morning star business report

morning star

JULY 2012

Business Report

Beebe Home Health Agency

Freedom Academy MentoringAffording your child’s tuition

ALSO INSIDE

Bringing expert care home

Business Report | July 2012

Claire

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Focusing on the ambition and innovation that make

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Business ReportVol.15 No.09

GREATER GEORGETOWNTHE

Chamber of CommerceEvery Wednesday thru August - Georgetown Farmers’ Market from 3-6 p.m. at No. Bedford St. Park

July 4 - 1st Wed. - HAPPY INDEPENDENCE DAY! The Chamber office is closed and our monthly Economic Development Council Meeting is cancelled in observance of the 4th of July holiday. The next Economic Development Council Meeting will be held August 1.July 5 - RESCHEDULED Board of Directors Meeting, 4 p.m. at the New Chamber Office, 229 East Market St., Georgetown.July 11 - 2nd Wed. - Chamber Breakfast Meeting, 7:30-8:30 a.m. at Lighthouse Landing Restaurant, Sussex County Airport in Georgetown - Special Guest Speaker TBA - $9 per person. RSVP by Tues., July 10 by calling 302-856-1544.July 18 - 3rd Wed. - Chamber Mixer, 4:30-6:30 p.m. at Edward Jones, 505 West Market St., Suite 145 in Georgetown. July 25 - 4th Wed. - Chamber Luncheon Meeting, 12-1 p.m. - NOTE (possible) SPECIAL LOCATION TBA. RSVP by Mon., July 24 by calling 302-856-1544.

Linking Business with the Community302-856-1544 | [email protected]

www.georgetowncoc.com

from the editor

N ext month we will turn the focus to Women in Business, which some have said is

a topic that no longer needs to be covered. This, I believe, is a mistake.

Inequality for women is still very much a problem in America, and this is certainly evident in the workplace. I believe it is important to celebrate those women who succeed in spite of those barriers.

Why We Will focus on Women in Business

Daniel Richardson


[contents] 07/12

1421

6 CHAMBER NEWS

10 Strategies for affording your child’s tuition By CAROL KINSLEy

12 GUEST COLUMN To retain or not to retain... good recordkeeping is crucial By MIKE EASTON

14 COVER STORy Beebe Home Health - Beebe Medical brings expert care home By CAROL KINSLEy

18 GUEST COLUMN Indecision and blue eyed camelsBy MATT PARKER

19 HIDDEN TREASURE Freedom Academy Mentoring - Rehabilitating values and goals back into the lives of trouble youthBy CAROL KINSLEy

20 HEALTH REPORT

22 BUSINESS LICENSES

24 BUSINESS DIRECTORy

On the COver

The Beebe Home Health Team. Photo by Eric Young www.youngsstudio.com

5


Chamber Phone Key contact Dues* Members Fax

Bethany-fenwick chamber of commerce 539-2100 carrie subity $211 800 539-9434

Delmar chamber of commerce 846-3336 Diane Johnson $75 67 846-3336

Georgetown Chamber of Commerce 856-1544 Karen Duffield $150 460 856-1577

laurel chamber of commerce 875-9319 Don Dykes $125 125 875-5908

lewes chamber of commerce 645-8073 Betsy Reamer $195 432 645-8412

Milford Chamber of Commerce 422-3344 Jo Schmeiser $165 310 422-7503

millsboro chamber of commerce 934-6777 Amy simmons $150 260 934-6065

milton chamber of commerce 684-1101 Georgia Dalzell $150 120 684-1101

Rehoboth-Dewey chamber of commerce 227-2233 carol everhart $215 1303 227-8351

Seaford Chamber of Commerce 629-9690 Paula Gunson $150 340 629-0281

Central Delaware Chamber of Commerce 734-7513 Judy Diogo $225 868 678-0189

Delaware state chamber of commerce 655-7221 Bill stephano $299 2800 654-0691

Delmarva Black Chamber of Commerce 450-4501 Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

The Central Delaware Chamber of Commerce joined Computers Fixed Today in celebrating their grand opening with a ribbon cutting ceremony. Computers Fixed Today, a Dell service center, is located at 301 E. Camden-Wyoming Ave. in Camden. Stop by and see how they can help you with your technology and/or video surveil-lance systems. Pictured from left, front row: Steve Artz, honorary mayor of Central Delaware Chamber; Sherry Wilkins, Sherry Teague Wilkins Hypnotherapy LLC; John Dalecki, Computers Fixed Today; Lucille Prince; Aaron Chaffinch, Camden town manager; Carol Langiu, Delaware State News; Harry Whiteman, Coffee News Delaware. Second row: Donna Dalecki, Computers Fixed Today; John Prince, Paola Fernandez, WSFS Bank; Kris Klooster, Computers Fixed Today; Travis Mozert, Pfister Insurance.

RiBBon cuttinG

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6


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The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting recently for Cold Stone Creamery located at 43B Rehoboth Ave. Cold Stone Creamery provides super-premium ice cream, cakes, cupcakes, shakes, and smoothies, all made to order. The store is open Sunday through Thursday from noon to 9 p.m., and Friday and Saturday from noon to 10 p.m. For more information, call 302-226-2750 or email [email protected]. Pictured from left: Christy Kitchen, Citizens Bank; Taylor Bell, Numaan Shah, Justin Ahn, Patty Burkentine, RBDBCC; Chris Murphy, Citizens Bank.

RiBBon cuttinGCOLD STONE CREAMERY

CHAMBER NEWS

The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cut-ting ceremony recently for The Galleries at 20 Baltimore Avenue. The Galleries con-sists of multiple studios featuring fine art, digital art, painted furniture, handmade jewelry, hand-thrown pottery, fused glass, carved wood pieces, textile art, and more. Patrons can not only purchase pieces on display, but also meet artists as they work. Most artists working in the studios at The Galleries will create custom commissioned pieces. For more information, call 258-4203 or visit www.PaintiquesGallery.com or www.Wiberg.Gallery.com. Pictured from left: Sherry Surratt, Susan H. Gladstone, Sherry Beles, Jack Wiberg and Joyce Blakeslee.

RiBBon cuttinGTHE GALLERIES

7


CHAMBER NEWS

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a rib-bon cutting ceremony for Delmarva Christian High School (DCHS) in Georgetown recently. Delmarva Christian High School is dedicated to training students spiritually, academically, and physically to know and do God’s will for their lives. Enjoying its eighth year, DCHS students are earning the highest SAT scores and college acceptance rates in Sussex County. For more information, visit www.del-marvachristian.com or call 856-4040. Pictured from left: Scott Kemerling, principal; Patty Burkentine, RBDBCC; Marlene Elliott Brown, president of the Board of Directors; Bob Bennett, executive director of advancement.

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony recently for Modern Mixture located at 62A Rehoboth Ave. With a long tenure in Rehoboth’s restaurant world, Leo Cabrera is now putting his vast experi-ence to work in filling a need for an alternative to pizza and fries with affordable, healthy, and delicious takeout near the boardwalk. Modern Mixture’s menu features a vari-ety of Latin, Mediterranean, American and “fusion” plates. For more information, visit www.modern-mixture.com. Pictured from left: Tabitha Bisking, Citizens Bank; Katie Handy, Sign*A*Rama; Leo Cabrera, Olivia Cabrera, Patty Burkentine, RBDBCC; Chris Murphy, Citizens Bank.

RiBBon cuttinGDELMARVA CHRISTIAN HIGH SCHOOL

RiBBon cuttinGMODERN MIXTURE

The Lewes Chamber of Commerce held a ribbon cutting recently at Peninsula Gallery Fine Art & Custom Picture Framing located on East Savannah Road in Lewes. For informa-tion, call the gallery at 645-0551. Pictured from left: Kathy Davidson, Lewes Chamber board; Fred Beaufait, Lewes City Council; Jim Ford, Lewes mayor; Victor Letonoff, Lewes City Council; Cathin Bishop, Peninsula Gallery; BJ Clark, Peninsula Gallery, owner; Ted Becker, Lewes deputy mayor; Bonnie Osler, Lewes City Council; Betsy Reamer, Lewes Chamber executive director.

