mototrbo dp4400/dp4401/dp4400e/dp4401e ... digital two-way radio mototrbo...

PROFESSIONAL DIGITAL TWO-WAY RADIO

MOTOTRBODP4400/DP4401/DP4400e/DP4401eNON-DISPLAY PORTABLE

USER GUIDE

* 68012003068*68012003068-DE

NOVEMBER 2016 2016 Motorola Solutions, Inc. All rights reserved

ContentsChapter 1: Important Safety Information...................... 15Chapter 2: Software Version........................................ 17Chapter 3: Copyrights.................................................. 19Chapter 4: Computer Software Copyrights.................. 21Chapter 5: Handling Precautions................................. 23Chapter 6: Introduction.................................................25

Icon Information.................................................25Conventional Analog and Digital Modes............25IP Site Connect..................................................26Capacity Plus.....................................................26

Capacity PlusSingle-Site...................... 26Capacity PlusMulti-Site.........................27

Chapter 7: Basic Operations........................................ 29Charging the Battery..........................................29Attaching the Battery......................................... 29Attaching the Antenna....................................... 30Attaching the Carry Holster............................... 31Attaching the Universal Connector Cover(Dust Cover)...................................................... 31

Cleaning the Universal Connector Cover(Dust Cover)...................................................... 32Removing the Universal Connector Cover(Dust Cover)...................................................... 32Powering Up the Radio......................................33Turning Off the Radio........................................ 33Adjusting the Volume.........................................34

Chapter 8: Radio Controls............................................35Part I: Capacity Max Operations.................................. 37

Push-To-Talk (PTT) Button............................... 37Programmable Buttons......................................37

Assignable Radio Functions................... 37Assignable Settings or Utility Functions................................................................39

Status Indicators................................................39LED Indicator.......................................... 39Tones......................................................40

Audio Tones.................................40Indicator Tones............................ 40

Registration....................................................... 41Zone and Channel Selections........................... 42

Selecting Zones...................................... 42

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Selecting a Call Type..............................42Selecting a Site.......................................43Roam Request........................................43Site Lock On/Off..................................... 43Site Restriction........................................44Site Trunking ..........................................44

Calls...................................................................44Group Calls.............................................45

Making Group Calls..................... 45Responding to Group Calls..........46

Broadcast Call........................................ 46Making Broadcast Calls............... 47Receiving Broadcast Calls........... 47

Private Call............................................. 47Making Private Calls.................... 48Making a Private Call with aOne Touch Call Button.................49Responding to Private Calls.........49

All Calls...................................................50Making All Calls........................... 50Receiving All Calls....................... 51

Phone Calls............................................ 51

Responding to Phone Calls asGroup Calls.................................. 51Responding to Phone Calls asAll Calls........................................ 52Responding to Phone Calls asPrivate Calls.................................52

Call Preemption...................................... 53Voice Interrupt........................................ 53

Enabling Voice Interrupt...............53Advanced Features........................................... 54

Call Queue..............................................54Talkgroup Scan.......................................55

Turning Talkgroup Scan On orOff................................................ 55

Receive Group List................................. 55Priority Monitor........................................55Multi-Talkgroup Affiliation....................... 56Talkback................................................. 56Bluetooth.................................................57

Connecting to BluetoothDevices........................................ 58Disconnecting from BluetoothDevices........................................ 58

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Switching Audio Route betweenInternal Radio Speaker andBluetooth Device..........................58Permanent BluetoothDiscoverable Mode...................... 59

Multi-Site Controls.................................. 59Starting Manual Site Search........ 59Site Lock On/Off...........................59

Home Channel Reminder....................... 60Muting the Home ChannelReminder..................................... 60Setting New Home Channels.......60

Remote Monitor...................................... 60Initiating Remote Monitor............. 60

Call Indicator Settings.............................61Selecting a Ring Alert Type......... 61Configuring Vibrate Style............. 62Escalating Alarm Tone Volume....62

Call Alert Operation................................ 62Making Call Alerts........................ 63Responding to Call Alerts............ 63

Mute Mode..............................................63

Turning On Mute Mode................ 63Exiting Mute Mode....................... 64

Emergency Operation.............................65Sending Emergency Alarms........ 66Sending Emergency Alarms withCall...............................................67Sending Emergency Alarms withVoice to Follow.............................68Receiving Emergency Alarms......69

Status Message...................................... 70Sending Status Messages........... 70

Text Messaging...................................... 70Quick Text Messages ................. 70

Sending Quick TextMessages .........................70

Privacy.................................................... 71Turning Privacy On or Off............ 71

Response Inhibit..................................... 72Turning Response Inhibit On orOff................................................ 72

Stun/Revive............................................ 72Radio Kill.................................................73

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Lone Worker........................................... 73Password Lock Features........................ 73

Accessing Radios by UsingPasswords................................... 73Unlocking Radios in LockedState.............................................74

Over-the-Air Programming .....................74Wi-Fi Operation.......................................75

Turning Wi-Fi On or Off................75Connecting to a Network AccessPoint.............................................75

Utilities............................................................... 76Checking Battery Strength......................76Text-to-Speech....................................... 76

Setting Text-to-Speech................ 76Turning the Acoustic FeedbackSuppressor Feature On or Off................ 76Turning Global Positioning System/Global Navigation Satellite System(GPS/GNSS) On or Off...........................77Turning Radio Tones/Alerts On or Off.... 77Power Levels.......................................... 77

Setting Power Levels................... 78

Turning Option Board On or Off..............78Turning Voice Announcement On orOff........................................................... 78Switching Audio Route betweenInternal Radio Speaker and WiredAccessory............................................... 79Turning Intelligent Audio On or Off......... 79Turning Trill Enhancement On or Off......79

Part II: Connect Plus Operations..................................81Additional Radio Controls in Connect PlusMode..................................................................81

Push-To-Talk (PTT) Button.....................81Programmable Buttons........................... 81

Assignable Radio Functions........ 81Assignable Settings or UtilityFunctions..................................... 83

Identifying Status Indicators in ConnectPlus Mode...............................................84

LED Indicator............................... 84Indicator Tones............................ 85Alert Tones...................................85

Switching Between Connect Plus andNon-Connect Plus Modes.......................85

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Making and Receiving Calls in Connect PlusMode..................................................................85

Selecting a Site.......................................86Roam Request............................. 86Site Lock On/Off...........................86

Selecting a Zone.....................................86Using Multiple Networks......................... 87Selecting a Call Type..............................87Receiving and Responding to a RadioCall..........................................................88

Receiving and Responding to aGroup Call....................................88Receiving and Responding to aPrivate Call...................................88Receiving a Site All Call...............89Receiving an Inbound PrivatePhone Call................................... 90Receiving an Inbound PhoneTalkgroup Call..............................90Inbound Phone Multi-Group Call..................................................... 90

Making a Radio Call................................90Making a Call .............................. 91

Making a Group Call......... 91Making a Private Call........ 91Making a Site All Call........ 92Making a Multi-group Call.......................................... 92

Making a Private Call with aOne Touch Call Button.................93

Advanced Features in Connect Plus Mode....... 94Home Channel Reminder....................... 94

Muting the Home ChannelReminder..................................... 94Setting a New Home Channel......94

Auto Fallback.......................................... 94Indications of Auto FallbackMode............................................ 95Making/Receiving Calls inFallback Mode..............................95Returning to Normal Operation.... 96

Scan........................................................96Starting and Stopping Scan......... 96Responding to a TransmissionDuring a Scan.............................. 97

Turning Scan On or Off...........................97

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Understanding Scan Operation.............. 97Scan Talkback........................................ 98Editing Priority for a Talkgroup............... 98Call Indicator Settings.............................99

Selecting a Ring Alert Type......... 99Configuring Vibrate Style........... 100Escalating Alarm Tone Volume..100

Call Alert Operation.............................. 100Responding to Call Alerts.......... 100Making a Call Alert with the OneTouch Access Button................. 101

Mute Mode............................................101Turning On Mute Mode.............. 101Exiting Mute Mode..................... 102

