mosplan - 4 year delivery plan & 1 year operational plan

MOSPLAN 2010-2014: 1 & 4 Year Plan: Adopted 1 June 2010 Page 1

First published in 1992 by Mosman Municipal Council

This edition June 2010

© 1992 Mosman Municipal Council

ISBN 0 646 12773 x

This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism or review or as

otherwise permitted under the Copyright Act, no part may be reproduced by any process without written permission.

Enquiries and feedback should be made to:

the General Manager Mosman Municipal Council

PO Box 211 SPIT JUNCTION NSW 2088

Telephone: 9978-4000 Facsimile: 9978-4132

E-mail: [email protected] Website: www.mosman.nsw.gov.au


Contents

Council, Community and Communication ..................................................................................... 14

Council, Secretariat and Civic Involvement..................................................................................... 15

Governance..................................................................................................................................... 17

Communication ............................................................................................................................... 19

Resource and Asset Management .................................................................................................. 21

Policy and Administration and Customer Focus.............................................................................. 22

Finance ........................................................................................................................................... 24

Information Technology and Infrastructure...................................................................................... 26

Insurance and Risk Management.................................................................................................... 29

Human Resources .......................................................................................................................... 31

Strategic Asset & Property Management ........................................................................................ 33

Community Safety ............................................................................................................................ 35

Collaboration, Communication and Accountability .......................................................................... 36

Combating Offences and Crime...................................................................................................... 38

Event Management - Safety and Traffic Aspects ............................................................................ 41

Emergency Management ................................................................................................................ 42

Safe Communities ........................................................................................................................... 44

Companion Animals ........................................................................................................................ 45

Urban Planning ................................................................................................................................. 49

Plan Making and Implementation .................................................................................................... 50

Heritage Planning............................................................................................................................ 53

Planning and Built Environment ..................................................................................................... 55

Development Assessment and Regulation ..................................................................................... 56

Sustainability, Environment and Health ......................................................................................... 59


Climate Change and Air Quality ...................................................................................................... 64

Total Water Cycle............................................................................................................................ 66

Biodiversity ...................................................................................................................................... 69

Trees ............................................................................................................................................... 72

Land and Coast ............................................................................................................................... 74

Engagement and Education for Sustainability................................................................................. 75

Environmental and Public Health .................................................................................................... 77

Waste .............................................................................................................................................. 79

Environmental Cleaning Services .................................................................................................. 82

Food Safety..................................................................................................................................... 84

Parks and Recreation ....................................................................................................................... 86


Parks, Gardens, Playgrounds and Civic Spaces............................................................................. 89

Recreational Facilities ..................................................................................................................... 92

Beaches, Sea Pools and Foreshores.............................................................................................. 95

Transport and Traffic........................................................................................................................ 96


Roads............................................................................................................................................ 100

Traffic Facilities ............................................................................................................................. 103

Traffic Management ...................................................................................................................... 105

Road Safety and Pedestrians........................................................................................................ 107

Bicycles ......................................................................................................................................... 109

Public Transport ............................................................................................................................ 110


Community Development and Services ....................................................................................... 114

Policy and Administration and Customer Focus............................................................................ 116

Community Connection and Volunteering..................................................................................... 118

Children/Family ............................................................................................................................. 120

Youth............................................................................................................................................. 123

Older People ................................................................................................................................. 125

People with a Disability ................................................................................................................. 127

Primary and Community Health .................................................................................................... 129

Healthy Lifestyle and Fitness ........................................................................................................ 131

Aboriginal Culture, Heritage and Reconciliation............................................................................ 132

Culturally and Linguistically Diverse People (CALD)..................................................................... 133

Library and Information.................................................................................................................. 134


Library Resources ......................................................................................................................... 138

Library Services ............................................................................................................................ 140

Library Information Technology..................................................................................................... 142

Library Building ............................................................................................................................. 144

Education ...................................................................................................................................... 146

Local Studies................................................................................................................................. 147

Community Information ................................................................................................................. 149

Mosman Website .......................................................................................................................... 151

Cultural Development and Services.............................................................................................. 153


Cultural Development.................................................................................................................... 157

Gallery Exhibitions and Activities .................................................................................................. 159

Community Arts, Crafts and Village Markets................................................................................. 162

Civic Events organised by Council ................................................................................................ 164

Commercial Community Events approved/facilitated by Council .................................................. 166

Friendship Agreements ................................................................................................................. 168

Local and Regional Economy........................................................................................................ 173


Business Support and Local Employment..................................................................................... 175

Marketing Mosman........................................................................................................................ 177

Regional Development .................................................................................................................. 179

Abbreviations .............................................................................................................................. 181


Introduction In 2009 and 2010, the Councillors participated in a series of workshops to redefine the long term visions for Mosman, these have been incorporated in the Long term Community Strategic Plan as well as the 4 and 1 year plans and are clearly labelled as . This document is to be viewed in conjunction with the 10 year Community Strategic Plan. It contains both the:

• 4 year Delivery Plan and the • 1 year Operational Plan

At the 4 year delivery level, the four themes - Governance, Environment, Social and Economy, divide into 12 programs. Each program in turn divides into Sub-Programs. There are 70 Sub-Programs, each with specific objectives that have been carefully defined to enable and position Council to deliver the services and projects that deliver on the 10 year Community Strategic Plan objectives. Each of the 12 programs is overseen by a convenor who is a member of the senior staff team. At the Sub-Program level a co-ordinator is responsible for the achievement of the objectives within budget. To measure and monitor progress as well as set targets, the 4 year Delivery Plan shows Service Level Indicators (SLIs). The Community Survey conducted once every 3 years is often the data source and several of the indicators will be addressed in the 2010 Customer Satisfaction Survey. A 4 year Forward Financial Plan for each Sub-Program is included. The areas of responsibility are shown in the organisational charts following. At the Operational level, the four themes - Social, Governance, Environment and Economy, which were divided into 12 programs and 70 sub programs at the 4 year Delivery Plan level are presented with actions that must be performed during the current year in order for the 4 year and 10 year objectives to be achieved. Some of the operational actions are ongoing while others have a completion date. Every action has a responsible officer. Many actions are linked to other plans such as the Social Plan, Environmental management plan and the Community Environmental Contract. To measure and monitor progress, the Operational Plan displays many quantitative and qualitative Service Performance Indicators (SPI’s). Also shown in this document is the budget for each of the activity areas. Every member of staff is reviewed annually within 3 months of the adoption of MOSPLAN, this ensures that all staff are linked in with the actions listed in MOSPLAN and that every action listed in MOSPLAN is included in a specific staff member's workplan. The General Manager and the Administration are directly accountable for the actions and associated budget of the Delivery and Operational Plans. There are many more documents that support and inform MOSPLAN. The supporting documents focus in detail on specific areas of service delivery. The more prominent ones are;

• Asset Management Plan, • Workforce Plan, • Environmental Plan, • Social Plan, • Capital Works Program.

MOSPLAN ensures that Mosman Council can deliver services to the Mosman community effectively, efficiently and in a planned logical and financially viable way, always working towards achieving the Community’s short and long term objectives.


About Mosman’s Management Plan - MOSPLAN The Community Strategic Plan is the overarching document that expresses Council’s long-term strategic direction and vision for the local Government area of Mosman. It contains the objectives, priorities and financial implications. This Plan is supported by two other documents, the Four Year Delivery Plan, and the Operational Plan, a one year “action” plan. Together, this suite of three documents are known as MOSPLAN. Document

Purpose

Responsible

Review Cycle

Community Strategic Plan

To express the long term, 10 year and beyond, strategic direction of Council, the objectives, the priorities and their financial implications.

This is the commitment to Mosman by the Council

Once every 4 years – usually following Council elections.

Delivery Plan The Delivery Plan supports the objectives of Council's 10 year Community Strategic Plan.

This 4 year plan is a commitment to the elected Council by the General Manager and the Administration. Key officers are responsible for ensuring the outcomes within the forward financial plan.

Every year this plan is reviewed to ensure that the programs are on track to achieve the 4 year and 10 year objectives

Operational Plan

This one year plan drives the outcomes to be achieved through the 4 year Delivery Plan

The General Manager and the Administration. Specified officers are directly accountable for the actions and associated budget.

Every year this plan is reviewed in conjunction with the 4 year Delivery Plan. Each action is reported on quarterly to Council to monitor progress.


Mosman Council Finances A continuous commitment to improving our infrastructure asset base together with meeting regulatory requirements in the fair valuation of the same will provide some short term pressure on a number of Council’s key financial indicators over the next 4 years. This will require strict adherence to allocated budgets and the quarantining of any excess funds for the purpose of improving the recurrent operating result and level of investments. The Income Statement reveals a recurrent underlying Net Operating deficit prior to Capital grants and contributions. This position is estimated to continue in the long term particularly given the predicated impact ($600K increase) on annual depreciation from the Fair Valuation of Infrastructure Assets to June 2010. The Unrestricted Current Ratio or Liquidity Ratio has been moving in a negative direction over the last 3 years from 1.50:1 in 2007 to 1.40:1 in 2009 largely as a result of Council matching Federal and State grant funding through the Community Environmental Contract (CEC) to complete environmentally sustainable capital projects/works. This in short means that Council has $1.40 for every $1 of debt. This trend is set to continue and it is predicated that this indicator will drop to 1.20:1 in June 2011 whilst significant works are undertaken to public amenity facilities funded largely from on street parking revenue and CEC works funded by future levies. Paid parking has provided a significant opportunity to refurbish/replace ageing foreshore public amenity infrastructure and the decision to expedite same has placed stress on liquidity. Estimated revenue of $1.225M is anticipated from this source in 2010/11 and it is strongly recommended that any surplus not be reallocated and used to improve the Working Funds position, Unrestricted Current Ratio and Income Statement result. Council has borrowed in a controlled manner in recent years in order to undertake projects and wherever possible to gain economies of scale. Borrowings have been undertaken to fund works such as Drill Hall Common, the CEC and harbour/swimming enclosures and jetties through the Infrastructure Levy. Such borrowing has seen the Debt Service Ratio rise to 6.10% in 2009 and 8.20% in 2011 in order to fund the works mentioned above. The key ingredient in debt management is the ability to repay from an assured revenue source. At 30 June 2010, Council’s total loan liability will approximate $9.335M. This debt will be funded from the following sources: • General Fund 20% CEC Levy 40% • S94 Open Space 29% Infrastructure Levy 11% It is important to note that Council has approval for the CEC until 2016/2017, has an Infrastructure Levy approved with no sunset clause and revenues associated with development services showing improvement in the last 12 months with contributions to the S94 Plan exceeding budget to date. General Fund level of debt is very manageable with a ratio of 2.68% compared to the maximum industry benchmark of 10%. Council should continue to investigate options of improving its level of non reliance on rate revenue, review its level of service across its functions and quarantine excess funds to budget in order to underpin its financial autonomy.


GENERAL MANAGER

Viv May

MANAGER, CORPORATE AND

HUMAN DEVELOPMENT

Vacant

EXECUTIVE ASSISTANT TO

GENERAL MANAGER AND

MAYOR

Sarah Jackson

Human Resources

Advisor

GENERAL MANAGER

Viv May

MANAGER, CORPORATE

AND HUMAN

DEVELOPMENT

Vacant

Strategic Human Resource

Management

Occupational Health and

Safety

Workers Compensation

Industrial Relations

Training

EEO

MOSPLAN

Community Survey

Organisational Development

Special Projects

EXECUTIVE ASSISTANT TO

GENERAL MANAGER AND

MAYOR

Sarah Jackson

Secretarial support to

General Manager and Mayor

General administration

Customer service - internally

and externally

Organisation of Citizenship

Ceremonies

Organisation of civic

receptions

Liaison with media and

parliamentary members

Liaison with Councillors, on

behalf of General Manager

and Mayor

Assistance with preparation

of correspondence

Assistance to EO when

required

MOSMAN MUNICIPAL COUNCIL

THE MOSMAN

COMMUNITY

Council External Auditor

General Manager

Councillors Mayor

Director, Corporate

Services Director, Community

Development

Director,

Environment and

Planning


CORPORATE SERVICES DEPARTMENT

DIRECTOR CORPORATE SERVICES / PUBLIC

OFFICER Max Glyde

MANAGER FINANCE

Mark McDonald MANAGER

GOVERNANCE Tony Fitzpatrick

MANAGER RANGERSERVICES

Colin DeCosta

MANAGER INFORMATIONTECHNOLOGY SERVICES

Kevin Nonweiler

Rangers Network

Administration and PC Support

Geographical Information Systems

Accounting andPayroll

Customer Service and Rates

Records Management Team

Administrative Support

Caretaker CivicCentre

Business Systems

DIRECTOR CORPORATESERVICES / PUBLIC

OFFICER Max Glyde

MANAGER FINANCE

Mark McDonald

MANAGERGOVERNANCE Tony Fitzpatrick

MANAGER RANGER SERVICES

Colin DeCosta

� Administration of Council IT services

� Purchase of IT equipment and consumables

� Installation of hardware and software

� Leasing and maintenance of PCs and network facilities within Council

� Computer training � Development of Information

Technology strategies � GIS � Internet and email � Analysis of business systems � Improve functioning of

electronic systems � Training

MANAGER INFORMATION TECHNOLOGY

SERVICES Kevin Nonweiler

� Complaint handling� Regulation of commercial

carparks, foreshore reserves, onstreet parking and

residential parking schemes � Breach report preparation � Liaison with Police, Fire

Brigade , SES and Defence units

� Monitor Court prosecutions � Companion Animals

registration and compliance � Abandoned vehicles, articles

and shopping trolleys� Unauthorised footpath and

airspace occupations � Special event supervision � Environmental offences � Overhanging trees - private

property � Building site noise, obstruction

and pollution breaches� Security of Council property

� Customer Service� Rates and maintenance of

property information,including Section 603 Certificates

� Income and debtors� Payroll, creditors, stores and

security deposits � Motor vehicle fleet

management� Foreshore reserves

carparking stickers � Financial management � Financial planning and

review � Investment and loan

administration� Taxation - FBT, GST and

PAYE

� Secretarial support to Director� Council Meetings Agenda preparation� Servicing on Council Meetings � Minutes processing and resolution

tracking � Governance � Catering � Printing and stationery � Insurance and risk management � Bookings of ovals, reserves, filming,

street parties, banners � Advertising � Property portfolio lease management � Dinghy racks’ management � Footpath occupations� Office equipment management� Electronic information/document

management � Review and improve internal

communication mechanisms� Review and improve organisational

systems � Public access to documents, FOI,

Subpoenas � Privacy management � Policy and Delegations Register � Annual Report � Switchboard � Management of Mosman Swim Centre


ENVIRONMENT AND PLANNING DEPARTMENT

DIRECTOR ENVIRONMENT

AND PLANNING John Carmichael

MANAGER URBAN PLANNING Linda Kelly

MANAGER DEVELOPMENT

SERVICES Angelo Falato

MANAGER ASSETS AND SERVICES

Craig Covich

TEAM LEADER ADMINISTRATIVE

SUPPORT Devika Pont

MANAGER

ENVIRONMENT &

SERVICES

Mehreen Faruqi

Urban Planning

Heritage Advisor

Development

Assessment

Building Surveying

Development

Services Support

Environmental and

Public Health

Sustainability

Services Contracts

Waste Operations

Open Space & Asset Management

Capital Works

Maintenance

and CEC

Transport and Traffic

Core Group

DIRECTOR ENVIRONMENT AND PLANNING John Carmichael

MANAGER URBAN PLANNING

Linda Kelly

MANAGER DEVELOPMENT

SERVICES Angelo Falato

MANAGER ASSETSAND SERVICES

Craig Covich

TEAM LEADER ADMINISTRATIVE

SUPPORTDevika Pont

MANAGER ENVIRONMENT &

SERVICES Mehreen Faruqi

� Mosman LEP� Residential, Business

Centres, and sitespecific DCPs

� Heritage promotion and management

� Heritage Advisory Service

� Plans of Management� Section 149 Zoning

certificates and

information maintenance � Telecommunications � Regional policy and

planning� S94 plans� Mosman Design Awards

� Administration and Assessment of Development Applications and Construction Certificates

� Inspection of buildings under construction

� Section 149B Building Certificates

� Investigate complaints � Assess buildings for fire

safety� Ensure compliance with

swimming pool safety legislation

� Sustainability policy and planning

�

�

Environmental management plan Climate change and air quality

� Energy and water conservation � Sustainability education �

�

�

�

Waste management and resource recovery Food safety and surveillance

�

Environmental and public health regulation

� Asset Management System � Construction and design � Road rehabilitation � Drainage� Retaining walls � Footpath/ pavement and road

maintenance � Vehicle crossings � Engineering issues on DA/CCs � Parks/gardens and oval

maintenance � Playgrounds � Bushland maintenance /

regeneraion� Bushfire management � Bushcare volunteers � Tree Management� CEC � Transport , local and regional

traffic issues � Traffic Committee � Road Safety � Works on Council property

� Prepare TrafficCommittee and Council business

papers� Secretarial support

to Director and Department

Noise pollution Cleansing contracts


DIRECTOR COMMUNITY DEVELOPMENT

Diane Lawrence

MANAGER LIBRARYRESOURCES Jill Cuthbert

MANAGER CULTURAL SERVICES

John Cheeseman

MANAGER LIBRARY SERVICES

Linda Horswell

MANAGER COMMUNITY

DEVELOPMENT Mark Woolven

� Social Planning and Policy

� Volunteers - recruitment andsupport

� Children and Family services

� Youth Services � Aged and Disability

Services � Regional and Sub-

Regional Planning � Mosman Rider

� Reference and Information

� Local Studies � Children’s Library

Services � Lending Service � Inter-Library Loans � Reservations � Home Library Service � Reader Education � Outreach Programs � Promotions/activities � Library building � School Liaison � School Principals’

Group � Young Adult Services

� Shorelink Network � Community

Information� Community

Engagement Strategy

� Library InformationTechnology

. internet . website Training� Collection

Management . Selection . Acquisition . Cataloguing . Processing . Stock Control

�Cultural Planning and Development

�Art Gallery, Art Prizes �Performing Arts �Public Art �Mosman Festival �Civic, Community and

Special Events incl.Risk Management

�Community arts, crafts �Venue hire, cultural

centre �Mosman Markets�Friendship

Communities�Local business liaison�Marketing and

“Mosman Is

ADMINISTRATION TEAM LEADER

Jeannie Moran-Fahey

� Administrative supportto Director, Managersand Department

� Preparation of Consultative and User Group agendas and minutes.

� Customer service � Graphic design across

organisation � Mosman News� Business Enterprise

Centre

COMMUNITY DEVELOPMENT DEPARTMENT

DIRECTOR COMMUNITY

DEVELOPMENT Diane Lawrence

MANAGER LIBRARY RESOURCES

Jill Cuthbert

MANAGER

CULTURAL

SERVICES

John Cheeseman

MANAGER LIBRARY

SERVICES

Linda Horswell

MANAGER COMMUNITY SERVICES

Mark Woolven

Volunteer Support Services

Social Planning and Community

Development

Children’s Services

Youth Services

Aged and Disability Services

Lending Services

Information Services

Local Studies

Children’s Library

Resource Development

Shorelink

Information Technology

Community

Information

Council Website

Cultural Services/

Venue Hire

Markets

Gallery Exhibitions, Mosman Art

Collection, Public Art

Civic, Community and Special Events

and Risk Management

Business Enterprise Centre

ADMINISTRATION TEAM LEADER

Jeannie Moran-

Fahey

Departmental Administration,

Support and Desktop Publishing Services

Graphic Design Services

Friendship Committees

Business Sector

Liaison & Support

Marketing and Cultural

Mosman Rider Community

Engagement


This page left blank intentionally.

Mosman Municipal Council

MOSPLAN 2010-2014 Adopted 1 June 2010 Governance Page 14

Council, Community & Communication Expenditure Breakdown

Total $1,254,838

1.01 Council,

Secretariat and

Civic Involvement

54%

1.03 Governance

29%

1.04

Communication

17%

Council, Community and Communication Convenor: Manager Governance (Program 1)

Community Strategic Plan 10 Year Objectives

� To have continual improvement in the provision of support and services to councillors and the

community.

� For the community to have total confidence in the Council as an ethical and continually improving organisation that practices good governance, promotes and nurtures ethical behaviour and strives to apply best practice principles to all that it does.

� To have a pro-active approach to setting the direction and evaluating the performance of the Council through information and consultation, including e-communication, resulting in a community which proudly identifies with the local area and which fully supports the direction and management of Council.

� To have achieved constitutional recognition of local government.

� To have innovative and accessible consultation methods continuing to be provided for residents to engage with the Council and become involved in community life.

Sub-Programs in place to deliver on the program objectives: 1.01 Council, Secretariat and Civic Involvement Co-ordinator: Manager Governance

1.03 Governance Co-ordinator: Manager Governance

1.04 Communication Co-ordinator: Director Community Development

Council, Community and Communication


Council, Secretariat and Civic Involvement 1.01 - Coordinator: Manager Governance

4 Year Objectives

A Enable Councillors to meet their responsibilities, being mindful of legislation and aware of resource constraints.

B Foster Community and other levels of government interests in, and awareness of, local government issues.

C Pursue constitutional recognition for Local Government.

4 Year Service Level Indicators

Indicator

Estimated Result 2009/10

Target 2010/11

Target 2011/12

Target 2012/13

Percentage of items called by Councillors at Council meeting

40%

20%

20%

20%

Percentage of decisions deferred by Council

5%

5%

5%

5%

Decisions of Council contrary to or an amendment to the Officer's recommendation

20%

15%

15%

15%

4 Year Forward Financial Plan

2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(686) (706) (728) (750) (775)

2010 - 2011 Operational Plan

Objective

Description Links to Other Plans

Date Responsible Officer

A Assign the necessary resources to ensure agendas, minutes and actions arising from meetings are completed and distributed on time.

Annual Review - January

A, G

A Review and enhance systems relating to online minute taking, business papers and agenda preparation.

SoE, WRAPP Ongoing - January

G

A Answer all correspondence relating to items referred to Council, and update the Delegations Register and Question Without Notice Register within 7 days of relevant meeting or decision.

Ongoing - January

G

A Provide ongoing education, training and support for new Councillors by Councillors and the General Manager.

Ongoing - July GM

A Review and update indexes for Policies and Delegations Manuals, continually review Policies and Procedures.


G



Objective



A Implement Council decisions expeditiously. Ongoing - July DCD, DCS, DEP, GM

B Resource Ward meetings and issue Ward Councillor newsletters at discretion of respective Ward Councillors.

Ongoing - July G

B Host memorable Citizenship ceremonies, and Mayoral and Civic Receptions including Citizen of the Year, Young Citizen of the Year and School Citizenship Awards annually.

Ongoing - December

GM

B Prepare submissions to lobby State and Federal Government on issues pertaining to Mosman.

Future Mosman Ongoing - July GM

C Support the LGSA in its endeavours re constitutional recognition for Local Government.