RiBBon cuttinGPENINSULA GALLERY

8


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By carol Kinsley

Did you know there's a Student Loan Debt Clock, ticking away like the U.S. National Debt Clock? According to the clock at www.finaid.org, outstanding student loan debt now exceeds one trillion dollars. In June 2010, that figure exceeded total outstanding credit card debt. Makes you think twice about send-ing your kid off to college, doesn't it? Before you — or your child — invest tens of thou-sands in a college education, make sure your student is prepared for the next two or four (or more) years. Of course, the time to think about all this is not the month after gradua-tion, but before one even enters high school.

Check out the admission requirements of any college your student might possibly want to attend. Aim high! Princeton, for example, requires four years of English, four years of math, four years of the same foreign language, at least two years of a lab science and at least two years of history. Also recom-

mended are art, music and a second foreign language.

Arizona State University requires ranking in the top quarter of one's class or an ACT of 22 or an SAT of 1040 or a GPA of 3.0. All students should prepare for the SAT by tak-ing the PSAT. Hint: there's a practice test at www.collegeboard.com.

Dr. Matthew Zink, dean of academic affairs at St. Thomas More Academy in Magnolia, Del., describe his school's goal as "totally preparing students for the rigors they will see in higher education." Academically, students are offered coursework in all areas traditionally expected in a high school educa-tion, with electives in a wide variety of dis-ciplines. English, math, science, history and such are a given.

"We're also preparing them for the world in general," Zink continued. "That's where the spiritual component comes in."

St. Thomas More Academy, he explained, is a Catholic high school of the Diocese of Wilmington. The spiritual aspect is the

Academy's purpose for being here. It is hoped the student will "take what we have instructed in four years to emulate Jesus, to live like Him. The world is a tough place. Without that spiritual component in the lives of our young adults, it is even more difficult."

St. Thomas More also promotes integrated arts, community service and athletics, with a goal toward graduating well-rounded citizens.

Every student must complete a minimum of 25 hours of community service as part of the curriculum. Many students belong to "campus ministry," a term given to the differ-ent clubs such as Key Club, which is mostly service-oriented and requires additional hours. The National Honor Society also requires ser-vice hours as part of its continuing mission.

St. Thomas More offers sports for all seasons — every sport except football in the fall. "In athletics, traditionally the girls' teams have fared better than our gentlemen," Zink said. The girls' soccer team went into the sec-ond round of the state tournament; the girls' basketball team made the state tournament as well. And the girls' tennis team was undefeat-ed. At the state level, participants don't take team awards but individual awards. Members of the girls' tennis team and of the co-ed golf team achieved high rankings, Zink said.

The fine arts program includes theater products through the "Midnight Dreary Players," a club rather than a class. The Players put on four productions last year and will do three in the next school year. Two are staged at the Schwartz Center in Dover. "They are full theatrical performances with an orchestra, sound and design, even if held at the school," Zink said. While performances at the school are held on a stage in the cafeteria, "at the Schwartz Center it's like sitting off-Broadway."

The schools' music program has grown by leaps and bounds in terms of membership and quality of output from its start a few years ago, Zink said. The choral and instrumental ensemble competed in Pennsylvania, return-ing with group and individual honors.

"We have an outstanding art program," Zink continued. "At this time of year the AP studio students put their art on display in the front lobby. It never ceases to amaze me what talents our students have when I look at their sculpture, pen and ink, water color and other projects."

Strategies for affording your child’s tuition

10


St. Thomas More projects the student body will number about 235 students next year, the same as last. Registration is now open, although the matriculation process begins in September with a diocese-wide placement test. With the proximity of the Dover Air Force Base and families mov-ing in and out, there are often transfers during the summer.

Summer classes are mainly for those getting pre-requisites out of the way or a preparation class for those who did not score well on the entrance exam, to help them out for the rigors they will see in the school year.

A profile of graduates, listed on the school's website, includes qualities to be desired in a college applicant as well as anyone applying for a job:

• An effective communication who speaks, writes, and listens honestly and sensitively, responding appropriately;

• A reflective, creative and holistic thinker who solves problems and makes responsible decisions with an informed moral conscience;

• A self-directed citizen who is actively engaged as the primary agent of his/her learning

• A caring person who attends to fam-ily, school, parish and the wider commu-nity.

Those life skills are important, and how a youth spends the summer is also. Don't just sit in front of a screen this sum-mer, whether television, computer or video game. Have some fun, but do something worthwhile. Get involved, explore your interests and build some experiences to list on that college application.

Or, earn some money to pay for tuition, room and board. The website cited above suggests some practical tips for minimiz-ing debt and reducing the cost of college education. It doesn't list an oft-repeated suggestion: go to a community college the first two years. If you can get scholarships, more power to you, but if money's a prob-lem, you can get a good foundation in a local school, perhaps while living at home and working part-time.

Other tips are:• Borrow federal first. Federal loans are

cheaper, more available and have better repayment terms than student loans. [Don't forget, student loans do not disappear if you have to declare bankruptcy!]

• "Live like a student while you are in school so you don't have to live like a stu-dent after you graduate."

• Do not borrow more for your entire education than your expected starting sal-

ary after you graduate....• If you are borrowing more than $10,000

per year for college, switch to a less expen-sive school.

• Submit the Free Application for Federal Student Aid (FAFSA) at www.fafsa.ed.gov

to apply for federal and state grants and search the Fastweb scholarships database at www.fastweb.com to find scholarships for which you are eligible. Every dollar you get in grants and scholarships is a dollar less you will need to borrow.

11


Business licenses, bylaws, bank state-ments, personnel files, sales contracts, insur-ance policies, petty cash vouchers — there seems to be no end to the pieces of paper that fill our file cabinets every year. After two years, the file drawers are filled and the excess winds up in heavy cardboard boxes, destined to be stashed on dusty heavy-duty metal shelves in the basement.

Yes, for some businesses, records reten-tion means packing everything up, putting it in a place where it will never be seen and let-ting boxes pile up year after year.

This is not a good way to manage your business documents.

Business documents play a key role in the operations of your business. Having a good system for maintaining those records is nec-essary to ensure success.

Good recordkeeping ensures that your business is operating in compliance with fed-eral, state and local laws, makes it easier to assemble documents for tax preparation and helps with decision-making and measuring the company’s success.

If you don’t already have a records reten-tion policy and system in place, now is the time to create one. If you do have a policy and system in place, you should check peri-odically to make sure they meet the standards for your industry.

An effective system will ensure that your organization retains all records which are essential to your business and required by law and that your outdated and unnecessary documents are destroyed in a systematic way, so no one can claim that you are acting with bad intentions when records are destroyed.

There is no one-size-fits-all system for records retention. Your policy will depend upon the types of records you keep, what they are used for, standards of your industry and government requirements (including the Internal Revenue Service).

Once you have determined all the types of records your business creates, your next step is to determine how long each of them must be retained.

For records that have any bearing on your

company’s tax returns, that means saving them until the “period of limitations” for that year’s return runs out. “Period of limitations” refers to the time when you may still amend your return to claim a credit or refund, or the IRS can assess additional tax.

However, there will be some records that should be kept for longer periods. Sometimes other laws will establish longer holding peri-ods. Or you might have records relating to the purchase of real estate or large equipment that might be sold at a later date, so paper-work will have to be retained to ensure that you have documentation to establish a capital gain or loss, for example.

In addition, records relating to actual or threatened litigation should also be retained beyond their normal destruction date. You should consult with your legal counsel to resolve any questions about which records should be subject to litigation holds.

In any situation where laws or regulations establish differing recommended or required holding periods, the safest course is to retain the records for the longer period.

