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STRESS MANAGEMENT ASSIGNMENT Submitted to: Prof D.M.Pestonjee Prof Satish Pandey SPM, PDPU Submitted by: Mruganda Shah (20135038) SPM, GM

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  • STRESS MANAGEMENT SPM, PDPU

    1 | P a g e

    STRESS MANAGEMENT

    ASSIGNMENT

    Submitted to:

    Prof D.M.Pestonjee

    Prof Satish Pandey

    SPM, PDPU

    Submitted by:

    Mruganda Shah (20135038)

    SPM, GM

  • STRESS MANAGEMENT SPM, PDPU

    2 | P a g e

    Table of Contents What is STRESS? ........................................................................................ 3

    What are the causes of STRESS in an organisation? .................................... 3

    How to manage organizational STRESS? ..................................................... 4

    What are the benefits of STRESS management? .......................................... 4

    1. ORS Scale ............................................................................................. 5

    Role Erosion ............................................................................................. 6

    Causes ..................................................................................................... 6

    Role Satisfaction ...................................................................................... 6

    2. Role efficacy Index ................................................................................. 7

    Role Efficacy Scale (RES) .......................................................................... 8

    Role Making ............................................................................................. 8

    Role Linking ............................................................................................. 9

    3. How lonely you are? ............................................................................ 11

    4. Self-rating anxiety scale ...................................................................... 11

    5. Self-analysis ........................................................................................ 11

    What is Solution-Focused Brief Therapy (SFBT)? .................................... 13

    6. The trait hope scope ............................................................................ 14

    7. Day to day experience ......................................................................... 14

    8. MLQ .................................................................................................... 14

    9. Life Satisfaction ................................................................................... 14

  • STRESS MANAGEMENT SPM, PDPU

    3 | P a g e

    What is STRESS?

    Stress is your body's way of responding to any kind of demand. It can be

    caused by both good and bad experiences. When people feel stressed by

    something going on around them, their bodies react by releasing chemicals

    into the blood. These chemicals give people more energy and strength, which

    can be a good thing if their stress is caused by physical danger. But this can

    also be a bad thing, if their stress is in response to something emotional and

    there is no outlet for this extra energy and strength.

    What are the causes of STRESS in an organisation?

    Organizational stress, according to the World Health Organization, is brought

    on by:-

    Poor job design,

    Unsatisfactory management and

    A lack of employee support.

    Demands and pressure from either within or outside of the workplace

    It can be derived from uncertainty over where the job will take the

    employee,

    Inconsistent or difficult expectations, interpersonal issues, or physical

    demands.

    The ramifications of organizational or job stress can be quite serious.

    Addressing the causes of organizational stress can reduce absenteeism, boost

    employee morale and reduce attrition in the workplace. According to a 2000

    Gallup Poll published by the American Stress Institute, more than 80 percent

    of workers experienced stress on the job; more than half of those stated that

    they needed help in dealing with that stress.

  • STRESS MANAGEMENT SPM, PDPU

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    How to manage organizational STRESS?

    Stress management is an essential step for you to take once you have

    determined you are facing stressful situations in your life, regardless of the

    cause. Although there are helpful types of stress that enables you to cater this

    added burst of energy into something positive and productive, it is not

    recommended for your body. Long term stress can specifically produce

    negative impacts on your health and is recognized to deteriorate your health

    faster than some other diseases.

    Furthermore, stress can reduce your capacity to perform and function well,

    either at school or in the workplace. Therefore, stress isnt something to be

    dismissed. Aside from the personal impacts you can experience from stress,

    it also affects how you deal with the environment and the people in your lives.

    What are the benefits of STRESS management?

    It improves your overall health status.

    You are able to assume a more positive attitude and outlook in life.

    It increases your productivity since you are able to focus clearly on

    your tasks.

    You have better control over your emotions and how you respond to it.

    And more importantly, you reduce or eliminate stress in your life.

    We were given a great opportunity by our professors to asses our stress level

    and find out the stressors in our life, below mentioned are some of the

    parameters through which we were able to assess the stress and the stressors

    in our life.

  • STRESS MANAGEMENT SPM, PDPU

    5 | P a g e

    1. ORS Scale

    Parameter Class Average My Score

    IRD- Inter Role Distress 7.09 9 RS- Role Satisfaction 7.12 5 REC- Role Expectation Conflict 6.00 10 RE- Role Erosion 9.06 4 RO- Role Overload 6.00 4 RI- Role Isolation 6.94 9 PI- Personal Inadequacy 6.82 4 SRD- Self role distance 7.50 9 RA- Role Ambiguity 6.82 6 RIN- Role Inadequacy 5.91 9

    From the above graph I can see that there is a great amount of deviation in

    my scores from the class average.