Annual Review - July

GM

Budget Activity

Sub Program

Ledger Descriptor Income Expenditure Net

01.01 01 Agendas and Minutes 1,000 209,636 (208,636)01.01 02 Council Meetings 0 91,745 (91,745)01.01 03 Mayoral and Councillor Support

Advice, Facilities and Services 0 302,616 (302,616)

01.01 04 Councillors’ Development/Conferences

0 23,110 (23,110)

01.01 05 Citizenship 0 2,460 (2,460)01.01 06 Mayoral and Civic Receptions 0 23,201 (23,201)01.01 07 Invitations to Mayor and General

Manager 0 8,201 (8,201)

01.01 10 Civic Support 0 17,532 (17,532)01.01 11 Lobbying Government 0 8,649 (8,649)



Governance 1.03 - Coordinator: Manager Governance

4 Year Objectives

A Provide mechanisms that promote and nurture an ethical culture in the organisation.

B Ensure that Council activities are best practice and best value.

C Inform Councillors of their rights and obligations.

D Ensure Statutory compliance, efficiency, operational accountability and probity in all Council activities and functions.

E Provide responsible, ecologically sustainable environmental management of all Council’s operations, activities and contracts.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Audit program % completed

Program to be finalised

100%

100%

100%

100%

Percentage of residents satisfied with overall service provided by Council (to be collected at a minimum every three years)

74%

n/a

n/a

n/a

Number of proven complaints that are classified as maladministration

0

0

0

0


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(358) (369) (551) (393) (405)


Objective



A Review Council's policies in regard to access to information and ensure that confidential matters are dealt with appropriately.

Annual Review - March

DCS

A Contribute to induction and ongoing training in staff awareness of Council's confidentiality, access to information and privacy polices, and the GIPA Act.

Monthly Review DCS

A Enhance the use of the accolades/complaints reporting system; ensuring unambiguous procedures are in place.

Quarterly Review -

September

DCS

A Regularly update elected members on feedback and results from customer surveys.

Ongoing - September

MCHD



Objective



A,B Review the introduction of a Mosman Independent Hearing Assessment Panel following the release of the ICAC Development Approval Process discussion paper.


GM

A,B,D Conduct and support the internal audit function in accordance with Council’s Internal Audit Charter and the Internal Audit Committee Charter.

Quarterly Review

DCS

A,B,D Ensure the results of all disclosures of interest, voting and decision making at Council meetings are available to the public.

Ongoing - July G

A,C Review, regularly update and promote awareness of all policies and plans comprising Council's Governance Plan.


G

A,D Develop and implement an electronic Delegations Register to capture and allocate delegations of authority to every staff position.

Due June 2011 G

B Implementation of Risk Management Action Plan. Annual Review - June

DCS

B,D Review and improve Management Plan. Quarterly Review - February

MCHD

D Implement processes and systems to comply with the Government Information (Public Access) Act including training of staff.

Ongoing - January

G

E Ensure Council's Procurement Policy is consistent with sustainability principles and procedures.

Environmental Management

Plan, SoE

Annual Review - June

G

Budget Activity

Sub Program


01.03 01 Public Information 0 76,414 (76,414)01.03 02 Ethics and Conduct 0 26,749 (26,749)01.03 03 Local Government Act/Legislation 0 15,149 (15,149)01.03 04 Internal Audit 0 50,000 (50,000)01.03 07 Elections 0 0 001.03 08 Statutory Report – Annual and

Financial 0 43,080 (43,080)

01.03 09 MOSPLAN/Mosman 2050 0 146,979 (146,979)



Communication 1.04 - Coordinator: Director Community Development

4 Year Objectives

A Provide the public and relevant bodies with accurate and timely information.

B Achieve community satisfaction with Council services and facilities.

C Improve information dissemination and community consultation and involvement utilising a range of media in line with the Community Engagement Strategy.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: 2006 - 65%)

Overall satisfaction rating with Council services and facilities

68%

>68%

>68%

>68%

Number of community consultations p.a. (including community conversations, online consultations, surveys)

10

10

10

10

Number of participants in community consultations (including community conversations, online consultations, surveys)

250

600

350

500


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014.

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(208) (214) (221) (228) (236)


Objective



A Conduct public meetings and make information available prior to the meetings.

Ongoing GM

A Keep the community informed of contentious issues and major proposals.

Ongoing GM

A Keep the State and Federal Governments informed and up to date on issues pertaining to Mosman.

Ongoing MCHD, GM

A Resource the Customer Service Team to deliver high level frontline customer service.

Ongoing - July F

A Ensure production of Mosman News. Ongoing - June DCD

B Survey community expectation, opinion and satisfaction every three years.

Due October 2010

MCHD

B Develop Council's web site to facilitate the conduct of business on-line.

Ongoing - July LR



Objective



C Liaise with media organisations to ensure that Council information is disseminated effectively.

Ongoing - July DCD

C Monitor residents' use of electronic information systems and improve facilities for community consultation and feedback online.


LR

C Review and update Council’s Community Engagement Strategy.

Ongoing - July LR

C Resource the Records Team to deliver high level frontline customer service and communication through the call centre.

Ongoing - July G

Service Performance Indicators

Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of participants who have registered to receive newsletters, participate in online forums and surveys and other online initiatives.

1600 1700 1800 1900

Budget Activity

Sub Program


01.04 01 Media Liaison 0 10,610 (10,610) 01.04 02 Community Report and Newsletters 0 63,489 (63,489) 01.04 03 Consultation and Communication 0 55,325 (55,325) 01.04 04 Customer Focus 0 46,598 (46,598) 01.04 06 E-Communication 0 26,926 (26,926) 01.04 07 24 Hour Council (e-business) 0 4,956 (4,956)



Resource & Asset Management Expenditure Breakdown Total

$7,378,322

2.03 Information

Technology and

Infrastructure

27%

2.01 Policy and

Administration and

Customer Focus

7%

2.02 Finance

31%

2.04 Insurance and

Risk Management

13%

2.05 Human

Resources

6%

2.07 Strategic Asset

and Property

Management

16%

Resource and Asset Management Convenor: Director Corporate Services (Program 2)


� To have provided directly or on behalf of other levels of government adequate, equitable and appropriate services and facilities for the community and to ensure that those services and facilities are managed efficiently and effectively; and are always of a high quality consistent with the requirements of the Mosman community.

� To aim to have Council's unrestricted current ratio at 2:1.

� To have business systems which will meet the increasing demands for management information and that add value to the Council and community by providing integrated, accurate, timely, cost effective and responsive service.

� To have Mosman Council regarded as an employer of choice by all its stakeholders.

� To have risk management strategies in place to ensure Mosman is a safe place to live, work and play.

� To have integrated sustainable practices into Council's Asset Management planning and implementation.

Sub-Programs in place to deliver on the program objectives:

2.01 Policy and Administration and Customer Focus Co-ordinator: Director Corporate Services

2.02 Finance Co-ordinator: Manager Finance

2.03 Information Technology and Infrastructure Co-ordinator: Manager Information Technology Services

2.04 Insurance and Risk Management Co-ordinator: Manager Governance

2.05 Human Resources Co-ordinator: Executive Officer - Corporate & Human Development

2.07 Strategic Asset & Property Management Co-ordinator: Manager Assets and Services

Resource and Asset Management


Policy and Administration and Customer Focus 2.01 - Coordinator: Director Corporate Services

4 Year Objectives

A Manage Council's resources and services effectively, and at a level that is sustainable and commensurate to community needs.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000).

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(491) (505) (520) (536) (553)


Objective



A Review the organisation structure and procedural arrangements, and where appropriate, introduce workplace reform.

EEO Management Plan

Ongoing - June

GM

A Market test for the most cost-effective provision of existing and new services.

Ongoing - June

DCD, DCS, DEP

A Identify contract management staff skills and run training programs to develop those skills.

SoE Ongoing - June

MCHD

A Assess demand, utilisation and appropriateness of Council's facilities.

Ongoing - June

DCD, DCS, DEP

A Develop, implement and keep up-to-date a contract management system.

SoE Ongoing - June

AS, F, G

A Monitor complaints and complete investigations of complaints within ten working days of receipt.

SoE Ongoing - June

DCS

A Review procedures and ensure contractors perform work in accordance with the specification and conditions of contract.

SoE Ongoing - June

DEP

A Ensure contractors know and comply with their statutory obligations, and understand the community's and Council's expectations.

SoE Ongoing - June

DCD, DCS, DEP



Budget Activity

Sub Program


02.01 01 Lead, Manage, Review, Report 2,500 134,468 (131,968)

02.01 03 Meetings-Management, Staff, Team 0 53,891 (53,891)

02.01 04 Consultation and Communication 0 68,277 (68,277)

02.01 05 Administration 29,040 264,328 (235,288)

02.01 10 Property Information (street naming and numbering)

0 1,195 (1,195)



Finance 2.02 - Coordinator: Manager Finance

4 Year Objectives

A Improve Council’s financial sustainability.

B Fully integrate the Asset Management System.

C Ensure loan program is aligned with up-to-date Strategic Financial Plans and best practice.

D Promote financial awareness and accountability in all cost centres.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

1,782 1,727 2,041 2,191 2,426


Objective



A Review rating structure annually to ensure fair and reasonable imposition.

Annual Review - April

F

A Review Pricing Policy quarterly to ensure fees and charges are set at a level to reflect statutory requirements, the user-pays principle, the ability to pay principle and movement in the CPI.

SoE Quarterly Review -

September

F

A Prepare annual financial reports and refer to auditors in accordance with Section 413 of Local Government Act, 1993.

Ongoing - August

F

A Program funding strategies in relation to Council’s Community Environmental Contract.

Community Environmental

Contract: Administration and Auditing


AS, F

A Maintain and review Council's Investment Properties Business Plan.

Ongoing - January

G

A,C Effectively manage Council's external loan borrowing program.

Ongoing - July F

A,C Ensure accurate and timely recording of accounts and quarterly reporting.

Quarterly Review -

September

F

A,C Maintain and review Council's Strategic Financial Plan.

Quarterly Review -

September

F

A,D Raise funds for local purposes by the fair imposition of rates, charges for services, Section 94 contributions, income earned from investments, borrowing and grants, and where possible look to develop public-private partnerships.


F



Objective



A,D Ensure the Estimates process provides recurrent funding for new and extended services.


F

A,D Review costing structure for all revenue streams of Council.

Ongoing - September

F

B Develop and maintain a complete register and an effective management system for all Council assets.

Ongoing - July AS, F

D Encourage, train and assist staff responsible for a budget.

Annual Review - September

F

D Account to the Community in respect of expenditure of funds raised through the CEC and Infrastructure levies.

Quarterly Review

F


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Unrestricted Current Ratio

Factors (Current assets less all external restrictions)/(current liabilities less specific purpose liabilities)

1.30 1.19 1.21 1.25

Debt Service Ratio

Factors (Net Debt Service Cost)/(Operating Revenue) less (Special Purpose Grants) less (Operating Contributions and Donations)

8.38 7.54 5.92 5.34

Rate & Annual Charges Coverage Ratio

Factors (Rate & Annual Charges)/(Total Revenues)

59.58% 60.06% 59.75% 59.69%

Rates and annual charges outstanding percentage

Factors (Rates & Annual Charges Outstanding)/(Rates & Annual Charges Collectible)

2.17% 2.16% 2.16% 2.17%

Percentage of budget excluding statutory contributions exposed to competition

60 60 60 60

Budget Activity

Sub Program


02.02 01 Financial Management (including Budgeting and Reporting

1,028,815 1,605,305 (576,490)

02.02 03 Financial Planning 0 20,388 (20,388)

02.04 04 Entrepreneurial 2,786,383 278,257 2,508,126

02.02 07 Vehicles and Plant 222,000 253,854 (31,854)

02.02 08 Miscellaneous Leases, Licences and acquisitions of property

4,100 101,608 (97,508)



Information Technology and Infrastructure 2.03 - Coordinator: Manager Information Technology Services

4 Year Objectives

A Provide facilities, training and support for End-Users.

B Provide appropriate access to IT and digital communication for all users.

C Generate income from IT systems.

D Maintain a relevant IT strategy whilst promoting sustainable products.

E Facilitate access to Corporate Information that supports business activities and customer services, is accountable and meets community expectation.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(1,979) (2,035) (2,094) (2,154) (2,219)


Objective



A Coordinate internal user groups for all systems to meet on a needs basis but at least quarterly to discuss problems with systems.

Quarterly Review - April

IT

A Maintain an awareness of technical research and development of Internet facilities for the purpose of improving service provision to Council and community.

Monthly Review IT, LR

A,B Review and enhance usage of all office equipment, features, computer systems and technologies.

Quarterly Review

G, IT

A,B Expand external secure access to the Council's PC network to facilitate out of office hours staff access and dissemination of Information to Councillors.

Half Year Review - April,

October

IT

A,B Review all Council business processes and ensure usage of appropriate corporate software systems.

Monthly Review ALL, IT

A,B,D Review and enhance the appropriate provision of IT equipment and services (including training) to Councillors.


IT

A,B,C,D Review and enhance the IT strategy to meet Council's needs to 2013 and beyond.

Annual Review - May

IT

A,E Ensure comprehensive training for key users and end users of the corporate information system and that it is maintained with release upgrades and up to date user guides.

Quarterly Review - January

IT



Objective



A,E Resource and train the Records team and review systems to ensure ongoing, timely and accurate capture and disbursement of documents and information.

Ongoing - January

G

B Ensure ongoing planning and budget provision for growth and enhancement in Information Technology facilities and services.


IT

B Review and implement revised data management procedures.

Monthly Review IT

B Provide full electronic services, including data-capture, to customers both internal and external, including 24 hour access.

Half Year Review - June,

December

G, IT, LR

B Regularly review network infrastructure, maintenance, improvement and upgrade.

Quarterly Review -

September

IT

B Review, enhance and replace as appropriate, all IT related software for internal process improvements (including specialised software solutions such as asset, works, waste and traffic management systems).

Quarterly Review - March

IT

B Review and enhance internal Web hosting services, providing for dynamic delivery of customised electronic information from Council IT systems.


IT

B Review, replace or augment (as appropriate) scanning and photographic technologies.


October

IT

B,C Review and enhance IT systems and services to include commercial opportunities for revenue generation and expenditure savings.

Quarterly Review -

September

IT

B,D Review and enhance internal IT standards and procedures for the acquisition and environmental disposal of hardware equipment and E-consumables.

SoE, WRAPP Annual Review - April

IT

B,D Review and enhance new and existing field capture techniques to enable increased accuracy, useability and availability of spatial information via the GIS to all departments.


IT

B,D,E Ensure IT Systems are current with applicable, updated and new software standards, as changed from time to time by Standards Australia.

Annual Review IT

B,E Review, enhance and implement systems administration and maintenance procedures, including workflows to ensure organisational needs are met and compliance with the State Records Act, Privacy Act and GIPA.

Monthly Review - June

IT

B,E Implement image compression to assist the delivery of corporate information on the Internet.

Quarterly Review -

September

IT

C,D Review and enhance usage of the Geographic Information System.


IT



Objective



E Review and enhance existing physical file retrieval and storage processes.

Monthly Review - January

IT

E Conduct an audit of Council's records management system to ensure compliance with the State Records Act, Privacy Act and GIPA.

Due September 2010

G

D,E Regular liaison with Departmental Managers to determine specific information management needs and to facilitate changed processes.

Quarterly Review - January

IT

Budget Activity

Sub Program


02.03 01 Hardware and Network Infrastructure 0 479,815 (479,815)

02.03 02 Software Systems 0 315,068 (315,068)

02.03 03 Telecommunications 500 245,787 (245,287)

02.03 04 Document Management 4,000 292,794 (288,794)

02.03 05 Internet 0 24,161 (24,161)

02.03 06 GIS 0 191,744 (191,744)

02.03 07 Finance and Property IT Systems 0 193,610 (193,610)

02.06 01 Information & Records Management 0 196,874 (196,874)

02.06 02 Public Access to Information 0 23,399 (23,399)

02.06 03 Physical File Retrieval 0 20,129 (20,129)



Insurance and Risk Management 2.04 - Coordinator: Manager Governance

4 Year Objectives

A Promote pro-active risk management.

B Establish adequate protection against loss or damage to people, property and environment.

C Develop an effective action plan to support Risk Management Strategy.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

All staff trained in Risk Management 98% 100% 100% 100%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(993) (1,023) (1,054) (1,085) (1,118)


Objective



A Audit all public open space and bushland areas to ensure that the necessary regulatory and information signs are in existence, readable and comply with Australian Standards.

Ongoing - December

DCS

A,B,C Continually review insurance portfolio and obtain most cost-efficient renewal terms.

Ongoing - April DCS

A,B,C Audit Council’s footpaths for trips and trees on nature strips, in car parks, public parks and reserves to ensure that their condition is in accordance with adopted policies.

Ongoing - December

AS

A,B,C Review effectiveness and security of public access areas within the Civic Centre.

Ongoing - September

AS, DCS

A,C Develop awareness of and promote information gathering by staff to identify, report and record potential hazards and witness accounts of accidents.

Ongoing - January

DCS

A,C Review and document all risk management procedures and processes.

Ongoing - December

DCS

B,C Review and maintain an effective Business Recovery Plan for the Civic Centre, Community and Cultural Centre, Depot and Library complex.


December

G



Budget Activity

Sub Program


02.04 01 Insurance Policy 0 933,224 (933,224)

02.04 02 Risk Management 0 16,241 (16,241)

02.04 03 Claims Management 0 38,390 (38,390)

02.04 04 Disaster Recovery 0 5,050 (5,050)



Human Resources 2.05 - Coordinator: Executive Officer - Corporate & Human Development

4 Year Objectives

A Ensure that Human Resource Management and the Workforce Plan are achievable, sustainable and deliver value, parity and diversity.

B Foster continuous learning and career development.

C Maintain a workforce that meets the needs of the Mosman community.

D Maintain a safe, healthy, injury-free work environment for staff, volunteers and contractors.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(457) (471) (485) (500) (516)


Objective



A Workforce Plan

Develop, maintain, and review a relevant Workforce Plan with HR Strategy.

December 2010

MCHD

A Source and develop electronic systems to improve access to HR information/data and HR processes.

SoE, WRAPP Ongoing - July MCHD

A Industrial Relations

Review and negotiate Employment Agreements as required.

Mosman Council

Enterprise Agreement

Ongoing - May MCHD

A,B EEO

Investigate EEO issues, promote awareness throughout Council and review EEO Management Plan.


MCHD

A,C Staff Culture and organisation development

Measure culture and respond to results of two yearly staff climate survey. (next due 2010)

Bi-Annual Review - October

MCHD

A,C Continually seek opportunities for the employment of people with disabilities.

Workforce Plan Ongoing - December

MCHD

B Training and Development

Ensure that appropriate quality training and skill development is identified and scheduled for staff (including contract management, regulatory, safety) – to encourage staff career development opportunities.

Ongoing - July MCHD



Objective



A,C Recruitment / EEO

Encourage employment opportunities that reflect the make-up of the community, attract appropriate talent and keep the principle of merit, while meeting Council's legislative obligations.

EEO Management

Plan, Workforce Plan

Ongoing - July MCHD

A,C Family / Work Life Balance

Investigate opportunities to encourage work-life balance, and ensure Council is a lifestyle/family friendly workplace.

Ongoing - July MCHD

A,D Workers Compensation

Monitor Council's work injury rehabilitation, Workers’ Compensation insurance and return to work program.

Ongoing - July MCHD

D OHS

Conduct regular OHS audits, inspections and checks, regularly report to Senior Staff. Develop and implement action plans to address OHS across the organisation and to continually improve audit results.

Ongoing MCHD

D Staff Wellbeing

Continue immunisation and counselling programs for Council staff.

Ongoing - July MCHD


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Retention rate in % 86% 85% 86% 88%

Unscheduled absence rate (No. days absent/available workdays)

2.3 2.2 2.1 2.1

Number of Workers Compensation claims 8 <5 <5 <5

Cost of Workers Compensation claims (Total cost minus journey claims/FTE (excluding casuals))

$2234.96 <$2000 <$2000 <$2000

Budget Activity

Sub Program


02.05 01 Recruitment 0 77,479 (77,479)

02.05 02 Equal Employment Opportunity 0 3,135 (3,135)

02.05 03 Training 0 149,673 (149,673)

02.05 04 Development and Review 0 19,893 (19,893)

02.05 05 Rehabilitation 0 2,635 (2,635)

02.05 06 Occupational Health and Safety 0 77,900 (77,900)

02.05 08 Staffing and Personnel 0 111,010 (111,010)

02.05 09 Industrial Relations 0 15,174 (15,174)



Strategic Asset & Property Management 2.07 - Coordinator: Manager Assets and Services

4 Year Objectives

A Promote a safe community and working environment.

B Ensure assets are sustainable, adequate, well maintained and viable.

C Implement best practice asset management and include sustainability concept.

D Investigate opportunities through development of Council’s Civic Centre properties into retail/commercial/residential space.

E Shift responsibility for maintenance of leased assets to the lessee.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(1,164) (1,025) (1,055) (1,087) (1,120)


Objective



A Provide a 24 hour incident and make-safe callout system for Council’s Assets.

Ongoing - July AS

A Implement public transport asset improvements in conjunction with Public Domain improvements.


AS

A,B Investigate the provision of more bus shelters to provide covered seating.


AS

A,B,C Undertake a condition audit of all Council owned assets on the Balmoral Promenade.

Due July 2010 AS

A,B,C Conduct an annual environmental compliance audit of the Depot.


Plan


AS, E

A,B,C,E Enhance the Computerised Asset Management System to account for all asset types.

Ongoing - July AS

A,B,C,E Implement a system of regular condition audits for all assets.

Ongoing - July AS

A,B,C,E Develop and implement whole of sustainable life asset management plans for individual assets and public amenity facilities.

Ongoing - July AS

A,C Ensure that sustainability principles, environmental considerations and guidelines are included in Council's Asset Management System.


Plan

Quarterly Review

AS, E

B,D Ensure entrepreneurial assets are adequately maintained to provide acceptable rates of returns.

Ongoing - July AS, G



Budget Activity

Sub Program


02.07 01 Strategic Asset Management 0 180,453 (180,453)

02.07 03 Civic Centre 0 717,276 (717,276)

02.07 04 Cowles Road Depot 0 118,870 (118,870)

02.07 05 Core Group 0 19,916 (19,916)

02.07 06 Vista Street Car park 0 127,050 (127,050)



Community Safety Expenditure Breakdown Total $1,288,072

7.06 Emergency

Management

78%

7.08 Safe

Communities

0%

7.09 Companion

Animals

11%

7.03 Combating

Offences and

Crime

9%

7.05 Event

Management -

Safety and Traffic

Aspects

1%

7.01 Collaboration,

Communication

and Accountability

1%

Community Safety Convenor: Director Corporate Services (Program 7)

Community Strategic Plan 10 Year Objectives � To have a manned Police Station in Mosman.

� To have a community where individuals are aware of and accept their respective responsibilities necessary to maintain a safe community.

� To have responsible and informed animal owners.

� To have a responsive and effective emergency management network covering Mosman. Sub-Programs in place to deliver on the program objectives:

7.01 Collaboration, Communication and Accountability Co-ordinator: Director Corporate Services

7.03 Combating Offences and Crime Co-ordinator: Manager Ranger Services

7.05 Event Management - Safety and Traffic Aspects Co-ordinator: Manager Ranger Services

7.06 Emergency Management Co-ordinator: Manager Ranger Services

7.08 Safe Communities Co-ordinator: Manager Community Services

7.09 Companion Animals Co-ordinator: Manager Ranger Services

Community Safety


Collaboration, Communication and Accountability 7.01 - Coordinator: Director Corporate Services

4 Year Objectives

A Maintain a relevant Collaborative Management Plan: Local Solutions to Local Crime and Safety Issues.