As you develop or upgrade your records retention policy and system, numerous online resources can provide helpful information. Among them are the websites for the Internal Revenue Service (irs.gov), the American Records Management Association (arma.org) and Iron Mountain (ironmountain.com), a company that provides record and informa-tion management services.

Depending on your company’s needs, you can create a records retention policy in a variety of formats. Many businesses are able to create a policy that relies primarily on charts or spreadsheets that categorize types of records and sets out holding periods for each type. Your policy should spell out which files should be kept for one year, three years, seven years, or permanent.

No matter how your policy is written, it is also important that your employees under-stand both the policy and system (so training sessions should be scheduled, if necessary) and, if your company is organized in sev-eral departments, someone should be given

responsibility for overseeing records reten-tion in each department. Keep in mind, too, that your records retention policy applies not only to paper files but also to files that are stored on your computer servers and backup systems.

For this reason, your company’s informa-tion technology specialists should participate in creation and review of your policy.

Once your policy and system are in place, the $64,000 question is how to ensure that they are implemented effectively.

Since it is impractical to set aside time weekly or monthly to review old files to determine which outdated ones should be discarded, a better approach is to set aside some time once or twice a year for a docu-ment retention review (this would be a good time to make adjustments to the policy and system, if needed).

Many companies find it convenient to schedule this review shortly after the end of their fiscal year, or a month or so after annual tax returns are completed.

Purging files takes time and so does the actual disposal. If your business has signifi-cant disposal requirements, rather than have someone on your staff feed documents into a shredder, it may be more efficient to use a third-party contractor who will come to your site and properly dispose of your no-longer-needed files.

When using such services, you should be able to create a listing of files that are being destroyed and receive certification from the contractor that the work has been completed. Having such a certification will also be help-ful should questions arise later about the dis-position of certain files.

Having an easy-to-understand records retention policy — and following it — will not only keep your company from drown-ing in paperwork, but it will also ensure that essential documents will be available when you need them.

Mike Easton, CPA, is a Director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

To retain or not to retain …good recordkeeping is crucial

By Mike Easton, CPA

GUEST COLUMN12


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SBA, AARP help older Americans start, grow businesses

The U.S. Small Business Administration and AARP are launching a strategic alliance to provide counseling and training to entre-preneurs over the age of 50 who want to start or grow a small business.

Through SBA’s online training courses and its nationwide network of business men-tors and counselors, the two organizations expect to train 100,000 “encore entrepre-neurs,” men and women over 50 who are starting or running a small business.

“No matter what your age, if you have an idea or a business that’s ready to move to the next level, the SBA wants to make sure you have access to the tools you need to start and grow,” said SBA Administrator Karen Mills. “We know that working side-by-side with AARP, we will be able to reach baby boomers and Americans over the age of 50 who have years of professional expe-rience working for others and are ideally positioned to step out and become their own boss. And, in doing so, they will become job creators and drivers of economic growth in their communities.”

SBA has set up a dedicated web page Americans over the age of 50 featuring: an online self-assessment tool that will help potential small business owners understand their readiness for starting a business as well as information to help with business plan-ning, shaping a winning business idea, pro-fessional counseling, financial services and information to find local resources in your area. This web page can be found at: http://www.sba.gov/content/50-entrepreneurs.

SBA and AARP also will jointly develop and host a customized online course, self-assessment, and webinar series for older entrepreneurs.

SBA already offers a suite of online courses for people who want to start and grow their business. To take a course, go to http://www.sba.gov/training under “online courses.” Course topics include start-up basics, finance strategies, marketing tactics, overseas trade, and more.

For more than 70 million Americans over 50, business ownership is a practical option. It can be a second career or a chance to leverage life experiences into an interesting and financially practical “encore” career.

For more information on SBA’s pro-grams and services, visit www.sba.gov.

By carol Kinsley

Plain and simple truth: after a certain point in treatment, most patients will recuperate faster in their own home, in a familiar envi-ronment and among loved ones. Most prefer to be at home where family and friends can visit at any time. For those who still need skilled nursing care, at least on an intermittent basis, there's home healthcare such as the ser-vices offered by Beebe Home Health Agency.

Owned by and affiliated with Beebe Medical Center, Beebe Home Health Agency provides care for patients after discharge from a hospital or nursing home or after an event that leaves a patient temporarily home-bound. With an order from a physician, care is pro-vided in the patient's home for up to 60 days.

Joan Thomas, special consultant to the president of Beebe Medical Center, and Cheryl-Ann Benn, director of home health, explained how the home health business works.

The federal government provides grants for agencies providing patient visits in the home — anything from skilled nursing, physical therapy, occupational therapy, speech pathology, medical social work to home health aides who provide assistance with hygiene care. Qualifying patients include those with heart disease, congestive heart failure, diabetes, respiratory disease, recent orthopedic surgery or medical management needs. The patient also must be considered home-bound, unable to function in the com-munity or for whom getting out for medical care is difficult, Benn said.

An assessment is required — a 35-page questionnaire that covers not only the patient's medical condition "head to toe" but how the patient functions in his or her home and community and how much the patient is able to do for himself or herself. Among the

questions are what are the goals of the patient and the family.

The assessment is reviewed by Medicare which then says, as Benn put it, "We'll give you this amount of money to go to the home and take care of this patient for us." Providing care for many patients at home has proven more cost effective than care in a medical facility.

Home health care service might include catheter or continence care, wound care, injections or IV therapy or nutritional support. Certified home health aides can periodically provide personal assistance, including bath-ing, dressing and home exercise.

Thomas added that regaining indepen-dence is key. "There are patients who would not be appropriate for referral because the likelihood of achieving independence is slim. This is intermittent care. The patient needs to be able to manage his or her own (non-skilled nursing) care with family or private help. That's why we rely on the assessment. Everything must fall within the guidelines of Medicare."

Another key is reducing the likelihood of the patient requiring readmission to a hospi-tal.

Starting next year, Benn said, the federal government will not provide reimbursement for patients who are readmitted within 30 days of discharge from a hospital.

Benn noted that with 10,000 "Baby Boomers" retiring every day, the federal gov-ernment is looking at ways to reduce medical costs. "Within the next 20 years there will be a big pool of people needing Medicare services, but limited funds. Home health is an alternative and is not as costly as a hospital or nursing home."

With so many people needing care, Benn explained, the agency must be proactive. "We must provide the right amount of care, in the right time frame, and make sure the right

amount of services are available — all with no additional revenue. We must do everything with the given amount of money. It's like hav-ing a budget and having to stay within that amount."

Each patient must receive at least five vis-its within the 60 days, although, depending on need, it could be as many as 40 visits.

If a patient needs additional care, or if there is a change in condition, need for sur-gery or a medical change, care can be extend-ed for another 60 days. Recertification for that period begins with another order from the doctor. "The physician is the manager of the patient while being seen under home health," Benn said.

Thomas said, "The whole effort is a col-laboration between nursing (the case man-ager) and the physician's office. Each patient has a physician's order for home health care that identifies specifically what must be done." If the nurse, in completing the assess-

Beebe Home Health AgencyBeebe Medical brings expert care home


14

ment, finds something different from what the doctor found, the nurse will contact the physician to request an order for additional treatment."

The nurse case manager, Benn said, communicates with the physician, arranges follow-up care, sends a licensed social worker in for community services, who can arrange help in paying for medication, transportation or food when necessary.

"No one knows what the patient is going through until the nurse goes through the front door. If there's no food in the refrigerator, no one knows."

The nurse sees herself as a guest in the patient's home. Some patients are welcoming, Benn said. Others are apprehensive, afraid of being "reported" to the doctor and placed in a facility. "Our No. 1 criteria is to put the patient first. We are invited professionals, but

this is their domain. We must be cautious how we act and talk." Customer service is impor-tant because "they talk to their friends, and we get referrals from them."

