significance of these varies from a national status through to being of local significance. River Redgums provide an obvious indicator of flora significance, being spread throughout much of the eastern side of the municipality. Many of these trees are between 100 – 200 years of age. Occasionally trees aged at over 1000 years are identified.
3.1.7 Community Lifelines
The main suppliers of fresh and packaged food throughout the municipality are the local supermarkets, green grocers, butchers, bakeries, restaurants, and takeaway shops etc. A number of major food manufacturers and processors operate within the southern part of the municipality in the industrial area of Thomastown, and parts of Epping and Mill Park. In the north specialist markets include vineyards, olives, berries, fruit, eggs and chickens, mushrooms and dairy for local cheese production. The City of Whittlesea is well serviced by the metropolitan commercial radio stations and newspapers. Locally, radio station Plenty Valley FM (88.6FM) operates from The Stables Shopping Centre at Mill Park, providing updated media information to local residents during an emergency. The Whittlesea Leader, part of the Leader newspaper group, and the Northern Weekly are the local newspapers. Given the growth along the north-south corridors of the municipality, private building construction companies are abundant. The building peak experienced over the last few years has been predominantly in residential construction, with a doubling of permits being granted in recent years for new residential works. A range of government and non-government health services are provided throughout the municipality. Significant facilities include:
Northern Hospital Northpark Private Hospital
Bundoora Extended Care Plenty Valley Community Health Services
Whittlesea Community Mental Health North Eastern Alliance for Mentally Ill
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-4 AUGUST 2017
Service (NEAMI)
Local General Practitioners Nursing Homes, Hostels and Supported Residential Services
Maternal & Child Health Centres, Child Care Centres
City Of Whittlesea Meals on Wheels and Adult Day Centre
Key welfare and support agencies operating in the municipality include:
Kildonan Uniting Care Plenty Valley Salvation Army
Whittlesea Community Connections Anglicare
Plenty Valley Community Health Life Without Barriers
Brotherhood of St Lawrence
Paragraph 3.1.8 removed from this public version.
3.1.9 GIS (Geographic Information System)
GIS brings together maps and textual information into one system to produce ‘intelligent maps’. Requests for GIS maps are to be referred to the Executive Officer.
3.2 The Role of the Municipality The City of Whittlesea recognises it has a key role in prevention and mitigation activities to reduce the risk, or minimise the effects, of emergencies that may occur in the area. Council's enforcement and continued reviewing of existing policies in land use, building codes and regulations, and urban planning, along with the various agencies responsible for prevention activities throughout the community, combine to ensure that all measures possible are addressed to reduce the likelihood of an emergency. The Municipal Emergency Management Planning Committee (MEMPC) also plays a role in prevention by identifying potential hazardous areas or risk types.
3.3 Preparedness Part 4, Response Arrangements identifies the roles and responsibilities of the various organisations and agencies that exist in the municipality. Each agency’s ability to cope with the identified threats was considered during this process. Municipal Emergency Co-ordination Centres have been identified. An alternative is available, in the event that the Primary MECC should become unserviceable. Likewise, Emergency Relief Centres have been determined for use during emergencies.
3.4 Community Emergency Risk The City of Whittlesea utilises the AS/NZS ISO 31000:2009 Risk Management Principles and Guidelines Standard for the identification, assessment and treatment of risks. This process has been applied to the Community Emergency Risk Assessment (CERA). The CERA process provides emergency management planning committees with a framework for considering and improving the safety and resilience of their community from hazards and emergencies.
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-5 AUGUST 2017
3.4.1 Community Emergency Risk Assessment (CERA)
The CERA approach aims to understand the likely impacts of a range of emergency scenarios upon community assets, values and functions. The process has been designed as an ‘all hazards’, ‘all agencies’ integrated risk assessment approach and identifies and priorities those emergency risks that are likely to create the most disruption. The assessment helps users to identify and describe hazards and assess impacts and consequences based on the vulnerability or exposure of the community or its functions. The outputs of the assessment process can be used to inform emergency management planning, introduce risk action plans and ensure that communities are aware of and better informed about hazards and the associated emergency risks that may affect them. The CERA approach combines hazard information and intelligence from a number of sources in order to gain a clear understanding of the elements that define ‘risk’ within a specific area. These sources include:
existing ‘single hazard’ risk assessments (e.g. Victorian Fire Risk register (VFRR), Integrated Fire Management Planning (IFMP) and flood studies
new or existing community profile information (e.g. Municipal Emergency Management Plan, Part 3 Prevention Arrangements).