B Promote high level of awareness of Harbourside Police and Council roles, safety programs and the benefits of a cooperative approach.

C Promote a high level of resident awareness of how to call for Police and Ranger Services and what responses to expect.

D Maintain a 24 hour manned Police Station in Mosman.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: Nov. 2006 82%) Customer Satisfaction with Safety in Mosman

82% >82% >82% >82%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(18) (18) (19) (19) (19)


Objective



A Review, update and have Police recommit to the Local Solutions to Local Crime & Safety Issues - Collaborative Management Plan.

Local Solutions to Local Crime

and Safety Issues

Due October 2010

DCD, MRS

A Support Harbourside Local Area Command, Community Safety Precinct Committee, representing key stakeholders in the Mosman Local Government Area.


and Safety Issues

Ongoing - February

MComS, MRS

B Ensure that Police and Council Rangers exchange information and assist each other where possible, to develop proactive responses to crime and community safety.


and Safety Issues

Ongoing - July MRS

B Assist Police by ensuring that information regarding safer communities is made available but ensure that confidential or strategic Police information remains confidential.


and Safety Issues

Quarterly Review

MRS

C Promote appropriate use of Emergency services and Rangers' contact numbers.


and Safety Issues

Quarterly Review

MRS

Community Safety


Objective



C Use the Council website and media including the Mosman Daily, Mosman News and newsletters to inform the community about community safety, crime and good news.


and Safety Issues


DCS

C Recognise (in consultation with Harbourside Local Area Command) those who make a major contribution to improving community safety and reducing crime.


and Safety Issues

Quarterly Review -

September

DCS

D Lobby State government to retain Mosman Police Station as a 24 hour manned Police Station.


and Safety Issues

Ongoing DCD, DCS, GM

Budget Activity

Sub Program


07.01 01 Collaborative Management Plan – Local Solutions to Local Crime & Safety Issues in Mosman

0 18,129 (18,129)

Community Safety


Combating Offences and Crime 7.03 - Coordinator: Manager Ranger Services

4 Year Objectives

A Develop Strategies to encourage collaboration, understanding and cooperation between, Harbourside Local Area Command and Rangers.

B Develop Strategies to reduce crime.

C Increase Community understanding of safety, civic responsibilities and reporting crime.

D Develop strategies to involve schools, community organisations, residents and businesses to help implement agreed safety and crime prevention strategies, including graffiti.

E Maintain a visible presence of Rangers.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: Nov. 2006 64%)

Customer Satisfaction with Enforcement of By Laws

68% 70% 70% 70%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(110) (114) (117) (120) (124)


Objective



A Work with Harbourside Local Area Command to develop strategies to improve visibility of Police.


and Safety Issues

Ongoing - February

DCD

A,B Support the Police by reporting crimes, suspicious activity and offences on public land.


and Safety Issues

Ongoing - September

MRS

A,B Work with Harbourside Local Area Command to provide information about crime prevention and reporting.


and Safety Issues

Ongoing - September

MRS

B Council Rangers provide a regular overview of the function of Rangers and the support and assistance required from the Police to new personnel at Harbourside Local Area Command. Involve Council Rangers where appropriate in the Harbourside Local Area Command training days.


and Safety Issues

Ongoing - February

MRS

Community Safety


Objective



B Continue education in appropriate artistic expressions for young people.


and Safety Issues

Ongoing - September

YDO

B Promote the SHOROC Safe Parties Kit and the Party Register at Harbourside Police.


and Safety Issues

Ongoing - September

YDO

B Regularly review and if necessary enhance CCTV surveillance in Civic areas.


and Safety Issues

Ongoing - September

AS, DCS

B,D Advise the School Principals Liaison Group of safety and crime related issues and use this group to promote Police educational visits to schools.


and Safety Issues

Ongoing - September

MRS

C Provide Police contact information to the community and encourage the reporting of all crimes.


and Safety Issues, Social

Plan

Ongoing - September

MRS

C Support Police Remembrance Day (29 September) and Police Open Day (usually first Sunday in November).


and Safety Issues

Ongoing - September

MRS

C In association with the Police, promote personal and home safety using Council's website, the Mosman Daily and Mosman News.


and Safety Issues, Social

Plan

Ongoing - September

MComS

C Continue the Youth Peer Program to encourage young people to keep safe and to report crime.


and Safety Issues

Ongoing - September

YDO

C Recognise and address the needs of older residents and invite Police to seniors’ functions as guest speakers.

Ongoing - September

ADS, SCC

D Implement anti-graffiti strategies including reporting graffiti to Police, reporting graffiti on utilities and monitoring anti graffiti strategies.


and Safety Issues

Ongoing - September

ES, MRS

D Continue the relationship between Council Youth Development staff and Harbourside Police, particularly with the Police YLO and North Sydney PCYC to develop relationships, confidence and trust with young people.

Social Plan Ongoing - December

MRS, YDO

D Develop education strategies for parents regarding the safety of children and young people.

Ongoing - July YDO

E Have Council Rangers regularly patrol school zones, car parks and streets as a visual deterrent and to provide a sense of safety while enforcing illegal parking.


and Safety Issues

Ongoing - September

MRS

E Ensure that the spread of hours worked by Rangers meets the safety needs of the community without prejudicing the safety of Rangers and within economic means.

Ongoing - July MRS

Community Safety



Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Numbers of active participants in Volunteering in Policing (VIP)

5 5 4 3

Number of training and orientation days held for Police and Rangers and associated feedback from attendees

2 3 3 3

Budget Activity

Sub Program


07.02 02 Volunteers Information and Referral

0 964 (964)

07.02 05 Business Community and Business Watch

0 2,129 (2,129)

07.02 06 Aged Information and Referral 0 2,586 (2,586)

07.02 07 Youth including Education and Schools

0 0 0

07.02 08 Children/Families Information and Referral

0 903 (903)

07.03 01 Proactive, Visible Policing and Ranger Services

0 103,540 (103,540)

Community Safety


Event Management - Safety and Traffic Aspects 7.05 - Coordinator: Manager Ranger Services

4 Year Objectives

A Have strategies in place to ensure that all community events are conducted in absolute safety, particularly in relation to traffic management and crowd control.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of incidents threatening community safety reported during each event.

0 0 0 0


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(8) (9) (9) (9) (10)


Objective



A Ensure that events are organised in accordance with Council’s Special Event Management Policy, and that event organisers are aware of their responsibilities and meet all OHS and statutory requirements. Ensure ongoing coordination between Council and event organisers and relevant agencies.


and Safety Issues, OHS

Policy, Special Events

Management Policy

Ongoing - September

AS, G, MRS

A Provide information to residents holding events or street parties to embrace community safety.


and Safety Issues

Ongoing - September

AS, G

Budget Activity

Sub Program


07.05 01 Special Events 0 4,957 (4,957)

07.05 03 Community Events 0 3,541 (3,541)

Community Safety


Emergency Management 7.06 - Coordinator: Manager Ranger Services

4 Year Objectives

A Maintain a high level of participation in disaster management and planning at a regional and local level through collaboration with authorities and participation in local and regional emergency exercises.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(1,013) (1,043) (1,073) (1,105) (1,137)


Objective



A Convene or attend regular meetings of the Mosman North Sydney Local Emergency Management Committee and maintain contact with emergency services.


and Safety Issues,

Mosman-North Sydney

DISPLAN

Ongoing - September

MRS

A Participate in desktop disaster management exercises at Council and with Local Emergency Management Committee.


and Safety Issues,

Mosman-North Sydney

DISPLAN

Annual Review - May

AS, DCS, G, MRS

A Inform Police and Council staff of structure and activities of Local Emergency Management Committee.


and Safety Issues

Ongoing - September

MRS

A Maintain close relationships and support the Mosman State Emergency Service and local fire and ambulance services.


and Safety Issues

Ongoing - September

DCS, MRS

A Incorporate bushfire hazard reduction strategies into Bushland Rehabilitation Contracts.

Manly-Mosman District Bush

Fire Management

Plan

Ongoing - February

AS, TLOS

A Implement the recommendations of the Manly-Mosman District Bushfire Management Plan.

Manly-Mosman District Bush

Fire Management

Plan

Ongoing - February

TLOS

Community Safety



Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of Local Emergency Management Committee meetings attended

3 3 3 3

Budget Activity

Sub Program


07.06 01 Local Emergency Management Committee

0 2,955 (2,955)

07.06 03 Mosman-North Sydney DISPLAN 0 1,400 (1,400)

07.06 04 Manly-Mosman District Bushfire Management

0 857 (857)

07.06 06 SES (State Emergency Services) 0 33,435 (33,435)

07.06 07 Contribution to NSW Fire Brigades 0 974,818 (974,818)

Community Safety


Safe Communities 7.08 - Coordinator: Manager Community Services

4 Year Objectives

A Encourage long-term, sustainable strategies that address specific local safety issues.

B Maintain high levels of awareness of personal safety strategies and safer transport services.

C Ensure all urban development is conducted in absolute safety, particularly in relation to traffic management and work on public land.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000).

(1) (1) (1) (1) (1)


Objective



A Work with residents and businesses to improve safety by cooperating with Police, Fire Brigade, Ambulance and State Emergency Services.


and Safety Issues

Ongoing - June MComS, MRS

B Develop and implement community risk management strategies and projects that address safety issues in the Mosman community.

Ongoing - November

MComS

C Ensure any development in Mosman addresses, safety issues particularly in relation to traffic and work on public land.


DS, MRS

Budget Activity

Sub Program


07.08 01 Safe Communities-Plan, manage, liaise, program

0 1,122 (1,122)

Community Safety


Companion Animals 7.09 - Coordinator: Manager Ranger Services

4 Year Objectives

A Establish strategies that ensure compliance with Companion Animal Act, in particular that dogs and cats do not adversely affect the community, by:

• Providing enforcement strategies

• Providing educational programs


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of dog attacks per year 1 1 1 1

Number of penalty notices for off leash dogs 2 2 2 2


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(127) (131) (135) (139) (144)


Objective



A Enforce the provisions of the Companion Animals Act.

Ongoing - July MRS

A Provide information and education on responsible dog and cat ownership, leash-free areas and registration requirements.

Ongoing - September

MRS

A Where possible use the Internet for dissemination of information on Council's policies, leash-free areas and registration requirements for companion animals.

Ongoing - July MRS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of penalty notices for off leash dogs 0 0 0 0

Community Safety


Budget Activity

Sub Program


07.09 01 Companion Animal Registration 4,000 24,205 (20,205)

07.09 02 Dog & Cat Control 6,000 112,531 (106,531)


MOSPLAN 2010-2011 Adopted 1 June 2010 Environment Page 48



Urban Planning Expenditure Breakdown Total $643,523

3.03 Plan Making

and Implementation

80%

3.04 Heritage

Planning

20%

Urban Planning Convenor: Director Environment & Planning (Program 3)

Community Strategic Plan 10 Year Objectives � To have the local character of Mosman maintained by:

� Conserving its heritage � Ensuring sustainability � Meeting community needs � Effective land use planning, including protection of the foreshore � Requiring high quality development � Improving amenity

� To have Mosman recognised as a desirable place to live, work and recreate with a population of 30,000 by 2050 (700 additional dwellings).

� To have the domestic scale of Mosman maintained while providing for large scale development opportunities along the Spit/Military Road corridor.

Sub-Programs in place to deliver on the program objectives: 3.03 Plan Making and Implementation Co-ordinator: Manager Urban Planning 3.04 Heritage Planning Co-ordinator: Manager Urban Planning

Urban Planning


Plan Making and Implementation 3.03 - Coordinator: Manager Urban Planning

4 Year Objectives

A Prepare a planning framework that provides for housing choice, additional employment opportunities and protection of the environment.

B Provide detailed planning guidelines for residential, business and other areas to ensure that development is well designed and environmentally sustainable.

C Ensure that development contributes funds to cater for future infrastructure needs and improvements.

D Contribute to government initiatives and legislative change in the interest of Mosman.

E Develop plans that set the direction for improvements in the public domain of the business centres.

F Investigate opportunities for the redevelopment of the civic centre site.

G Undertake programmed improvements for all public open space and improve access to, and along, the foreshore.

H Undertake studies and research to inform planning decisions of Council.

I Maintain a housing strategy which seeks to satisfy both local and State Government objectives.

J Provide for a diversity of housing choice to ensure a demographic mix, including 'ageing in place'.

K Ensure plans make provision for adaptation to climate change and adoption of sustainable lifestyle.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(406) (414) (428) (440) (455)


Objective



A Finalise a new comprehensive LEP which would provide for better planning outcomes.

Due December 2010

MUP

A Implement relevant actions and recommendations of the Inner North Sub-regional Plan into Mosman strategic planning.


MUP

B Prepare DCPs to have regard to the changing planning landscape of the NSW planning reforms.

Due December 2010

MUP

B Review options for conducting a study of development options in the Spit Junction business centre arising from consideration of Draft Mosman LEP 2008.

June 2011 MUP

Urban Planning


Objective



C Review and update contribution plans including quarterly CPI adjustments.

Quarterly Review

MUP

D Advocate in the interests of Mosman and lobby government to protect those interests by preparing submissions on relevant Government Policy, Inquiries and Legislation.


MUP

D Amend planning documents (including section 149 Certificates) as required to meet statutory obligations.

Ongoing - July MUP

E Undertake a Civic Improvement Plan for the business centres including updated street furniture manual.

Due December 2010

AS, MUP

F Consider redevelopment feasibility and options for the civic centre site incorporating sustainable design principles.

Due December 2010

MUP

G Monitor implementation of existing open space Plans of Management. Identify any ‘missing links’.


MUP

G Implement appropriate recommendations in current Plans of Management, Recreation Strategy Actions Plans and Management frameworks.

Ongoing - July MUP

G Undertake planning studies/plans of management for open space sites without current plans.


MUP

G Review community land plans of management after exhibition of new LEP.

Due March 2011

MUP

H Monitor the demographics of the Mosman community and make information available to staff and community.

Social Plan

Annual Review - December

MUP

H Participate and support the preparation of the SHOROC Regional Directions.


MUP

H Undertake periodic surveys of the community to measure the effectiveness of strategic planning projects and consultation.


MUP

I, J Ensure plans provide for opportunities for development which would include a range of housing choices.


MUP

K Ensure plans provide for sea level rise and sustainable transport options, including cycling and walking.


MUP

K Promote sustainable lifestyle options including community gardens and domestic gardens.


MUP

Urban Planning


Budget Activity

Sub Program


03.01 01 Lead, Manage, Review ,Report 0 78,318 (78,318)


03.01 05 Administration 0 252,717 (252,717)

03.01 08 Grants, External Funding, Income Opportunities

0 6,405 (6,405)

03.01 11 Reporting & responding to relevant government initiatives

0 14,250 (14,250)

03.01 12 Section 149 Certificates 110,000 11,936 98,064

03.01 13 Metropolitan & regional strategic planning

0 17,979 (17,979)

03.02 01 Local Environment Study (LES) Preparation

0 0 0

03.02 02 Local Environment Plan (LEP) Preparation and Review

500 70,602 (70,102)

03.02 04 Community Consultation 0 0 0

03.03 01 Development Control Plan (DCP) Preparation and Review

500 37,816 (37,316)

03.03 02 Community Consultation 0 0 0

03.03 03 Contribution Plan preparation and review

0 0 0

03.03 04 Civic Improvement Military Road 0 0 0

03.03 05 Planning Studies 0 0 0

03.05 02 Plans of Management Preparation 0 10,336 (10,336)

Urban Planning


Heritage Planning 3.04 - Coordinator: Manager Urban Planning

4 Year Objectives

A Conserve Mosman's heritage.

B Increase community awareness of the heritage of Mosman.

C Provide assistance and advice to owners of heritage sites on a regular basis.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(121) (120) (124) (128) (132)


Objective



A Identify, list and review heritage items and heritage conservation areas.

Mosman Heritage Review


MUP

A Investigate and utilise funding opportunities for heritage projects.


MUP

A Implement recommendations of the Heritage Study prepared January 2007.

Ongoing - April MUP

A Implement Boronia Conservation Management Plan.

Ongoing - July MUP

B Investigate and utilise opportunities to promote heritage conservation and educate the community, including Mosman Design Awards.


MUP

B Develop and prepare a co-ordinated program of on-site interpretation of significant sites in Mosman.


MUP

B Provide high level customer service and information via website and other media.

Ongoing - July MUP

C Provide a heritage advisory service for advice on heritage matters and for community education.


MUP

C Continue with Local Heritage Fund on an annual basis.


MUP

C Prepare photographic surveys of all heritage conservation areas.

Due December 2010

MUP

C Update the State Heritage Inventory as required. Ongoing - July MUP

Urban Planning


Budget Activity

Sub Program


03.04 01 Heritage Study Implementation 5,000 27,086 (22,086)

03.04 02 Heritage LEP Monitoring and further amendment

0 0 0

03.04 04 Heritage Advisory Program 0 15,000 (15,000)

03.04 05 Mosman Design Awards 0 25,041 (25,041)

03.04 06 Local Heritage Fund 0 33,756 (33,756)

03.04 08 Heritage Implementation 0 0 0

03.04 09 Heritage Promotion and education 0 25,583 (25,583)



Built Environment Expenditure Breakdown Total $1,433,769

4.01 Development

Assessment and

Regulation, 100%

Planning and Built Environment Convenor: Manager Development Services (Program 4)

Community Strategic Plan 10 Year Objectives To have the local character of Mosman maintained by:

� Conserving its heritage

� Ensuring sustainability

� Meeting community needs

� Effective land use planning

� Requiring high quality development

� Improving safety and amenity 2050 Objectives -

� Maintaining its domestic scale except on The Spit / Military Road Corridor

� Adopting sustainable building options for new and existing buildings

� Providing diversity of housing choice including ageing in place

� Protecting and enhancing the natural and man made qualities of the foreshore Sub-Programs in place to deliver on the program objectives: 4.01 Development Assessment and Regulation Co-ordinator: Manager Development Services

Planning and Built Environment


Development Assessment and Regulation 4.01 - Coordinator: Manager Development Services

4 Year Objectives

A Provide high quality customer service through the assessment, certification and enforcement processes.

B Facilitate high quality development which minimises adverse effects on the built and natural environment.

C Encourage developments to respect the streetscape of the area and reflect the unique Mosman identity and local character.

D Ensure all buildings and land in Mosman meet contemporary regulatory safety requirements.

E Promoting green building practices and encouraging development to include sustainable building options.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: Nov. 2006 - 46%)

Customer Satisfaction with timely processing of Development Applications

50% >50% >50% >50%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(304) (289) (292) (308) (328)


Objective



A All planning information and documents of a high standard, in plain English and accessible to all potential users.

Ongoing - July DS

A Process applications in a timely and effective manner in accordance with legislative requirements.

Quarterly Review - July

DS

A Provide pre-lodgement advice to prospective applicants and community.

Ongoing - July DS

A Liaise with other departments to ensure consistency of standards and policies and stream-lining of processes.

Ongoing - July DS

A Investigate and resolve complaints and provide feedback to community.

Ongoing - July DS



Objective



A Review processes and procedures within the statutory framework and wherever possible implement improvements.

Ongoing - July DS

B Monitor and review compliance with approved development against applicable legislation, codes, policies and conditions.

Ongoing - July DS

B Negotiate outcomes which align with policy objectives and community expectations while having regard to design intent.

Ongoing - July DS

B Periodically inspect the Municipality from the Harbour.

Ongoing - July DS

B Carry out regulatory enforcement and liaise with the Manager Ranger Services to ensure appropriate management of building sites, environmental controls and to minimise obstructions on Council property.

Ongoing - July DS

B In assessing development application and framing consent conditions, ensure relevant performance standards, legislation codes and policies are taken into consideration.

Ongoing - July DS

C Seek Public infrastructure improvements where such assets are affected by development, e.g. undergrounding of power lines.

Ongoing - July AS

D Ensure street awnings meet satisfactory structural adequacy requirements.

Ongoing - July DS

D Continue to monitor fire safety issues and implement outcomes of Fire Safety Upgrade Program.

Ongoing - July DS

D Undertake inspections and provide information to achieve required regulatory safety standards.

Ongoing - July DS

D Periodically inspect swimming pools and fencing in accordance with the Swimming Pools Act.

Ongoing - July DS

E Provide training and promote sustainable building practices to staff, home owners and development proponents.

Bi-Annual Review

DS, E


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of Development Applications received 300 280 250 250

No. of Construction Certificates received 80 80 80 80

Median Development Application processing time (in days)

75 75 70 65

Median Construction Certificate processing time 20 20 18 15

Percentage Developments Applications to appeal 3.5% 3.5% 2% 2%



Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage Appeals with a positive result / consistent with recommendations.

75% 80% 80% 80%

Outstanding number of fire program properties inspected but still to be brought up to standard.

100 100 60 60

Outstanding number of fire program properties to be inspected.

250 200 150 100

Budget Activity

Sub Program


04.01 01 Lead, Manage, Review, Report 0 107,823 (107,823)

04.01 03 Meetings 0 13,478 (13,478)

04.01 04 Consultation & Communication 0 198,322 (198,322)

04.01 05 Administration 0 180,764 (180,764)

04.01 10 Footpath Occupations 106,760 0 106,760

04.02 01 Planning (includes strategies, codes and policies)

0 31,401 (31,401)

04.02 02 DA Assessment 880,600 688,784 191,816

04.02 03 Construction Certificate Processing 75,000 87,147 (12,147)

04.02 04 Signs Control 5,000 0 5,000

04.02 05 Survey & Enforcement (including notices) and Pool Fencing

400 68,288 (67,888)

04.02 07 Fire Safety Program 0 29,660 (29,660)

04.02 08 Certificate Processing and Issue (other than Construction Certificates)

62,000 23,655 38,345

04.02 10 Works on Council Property 0 4,446 (4,446)



Sustainability, Environment and Health Convenor: Director Environment & Planning (Program 5)


� Climate change addressed using strategies that include mitigation, adaptation and resilience measures in order to play our part in the global future.

� To have long-lasting sustainable behaviours fostered and improved through raised awareness/knowledge of sustainability concepts.

� To have lifestyle and the environment enhanced through sustainable building practices.

� To have biodiversity preserved and enhanced on both private and public property including beaches, reserves, bushland and green open spaces.

� To have green renewable energy sources, and energy efficiency and conservation measures adopted for both private and public property.

� To have total water cycle management approaches used that maximise conservation, efficiency, reuse and recycling of water including stormwater harvesting and reuse.

� To have waste reduced significantly through avoidance, minimisation, reuse and recycling via local and regional initiatives.

� To have sustainable transport taken up using an integrated network of walking and cycling paths throughout Mosman.

� To have sustainability outcomes improved by lobbying Federal and State Governments to advocate for stronger policy and legislation.

� To have sophisticated approaches such as sustainability indicators, lifecycle management and systems-thinking used to address sustainability challenges.