Beebe Home Health Agency is Medicare-certified, meaning state and federal Medicare staff have reviewed the competency of the nursing staff, looked at documentation, care plans and patient outcomes, Thomas said. Not all home health agencies are Medicare-certified; those that are not can provide care but costs are not reimbursable from Medicare.

"It's very much a business. We have to look at profit margins and quality issues. Discharge planners recommend that patients and families go online to medicare.gov and see the quality of care provided. Beebe has good scores in the state and the region. We are very proud of our scores. We are in the limelight, not only in clinical care and mea-

suring clinical outcome but also in the need to (provide that care) in a cost-effective way."

Customer satisfaction surveys, conducted by an independent agency, rate Beebe Home Health Agency above 95 percent. Referrals come not just from the hospital (40 percent) but from physicians in the community (30 percent), other hospitals (25 percent) and skilled nursing facilities (5 percent).

"There is never a boring day in home health," Benn said. "We have to be able to change, because every day there's a curve ball. We must rise to the challenge and get it done. That's what makes this profession exciting.

"This is nursing with a Florence Nightingale philosophy — putting a patient in the best condition possible."

For more information about Beebe Home Health Agency, call (302) 854-5210.

COvER STORy

Above left: A Beebe Home Health nurse takes the blood pressure of a patient as part of the new patient evaluation. Above: Beebe Home Health nurse reviews the nursing care plan with patient.Photos by Eric Young, www.youngsstudio.com


15


The Print Shack celebrates 25 years

By Pat Murphy

For part of the week, owner of The Print Shack, Bill Whaley is glad to see Friday come. But come Sunday, he is looking for-ward to Monday morning.

“By Sunday night I am ready to go, this is what I like doing; I like being around people,” said Bill. “I get to deal with other businesses as opposed to the general public. I like that very much.”

Bill Whaley went out on his own with The Print Shack on Aug. 13, 1987. They were located in the Seaford Village Shopping Center for the first five years of the business. Before Whaley entered into the printing business, he was regional mar-keting director for Century 21 in Tyson, Va., and the constant travel and traffic was a nightmare. It was not long before he grew tired of being on the road and soon he found a new love closer to home. The Print Shack prints letterheads, forms, business cards, promotional advertising items, hats and a score of other things that keep Bill and his two employees, Chris Strassel and Suzette Donovan, busy.

In 1992 Bill built his Seaford location, just off Brickyard Road, next to Burton Chevrolet. Bill says they have grown a little each year. Three years ago it was slow, with businesses going bankrupt, there was little need for his products. They relied on the sale of promotional things to get them through. “This year we are getting back to normal,” says Whaley.

Whaley has kept the same two employ-ees, Strassel with almost 25 years of ser-vice, and as the business grew he hired Suzette Donovan, with 24 years of service. Whaley has nothing but good things to say of his two employees. “They take good care of our clients,” says Bill.

There is one other thing that drives Bill Whaley and that is his love of bluegrass or “mountain” music. Whaley, who plays sev-eral instruments helped form a group called “Whaley’s Corner,” and they performed for more than 20 years. A lifetime thrill came to him a few years ago as he made several appearances with country star Norman Wade. His version of “Blue House Painted White” impressed Wade tremendously.

“Retire? I wouldn’t know what to do,” said the highly energized Whaley. “Besides, I get to meet so many nice people.”


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Becker morgan wins Best custom Design

Becker Morgan Group was recently award-ed the 2011 Home Builders Association (HBA) of Delaware Regal Award for Best Custom Design – Architectural Drawings for an Associate for the Nicoletti residence in Lewes. The Regal Awards recognize the achieve-ments and excellence of HBA members and exceptional projects completed within the last year. The Nicoletti residence was designed by Christopher L. Pattey and Eric M. Catellier, AIA of Becker Morgan Group and James R. Baker P.E. of MacIntosh Engineering and was built by Timothy B. O’Hare Custom Builders. Photo by Path Snyder

Today Media wins major awards

At its spring conference, the City and Regional Magazine Association honored Rob Martinelli with the RR Donnelley Lifetime Achievement Award, and Main Line Today with top honors in photography.

The RR Donelley Lifetime Achievement Award recognizes extraordinary achieve-ment and an ongoing commitment to maga-zine excellence. Martinelli, the president and CEO of Today Media, Inc, joins an impres-sive list of nearly 30 founders, publishers and editors who have won this prestigious award.

Main Line Today, a Today Media pub-lication, was nominated for both photogra-phy and best redesign, joining some of the largest magazines in the country, including Los Angeles Magazine, Texas Monthly and Philadelphia Magazine.

Today Media publications include Delaware Today serving the entire state of Delaware and Eastern Shore, Main Line Today serving Pennsylvania’s Main Line and the western suburbs of Philadelphia, Hudson Valley Magazine serving the 7 counties that boarder the Hudson River and Westchester Magazine serving the affluent suburbs of New York City.


I loathe indecision. I’d rather someone make the wrong choice and own it than remain on the fence or wait for the wind to blow to provide a clue on which way to go before deciding. And I bet the people who work for and with you do to.

News flash; you’ll never be 100% sure of anything. I mean, there truly are only two sure things in life; a politician’s inability to tell the truth and that I will never, ever have a weed free yard. No matter what you do, no matter how careful you are or steps you take, you can, and probably will make at least one wrong choice before eventually depart-ing this world (and let’s hope that a wrong choice isn’t the cause for that!).

Even the rich and famous aren’t immune from a wrong decision now and then. Don’t we all know that! There is one example from Hollywood though that clearly shows how indecision can wreck even what should be the surest of ideas.

Consider this. About 25 years ago, two Hollywood stars, icons even, in the primes of their careers, with 17 combined Oscar nominations and a string of box office hits, decided it was time they made a movie together. They hired an Oscar nominated screenwriter, producer and even an Oscar winning composer to boot. They set the story in exotic locations and were given a large budget to operate from. Every possible thing

going for it was in place.So, what happened? Well…Ishtar hap-

pened, that’s what, and has the distinction of being one of the biggest box-office bombs of all time. So how could a movie, with so much going for it, go so wrong? Well, I’m no movie expert but I do know a thing or two about operations. Ishtar, in my opinion is a classic example of what can go wrong when there is too much thought and prepara-tion along with a whole lot of indecision.

For example, days were spent in the Moroccan desert searching for the perfect dune to use in a scene. None perfect enough were found to suit the director’s taste so they spent 10 days creating one!

Another example; 108 hours (hours!) of film were shot for a two hour picture. This is three times the norm, and as you will see, if you’re ever unfortunate enough to watch Ishtar, this inability to make a decision (a vulture was filmed 50 times landing!) result-ed in a final product that was a complete waste of time, money and materials.

But perhaps the best example of indeci-sion occurred in the search for the perfect camel. The director wanted a camel with blue eyes. When one was found though, the person in charge chose not to buy it right away because he thought the price was too high and continued the search. Alas, the buyer couldn’t locate another blue eyed camel (they are rare) so he went back to the original seller to buy that one. However when he offered to now buy it, the seller had gone ahead and eaten it! It’s a shame too because I’m sure a blue eyed camel is just what this movie is missing that prevented it from greatness.

The message is simple. Don’t over plan, over think or micromanage. Do some due diligence, of course, but make a decision and go for it. Sometimes it will be the wrong one but more often than not, I bet you you’ll be right. Ishtar was unfortunate, but Warren Beatty and Dustin Hoffman survived that mistake in the desert and their careers and lives flourished. Yours can too.

Matt Parker is COO for The Insurance Market and IM Financial Services.

