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MOONLIGHTING: FACTOR AFFECTING JOB PERFORMANCE
AMONG STAFF AT KLANG VALLEY PUBLIC HOSPITAL
Mohd Zdikri bin Md Sabron & Aliza binti Abu Hassim
Faculty of Administrative Science & Policy Studies Universiti Teknologi MARA (UiTM)
Shah Alam, Selangor, Malaysia
ABSTRACT
Nowadays, as the whole world is complaining on the increasing of the cost of living, many had suggested that employer should allow their staff to engage in similar activity such as ‘moonlighting’ to gain extra income. In Malaysia, the government stress out that all this while there are rules and regulation must be obeyed by the staff and it is still effective until today. With regard to those who wish to undertake ‘moonlighting’ and venture into small businesses, they must ensure that they follow rules and regulations. Based on Ordinance 5, Rules and Regulation of Public Servant (Behavior and Procedures) 1993 and Rules and Regulation of Public Servants (Behavior and Procedures ) Amendment 2002, every staff is allowed to ‘moonlight’ once they got a written permission to do so by their Head of Department. However these staff may face challenges when engaging in ‘moonlighting’ such as poor performance, absenteeism, fatigued and career conflict on primary job. The aim of this paper is to develop and implement self-efficacy concept in ‘moonlighting’ and the effect on performance at their primary job. The framework of self-efficacy adapted in this study is carefully designed as to go well with the area of inquiry. The valuable participation will be very much helpful to arrive at the findings that will expose the effectiveness of the implemented research by the supporting institutions. The types of investigation in this paper is causal study whereby this research is conducted in order to determine the important factors that associate with the moonlighting among staff. Questionnaires were distributed to respondent in the process to get important view towards this moonlighting activities. In addition to that, basic statistical and advance analytical tools have been employed to evaluate the findings. A pilot study was conducted among 30 respondents from the staff of Public Hospital in Klang Valley. From the pilot study it was found that staff who are always involved in moonlighting are constructing personal meaning for conceptual change in their performance where self-efficacy concept has enhanced emotional stable, conscientious in decision making and personal confident among staff.
Key Words: Self-Efficacy, Moonlighting, Performance.
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1. Introduction
Moonlighting usually means that people are holding one or two job but at the same time, they have
a primary job and the reason that people do moonlighting is to increase their income. This situation
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is commonly known as ‘moonlighting’ which is defined as to work on an extra job, especially without
telling your main employer. Moonlighting is also referred to as side job or dual career done by the
employee. Betts (2011) stated that this side job is done to supplement their primary job income.
According to Shishko and Rostker (1976), the term 'moonlighting' is synonymous with second job,
dual careers, and multiple careers. An individual is considered doing a moonlighting or said to be
moonlighted if he is still attached to the primary job but at the same time has another job to earn
more money. Normally, in the discussion of secondary job-holdings, there are two issues to be
focused on. First, employees who moonlight with the approval by the employer and second, they do
it illegally. In this study, self-efficacy concept was believed to enhance positive effect on
performance even though employee engages in moonlighting. According to Bandura (1997) self-
efficacy is related to self-control, resilience in the face of failure, the performance and task efforts
and effective problem solving. Therefore, with high level of self-efficacy, it will increase motivation in
their workplace. In addition, self-efficacy will also increase emotional stability among employee and
play an important role in changing individual behavior.
2. Problem Statement
Moonlighting is not only an issue in Malaysia, but has been acknowledged as an issue in many
countries. The debate surrounding moonlighting covers many perspectives such as moonlighting can
contribute to poor performance, moonlighting can contribute to job stress, moonlighting can
contribute to absenteeism and moonlighting can contribute to the termination of employees
because of their poor performance on primary job. Moonlighting is an issue mostly in the
government organizations in Malaysia; however the issue becomes one of the government concerns
recently. Recently, a letter issued by the Public Services Department of Malaysia on 6th March 2014
strictly warns all staff in government organizations against involving in any activity of moonlighting
such as selling product or doing business during office hours. Even departments that did not give
specific data regarding moonlighting case, but based from observation, found that many
government staff conduct business during office hour (Public Service Department of Malaysia, 2014).