5.01 Policy and Administration and Customer Focus Co-ordinator: Director Environment & Planning

5.02 Climate Change and Air Quality Co-ordinator: Manager Environment and Services

5.03 Total Water Cycle Co-ordinator: Manager Assets and Services

5.04 Biodiversity Co-ordinator: Manager Environment and Services

5.05 Trees Co-ordinator: Team Leader Open Space

5.06 Land and Coast Co-ordinator: Manager Environment and Services



Environmental Management & Health Expenditure Breakdown

Total $10,474,377

5.10 Waste

Management

46%

5.11 Cleaning and

Environmental

Services

21%

5.05 Trees

4%

5.08 Environmental

/ Sustainability

Education

1%

5.04 Biodiversity

5%

5.03 Water Cycle

Management

18%

5.02 Atmospheric

Environment

1%

5.01 Policy and

Administration and

Customer Focus

2%

5.09 Environmental

Health

2%

5.08 Engagement and Education for Sustainability Co-ordinator: Manager Environment and Services

5.09 Environmental and Public Health Co-ordinator: Manager Environment and Services

5.10 Waste Co-ordinator: Manager Environment and Services

5.11 Environmental Cleaning Services Co-ordinator: Manager Environment and Services

5.12 Food Safety Co-ordinator: Manager Environment and Services

Sustainability, Environment and Health


Policy and Administration and Customer Focus 5.01 - Coordinator: Director Environment & Planning

4 Year Objectives

A Conduct programs to build the capacity of Mosman Council to apply and integrate the principles of ESD in Council decision making, policy, planning, operations and service delivery.

B Ensure CEC projects are adequately resourced and implemented with a view to completion by 2013.

C Conduct training to raise awareness and ensure that staff can effectively undertake their responsibilities to reduce risk and harm to the environment through emergency response, legislative compliance, regulation and enforcement.

D Implement an environmental performance evaluation, audit and review process and system to ensure compliance with external reporting requirements and internal continuous improvement requirements.

E Participate in sustainability related networks and collaborate with all Council Departments and regional organisations to share knowledge and establish efficiencies in service delivery.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13


Customer Satisfaction with Environmental Management

65% 70% 75% 80%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(137) (150) (155) (161) (167)


Objective



A Implement the actions in the Greenhouse Gas Reduction Plan and Sustainable Purchasing Action Plan.

EMP: 1.02 Ongoing - July E, G

A Incorporate sustainable design principles in new and existing buildings.

EMP: 1.01

Quarterly Review

DEP

A,C,D Mosman Council Leading Change for sustainability - an inside out approach.

EMP: 7.01

Ongoing E, MCHD

A,C,D Review and update EMP to a Sustainability Plan. Ongoing - April AS, E, MCHD

A,C,D,E Collaborate with other Council sections / division to implement sustainability initiatives.

Ongoing E



Objective



A,D Implement Council’s Environmental Sustainability Policy.

EMP: 1.07 Annual Review - March

A, E, MCHD

A,E Facilitate the Sustainability Group. EMP: 1.07 Ongoing - July E

B Establish and manage project team over the life of the CEC, including office and IT requirements.

CEC Ongoing - June AS

B Conduct an independent financial audit of CEC program.

CEC Annual Review - July

F

B Continue to investigate and pursue external funding for CEC projects.

CEC Ongoing - July AS

B Investigate opportunities for and develop CEC projects that combine elements from the different CEC programs and include a comprehensive education component.


AS

B Report directly to the community and Council on the progress of the CEC.


AS

B Pursue opportunities to work with local community groups on CEC projects.


AS

C Monitor environmental legislative developments, update the register of environmental legislation and communicate to staff (and Councillors where required) with environmental responsibilities accordingly.

EMP: 1.09 Bi-Annual Review

E

C Ensure the application of the environmental impact assessment guidelines and procedures manual for Council works and services, by Council staff.

EMP: 1.03 Ongoing - July AS, E

C,D Enforce relevant legislation where necessary to reduce pollution and to reduce harm to human health and the environment (including Local Government Act, POEO Act, Noxious Weeds Act, relevant sections to the Sydney Water Act).

EMP: 1.09 Ongoing - July AS, E

D,E Prepare the Regional SHOROC State of the Environment report.

EMP: 1.07 Due November 2010

E

E Participate in collaborative initiatives, regional forums and networking groups on environmental and sustainability issues as relevant.

EMP: 1.08 Ongoing - March

E


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of capacity building programs

Number. of collaborative initiatives (regional) * 5

Number of collaborative initiatives (internal)



Budget Activity

Sub Program


05.01 01 Lead, Manage, Report 3,600 42,004 (38,404)

05.01 02 Ecologically Sustainable Development

0 2,500 (2,500)

05.01 05 Administration 1,000 97,816 (96,816)



Climate Change and Air Quality 5.02 - Coordinator: Manager Environment and Services

4 Year Objectives

A Address climate change through implementing mitigation, adaptation and resilience measures.

B Reduce anthropogenic greenhouse gas (GHG) emissions in Mosman (per capita).

C Improve air quality in Mosman through Council and community action.

D Increase uptake of renewable energy such as GreenPower, solar panels etc by Mosman Council and the community.

E Provide improved infrastructure and support for sustainable transport in Mosman.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(104) (104) (108) (111) (115)


Objective



A,B,C,D Implement actions in the GHG Reduction Plan (GHGRP).

EMP: 2.01 Quarterly Review -

September

E

A,B,E Implement Actions in the Sustainable Transport Action Plan (STAP).

EMP: 2.02 Quarterly Review

E

A,B,C Participation in Council-community partnership program for reducing community GHG emissions.

Bi-annual Review

E

A,B,C Monitor and keep abreast of state and federal government schemes and policies on climate change.

EMP: 2.03

Quarterly Review

E

A,B,C,E Report on the assessment of a car share scheme trial introduced in Mosman in August 2009 including recommendations for expansion.

EMP: 2.02

Due August 2010

E

A,B,C,E Implement actions for reducing the community's reliance on energy intensive motor vehicles.

EMP: 2.02

Quarterly Review

E

A,B,C,D Engage community to increase uptake of renewable energy.

EMP


E

A,B,C,D Increase uptake of renewable energy for Council use.

EMP, GGRP

Ongoing AS, E

A,B,C,D Commence a green revolving fund mechanism to provide ongoing funding for future sustainability initiatives.

Annual Review E



Objective



A,B,D Design/program education and engagement components of Green Precinct solar/water project in partnership with CEFE to provide for budgeting and formalisation in 2011/12 financial year.

December 2010

E

D Commence energy efficient lighting retrofit for selected Council buildings.

EMP

Ongoing E


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Greenhouse gas abatement (tonnes CO2)

(new targets to be set for 2010/11)

1267

Energy consumption (Council) kwh


285329 5%less 10%less 15%less

No. of programs to increase uptake of green energy & energy efficiency measures


No. of actions implemented from GHGRP and STAP

100% 100% 100% 100%

Budget Activity

Sub Program


05.02 03 Greenhouse Gas Emissions Reduction – Corporate

16,000 79,839 (63,839)

05.02 04 Greenhouse Gas Emissions Reduction – Community

0 40,103 (40,103)



Total Water Cycle 5.03 - Coordinator: Manager Assets and Services

4 Year Objectives

A Improve stormwater quality and control/stormwater flows to minimise impacts on the terrestrial and aquatic environments.

B Keep up to date with and implement best practice water sensitive urban design principles and concepts in Council works.

C Provide education and information to the community on alternative water sources and water efficiency measures.

D Implement strategies to reduce consumption of potable water in Mosman.

E Rehabilitate and improve water quality in Mosman’s creeks and water courses.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of occurrences of water entering habitable areas of residential properties as a result of flooding as a percentage of number of properties in Mosman

Nil Nil Nil Nil


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(1,271) (1,332) (1,367) (1,403) (1,440)


Objective



A Undertake monitoring program to review and evaluate cleanout frequency of Stormwater Quality Improvement Devices (SQIDs) to ensure ongoing effectiveness and efficiency of the devices and removal of pollutants.

Ongoing - July AS

A Collect relevant information (including volumes captured) on pollutants captured from SQIDs to assist with review of cleanout frequency of the devices.

Due July 2010 AS, E

A,B Install a SQID to filter Plunkett Road sub catchment HB8.

CEC Due Dec 2010 AS

A,B Install a SQID in Pearl Bay Avenue to filter Pearl Bay sub catchment TS2.

CEC Due Dec 2010 AS

A,B Install a SQID in Reginald Street to filter part of Mosman Bay West sub catchment subject to negotiation with North Sydney Council MB3.

CEC Due June 2011 AS



Objective



A,B Install a SQID in Brierley Street to filter part of Mosman Bay West subject to negotiation with North Sydney Council MB7.

CEC Due June 2011 AS

A,B Install SQIDs to filter Quakers Hat Bay North sub catchment QH3.

CEC Due Aug 2011 AS

A,B,D Continue to investigate opportunities for large-scale water-sensitive urban design asset renewal projects consistent with the development of asset management plans, public domain improvement projects and open space improvements.


Plan

Quarterly Review

E, AS

A,E Collect, collate and report upon data from the State Government's Beachwatch program.


Plan

Ongoing - November

E

A,E Implement a program to collect bio-indicator and physical and chemical data from Mosman creeks / receiving waters.


Plan

Due December 2010

E

B Undertake video analysis of stormwater pipelines which are suspected to require rehabilitation and incorporate required works into Council's Stormwater Asset Management Plan.

Ongoing - April AS

B Undertake rehabilitation on pipelines identified in Council’s Asset Management Plan.


C,D Implement outstanding Every Drop Counts recommendations.


Plan

Quarterly Review

E

D Implement actions in the Water Savings Action Plan and provide an Annual report to the State Government Department in March.


Plan


E

E Continue involvement in the Sydney Water Overflow Abatement Program.


Plan

Quarterly Review

E


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Council’s annual water consumption (kL). 49690 48000 46000 44000

Potable water consumption by Mosman community per annum - total in Kilolitres.

2915400 2780000 2740000 2675000

Potable water consumption by Mosman community per annum - Per capita in Kilolitres.

86 83 80 79

% of catchment treated before entering the harbour.

80% 90% 95% 95%

Estimates of pollutants captured in SQIDs (volumes) tonnes.

286 290 280 270



Budget Activity

Sub Program


05.03 02 Stormwater Pollution Reduction 530 97,053 (96,523)

05.03 05 Water Conservation 0 116,678 (116,678)

05.03 07 Surveillance, Regulation & Enforcement

0 36,213 (36,213)

05.03 09 Stormwater Drainage Construction 620,000 664,528 (44,528)

05.03 10 Stormwater Drainage Maintenance 500 871,358 (870,858)

05.03 11 SQID Maintenance 0 106,549 (106,549)



Biodiversity 5.04 - Coordinator: Manager Environment and Services

4 Year Objectives

A Identify, conserve and enhance biodiversity.

B Protect and restore existing remnant indigenous flora and fauna.

C Develop Council’s resource base to enable effective biodiversity management.

D Monitor biological diversity of intertidal and aquatic assemblages. Protect and enhance through education.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Hectares of bushland area under contract which is greater than 90% native vegetation cover.

35% 45% 50% 55%

Number of active bushcare volunteers (reconciled mid-2009) 185 90 100 110


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(561) (578) (595) (613) (632)


Objective



A Investigate the development of bush corridors through Mosman linking to adjoining local government areas. Provide maps for public use/reference showing bushland linkages.

Ongoing - July AS

A Mosman Bay Creek. Erosion control and armouring MB7.

CEC Due July 2010 AS

A Complete Balmoral Park. Stormwater diversion works and erosion control and armouring HB8.

CEC Due July 2010 AS

A Implement a sustainable bushland management program which systematically addresses priority areas and threatening processes based on:

• Community type

• Rare or threatened species

• Critical habitat

• Location




Objective



A Follow the recommendations of the Chainman's Beach monitoring program to ensure that beach cleaning practices do not negatively affect intertidal biodiversity at other beaches in Mosman.


Plan


E

A,B,C Manage the Middle Harbour catchment Contract for Bushland Restoration 2001 - 2011.


Plan

Ongoing - January

TLOS

A,B,C Manage the Port Jackson catchment Contract for Bushland Restoration 2001 - 2011.


Plan

Ongoing - January

TLOS

A,B,C Progressively implement the Unmade Roads Rehabilitation Strategy in accordance with the program timetable.


Plan

Ongoing - June TLOS

A,B,C Co-ordinate, support and promote Council's volunteer Bushcare Program.


Plan

Ongoing - April TLOS

A,B,C Implement the plan for the future management of Phytophthora cinnamomi.


Plan

Quarterly Review -

September

TLOS

A,B,C Review, revise and implement the 5 year rolling program for the upgrade of walking tracks and trails through Council's bushland areas.


Plan


TLOS

A,B,C Implement the feral animal control program. Environmental Management

Plan

Ongoing - May TLOS

A,B,C Support and participate in the Native Bogul/Black Rat Project in partnership with Taronga Zoo, UNSW and NSW NPWS.


Plan

Quarterly Review

TLOS

A,D Incorporate environmental considerations into marine assets contracts and the management of marine assets, facility development, and asset refurbishment and renewal.


Plan

Ongoing - March

E

A,D Redesign seawalls to provide habitat for intertidal communities (when repair/restoration works are required).


Plan

Annual Review AS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Hectares of bushland area under contract which is greater than 90% native vegetation cover.

40% 45% 50% 55%



Budget Activity

Sub Program


05.04 01 Bush care Volunteer- Recruit, Support, Recognition

0 131,701 (131,701)

05.04 02 Bushland, vegetation and fauna management

0 418,436 (418,436)

05.04 03 Riparian corridors and creek rehabilitation

0 4,283 (4,283)

05.04 04 Foreshore Issues 0 0 0

05.04 12 Bushland, Fire Management 0 6,285 (6,285)



Trees 5.05 - Coordinator: Team Leader Open Space

4 Year Objectives

A Ensure ongoing improvements in Urban Forest Management.

B Achieve a balance between the enjoyment of public and private views and the retention of Mosman's Urban Forest.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Net change in tree stock on Council controlled land. +1200 + 1200 + 1200 + 1200


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(350) (360) (371) (382) (394)


Objective



A Update and provide user-friendly information to communicate Council's tree policies.

Ongoing - July AS

A Continue to implement the five year forward planting program for street trees in accordance with the Street Tree Master Plan.


AS

A Monitor and review the contract for the proactive management and maintenance of Council’s street trees and trees in parkland reserves.

Annual Review - November

AS

A Participate in National Tree Day activities. Ongoing - July AS

A Complete a review of the Urban Forest Management Register and publish the document on Council’s website.

Ongoing - June TLOS

A Implement recommendations of report on Balmoral Figs subject to available funds

Ongoing - September

TLOS

A Contribute to the development of statutory recognition of the Urban Forest as an element in the natural and urban environment.

Ongoing - July TLOS

A,B Audit TPO approvals where replacement trees have been required to ensure they are planted.

Ongoing - September

AS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Net change in tree stock on Council controlled land.

+1200 +1200 +1200 +1200

Budget Activity

Sub Program


05.05 01 Tree Preservation Order 18,500 61,038 (42,538)

05.05 02 Tree Planting 0 28,825 (28,825)

05.05 03 Tree Pruning/Removal 0 219,631 (219,631)

05.05 04 Noxious Weed Control 0 46,925 (46,925)


0 11,858 (11,858)



Land and Coast 5.06 - Coordinator: Manager Environment and Services

4 Year Objectives

A Prevent land and foreshore degradation and impacts from climate change.

B Manage contaminated sites to ensure minimal risk to environmental and human health.

C Establish areas where community members can be involved in the management of gardens, unmade roads and bushland areas.

D Ensure the adopted 'sea-level rise' is used for all foreshore walks.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

0 0 0 0 0


Objective



A, D Design and construct all foreshore works using adopted 'sea-level rise' data.


B Develop environmental management plans for Council sites as required.


Plan

Ongoing - September

E

B Ensure compliance with the Site Environmental Management Plan for Lots 13 - 15 Julian Street.


Plan

Ongoing - September

AS

B Complete remediation of contaminated lands at Balmoral Oval.


Plan

Ongoing - September

AS

B Ensure compliance with the Environmental Management Plan for the Northern Nursery School.


Plan

Ongoing - September

E

C Continue to assess viability of establishing a community garden in Mosman.


Plan

Ongoing July TLOS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Implementation of monitoring and maintenance schedules for foreshore assets.

60% 70% 80% 80%

Council Site EMPs developed and implemented for contaminated sites.

100% 100% 100% 100%

Budget Activity

Sub Program


05.06 03 Land Contamination 0 0 0



Engagement and Education for Sustainability 5.08 - Coordinator: Manager Environment and Services

4 Year Objectives

A Foster long lasting sustainable behaviours by building the capacity of the Mosman community through effective and integrated engagement and education.

B Build the capacity of Mosman Council to apply and integrate the principles of ESD in Council decision making, policy, planning, operations and service delivery.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

0 (20) (22) (24) (26)


Objective



A Implement and support programs to encourage community uptake of energy from clean, green renewable sources such as solar power and accredited Greenpower.

EMP: 7.01

Quarterly Review

E

A Conduct programs that encourage water and energy conservation and efficiency including home audits and retrofit programs.

EMP: 7.01

Quarterly Review

E

A Promote the Sydney Water rainwater tank rebate to residents.

EMP: 7.01


E

A Conduct the Living Environment Evening Series Program.

EMP: 7.01

Quarterly Review

E

A Implement a biodiversity community engagement and education program.

EMP: 7.01

Quarterly Review -

September

E, TLOS

A Continue community engagement and education to encourage waste minimisation, reuse and recycling.

EMP: 7.01

Quarterly Review - February

E

A Implement "Mosman Council Leading Change for Sustainability - An inside out approach" program.

EMP: 7.01

Ongoing - February

E, MCHD

A Implement Mosman's sustainable Business Champions Program.

EMP: 7.01

Half Year Review - March,

September

E

A Implement Multi-unit Dwellings (MUDs) - awareness raising and behaviour change program.

EMP: 7.01

Ongoing - March

E

A Implement sustainability education programs across Environment and the Arts.

EMP: 7.01

Quarterly Review

CSM, E

A Commence caring for our coast volunteer program. Ongoing - March

E



Objective



A,B Conduct Environmental Social Research to improve effectiveness of environmental education and engagement.

EMP: 7.01

Due March 2011

E

B Continue staff awareness programs about water and energy conservation, and waste minimisation for example, Tread lightly: Mosman / Manly staff education program.

EMP

Quarterly Review - August

E


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of programs (workshops events, surveys etc) delivered. (new targets to be set)

20

Number of programs evaluated. 100% 100% 100% 100%

Budget Activity

Sub Program


05.08 01 Community & Employee Education 140,000 140,000 0



Environmental and Public Health 5.09 - Coordinator: Manager Environment and Services

4 Year Objectives

A Implement environmental health policy and practice that conserves and enhances the health, well-being and harmony of the community.

B Ensure acceptable background noise levels are maintained and noise impacts on the community are mitigated.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(163) (159) (164) (169) (175)


Objective



A Regulate premises offering:

. Skin penetration services

. Premises with public swimming pools

. Water cooling and warming systems.


E

A Enforce the provisions of the Public Health Act 1991, the Local Government Act 1993, and the Protection of the Environment Operations Act 1997 and Regulations Environmental Planning and Assessment Act, 1979 and associated regulations.


E

A Develop and deliver community education initiatives and campaigns that support Council's environmental health regulatory activities.

Monthly Review - July

E

A Establishment and implementation of Grey Water Policy.

Annual Review E

A Review and revise environmental health policies such as Local orders Policy.

SoE

Quarterly Review

E

B Enforce the provisions of the Protection of the Environment Operations (POEO) Act 1997 and associated Regulations with respect to the emission of offensive noise.

SoE Monthly Review E




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Skin Penetration Services - No. of Inspections completed (every skin penetration service at least once per year)

100% 100% 100% 100%

Water Cooling Towers - No. of inspections completed

(every cooling tower at least twice per year)

100% 100% 100% 100%

Budget Activity

Sub Program


05.09 01 Policy & Planning 0 88,248 (88,248)


31,000 9,500 21,500

05.09 13 Regulation & Enforcement 12,270 109,013 (96,743)



Waste 5.10 - Coordinator: Manager Environment and Services

4 Year Objectives

A Reduce waste generation through avoidance, minimisation, reuse and recycling.

B Deliver high quality, cost effective, equitable and environmentally sustainable waste

management service.

C Reduce the amount of waste generated (per capita) from Council facilities.

D Improve systems for toxic and hazardous materials disposal and reduce their use.

E Implement an integrated approach to litter management and minimisation.

F Reduce instances of illegal dumping.

G Implement an on-going E-waste management strategy.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: Nov 2006 -74%)

Customer Satisfaction with the Waste Management Service

75% >75% >75% >75%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

500 690 713 725 740


Objective



A,B Develop a waste management procedures manual. Due December 2010

E

A,B Implement community programs to encourage material reuse such as Second-Hand Saturdays and Clothes Swap Parties.

EMP

Annual Review E

A,B Waste Audit as per conditions set by the Department of Environment and Climate Change.

Due August 2010

E

A,B Provide support for Clean Up Australia Day. EMP: 6.01 Annual Review - March

E

A,B,C Through SHOROC, investigate the viability of a regional waste facility that recovers resources, generates energy and sustainably manages organic by-products.

EMP: 6.02 Quarterly Review

E, GM



Objective



A,B,C Continue to implement public place recycling in Mosman.

EMP: 6.02 Quarterly Review - March

E

A,B,C Undertake regular audits of waste generated from Council facilities, and respond to results as appropriate.

EMP: 6.03 Ongoing - July E

A,B,D,E,F,G

Implement Strategic Waste Action Plan to meet DECCW targets for waste diversion from landfill

EMP

Annual Review E

A,B,G Implement and evaluate an E-Waste collection strategy.


E

B Administer the Waste and Recycling Services Contract to ensure the Contractor performs the services in accordance with the full requirements of the Contract.

SoE Annual Review - March

E

B Co-ordinate an audit of the Waste and Recycling Services Contractor's compliance with the Contract Safety Plan.

Due December 2010

E

D Audit toxic and hazardous materials used by contractors and recommend alternative products or processes.

EMP: 6.04 Annual Review - September

E

D Promote disposal and recycling schemes for household and commercial hazardous and toxic wastes.

EMP: 6.04 Annual Review - December

E

E Implement a litter prevention strategy in conjunction with public place recycling and the waste education strategy.


E

F Implement the Department of Environment and Climate Change recommendations regarding the control of illegal dumping.


E


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Quantity of recyclable material (ie paper and cardboard, commingled containers, organics and metals and whitegoods) diverted from the domestic waste stream as a percentage of the total.

46.7% 48% 51% 52%

No. of incidences of illegal dumping (from DataWorks).

351 350 325 325

No. of tons to landfill. 5968 5900 5800 5800

No. of tons diverted from landfill. 5566 5200 5700 5700

Percentage reduction in overall waste generation. 7.3% 2% 2% 2%



Budget Activity

Sub Program


05.10 01 Policy & Planning 0 5,100 (5,100)

05.10 02 Regional Waste Initiatives 0 0 0

05.10 03 Waste & Recycling Services Contract

5,263,335 4,686,482 576,853

05.10 06 Council Waste Avoidance & Recovery Initiatives

88,679 160,563 (71,884)



Environmental Cleaning Services 5.11 - Coordinator: Manager Environment and Services

4 Year Objectives

A Maintain highest possible service levels for service contracts within Council’s financial resources.

