modernizing sap environments with minimal downtime and risk

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60 2013 Issue 04 | Dell.com/powersolutions Features Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved. D ata center modernization helps decision makers boost operational flexibility, efficiency and cost- effectiveness by integrating and optimizing business applications, supporting databases and IT infrastructure. 1 As part of their modernization plans, many organizations are considering updating their SAP applications and databases to take advantage of the latest functionality and enhance business insights. At the same time, migration from UNIX ® -based systems to x86-based servers running the Linux ® OS helps enterprises reduce costs to boost competitiveness. However, interrupting normal operations for an IT migration presents significant challenges. Many SAP applications and databases are mission critical and demand round-the-clock availability, but traditional upgrades and migrations often require prolonged downtime. Even an extra hour or two of downtime may dramatically reduce an organization’s productivity, disrupt customer service and result in unacceptable financial losses. Organizations need a way to meet their goals and service-level agreements (SLAs) without increasing costs and the risk of downtime and data loss. SAP and Dell are working together to help enterprises move toward a modernized data center — one that scales out easily and efficiently and does not demand costly and frequent disruptive upgrades — while maintaining high availability of mission-critical systems. Overcoming the challenge of maintaining proprietary platforms Many organizations have valuable assets in SAP applications running on aging, proprietary systems that have served them well for years. By upgrading outdated SAP software, IT leaders can enhance functionality for mobile users and effectively turn rapidly growing volumes of data into actionable insight. However, updating applications on legacy UNIX-based systems can lead to high maintenance and software licensing costs, which intensify the pressure on already constrained IT budgets. Moreover, organizations may have difficulty introducing new business services on maturing platforms. Instead, IT decision makers can upgrade their SAP applications and migrate critical SAP assets to industry-standard x86-based systems running open-source Linux. Replacing proprietary systems with fewer, more energy-efficient x86-based Linux servers helps reduce operating expenses and avoid data center expansion costs. Besides heightening efficiency, updated systems boost performance to Moving enterprise applications to efficient, cost-effective platforms helps organizations gain a competitive edge. Discover how Dell and SAP modernization solutions help cut migration risk while avoiding costly, prolonged downtime. By Karthik Konaparthi, Wendy Williams and Maggie Smith Modernizing SAP environments with minimal downtime and risk 1 For more information about data center modernization, see “Taking a holistic approach to data center modernization,” by Vikram Belapurkar and Wendy Williams, in Dell Power Solutions, 2013 Issue 4, qrs.ly/hz3n8xp.

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60 2013 Issue 04 | Dell.com/powersolutions

Features

Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved. Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved.

Data center modernization helps

decision makers boost operational

flexibility, efficiency and cost-

effectiveness by integrating and

optimizing business applications, supporting

databases and IT infrastructure.1 As part of their

modernization plans, many organizations are

considering updating their SAP applications

and databases to take advantage of the latest

functionality and enhance business insights. At the

same time, migration from UNIX®-based systems

to x86-based servers running the Linux® OS helps

enterprises reduce costs to boost competitiveness.

However, interrupting normal operations for

an IT migration presents significant challenges.

Many SAP applications and databases are mission

critical and demand round-the-clock availability,

but traditional upgrades and migrations often

require prolonged downtime. Even an extra

hour or two of downtime may dramatically

reduce an organization’s productivity, disrupt

customer service and result in unacceptable

financial losses. Organizations need a way to

meet their goals and service-level agreements

(SLAs) without increasing costs and the risk of

downtime and data loss.

SAP and Dell are working together to help

enterprises move toward a modernized data

center — one that scales out easily and efficiently

and does not demand costly and frequent

disruptive upgrades — while maintaining high

availability of mission-critical systems.

Overcoming the challenge of maintaining

proprietary platforms

Many organizations have valuable assets in SAP

applications running on aging, proprietary systems

that have served them well for years. By upgrading

outdated SAP software, IT leaders can enhance

functionality for mobile users and effectively turn rapidly

growing volumes of data into actionable insight.