According to statistical data provided by the Public Service Department of Malaysia (PSD), a total of
3,921 cases involving work related performance were recorded by the department from the year
2009 to 2013. From the total, only 48 cases involved moonlighting cases which has been traced by
Public Service Department (PSD). This is because the department faced difficulty to find proof
related to moonlighting activity and normally they will keep it a secret. The cases did not include
fault that was managed by other government department itself in conducting moonlighting. In
addition, moonlighting trends cause poor performance among government staff when a report
made by News Straits Time in 2007 found that about 10% to 15% from 20,000 cabbies in Klang
Valley are from government staff and they start moonlighting and skipping from their primary job as
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early as 4.00 p.m. The attitude of government staff who always skips from work will affect their
performance on primary job and government should take an action to avoid this issue from
becoming serious (Loh, 2007). Therefore, in such situation, a study must be carried out here and by
presenting a suitable concept, the best solution is to require answer to the problem, whether
moonlighting causes the increasing number of performance problem among staff in government
organization.
3. Literature Review
In this chapter, it focuses on the literature review related to this research. It provides the overview
of this research in details such as the philosophy of the topic and the relevant information that
relates to the topic discussed, such as the suitable concept to be apply in this study and the gap
between previous existing researches. This study focusing on both (legal and illegal) staff who
engage in moonlighting to evaluate various findings. The experience of staff who engage in
moonlighting as legal or illegal is very important in this study. Notably, there is a limited literature
related to moonlighting in Malaysian context. However literature from international context can be
used to explain about the moonlighting in Malaysia.
3.1 Moonlighting
Early studies by Shishko and Rostker (1976) on moonlighting focused on hourly constraints aspect,
where people tend to do moonlighting based on the predominant view saying that it resulted from a
constraint on the working hours of their primary job (hours constraint view) or they seek
heterogeneous jobs (job portfolio argument). However, recent studies provide mixed results on
moonlighting where the trend of moonlighting has increased due to financial reason (Vermeeren,
2016). According to Robert Shishko (1976), economic literature has treated moonlighting in two
ways. First, there are several attempts to extend traditional micro-economy theory to explain the
individual moonlighter’s supply curve. Second, some researches have presented demographic
profiles of the typical moonlighter. He then said no one has combined these two approaches to
estimate a moonlighting supply curve.
3.2 Moonlighting and Performance
According to Ballout (2009), moonlighting, if not managed properly, will cause problems for both
employees and employers. Without proper supervision, it will cause problems such as health
problems, affect relationships with employers and also with families. Basically, employees who
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moonlight will spend more than eight hour per day at work and employees need enough time to rest
and wake up the next morning to continue their work. Employers who face this problem are also
concerned about the impact when employees moonlight which will cause problems such as arriving
late at office, missing during office hours and having disciplinary problems (Mustapha, 2011).
Potential legal issues may arise for employers under the Employment Act 1955, which specify that
employees should work no more than an average of 48 hours per week and should have a sufficient
amount of rest. By including an express term detailing the requirement of employer consent to
moonlight undertaken by employees, employers will have greater control to safeguard themselves
against any legal issues. Employers can draft an opt-out agreement with employees who want to
take on additional employment, which will allow their employee to work over 48 hours per week
without breaking the working time regulations (Laws of Malaysia, 2012).
3.3 Disadvantage in Moonlighting
Additionally, moonlighting can have negative implications on services productivity as the burden and
long hours of undertaking a second job will affect staff’ performance in the primary job as explained
by Stephenhickey (2014) in his study. Staff may also be more inclined to call in sick and lateness may
become an issue which also affects productivity. Whilst such issues could constitute as poor
performance and thus could be dealt with under the capability/disciplinary procedures, more pre-
emptive action could be taken by stipulating in the contract of employment terms and conditions
with regard to additional work (Maskell, 2012). Bech (2012) believe that the issue of the attendance
of employees in the organization is seen among the things that need to be taken seriously and
required action. The frequency of employees is very high who are not at work whether skipping their
working hours or taking holidays. It was shown that workers prefer to engage in moonlighting. For
staff who are committed, this situation should not happen because it will affect their work
performance and productivity within the organization. González and Macho-stadler (2012), based on
their findings, shows that engagement in moonlighting may have an incentive to skimp on work time
or where they have some financial interest, affect the efficiency and quality of public services.