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Indecision and blue eyed camels

By Matt Parker

GUEST COLUMN18


By carol Kinsley

Few people may have heard about this month's hidden treasure, the Freedom Academy Mentoring Inc., since it only came into fruition in February of this year. The idea was that of Alonzo Black, who has worked with at-risk children for several years. He tells of sitting in truancy court where judges order young offenders to go to this facility or that. Too many times he has heard a judge say to a youngster: "I've sent you here and there, and you've been unsuccessful in all of them. I just release you to the streets." These kids are 13 or 14 and have no school and no help, Black said. "What will they become? A menace to society. This prompted me to say I've got to do something. Even (in my last position) I saw kids return to the same environment and end up shot, killed, in wheelchair, or in jail. There has to be more! They have to learn more than just math, science and history. They have to learn life skills if we're going to put them back in life. We need to teach proper etiquette: Pull your pants up. Say 'yes, sir' and 'no, sir.' Where did those fundamentals disappear to?

"The sad part is, because Freedom Academy is so new, a lot of grants can't help us because we have no track record. We're basically paying out of pocket to keep afloat."

Black continued, "There are so many kids at risk, it really pulls on your heart strings."

Mrs. Shirley M. Caldwell, Black's mother, is founder and pastor of Freedom Church. Black, who has a degree in psychology and is trained to teach, decided to set up Freedom Academy as a nonprofit 501(c)(3) mentor-ing facility and a "spinoff" of the church. The mentoring academy is designed to help students who have been suspended, expended

or have dropped out. Attendance can be court-ordered or simply by choice.

The objective is to rehabilitate and imple-ment values and goals back into the lives of trouble youths. In addition to academic sub-jects, Black said, "we teach them in several areas of health and hygiene: life skills, drug and alcohol abuse, anti-bullying, gang aware-ness, money management... For those who have dropped out, we help them get back into school and continue, even beyond high school. We help them look for financial aid and schol-arships for college."

Freedom Academy Mentoring was opened in Greenwood, next to Atlantic Aluminum and near Baracah Homes. There are three large classrooms. The staff currently consists of three teachers, an intake coordinator, dietitian and receptionist. Black oversees everything.

Freedom Academy offers a 90-day pro-gram for at-risk children ages 5 to 17. There is also an after school program from 4 to 7 p.m. on Mondays and Wednesdays for students still in school. Each student follows an individual-ized program.

"We advocate on their behalf to get them back into school," Black continued. "Once they've been through our program, passed successfully and met the criteria, we ask the school to review the case and bring them back." If the school does, a trained advi-sor will follow up for an additional 90 days, "visiting the school three to five times a week to make sure the child is on task with all the things he or she has learned here at the acad-emy," Black explained.

According to the organization's website, freedomacademymentoring.org, "Many youth of today have no hope for a promising tomor-row simply because society has failed in

assisting the development of an adolescent mind. We have ignored their cries for help and have been unable to provide them with positive role models, therefore, many have sought the comfort of gangs, special groups or negative influences, and have even decided to drop out of school altogether. Freedom Academy Mentoring's objective is to reverse the self-destructive behaviors of today’s youth by implementing goals, values, self-worth, a sense of accomplishment and belonging."

Freedom Academy Mentoring is becom-ing active in the community also. An Easter egg hunt was held in the spring and movie nights were offered on Friday evenings. Age-appropriate movies were offered in alternate weeks for children 5 to 12 and 13 to 17. "We check the movies first!" Black said.

Everyone is invited to a big community day on Aug. 18 for all sorts of activities and food ranging from popcorn and cotton candy to hot dogs, hamburgers and an oyster/fish fry.

Black hopes the life center also will become a place where adults can get help in preparing for a GED to complete high school education, but in order to do that the academy needs funding for more computers.

"And, because of our location and the array of nationalities here," Black added, the acad-emy would like to be able to bring in addi-tional teachers to teach English as a second language.

With school out for the summer, atten-dance at the academy has dwindled, but Black is hoping donations will help gear up for an even bigger year next year. Donations may be sent to Freedom Academy Mentoring, 12136 Sussex Highway, Greenwood, Del. 19950. For more information, call (302) 495-7080 or visit freedomacademymentoring.org.

Freedom Academy Mentoring

HiddEN TREASURE

Rehabilitating values and goals back into the lives of trouble youth

19


HEALTH REPORT

A new Emergency Department will save precious minutes for emergency patients from the greater Smyrna area.

Bayhealth recently joined with local community leaders in breaking ground on a new $3.4 million Emergency Department at Smyrna-Clayton Medical Services.

When the new facility opens in late 2012, residents of Smyrna will no longer need to travel the estimated 25 minutes south or 30 minutes north to receive emergency care.

“In emergency medicine, those saved min-utes could translate into saved lives. We will ensure Smyrna residents receive the lifesaving care they deserve,” said Bayhealth Emergency Department & Trauma Services Director Patricia Fuller.

According to Fuller, research shows that Bayhealth Kent General receives an estimated 6,300 emergency patients from the Smyrna-Clayton area each year.

The new eight-bed Emergency Department facility at 401 North Carter Rd. in Smyrna will offer a fully-staffed 24 hour Emergency Department equipped to treat a wide variety of emergent and non-emergent medical issues. The new E.D. will feature a 20 member staff of nurses and other clinical personnel to augment a rotating team of Emergency Department physicians.

A rapid triage will ensure that every patient is assessed and assigned to a nurse and physician quickly.

Bayhealth breaks ground on new Smyrna E.D.

Local community leaders join Bayhealth officials for the groundbreaking of a new Emergency Department that is scheduled to open in Smyrna by the end of 2012.

Nemours Health & Prevention Services and Walkable, Bikeable Delaware have partnered with the Rehoboth Beach-Dewey Beach Chamber of Commerce. The partner-ship will offer a program geared to encour-age physical activity such as walking, biking, running and other recreational activities and is in effect now through Sept. 30.

In order to participate and qualify for prizes, participants will need to average a minimum of 60 minutes of activity per day (total minutes divided by 126 days). Delaware State Park annual passes for 2013 will be given to the top 500 winners – pass prizes are limited to one per family. The grand prize winner will receive a four-night stay in a cottage at the Delaware Seashore State Park. To register and begin recording your minutes of activity, go to www.beach-fun.com, click into the Site Index beach ball and click on “Beach Feet – Sussex Outdoors.”

For more information, contact Carol Everhart at 227-2233, ext. 13 or [email protected].

Chamber partners with Sussex Outdoors Program

Beebe named 'cost efficient provider'

Beebe Medical Center stands out as a hospital that provides high quality patient care at an efficient cost, the latest U.S. Government report evaluating care at hospi-tals throughout the nation reveals.

Detailed information on everything from patient infection rates and serious complications to how patients are treated during a heart attack, a bout of pneumonia, or in a surgical procedure is spelled out in the Medicare Hospital Compare web pages found at http://hospitalcompare.hhs.gov. Details summarize the results of the lat-est complete fiscal year - from July 2010 to June 2011. The details show that Beebe Medical Center, in general, rates either bet-ter than the national rate or at the national rate in dozens of specific, measures related to quality and safety. Beebe Medical Center rates better than the national benchmark for the amount of money that is spent per patient on each episode of care.

20


In recognition of nurses and of the impact they make in the hospital and throughout the healthcare field, Beebe Medical Center has established three prestigious nursing awards - The Award for Nursing Excellence, The Award for Nursing Leadership, and The Award for Nursing Scholarship.

These awards were presented at a special ceremony to three Beebe Medical Center, longtime nurses who have continually exemplified the qualities to which all nurses aspire. The nurses are: Eleanor P. Cordrey, RN, who received the Award for Nursing Excellence; Bonnie Austin, RN, BS, who received the Award for Nursing Leadership; and Connie Bushey, MSN, Med, RN, execu-tive director of the Margaret H. Rollins School of Nursing at Beebe Medical Center, who received the Award for Nursing Scholarship.

Eleanor P. Cordrey, who retired from Beebe Medical Center in 2000 after 50 years of service, continues today in a volunteer capacity. She graduated Beebe School of Nursing in 1951 and moved right into work-ing at Beebe Medical Center. Though Eleanor worked just about everywhere in the hospital over the years, she predominately is known for what she did in Women’s Health. She set up the neonatal resuscitation program and the Labor and Delivery program. She is known for putting her patients’ concerns first and building relationships on trust, always includ-ing families in treatment decisions. She taught until she retired, and continues to mentor others, encouraging them to reach for their dreams and to obtain their nursing degrees.