Emergency Operation...........................103Responding to an EmergencyCall.............................................104Ignore Emergency Revert Call...104Initiating an Emergency Call...... 105Initiating an Emergency Callwith Voice to Follow................... 105Initiating an Emergency Alert..... 106

Exiting Emergency Mode........... 106Man Down Alarms................................ 107

Turning Man Down Alarms Onand Off....................................... 108Resetting the Man Down Alarms................................................... 109

Beacon Feature.................................... 109Turning Beacon On and Off....... 109Resetting the Beacon.................110

Text Message Features........................ 110Sending a Quick Text Messagewith the One Touch AccessButton.........................................110

Privacy.................................................. 111Making a Privacy-Enabled(Scrambled) Call........................ 111

Bluetooth Operation..............................112Finding and Connecting to aBluetooth Device........................112Disconnecting from a BluetoothDevice........................................ 113

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Switching Audio Route betweenInternal Radio Speaker andBluetooth Device........................113Permanent BluetoothDiscoverable Mode.................... 113

Wi-Fi Operation.....................................114Turning Wi-Fi On or Off..............114Connecting to a Network AccessPoint...........................................114

Utilities............................................................. 115Turning the Radio Tones/Alerts On orOff......................................................... 115Setting the Power Level........................115Voice Announcement............................115Setting the Text-to-Speech Feature......116Checking the Battery Strength..............116Intelligent Audio.................................... 116Turning the Acoustic FeedbackSuppressor Feature On or Off.............. 117Turning GPS/GNSS On or Off.............. 117

Part III: Other Systems............................................... 119Push-To-Talk (PTT) Button............................. 119Programmable Buttons....................................119

Assignable Radio Functions................. 119Assignable Settings or Utility Functions..............................................................121

Status Indicators..............................................121LED Indicators...................................... 122Tones....................................................123

Indicator Tones.......................... 123Audio Tones...............................123

Zone and Channel Selections......................... 124Selecting Zones.................................... 124Selecting Channels...............................124

Calls.................................................................124Group Calls...........................................125

Responding to Group Calls........125Making Group Calls................... 125

Private Calls ..................................... 126Responding to Private Calls .. 126Making Private Calls .............. 127

All Calls.................................................128Receiving All Calls ................. 128Making All Calls ..................... 128

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Selective Calls ..................................129

Responding to Selective Calls ................................................... 129Making Selective Calls ..............129

Phone Calls ...................................... 130Making Phone Calls ...............130Responding to Phone Calls asPrivate Calls ...........................131Responding to Phone Calls asGroup Calls ............................131Responding to Phone Calls asAll Calls ..................................132

Stopping Radio Calls ........................ 132Advanced Features......................................... 132

Bluetooth...............................................133Connecting to BluetoothDevices...................................... 133Disconnecting from BluetoothDevices...................................... 134Switching Audio Route betweenInternal Radio Speaker andBluetooth Device........................134

Permanent BluetoothDiscoverable Mode.................... 134

Multi-Site Controls................................ 134Starting Manual Site Search...... 135Site Lock On/Off.........................135

Talkaround............................................135Toggling Between Repeater andTalkaround Modes..................... 136

Monitor Feature.................................... 136Monitoring Channels.................. 136Permanent Monitor.................... 136

Turning PermanentMonitor On or Off............ 137

Home Channel Reminder..................... 137Muting the Home ChannelReminder................................... 137Setting New Home Channels.....137

Remote Monitor.................................... 137Initiating Remote Monitor........... 138

Scan Lists............................................. 138Scan......................................................138

Turning Scan On or Off..............139

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Responding to TransmissionsDuring Scanning........................ 139Deleting Nuisance Channels......140Restoring Nuisance Channels... 140

Vote Scan .........................................140Call Indicator Settings...........................141

Selecting a Ring Alert Type....... 141Configuring Vibrate Style........... 142Escalating Alarm Tone Volume..142

Call Alert Operation.............................. 142Responding to Call Alerts.......... 142Making Call Alerts...................... 143

Mute Mode............................................143Turning On Mute Mode.............. 143Exiting Mute Mode..................... 144

Emergency Operation...........................144Receiving Emergency Alarms....145Exiting Emergency Mode AfterReceiving the Emergency Alarm................................................... 146Sending Emergency Alarms...... 146

Sending Emergency Alarms withCall.............................................147Sending Emergency Alarms withVoice to Follow ...................... 148Reinitiating Emergency Mode.... 149Exiting Emergency Mode........... 149

Man Down.............................................149Turning the Man Down FeatureOn or Off.................................... 150

Text Messaging Features ................. 150Quick Text Messages ............ 151

Sending Quick TextMessages ....................151

Privacy ..............................................151Turning Privacy On or Off ...... 152

Response Inhibit................................... 152Turning Response Inhibit On orOff.............................................. 152

Lone Worker......................................... 153Password Lock Features...................... 153

Accessing Radios by UsingPasswords................................. 153

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Unlocking Radios in LockedState...........................................154

Auto-Range Transponder System .....154Over-the-Air Programming ............... 154Transmit Inhibit..................................... 155Wi-Fi Operation.....................................155

Turning Wi-Fi On or Off..............155Connecting to a Network AccessPoint...........................................156

Utilities............................................................. 156Checking Battery Strength....................156Flexible Receive List .........................156

Turning Flexible Receive List Onor Off.......................................... 156

Text-to-Speech..................................... 157Setting Text-to-Speech.............. 157

Turning Acoustic FeedbackSuppressor On or Off ....................... 157Turning Global Positioning System/Global Navigation Satellite System(GPS/GNSS) On or Off.........................157Turning Radio Tones/Alerts On or Off.. 158

Power Levels........................................ 158Setting Power Levels................. 158

Voice Operating Transmission..............158Turning Voice OperatingTransmission On or Off..............159

Turning Option Board On or Off............159Turning Voice Announcement On orOff......................................................... 159Switching Audio Route betweenInternal Radio Speaker and WiredAccessory............................................. 160Turning Intelligent Audio On or Off....... 160Turning Trill Enhancement On or Off....161

Batteries and Chargers Warranty...............................163The Workmanship Warranty............................163The Capacity Warranty....................................163

Limited Warranty........................................................ 165MOTOROLA COMMUNICATIONPRODUCTS.................................................... 165I. WHAT THIS WARRANTY COVERS ANDFOR HOW LONG:........................................... 165II. GENERAL PROVISIONS............................ 166III. STATE LAW RIGHTS:................................166

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IV. HOW TO GET WARRANTY SERVICE......166V. WHAT THIS WARRANTY DOES NOTCOVER............................................................167VI. PATENT AND SOFTWARE PROVISIONS.........................................................................167VII. GOVERNING LAW................................... 168

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Important Safety InformationRF Energy Exposure and Product SafetyGuide for Portable Two-Way Radios

ATTENTION!This radio is restricted to Occupational use only. Beforeusing the radio, read the RF Energy Exposure and ProductSafety Guide for Portable Two-Way Radios which containsimportant operating instructions for safe usage and RFenergy awareness and control for Compliance withapplicable standards and Regulations.

For a list of Motorola-approved antennas, batteries, andother accessories, visit the following website:

http://www.motorolasolutions.com

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http://www.motorolasolutions.comhttp://docsurvey.motorolasolutions.com

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Software VersionAll the features described in the following sections aresupported by the software version R02.07.00.0000 or later.Check with your dealer or system administrator for moreinformation.

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CopyrightsThe Motorola Solutions products described in thisdocument may include copyrighted Motorola Solutionscomputer programs. Laws in the United States and othercountries preserve for Motorola Solutions certain exclusiverights for copyrighted computer programs. Accordingly, anycopyrighted Motorola Solutions computer programscontained in the Motorola Solutions products described inthis document may not be copied or reproduced in anymanner without the express written permission of MotorolaSolutions. 2016 Motorola Solutions, Inc. All Rights Reserved

No part of this document may be reproduced, transmitted,stored in a retrieval system, or translated into any languageor computer language, in any form or by any means,without the prior written permission of Motorola Solutions,Inc.