    0

    2

    4

    6

    8

    10

    12

    Chart Title

    Class Average My Score

  • STRESS MANAGEMENT SPM, PDPU

    6 | P a g e

    Role Erosion and Role Satisfaction are the two places where there is high

    deviation of my scores from the class average.

    Role Erosion

    Role Erosion is a term used to describe circumstances where a power

    exchange relationship gradually and unintentionally takes on a

    more vanilla outlook, focusing less on the dominance and submission.

    Causes

    In most cases, circumstances of life such as illness, jobs, family commitments

    get in the way and prevent a focus on what made the relationship good for the

    partners in the first place. What was initially a temporary situation forced by

    circumstance can become a habit (or loss of a habit).

    People's lack of willingness to work on the relationship, or inability to see what

    is happening to it, is another major factor.

    In many ways, the underlying causes of role erosion are common with the

    demise any long-term relationship. A good relationship takes work but more

    than that, it takes careful work with the efforts put in producing the desired

    result.

    Role Satisfaction

    Role satisfaction is the degree to which there is agreement between

    peoples roles and other aspects of their personal and social lives. Examples

    would include:

    Job satisfaction

    Life satisfaction

    Marital satisfaction

    Relationship satisfaction

  • STRESS MANAGEMENT SPM, PDPU

    7 | P a g e

    From an internal point of view someone might experience low role satisfaction

    being a teacher if the level of classroom discipline does not meet their own

    standards. From an interpersonal perspective someone may feel very satisfied

    with their role as teacher, as this is what their parents wanted them to be.

    Ways of managing stress.

    a. What an organisation can do: The organisation to study their

    executive role stresses for that the organisation to conduct stress

    audit. In setting the stress in an organisation the distinction can be

    made among three categories of variables.

    b. -Casual stress variables

    c. -Mediating stress variables.-End result variables.

    USE of Scientific inputs: Disperse information on how to face the stressors in

    the organisation and outside. People desire immense benefits from knowing

    something about the fundamentals of the stress responses, dieting, exercise

    and meditation.

    I should look for role satisfaction. Role satisfaction can be achieved by doing

    the work that I am doing in such a way which will help me Get an inner

    satisfaction that the task assigned to me was done by me in the best possible

    way in which I could do that. Moreover if the role that I am doing is not giving

    me satisfaction that I should probably change the work that is done by me or

    and do a ask or work which will give me higher motivation.

    2. Role efficacy Index

    The performance of a person working in an organization depends on his own

    potential effectiveness, technical competence, managerial experience as well

    as the design of the role that he performs in the organization. It is the

    integration of the two that ensures a persons effectiveness in the

    organization. Unless a person has the requisite knowledge, technical

    competence and the skills required for the role, he cannot be effective. If the

    role does not allow the person to use his competence, and if he constantly

    feels frustrated in the role, his effectiveness is likely to be low.

  • STRESS MANAGEMENT SPM, PDPU

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    The integration of a person and the role comes about when the role is able to

    fulfill the needs of the individual, and when the individual in turn is able to

    contribute to the evolution of the role. The more we move from role taking to

    role making, the more the role is likely to be effective. Effectiveness of a person

    in a role in an organization will depend on his own potential effectiveness the

    potential effectiveness of the role, and the organizational climate.

    Role efficacy would mean potential effectiveness of an individual occupying

    a particular role in an organization. Role efficacy is the potential

    effectiveness of a role.

    The Role efficacy format followed by me was Role Efficacy Scale

    Role Efficacy Scale (RES)

    Role Efficacy Scale is a structured instrument consisting of 20 triads of

    statement in each triad which describes his role most accurately. A

    respondent marks one statement in each triad which describes his role most

    accurately. These three alternatives are pre-weighted. There are two

    statements for each dimension of role efficacy and the same scoring pattern

    is followed.

    Role Making

    An employee needs to look forward to making and understanding his own

    Role, rather than waiting for others to tell him what his Role is. This can be

    achieved by:

    Self -Role Integration: Integration between self-concept and Role demands

    rather than distancing self from the Role.

    Proactivity: Initiating actions on own rather than reacting to situations.

  • STRESS MANAGEMENT SPM, PDPU

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    Creativity: Experimenting and trying new ideas/ strategies rather than

    operating on routine.

    Confrontation: Facing problem to attempt their solution rather than avoiding

    the problems.

    Role Linking An employee needs to look forward to Role linking and understand that his Role is an

    important part of the system and is based on mutuality, rather than shrinking his Role.

