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Modified Early Warning System (MEWS): Reducing Mortality Through Early Intervention

Teresa Anderson, RN, MSN, PhD, NE-BCVice President Office of Quality,Vidant Medical Center

Hazel D. Pennington, RN, MSNManager, Corporate QualityVidant Health

• Identify problem

• Identify goal

• Develop multidisciplinary team

• Determine metrics

• Implement PDSA cycle

• Develop system implementation plan

• Future state

3

Objectives

• In FY 2015 at Vidant Health, twenty percent (20%) of serious safety events were the result of a failure to recognize signs of clinical deterioration which caused a delay in treatment of care.

4

Problem

5

Time to Take a Poll

Improve patient outcomes by 10% through earlier implementation of interventions during the stage of vulnerability instead of at the catastrophic stage.

6

Intended Goal

Kodali, S. "Situational Awareness and Emergent Response Systems in the Context of Stages of Clinical Deterioration in the Hospital." J Nurs Care 3.171 (2014): 2167-1168.

The earlier we intervene the higher the chances of rescuing patients

• Form MEWS Multidisciplinary Committee

• Choose an Early Warning System

• Perform Density Analysis

• Determine Metrics

• Identify Pilot Units

7

Planning

MEWS Score Actions

0-2 • Continue routine/ordered monitoring and AVPU* assessment

3 • Increase VS frequency and AVPU assessment to every 1 hour x 3, confirm MEWS score each time

• If a patient remains at a MEWS score of 3 for 3 consecutive sets of Vital Signs, the nurse should resume

routine vital signs. If there is an escalation in the MEWS score, the MEWS protocol should restart.

4 • Actions for MEWS 3

• Apply pulse oximeter

• Apply cardiac monitor

• Inform provider and develop plan of care

➢ 5 • Increase VS frequency and AVPU assessment to every 30 minutes x 4, confirm MEWS score each time

• Actions for MEWS 4

• Notify ERT and/or Nursing Supervisor

Fluctuating MEWS

Score • Implement protocol each time BPA is triggered.