Furthermore, the purchase of Motorola Solutions productsshall not be deemed to grant either directly or byimplication, estoppel or otherwise, any license under thecopyrights, patents or patent applications of MotorolaSolutions, except for the normal non-exclusive, royalty-freelicense to use that arises by operation of law in the sale ofa product.

DisclaimerPlease note that certain features, facilities, and capabilitiesdescribed in this document may not be applicable to orlicensed for use on a particular system, or may bedependent upon the characteristics of a particular mobilesubscriber unit or configuration of certain parameters.Please refer to your Motorola Solutions contact for furtherinformation.

TrademarksMOTOROLA, MOTO, MOTOROLA SOLUTIONS, and theStylized M Logo are trademarks or registered trademarks ofMotorola Trademark Holdings, LLC and are used underlicense. All other trademarks are the property of theirrespective owners.

European Union (EU) Waste of Electrical andElectronic Equipment (WEEE) directive

The European Union's WEEE directive requires thatproducts sold into EU countries must have the crossed outtrash bin label on the product (or the package in somecases).

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As defined by the WEEE directive, this cross-out trash binlabel means that customers and end-users in EU countriesshould not dispose of electronic and electrical equipment oraccessories in household waste.

Customers or end-users in EU countries should contacttheir local equipment supplier representative or servicecentre for information about the waste collection system intheir country.

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Computer SoftwareCopyrightsThe Motorola products described in this manual mayinclude copyrighted Motorola computer programs stored insemiconductor memories or other media. Laws in theUnited States and other countries preserve for Motorolacertain exclusive rights for copyrighted computer programsincluding, but not limited to, the exclusive right to copy orreproduce in any form the copyrighted computer program.Accordingly, any copyrighted Motorola computer programscontained in the Motorola products described in thismanual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without theexpress written permission of Motorola. Furthermore, thepurchase of Motorola products shall not be deemed togrant either directly or by implication, estoppel, orotherwise, any license under the copyrights, patents orpatent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law inthe sale of a product.

The AMBE+2 voice coding Technology embodied in thisproduct is protected by intellectual property rights including

patent rights, copyrights and trade secrets of Digital VoiceSystems, Inc.

This voice coding Technology is licensed solely for usewithin this Communications Equipment. The user of thisTechnology is explicitly prohibited from attempting todecompile, reverse engineer, or disassemble the ObjectCode, or in any other way convert the Object Code into ahuman-readable form.

U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,#5,701,390, #5,715,365, #5,649,050, #5,630,011,#5,581,656, #5,517,511, #5,491,772, #5,247,579,#5,226,084 and #5,195,166.

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Handling PrecautionsThe MOTOTRBO Series Digital Portable radio meets IP67specifications, allowing the radio to withstand adverse fieldconditions such as being submersed in water. This sectiondescribes some basic handling precautions.

CAUTION:Do not disassemble the radio. This could damageradio seals and result in leak paths into the radio.Radio maintenance should only be done in servicedepot that is equipped to test and replace the sealon the radio.

If the radio has been submersed in water, shake theradio well to remove any water that may be trappedinside the speaker grille and microphone port. Trappedwater could cause decreased audio performance.

If the radios battery contact area has been exposed towater, clean and dry battery contacts on both the radioand the battery before attaching the battery to the radio.The residual water could short-circuit the radio.

If the radio has been submersed in a corrosivesubstance (e.g. saltwater), rinse the radio and battery infresh water then dry the radio and battery.

To clean the exterior surfaces of the radio, use a dilutedsolution of mild dishwashing detergent and fresh water(i.e. one teaspoon of detergent to one gallon of water).

Never poke the vent (hole) located on the radio chassisbelow the battery contact. This vent allows for pressureequalization in the radio. Doing so may create a leakpath into the radio and the radios submersibility may belost.

Never obstruct or cover the vent, even with a label.

Ensure that no oily substances come in contact with thevent.

The radio with antenna attached properly is designed tobe submersible to a maximum depth of 1 meter (3.28feet) and a maximum submersion time of 30 minutes.Exceeding either maximum limit or use without antennamay result in damage to the radio.

When cleaning the radio, do not use a high pressure jetspray on the radio as this will exceed the 1 meter depthpressure and may cause water to leak into the radio.

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IntroductionThis user guide covers the operation of the MOTOTRBOradios.

Your dealer or system administrator may have customizedyour radio for your specific needs. Check with your dealeror system administrator for more information.

You can consult your dealer or system administrator aboutthe following:

Is your radio programmed with any preset conventionalchannels?

Which buttons have been programmed to access otherfeatures?

What optional accessories may suit your needs?

What are the best radio usage practices for effectivecommunication?

What maintenance procedures will help promote longerradio life?

Icon InformationThroughout this publication, the icons described are usedto indicate features supported in either the conventionalanalog or conventional digital mode.

Indicates a conventional Analog Mode-Only feature.

Indicates a conventional Digital Mode-Only feature.For features that are available in both conventional analogand digital modes, both icons are not shown.

Conventional Analog and DigitalModesEach channel in your radio can be configured as aconventional analog or conventional digital channel.

Certain features are unavailable when switching fromdigital to analog mode.

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Your radio also has features available in both analog anddigital modes. The minor differences in the way eachfeature works do not affect the performance of your radio.

NOTICE:Your radio also switches between digital and analogmodes during a dual mode scan. See Scan on page138 for more information.

IP Site ConnectThis feature allows your radio to extend conventionalcommunication beyond the reach of a single site byconnecting to different available sites by using an InternetProtocol (IP) network. This is a conventional multi-sitemode.

When the radio moves out of range from one site and intothe range of another, the radio connects to the repeater ofthe new site to send or receive calls or data transmissions.This is done either automatically or manually depending onyour settings.

In an automatic site search, the radio scans through allavailable sites when the signal from the current site is weakor when the radio is unable to detect any signal from thecurrent site. The radio then locks on to the repeater with

the strongest Received Signal Strength Indicator (RSSI)value.

In a manual site search, the radio searches for the next sitein the roam list that is currently in range but which may nothave the strongest signal and locks on to the repeater.

NOTICE:Each channel can only have either Scan or Roamenabled, not both at the same time.

Channels with this feature enabled can be added to aparticular roam list. The radio searches the channels in theroam list during the automatic roam operation to locate thebest site. A roam list supports a maximum of 16 channels,including the selected channel.

NOTICE:You cannot manually add or delete an entry in theroam list. Check with your dealer or systemadministrator for more information.

Capacity Plus

Capacity PlusSingle-SiteCapacity PlusSingle-Site is a single-site trunkingconfiguration of the MOTOTRBO radio system, which uses

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a pool of channels to support hundreds of users and up to254 Groups. This feature allows your radio to efficientlyutilize the available number of programmed channels whilein Repeater Mode.

You hear a negative indicator tone if you try to access afeature not applicable to Capacity PlusSingle-Site via aprogrammable button press.

Your radio also has features that are available inconventional digital mode, IP Site Connect, and CapacityPlus. However, the minor differences in the way eachfeature works does not affect the performance of yourradio.

Check with your dealer or system administrator for moreinformation on this configuration.

Capacity PlusMulti-SiteCapacity PlusMulti-Site is a multi-channel trunkingconfiguration of the MOTOTRBO radio system, combiningthe best of both Capacity Plus and IP Site Connectconfigurations.

Capacity PlusMulti-Site allows your radio to extendtrunking communication beyond the reach of a single site,by connecting to different available sites which areconnected via an Internet Protocol (IP) network. It also

provides an increase in capacity by efficiently utilizing thecombined available number of programmed channelssupported by each of the available sites.

When the radio moves out of range from one site and intothe range of another, it connects to the new site's repeaterto send or receive calls/data transmissions. Depending onyour settings, this is done automatically or manually.