    This can be achieved by:

    Role Linkage: Linkage of ones Role with others Role rather than being and

    feeling isolated.

    Helping Relationships: Giving and receiving help amongst Roles rather than

    becoming hostile towards others.

    Super ordination: Linkage of ones Role with larger entity rather than being

    deprived.

  • STRESS MANAGEMENT SPM, PDPU

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    Ten Aspects of Role Efficacy

    The Role Efficacy index of mine is 64%. This shows that I need to still

    strengthen my roles efficacy and work on role linkages and creativity part.

  • STRESS MANAGEMENT SPM, PDPU

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    3. How lonely you are?

    The class average is 34.06 while mine is 48 this is very high than normal

    people and almost near to the maximum score of the class. The reason behind

    this may be that I over think on issues and take all the things very personally

    and am not very extrovert kind of the person.

    4. Self-rating anxiety scale

    The class average is 29.7 while that of mine is 37 this also quiet high from the

    class average. This has a very high deviation from the scale and for which I

    need to control my anxiety. This can be done only when I start becoming more

    confident and do not feel nervous about the task that I do.

    5. Self-analysis

    The class average is 19 and 27 while mine is 29 and 30 respectively. In the

    second form my score is in the range and need no improvement.

    While for the form 1 the plan of action may be as follows:-

  • STRESS MANAGEMENT SPM, PDPU

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    After a traumatic or violent event, it is normal to feel anxious about your safety

    and security. Even if you were not directly involved, you may worry about

    whether this type of event may someday affect you. How can you deal with

    these fears? Start by looking at the tips below for some ideas.

    Talk to and stay connected to others. This connection might be your

    parent, another relative, a friend, neighbour, teacher, coach, school nurse,

    counsellor, family doctor, or member of your church or temple. Talking

    with someone can help you make sense out of your experience and figure

    out ways to feel better. If you are not sure where to turn, call your local

    crisis intervention centre or a national hotline.

    Get active. Go for a walk, play sports, write a play or poem, play a musical

    instrument, or join an after-school program. Volunteer with a community

    group that promotes nonviolence or another school or community activity

    that you care about. Trying any of these can be a positive way to handle

    your feelings and to see that things are going to get better.

    Take care of yourself. As much as possible, try to get enough sleep, eat

    right, exercise, and keep a normal routine. It may be hard to do, but by

    keeping yourself healthy you will be better able to handle a tough time.

    Take information breaks. Pictures and stories about a disaster can

    increase worry and other stressful feelings. Taking breaks from the news,

    Internet, and conversations about the disaster can help calm you down

  • STRESS MANAGEMENT SPM, PDPU

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    What is Solution-Focused Brief Therapy (SFBT)?

    As the name suggests, it is about being brief and focusing on solutions,

    rather than on problems. We learned a long time ago that when there is a

    problem, many professionals spend a great deal of time thinking, talking,

    and analysing the problems, while the suffering goes on. It occurred to a

    team of mental health professionals at the Brief Family Therapy Center

    that so much time and energy, as well as many resources, are spent on

    talking about problems, rather than thinking about what might help us to

    get to solutions that would bring on realistic, reasonable relief as quickly

    as possible.

    We discovered that problems do not happen all the time. Even the most

    chronic problems have periods or times when the difficulties do not occur

    or are less intense. By studying these times when problems are less severe

    or even absent, we discovered that people do many positive things that

    they are not fully aware of. By bringing these small successes into their

    awareness and repeating the successful things they do when the problem

    is less severe, people improve their lives and become more confident about

    themselves.

    And, of course, there is nothing like experiencing small successes to help

    a person become more hopeful about themselves and their life. When they

    are more hopeful, they become more interested in creating a better life for

    themselves and their families. They become more hopeful about their

    future and want to achieve more.

    Because these solutions appear occasionally and are already within the

    person, repeating these successful behaviors is easier than learning a

    whole new set of solutions that may have worked for someone else. Thus,

    the brief part was born. Since it takes less effort, people can readily become

    more eager to repeat the successful behaviors and make further changes.

  • STRESS MANAGEMENT SPM, PDPU

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    6. The trait hope scope

    Class average : 47.25

    My score : 44

    The scores are in the range and hence acceptable

    7. Day to day experience

    Class average : 63.39

    My score: 43

    The scores scored by me are below the range. It is true as many a times I find

    that something is bothering me but I dont come to know of it until someone

    asks me or if I ponder over it in my alone time.

    8. MLQ

    Class average : 49

    My score : 23

    9. Life Satisfaction

    Class average: 20

    My score: 18