Subject Matter Experts (SME) and local community representatives The following aspects have been considered in the rating process:
people
environment
economy
public administration
social setting
infrastructure
3.4.2 CERA Process
Consultation: communication and consultation are considered important components of the risk management process and community sub-committee members, as well as appropriate Subject Matter Experts (SME), are involved in the consultation process. Hazard Identification: specific hazards and assets were identified by the MEMPC for further review. Risk Evaluation: the Review Panel, with the expertise of the MEMPC members, sought the assistance of SMEs to provide a more detailed and targeted approach to individual risks. The Panel then conducted in-depth evaluations of all aspects associated with each of the risks which in turn lead to the identification of appropriate treatment plans. It is recognised that some risks, by their nature, cannot be completely controlled and, further, that Council has limited resources to deal with emergency prevention and management. Risk Review: the risks will be reviewed every three years or as required in the event of any significant event.
Current Identified Risks:
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-6 AUGUST 2017
HAZARD TITLE Residual Risk Rating (RRR)
Bushfire – large, regional High
Extreme Temperatures – Heatwave High
Flood Storm Extreme Weather Medium
Grassfire Medium
Thunderstorm asthma High
Transport Incident, Rail, Tram Medium
Road Transport Incident - Large Medium
Social Malaise (high profile crime, accident etc) Medium
Fire – Residential (multi-occupancy) Medium
Terrorism / Massacre High
Human Epidemic/Pandemic Medium
Service/Utility disruption extended >12 hours Medium
Gas Main Rupture/Explosion Medium
Fire – Industrial High
3.5 Community Awareness and Education The ability of a community to respond to an emergency situation, and in turn recover from the effects of an emergency, will depend on the attitude of the people affected. Obtaining the preferred response from people during emergencies will require community education and awareness programs to be implemented for this purpose. The Municipal Emergency Management Planning Committee will support and promote appropriate prevention and awareness programs within the municipality. Methods of warning the community of an impending emergency are addressed in Part 2 Management Arrangements; Sub-section 2.5.5.Public Information and Warning. The City of Whittlesea conducts an ongoing strategic emergency management community engagement program and this strategy has two main elements:
1. Supporting community-led emergency planning by:
facilitating local emergency management planning groups; and
engaging community members in City of Whittlesea emergency management arrangements e.g. CERA process, Community Sub-committee of MEMPC and Community Sub-committee representation on the MEMPC.
2. Strengthening and refining education and awareness programs by:
working closely with emergency services organisations such as CFA, MFB, VicSES and Australian Red Cross to tailor their education programs to local community needs; and
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-7 AUGUST 2017
liaising with communities to understand their education needs and using this information to improve current programs.
3.6 Prevention/Mitigation Documents Within the municipality the following prevention, or mitigation plans, have been developed. Those responsible for these plans are represented on the Municipal Emergency Management Planning Committee.
3.6.1 Municipal Fire Prevention Risk Management Strategy
The Municipal Fire Prevention Officer is responsible for the updating of this document. The Municipal Fire Prevention Risk Management Strategy (MFRMS) looks forward three years and is updated at least annually (in April).
3.6.2 Municipal Fire Management Plan
The Municipal Fire Prevention Officer is responsible for the updating of this document. The Municipal Fire Management Plan (MFMP) looks forward three years and is updated at least annually (in April).
3.6.3 City of Whittlesea Events Emergency Management SOP
The Events Coordinator, Community Services, City of Whittlesea, is responsible for the maintenance and amendment of this document.
3.6.4 Electrical Line Clearance Management Plan
The Senior Arborist, Parks and Open Spaces, City of Whittlesea, is responsible for the maintenance and amendment to this Plan. This Plan is updated annually and audited by Energy Safe Victoria.
3.6.5 City of Whittlesea Flood Management Plan
This Plan was developed in conjunction with Melbourne Water, VICSES and VicRoads. The Plan is reviewed annually. A copy is held by the MEMPC Executive Officer.