If the radio is set to do this automatically, it scans throughall available sites when the signal from the current site isweak or when the radio is unable to detect any signal fromthe current site. It then locks on to the repeater with thestrongest Received Signal Strength Indicator (RSSI) value.

In a manual site search, the radio searches for the next sitein the roam list that is currently in range (but which may nothave the strongest signal) and locks on to it.

Any channel with Capacity PlusMulti-Site enabled can beadded to a particular roam list. The radio searches thesechannels during the automatic roam operation to locate thebest site.

NOTICE:You cannot manually add or delete an entry to theroam list. Check with your dealer or systemadministrator for more information.

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Similar to Capacity PlusSingle Site, icons of features notapplicable to Capacity PlusMulti-Site are not available inthe menu. You hear a negative indicator tone if you try toaccess a feature not applicable to Capacity PlusMulti-Sitevia a programmable button press.

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Basic OperationsThis chapter explains the operations to get you started onusing the radio.

Charging the BatteryYour radio is powered by a Nickel Metal-Hydride (NiMH) orLithium-Ion (Li-lon) battery.

To avoid damage and comply with warranty terms,charge the battery using a Motorola charger exactlyas described in the charger user guide.

All chargers can charge only Motorola authorizedbatteries. Other batteries may not charge. It isrecommended your radio remains powered off whilecharging.

Charge your IMPRES battery with an IMPREScharger for optimized battery life and valuablebattery data. IMPRES batteries charged exclusivelywith IMPRES chargers receive a 6-month capacitywarranty extension over the standard MotorolaPremium battery warranty duration.

Charge a new battery 14 to 16 hours before initialuse for best performance.

Attaching the BatteryFollow the procedure to attach the battery to your radio.

NOTICE:The certification of the radio is voided if you attach aUL battery to an FM approved radio or vice versa.Your radio can be preprogrammed via CPS to alertyou if this battery mismatch occurs. Check with yourdealer or system administrator to determine howyour radio has been programmed.

This battery mismatch alert feature is onlyapplicable for IMPRES battery and Non-IMPRESbattery with kit number programmed in ErasableProgrammable Read Only Memory (EPROM).

When the radio is attached with the wrong battery, alow pitched warning tone sounds, the LED lights upblinking red and the Voice Announcement/Text-to-Speech sounds Wrong Battery if the VoiceAnnouncement/Text-to-Speech is loaded via CPS.

1 Align the battery with the rails on the back of theradio. Press the battery firmly, and slide upwardsuntil the latch snaps into place. Slide battery latchinto lock position.

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2 To remove the battery, turn the radio off. Move thebattery latch marked A into unlock position and hold,and slide the battery down and off the rails.

A

Attaching the AntennaFollow the procedure to attach the antenna to your radio.

Ensure that the radio is turned off.

1 Set the antenna in its receptacle and turn clockwise.

2 To remove the antenna, turn the antennacounterclockwise.

CAUTION:If antenna needs to be replaced, ensure that onlyMOTOTRBO antennas are used. Neglecting this willdamage your radio.

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Attaching the Carry HolsterFollow the procedure to attach the carry holster to yourradio.

1 Align the rails on the carry holster with the grooveson the battery.

2 Press downwards until you hear a click.

Attaching the Universal ConnectorCover (Dust Cover)The universal connector is located on the antenna side ofthe radio. It is used to connect MOTOTRBO accessories tothe radio. Follow the procedure to attach the dust cover toyour radio.

Replace the dust cover when the universal connector is notin use.

1 Insert the slanted end of the cover into the slotsabove the universal connector.

2 Press downwards on the cover to seat the dustcover properly on the universal connector.

Dust Cover

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3 Secure the connector cover to the radio by turningthe thumbscrew clockwise.

Cleaning the Universal ConnectorCover (Dust Cover)If the radio is exposed to water, dry the universal connectorbefore attaching an accessory or replacing the dust cover.If the radio is exposed to salt water or contaminants,perform the following cleaning procedure.

1 Mix one tablespoon of mild dishwashing detergentwith one gallon of water to produce a 0.5 percentsolution.

2 Clean only the external surfaces of the radio with thesolution. Apply the solution sparingly with a stiff,nonmetallic, short-bristled brush.

3 Dry the radio thoroughly with a soft and lint-freecloth. Ensure the contact surface of the universalconnector is clean and dry.

4 Apply Deoxit Gold Cleaner or Lubricant Pen(Manufacturer CAIG Labs, Part number G100P) onthe contact surface of the universal connector.

5 Attach an accessory to the universal connector totest the connectivity.

NOTICE:Do not submerge the radio in water. Ensure excessdetergent does not get trapped in between theuniversal connector, controls, or crevices.

Clean the radio once a month for maintenance. For aharsher environment such as in petrochemical plants or ina high salt density marine environment, clean the radiomore often.

Removing the Universal ConnectorCover (Dust Cover)Follow the procedure to remove the dust cover from yourradio.

1 Push the latch downwards.

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2 Lift the cover up and slide down the dust cover fromthe universal connector to remove it.

Replace the dust cover when the universal connector is notin use.

Powering Up the RadioFollow the procedure to power up your radio.

Rotate the On/Off/Volume Control Knob clockwiseuntil a click sounds.

A tone sounds.

The green LED lights up.

NOTICE:There is no tone upon powering up if the Tones/Alerts function is disabled. See Turning RadioTones/Alerts On or Off on page 77 for moreinformation.

During the initial power-up after a software versionupdate to R02.07.00.0000 or later, a GNSSfirmware upgrade takes place for 20 seconds. Afterthe upgrade, the radio resets and turns on. Thisfirmware upgrade is only applicable for portablemodels with the latest software and hardware.

Check your battery if your radio does not power up. Makesure that it is charged and properly attached. Contact yourdealer if your radio still does not power up.

Turning Off the RadioFollow the procedure to turn off your radio.

Rotate the On/Off/Volume Control Knobcounterclockwise until a click sounds.

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Adjusting the VolumeFollow the procedure to change the volume level of yourradio.

Do one of the following:

Turn the On/Off/Volume Control Knobclockwise to increase the volume.

Turn the On/Off/Volume Control Knobcounterclockwise to decrease the volume.

NOTICE:Your radio can be programmed to have aminimum volume offset where the volumelevel cannot be lowered past theprogrammed minimum volume. Check withyour dealer or system administrator for moreinformation.

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Radio ControlsThis chapter explains the buttons and functions to controlthe radio.

1

2

3

4

5

6

7

12

11

8

9

10

1 Channel Selector Knob2 On/Off/Volume Control Knob3 LED Indicator4 Side Button 11

5 Push-to-Talk (PTT) Button

6 Side Button 21

7 Side Button 31

8 Microphone9 Speaker10 Universal Connector for Accessories11 Emergency Button1

12 Antenna

1 These buttons are programmable.

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Capacity Max OperationsPush-To-Talk (PTT) ButtonThe PTT button serves two basic purposes. While a call is in progress, the PTT button allows the

radio to transmit to other radios in the call. Themicrophone is activated when the PTT button ispressed.

While a call is not in progress, the PTT button is used tomake a new call.

Press and hold the PTT button to talk. Release the PTTbutton to listen.

If the Talk Permit Tone is enabled, wait until the short alerttone ends before talking.

Programmable ButtonsDepending on the duration of a button press, your dealercan program the programmable buttons as shortcuts toradio functions.

Short pressPressing and releasing rapidly.

Long pressPressing and holding for the programmed duration.

NOTICE:See Emergency Operation on page 144 for moreinformation on the programmed duration of theEmergency button.

Assignable Radio FunctionsThe following radio functions can be assigned to theprogrammable buttons by your dealer or systemadministrator.

Audio ToggleToggles audio routing between the internal radiospeaker and the speaker of wired accessory.

Battery StrengthIndicates battery strength via the LED Indicator.

Bluetooth Audio SwitchToggles audio routing between internal radio speakerand external Bluetooth-enabled accessory.

Bluetooth ConnectInitiates a Bluetooth find-and-connect operation.

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Bluetooth DisconnectTerminates all existing Bluetooth connections betweenyour radio and any Bluetooth-enabled devices.