B Minimise use of toxic and harmful substances in service contracts.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey Nov 2006 - 74%)

Customer Satisfaction with Waste Management

74% >74% >74% >74%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(2,192) (2,245) (2,312) (2,381) (2,453)


Objective



A Administer the following contracts to ensure the services are performed in accordance with the full requirements of the Contract:

- Street and Gutter Cleaning Services

- Beach and Reserves Cleaning Services

- Civic and Public Amenity Buildings Cleaning

- Graffiti Management

Ongoing - July E

A Prepare a report on the benchmarking of the existing Street and Gutter cleaning contract with recommendations to ensure ongoing provision of efficient and effective services.

Ongoing - July E

A Benchmark and review the existing Graffiti contract against best practice, review the levels of service to ensure ongoing provision of efficient and effective services.

Ongoing - October

E

B Ensure that future contracts stipulate minimisation of toxic and harmful substances.

Ongoing - July E




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Street Sweeping

Tons of litter per Km of road

4.0 4.0 4.0 4.0

Average cost to clean beaches and reserves per hectare per annum

$21,135 $21,769 $22,922 $23,095

Average cost per clean of public amenity blocks per day

$19.21 $19.78 $20.37 $21.00

Cost per tonne to remove rubbish material from streets, footpaths and pits

$2,451 $2,524 $2,600 $2,678

Quantity of rubbish removed by street and footpath sweeping and pit cleaning tonnes per annum.

372 372 372 372

Budget Activity

Sub Program


05.11 01 Beaches & Reserves 0 665,659 (665,659)

05.11 02 Public Amenity Buildings 0 366,889 (366,889)

05.11 03 Streets & Gutter Cleaning 0 1,041,375 (1,041,375)

05.11 06 Graffiti Removal 0 117,926 (117,926)



Food Safety 5.12 - Coordinator: Manager Environment and Services

4 Year Objectives

A To manage Council's statutory responsibilities under the provisions of the Food Act 2003 and Food Amendment Act 2004.

B To reduce the risk of food borne illness within the Mosman community.

C To encourage best practice in food safety.

D To manage food safety in accordance with the principles of Ecologically Sustainable Development.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

0 0 0 0 0


Objective



A,B,C Regulate premises offering food for sale in accordance with the Food Service Plan and Council's Food Surveillance and enforcement policy.

Annual Review E, SEHO

A,B,C Implement standard operating procedures for food premises inspections and assessments and for imposing regulation and enforcement policy.


A,B,C Develop procedures and communication strategy for management of food stalls at events (fairs, schools etc).

Due September 2010

E, SEHO

A,B,C Develop and deliver regular food handler training sessions to local businesses and Council staff and volunteers.


A,B,C Develop and implement an education strategy for the delivery of food safety information (fact sheets, newsletters etc) to local industry, the community and relevant Council officers.

Annual Review October 2010

E, SEHO

A,B,C Develop and implement an IT based integrated data management system.

Annual Review E, SEHO, IT

A,B,C Undertake evaluation of the Food Service plan, inspection outcomes and service quality.

Bi-Annual Review

E, SEHO

A,B,C,D Report (internal and external) in accordance with the Food Service Plan.

Bi-Annual Review

E, SEHO

D Participate in Council's sustainability projects relevant to food businesses.





Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Inspections completed 100% 100% 100% 100%

Number of training programs delivered 3 3 3 3

External and internal reporting completed 100% 100% 100% 100%

Budget Activity

Sub Program


05.12 01 Policy & Planning 0 0 0


0 0 0



Parks & Recreation Expenditure Breakdown $6,095,164

6.02 Parks,

Gardens,

Playgrounds and

Civic Spaces

60%

6.03 Recreational

Facilities

31%

6.04 Beaches, Sea

Pools and

Foreshores

7%

6.01 Policy and

Administration and

Customer Focus

2%

Parks and Recreation Convenor: Director Environment & Planning (Program 6)

Community Strategic Plan 10 Year Objectives To have sustainable recreational facilities including: • Parks and Gardens • Bushland areas • Civic spaces • Sporting facilities • Beaches and marine structures • Swim Centre • Playgrounds that are maintained and embellished to meet the changing needs of the Mosman community. Sub-Programs in place to deliver on the program objectives: 6.01 Policy and Administration and Customer Focus Co-ordinator: Director Environment & Planning 6.02 Parks, Gardens, Playgrounds and Civic Spaces Co-ordinator: Manager Assets and Services 6.03 Recreational Facilities Co-ordinator: Manager Assets and Services 6.04 Beaches, Sea Pools and Foreshores Co-ordinator: Manager Environment and Services

Parks and Recreation



4 Year Objectives

A Facilitate the Mosman Community enjoying a range of high quality local recreational facilities and services through Capital Improvement and maintenance Programs:

Asset Management Plan

Sporting Facilities Capital Improvement

Open Space Capital Improvement

Playground Upgrade Program

Open Space Capital Improvement

B Ensure that management of Parks and Recreational facilities reflects best practice.

C Council working cooperatively with the Sydney Harbour Federation Trust to develop open space facilities.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(151) (155) (160) (165) (171)


Objective



A Ensure that information on parks and recreational facilities is widely available and easily accessed.

Ongoing - July AS

B Carry out user satisfaction surveys of all sporting groups using Council’s sporting fields on a seasonal basis.

Ongoing - July AS

B Prepare strategies to facilitate prompt and effective decision-making concerning the management of open space and recreational services.

Quarterly Review - July

AS

B Undertake inspections of parks, reserves and recreation areas and facilities to ensure their safety and condition.

Ongoing - July AS

B Provide opportunities for community involvement in, and consultation on, recreational development.

Ongoing - July AS

B Participate in industry benchmarking programs relating to parks assets.

Ongoing - July AS

C Complete existing Drill Hall Common projects and work to provide linkages to Headland Park for pedestrians and cyclists.

Ongoing AS



Budget Activity

Sub Program



06.01 03 Meetings - Management, Staff, Team 0 11,965 (11,965)


06.01 05 Administration 0 50,067 (50,067)

06.01 07 Contract Management 0 47,171 (47,171)

06.01 12 Sports and Recreation Volunteers 0 0 0

06.01 13 Sporting Facilities User Group 0 3,648 (3,648)



Parks, Gardens, Playgrounds and Civic Spaces 6.02 - Coordinator: Manager Assets and Services

4 Year Objectives

A Complete priority actions listed in the Recreation Strategy Action Plan adopted by Council and other relevant Plans of Management.

B Public access provided through the provision of parking areas, walking or cycle paths, or tracks as appropriate and provide access to those with disabilities where feasible.

C Complete the implementation of the Acquisitions and Capital Improvement programs.

D Encourage accessibility to parks, gardens, playground and Civic Spaces that are utilised by all of the Mosman community.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: Nov 2006 - 72%)

Customer Satisfaction with the Appearance of Public Areas

73% >74% >74% >74%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(1,464) (1,349) (1,387) (1,426) (1,467)


Objective



A Implement, where appropriate, public domain improvements for Mosman's civic spaces in accordance with the Public Domain Improvement Program.

Ongoing - July DEP

A Undertake projects in accordance with relevant priority programs and Plans of Management.

Recreation Strategic Action

Plan

Ongoing - July AS

A Implement program to manage and upgrade ordinance fencing.

Ongoing - July TLOS

A Develop and recommend a standard suite of street/park furniture and implement a program full maintenance and upgrade for all.

Due June 2011 TLOS

B Continue to work with the community and across the organisation regarding improving accessibility to open space areas for people in wheelchairs, and those with prams, people with sight impairment and the frail.


Plan

Ongoing - July AS



Objective



B Undertake a review of walking paths and develop strategies to address issues and improve the provision of the paths, associated signage and disability access.


Plan

Ongoing - July AS

B,C,D Continue to implement the Playground Improvement Program while consulting with Community Services personnel, children, parents and Ward Councillors, and including consideration of a fully accessible playground at the Spit Reserve.


Plan

Ongoing - July AS

B,D Investigate, identify and seek external funding opportunities to support the implementation of Open Space Capital Improvement Program.

Ongoing - July AS

C Complete acquisition of Mosman Bowling Club. Annual Review - July

AS

D Continue to review off-leash dog areas. Plans of Management for all Open

Space

Ongoing - July DCS

D Undertake specific improvements/reconstruction of public amenity blocks at Balmoral, Clifton Gardens and Rosherville subject to funding.

December 2010

AS

D Incorporate public art and heritage features in key informal open spaces, as part of Plans of Management and playground planning subject to funding.


Plan

Ongoing - July AS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

The number of parks management, turf management Section 1, ovals (contract sites)

267 267 267 267

Average annual cost for irrigation $13,300 $16,000 $16,000 $16,000

Total area of land (ha) that is actively maintained for recreation or amenity purposes (K1.01 Yardstick)

34 34 34 34

Cost per hectare of land actively maintained for recreation or amenity (K01.03/K01.01 Yardstick)

$17,900 <$18,000 <$18,000 <$18,000

Playground equipment rated as acceptable or better (formal reports condition rating 1+2+3)

83% 85% 86% 87%



Budget Activity

Sub Program


06.02 01 Buildings - Public Amenity Blocks 1,750,000 2,349,355 (599,355)

06.02 02 Playgrounds and Equipment 0 92,130 (92,130)

06.02 03 Turf Maintenance 0 167,085 (167,085)

06.02 04 Signs (Information and Regulatory) 0 11,029 (11,029)

06.02 05 Civic Spaces 100,700 47,537 53,163

06.02 07 Minor Structures/Park Furniture 0 167,933 (167,933)

06.02 08 Gardens 0 202,595 (202,595)

06.02 09 Unformed Road Reserves 30,000 15,983 14,017

06.02 10 Irrigation 250,500 539,796 (289,296)

06.02 11 Footpath Planter Pots 0 3,000 (3,000)

06.02 12 Bookings 20,000 18,147 1,853

06.02 13 Memorials 0 900 (900)



Recreational Facilities 6.03 - Coordinator: Manager Assets and Services

4 Year Objectives

A Protect and enhance the visual, environmental, and safety of Mosman's recreational facilities.

B Council working cooperatively with the Sydney Harbour Federation Trust to develop open space facilities.

C Implement the system of bookings and charges offsetting the cost of provision for organised group users of sporting fields and facilities.

D Provide modern, relevant, recreational facilities that cater for the needs of the Mosman Community.

E Maximise the availability of Mosman recreational facilities.

F Meet the needs and aspirations of the community through the Mosman Swim Centre facilities.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13


Customer Satisfaction with Recreation Services and Facilities

66% 66% 66% 66%

Open the Drill Hall Common Sporting Complex June

2010


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(969) (788) (809) (831) (854)


Objective



A Implement and audit the maintenance program for structures and furniture in sporting fields and surrounds.


TLOS

A Continue to progress water reuse projects endorsed by Council to reduce dependency on mains water supply for irrigation and maintenance of sporting fields.

Ongoing - July TLOS



Objective



A Ensure that environmental implications are considered when developing or reviewing works and maintenance programs in an effort to reduce environmental impacts.

Ongoing - July TLOS

A,E Review the irrigation requirements and irrigation maintenance programs for systems within sporting fields through Sydney Water ILEP Program.

Ongoing - July TLOS

B Complete existing Drill Hall Common projects including the construction of Stage 3 sporting complex (2010) and works outlined in the Sydney Harbour Federation Trust Plan of Management.

Plans of Management for all Open

Space

September 2010

AS

C Continue to provide a booking service that facilitates public use of Council's parks, gardens, sporting fields, reserves and sporting halls.

Ongoing - July G

C Ensure that users of sporting fields and facilities meet their financial obligations to the Council promptly and comply with user guidelines.

Quarterly Review

G

D Provide opportunities for community involvement in sports planning and ensure the needs of sporting field user groups are understood.

Social Plan Half Year Review - February,

August

TLOS

D Review and update the Sporting Fields Capital Improvement program and report changes in the priority list to Council for discussion and endorsement.


Plan


AS

D Encourage the use of informal areas and sporting facilities by youth, taking into account the document by Urban Design Advisory Service 'Urban Design Guidelines with Young People in Mind'.


Plan

Ongoing - July AS

D Subject to part third party funding by the Mosman Cricket Club, investigate opportunities to improve sporting accommodation within the Allan Border Oval pavilion.

Ongoing - July TLOS

E Review the Policy for Use and Maintenance of Sporting Fields.

Social Plan Annual Review - July

AS

F Ensure the Swim Centre Operators practices are consistent with Ecologically Sustainable Development principles.

Ongoing - July AS

F Ensure that funds returned to Council under the Lease agreement are allocated annually to Reserve to fund plant replacement.

Ongoing - July AS

F Ensure the Swim Centre Specifications and Lease requirements are fulfilled in accordance with Facilities Management Plan.

Ongoing - July AS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Hectares of playing fields maintained (A03.03 Yardstick)

8 8 8 8

Average cost per hectare for sports field maintenance

$39,312 $39,000 $39,000 $39,000

Annual cost per hectare for irrigation maintenance in sporting fields

$1,200 $1,200 $1,200 $1,200

Average condition rating of the wickets and outfield as determined by the NSW Cricket Association Umpires

A Border Oval 8.1

Rawson Oval 8.6

A Border Oval 7.5

Rawson Oval 7.0

A Border Oval 7.5

Rawson Oval 7.0

A Border Oval 7.5

Rawson Oval 7.0

Volume of water from mains supply used for maintenance of ovals (kilolitres)

14,317 11,000 11,000 11,000

Volume of harvested water used for maintenance of ovals (kilolitres)

2,900 6,000 6,000 6,000

Quantity of turf used to repair ovals (increasing demand for use on ovals) (m²)

6,890 6,700 6,700 6,700

Total Hours of booked sports field usage 8,056 8,000 8,000 8,000

Total Hours of booked “evening” sports field usage (lights)

1,617

Avg 77 per wk

1,600 1,600 1,600

Budget Activity

Sub Program


06.03 01 Buildings - Pavilions and Amenities 0 159,564 (159,564)

06.03 02 Equipment - Lighting, Floodlighting and General

0 122,425 (122,425)

06.03 03 Outfields 0 15,963 (15,963)



06.03 08 Sports Fields 0 347,648 (347,648)

06.03 10 Irrigation 0 10,000 (10,000)

06.03 12 BMX Bike Track 0 0 0

06.03 15 Bookings 94,800 14,385 80,415

06.03 16 Drill Hall 10,000 107,828 (97,828)

06.03 17 Indoor Sports Complex 600,000 900,000 (300,000)

06.05 01 Contract Management - Swim Centre 0 3,367 (3,367)

06.05 03 Operations Management 210,084 188,109 21,975

06.05 05 Performance Monitoring and Reporting

0 0 0



Beaches, Sea Pools and Foreshores 6.04 - Coordinator: Manager Environment and Services

4 Year Objectives

A Maintain the visual and recreational amenity and safety of Mosman's beaches, marine structures, sea pools and foreshores.

B Optimisation of access to beaches, sea pools and foreshore areas.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(402) (283) (289) (296) (302)


Objective



A Monitor climate change reports in order to safeguard sea walls and beach frontages.

SoE - Land Sector

Ongoing - July E

A Undertake maintenance of marine structures

• Call tenders for inspection and routine maintenance; and

• Implement works identified in audits.

Ongoing - July AS

A,B Undertake necessary repairs to the Clem Morath Pool at Edwards Beach.

Quarterly Review - October

AS

B Review adequacy and condition of boat/dinghy storage in reserves.


Plan

Ongoing - July G

Budget Activity

Sub Program


06.04 01 Marine Structures 0 286,689 (286,689)

06.04 02 Equipment 43,000 10,000 33,000



06.04 10 Seawalls 0 0 0



Transport and Traffic Convenor: Director Environment & Planning (Program 11)


� To have the State and Federal Government support a rail option on the Roseville Corridor.

� To have the Northern beaches linked more directly to the Metropolitan Freeway Network.

� To have an improved bus and ferry network so that public transport is the transport mode of

choice.

� To have no further expansion of the Spit/Miitary Road corridor but reallocation of that capacity to give buses priority when needed.

� To have no further elimination of parking along the Spit and Military Road corridor.

� To have a multi-modal sustainable transportation network which meets the community's needs in terms of safety, user comfort and local access and amenity.

� To have an asset management program that comprehensively and sustainably maintains and protects all of Council's assets (infrastructure and natural).

� To have a well maintained network of roads and footpaths.

� To reduce the reliance on private vehicles for local trips through the expansion of community transport and pedestrian and cycling facilities.

� To have minimal incidences of traffic accidents.

� To have an upgraded car park at Mosman Junction.

� To have no further expansion of the Spit/Military Road corridor but reallocation of that capacity to give buses priority when needed. To have no further elimination of parking along the corridor.

� To reduce the reliance on private vehicles for local trips through the expansion of community

transport and pedestrian and cycling facilities. Sub-Programs in place to deliver on the program objectives:

11.01 Policy and Administration and Customer Focus

Co-ordinator: Director Environment & Planning

11.02 Roads

Co-ordinator: Manager Assets and Services

11.03 Traffic Facilities


11.04 Traffic Management Co-ordinator: Manager Assets and Services

11.05 Road Safety and Pedestrians


11.06 Bicycles


11.07 Public Transport Co-ordinator: Manager Assets and Services



Transport & Traffic Expenditure Breakdown Total $6,477,159

11.02 Roads

50%

11.03 Traffic

Facilities

11%

11.04 Traffic

Management

16%

11.07 Public

Transport

3%

11.01 Policy and

Administration and

Customer Focus

3%

11.06 Bicycles and

Sustainable

Transport

1%

11.05 Road Safety

and Pedestrians

16%




4 Year Objectives

A Lobby the State and Federal Government for a rail option on the Roseville Corridor and for the Northern Beaches to be more directly linked to the Metropolitan Freeway Network.

B To have no further expansion of the Spit/Military Roads corridor and no further elimination of

parking along the corridor.

C Ensure local bus and ferry services are improved so that they become the preferred mode of transport and there is less reliance on private vehicle trips.

D Prepare a parking priority policy that outlines priorities in regard to achieving an appropriate balance between public safety, traffic flow and equitable access to available parking spaces.

E Provide appropriate regulatory and informative signage throughout Mosman


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000).

2012/2013.

Fwd Est. ($’000)

2013/2014.

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000).

121 124 127 131 134


Objective



A, B Continue to participate in the development and implementation of SHOROC Regional Directions.

Social Plan, SoE


AS

A Maintain and continue to develop an up-to-date inventory and programs for maintenance of assets.


AS

A, B Vigorously oppose any increase in Clearway hours and oppose dedicated bus lanes along main road corridors.


AS

A, B Continue to liaise with RTA regarding Spit/Military Road Traffic Flow Improvement Initiative.


AS

A, B Lobby for provision of viable alternative all weather urban freight routes to the Warringah peninsula other than via the Spit/Military corridor.

Ongoing - July AS

A, B Negotiate with RTA to achieve a means by which internal access within Mosman is improved, particularly having regard to the dividing barrier created by the Spit/Military Road public transport corridor, irrespective of RTA's desire to increase capacity along Spit/Military corridor.


AS

A,C Consult the community regarding local traffic proposals particularly to improve local accessibility for the convenience of Mosman residents.


AS



Objective



A, C Lobby the NSW Government to action more effective links from the Northern Beaches to the Metropolitan Freeway Network.

Social Plan, SoE


AS

B Negotiate with the Roads and Traffic Authority to reduce the impact of freight movements to the Northern Peninsula on Military/Spit Corridor, to reduce the truck/bus conflicts resulting from the narrow lane widths.


AS

D Undertake investigations into the development of a Mosman Parking Policy.

Ongoing - December

AS

E Erect pedestrian signage in Council precincts in accordance with the Public Domain Improvement Program and review outcomes to identify further need.

Ongoing - March

AS

Budget Activity

Sub Program


11.01 01 Lead, Manage, Review, Report 253,330 26,812 226,518



11.01 05 Administration 85,000 99,645 (14,645)


0 11,801 (11,801)

11.01 10 Transport Policy Development & Review

0 10,151 (10,151)



Roads 11.02 - Coordinator: Manager Assets and Services

4 Year Objectives

A Protect and maintain the value and safety of roads and footpath infrastructure.

B Minimise road openings in Council’s roads infrastructure by coordinating works with public utilities.

C Undertake a road condition survey and review funding levels for road rehabilitation (every 5 years).

D Undertake a footpath condition survey and review funding levels for footpath rehabilitation work (every 5 years).

E Consider and report on footpath linkages.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: Nov. 2006 – 60%)

Customer Satisfaction with Construction & Maintenance of local roads, footpaths and kerbing

62% 63% 64% 65%

No. of road condition related public liability claims per year <4 <3 <3 <3


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000).

2012/2013.

Fwd Est. ($’000)

2013/2014.

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000).

(2,884) (2,982) (3,052) (3,096) (3,170)


Objective



A Prepare annual maintenance and improvement program for roads.


AS

A Undertake annual maintenance and improvement for roads.


AS

A Prepare cost effective designs for road rehabilitation in a timely manner to ensure forward works programs can be implemented.


AS

A Implement an inspection and monitoring program for retaining structures following implementation of the Asset Management System.

Ongoing - July AS

A Implement the requirements of the Footpath Management Manual and determine priority actions as part of the Asset Management System for Road Assets.

Ongoing - July AS



Objective



B In conjunction with other SHOROC Councils negotiate an agreement with public authorities for procedures regarding restorations to road openings.

Ongoing - July AS

B Review Council’s Road Opening Code. Annual Review - July

AS

B Review Council's restoration rates in light of the contract for road rehabilitation services.


AS

B Continue to liaise with public utilities to determine forward work programs.

Ongoing - July AS

C Review the latest rehabilitation methods for road assets as and when appropriate.


AS

D Review the latest rehabilitation methods for footpath assets as and when appropriate.


AS

D Subject to available funding, act on priority recommendations in consultants risk assessment on retaining walls/rock faces in Mosman.

Ongoing - July AS

D, E Continue with footpath condition assessment and review funding levels for footpath rehabilitation as part of the Asset Management System for footpaths.

Due June 2010 AS

D, E Annually update a 5 year forward works program for footpath rehabilitation works.

Ongoing - July AS

D, E Undertake works prescribed in 5 year work program for that year.

Ongoing - July AS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Dollar value as a percentage of road asset compared to previous financial year (AAS27)

100 100 100 100

No. of road condition related public liability claims per year

<5 <4 <3 <3

No. of reported trips on Council’s footpaths 18 <12 <12 <10



Budget Activity

Sub Program


11.02 01 Concrete Roads 0 877,227 (877,227)

11.02 02 Asphalt Roads 40,000 1,892,593 (1,852,593)

11.02 03 Main Roads 47,500 41,090 6,410

11.02 04 Kerb & Gutter 0 93,076 (93,076)

11.02 05 Vehicular Crossings 12,000 0 12,000

11.02 06 Road Opening Reinstatements 212,000 200,710 11,290

11.02 07 Retaining Structures 0 83,896 (83,896)

11.02 09 Verges/Nature Strips 0 3,648 (3,648)

11.02 10 Car Park Maintenance 0 3,000 (3,000)



Traffic Facilities 11.03 - Coordinator: Manager Assets and Services

4 Year Objectives

A Prepare an inventory and condition assessment of Council's infrastructure.

B Protect, maintain and improve the existing infrastructure.

C Provide an improved and sustainable network of street lighting that meets community expectations.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(583) (600) (618) (637) (656)


Objective



A Review condition survey and implement annual maintenance program of works for crash barriers traffic signs and line marking on local roads.