3.6.6 City of Whittlesea Flood Emergency Plan
This Plan was developed in conjunction with Melbourne Water and VICSES. The Plan is reviewed annually. A copy is held by the MEMPC Executive Officer.
3.6.7 Local Flood Guide – Whittlesea Township
This Plan was developed in conjunction with VICSES. A copy is held by the MEMPC Executive Officer.
3.6.8 City of Whittlesea Stormwater Management Plan
This Plan was developed in conjunction with Melbourne Water. The Plan is reviewed annually. A copy is held by Manager Infrastructure.
3.6.9 City of Whittlesea North West Metro Bushfire Response Plan
This Plan was developed in conjunction with the CFA, DEPI, MFB and Victoria Police. The Plan is reviewed annually before each fire season.
Municipal Emergency
Management Plan
Section: Prevention
Arrangements
3-8 AUGUST 2017
3.6.10 Community Information Guide – Whittlesea Township
This Plan was developed in conjunction with the CFA. To view the entire Community Information Guide (CIG) refer to the CFA website. Any queries regrading this CIG should be referred to the Municipal Fire Prevention Officer (MFPO).
3.6.11 Community Information Guide – Eden Park
This Plan was developed in conjunction with the CFA. To view the entire Community Information Guide (CIG) refer to the CFA website. Any queries regrading this CIG should be referred to the Municipal Fire Prevention Officer (MFPO).
3.6.12 Pandemic Management Plan
This Plan was developed in conjunction with DHHS. The Plan is reviewed annually.
3.6.13 Heatwave Communications Plan
This Strategy was developed in conjunction with DHHS. The document is reviewed annually.
Paragraph 3.6.14 removed from this public version.
3.6.15 Municipal Public Health & Wellbeing Plan
This Plan was developed in accordance with the Victorian Public Health and Wellbeing Act 2008.
3.6.16 Sycamore Reserve Landfill Gas Extraction System Information
This document is reviewed and tested annually and is audited by Energy Safe Victoria.
Municipal Emergency
Management Plan
Section: Relief &
Recovery
Arrangements
5-1 JANUARY 2017
5.0 PART 5 RELIEF & RECOVERY ARRANGEMENTS
5.1 Relief & Recovery Management Principles The objectives of relief and recovery are to support communities to successfully deal with the impacts of an emergency on the social, built, economic, natural and agricultural environments. By doing so, they help build cohesion and resilience to future emergencies.
Management and service provision will be devolved as much as possible to the local level. State and regional relief & recovery strategies, services and resources, will supplement and complement the municipality’s initiatives, rather than replace local endeavours.
Emphasis will be given to supporting and maintaining the identity, dignity and autonomy of affected individuals, families and the community.
Management of relief and recovery will occur in the context of clear and agreed arrangements, and involve processes of consultation and co-operation through established communication channels.
Wherever possible, the normal municipal management and administrative structures and practices will be used, ensuring that these structures and practices will be responsive to the special needs and circumstances of the affected community.
Relief and recovery information and services need to be readily accessible to affected individuals, families and communities, and responsive to their needs and expectations.
The principles of relief and recovery in Victoria are that they should:
empower and engage individuals and communities to promote self-sufficiency and, where possible, meet their own relief and recovery needs
be coordinated and collaborative, jointly owned by affected individuals and communities – as well as the non-government organisations, businesses and government agencies that support them
be adaptive and scalable, recognising the unique, complex and dynamic nature of emergencies and communities
focus on consequence management, where everyone involved appreciates the potential consequence of their decisions and actions
be able to support the delivery of concurrent community, local, regional and state response, relief and recovery activities.
5.2 Implementation The Municipal Recovery Manager (MRM) or delegate is to initiate relief and recovery activities as documented in this section of the Plan as soon as possible, when required, after an emergency occurs. The MRM shall convene a meeting of the Municipal Recovery Representatives as soon as is practical when the emergency is of a magnitude that requires their involvement.
A range of recovery activities may be required after an emergency.
Municipal Emergency
Management Plan
Section: Relief &
Recovery
Arrangements
5-2 JANUARY 2017
5.3 Municipal Relief & Recovery Services The City of Whittlesea has developed the following sub-plans:
Municipal Recovery Plan (Section 3 of the Critical Incident Management Plan (CIMP))
Municipal Emergency Relief Plan (Section 4 of the CIMP)
These plans provide for the establishment of arrangements within the municipality for the relief and recovery from any emergency event that may occur.