Bluetooth DiscoverableEnables your radio to enter Bluetooth DiscoverableMode.

CancelAllows users to end selected calls.

EmergencyDepending on the programming, initiates or cancels anemergency.

Intelligent AudioToggles intelligent audio on or off.

Manual Site RoamStarts the manual site search.

Mic AGCToggles the internal microphone automatic gain control(AGC) on or off.

One Touch AccessDirectly initiates a predefined Broadcast, Private, Phoneor Group Call, a Call Alert or a Quick Text message.

Option Board FeatureToggles option board feature(s) on or off for optionboard-enabled channels.

Phone ExitEnds a Phone Call.

PrivacyToggles privacy on or off.

Reset Home ChannelSets a new home channel.

Silence Home Channel ReminderMutes the Home Channel Reminder.

Site InfoPlays site announcement voice messages for thecurrent site when Voice Announcement is enabled.

Telemetry ControlControls the Output Pin on a local or remote radio.

Trill EnhancementToggles trill enhancement on or off.

Voice AnnouncementToggles voice announcement on or off.

Wi-FiToggles Wi-Fi on or off.

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Zone ToggleAllows radio user to toggle between Zone 1 and Zone 2.

Assignable Settings or UtilityFunctionsThe following radio settings or utility functions can beassigned to the programmable buttons.

Tones/AlertsToggles all tones and alerts on or off.

Power LevelToggles transmit power level between high and low.

Status IndicatorsThis chapter explains the status indicators and audio tonesused in the radio.

LED IndicatorThe LED indicator shows the operational status of yourradio.

Blinking RedRadio has failed the self-test upon powering up.

Radio is receiving or sending an emergencytransmission.

Radio is transmitting in low battery state.

Radio has moved out of range if Auto-RangeTransponder System is configured.

Mute Mode is enabled.

Solid GreenRadio is powering up.

Radio is transmitting.

Indicates full battery capacity when the programmedBattery Strength button is pressed.

Blinking GreenRadio is receiving a non-privacy-enabled call or data.

Radio is retrieving Over-the-Air Programmingtransmissions over the air.

Radio is detecting activity over the air.

NOTICE:This activity may or may not affect theprogrammed channel of the radio due to thenature of the digital protocol.

Double Blinking GreenRadio is receiving a privacy-enabled call or data.

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Solid YellowRadio is in Bluetooth Discoverable Mode.

Indicates fair battery capacity when the programmedBattery Strength button is pressed.

Blinking YellowRadio is receiving a Call Alert.

Double Blinking YellowRadio has Auto Roaming enabled.

Radio is actively searching for a new site.

Radio has yet to respond to a Group Call Alert.

Radio is locked.

Radio is not connected to the system.

TonesThe following are the tones that sound through on the radiospeaker.

High Pitched Tone

Low Pitched Tone

Audio TonesAudio tones provide you with audible indications of thestatus, or response to data received on the radio.

Continuous ToneA monotone sound. Sounds continuously untiltermination.

Periodic ToneSounds periodically depending on the duration set bythe radio. Tone starts, stops, and repeats itself.

Repetitive ToneA single tone that repeats itself until it is terminated bythe user.

Momentary ToneSounds only once for a duration set by the radio.

Indicator TonesIndicator tones provide you with audible indications of thestatus after an action to perform a task is taken.

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Positive Indicator Tone

Negative Indicator Tone

RegistrationThere are a number of registration-related messages thatthe radio user may receive.

RegisteringTypically, registration is sent to the system during powerup, Talkgroup change, or during site roaming. If a radiofails registration on a site, the radio automatically attemptsto roam to another site. The radio temporarily removes thesite where registration was attempted from the roaming list.

The indication means that the radio is busy searching for asite to roam, or that the radio has found a site successfullybut is waiting for a response to the registration messagesfrom the radio.

When a radio is registering, a tone sounds and the yellowLED double flashes to indicate a site search.

If the indications persist, the user should change locationsor if allowed, manually roam to another site.

Out of RangeA radio is deemed to be out of range when the radio isunable to detect a signal from the system or from thecurrent site. Typically, this indication means that the radiois outside of the geographic outbound radio frequency (RF)coverage range.

When a radio is out of range, a repetitive tone sounds andthe red LED flashes.

Contact your dealer or system administrator if the radio stillreceives out of range indications while being in an areawith good RF coverage.

Talkgroup Affiliation FailedA radio tries to affiliate to the Talkgroup specified in thechannels or Unified Knob Position (UKP) duringregistration.

A radio that is in affiliation fail state is unable to make orreceive calls from the Talkgroup that the radio is trying toaffiliate to.

Contact your dealer or system administrator if the radioreceives affiliation failure indications.

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Register DeniedRegistration denied indicators are received when theregistration with the system is not accepted.

The radio does not indicate to the radio user the specificreason the registration was denied. Normally, a registrationis denied when the system operator has disabled theaccess of the radio to the system.

When a radio is denied registration, the yellow LED doubleflashes to indicate a site search.

Zone and ChannelSelectionsThis chapter explains the operations to select a zone orchannel on your radio.

The radio can be programmed with a maximum of 250Capacity Max Zones with a maximum of 160 Channels perzone. Each Capacity Max zone contains a maximum of 16assignable positions.

Selecting ZonesFollow the procedure to select the required zone on yourradio.

Press the programmed Zone Toggle button.One of the following tone sounds:Positive Indicator Tone

Radio is in Zone 2.

Negative Indicator ToneRadio is in Zone 1.

Selecting a Call TypeUse the Channel Selector Knob to select a call type. Thiscan be a Group Call, Broadcast Call, All Call, or PrivateCall, depending on how your radio is programmed. If youchange the Channel Selector Knob to a different position(that has a call type assigned to it), this causes the radio tore-register with the Capacity Max System. The radioregisters with the Talkgroup ID that has been programmedfor the new Channel Selector Knob position call type.

Your radio does not operate when selected to anunprogrammed channel, use the Channel Selector Knob toselect a programmed channel instead.

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Once the required zone is set (if you have multiplezones in your radio), turn the programmed ChannelSelector Knob to select the call type.

Selecting a SiteA site provides coverage for a specific area. In a multi-sitenetwork, the Capacity Max radio will automatically searchfor a new site when the signal level from the current sitedrops to an unacceptable level.

The Capacity Max system can support up to 250 sites.

Roam RequestA Roam Request tells the radio to search for a differentsite, even if the signal from the current site is acceptable.

If there are no sites available:

The radio continues to search through the list of sites.

The radio will return to the previous site, if the previoussite is still available.

NOTICE:This is programmed by your dealer.

Press the programmed Manual Site Roam button.You hear a tone, indicating the radio has switched toa new site.

Site Lock On/OffWhen toggled on, the radio searches the current site only.When toggled off, the radio searches other sites in additionto the current site.

Press the programmed Site Lock button.If the Site Lock function is toggled on:

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You hear a positive indicator tone, indicating theradio has locked to the current site.

If the Site Lock function is toggled off: You hear a negative indicator tone, indicating the

radio is unlocked.

Site RestrictionIn Capacity Max system, your radio administrator has theability to decide which network sites your radio is and is notallowed to use. The radio does not have to bereprogrammed to change the list of allowed and disallowedsites. If your radio attempts to register at a disallowed site,your radio receives indication that the site is denied. Theradio then searches for a different network site.

When experiencing site restrictions, the yellow LED doubleflashes to indicate a site search.

Site Trunking A site must be able to communicate with the TrunkController to be considered as System Trunking. If the sitecannot communicate with the Trunk Controller in thesystem, a radio enters Site Trunking mode. While in Site

Trunking, the radio provides a periodic audible and visualindication to the user to inform the user of their limitedfunctionality.

When a radio is in Site Trunking, a repetitive tone sounds.

The radios in Site Trunking are still able to make group andindividual voice calls as well as send text messages toother radios within the same site. Voice consoles, loggingrecorders, phone gateways, and data applications cannotcommunicate to the radios at the site.