Bonnie Austin, who is a nurse supervisor in the hospital, has a reputation for focusing on best practices. She is known as someone who leads by example and is a strong team member, fostering collaboration between interdisciplinary teams and exhibiting strong conflict resolution skills.

Bonnie graduated from the Beebe School of Nursing in 1962. After gradua-tion, she earned a bachelor’s in nursing from Wilmington College (now University). She worked in the Medical-Surgical Unit at Beebe and was the head nurse in Pediatrics. In 1968 she unexpectedly moved to the Beebe School of Nursing, where she taught Pediatric Nursing. She taught for 31 years and then in 1999, returned to the hospital as a nursing supervisor. This year she is celebrating her

50th anniversary with the hospital.Connie Bushey has been continually com-

mitted to the education of nurses. Today, she remains the director of the Margaret H. Rollins School of Nursing at Beebe Medical Center, leading the former Beebe School of Nursing into a new era of continued education and advancement in the education of nurses.

Connie graduated from the Beebe School of Nursing in 1968, and worked as a nurse at Beebe Medical Center from 1968 to 1970. She earned her bachelor of science in nursing from the University of Iowa in 1973 and then became an instructor at the School. She earned a master’s in education form Salisbury State

in 1980 and the following year became cur-riculum coordinator. In 1989, she took over as school director. Because it was necessary for the school’s recertification, she attained a second master’s degree. In 2011, she earned a master’s in nursing from Wilmington University. Connie has led the growth and expansion of the School of Nursing, the only hospital-based nursing school in the state.

A committee of Beebe Medical Center nurses chose the honorees. The process was a lengthy one, with committee members making sure that they captured the essence of what it is to be a nurse, specially a Beebe Medical Center nurse.

Beebe holds first Nurse Practice Recognition Ceremony

From left: Eleanor P. Cordrey, RN, Bonnie Austin, RN, BS, Connie Bushey, MSN, Med, RN, Executive Director of the Margaret H. Rollins School of Nursing at Beebe Medical Center, and Paul Minnick, RN, MSN, NEA-BC, vice president of Patient Care at Beebe Medical Center

21


BUSINESS LICENSESBETHANY BEACH

14 Global; 14 N. Pennsylvania Ave., Bethany Beach; retailer-restaurant

Mizze LLC, Fried Rice Asian Grill; 100 Garfield Pkwy. #8, Bethany Beach; retailer-restaurant

Turtle Beach Cafe LLC; 98 Garfield Pkwy., Ste. 102, Bethany Beach; retailer-restaurant

BRIDGEVILLEFamily Dollar Stores of Delaware Inc.,

Family Dollar Store #4674; 9577 Bridgeville Ctr., Unit 6, Bridgeville; tobacco products retailer

Garner, Steve; 148 Widgeon Way, Bridgeville; professional and/or personal services

DELMARFamily Dollar Stores of Delaware Inc.,

Family Dollar Store #1776; 38650 Sussex Hwy., Unit 3, Delmar; tobacco products retailer

JW Honess Construction & Remodeling; 38193 Robin Hood Rd., Delmar; contractor-residential

DOVERAdvocate of Healing; 152 Midessa Xing,

Dover; professional services-counselorAgile Rendeirng LLC; 23 Devonshire Ct.,

Dover; professional and/or personal services-unclassified

All Seasons Landscaping Inc.; 154 S. Fairfield Dr., Dover; contractor-residential

AW Management Ag Inc.; 435 N. Dupont Hwy., Dover; professional and/or personal services

Benanko Inc.; 142 Harvest Grove Trl., Dover; reconciliation purpose code

Bluestar Parkway Ventures; 9 E. Loockerman St., Dover; motor vehicle les-see/lessor

Boe, Evelyn S.; 19 River Chase Dr., Dover; reconciliation purpose code

Callahan, Bruce E., Pretzel Fetish; 19 Squire Cir., Dover; retailer-restaurant

Close to Home Early Child Care; 3005 Raintree Dr., Dover; professional and/or per-sonal services

Compas Plumbing LLC, Luis A. Carbajal; 215 N. Wilson Ave., Dover; con-tractor-residential

Compassionate Diagnostics LLC; 740 S. New St., Dover; professional services-

medical officeCurley, Theresa, Black Knight; 1158 Fast

Landing Rd., Dover; drayperson/moverCutler, Victor; 41 S. New St., Dover; rec-

onciliation purpose codeDavidson, Corey N., Homlet Shopping

Center; McKee & Walker Road, Dover; rec-onciliation purpose code

Downs, Pierre; 67 S. Queen St., Dover; retailer-various products

Downs, Shalonda; 67 S. Queen St., Dover; retailer-various products/motor vehicle dealer

Draper, Hannah E., Hannah E. Draper, MSN, RN; 118 Red Oak Dr., Dover; profes-sional and/or personal services

Duckworth, Chris; 756 S. Halsey Rd., Dover; reconciliation purpose code

Excel Landscapes LLC; 95 Majill Ln., Dover; professional and/or personal services-unclassified

Family Dollar Store of Delaware, Family Dollar Store #3634; 1720 S. Governors Ave., Dover; tobacco products retailer



Fisher, James, We Tint; 1001 White Oak Rd., Apt. N32, Dover; professional and/or personal services

Game Lounge LLC; 1015 Walker Rd., Dover; reconciliation purpose code

Global Oil and Gas Investments; 435 N. Dupont Hwy., Dover; sales representative

IDP, ICARE2INSPIRE; 430 State College Rd., Apt. 421, Dover; retailer-dry goods & apparel

Kaizen Karate Academy Inc.; 46 Lost Tree Ct., Dover; professional and/or personal services

McCloud, Dawn N. Gracious Hands; 125 Westover Dr., Dover; professional and/or personal services

McMillan Jr., Richard, Mowing Dover Lawn Svc.; 18 Loockerman Ct., Dover; rec-onciliation purpose code

Napier, James, Capital Shoe Repair; 237 W. Loockerman St., Dover; professional and/or personal services-unclassified

Nicholson, Lewis E., Performance Construction; 806 River Rd., Dover; recon-ciliation purpose code

Posley, Jacqueline T.; 285 Samuel Paynter Dr., Dover; professional and/or per-

sonal services-unclassifiedSleep Cheap Mattress Warehouse; 5075A

N. Dupont Hwy., Dover; retailer-furniture & fixtures

SMI Consulting LLC; 3 Deborah Dr., Dover; professional and/or personal services

Smith, James E., Beyond Recognition General Contractor; 36 Quillen St., Dover; contractor-residential

Street, Jill B., JBS Speech Language Therapy; 500 Troon Rd., Dover; professional and/or personal services

Walk & Roll Child Care; 1008 Avocado Ave., Dover; professional and/or personal services

Wilson, Sherry L., S.L. Wilson Financial; 129 Lingo Dr., Dover; reconciliation purpose code

GEORGETOWNCalderon Market LLC; 432 E. Market St.,

Georgetown; reconciliation purpose code Echo Service LLC; 809 Ingramtown Rd.,

Georgetown; contractor-residentialFallon Electric; 27892 Avalon Dr.,

Georgetown; contractor-residentialHughes, Lori A., Lorilicious Cakes;

22664 Little St., Georgetown; reconciliation purpose code

Jerry Stipple Drywall LLC; 27954 Wagner Rd., Georgetown; contractor-resi-dential

Partyka, Jennifer A.; 24008 Deep Branch Rd., Georgetown; professional services-counselor

Riedel, Jerald, Key Booth; 1794 Thompsonville, Georgetown; professional and/or personal services