Municipal Recovery Plan:
specifically addresses the Recovery Management issues that could arise and outlines the operational procedures to specific recovery duties and activities
aims to identify the necessary resources, activities and responsibilities to be utilised during the recovery phase, and is therefore primarily an internal training manual, rather than a primary resource
focuses on the medium to longer term recovery actions. The organisations listed below have agreed to manage a specific Recovery function. They are responsible to the MRM.
Municipal Emergency Relief Plan:
focuses on immediate term community relief and includes the standby and activation of emergency relief centres, food and water, public health and safety, medical assistance, personal support services, material aid, animal control, accommodation services and information centre.
TYPE OF SERVICE CO-ORDINATED BY
Information Services City of Whittlesea
Material Aid Salvation Army
Financial Assistance DHHS (Region) through the MRM.
Temporary Accommodation DHHS (Region) through the MRM.
Language Services DHHS (Region) through the MRM.
VITS: 24 hours/7 days per week. On site interpretation
(pre-bookings required)
Department of Immigration and Citizenship
LOTE Marketing
Rebuilding & Utility Restoration City of Whittlesea
Community Development DHHS (Region) in conjunction with the Municipal Recovery Manager/Community Recovery Committee
Personal Support Services City of Whittlesea
Municipal Emergency
Management Plan
Section: Relief &
Recovery
Arrangements
5-3 JANUARY 2017
5.4 Recovery Committee Where the magnitude of the event requires community input into the recovery process one or more Recovery Committees may be established within the affected area.
5.4.1 Recovery Committee Membership
The composition of the Committee will vary depending on the affected area. The membership of the Committee should include community leaders and representatives of:
Municipal Recovery Manager
Councillor
Government agencies
Community groups
Affected persons
Non-government agencies
Local agencies
5.4.2 Recovery Committee Functions
Monitor the overall progress of the recovery process in the affected community and report to the MEMPC as a Sub-committee of the MEMPC.
Identify community needs and resource requirements and make recommendations to appropriate recovery agencies, council and the State's recovery management structure.
Liaise, consult and negotiate on behalf of affected communities with recovery agencies, government departments and council.
Liaise with Department of Health & Human Services (DHHS) as co-ordinator through the designated Health & Human Services Regional Director or delegate.
Undertake specific recovery activities as determined by the circumstances and the Committee.
5.5 Role of Department of Health & Human Services in Relief & Recovery In the relief & recovery processes DHHS will:
coordinate relief and recovery planning and management at state and regional levels
coordinate all aspects of relief and recovery, including State/Commonwealth departments, local government, non-government organisations and agencies
coordinate recovery activities in consideration of: the people, social, health and community environment; agricultural environment; the economic environment; the natural environment; the built environment
coordinate provision of personal support (including psychological first aid) at incident sites and across the community
provide community information and facilitate community redevelopment programs
support councils, MEMPC and community recovery committees in relief and recovery planning and managing relief and recovery activities
provide advice, information and assistance to affected individuals, communities, funded agencies and municipal councils
coordinate provision of interim accommodation following emergencies with major housing impacts.
Municipal Emergency
Management Plan
Section: Relief &
Recovery
Arrangements
5-4 JANUARY 2017
DHHS supports the State Recovery Coordinator to meet his or her responsibilities. The Department is responsible for coordinating loss and damage reporting for recovery at the regional and state level.
DHHS coordinates and distributes regional and state level relief and recovery information for the public through outlets including:
Victorian Emergency Hotline (1800 226 226)
Emergency Relief and Recovery Victoria website (www.recovery.vic.gov.au )
Nurse-on-Call (1300 60 60 24)
other specialised communication and media channels as required (e.g. twitter and Youtube channels, etc.).
The Department also:
sources, maintains and distributes community profile information on each local government area (as requested by EMJPIC (Emergency Management Joint Public Information Committee), to support a whole-of-Victorian Government communications and community engagement strategy)
can assist a municipal council with its initial (short-term) public information and communication – if requested or required.
If requested DHHS coordinates training for agencies in relief and recovery management and coordination. Paragraphs 5.6 and 5.7 removed from this public version.