Once in Site Trunking, a radio that is involved in callsacross multiple sites will only be able to communicate withother radios within the same site. Communication to andfrom other sites would be lost.

NOTICE:If there are multiple sites that cover the currentlocation of the radio and one of the sites enters SiteTrunking, the radios roam to another site if withincoverage.

CallsThis chapter explains the operations to receive, respond to,make, and stop calls.

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You can select a subscriber alias or ID, or group alias or IDafter you have selected a channel by using one of thesefeatures:Programmed One Touch Access Button

This method is used for Group, Private, and PhoneCalls only.

NOTICE:You can only have one ID assigned to a OneTouch Access button with a short or longprogrammable button press.

Programmable ButtonThis method is used for Phone Calls only.

Group CallsYour radio must be configured as part of a group to receivea call from or make a call to the group of users.

Making Group CallsFollow the procedure to make Group Calls on your radio.

1 Do one of the following: Select a channel with the active group alias or ID.

See Selecting a Call Type on page 42.

Press the programmed One Touch Accessbutton.

2 Press the PTT button to make the call.The green LED lights up.

3 Do one of the following: Wait for the Talk Permit Tone to end and speak

clearly into the microphone if enabled.

Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled

4 Release the PTT button to listen.The green LED lights up when the target radioresponds.

5 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button, indicatingthe channel is free for you to respond. Press the PTTbutton to respond to the call.

The call ends when there is no voice activity for apredetermined period.

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The call initiator can press the programmed Cancelbutton to end a Group Call.

Responding to Group CallsFollow the procedure to respond to Group Calls on yourradio.

When you receive a Group Call:

The green LED blinks.

Your radio unmutes and the incoming call soundsthrough the speaker.

1 Do one of the following: If the Channel Free Indication feature is enabled,

you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.

If the Voice Interrupt feature is enabled, press thePTT button to interrupt the audio from thetransmitting radio and free the channel for you torespond.

The green LED lights up.



Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled.

3 Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.

Broadcast CallA Broadcast Call is a one-way voice call from any user toan entire talkgroup.

The Broadcast Call feature allows only the call initiatinguser to transmit to the talkgroup, while the recipients of thecall cannot respond.

The broadcast initiator can also end the broadcast call. Toreceive a call from a group of users, or to call a group ofusers, the radio must be configured as part of a group.

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Making Broadcast CallsFollow the procedure to make Broadcast Calls on yourradio.

1 Do one of the following: Select a channel with the active group alias or ID.

See Selecting a Call Type on page 42.






The call initiator can press the programmed Cancelbutton to end the Broadcast Call.

Receiving Broadcast CallsFollow the procedure to receive a Broadcast Call on yourradio.

When you receive a Broadcast Call:



NOTICE:Recipient users are not allowed to Talkback duringa Broadcast Call. The Talkback Prohibit Tone willsound momentarily if the PTT button is pressedduring a Broadcast Call.

Private CallA Private Call is a call from an individual radio to anotherindividual radio.

There are two ways to set up a Private Call.

The first call type is called Off Air Call Set-Up (OACSU).OACSU sets up the call after performing a radiopresence check and completes the call automatically.

The second type is called Full Off Air Call Set-Up(FOACSU). FOACSU also sets up the call after

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performing a radio presence check. However, FOACSUcalls require user acknowledgement to complete the calland allows the user to either Accept or Decline the call.

The type of call is configured by the system administrator.

NOTICE:Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Making Private CallsYour radio must be programmed for you to initiate a PrivateCall. You hear a negative indicator tone when you initiatethe call if this feature is not enabled.If the target radio is notavailable, you hear a short tone. Follow the procedure tomake Private Calls on your radio.

1 Do one of the following: Select a channel with the active subscriber alias

or ID. See Selecting a Call Type on page 42.


2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm)from your mouth.


4 Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

5 Release the PTT button to listen.The green LED lights up when the target radioresponds.

6 The call ends when there is no voice activity for apredetermined period.You will hear a short tone.

Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

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Making a Private Call with a One TouchCall ButtonThe One Touch Call feature allows you to easily make aPrivate Call to a pre-defined Private Call alias or ID. Thisfeature can be assigned to a short or long programmablebutton press.

You can ONLY have one alias or ID assigned to a OneTouch Call button. Your radio can have multiple One TouchCall buttons programmed.

1 Press the programmed One Touch Call button tomake a Private Call to the pre-defined Private Callalias or ID.

2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm)from your mouth.

3 Press the PTT button to make the call.The LED lights up solid green.

4 Wait for the Talk Permit Tone to finish (if enabled)and speak clearly into the microphone.

5 Release the PTT button to listen.When the target radio responds, the LED blinksgreen.

If there is no voice activity for a predeterminedperiod of time, the call ends.

Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Responding to Private CallsWhen you receive a Private Call:



NOTICE:Depending on how your radio is configured, eitherOff Air Call Set-Up (OACSU) or Full Off Air Call Set-Up (FOACSU), responding to Private Calls may ormay not require user acknowledgement.For the OACSU configuration, your radio unmutesand the call connects automatically.

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The following are methods on how to respond to PrivateCalls configured as FOACSU.

To decline a Private Call, perform the followingaction:

- Press the programmed Cancel button. To accept a Private Call, perform the following

action:

- Press the PTT button on any entry. The green LED lights up.

Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.A tone sounds.

NOTICE:Both the call initiator and recipient are able toterminate an on-going Private Call bypressing the programmed Cancel button.

All CallsAn All Call is a call from an individual radio to every radioon the site or every radio at a group of sites, depending onsystem configuration. An All Call is used to make importantannouncements, requiring full attention from the user. Theusers on the system cannot respond to an All Call.

Capacity Max supports Site All Call and Multi-site All Call.The system administrator may configure one or both ofthese in your radio.

NOTICE:Subscribers can support System-Wide All Calls butMotorola infrastructure does not support System-Wide All Calls.

Making All CallsYour radio must be programmed for you to make an AllCall. Follow the procedure to make All Calls on your radio.

1 Select a channel with the active All Call group aliasor ID. See Selecting a Call Type on page 42.

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Users on the channel cannot respond to an All Call.

Receiving All CallsWhen you receive an All Call:

A tone sounds.



If the Channel Free Indication feature is enabled, you heara short alert tone when the transmitting radio releases thePTT button, indicating the channel is free for you to use.You cannot respond to an All Call.

NOTICE:The radio stops receiving the All Call if you switch toa different channel while receiving the call. You arenot able to continue with any programmed buttonfunctions until the call ends during an All Call.

Phone CallsA Phone Call is a call from an individual radio to atelephone.

In Capacity Max, your radio is able to receive calls andtalkback even if the Phone Call capability is disabled.

The Phone Call capability can be enabled by assigning andsetting up phone numbers on the system. Check with yoursystem administrator to determine how your radio has beenprogrammed.

Responding to Phone Calls as GroupCallsFollow the procedure to respond to Phone Calls as GroupCalls on your radio.

When you receive a Phone Call as a Group Call:


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1 Press the PTT button to respond to the call.

2 Release the PTT button to listen.

3 If there is no voice activity for a predeterminedperiod of time, the call ends.

You hear a short tone.

NOTICE:If Phone Call capability is not enabled in yourradio, the radio is not able to terminate aphone call as a group call. The telephoneuser must end the call. The recipient user isonly allowed to talkback during the call.

Responding to Phone Calls as All CallsWhen you receive a Phone Call as an All Call, the receivingradio is unable to talkback or respond. The recipient user isalso not allowed to end the All Call.



Responding to Phone Calls as PrivateCallsFollow the procedure to respond to Phone Calls as PrivateCalls on your radio.

When you receive a Phone Call as a Private Call:



1 Press the PTT button to respond to the call.

2 Release the PTT button to listen.

3 If there is no voice activity for a predeterminedperiod of time, the call ends.

You hear a short tone.

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NOTICE:If Phone Call capability is not enabled in yourradio, the radio is not able to terminate aphone call as a private call. The telephoneuser must end the call. The recipient user isonly allowed to talkback during the call.