Overall, moonlighting among staff is subject to social controversy, because there is no consensus on
the net effect and there are no easy answers that are unique on whether and how these practices
should be regulated. According to Ologunde, Akindele, and Akande (2013), there is significant
difference in performances among staff at a university in South-Western Nigeria who moonlight.
Then, it is also shown that there are significant differences in performing many jobs where staff who
engage in moonlighting will significantly face negative impacts as proposed by Ologunde et al.
(2013). Ologunde et al. (2013) emphasize that staff who engage in many side jobs will definitely
affect their main job performance.
3.4 Advantage in Moonlighting
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In contrast, moonlighting also has a positive effect to employees to supplement a low income in
their main job. In the name of cost increasing, many employees seek some financial opportunity to
crop their problem (Saxon, 2015). An employee who receives $ 100 / h (normal salary), with an
average of 12 hours / week (normal shift), can increase wages up to $ 60,000 / year, pre-tax income.
Not surprisingly, the increase in financial and profit earned from making moonlighting can solve the
debt faced by employees. Employees with two jobs have higher commitment and they are also
productive workers in their organization (Vermeeren, 2016). Godager and Lura (2009) argue that low
wages are the main cause of staff involving with the moonlighting. Employees who engaged in
moonlighting received structure incentive payment based on the current market. In addition, there
are significant differences between private and government health agencies. Mostly, average private
clinics provide better facilities and it will encourage many public health workers to engage with
moonlighting. In UK, staff who engage in moonlighting believed that their primary job has a high risk
of termination. Thus, engaging in moonlighting may cushion the financial impact of losing their main
source salary. Therefore engaging in moonlighting is an alternative to perceive insecurity job and to
avoid unemployment (Wu, Baimbridge, and Zhu, 2009). Winter (2010), Ilias Livanos and Alexandros
(2010) and England, Wissman, and Collins, (2014) discussed that many employees engage in
moonlighting as a strategy to enhance their skills in their primary job, improve their employability, to
gain satisfaction of work and it is also believed to increase the capability to balance the demand of
social life needed. Heinecks (2009) shows that based on a study in Europe, found that it is also
possible for people to engage in moonlighting where 10-15% of people engaged in moonlighting
wanting to gain experience before starting to build up a business; and more than 15% people enjoy
engaging in moonlighting.
3.5 Moonlighting in Malaysia
Meanwhile, through a study conducted in Malaysia by Suhaimi, Nizam and Othman (2014), the
researchers disagree with other researchers that if an employee is involved in moonlighting, it will
affect the primary job performance. A study conducted on 372 respondents of public school
teachers showed contradictory results in which their main performance is still high. Respondents
from the study also felt that it was unfair to accuse those who do moonlighting shows poor
achievement in their primary job. Shah (2010) also agree with the statement that engagement in
moonlighting does not affect main performance based on his survey on 100 respondents made at
Accountant General’s Department of the State of Johor. In addition, Suhaimi, Nizam and Othman
(2014) stated that almost all respondent from the study did not think the salary was a big issue for
them, because the government of Malaysia give increment to their salaries and other benefit
allowances. Furthermore, the statistic reported by the Public Complaint Bureau, Ministry of Health is
one of the ministries that received the highest complaint (480 cases) related to work performance.
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The department also did not have specific data on moonlighting case and the complaint come from
various sources. It is not surprising that many issue related to poor performance came from this
ministry where based on circular made by government of Malaysia; medical officers are allowed to
engage in moonlighting to preserve them with the government. The action was taken by the
government to avoid losing specialists in public hospitals. Other than that, according to preliminary
interviews made at the Health District Office of Kuala Langat, Selangor, there are three cases
involving 2 males and 1 female who represent year 2011, 2012 and 2013 respectively. An
investigation was made by the department and it was found that the staff who were absent from
work was because they were occupied with part-time work (Health District Office of Kuala Langat,
Selangor, 2014). Table 3.5.1 shows the application made by HKL staff in moonlighting from 2009 to
2014. In total, there are 305 applications received by the management to engage in moonlighting
submitted by staff in different positions and 2 applications from the total was not approved by
management. In addition, based on data obtained from HKL, a total of 513 cases involved the
performance among staff. The number increases every month were August 2015 has the highest
number of 50 cases recorded by HKL especially regarding performance. The department also refused
to state that from the data obtain there are many case involved moonlighting case because the
number is difficult to trace.