5.8 Agencies Assisting In Relief & Recovery Agencies involved in relief & recovery and available in the City of Whittlesea are:
Red Cross (primary role)
Salvation Army (secondary role)
Agencies providing relief & recovery services to the municipality:
DHHS
DEDJTR (animal welfare)
Victorian Council of Churches (VCC)
5.8.1 Role of Agencies in Relief & Recovery
For the current list of services and agencies for relief & recovery refer to EMMV Part 7 Emergency Management Agency Roles, Services and Agencies for Relief & Recovery. For agency role statements refer to EMMV Part 7 Emergency Management Agency Roles, Agency Role Statements. In addition to the above arrangements, the following agencies have agreed to the following roles in this municipality.
5.8.1.1 Red Cross
Support agency to DHHS for emergency relief coordination.
Provision of emergency relief to households involved in single incidents (residential emergencies) including short term accommodation, emergency clothing and food.
Municipal Emergency
Management Plan
Section: Relief &
Recovery
Arrangements
5-5 JANUARY 2017
Operate Register. Find. Reunite (formerly known as the NRIS) in relief centres, inquiry centres or online, to reconnect people with family, friends and their communities.
Where agreed at local level, Red Cross provides and coordinates food and water for emergency relief (e.g. catering in emergency relief centres, emergency relief packs to isolated communities). At regional and state levels, Red Cross coordinates food and water including support from agencies (e.g. Foodbank Victoria).
Provision of Personal Support to individuals, families and communities for relief and recovery including emotional support, information, practical assistance and referrals in relief and recovery centres, at community events or through outreach visits.
Coordinate and deliver Personal Support outreach visits, in partnership with local government, DHS and other recovery agencies.
Where required, Red Cross collects donations for state-wide public appeals.
5.8.1.2 Salvation Army
Provide financial assistance, catering, personal support, food, material aid and/or temporary accommodation as available.
5.8.1.3 Department of Economic Development, Jobs, Training and Resources
Department of Economic Development, Jobs, Training and Resources (DEDJTR) rural recovery responsibilities include:
Animal welfare needs - coordination of all animal welfare (livestock, domestic animals and wildlife) activities across the emergency
Loss and damage assessment - damage and loss (agriculture, aquaculture, crops and livestock) of commercial primary producers and rural land managers. During assessment, the process will refer non-urgent personal needs to the relevant agencies.
Urgent personal needs (emergency housing, medical, food, water, emergency transport, and personal counselling) – identify needs of affected persons and communities and refer to the relevant agency as a priority.
Provide information – advise individuals, communities and government agencies on the re-establishment of rural enterprises or alternative strategies for economic recovery (includes the provision of loss and damage information to relevant agencies).
To access the current Emergency Animal Welfare Plan go to www.agriculture.vic.gov.au
and enter ‘Victorian Emergency Animal Plan’ in the search box.
5.8.1.4 Victorian Council of Churches
Provide psychosocial support including psychological first aid, emotional and spiritual care and personal support in relief & recovery centres and through community outreach, direct visits, community meetings and gatherings
Coordinate the multi-faith multicultural response to emergencies
Assist the Department of Premier and Cabinet in the development and coordination of state services of worship and assist in the organisation of public memorials and gatherings to support the recovery of affected communities.
Provide an advisory and training resource for community recovery and development for faith based organisations.
Municipal Emergency
Management Plan Section: Support
Arrangements
6-1 JANUARY 2017
6.0 PART 6 SUPPORT ARRANGEMENTS
6.1 Support Tasks and Functional Service Agencies The following list of support tasks indicates the primary support agency or managing agency and other support agencies. The list is neither exhaustive nor exclusive as many agencies, including response agencies may have a support role, depending on the effects of the emergency. In the event that local resources cannot be provided to meet the support tasks, the request should be passed to the Regional Emergency Response Coordinator (RERC) via the Municipal Emergency Response Coordinator (MERC).