Call PreemptionCall Preemption allows a radio to stop any in-progressvoice transmission and initiate a priority transmission.

With the Call Preemption feature, the system interrupts andpreempts ongoing calls in instances where trunkedchannels are unavailable.

Higher priority calls such as an Emergency Call or an AllCall preempt the transmitting radio to accommodate thehigher priority call. If no other Radio Frequency (RF)channels are available, an Emergency Call preempts an AllCall as well.

Voice InterruptVoice Interrupt allows the user to shut down an in-progressvoice transmission.

This feature uses reverse channel signaling to stop the in-progress voice transmission of a radio, if the interruptingradio is configured to Voice Interrupt, and the transmittingradio is configured to be Voice Call Interruptible. Theinterrupting radio is then allowed to make a voicetransmission to the participant in the stopped call.

The Voice Interrupt feature significantly improves theprobability of successfully delivering a new transmission tothe intended parties when a call is in progress.

Voice Interrupt is accessible to the user only if this featurehas been set up in the radio. Check with your dealer orsystem administrator for more information.

Enabling Voice InterruptFollow the procedure to initiate Voice Interrupt on yourradio.

Your radio must be programmed to allow you to use thisfeature. Check with your dealer or system administrator formore information.

1 To interrupt the transmission during an on-going call,press the PTT button.

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The radio sounds a negative indicator tone until thePTT button is released.

2 Wait for acknowledgement.If successful:

A positive indicator tone sounds.

If unsuccessful:

A negative indicator tone sounds.




Advanced FeaturesThis chapter explains the operations of the featuresavailable in your radio.

NOTICE:Your dealer or system administrator may havecustomized your radio for your specific needs.Check with your dealer or system administrator formore information.

Call QueueWhen there are no resources available to process a call,Call Queue enables the call request to be placed in thesystem queue for the next available resources.

You hear a Call Queue Tone after pressing the PTT buttonindicating that the radio has entered Call Queue State. ThePTT button may be released once the Call Queue Tone isheard.

If the call setup is successful, the following occur:


If enabled, the Talk Permit Tone sounds.

The radio user has up to 4 seconds to press the PTTbutton to begin voice transmission.

If the call setup is unsuccessful, the following occur:

If enabled, the Reject Tone sounds.

The call is terminated and the radio exits the call setup.

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Talkgroup ScanThis feature allows your radio to monitor and join calls forgroups defined by a Receive Group List.

When scan is enabled, the scan icon appears on the statusbar and the LED blinks yellow. Your radio unmutes to anymember in its Receive Group List.

When scan is disabled, your radio does not receivetransmission from any members of the Receive Group List,except for All Call and the selected Talkgroup.

NOTICE:Talkgroup Scan can be cofigured via CPS. Checkwith your system administrator to determine howyour radio has been programmed.

Turning Talkgroup Scan On or OffFollow the procedure to turn Talkgroup Scan on or off onyour radio.

Press the programmed Scan button.

If scan is enabled:

The yellow LED blinks.


If scan is disabled:

The LED turns off.


Receive Group ListReceive Group List is a feature that allows you to createand assign members on the talkgroup scan list.

This list is created when your radio is programmed and itdetermines which groups can be scanned. Your radio cansupport a maximum of 16 members in this list.

NOTICE:Receive Group List is programmed by the systemadministrator. Check with your dealer or systemadministrator for more information.

Priority MonitorThe Priority Monitor feature allows the radio toautomatically receive transmission from talkgroups withhigher priority even when radio is in a talkgroup call.

Radio leaves lower priority talkgroup call for higher prioritytalkgroup call.

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NOTICE:This feature can only be accessed when TalkgroupScan feature is enabled.

Priority Monitor feature applies only to members in theReceive Group List. There are two Priority Talkgroups:Priority 1 (P1) and Priority 2 (P2). P1 has higher prioritythan P2. In Capacity Max system, the radio receivestransmission according to the priority order below:

1 Emergency Call for P1 Talkgroup2 Emergency Call for P2 Talkgroup3 Emergency Call for non-priority Talkgroups in the

Receive Group List

4 All Call5 P1 Talkgroup Call6 P2 Talkgroup Call7 Non-priority Talkgroups in the Receive Group List

NOTICE:This feature is programmed by the systemadministrator. Check with your dealer or systemadministrator for more information.

Multi-Talkgroup AffiliationIn a Capacity Max system, your radio can be configured forup to seven talkgroups at a site.

Of the 16 talkgroups in the Receive Group List, up to seventalkgroups can be assigned as affiliation talkgroups. Theselected talkgroup and the priority talkgroups areautomatically affiliated.

NOTICE:This feature is programmed by the systemadministrator. Check with your dealer or systemadministrator for more information.

TalkbackThe Talkback feature allows you to respond to atransmission while scanning.

If your radio scans into a call from the selectable groupscan list, and if the PTT button is pressed during thescanned call, the operation of the radio depends onwhether Talkback was enabled or disabled during radioprogramming. Check with your dealer or systemadministrator for more information.

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Talkback DisabledThe radio leaves the scanned call and attempts totransmit on the contact for the currently selectedchannel position. After the Call Hang Time on thecurrently selected contact expires, the radio returns tothe home channel and starts the Scan Hang TimeTimer. The radio resumes group scan after its ScanHang Time Timer expires.

Talkback EnabledIf the PTT button is pressed during the Group HangTime of the scanned call, the radio attempts to transmitto the scanned group.

NOTICE:If you scan into a call for a group that is notassigned to a channel position in the currentlyselected zone and the call ends, switch to theproper zone and then select the channel position ofthe group to talk back to that group.

BluetoothThis feature allows you to use your radio with a Bluetooth-enabled device (accessory) via a Bluetooth connection.Your radio supports both Motorola and COTS(Commercially available Off-The-Shelf) Bluetooth-enableddevices.

Bluetooth operates within a range of 10 meters (32 feet)line of sight. This is an unobstructed path between yourradio and your Bluetooth-enabled device. It is notrecommended that you leave your radio behind and expectyour Bluetooth-enabled device to work with a high degreeof reliability when they are separated.

At the fringe areas of reception, both voice and tone qualitywill start to sound "garbled" or "broken". To correct thisproblem, simply position your radio and Bluetooth-enableddevice closer to each other (within the 10-meter definedrange) to re-establish clear audio reception. The Bluetoothfunction of your radio has a maximum power of 2.5 mW (4dBm) at the 10-meter range.

Your radio can support up to three simultaneous Bluetoothconnections with Bluetooth-enabled devices of uniquetypes. For example, a headset, a scanner, and a PTT-OnlyDevice (POD). Multiple connections with Bluetooth-enableddevices of the same type are not supported.

Refer to the user manual of your respective Bluetooth-enabled device for more details on the full capabilities ofyour Bluetooth-enabled device.

Your radio connects to the Bluetooth-enabled device withinrange with either the strongest signal strength, or to onewhich it has connected to before in a prior session. Do notturn off your Bluetooth-enabled device or press the home

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back button during the finding and connecting operation asthis cancels the operation.

Connecting to Bluetooth DevicesFollow the procedure to connect to Bluetooth devices.

Turn on your Bluetooth-enabled device and place it inpairing mode.

Press the programmed Bluetooth Connect button.Your Bluetooth-enabled device may requireadditional steps to complete the pairing. Refer to theuser manual of your Bluetooth-enabled device.

A tone sounds.


Wait for acknowledgment.If successful:


If unsuccessful:


Disconnecting from Bluetooth DevicesFollow the procedure to disconnect from Bluetooth devices.

Press the programmed Bluetooth Disconnectbutton.

A positive indicator tone sounds when the devicehas been disconnected.

Switching Audio Route betweenInternal Radio Speaker and BluetoothDeviceFollow the procedure to toggle audio routing betweeninternal radio speaker and external Bluetooth device.

Press the programmed Bluetooth Audio Switchbutton.