Year Number of Staff
2009 21
2010 49
2011 43
2012 61
2013 11
2014 94
TOTAL 305
Table 3.5.1: The Data of Application in Moonlighting By HKL Staff from 2009-2014.
3.6 Review of Theory
According to Baah-boateng et al. (2013) and Shishko and Rostker (1976), theories related to the
basic behavior of individuals associated with staff engaged in moonlighting is basically taken from
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the economic theories of labor supply. In these theories, people engaged with moonlighting depend
on their leisure time. This theories see the individual as an agent for the purpose of optimizing
maximized utility subject to the endowment of time and resource constraints remain. This theories
further postulates that the set can be allocated to either time the market, or work that generates
income and satisfaction or the time at home or on leisure satisfaction, but produces no income.
When asking staff why they engage in moonlighting, most answers show that financial concerns is
the main answer to moonlight. With 30 - 35%, the most often stated reason for engaging in more
than one job of moonlighters is that ‘they must meet the regular household expenses.’ hour-
constrained workers would benefit from moonlighting for achieving a higher level of utility, its
impact, both wage employment will be lower than the first job salary, w2 < w1. Absurd as it might
seem at a first glance, there is also an incentive to moonlighting for downwards hours constrained
for staff if the wage employment is both constrained, it will at least maintain the employee’s utility
level. In this case, however, the second job wage should be higher than the salary of a primary job,
w2 > w1. (Heineck, 2009).
In addition, according to Ilias Livanos and Alexandros (2010), standard economic theory supposes that the labour supply decisions of individuals of employee, in both primary and secondary employment, is based on the utility-maximizing behaviour. This means that there are less working hours for employees, constrained in key tasks at their primary job than is necessary to achieve optimal revenue and maximizing their utility. According to Fedele et al. (2013) from the study on environment theory that was considered a key notion, is that employees engages in moonlighting because they are influenced by their environment. It also can be defined in various manners such as if the job or tasks performed at work are considered as a relevant environment, then the person who engages in moonlighting can be defined as the match between the desire needs of a person and what is offered by a job surrounding their environment. This study also agreed with Rispel, Blaauw, Chirwa, and Wet (2014) in which study on organizational theories of moonlighting suggest that although moonlighting provides staff with additional income, training, and other benefits, as it could also change their perceptions, decisions, and behaviors at their primary jobs. The latter could impact on their performance at their primary jobs and influence both absenteeism and turnover. A variation of this theory is one that is related to the role of a hierarchical organization or bureaucracy on individuals’ motivations, tasks and performance. Moonlighting, if done as part of a public service job, is seen as the breakdown of the bureaucratic work model. In addition, Baah-boateng, Adjei and Oduro (2013) on study hour’s constraint of work-leisure choice theory posit that, employees may be constrained in the number of hours that can be spent in the primary job and this consequently limits hours to earn more money. Shishko and Rostker (1976) argues that a firm usually offers fixed hours and paid money to employees based on contract. Thus, if a firm offers total remuneration that is lacking, then there is a strong tendency for them to engage in moonlighting, provided that the second job pays more than the primary job. This is considered as hour’s constraint motivation for holding various jobs.