AS

A Subject to RTA funding, complete a refuge island audit.

Due Dec 2010 AS

B Provide directional signage indicating accessible facilities and promote better signage with local businesses.


AS

B Negotiate with the RTA for an increase in the Block Grant to maintain traffic facilities on local roads.


AS

C Assess requests for street lighting improvements as required and implement where appropriate.

Ongoing - July AS

C Monitor Energy Australia's performance in regard to the implementation of the NSW Public Lighting Code by participating in the Street Lighting Improvement Program (SLIP) and associated initiatives aimed at reducing greenhouse gas emissions and introducing improved technology for street lighting.


AS

C Ensure existing and planned street lighting provides a safe and well-lit environment.

Social Plan Ongoing - July AS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of funding obtained from RTA for traffic maintenance related to actual costs

70% 70% 70% 70%

Budget Activity

Sub Program


11.03 01 Street & Directional Signs 10,600 36,203 (25,603)

11.03 02 Devices & Controls 44,000 64,500 (20,500)

11.03 03 Crash Barriers 0 6,000 (6,000)

11.03 04 Street Lighting 70,400 594,000 (523,600)

11.03 05 Fencing 0 7,065 (7,065)



Traffic Management 11.04 - Coordinator: Manager Assets and Services

4 Year Objectives

A Maintain a plan of traffic management priorities.

B Develop car parking facilities which are safe, friendly and accessible.

C Prepare a register of traffic facilities and devices integrated into Council’s Asset Management System.

D Efficient and effective parking and traffic enforcement.

E Encourage improved traffic safety.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer Satisfaction Rating (Survey: Nov 2006 – 52%)

Customer Satisfaction with Traffic Management and Parking facilities

52% 53% 53% 54%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

2,786 2,851 2,917 2,985 3,052


Objective



A,B Introduce planned Resident Parking Schemes and review feasibility of other areas according to Mosman’s policy governing such schemes.


AS

B As requirements are identified, and in consultation with Council’s Rangers, strive to make car parks feel more friendly and safe.

Social Plan Ongoing - July AS, DCS

B Assess the extent of parking restrictions around medical centres and shopping centres to meet parking needs of frail elderly.

Social Plan Annual Review - May

AS

B Continue to investigate opportunities to provide designated on-street parking areas for motor scooters/motorbikes where possible and appropriate throughout Mosman.

Ongoing - July AS

C Maintain traffic facilities and devices in accordance with Best Practices.


AS



Objective



D Monitor effectiveness of parking regulation and enforcement.

Ongoing - July MRS

D Facilitate parking including regulating accessible parking spaces.

Social Plan Ongoing - July AS

D Undertake 12 month review of Balmoral resident parking scheme for the winter 2010 and summer 2010/11 seasons.

May 2011 AS

D Investigate feasibility of options for additional public parking in Business Centres as part of Development Contributions review.

Ongoing December

AS

E Investigate traffic management options for improvements around the Mosman Junction area.


AS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Reduction in number of accidents on Local Roads per year

<80 ACTUAL 48

<75 <70 <65

Percentage of public satisfaction with The Esplanade road improvements - survey

100% 75% 80% 85%

Budget Activity

Sub Program


11.04 02 Street Car Parking Management 2,875,385 508,134 2,367,251

11.04 03 Council Foreshore Car Parks 945,000 501,624 443,376

11.04 05 Military Road/Spit Road 0 10,151 (10,151)

11.04 07 Resident Parking Schemes 25,000 15,226 9,774

11.04 09 Traffic Management Plans 0 22,974 (22,974)

11.04 10 Special Events 0 1,123 (1,123)



Road Safety and Pedestrians 11.05 - Coordinator: Manager Assets and Services

4 Year Objectives

A Improved accessibility and safety of pedestrian facilities for the convenience and lifestyle of residents.

B High levels of awareness of road safety and other pedestrian safety issues, particularly among young people and the elderly.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(927) (1,016) (1,046) (1,059) (1,091)


Objective



A Review all parking restrictions in vicinity of pedestrian crossing facilities in Mosman through a pedestrian crossing audit (subject to funding).


AS

A Investigate Public Domain Improvements which give priority to pedestrians.

Social Plan Annual Review - December

AS

A Control footpath occupations in accordance with Council’s policy.

Ongoing - July MRS

A Investigate further improvements to pedestrian safety at the Spit Junction intersection and increased pedestrian times at the Ourimbah Road crossing.

Ongoing - March

AS

A Investigate and encourage opportunity for walking and cycling and make areas more pedestrian friendly.

Ongoing - July AS

A Investigate improved pedestrian safety at Mosman Junction including Raglan Street and Avenue Road intersections.

Ongoing - July AS

B Seek funding for road safety campaigns included in the Road Safety Action Plan.


AS

B Implement recommendations of Council's Road Safety Strategic Plan and Action Plan.

Ongoing - July AS

B Annually prepare a traffic report on the accident history for all roads.

Ongoing - July AS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Dollar value of footpath asset compared to previous financial year (AAS27)

100% 100% 100% 100%

Percentage of footpath occupation permits to construction certificates issued

64% 65% 66% 67%

Percentage of building sites to related infringements (actual 2001-2002)

232% 200% 195% 190%

Budget Activity

Sub Program


11.05 01 Footpaths 0 803,156 (803,156)

11.05 02 Pedestrian Crossings 0 8,848 (8,848)

11.05 03 Kerb Ramps 0 13,606 (13,606)

11.05 04 Paved Areas 0 8,606 (8,606)

11.05 05 Street Furniture 3,000 4,433 (1,433)

11.05 06 Steps & Stairways 0 23,606 (23,606)

11.05 08 Street/Footpath Obstruction Patrols

34,000 34,513 (513)

11.05 09 Road Safety Strategy & Action Plan

50,500 117,013 (66,513)

11.05 10 Walking Routes 0 565 (565)



Bicycles 11.06 - Coordinator: Manager Assets and Services

4 Year Objectives

A Provide a bicycle network which meets the community needs and the expectations of the residents of Mosman.

B Provide a bicycle network that is an effective part of the regional bicycle network with access to other parts of Sydney.

C Encourage safe and accessible bicycle storage facilities in appropriate locations in Mosman.

D Carry out a review of the Mosman Bicycle Strategy 2005-2010 in 2010.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(67) (75) (77) (75) (77)


Objective



A,B,C,D Review progress of Mosman Bicycle Strategy with a view to preparing a new Bike Plan 2011-2016.


AS

A,B,C,D Develop criteria for undertaking Bicycle Plan 2011-2016.

Ongoing - July AS

Budget Activity

Sub Program


11.06 01 Bicycle Strategy Implementation 0 53,874 (53,874)

11.06 02 Bicycle Signage 0 3,798 (3,798)

11.06 03 Bicycle Network 0 8,874 (8,874)



Public Transport 11.07 - Coordinator: Manager Assets and Services

4 Year Objectives

A To have safe, accessible and effective bus stops and ferry wharfs.

B To have environmentally and economically sustainable public transport that meets the needs of the community, including the level and frequency of services.

C To initiate actions directed at making public transport as preferred mode of transport.

D To have Wynyard Bus Interchange capacity issues identified as a significant barrier to

effective public transport to the Northern Beaches.

E No further expansion of the capacity of the Spit/Military Road corridor but relocation of that capacity to give buses priority when needed.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(216) (223) (230) (237) (244)


Objective



A,D,E Continue to lobby STA to maintain and link local bus and ferry services and provide more frequent and reliable services.


AS

B Investigate options for the use of ferries at suitable locations in Mosman.


AS

B Continue to support Mosman Rider Bus. Ongoing - July MComS

B,C,D,E Negotiate and advocate with the State Government and private contractors to improve public facilities, transit ways and timetables and improve access to buses, taxis and other public transport including options for mini buses.

Social Plan Annual Review - June

AS

C Review and improve Mosman Rider Bus. Ongoing - July AS

Budget Activity

Sub Program


11.07 01 Bus Shelters 0 12,037 (12,037)

11.07 03 Public Transport Promotion 0 5,075 (5,075)

11.07 04 Bus Services 0 5,075 (5,075)

11.07 05 Mosman Rider 0 193,438 (193,438)

11.07 07 Community Bus 0 582 (582)



This page left blank intentionally.


MOSPLAN 2010-2014 Adopted 1 June 2010 Social Page 114

Community Development and Services Convenor: Director Community Development (Program 8)


� To have Council lead and positively shape community well-being, respond strategically to the social impact of change, and advocate for social justice on behalf of the community with external organisations and agencies and Commonwealth and State Governments.

� To have a well informed and engaged community that has access to a wide range of community services and programs.

� To have Council and other service providers deliver high quality, integrated community services and programs that are accessible and inclusive, strengthen social capital and contribute to the health and wellbeing of the community.

� To have well designed and accessible community facilities which are recognised as community hubs which support the effective delivery of community services and programs and promote healthy lifestyle.

� To have highly valued and supported volunteers with a range of skills engaged in work which makes a positive contribution to the community.

� To have a cohesive, harmonious, and caring community, where residents are supported throughout their life cycle and that is inclusive of people with a disability, people from culturally, spiritually and linguistically diverse backgrounds, and people of Aboriginal and Torres Strait Islander descent.


8.01 Policy and Administration and Customer Focus Co-ordinator: Manager Community Services

8.02 Community Connection and Volunteering Co-ordinator: Aged & Disability Development Officer

8.03 Children/Family Co-ordinator: Children's Services Development Officer

8.04 Youth Co-ordinator: Youth Development Officer

8.05 Older People Co-ordinator: Aged & Disability Development Officer

8.06 People with a Disability Co-ordinator: Aged & Disability Development Officer

8.07 Primary and Community Health Co-ordinator: Manager Community Services

8.08 Healthy Lifestyle and Fitness Co-ordinator: Manager Community Services

8.09 Aboriginal Culture, Heritage and Reconciliation Co-ordinator: Manager Community Services

8.10 Culturally and Linguistically Diverse People (CALD) Co-ordinator: Manager Community Services



Community Development & Services Expenditure Breakdown

Total $2,498,671

8.01 Policy and

Administration and

Customer Focus

19%

8.03

Children/Family

31%

8.04 Youth

14%

8.05 Older People

24%

8.07 Primary and

Community Health

1%

8.06 People with a

Disability

2%

8.08 Healthy

Lifestyle and

Fitness

0%

8.09 Aboriginal

Culture

1%

8.10 CALD

0%

8.02 Community

Connection and

Volunteering

8%

Community Development and Services


Policy and Administration and Customer Focus 8.01 - Coordinator: Manager Community Services

4 Year Objectives

A Undertake integrated social and community planning based on research and social policy principles that establishes clear priorities and strategies in line with Council's objectives.

B Facilitate consultative and engagement processes that maximise community input into service and program development and reflect the diverse needs of stakeholders.

C Support collaborative networks and partnerships with key community agencies for the purpose of joint service planning, coordinating service delivery and enhancing service access.

D Accommodate Council community services appropriately taking account of specific program requirements and the outcomes of the feasibility study for the Civic Centre.

E Undertake strategies to ensure the community is well informed of the range of services and programs available as they move through their life cycle.

F Facilitate enhanced community and inter-generational connections through relevant projects and activities.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer satisfaction with community services and facilities

(Survey: 2010)

65% 70% 72% 75%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(476) (490) (506) (521) (539)


Objective



A Facilitate the establishment of new community services and programs for Mosman residents by government and non-government agencies.

Social Plan, State Plan


CDSP

A Contribute to regional planning and development where this is compatible with Mosman's social planning objectives.

Future Mosman Ongoing - July MComS

B Implement Community Engagement Strategy to ensure Council effectively informs, consults and involves specific target groups in its social planning.

Conserving Energy

Strategy


MComS



Objective



C Partner with other relevant service providers in order to improve service provisions and the knowledge network.


MComS

D Evaluate renaming the Seniors Centre so that it appeals to older people and the community as a whole.

Ongoing - December

MComS

D Ensure that the Feasibility Study for the Civic Centre precinct takes account of Community Service needs.

Ongoing - July MCS

E Review and enhance Council’s promotional strategies to improve awareness of Council’s community services.


MComS

F Facilitate intergenerational projects and activities by linking recreation and socialisation across age groups.


MComS

Budget Activity

Sub Program Ledger Descriptor Income Expenditure Net


08.01 02 Social Planning 0 46,825 (46,825)



08.01 05 Administration 0 283,212 (283,212)



Community Connection and Volunteering 8.02 - Coordinator: Aged & Disability Development Officer

4 Year Objectives

A Sustain a well supported volunteer base, where participants are valued and their skills developed, and where each finds the experience enriching and rewarding.

B Undertake strategies to ensure the community is well informed about opportunities to participate actively in civic affairs and community activities.

C Implement strategies to facilitate community connection and positive neighbourly relations.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Retention Rate of Active Volunteers 83% 83% 83% 83%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(117) (121) (125) (129) (133)


Objective



A Enhance the training, support and recognition programs for volunteers based on volunteer skills and interests and specific requirements of Council's community programs.

Social Plan, SoE

Ongoing - July VC

A Implement improvements to Council’s volunteer data base to support Council’s community programs.

Ongoing - December

VC

A Ensure volunteers contribute to a safe, accessible working environment and demonstrate an awareness of safe work practices.

Ongoing VC

B Maximise and promote volunteering opportunities in Mosman, including strategies to attract non-traditional groups.

Ongoing VC

C Undertake strategies to facilitate community connections, neighbourliness and prevention of social isolation.

Ongoing - February

MComS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of volunteers in each service area :

* Community Transport 23

* Meals on Wheels 133

* Community Restaurant 13

* Neighbour Aid 25

* Community Visitors Scheme 55

* Computer Pals Trainers 9

* Bushland Regeneration 112

* Local Studies 6

* Art Gallery 61

* Home Library Service 3

* New Residents program 2

* Other 43

Total number of volunteers 515 530 540 550

No. of volunteers recruited and active over 12 months

60 62 64 66

Budget Activity


08.02 02 Volunteers 0 81,560 (81,560)

08.02 03 Community Groups 0 35,564 (35,564)

08.02 04 Community Connection 0 9,068 (9,068)

08.02 08 Community Visitors Scheme 82,186 47,145 35,041

08.02 10 Carers Support 0 25,915 (25,915)



Children/Family 8.03 - Coordinator: Children's Services Development Officer

4 Year Objectives

A Provide integrated family and children's services that are of high quality, accessible, equitable and needs-based and that closely link to Council facilitated child care centres.

B Encourage the provision of affordable, high quality child care services to provide choice and meet the overall demand for places for children of all ages and for children with additional needs.

C Facilitate the provision of programs that support parenting and enhance family well-being.

D Construct the child care centre at the Western end of Mosman Bowling Club together with requisite alterations/additions to the Eastern end of the building to accommodate relocation of some clubhouse facilities in accordance with Special Condition 10 of the Contract for Purchase of the Mosman Bowling Club. Estimated costs are $2.8M. Council’s Forward Financial Plan includes borrowings of $1M in both 2010/2011 and 2011/2012 with loan costs met via Council’s Contributions Plan noting that Council has submitted a funding application through the Commonwealth Government Infrastructure Program.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer satisfaction with Council’s children’s services and programs (in-house survey)

80% 82% 84% 86%

High quality accreditation rating maintained. 2yrs 2yrs 2yrs 2yrs

Belmont Road Child Care Centre is operational. 2011/2012


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(4) (4) (4) (5) (7)


Objective



A Promote Council’s vacation care programs for older primary school children in consultation with Youth Services.

Ongoing - June CSDO

A Continue to review out of school hours care services to ensure provision of quality care for children.


December

CSDO

A Review all services especially Family Day Care and Before and After School Care.


December

MComS



Objective



B Facilitate and promote the provision of children's services and programs by Council and other service providers.

Quarterly Review -

September

CSDO

B Work closely with Mosman children’s services providers to meet service gaps, coordinate services, share resources and increase accessibility to services.

Ongoing CSDO

B Liaise with relevant organisations and community groups in the disability sector to improve the access of child care places by children with additional needs.

Ongoing CSDO

C Expand family support initiatives such as supported playgroups and parenting programs, including parents with additional needs children.

NSW Plan, Regional Families


December

CSDO

C Contribute to intergenerational projects and activities in conjunction with other sections of the Community Development Department.

Ongoing CSDO

D In regard to the establishment of a not for profit child care centre at Mosman Bowling Club, depending on funding sources:

•Consult with relevant stakeholders especially the Bowling Club.

•Consider best service delivery models in financial and quality terms.

•Prepare plans for the childcare centre for the works at the Eastern end as required by the Purchase Contract and heritage considerations.

Social Plan Annual Review - June

AS, MComS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Utilisation rate Before and After School Care attendance.

75% 78% 80% 82%

Utilisation rate Vacation Care attendance. 75% 78% 80% 82%

Utilisation rate at MOCC. 85% 88% 90% 92%

Budget Activity

Sub Program


08.03 01 Children - Plan, Manage, Liaise 0 58,430 (58,430)

08.03 02 Children - Health 0 2,130 (2,130)

08.03 03 Children's Programs 15,000 25,028 (10,028)

08.03 04 Out of School Hours Care 220,000 148,299 71,701

08.03 05 Family Day Care 110,500 137,797 (27,297)

08.03 07 Occasional Child Care 303,000 258,860 44,140



Sub Program


08.03 08 Occasional Child Care Maintenance and Repairs

0 2,103 (2,103)

08.03 10 Vacation Care 93,000 97,835 (4,835)

08.03 11 Alexander Avenue Child Care Centre 0 1,803 (1,803)

08.03 12 Balmoral Child Care Centre 0 12,723 (12,723)



Youth 8.04 - Coordinator: Youth Development Officer

4 Year Objectives

A Coordinate self-development, leisure and support services for young people who have a connection with Mosman through community and school-based programs and Mosman Youth Development Centre.

B Enhance the provision of cultural and recreational programs that provide opportunities for an expression of youth culture and that are linked to, and increase participation in, the Library and Art Gallery.

C Support the provision of specialist youth health, information and welfare services in the local area that are readily accessible and inclusive.

D Promote opportunities for young people to be engaged with the community as a whole.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer satisfaction rate with Council's youth services and programs (in-house survey)

80% 82% 84% 86%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(306) (316) (325) (335) (311)


Objective



A Provide structured youth activities at Mosman Youth Development Centre to attract 11-17 year olds.


YDO

A Promote Council’s vacation care programs for 10-14 year olds in conjunction with Children’s Services.


YDO

A Facilitate the provision of youth programs and activities by Council and other service providers.


YDO

B Increase youth participation in the cultural life of the community and in services such as the Library and the Art Gallery


YDO

B Contribute to intergenerational projects and activities in conjunction with other sections of the Community Development Department.


YDO



Objective



C Collaborate with community-based and government agencies, including Area Health Service and Harbourside Police, in developing and delivering programs for young people.


YDO

C Develop and promote strategies to increase support to vulnerable and at-risk clients.

Ongoing YDO

C,D Facilitate and promote a concert for young people to raise awareness of Mental Health issues in conjunction with local schools and service providers.

Annual Review

- July

YDO

D Undertake initiatives to bring about greater interaction, understanding and cooperation between young people attending schools in Mosman and neighbouring areas.


YDO

D Implement Council’s Community Engagement Strategy to inform, involve and consult with young people, schools, and community groups.


YDO


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Youth Centre attendance (average per week) 400 420 440 460

No. of young people attending youth programs (including YDC programs) per year

100 100 120 120

Budget Activity


08.04 01 Youth - Plan, Manage, Liaise 0 60,246 (60,246)

08.04 02 Youth - Information, Referral 0 25,660 (25,660)

08.04 03 Youth Vacation Care 44,730 59,654 (14,924)

08.04 04 Youth Consultation 0 14,351 (14,351)

08.04 05 Youth Centre Maintenance and Repairs

2,005 38,629 (36,624)

08.04 06 Youth Education 0 29,844 (29,844)

08.04 07 Youth Recreation and Culture 0 124,545 (124,545)



Older People 8.05 - Coordinator: Aged & Disability Development Officer

4 Year Objectives

A Provide integrated, responsive and high quality services for frail older people, people with a disability and their carers that link in with other government and community-based services.

B Respond to population ageing through positive strategies that maximise older people's

independence and choices in living and being actively engaged in the community.

C Facilitate a comprehensive range of programs that promote healthy ageing, are accessible

and inclusive, meet the needs of residents, and are integrated with the Library and Art Gallery.

D Support collaborative approaches to enhance service delivery between Council and other government and community based agencies.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Customer satisfaction with Council’s services for older residents (in-house survey)

80% 82% 84% 86%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

4 4 5 6 5


Objective



A Actively support joint planning, development and integrated service delivery of Home and Community Care (HACC), and other aged and disability services.

Regional HACC Plan


ADS

A Develop strategies to address social isolation in the community.


ADS

A Continue to support the development and promotion of the Mosman Rider shuttle bus service.


October

CTC, MComS

B Develop and promote strategies to increase support to vulnerable and at-risk clients.


MComS



Objective



C Provide Council support to establish a Men’s Shed Program in collaboration with the Sydney Harbour Federation Trust and other stakeholders.


December

MComS

C Undertake a study of the Senior’s Centre to determine its future direction in meeting social and leisure needs of active people over 55 years and frail older people.


December

ADS

C Facilitate establishment of activities for active people over 55 years of age by Council and other service providers.


ADS, SAC

C Ensure ongoing viability and capacity of growth for a weekend day respite program for frail older people and their carers.

Monthly Review - July

ADS

D Work closely with other local and regional service providers.


ADS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of people receiving delivered meals per week 120 125 130 135

No. attending Community Restaurant per week 75 80 85 90

No. of HACC clients using Community Transport per year

360 365 370 375

No. of users of Senior’s Centre programs per week 320 340 360 400

No. of home visit assessments per year 360 370 380 390

Budget Activity


08.05 01 Older People - Plan, Manage, Liaise 39,253 48,453 (9,200)

08.05 02 Older People - Information, Referral 39,732 48,148 (8,416)

08.05 03 Older People's Programs 15,746 59,754 (44,008)

08.05 04 Senior Citizens' Centre and Bookings 500 23,899 (23,399)

08.05 05 Food Services 303,208 278,024 25,184

08.05 06 Social Support 50,393 28,017 22,376

08.05 07 Community Transport 164,570 108,230 56,340

08.05 09 Seniors Centre Repairs and Maintenance

0 15,309 (15,309)



People with a Disability 8.06 - Coordinator: Aged & Disability Development Officer

4 Year Objectives

A Promote availability of and access to community services to people of all ages with a disability or a mental health issue.

B Facilitate inclusion of children, young people and adults with a disability into Council and other community services and programs.

C Support families and carers of people with a disability or mental health issue.

D Focus on the access needs of people with a disability.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(40) (41) (43) (44) (45)


Objective



A,B Promote the inclusiveness of people with a disability or mental health issue in Council community services and in other service provision in Mosman.

Social Community Plan: target

group - People with Disabilities


MComS

A,B Council continue to support the Mental Health Awareness Group and similar community organisations.




MComS

C Promote awareness of the needs and accessibility issues for people with a disability with special emphasis on promotional activities during Mental Health Week and International Day for People with a Disability.




MComS

C Provide ongoing support to the Carers Support Group, Fortitude Parent Group, My Time Parent Group and similar community based initiatives.