Siwarski, Christopher; 1359 Bender Farm Rd., Georgetown; contractor-residential

Sockriter, Christopher M., CS Services; 18604 Shingle Point Rd., Georgetown; con-tractor-residential

Yoc, Edy E.; 24207 Dupont Blvd., Apt. A, Georgeown; reconciliation purpose code

GREENWOODH&C Insulation; 25560 Business Park

Dr., Unit 4, Greenwood; contractor-residen-tial

LAuRELBlackout; 611 W. 7th St., Laurel; recon-

ciliation purpose codeEast Coast Defense LLC; 28128 Dukes

Lumber Rd., Laurel; professional and/or per-

22


sonal servicesFamily Dollar Stores of Delaware, Family

Dollar Store #1015; 1001 S. Central Ave., Laurel; tobacco products retailer

Family Dollar Stores of Delaware, Family Dollar Store #3458; 1001 S. Central Ave., Laurel; tobacco products retailer

Palmersphereonline; 32823 Shockley Rd., Laurel; wholesaler-any products

Pugh, Jamin, Pugh Lawncare; 28476 Fire Tower Rd., Laurel; professional and/or per-sonal services

Shoreline HVAC LLC; 1192 East Ct., Laurel; contractor-residential

Stairs and Flares; 32524 Aero Dr., Laurel; personal services-amusement conductor

Ybarra Construction LLC; 31548 Mount Pleasant Rd., Laurel; contractor-residential

LEWESBarbara Hatch; 33191 Jolyns Way,

Lewes; direct care workerBelov, Anton V., North Shore Painting;

34550 Titleist Ct., Unit 31, Lewes; contrac-tor-residential

Brothas Unlimited Lawn Care; 32001 Kendale Rd., Lewes; residential contractor/developer

Giulianova, Inc.; 101 2nd St., Lewes; professional and/or personal services-unclas-sified

Himes, Gabrielle L.; 22707 Camp Arrowhead Rd., Lewes; professional and/or personal services

Horst, Pearl, Pearl Horst; 5 Applewood Ln. Lewes; direct care worker

KMK Enterprises LLC; 30946 Knoll Ct., Lewes; contractor-residential

Kronos Physical Therapy LLC; 32890 Misty Ln., Lewes; professional serives-phys-ical therapist

Lesko, James J., Wolfe Runne; 16394 Ketch Ct., Lewes; professional and/or per-sonal services

Lewes Beach Surf Co.; P.O. Box 481, Lewes; retailer-dry goods & apparel

Posture Holdings LLC; 110 Anglers Rd., Unit 101, Lewes; commercial lessor

Rohrbaugh, Michelle, Chelle's Crafts; 17370 Coastal Hwy., Lewes; retailer-various products

Snoyo LLC; Unit 18, 17252 N. Village Main Blvd., Lewes; retailer-restaurant

Treasures LLC; 116 2nd St., Lewes; retailer-dry goods & apparel

MILFORDDelmarva Precision Grinding; 906 SE

2nd St., Milford; professional and/or personal services

Family Dollar Stores of Delaware, Family Dollar Store #1627; 237 NE Front St., Milford; tobacco products retailer

Jones, Rodney A., Fish Whisperer Charters; 14 Rogers Dr., Milford; profes-sional and/or personal services-unclassified

Romeus, Dachemy, Doch K. Car Specialist; 400 Valley Dr., Unit 8, Milford; personal service-motor vehicle service

MILLSBOROBismillah Five Stars LLC, Five Stars

Roadside & Lock Svc.; 800 Edwards Blvd., Unit 808, Millsboro; reconciliation purpose code

Cijeayn Marketing; 32327 Bayshore Dr., Millsboro; professional and/or personal ser-vices

Cogar, Frances E., Joe's Barbecue; 32008 Long Neck Rd., Millsboro; retailer-restaurant

DR Contracting LLC; 34607 Stem St., Millsboro; contractor-residential

Delone Pro-Cleaning Services; 30993 Crepe Myrtle Dr., Unit 121, Millsboro; pro-fessional and/or personal services

Family Dollar Stores of Delaware, Family Dollar Store #1399; 28541 Dupont Blvd., Unit 2, Millsboro; tobacco products retailer

GJMDELMOTO LLC, Castrol Premium Lube Express; 28569 Dupont Blvd., Millsboro; personal service-motor vehicle service

Jenn Waite Family Daycare; 29985 Iron Branch Rd., Millsboro; professional and/or personal services

Lee Myung; 30492 Oak Ridge Dr.,

Millsboro; reconciliation purpose codeLong Neck Mechnical Services; 26163

Skip Jack Ln., Millsboro; contractor-residen-tial

McGee, Katrina; 28503 Catherine Ln., Millsboro; reconciliation purpose code

Vitales WS; 26512 Topaz Rd., Millsboro; wholesaler-food processor

WB Chandler Company LLC, Billy's Superior Brand; Rt. 24, Millsboro; retailer-various products

SEAFORD715 East King Street Operations; 715 E.

King St., Seaford; personal services-nursing/rest home

D&R Services; 120 N. Bradford St., Seaford; personal services-general repairper-son

Ed's Auto Center Inc.; 26779 Masters Way, Seaford; motor vehicle dealer

Family Dollar Stores of Delaware, Family Dollar Store #2081; 535 E. Stein Hwy., Seaford; tobacco products retailer

Fees, David F., Avian Studies; 514 N. Willey St., Seaford; professional and/or per-sonal services

Harbor Pizza Inc., Red I Collections; 16 N. Market St., Seaford; mercantile or collec-tion agency

Lovelace Glen C. III, Lovelace Contracting; 29424 N. Oak Grove Rd., Seaford; contractor-residential

Pizza Bella LLC, Anytime Fitness; 729 E. Ivy Dr., Seaford; professional and/or per-sonal services

Sammons, Jerry William Construction; 28395 Ellis Mill Rd., Seaford; contractor-residential

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 5 pm

Concord Pet Food & SuppliesConcord Pike 302-478-8966Shoppes of Red Mill 302-737-8982Peoples Plaza 302-836-5787Hockessin 302-234-9112Suburban Plaza 302-368-2959Shoppes of Graylyn 302-477-1995Chestnut Run 302-995-2255

Middletown Crossing 302-376-1616Community Plaza 302-324-0502Aston, PA 610-364-1100Edgehill s/c, Dover 302-672-9494West Chester, PA 610-701-9111Rehoboth 302-226-2300Fox Run 302-838-4300

Elkton 410-398-5554Milford 302-424-8373New London 610-869-8838Thornbury 610-399-0124Smyrna, DE 302-653-1515Seaford, DE 302-628-1001Logan Township, NJ 856-467-0022

23


ACCOUNTING

Horty & Horty, P.A.Doug Phillips, CPA, [email protected] N. DuPont Hwy.Dover, DE 19901

ADVERTISING

Morning Star Business ReportBryant Richardson302-629-9788302-629-9243 [email protected] Norman Eskridge Hwy.P.O. Box 1000Seaford, DE 19973

ARCHITECTS & ENGINEERS

Davis Bowen & Friedel, Inc.Randy Duplechain, P.E.302-424-1441www.dbfinc.com 23 N. Walnut St.Milford DE 19963

George, Miles & Buhr, LLCMichelle Everngam302-628-1421302-628-8350 [email protected] High St. Seaford, DE 19973

BUSINESS ORGANIZATION

Better Business Bureau of DelawareChristine Sauers302-221-5255302-221-5265 [email protected] Reads WayNew Castle, DE 19720

CHAMBER OF COMMERCE

Bethany-Fenwick Area Chamber of CommerceCarrie Subity302-539-2100302-539-9434 [email protected] Coastal HighwayFenwick Island DE 19944

Central Delaware Chamber of CommerceJudy Diogo302-734-7513302-678-0189 [email protected] N. DuPont Hwy. Dover, DE 19901

Georgetown Chamber of CommerceKaren Duffield302-856-1544302-856-1577 [email protected] E. Market St., PO Box 1Georgetown, DE 19947