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3.7 Self-efficacy Concept
This study adapt self-efficacy concept to answering the objective. The self-efficacy concept proposes
that employees will increase their performance successfully in primary job. Besides that, self-efficacy
concept was proposed by Bandura (1982) as one's belief in one's ability to succeed in specific
situations or achieve a task. Thus, one's sense of self-efficacy can play a major role in how they
approach goals, tasks, and challenges. By doing so, this study will explain further why this concept of
self-efficacy will enhance and encourage employees to focus more on their primary job. Self-efficacy
concept should successfully be practiced in increasing performance among employees. It
recommends that in order to achieve the goal, firms need to identify the strength strategy in
addition to maintain employees’ performance. The discussion of self-efficacy concept in a research
continued by M. Maninger, Edgington and S.Sullivan (2011) posit that, staff’s self-efficacy is a
concept that was derived within the context of Bandura’s (1997) social-cognitive theory. Self-efficacy
is a belief about one’s own capabilities to organize and execute a certain task. Whenever staff
engage in moonlighting, they interpret their results and develop beliefs about their ability to engage
in similar activities. If these activities are consistently successful, self-efficacy is likely to increase. If
these activities consistently produce failure, self-efficacy is likely to diminish. Therefore, perception
of self-efficacy in turn is interpreted as actual performances. So, if a person is confident that he can
perform certain behaviours, then it is more likely that he will display this behaviour as long as this
behaviour provides results in the desired outcome, as stated by Berghe (2011).
Self-efficacy concept has proposed that a good performance concept to staff in their workplace,
which in turn, reduces the misbehavior among staff. Therefore, an organization may try to seek and
identify the staff themselves, which can be considered as key-person organization, and to find the
factors underlying satisfaction performance with their work, in order to increase the profitability of
the organization. In fact, people who are high in self-efficacy and social agreements deals more
effectively with the difficulties that persist in the face of failure, and they are more likely to achieve
results of value according to their personal standards, from which they derived more satisfaction
with work. In addition, the basic rules of social skills, self-efficacy make sure employees can resolve
potential conflicts with partners, to overcome frustration, in calm and in a good mood, and to get
more satisfaction from their work. Therefore, individuals who are confident in their abilities and
competent to carry out the tasks are more satisfied with their work (Borgogni et al., 2012).
3.8 The Relationship between Self-efficacy Concept and Performance
Although there are large theories in performance, it is more interested to study self-efficacy concept
introduced by Bandura (1982) to fill the gap. Self-efficacy has proven to be a good measurement in
which to predict behaviour outcomes compared to any other motivational construct. It also shows
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how recent development in the positive psychology movement can translate into benefits for
companies, employer, and employees. Yet, there is still less research on self-efficacy concept,
performance and staff moonlighting. In the definition of self-efficacy concept presented by Bandura
(1982), he stated that an individual-level factor that has been found in oneself is to be associated
with higher levels of performance. The result from an interview done by M. Maninger, Edgington
and S. Sullivan (2011) on three participants regarding staff self-efficacy shows that they perceived
that moonlighting had positive effects on their efficacy. Two participants reported that moonlighting
does not affect their sense of self-efficacy as they reiterated their dedication to primary job. On the
other hand, unsatisfied employees may take on during working time, using office equipment for
personal purpose or they may engage in moonlighting and employees may be psychologically absent
from work. Esmaeili and Hashim (2014) concluded that employees who have low self-efficacy will
show improper acts such as skipping from duties and give much argument on the subject of work.
In addition, in a study conducted by Esmaeili and Hashim (2014), employees who have high levels of
self-efficacy will increase their motivation in the workplace. Negative factors such as stress,
depression, anxiety, and helplessness appear in the organization with a low sense of self-employee
capacity and lead to guarding on their achievement and personal development. Therefore,
organizations need to face a difficult task challenge by workers with high self-efficacy. When there
are high levels of self-efficacy seen among workers in the organization, the commitment of
employees will increase, which ultimately leads to employee satisfaction. Therefore in such
situations, this study will adapt the self-efficacy concept in staff moonlighting and the effect on
performance which emphasizes an active search for meaning and understanding of staff is crucial in
the context of higher performance. By doing so, staff who engaged in moonlighting will involve
themselves in constructing personal meaning for conceptual change in their performance matter.
Self-efficacy concept will enhance emotional stability, conscientiousness in decision making and
personal confidence among staff (Bandura, 1997). A review by Ballout (2009) studied the effect of
self-efficacy on career employee commitment. This study identified that self-efficacy has been linked
positively to affect employee performance and any activities success is only for employees with an
average to high self-efficacy but not for those with low self-efficacy. This paper presents that high
level of self-efficacy has a positive effect on performance among staff especially on their primary job.