A tone sounds when the audio route has switched.

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Permanent Bluetooth DiscoverableModeThe Permanent Bluetooth Discoverable Mode must beenabled by the dealer or system administrator.

Other Bluetooth-enabled devices can locate your radio, butthe devices cannot connect to the radio. The PermanentBluetooth Discoverable Mode enables dedicated devices touse your radio position in the process of Bluetooth-basedlocation.

Multi-Site Controls

Starting Manual Site SearchFollow the procedure to start manual site search when thereceived signal strength is poor in order to attempt to find asite with better signal.

Press the programmed Manual Site Roam button. A tone sounds.


If the radio finds a new site:


The LED turns off.

If the radio fails to find a new site:


The LED turns off.

Site Lock On/OffWhen toggled on, the radio searches the current site only.When toggled off, the radio searches other sites in additionto the current site.

Press the programmed Site Lock button.If the Site Lock function is toggled on: You hear a positive indicator tone, indicating the

radio has locked to the current site.

If the Site Lock function is toggled off: You hear a negative indicator tone, indicating the

radio is unlocked.

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Home Channel ReminderThis feature provides a reminder when the radio is not setto the home channel for a period of time.

If this feature is enabled when your radio is not set to thehome channel for a period of time, the following occursperiodically:

The Home Channel Reminder tone and announcementsound.

Muting the Home Channel ReminderWhen the Home Channel Reminder occurs, you cantemporarily mute the reminder.

Press the Silence Home Channel Reminderprogrammable button.

Setting New Home ChannelsWhen the Home Channel Reminder occurs, you can set anew home channel.

Press the Reset Home Channel programmablebutton to set the current channel as the new HomeChannel.

Remote MonitorThis feature is used to turn on the microphone of a targetradio with a subscriber alias or ID. You can use this featureto remotely monitor any audible activity surrounding thetarget radio.

Both your radio and the target radio must be programmedto allow you to use this feature.

If initiated, the green LED blinks once on the target radio.This feature automatically stops after a programmedduration or when there is any user operation on the targetradio.

Initiating Remote MonitorFollow the procedure to initiate Remote Monitor on yourradio.

1 Press the programmed Remote Monitor button.

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2 Wait for acknowledgment.If successful:


If unsuccessful:


Call Indicator Settings

Selecting a Ring Alert TypeNOTICE:The programmed Ring Alert Type button isassigned by your dealer or system administrator.Check with your dealer or system administrator todetermine how your radio has been programmed.

You can program the radio calls to one predeterminedvibrate call.

The radio vibrates once if it is a momentary ring style. Theradio vibrates repetitively if it is a repetitive ring style. Whenset to Ring and Vibrate, the radio sounds a specific ringtone if there is any incoming radio transaction (for example,

Call Alert or Message). It sounds like a good key tone ormissed call.

For radios with batteries that support the vibrate featureand are attached to a vibrating belt clip, the available RingAlert Type options are Silent, Ring, Vibrate, and Ring andVibrate.

For radios with batteries that do not support the vibratefeature and are not attached to a vibrating belt clip, RingAlert Type is automatically set to Ring. If you press theprogrammed Ring Alert Type button, a bad key tonesounds, indicating the multiple Ring Alert Type options aredisabled.

You can select a Ring Alert Type by performing thefollowing action.

Press the programmed Ring Alert Type button totoggle Voice Announcement or Text-to-Speech, andthe radio behavior to the following options.

- For Silent, Voice Announcement or Text-to-Speech sounds Ring Alert Type Silent only.

- For Ring Only, Voice Announcement or Text-to-Speech sounds Ring Alert Type and the radiosounds a ring tone.

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- For Vibrate Only, Voice Announcement or Text-to-Speech sounds Ring Alert Type and the radiovibrates.

- For Ring and Vibrate, Voice Announcement orText-to-Speech sounds Ring Alert Type and theradio sounds a ring tone and vibrates.

Configuring Vibrate StyleNOTICE:The programmed Vibrate Style button is assignedby your dealer or system administrator. Check withyour dealer or system administrator to determinehow your radio has been programmed.

Vibrate Style is enabled when the Vibrating Belt Clip isattached to the radio with a battery that supports the vibratefeature.

You can configure the vibrate style by performing thefollowing action.

Press the programmed Vibrate Style button totoggle to short, medium, or long option and the radiovibrates accordingly. Voice Announcement or Text-to-Speech sounds Vibrate Style.

Escalating Alarm Tone VolumeThe radio can be programmed to continually alert, when aradio call remains unanswered. This is done byautomatically increasing the alarm tone volume over time.This feature is known as Escalert.

Call Alert OperationCall Alert paging enables you to alert a specific radio userto call you back when they are able to do so.

This feature is accessible via a programmed One TouchAccess button.In Capacity Max, the Call Alert feature allows a radio useror a dispatcher to send an alert to another radio userrequesting the radio user to call back the initiating radiouser when available. Voice communication is not involvedin this feature.

The Call Alert Operation can be configured by the dealer orthe system administrator to allow the user to press the PTTbutton to respond directly to the call initiator by making aPrivate Call.

An Off Air Call Set-Up (OACSU) private call allows the userto respond immediately while an Full Off Air Call Set-Up

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(FOACSU) private call requires user acknowledgement forthe call. OACSU type calls are therefore, recommended tobe used for the call alert feature. See Private Call on page47.

Making Call AlertsFollow the procedure to make Call Alerts on your radio.

1 Press the programmed One Touch Access button.The green LED lights up.

2 Wait for acknowledgment.If the Call Alert acknowledgment is received, apositive indicator tone sounds.

If the Call Alert acknowledgment is not received, anegative indicator tone sounds.

Responding to Call AlertsFollow the procedure to respond to Call Alerts on yourradio.

When you receive a Call Alert:

A repetitive tone sounds.


Press the PTT button within four seconds to respondwith a Private Call.

Mute ModeMute Mode provides an option to the user to silence allaudio indicators of the radio.

Once Mute Mode feature is initiated, all audio indicators aremuted except higher priority features such as Emergencyoperations.

When Mute Mode is exited, the radio resumes playingongoing tones and audio transmissions.

NOTICE:This is a purchasable feature. Check with yourdealer or system administrator for more information.

Turning On Mute ModeFollow the procedure to turn on Mute Mode.

Do one of the following:

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Access this feature via the programmed MuteMode button.

Access this feature by placing the radio in a face-down position momentarily.

Depending on radio model, the Face Down featurecan be enabled either through the radio menu or byyour system administrator. Check with your dealer orsystem administrator for more information.

IMPORTANT:User can only enable either Man Down orFace Down at a time. Both features cannotbe enabled together.

NOTICE:Face Down feature is applicable to DP4401eonly.

The following occurs when Mute mode is enabled:

Positive Indicator Tone sounds.

The red LED light starts blinking and remains blinkinguntil Mute Mode is exited.

Radio is muted.

Mute Mode Timer begins counting down the durationthat is configured.

Exiting Mute ModeThis feature can be exited automatically once the MuteMode Timer expires.

Do one of the following to exit Mute mode manually:

Press the programmed Mute Mode button. Press the PTT button on any entry.

Place the radio in a face-up position momentarily.

NOTICE:Face Down feature is applicable toDP4401e only.

The following occurs when Mute mode is disabled:

Negative Indicator Tone sounds.

The blinking red LED turns off.

Your radio unmutes and speaker state is restored.

If the timer has not expired, Mute mode timer isstopped.

NOTICE:Mute Mode is also exited if the user transmits voiceor switches to an unprogrammed channel.

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Emergency OperationAn Emergency Alarm is used to indicate a critical situation.You are able to initiate an Emergency at any time evenwhen there is activity on the current channel.

In Capacity Max, the receiving radio can only support asingle Emergency Alarm at a time. If initiated, a secondEmergency Alarm will override the first alarm.

When an Emergency Alarm is received, the recipient maychoose to either delete the alarm and exit the Alarm List, orrespond to the Emergency Alarm by pressing the PTTbutton and transmitti

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