SUPPORT SERVICE PRIMARY AGENCY SECONDARY AGENCY
Animal Welfare DEDJTR PV, RSPCA
Catering Red Cross Salvation Army
Commonwealth resources Victoria Police EMA, ADF
Communications Victoria Police ESTA, Telstra, WICEN
Deceased persons: identification Victoria Police CCoV
Detection of Emergency Locator Transmitters
AMSA Airservices Australia
Emergency call taking and dispatch
ESTA Telstra
Emergency medical care and/or transport
AV MFESB, ARFF, ESTA, others as per SHERP (DHHS)
Environmental impact assessment
EPA DELWP, PV
Evacuation Control Agency, Victoria Police
VICSES, Municipal councils
First Aid AV St John Ambulance, LSV, others as per SHERP
Mapping services / information including:
digital and hardcopy maps
aerial photography acquisition
satellite imagery acquisition
GPS positioning and location
DELWP Geoscience Australia
Media relations Control Agency Victoria Police
Produce (food) contamination by chemicals of security concern
DELWP
Public warnings Control Agency, Victoria Police
BOM, Municipal councils, Telstra (Emergency Alert)
Municipal Emergency
Management Plan Section: Support
Arrangements
6-2 JANUARY 2017
SUPPORT SERVICE PRIMARY AGENCY SECONDARY AGENCY
Relocation Control Agency Victoria Police, VICSES, Municipal councils
Transport, engineering and service support
VicRoads Others as per TESS Plan
Weather information and forecasting
BOM
Work place / work related investigations and technical support
WorkSafe
Reference: EMMV Part 7 Support Services and Agencies for Response Page 7-5.
6.2 Emergency Relief and Supplementary Supply Emergency relief is the provision of life support and essential needs to persons affected by, or involved in the management of an emergency. The coordination of emergency relief at the municipal level is the responsibility of the City of Whittlesea. At the State and Regional levels, this coordination function rests with DHHS. For more detailed information in relation to roles, responsibilities and functions of emergency relief and support refer to the DHHS publication Emergency Relief Handbook. Paragraphs 6.2.1 to 6.3 removed from this public version.
6.4 Emergency Relief Centres and Procedures
6.4.1 Emergency Relief Centres
Three Emergency Relief Centres have been nominated within this municipality: NOTE: Emergency Relief Centre locations will be advised at the time an evacuation is initiated
6.4.2 Evacuation Arrangements
The decision to evacuate rests with the control agency, in conjunction with Police, and available expert advice. Consideration must be given to the area which is to be evacuated, the route to be followed, the means of transport, and the location to which evacuees will be asked to attend. Once the decision to evacuate has been made, the City of Whittlesea should be contacted to assist in the implementation of the evacuation. The City of Whittlesea will provide advice regarding the most suitable Emergency Relief Centre, and other resources that may be required (e.g. public health, emergency relief considerations or requirements and special needs groups). The MECC may be requested to assist in the development and implementation of the evacuation plan/s. Assistance in an evacuation may be provided by the VICSES and CFA. For evacuation of vulnerable persons, and venues where they may gather, refer to: Appendix F.2 Contacts for
Municipal Emergency
Management Plan Section: Support
Arrangements
6-3 JANUARY 2017
Vulnerable Persons and Facilities. Refer to: EMMV Appendix 9 Evacuation Guidelines for Municipal Councils’ tasks.
6.4.3 Warning Systems
The method of alerting people to the need for evacuation will depend on a number of factors. Consideration should be given to the:
type of emergency;
number of people affected;
ethnic origins of the affected people;
requirements of any special needs groups.
6.5 Other Functional Areas
6.5.1 Communications
The Victoria Police, in conjunction with the Control Agency, is responsible for communications. This is in accordance with the State Emergency Response Plan which identifies that the Victoria Police is the primary support agency for communications.
6.5.1.1 Aim
To ensure essential communications when requested.
6.5.1.2 General
All agencies having a role in these arrangements are responsible for the provision of their own communications systems during emergencies. Any agency requiring communications shall put their request to Police.
6.5.1.3 Telephone Communications
The Telstra line network will be the initial and primary means of communication in the event of an emergency, when available, and it should be utilised to capacity where possible. When identifying locations for use as Emergency Relief Centres, consideration should be given to the communications facilities already in place at that location. Additional telephones can be provided by Telstra; contact the Telstra Emergency Liaison Officer to arrange. All costs related to such installations are the responsibility of the requesting organisation.
6.5.1.4 Communications Resources
The Wireless Institute Civil Emergency Network (WICEN) has communication facilities and resources which may be available in an emergency.