MComS

D Coordinate the Access Group to provide community engagement into the planning and development of Mosman as an accessible community.




MComS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of young people attending the Saturday Youth Group

14 15 16 17

Budget Activity


08.06 01 Disabilities - Plan, Manage, Liaise 0 19,206 (19,206)

08.06 02 Disabilities - Information, Referral 0 17,525 (17,525)

08.06 04 Access Group 0 2,245 (2,245)

08.06 06 Saturday Youth Programs 0 1,000 (1,000)



Primary and Community Health 8.07 - Coordinator: Manager Community Services

4 Year Objectives

A Advocate with Northern Sydney and Central Coast Area Health Service regarding the retention and enhancement of acute and community health services for Mosman residents.

B Work collaboratively with general practitioners and other health service providers to promote

information and access to services that address the physical and mental health needs of Mosman residents, including newborn infants, children and their families, young people, and older people.

C Undertake strategies to promote Council’s immunisation program, including working with Northern Sydney Area Health Service and local general practitioners to increase immunisation rates of children.

D Review with the Area Health Service and North Sydney Council the future capacity of Cremorne Early Childhood Health Centre facilities to meet demand.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(18) (18) (19) (19) (20)


Objective



A Work with lower north shore councils, SHOROC, and Northern Sydney and Central Coast Area Health Service for retention and enhancement of health services, including RNSH, Cremorne Community Mental Health and Early Childhood Health Centres, and Mosman Day Centre.

NSCCAH, SHOROC

Management Plan


MComS

A Develop collaborative strategies with local general practitioners and other health service providers to enhance information and access to services.


MComS

B Consult with North Sydney Council and Area Health Service to ensure high quality early childhood health services.


MComS

C Support Council's provision of immunisation clinics.


MComS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of children receiving immunisations provided at Council’s immunisation clinic per year

350 360 360 360

Budget Activity


08.07 01 Primary and Community Health - Plan, Manage, Liaise

0 7,470 (7,470)

08.07 03 Early Childhood Health Centres 0 8,500 (8,500)

08.07 04 Immunisation Clinic 11,500 13,273 (1,773)



Healthy Lifestyle and Fitness 8.08 - Coordinator: Manager Community Services

4 Year Objectives

A Promote active recreation, fitness and healthy lifestyle programs and activities for all age groups, including children, young people, active people over 55 years and frail older people.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(8) (9) (9) (9) (9)


Objective



A Develop strategies for active recreation, fitness and healthy lifestyle programs for residents, targeting children, young people, active people aged over 55 years, and frail older people.


MComS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of Council programs including a healthy lifestyle component.

4 6 8 10

Budget Activity


08.08 01 Healthy Lifestyle - Plans, Programs and Information

0 8,243 (8,243)



Aboriginal Culture, Heritage and Reconciliation 8.09 - Coordinator: Manager Community Services

4 Year Objectives

A Promote community awareness and appreciation regarding the significance of Aboriginal heritage in the municipality and the importance of its preservation.

B Support collaborative regional strategies, such as participation in the Northern Sydney Aboriginal Social Plan, to improve service provision for Aboriginal and Torres Strait Islander people.

C An understanding by Council's elected members, managers, staff and the community of the issues surrounding reconciliation.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(26) (27) (28) (28) (29)


Objective



A Celebrate Aboriginal culture, heritage and reconciliation with programs and events, including the annual Guringai Festival and NAIDOC Week.

NSASP Annual Review - July

EMC

A Undertake joint strategies with Council’s Environment and Planning Department to enhance community awareness and appreciation of Council’s Aboriginal heritage sites.


CDSP

B Implement relevant actions from the Northern Sydney Aboriginal Social Plan.


CDSP

Budget Activity


08.09 04 Aboriginal Culture, Heritage and Reconciliation - Programs

0 25,990 (25,990)



Culturally and Linguistically Diverse People (CALD) 8.10 - Coordinator: Manager Community Services

4 Year Objectives

A Promote community awareness and appreciation of cultural diversity in Council and community programs and events.

B Enhance information and access to services to residents of culturally and linguistically diverse backgrounds.

C Support collaborative regional strategies to improve service provision for residents of culturally and linguistically diverse backgrounds.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(12) (13) (13) (14) (14)


Objective



A Celebrate cultural diversity with events such as Harmony Week.


EMC

B Promote services to culturally, spiritually and linguistically diverse people.


CDSP

C Increase links with relevant organisations and ethno-specific service providers in the Northern Sydney region.


CDSP

Budget Activity


08.10 02 CALD - Information, Referral 0 12,348 (12,348)



Library and Information Convenor: Director Community Development (Program 9)

Community Strategic Plan 10 Year Objectives � To have the Library recognised as a community hub and a 'place of connectedness'.

� To have a library building that is a functional, multi-purpose space accommodating intellectual, cultural, recreational and information services, lifelong learning opportunities, resources and activities for all age groups.

� To have library services that are free, accessible and which anticipate and fulfil community expectations.

� To have resources including books, audio-visual material and material published in electronic format, which cater for the information, lifelong learning and leisure needs of all ages.

� To have information technology resources which support the Library’s services and to maintain external partnerships such as the Shorelink Library Network in order to provide the community with access to resources held in the Library and beyond.

� To have a Local Studies Collection that celebrates Mosman’s heritage, reflects all eras of Mosman’s history and is appropriately housed, exhibited and preserved for future generations.

� To have information on Council services, facilities and events effectively disseminated in a range of media so that residents are aware of opportunities to participate in and contribute to a vibrant community life.

� To have a web presence that provides the best possible means of interacting with our community.


9.01 Policy and Administration and Customer Focus Co-ordinator: Mgrs Library Resources & Library Services

9.02 Library Resources Co-ordinator: Manager Library Resources

9.03 Library Services Co-ordinator: Manager Library Services

9.04 Library Information Technology Co-ordinator: Manager Library Resources

9.05 Library Building Co-ordinator: Manager Library Services

9.06 Education Co-ordinator: Manager Library Services

9.07 Local Studies Co-ordinator: Local Studies Librarian

9.08 Community Information

Co-ordinator: Community Information Librarian

9.09 Mosman Website

Co-ordinator: Internet Coordinator



Library & Information Expenditure Breakdown Total $2,442,041

9.02 Library

Resources

24%

9.03 Library

Services

38%

9.04 Library

Information

Technology

9%

9.01 Policy and

Administration and

Customer Focus

6%

9.09 Mosman

Website

3%

9.08 Community

Information

2%9.07 Local Studies

6%

9.06 Education

0%

9.05 Library

Building

12%

Library and Information


Policy and Administration and Customer Focus 9.01 - Coordinators: Mgrs Library Resources & Library Services

4 Year Objectives

A Ensure that services and programs anticipate and respond to changing needs in the community.

B Participate in a nation-wide network of Library and information services.

C Continue to provide core Library services and resources that are free and readily accessible to the community.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Community satisfaction with cultural and education facilities (Survey: 2010)

75% 76% 77% 78%

Community satisfaction with recreation services and facilities (Survey: 2010)

65% 66% 67% 68%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(93) (98) (102) (107) (113)


Objective



A Participate in State and National planning for Library services.


LS

B Take advantage of all sources of funding including grants and continue to lobby State and Federal Governments to increase public library funding.


LS

C Market and promote the Library and its range of resources and services to the community.


LS

Budget Activity

Sub Program





09.01 05 Administration 0 50,386 (50,386)



Sub Program



52,000 3,231 48,769



Library Resources 9.02 - Coordinator: Manager Library Resources

4 Year Objectives

A Provide a collection of materials in various formats which is up to date, attractive and well maintained.

B Provide resources which cater for all sections of the community, including those with special needs.

C Provide fast, efficient access to material not held in the collection, including material published in electronic format.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of customers satisfied with Library collection (in-house survey)

85% 85% 85% 85%

Percentage of the collection acquired in past 5 years 50% 50% 50% 50%

Resources budget percentage increase (at least in line with annual CPI)

2% 2% 2% 2%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(586) (602) (618) (635) (653)


Objective



A Improve the collection through purchase of relevant resources, withdrawal of out of date material, analysis of stock usage and regular review of Resources Selection Policy.


LR

A Develop digital resources (audio books and eBooks) and investigate downloading options.


LR

A Regularly survey Library users to ascertain satisfaction with the Library collection.


LR

B Improve resources for those with special needs including access to electronic resources.


LR

C Maintain awareness of information technology developments relating to electronic publishing and document delivery.


LR




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Acquisitions per capita 2.8 2.8 2.8 2.8

Loans per capita 14.0 14.1 14.2 14.3

Budget Activity

Sub Program


09.02 01 Collection Development 9,960 475,682 (465,722)

09.02 02 Acquisitions 0 26,056 (26,056)

09.02 03 Cataloguing/Indexing 0 62,489 (62,489)

09.02 04 Processing 0 29,475 (29,475)

09.02 05 Binding, Repair 0 1,913 (1,913)



Library Services 9.03 - Coordinator: Manager Library Services

4 Year Objectives

A Provide efficient, relevant and responsive lending services which meet the information and leisure needs of the community.

B Provide quality information services which support lifelong learning within the Library and externally via the Library webpage.

C Improve and expand services to all age groups, people with special needs, students, the business community, Council's elected representatives and staff.

D Provide excellent outreach and promotional activities and programs.

E Ensure that the community is proficient in accessing and using the Library's resources.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of customers satisfied with Library services (in-house survey)

95% 95% 95% 95%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(835) (855) (882) (910) (941)


Objective



A Regularly survey Library users to ascertain satisfaction with services.


LS

A Install a self-checkout system to provide a self service checkout option to improve customer service.

Ongoing - July LS

B Co-operate with other library services and information agencies to extend the services available.


LS

C Arrange visits to the Library by school classes and regular visits to schools to promote Library services.


LS

C Improve and expand information services to high school students, especially those studying for the HSC.


LS



Objective



C Promote the Home Library Service, attract more volunteers and provide access for all eligible members of the community.


LS

D Organise and run the Annual Mosman Youth Awards in Literature Competition.


LS

D Continue to develop Outreach and promotional activities.


LS

E Improve reader education/advisory services. Annual Review - July

LS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of active borrowers as a percentage of population

60% 60% 60% 60%

Percentage of reference enquiries completed successfully

85% 85% 85% 85%

Budget Activity

Sub Program


09.03 01 Lending Services 66,500 340,093 (273,593)

09.03 02 Information Services 16,000 363,185 (347,185)

09.03 03 Home Library Services 0 26,669 (26,669)

09.03 04 Mosman Youth Awards in Literature 0 5,431 (5,431)

09.03 05 Reader Education 0 65,850 (65,850)

09.03 07 Outreach Programs 0 13,416 (13,416)

09.03 08 Promotions/Activities 16,000 68,869 (52,869)

09.03 09 Children's/Youth Services 0 49,538 (49,538)



Library Information Technology 9.04 - Coordinator: Manager Library Resources

4 Year Objectives

A Ensure that the Library management system enables efficient and effective Library operations and delivers acceptable response times.

B Maintain the Shorelink Library Network alliance and explore additional cooperative ventures with member libraries.

C Maintain and improve information technology resources that provide a gateway to local, state, national and international information, and ensure that our community is proficient in their use.

D Provide sufficient appropriate technology to enable access to resources in all formats.

E Continue to develop the Library’s home page as a valued source of information on Library services and activities.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Improved efficiency/cost savings delivered to the Shorelink Library Network member libraries through migration of software, hardware and communications to managed services. (Move to Managed Services completed January 2010)

(2008-09) level + CPI

Costs maintained at

2009-10 level

(+CPI)

TBA TBA


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(197) (203) (210) (216) (223)


Objective



A Obtain best value from the SirsiDynix Library management system and evaluate service levels delivered following migration of the library management system to managed services.

SHOREPLAN Annual Review - July

LR

A Regularly survey Library users to gauge level of satisfaction with the online resources including public access catalogue and Internet.


LR

B Review the strategic direction and operations of the Shorelink Library Network.

SHOREPLAN Annual Review - December

LR



Objective



C Provide training for staff and Library customers in the use of the Library's Information Technology resources, including online catalogue and databases, eBooks, Internet searching.


LR

C Maintain awareness of Information Technology research and development in order to improve the Library's IT resources.


LR

D Further develop the Cumulus digital image management system and investigate provision of web access to images.


LR

E Improve the Library's online presence including the reader advisory webpage, a reader to reader blog, and an eBook Club.


LR


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of Inter-Library Loan requests satisfied within Shorelink Library Network

80 80 80 80

On-line renewals (self-renewals) as percentage of total renewals

30% 32% 34% 36%

Percentage of users satisfied with Webcat (on-line catalogue)

80% 80% 80% 80%

Budget Activity

Sub Program


09.04 01 Shorelink 0 121,713 (121,713)

09.04 02 Internet/Information Technology 14,040 89,813 (75,773)



Library Building 9.05 - Coordinator: Manager Library Services

4 Year Objectives

A Ensure that the best use is made of the current building to accommodate Library services and resources.

B Progress plans to extend the Library based on outcomes and recommendations from the Feasibility Study for the Civic Precinct.

C Provide a comfortable, clean, safe and attractive Library building for the community and a functional, safe and efficient work environment for Library staff.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of customers satisfied with Library building

(annual in-house survey)

80% 80% 80% 80%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(297) (310) (318) (325) (333)


Objective



A Regularly monitor the layout and location of materials and service areas.


LS

B Investigate options for extending the Library in conjunction with the Feasibility Study into the Civic Precinct.

Annual Review - May

LR, LS

B Provide information on Library services to any review of the Section 94 contributions plan.


LS

C Regularly monitor cleaning contractors and inspect public areas.


LS

C Prepare an asset replacement program for the Library in conjunction with Council’s asset replacement program.


AS




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of users satisfied with the layout, cleanliness, comfort and space provision

90% 85% 80% 75%

No. of staff/user complaints regarding cleanliness of building

Nil Nil Nil Nil

Budget Activity

Sub Program


09.05 01 Occupational Health and Safety 0 2,154 (2,154)

09.05 02 Library Maintenance and Repair 0 294,989 (294,989)



Education 9.06 - Coordinator: Manager Library Services

4 Year Objectives

A Maintain the strategic alliance between Council and local and regional educational institutions facilitating the provision of a range of services.

B Provide services and resources that support school curricula and local students.

C Maintain awareness of the range of services offered by Council to educational institutions.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(10) (10) (11) (11) (11)


Objective



A Host and service the School Principals’ Liaison Group.


LS

A Ensure educational issues are considered in the development of new planning instruments.


LS

B Co-ordinate and promote the range of services Council offers to the schools and their students.


LS

C Arrange visits by school classes to various Council departments and facilities.


G

Budget Activity

Sub Program


09.06 01 Schools and Colleges Liaison Consultation

0 8,260 (8,260)

09.06 03 School Principals 0 1,785 (1,785)



Local Studies 9.07 - Coordinator: Local Studies Librarian

4 Year Objectives

A Develop, conserve and index the Local Studies Collection as a community resource and as a source of information for future generations.

B Provide a comprehensive Local Studies Service to all sections of the community including students, researchers, elected representatives and Council staff.

C Encourage community support of Mosman’s unique heritage.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of customers satisfied with Local Studies service (in-house survey)

95% 95% 95% 95%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(139) (143) (148) (152) (157)


Objective



A Develop the Local History Collection by collecting local studies and family history materials, oral histories and photographs relating to Mosman.


LSL

A Ensure that conservation, indexing, cataloguing, and copying of fragile material in the collection is undertaken.


LSL

A Utilise information technology resources to provide greater access to and awareness of the collection.


LSL

A Recruit, train and value a team of volunteers to assist the local studies program.


LSL

A Implement the Library Development Grant Project "Mosman Faces".


LSL

B Conduct workshops and training for individuals, groups and Council staff.


LS

C Promote the Local Studies Collection and Mosman’s history through displays and exhibitions.


LSL

C Support and sustain the Mosman Historical Society.


LSL



Objective



C Continue to develop and promote online initiatives such as the Mosman Memories of Your Street Project and Mosman Voices.


LS, LSL


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of Local Studies enquiries completed successfully.

95% 95% 95% 95%

Budget Activity

Sub Program


09.07 01 Indexing/Cataloguing 0 35,686 (35,686)

09.07 02 Conservation 0 19,001 (19,001)

09.07 03 Collection Development 0 27,789 (27,789)

09.07 04 Reference and Research 0 27,891 (27,891)

09.07 06 Promotions and Activities 1,400 13,357 (11,957)

09.07 08 Volunteers 0 4,465 (4,465)

09.07 09 Exhibitions 0 12,436 (12,436)



Community Information 9.08 - Coordinator: Community Information Librarian

4 Year Objectives

A Ensure that information on community services, resources and facilities is widely accessible.

B Inform residents and other stakeholders about Council, community and cultural events.

C Ensure that new residents have the information they require to familiarise themselves with their community.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of customers satisfied with the community information service (in-house survey)

95% 95% 95% 95%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(47) (48) (50) (51) (53)


Objective



A Ensure that the mailing-list database of local organisations is updated annually and accessible on Council’s network.


CD

A Regularly update the LINCS database and liaise with other LINCS members.


CIL

A Produce printed directories, lists of services and facilities, brochures and a printed and online events calendar.


CIL

B Ensure that information on Council services, facilities and events is current and easily accessible to the community via Council's website, community noticeboards and pamphlet display areas.


IC, LR

C Coordinate bi-annual events to welcome new residents.


LR




Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of community information enquiries completed successfully

95% 95% 95% 95%

Budget Activity

Sub Program


09.08 01 Collection, Maintenance 0 46,786 (46,786)



Mosman Website 9.09 - Coordinator: Internet Coordinator

4 Year Objectives

A Have the Council’s web presence recognised as being representative of Council’s Vision – Proud to be Mosman, Protecting our Heritage, Planning our Future, Involving our Community.

B Develop the website as an integral part of Council’s communication and engagement strategies for staff and the community.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Community satisfaction with website quality (Survey: 2010) 70% 75% 80% 85%

Percentage of community who prefer website as their source of information on Council facilities, services and events

19% 21% 23% 25%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(62) (64) (66) (68) (71)


Objective



A Maintain and improve the functionality and efficiency of Council's website and online presence.


IC

B Investigate internet-based initiatives by governments around the world and successful models of ‘community’ online.


IC

B Improve facilities for community consultation and feedback online, so that external stakeholders have the opportunity to be informed of and involved in Council decisions.


IC

B Implement online strategies (including use of social networking tools) expressed in Council’s Community Engagement Strategy.


IC

B Raise profile and ownership of Council's website and online spaces with community and Council officers and promote it as a means of communication.


IC

B Assist staff and customers in the effective use of Internet resources and online technologies.


IC



Objective



B Ensure that Council business papers, policies, forms, and other published materials are available online.


IC

B Work closely with the Web Content Group and designated staff across Council to ensure that content is accurate, timely and meets user requirements and corporate standards


IC


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Requests for Website pages (average per month) 100,000 120,00 13,000 140,000

Budget Activity

Sub Program


09.09 01 Website Content, Communication, Design

0 62,234 (62,234)

Cultural Development and Services


Cultural Development and Services Convenor: Director Community Development (Program 10)


� To have strong community spirit through people of all ages, backgrounds and beliefs respecting and caring for each other, involving themselves in planning and enjoying the Mosman Festival and other cultural activities and entertainments both community-wide and at neighbourhood/street level, and celebrating individual and community achievements.

� To have a local performing arts theatre and a vital performing arts scene in Mosman where musicians, singers, actors and dancers of all ages can develop their skills and present their work for the benefit and enjoyment of the local community.

� To have highly regarded public art which engages residents and visitors alike.

� To have optimum income from the Mosman Art Gallery & Community Centre as a comfortable, high quality venue for hire, whilst being sensitive to community needs and aspirations.

� To have a vital visual art scene in Mosman where the Mosman Art Gallery & Community Centre is highly regarded and recognised as one which celebrates our artistic heritage and fosters art for all ages with an enthusiasm for contemporary visual arts and crafts and design, and the processes associated with their production.

� To have enlarged the Mosman Art Gallery to accommodate the expansion of the range of programs and workshops.

� To have a broad range of cultural programs and civic, community and commercial events which maximise community involvement and are widely promoted.

� To have Friendship Agreements which foster friendship, goodwill and co-operation between our communities.


10.01 Policy and Administration and Customer Focus Co-ordinator: Manager Cultural Services

10.05 Cultural Development Co-ordinator: Manager Cultural Services

10.06 Gallery Exhibitions and Activities Co-ordinator: Manager Cultural Services

10.07 Community Arts, Crafts and Village Markets Co-ordinator: Manager Cultural Services

10.08 Civic Events organised by Council Co-ordinator: Events & Marketing Coordinator

10.09 Commercial Community Events approved/facilitated by Council Co-ordinator: Events & Marketing Coordinator

10.10 Friendship Agreements Co-ordinator: Manager Cultural Services



Cultural Development & Services Breakdown of Expenditure

Total $1,404,995

10.01 Policy and

Administration and

Customer Focus

15%

10.05 Cultural

Development

36%

10.10 Friendship

Agreements

1%

10.06 Gallery

Exhibitions and

Activities

30%

10.07 Community

Arts, Crafts and

Village Markets

4%

10.08 Civic Events

organised by

Council

12%

10.09 Commercial

Community Events

approved/facilitated

by Council

2%



Policy and Administration and Customer Focus 10.01 - Coordinator: Manager Cultural Services

4 Year Objectives

A Encourage community spirit through consulting and involving residents in the development of a range of cultural and recreational activities and services for the enjoyment of residents and visitors of all ages.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Community satisfaction with cultural and education facilities

(Survey: 2009)

74% 75% 76% 77%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(208) (214) (221) (228) (235)


Objective



A Ensure that information on community events and recreational and cultural services and facilities is widely available and easily accessed including on the web.


CSM

A Continue to hold Community Conversations, planning workshops, and web based techniques to engage residents in the cultural life and development of Mosman.


CSM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of consultations involved in planning and development of cultural programs and activities.

3 3 3 3



Budget Activity

Sub Program


10.01 01 Lead, Manage, Review, Report 0 69.660 (69.660)



10.01 05 Administration 0 99,861 (99,861)


0 2,870 (2,870)



Cultural Development 10.05 - Coordinator: Manager Cultural Services

4 Year Objectives

A Facilitate and provide cultural events that are entertaining, informative, innovative and accessible, and responsive to the varied needs, interests and aspirations of Mosman residents and encourage neighbourhood/street level community celebrations.

B Work with the Mosman Public Art Trust to encourage Public Art in Mosman’s parks, gardens, foreshores and civic spaces.

C Promote and encourage consistently strong venue hire and community use of the Mosman Art Gallery & Community Centre.

D Complete plans and funding arrangements for a well equipped performing arts venue in the Civic Centre environs depending on outcomes of 2010 feasibility study.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of customers/audiences/users satisfied with cultural events programs and facilities (in-house survey)

75% 78% 82% 85%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000).

2012/2013.

Fwd Est. ($’000)

2013/2014.

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000).

(402) (412) (423) (435) (447)


Objective



A Increase audiences by expanding the variety of cultural events presented in the Mosman Art Gallery and Community Centre (subject to building and equipment limitations and competing demands).


CSM

A Liaise with and assist residents, volunteers and community organisations in the planning and provision of cultural activities for education, recreation and enjoyment.