Lewes Chamber of CommerceBetsy Reamer302-645-8073Toll Free 877-465-3937302-645-8412 [email protected] Kings Hwy., P.O. Box 1Lewes, DE 19958

Greater Millsboro Chamber of CommerceAmy Simmons302-934-6777302-934-6065 [email protected]. Box 187Millsboro, DE 19966

Milton Chamber of CommerceGeorgia Dalzell302-684-1101www.historicmilton.comchamber@historicmilton.com707 Chestnut St., P.O. Box 61Milton, DE 19968

Rehoboth Beach - Dewey Beach Chamber of Commerceand Visitor CenterCarol Everhart302-227-6446302-227-2233 ext. 13302-227-8351 [email protected] Rehoboth Ave. Rehoboth Beach, DE 19971

Greater Seaford Chamber of CommercePaula Gunson302-629-9690302-629-0281 [email protected] 304 A High St.Seaford, DE 19973

EDUCATION

Delaware Technical Community CollegeCorporate and Community ProgramsChristopher M. Moody, Director302-855-1665302-858-5456 faxwww.dtcc.edu/owens/[email protected] Technology CenterPO Box 610Rt. 18, Seashore HighwayGeorgetown, DE 19947

University of DelawareProfessional & Continuing StudiesTara Kee866-820-0238302-831-3292 faxwww.pcs.udel.edu [email protected]

ENVIRONMENTAL CONSULTING

Envirotech Environmental Consulting, Inc.Todd Fritchman302-645-6491www.envirotechecinc.cominfo@envirotechecinc.com16394 Samuel Paynter Blvd.Suite 203Milton, DE 19968

BUSINESS DIRECTORY

24


FINANCIAL

Bank of DelmarvaScott Rukowicz302-875-5901302-875-1766 [email protected] East Market St.Laurel, DE 19956

County Bank9 Sussex County Locations302-226-9800302-226-3182 faxwww.CountyBankDel.com19927 Shuttle Rd. (Main Office)Rehoboth Beach, DE 19971

Del One Federal Credit Union7 Statewide LocationsAmy Resh302-672-1492302-739-1790 [email protected] Beiser Blvd.Dover, DE 19904

Delaware State Police Federal Credit UnionStephen Cimo302-856-3501 ext. 120302-856-2539 [email protected]. Box 800Georgetown, DE 19947

First Merchant ServicesRonald W. Burke302-875-5645302-875-0935 [email protected] Johnson RoadLaurel, DE 19956

Seaford Federal Credit UnionSeaford BranchMary Adams302-629-7852302-629-9125 [email protected] Professional CenterRt. 13 SouthSeaford DE 19973

Seaford Federal Credit UnionDagsboro BranchVeronica Nhan-Nock302-934-1774302-297-0016 [email protected] Dupont Hwy. Dagsboro, DE 19939

Sussex County Federal Credit UnionDebbie Jewell302-629-0100302-629-0966 [email protected] Bridgeville Hwy.Seaford, DE 19973

FUNERAL SERVICES

Watson yates Funeral HomeGary Yates302-629-8561302-629-7961 faxFront & King St.Seaford, DE 19973

GRAPHIC/WEBSITE DESIGN

Dean Design Marketing GroupJane E. Dean302-674-5007877-407-9800717-898-9570 [email protected] Water St.Lincoln, DE 19960

HEALTH

Nanticoke Health ServicesSharon Harrington302-629-6611302-629-3211 [email protected] Middleford Rd.Seaford, DE 19973

Bayhealth Kent General - Milford MemorialPam Marecki302-744-7013302-735-3227 [email protected] 640 S. State StreetDover, DE 19901

INSURANCE

Farnell & Gast InsuranceJoe Gast, CPCu302-629-4514302-536-6257 [email protected]@averyhall.com500 W. Stein HighwaySeaford, DE 19973

Lyons CompaniesDavid F. Lyons, Sr.David F. Lyons, Jr.Lew Harrington302-227-7100www.lyonsinsurance.cominfo@lyonsinsurance.com19643 Blue Bird Lane, unit 8Rehoboth Beach, DE 19971

Pratt Insurance Inc.Howell Wallace302-653-6681800-282-8590 DE800-497-7288 MD302-653-2370 Faxwww.pratt-insurance.compratt-insurance@pratt-insurance.comFour Village SquareSmyrna, DE 19977

INTERNET SERVICE & WEB PAGE DESIGN

Delmarva DigitalTim Smith302-875-7700302-875-8288 [email protected] LaureltowneLaurel, DE 19956

LEGAL

Sergovic, Carmean & Weidman, P.AAttorneys At LawJohn A. Sergovic, Jr.Shannon D. CarmeanLeslie Case DiPietro302-855-1260302-855-1270 faxwww.scdelaw.com142 E. Market St.PO Box 751Georgetown, DE 19947

Law Offices of Karen Y. Vicks, LLC302-674-1100888-598-8890500 W. Loockerman Street, Suite 102Dover, DE [email protected]

OFFICE FURNITURE AMI Business InteriorsTom Woodstock800-830-0801302-226-0801302-226-0302 faxwww.archmktg.com [email protected] Glade Circle WestRehoboth, DE 19971

PAYROLL SERVICE

Payroll ProfessionalsJessica Amaty302-645-5700302-645-0395 [email protected] Savannah Rd.Lewes, DE 19958

25


HIGHMARKBCBSDE.COMHighmark Blue Cross Blue Shield Delaware is an Independent Licensee of the Blue Cross and Blue Shield Association.

We’re adopting a new name. And while the name changes, what we’ve been doing for almost 80 years doesn’t. Delivering on our commitment to provide members with access to aff ordable, high-quality coverage as the state’s number one choice for health insurance.

Same value, same coverage, same continued commitment to the people of Delaware.

OUR NAME HAS CHANGED. WE HAVEN’T.

Working we ll together.

Blue Cross Blue Shield of Delaware is now HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE

12-04809_HMK_Lighthouse_DE_Morningstar_Biz_A.indd 1 6/4/12 3:40 PM

PORTRAITS

Portraits In The SandDave Koster302-226-9226302-226-8424 faxwww.portraitsinthesand.combusinessreport@portraitsinthesand.com110 White Oak Rd.Rehoboth Beach, DE 19971

REAL ESTATE

Long & Foster Real Estate, Inc.Tracey Espada302-227-2541800-462-3224302-227-8165 faxwww.longandfosterde.com37156 Rehoboth Ave.Rehoboth Beach, DE 19971

Coldwell Banker Resort RealtySkip Faust302-227-5000 office302-745-8764 cell302-227-3804 [email protected] Coastal Hwy.Rehoboth Beach, DE 19971

TRANSPORTATION

Pyramid Transport302-337-2210800-754-7775www.pyramidtransport.com18119 Sussex Highway unit 2Bridgeville, DE 19933

TRAVEL

Misty TravelBarb Stetzer, MCC, [email protected]

UTILITIES

Artesian Water CompanyStuart Lindner302-453-6900302-645-7751800-332-5114302-453-6957 [email protected] Churchmans Rd.Newark, DE 1970214701 Coastal HighwayMilton, DE 19968

List your business in the Business Directory today.

[email protected]

26

HIGHMARKBCBSDE.COMHighmark Blue Cross Blue Shield Delaware is an Independent Licensee of the Blue Cross and Blue Shield Association.

We’re adopting a new name. And while the name changes, what we’ve been doing for almost 80 years doesn’t. Delivering on our commitment to provide members with access to aff ordable, high-quality coverage as the state’s number one choice for health insurance.

Same value, same coverage, same continued commitment to the people of Delaware.

OUR NAME HAS CHANGED. WE HAVEN’T.

Working we ll together.

Blue Cross Blue Shield of Delaware is now HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE

12-04809_HMK_Lighthouse_DE_Morningstar_Biz_A.indd 1 6/4/12 3:40 PM


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