8

MEWS Protocol

• Pilot Metrics

• BPA Frequency

• Escalation of Care

• Final Metrics

• Codes Outside ICU

• ERT Activations

• Mortality

9

Determining Metrics

PLAN

Bi-monthly Committee Meetings

Determine EWS

Gap Analysis

Education Strategies

EHR Reports

Alert Fatigue

DO

Pilot Gen Med Unit at AMC and Regional

Hospital

Daily Feedback

Rounding

STUDY

BPA Frequency

Interventions

MEWS Parameters

Escalation of Care

Work Burden

Workflow

ACT

MEWS Parameters Refinement

Workflow Modifications

Intervention Adjustments

10

PDSA Cycle

• Pilot

• Regional Spread

• Daily Feedback

• Academic Medical Center Spread

• Real time Coaching

11

Implementation Strategy

12

Vidant HealthCurrent Outcomes

0

5

10

15

20

25

0

100

200

300

400

500

600

700

800

900

1000O

ct-1

5

No

v-15

De

c-1

5

Jan

-16

Feb

-16

Ma

r-1

6

Ap

r-16

May

-16

Jun

-16

Jul-

16

Au

g-16

Sep

-16

Oct

-16

No

v-16

Dec

-16

Jan

-17

Feb

-17

Mar

-17

Ap

r-17

Ma

y-1

7

Jun

-17

Jul-

17

Au

g-17

Sep

-17

Oct

-17

No

v-17

De

c-1

7

#To

tal C

od

es O

uts

ide

ICU

#To

tal E

RT

Act

ivia

tio

ns

VH Total ERT Activations VH Codes Outside ICU

13

Vidant Community HospitalsCurrent Outcomes

0

2

4

6

8

10

12

14

0

2

4

6

8

10

12

14

16

18

Oct

-15

No

v-1

5

Dec

-15

Jan-

16

Feb

-16

Mar

-16

Ap

r-1

6

May

-16

Jun

-16

Jul-

16

Au

g-1

6

Sep

-16

Oct

-16

No

v-1

6

Dec

-16

Jan-

17

Feb

-17

Mar

-17

Ap

r-1

7

May

-17

Jun

-17

Jul-

17

Au

g-1

7

Sep

-17

Oct

-17

No

v-1

7

Dec

-17

#To

tal C

od

es O

uts

ide

ICU

#To

tal E

RT

Act

iva

tio

ns

VCOM Total ERT Activations VCOM Codes Outside ICU

14

Vidant Medical CenterCurrent Outcomes

0

2

4

6

8

10

12

14

0

100

200

300

400

500

600

700

800

900

1000O

ct-1

5

No

v-1

5

Dec

-15

Jan-

16

Feb

-16

Mar

-16

Ap

r-1

6

May

-16

Jun-

16

Jul-

16

Au

g-1

6

Sep

-16

Oct

-16

No

v-1

6

Dec

-16

Jan-

17

Feb

-17

Mar

-17

Ap

r-1

7

May

-17

Jun-

17

Jul-

17

Au

g-1

7

Sep

-17

Oct

-17

No

v-1

7

Dec

-17

#To

tal C

od

es

Ou

tsid

e IC

U

#To

tal E

RT

Act

ivat

ion

s

VMC Total ERT Activations VMC Codes Outside ICU

15

Vidant Community HospitalsMortality Index

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

Oct

-15

No

v-1

5

Dec

-15

Jan-

16

Feb

-16

Mar

-16

Ap

r-1

6

May

-16

Jun

-16

Jul-

16

Au

g-1

6

Sep

-16

Oct

-16

No

v-1

6

Dec

-16

Jan-

17

Feb

-17

Mar

-17

Ap

r-1

7

May

-17

Jun

-17

Jul-

17

Au

g-1

7

Sep

-17

Mo

rtal

ity

Ind

ex

VCOM Mortality Index VCOM FY 2017 Improvement Target Linear (VCOM Mortality Index)

16

Vidant Medical CenterMortality Index

0

0.2

0.4

0.6

0.8

1

1.2

Oct

-15

No

v-1

5

Dec

-15

Jan-

16

Feb

-16

Mar

-16

Ap

r-1

6

May

-16

Jun-

16

Jul-

16

Au

g-1

6

Sep

-16

Oct

-16

No

v-1

6

Dec

-16

Jan-

17

Feb

-17

Mar

-17

Ap

r-1

7

May

-17

Jun-

17

Jul-

17

Au

g-1

7

Sep

-17

Mo

rta

lity

Ind

ex

VMC Mortality Index VMC FY 2017 Improvement Target Linear (VMC Mortality Index)

• Set specific expectations

• Implement multiple education strategies

• Message EHR as communication tool

• Define communication channels

17

Lessons Learned

• Combine inpatient Systemic Immune Response Syndrome (SIRS) Best Practice Advisory (BPA) and MEWS BPA

• Discontinue 36˚ post-operative snooze

• Include in Adult Admission Order Sets

• Timely Vital Sign Documentation Report

18

Future State

19

Questions?

Modified Early Warning System (MEWS): Reducing Mortality Through Early Intervention

Teresa Anderson, RN, MSN, PhD, NE-BC

Vice President Office of Quality,

Vidant Medical Center

252/847-4100

[email protected]

Hazel D. Pennington, RN, MSN

Manager, Corporate Quality

Vidant Health

252/847-6330

[email protected]

NCHA Pneumonia Knockout Team

Karen SouthardVP, Quality & ClinicalPerformance [email protected]

Trish VanderseaProgram Director, Quality & ClinicalPerformance [email protected]

Sarah RobertsProject Manager, Quality & ClinicalPerformance [email protected]

Elizabeth MizelleDirector of [email protected]

Debbie HunterProgram Director,Quality & ClinicalPerformance [email protected]