6.5.2 Health and Medical
The Municipal Health Co-ordinator delegates health matters to the Municipal Environmental Health Officer and medical matters to the Municipal Medical Officer of Health. These municipal health and medical arrangements should be considered in conjunction with the State Health Emergency Response Plan, the Regional Medical Emergency Response, Municipal Hospital Emergency Plans and City of Whittlesea Emergency Management Health Sub-plan.
Municipal Emergency
Management Plan Section: Support
Arrangements
6-4 JANUARY 2017
6.5.2.1 State Health Emergency Response Plan (SHERP)
SHERP is a whole-of-health response to emergencies including mass casualty incidents, complex trauma events, mass gatherings and other incidents impacting peoples’ health in Victoria. It provides all necessary information to enable an effective, coordinated health and medical response. It includes:
the description of Functional Command and how it relates to health response
the relationship between the Emergency Management Team (EMT) and the Incident Controller in the development of the incident strategy
SHERP as a health planning framework for public events and mass meetings
management of emergencies across a number of sites (sectors)escalation
escalation of the Health Incident Management Team across incident levels
a scene management model which includes the management of people with no obvious physical injuries but requiring emergency relief including psychological first aid
a General Practice sub-plan and Field Primary Care sub-plan.
6.5.2.2 Aim
The aim of these arrangements is to identify the health and medical facilities available within the City of Whittlesea, and identify the arrangements for activation.
Due to the dual nature of these arrangements, it will be divided into two components; each being addressed accordingly. These components will be HEALTH and MEDICAL.
6.5.2.3 Role of Municipal Health Co-ordinator
Maintain liaison with the Council Executive.
Assess the situation by surveillance, consultation, or other means.
Inform the relevant health personnel, and request assistance, if necessary from:
- Municipal Medical Officer of Health;
- DOH;
- adjoining municipalities.
Advise, coordinate and monitor:
- water supply;
- sewage disposal;
- mass feeding and emergency food production/distribution;
- refuse and animal disposal;
- infectious disease and disease vectors;
- emergency shelter/housing.
Paragraph 6.5.3 removed from this public version.
Public Health
The Municipal Health Co-ordinator is responsible for all public health matters in the municipality. The responsibilities of the Health Co-ordinator in emergencies include:
advice on water supply
ensuring hygienic food handling - safe production, storage and distribution
supply of sanitary and hygienic accommodation when required
liaise with the appointed Health Commander as nominated by SHERP (via Ambulance Victoria or Department of Health)
Municipal Emergency
Management Plan Section: Support
Arrangements
6-5 JANUARY 2017
6.6 Municipal Secondary Impact Assessment A secondary impact assessment is an appraisal of the extent of damage, disruption and breakdown to the community and its infrastructure, as a result of the emergency. To facilitate this process the City of Whittlesea shall as early as is practicable, perform the following tasks:
survey the extent of damage, indicating evaluation of financial and material aid needed;
provide a priority listing for restoration of community needs to assist agencies in the performance of their functions; and
monitor the acquisition and application of financial and material aid needed, or made available, in the restoration period.
The City of Whittlesea may co-opt persons within the community with the appropriate expertise, to assist with the above tasks. Should the emergency extend beyond the boundaries of the City of Whittlesea, the post-impact assessment may be merged with that of other affected neighbouring municipalities. Information that the control agency gathers through the Initial Impact Assessment (IIA) process during the response to the emergency will be made available to the municipality. The data will provide input information for a more detailed analysis of loss and damage and the impact on the affected community that will make up the Secondary Impact Assessment.
Appendices A to F and H to J removed from this public version.
Municipal Emergency
Management Plan
Appendix G
Emergency
Plan Maps
Contents
Page
G EMERGENCY PLAN MAPS ................................................................................................... 2
G.1 MUNICIPAL BOUNDARIES ............................................................................................ 2
G.7 BUSHFIRE PRONE AREAS ............................................................................................ 3
Municipal Emergency
Management Plan
Appendix G
Emergency
Plan Maps
G EMERGENCY PLAN MAPS
G.1 Municipal Boundaries
Showing Boundaries With Surrounding Municipalities
AG-2 AUGUST 2017
Municipal Emergency
Management Plan
Appendix G
Emergency
Plan Maps
G.7 Bushfire Prone Areas
AG-3 AUGUST 2017