CSM

A Stimulate the Mosman music scene by presenting, facilitating and encouraging music festivals, concerts and eisteddfods.


CSM

B Work with the Mosman Public Art Trust and commission appropriate public art works.


CSM

B Organise and present the Annual Mosman Address.

Ongoing - June CSM



Objective



B Collate new inductees for the Mosman Sporting Wall of Fame.

June 2011 CSM

C Effectively market the Mosman Art Gallery & Community Centre programs, activities and opportunities for venue hire.


CSM

D Ensure that plans for a well equipped performing arts venue are included in the feasibility study for the development of the Civic Centre environs.

August 2010 CSM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Occupancy rates of the Mosman Art Gallery and Community Centre (% of available rental hours)

80% 80% 80% 80%

Budget Activity

Sub Program


10.05 01 Cultural Plan 2005-2009 0 0 0

10.05 02 Performing Arts 0 12,485 (12,485)

10.05 03 Publications and Youth Literature Awards

0 0 0

10.05 06 MAG and CC Maintenance and Repairs

0 318,234 (318,234)

10.05 07 MAG and CC Venue Hire 112,000 119,195 (7,195)

10.05 08 Volunteers - Recruit, Support, Acknowledge

0 5,689 (5,689)

10.05 09 Public Relations/Marketing 1,000 38,707 (37,707)

10.05 10 Public Art 0 20,860 (20,860)



Gallery Exhibitions and Activities 10.06 - Coordinator: Manager Cultural Services

4 Year Objectives

A Continue to provide a functional, accessible and well promoted public gallery offering an educational and recreational resource associated with the visual arts and crafts, design and cultural heritage.

B Ensure a broad, responsive and regularly changing program of exhibitions, educational activities and special events that explore a variety of styles, media and technologies in contemporary and historical practice.

C Display, store, maintain, document and develop the Mosman Art Collection so that it is both accessible and well preserved.

D Acknowledge and celebrate achievements of local artists, craft practitioners and designers, past and present.

E Extend the Mosman Art Gallery and improve the range of programs and accommodate workshops in suitable spaces depending on the outcomes of the 2010 feasibility study and/or capacity to relocate remaining children's services.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of visitors/ participants satisfied with gallery exhibitions and activities (in-house survey)

75% 80% 85% 85%

No. of active volunteers 50 55 60 60

No. of paid-up members of the Friends of the Mosman Art Gallery

200 225 250 250


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(323) (332) (342) (351) (362)


Objective



A Promote the Art Gallery’s location and services through various methods and media and to pedestrian and road traffic in the Spit Junction, Mosman Square Area.


CSM

A Plan and implement programs for young people in consultation with young people.


CSM

B Implement high quality public / education programs and special events, and consider their income generating potential.


CSM



Objective



B Organise the annual acquisitive Mosman Art Prize in conjunction with the Allan Gamble Memorial Art Prize.


CSM

B Seek sponsorship, patronage and grants to offset costs associated with Gallery activities.


CSM

B Ensure that Gallery volunteers are recruited, supported, trained and acknowledged.


CSM

B Develop the activities program for Friends of the Gallery and Volunteers, and link with other Galleries and Art Centres.


CSM

B Conduct regular surveys to monitor visitor satisfaction and suggestions.


CSM

B Create consultative processes that involve the community in the development of a gallery program.


CSM

C Maintain, conserve and properly document and catalogue the Mosman Art Collection, and make it accessible to the public through exhibitions, public programs and on the web.


CSM

D Understand and where possible act as catalyst in regard to the needs of local artists and craft practitioners and promote the artistic heritage of Mosman.


CSM

E Ensure that extension to the Mosman Art Gallery is included in the feasibility study for the development of the Civic Centre environs.

August 2010 CSM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Total Visitor Attendances per year. 26,000 27,000 28,000 28,000

No. of exhibitions presented per year. 10 10 10 10

No. of education programs and special events per annum.

24 24 24 24

Budget Activity

Sub Program


10.06 01 Mosman Art Prize 42,000 60,386 (18,386)

10.06 02 Mosman Youth Art Prize 6,300 24,021 (17,721)

10.06 04 Exhibition Programs 25,250 203,095 (177,845)

10.06 05 Public and Education Programs 2,000 51,948 (49,948)

10.06 06 Visual Arts Special Events 0 2,834 (2,834)

10.06 07 Sponsorship and Fundraising 29,650 9,006 20,644

10.06 08 Volunteers and Friends, Membership, Recruit, Support

0 29,353 (29,353)



Sub Program


10.06 09 Public Relations/Marketing/Bookings 0 32,913 (32,913)

10.06 10 Mosman Art Collection 0 15,095 (15,095)



Community Arts, Crafts and Village Markets 10.07 - Coordinator: Manager Cultural Services

4 Year Objectives

A Encourage, facilitate, develop and exhibit community arts and crafts.

B Maintain and enhance Mosman Village Arts and Crafts Market.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of visitors/ participants satisfied with Mosman Village Markets (in-house survey)

75% 75% 75% 75%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

42 43 44 46 47


Objective



A Liaise with and assist community organisations in the planning and provision of arts and craft activities and events.


CSM

A Link market activities to the Mosman Art Gallery & Community Centre precinct/activities.


CSM

B Enhance and develop the quality arts and crafts theme of the Mosman Village Market.


CSM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Average number of stalls per market, and per year.

130x12 130x12 130x12 130x12



Budget Activity

Sub Program


10.07 01 Arts and Crafts, Activities and Exhibitions

0 2,590 (2,590)

10.07 02 Mosman Village Markets 103,000 57,786 45,214

10.07 03 Sponsorship/Patrons 0 0 0

10.07 09 Public Relations/Marketing/Bookings 0 737 (737)



Civic Events organised by Council 10.08 - Coordinator: Events & Marketing Coordinator

4 Year Objectives

A Ensure good levels of community involvement and participation in well promoted events and celebrations.

B Facilitate and provide a range of civic and community events that maximise public enjoyment and safety, minimise adverse impacts on the social and physical environment, and fulfil Council's regulatory and legal responsibilities including as required by the Special Events Management Policy.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Percentage of participants and attendees satisfied with specific civic events (in-house survey)

75% 75% 75% 75%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(153) (157) (161) (166) (171)


Objective



A Develop a greater range of community celebrations and entertainment, especially outside performances, and involve the community in planning, organisation and presentation.


CSM

A Ensure good promotion of all civic events through various methods, media and/or the web.


EMC

A Develop a Mosman Festival 2011, building on our artistic heritage in consultation with Tourism NSW, the business and the arts community and volunteers.


EMC

A Produce and manage annual Pets Day Out. Annual Review - July

EMC

B Organise civic and community events in accordance with the guidelines laid out in the Special Event Management Policy.


EMC

B Ensure multi-cultural elements are included in the Mosman Festival program.


EMC

B Ensure that Mosman Festival includes a parade whenever a Freedom of Entry is exercised.


EMC



Objective



B Coordinate annual Mosman Day and Hunter Day events.


EA, GM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of civic events presented per year 5 5 5 5

Budget Activity

Sub Program


10.08 01 Plan and Promote 0 8,737 (8,737)

10.08 02 Mosman Address 0 3,605 (3,605)

10.08 03 Mosman Day 0 2,000 (2,000)

10.08 04 Hunter Day 0 492 (492)

10.08 06 Mosman Festival 0 134,811 (134,811)

10.08 10 Remembrance Events - Anzac Day, Remembrance

0 2,269 (2,269)

10.08 11 National and State Events - Australia Day, New Year's Eve, Boxing Day

0 628 (628)



Commercial Community Events approved/facilitated by Council 10.09 - Coordinator: Events & Marketing Coordinator

4 Year Objectives

A Encourage effective promotion of commercial events and celebrations to ensure high levels of community participation.

B Require commercial event organisers to maximise public safety and enjoyment, minimise adverse impacts on the social and physical environment, and fulfil Council’s regulatory and legal responsibilities as required by the Special Event Management Policy.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Satisfaction levels of organisers, participants and residents measured by on the spot surveys and/or compliments and complaints.

75% 75% 75% 75%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

11 11 11 12 12


Objective



A Assist in the promotion of local events, ensuring they are included in the Council’s events calendar, on the web and that the media is also advised.

Ongoing - September

EMC

B Liaise with and assist local organisations in planning for and organising community events in accordance with Council’s Special Event Management Policy.

Ongoing - September

EMC

B Ensure commercial events are operated in accordance with planning and environmental controls, including the Special Event Management Policy.

Quarterly Review -

September

EMC


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of events held each year. 10 10 10 10



Budget Activity

Sub Program

Ledger Descriptor Income Expenditure

Net

10.09 01 Issues Management - Local 2,800 11,340 (8,540)

10.09 03 Carols by Candlelight 0 0 0

10.09 04 Easter Dawn Service 1,350 600 750

10.09 05 Mini Mosmarathon 1,709 600 1,109

10.09 06 Sirius Cup Regatta 1,651 55 1,596

10.09 08 Balmoral Burn 14,916 9,313 5,603

10.09 09 Shakespeare By the Sea 614 0 614

10.09 11 Lovedale Long Lunch 6,965 2,170 4,795

10.09 12 Mudgee Food & Wine Fair 7,415 2,565 4,850



Friendship Agreements 10.10 - Coordinator: Manager Cultural Services

4 Year Objectives

A Develop and enhance the relationships between Mosman and its Friendship communities, which currently comprise: Glen Innes, Norfolk Island, Isle of Wight, Paciano (Italy), Mudanjiang (People's Republic of China), Maubara (East Timor) and initiate new relationships when appropriate with Otsu, Japan with no negative effect on Council's budget.

B Facilitate friendship community projects that encourage creative learning for the community, working and solving problems together through reciprocal cultural, educational, municipal, environmental and professional exchange projects.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Number of events, exhibitions, projects and other activities undertaken with Friendship Communities initiated by Mosman and them.

4 4 5 5


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(11) (11) (12) (12) (12)


Objective



A Provide information and assistance to our Friendship communities.


CSM

A Encourage Mayoral/Councillor representation at the annual Glen Innes Celtic Festival.


GM

A Continue to support the Glen Innes Aboriginal Art Education Project and facilitate the Mosman/Glen Innes Friendship Group.


CSM

B Promote and encourage the community to take advantage of the Friendship Agreements.


CSM

B Create opportunities for all age groups, particularly young people, elected members and staff, to expand and explore other cultures through long-term community relationships.


CSM

B Celebrate Mosman and our Friendship Communities' cultural achievements, including involving them in the Mosman Festival.


CSM



Objective



B Support the community in an appropriate program assisting the Friendship Community, Maubara, East Timor.


LS

B Continue to work on developing a new Friendship Agreement with Otsu, Japan.

May 2010 GM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of events/exhibitions projects undertaken with Friendship communities.

3 3 3 3

Budget Activity

Sub Program


10.10 01 Plan and Promote 0 9,259 (9,259)

10.10 02 Glen Innes 0 808 (808)

10.10 03 Norfolk Island 0 0 0

10.10 04 Isle of Wight 0 0 0

10.10 05 Paciano, Italy 0 0 0

10.10 06 Mudanjiang, China 0 0 0

10.10 08 Maubara, East Timor 0 859 (859)


MOSPLAN 2010-2014 Adopted 1 June 2010 Page 173

Local & Regional Economy Breakdown of Expenditure

Total $191,378

12.04 Regional

Development

63%

12.03 Marketing

Mosman

11%

12.02 Business

Development and

Local Employment

16%

12.01 Policy and

Administration and

Customer Focus

10%

Local and Regional Economy Convenor: Director Community Development (Program 12)


To have a vibrant economy in Mosman through: � Keeping the unique character and heritage of all Mosman's business centres enhanced by

appealing, high-amenity public spaces.

� Reinforcing roles of small and large business centres with diverse local outlets catering for the community, especially the elderly.

� Business activities including home businesses and clusters meeting emerging work patterns and expectations.

� Having shops and services easily accessible by walking, riding, driving or community/public transport.

� A range of suitable accommodation options for visitors including B&B and small residential hotels.

� To have Mosman recognised as a tourism destination, building on its artistic heritage, marketed effectively and appropriately and to welcome visitors in a manner which is sustainable, which enhances the lifestyle of residents and the economic opportunities for local business, and which reduces any adverse effects.

� To have the SHOROC region recognised for its economic wellbeing, quality of life, efficient transport systems, service orientation, shared resources and practices, community spirit and natural and clean environment.


12.01 Policy and Administration and Customer Focus Co-ordinator: Director Community Development

12.02 Business Support and Local Employment Co-ordinator: Director Community Development

12.03 Marketing Mosman Co-ordinator: Manager Cultural Services

12.04 Regional Development Co-ordinator: General Manager

Local and Regional Economy

MOSPLAN 2010-2014 Adopted 1 June 2010 Economic Page 174

Policy and Administration and Customer Focus 12.01 - Coordinator: Director Community Development

4 Year Objectives

A Underpin all economic and wider community endeavours with a strong sense of Mosman the place, and the village-style community.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Community satisfaction with Council’s role in economic development (Survey: 2010)

60% 65% 70% 75%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(19) (20) (21) (21) (22)


Objective



A Seek community input and keep the community informed about economic development issues through various print and online media, and through meetings or seminars.


DCD

A Continue to promote the Business Centres Development Control Plan to the business community and ensure the business community are involved in any future review of the Business Centres DCP.


MUP

Budget Activity

Sub Program




12.01 05 Administration 0 10,850 (10,850)



Business Support and Local Employment 12.02 - Coordinator: Director Community Development

4 Year Objectives

A Work with the business community to fulfil the provisions of the new planning instruments including employment and housing targets under the Metropolitan Strategy.

B Liaise with the business community to strive for diversity, vibrancy and safety in large and small centres.

C Support the business community as appropriate in their economic development initiatives such as the Sculpture Festival and involve them in the Mosman Festival.

D Assist the business community by promoting car park facilities and facilities promoting walking, cycling and public/community transport.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Satisfaction levels re business involvement in festivals/events (on the spot surveys, compliments and complaints)

75% 75% 75% 75%


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(30) (31) (32) (33) (34)


Objective



A Foster the co-operative relationship between the business community and Council.


CSM

A Facilitate free practical advice, counselling and assistance to businesses and individuals seeking to establish businesses through the Business Enterprise Centre network.


DCD

A Ensure the business community understands the provisions of the new planning instruments and that applications are dealt with efficiently.


DS

B Encourage the business community to consider extended hours and innovative promotional activities.

Ongoing DCD

B Cooperate with the business community in facilitating decorations and themes in shopping areas during festivals and especially at Christmas.

Ongoing - December

CSM



Objective



C Cooperate with the business community in regard to their Sculpture Festival and other promotional activities, including consideration of appropriate road closures.

Ongoing - June CSM

C Involve the business community and seek their participation in the Mosman Festival building on our artistic heritage.

Ongoing - October

CSM

D Maintain an up-to-date map showing parking in the commercial areas, and distribute via local shop-keepers.


AS

D Implement recommendations of studies regarding cycling, pedestrian accessibility and promote the Mosman Rider in and around the business community.

Ongoing AS, MCS


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of enquiries at the Mosman BEC Office p.a. 360 380 400 400

Budget Activity

Sub Program


12.02 01 Business & Retail Liaison 0 27,796 (27,796)

12.02 02 Awards & Grants including Sculpture Festival

0 1,416 (1,416)

12.02 03 Business Enterprise Centre 0 500 (500)



Marketing Mosman 12.03 - Coordinator: Manager Cultural Services

4 Year Objectives

A Ensure that information concerning local visitors, recreational and cultural activities and business is available to residents and visitors.

B Focus the marketing of Mosman and re-design or replace the promotional campaign "Mosman Is" to ensure that it is consistent, compelling and coherent and do this in cooperation with a range of stakeholders including the business community, community services and tourist attractions.

C Ensure strong relationships with local businesses, neighbouring Councils and the broader tourism industry ensuring mutual support and understanding and an agreed approach to tourism and marketing.

D Liaise with tourism operators including SHFT, Tourism NSW, NPWS and Taronga Zoo to ensure refocus of appropriate visitation to Mosman is managed sustainably so as to protect the natural and built environment.

E Encourage visitors to stay by facilitating B&B and small residential accommodation and investigate any opportunities for a youth hostel or similar.


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(21) (22) (23) (24) (24)


Objective



A Take an active management role in the staging of special events that bring appropriate visitation to Mosman building on our artistic heritage.


CSM

A Provide information on local attractions, facilities and services for residents and visitors.


LR

A Promote Mosman effectively and appropriately in conjunction with the business community and tourism authorities and attractors.


CSM

B Develop a targeted marketing campaign in conjunction with redesign of Mosman Is logo

Ongoing DCD

B Ensure the 'Mosman Is' logo is effectively implemented through Council and the local community.


CSM

B Development of a tourism strategy for Mosman utilising the Mosman Festival as a key promotional vehicle.


DCD



Objective



C Seek grants and funding for selective initiatives and maintain and strengthen links with SHOROC, Tourism NSW and other relevant agencies.


CSM

D Liaise with the business community, Tourism NSW, Taronga Zoo, National Parks and Wildlife Service, the Waterways Authority, Sydney Harbour Federation Trust, Harbourside Area Command, the SES and other such organisations on matters of shared interest, especially marketing Mosman and special events.

SoE Annual Review - July

CSM

E Address economic development opportunities presented by visitation by relatives and friends of Mosman residents.

Ongoing CSM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

No. of events held involving the business community.

3 3 3 3

Budget Activity

Sub Program


12.03 02 Liaison with relevant agencies 0 6,707 (6,707)

12.03 03 Visitor Information 0 14,732 (14,732)



Regional Development 12.04 - Coordinator: General Manager

4 Year Objectives

A Ensure strong relationships with SHOROC - Manly, Warringah and Pittwater Councils to plan together for regional well-being, liveability and sustainability and to achieve the best Federal and State Government responses to regional needs especially health and transport issues.

B Share innovations, information and resources with neighbouring Councils.


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Regional Projects achieved as reported in SHOROC Annual Report.

TBA TBA TBA TBA


2010/2011

Budget ($’000)

2011/2012

Fwd Est. ($’000)

2012/2013

Fwd Est. ($’000)

2013/2014

Fwd Est. ($’000)

2014/2015

Fwd Est. ($’000)

(121) (124) (128) (132) (136)


Objective



A Support SHOROC politically, strategically and professionally.


DCD, GM

A Monitor the Kimbriki Environmental Partnership Ltd company to ensure access is maintained and the waste management needs of the Mosman community and the region are met economically and effectively.


GM

A Work closely with other SHOROC Councils, especially in the implementation of the SHOROC Regional Directions with a focus on:

• Housing

• Jobs

• Health

• Transport

SHOROC Regional Directions


GM, DCD, DCS, DEP,

A Continue striving for traffic solutions for the Warringah transport corridors with emphasis on the Roseville corridor.


DEP, GM



Objective



B Involve staff at appropriate levels in a range of workshops and professional groups to bring to fruition SHOROC Regional Directions, 4 year Business Plan and 1 year Operational Plan.

Ongoing DCD, DCS, DEP, GM


Indicator


Target 2010/11

Target 2011/12

Target 2012/13

Regional Projects achieved as reported in SHOROC Annual Report

TBA

Budget Activity

Sub Program


12.04 01 SHOROC 0 120,753 (120,753)


Abbreviations

A ................................. Administration ADS ............................ Aged & Disability Services Development Officer ALL ............................. All AS ............................... Assets and Services Manager BEC ............................ Business Enterprise Centre FDC ............................ Family Day Care Coordinator CAC ............................ Children’s Activities Coordinator CALD .......................... Culturally and Linguistically Diverse CC............................... Construction Certificate CD............................... Community Development Department CDSP.......................... Community Development Social Planner CEC ............................ Community Environmental Contract CIL .............................. Community Information Librarian CPI.............................. Consumer Price Index CSDO ......................... Children’s Services Development Officer CSM............................ Cultural Services Manager CS............................... Corporate Support DA............................... Development Application DAPs........................... Development Assessment Planners DCD ............................ Director Community Development DCP ............................ Development Control Plan DCS ............................ Director Corporate Services DEP ............................ Director Environment and Planning DEUS.......................... Department of Energy Utilities and Sustainability DISPLAN .................... Disaster Management Plan DS............................... Manager Development Services E ................................. Environmental Management Manager EA ............................... Executive Assistant EEO ............................ Equal Employment Opportunity EMC............................ Events and Marketing Coordinator EP ............................... Environment and Planning Department ESD ............................ Ecologically Sustainable Development F.................................. Finance Manager FDC ............................ Family Day Care FOI.............................. Freedom of Information FTE ............................. Full time equivalent G ................................. Governance Manager GGRP ......................... Greenhouse Gas Reduction Plan GIS.............................. Geographical Information Systems GM .............................. General Manager HACC.......................... Home and Community Care HR............................... Human Resources IC ................................ Internet Co-ordinator ICAC ........................... Independent Commission Against Corruption ICLEI........................... International Council of Local Environmental Initiatives ISL .............................. Information Services Librarian IT................................. Information Technology Services Manager LAC............................. Local Area Command LAN............................. Local Area Network LEP ............................. Local Environmental Plan LES ............................. Local Environmental Study LGA............................. Local Government Areas LG&SA........................ Local Government and Shires Associations


LR ............................... Library Resources Manager LS ............................... Library Services Manager LSL ............................. Local Studies Librarian LSLCSI ....................... Local Solutions to Local Crime and Safety Issues MAG&CC .................... Mosman Art Gallery and Community Centre MCHD ......................... Manager Corporate and Human Development MComS....................... Manager Community Services MH-SMP ..................... Middle Harbour Stormwater Management Plan Ms ............................... Managers M&R............................ Maintenance and Repair MOCC......................... Mosman Occasional Childcare Coordinator MOSLIB ...................... Mosman Library MOSPLAN .................. Mosman Municipal Council Management Plan MRS............................ Manager Ranger Services MUP............................ Manager Urban Planning NPWS ......................... National Parks and Wildlife Services NSW ........................... New South Wales OCs............................. Office Co-ordinators OOSH ......................... Out of School Hours PA ............................... Property and Assets Manager PACT .......................... Police Accountability Community Team PAL ............................. Police Assistance Line PABX .......................... Private Automatic Branch Exchange PC............................... Personal Computer PCYC.......................... Police Citizens’ Youth Club POEO ......................... Protection of the Environment Operations Act PJN-SMP .................... Port Jackson North Stormwater Management Plan PPC ............................ Public Programs Coordinator RTA............................. Roads and Traffic Authority SCC ............................ Seniors Centre Coordinator SCCG ......................... Sydney Coastal Councils Group SES............................. State Emergency Services SHFT .......................... Sydney Harbour Federation Trust SHOROC .................... Shore Regional Organisation of Councils SoE ............................. State of the Environment Report SQID ........................... Stormwater Quality Improvement Device TLA ............................. Team Leader Administration TLOS .......................... Team Leader Open Space VC............................... Volunteer Coordinator WMAA......................... Waste Management Association of Australia WRAPP....................... Waste Reduction and Procurement Plan YCC ............................ Youth Centre Coordinator YDO ............................ Youth Development Officer YLO............................. Youth Liaison Officer YRC ............................ Youth Recreation Coordinator

mosplan - 4 year delivery plan & 1 year operational plan

Documents

asset management

mosman municipal council

contents council

risk management

emergency management

event management safety

community safety

year plan