Employees with high levels of self-efficacy are more likely to have satisfaction in their performance.
4. Research Methodology The types of investigation in this research is causal study whereby this research is conducted in order
to determine the important factors that associated with the part time job of the Public Hospital in
Klang Valley employees. Non probability sampling which is convenience type of sampling will be
used in process to collect the data for this study. The questionnaire will be distributed to the
respondents whereby it will be given to the 375 staff from Public Hospital in Klang Valley base on
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Krejcie and Morgan (1970) sample size formula. In addition, this study also provided a broad range
of capabilities for the entire analytical process such as factor analysis, correlations, inferential
analysis ANOVA and chi-square. This study also adopts and adapts from Bandura (1997) concept
which is Social Cognitive Theory, (Environment factors, personal factors and behavior factors). These
factors are defined as shown below:
1. Environment factors - defined as an external element such economy, politic, regulation,
geography, cultural trends and internal element such financial stability, company culture which can
negatively impact an organization performance or profitability.
2. Personal factor - defined and described as a conflict between individual and organization. The link
between individual and organization might be related to self-identity, personal values and individual
need satisfaction.
3. Behaviour factors – a person is confident that he can perform certain behaviour, and then it is
more likely that he will display this behaviour as long as this behaviour provides results in the
desired outcome.
5. Reliability analysis
The study has conducted the pilot test of 30 respondents from the staff of Public Hospital in Klang
Valley to test the internal consistency and validity of the data. The result shows that there is
consistency and reliability of the data in which all the output of the variables (factors) achieved
Cronbach’s Alpha more than 0.7.
Table 5.1 Reliability Test N= 30
Variable Number of Term Alpha Value
Environment Factor Expectation 15 .717 Personal Factor Expectation 14 .734 Behavioural Expectation 14 .758 Job Performance Expectation 8 .829
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Based on Table 5.1, It is shown that alpha value for Environment factor expectation is (.717),
Personal factor expectation (.734), behavioural expectation (.758) and job performance expectation
(.829) is acceptable and reliable. Thus, from the result of the reliability test, the questionnaire used
in this study is acceptable. In addition, in order to determine consistency, the Cronbach Alpha
Coefficient is used in this study. The value of alpha that can be said or accepted as reliable because it
is differ for other researchers. Majid (1990) agreed that a measuring instrument which has a
coefficient of reliability of 0.60 or more is acceptable. While Franked and Walled (2000) and Palant
(2001) put the minimum reliability value of at least 0.70. However Palant (2001) suggests, for the
construction of a new instrument or the early stages of research (exploratory), an alpha value of
0.60 may be applicable.
6. Conclusion and Future Recommendation
The study is carry out on the basic objectives of conducting research on the "contribution to the
body of knowledge" that add knowledge in a particular field to achieve one of the following
methodologies that strengthen the outcomes from previous studies with more comprehensive
procedures and give a more detailed explanation of issues by conducting further research. The
methods used in process to collect the data in this study is, by using the questionnaires whereby
each respondent will be given one set of questionnaire that should be answered according to the
view towards the Public Hospital staff. Therefore, it is important to identify the practical implications
of the results related to improving the effectiveness of their employees to give them motivation and
improve performance. The implication made in this study include: First, the performance of the
employees affected by the ability of the body as a whole. It also proves that organizational behavior
professionals practicing in doubt is usually influenced by the self-confidence of the employees.
Second, the complexity of the tasks and performance of the capabilities found themselves simply
and performance in the surrounding of workplace. Both factors play an important role in the
organization settings because they have a tendency to deteriorate the relationship between self-
efficacy and performance. With the increasing of the complexity of the task, this link has proven to
be weak. However, organizations can improve employees’ performance with the help of the
following suggestions: First, to train employees to adapt to complicated tasks and give them
encouragement and support to always give the employee as much control of the emotional and
psychological training. Second, organizations should also take advantage of the part time job done
by their employees where this job give benefit to organizations such as the knowledge and skills
available to their employees. Third, rural employment does not necessarily give negative
implications on the performance of work if the employer tolerate with their employees. Initiative
salaries should be made to reduce employment and to focus heavily on the organization.
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