However, updating applications on

legacy UNIX-based systems can lead to high

maintenance and software licensing costs, which

intensify the pressure on already constrained

IT budgets. Moreover, organizations may have

difficulty introducing new business services on

maturing platforms.

Instead, IT decision makers can upgrade their

SAP applications and migrate critical SAP assets

to industry-standard x86-based systems running

open-source Linux. Replacing proprietary systems

with fewer, more energy-efficient x86-based Linux

servers helps reduce operating expenses and avoid

data center expansion costs. Besides heightening

efficiency, updated systems boost performance to

Moving enterprise applications to efficient, cost-effective platforms helps

organizations gain a competitive edge. Discover how Dell and SAP modernization

solutions help cut migration risk while avoiding costly, prolonged downtime.

By Karthik Konaparthi, Wendy Williams and Maggie Smith

Modernizing SAP environments with minimal downtime and risk

1 For more information about data center modernization, see “Taking a holistic approach to data center modernization,” by Vikram Belapurkar and Wendy Williams, in Dell Power Solutions, 2013 Issue 4, qrs.ly/hz3n8xp.

Dell.com/powersolutions | 2013 Issue 04 61

Features

Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved. Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved.

support additional application functionality

and intensified throughput workloads.

When moving to an x86-based system,

organizations also have the option of

updating their existing database platform

or taking the opportunity to migrate to

an alternative one. Overall, a migration

to an x86-based infrastructure and open-

source operating systems such as Linux

helps reduce operational costs for system

maintenance, software licensing, staffing

and energy usage.

Adopting an infrastructure well suited

for today’s SAP workloads

To be an optimal migration target, the

x86-based infrastructure should fully

support the SAP stack, from database to

application. Dell has developed a Dell

Active Infrastructure solution to meet the

needs of an SAP migration. Dell Active

Infrastructure converges servers, storage,

networking and infrastructure systems

management to streamline implementation

and management. (For more information,

see the sidebar, “A converged approach for

accelerating time to value.”)

Part of the Dell Active Infrastructure

portfolio is the Dell Active System line of

pre-engineered, pre-integrated systems that

help simplify the move from proprietary

systems to open, standards-based architecture.

Dell Active Systems are designed to provide

the following advantages:

• Exceptional business agility: Organizations

can rapidly respond to changing workload

and user demands with converged

infrastructure for SAP application

deployments as well as for private cloud

and virtualization implementations.

• Fast time to value: Dell Active Systems

dramatically help reduce the time

organizations spend on designing,

procuring, deploying, integrating and

testing for data center modernization.

• Outstanding IT efficiency: Organizations

can concentrate on rolling out and

managing applications rather than

setting up infrastructure. Field-tested

Dell server, storage, networking and

management technology helps limit

interoperability issues.

Migrating to Dell Active Infrastructure

also makes it easy for organizations to

leverage SAP® HANA® software for fast,

cost-effective access to data for analysis.

The Dell | SAP HANA solution combines

SAP HANA software, enterprise-class

Dell hardware and expert services that

enable business users to execute

analytics, performance management and

operations using optimized, in-memory

computing capabilities.2

Despite the promise of significant

business benefits, some organizations may

be skeptical based on previous experiences

of significant disruptions during the transition

to an updated SAP environment. Using

traditional approaches, they may have had

to shut down their business or stop offering

certain aspects of their services for several

hours or even days. Dell ZeroIMPACT

Migration Services for SAP applications are

designed to ensure the availability of mission-

critical SAP systems during the transition to

an updated IT environment.

2 For more information about the Dell | SAP HANA solution, see “Applying real-time analytics for agile business operations,” by Carey Dietert and Divyesh Vaidya, in Dell Power Solutions, 2012 Issue 4, qrs.ly/zo3n8xq.

Features

Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved.62 2013 Issue 04 | Dell.com/powersolutions

Features

Supporting continued productivity

through nondisruptive modernization

Dell ZeroIMPACT Migration Services enable

organizations to gain the full potential of

an updated platform while avoiding the

costly and prolonged planned outage

windows associated with traditional

approaches. (For more information, see

the sidebar, “At a glance: Dell ZeroIMPACT

Migration Services.”) Through this

program, organizations can nondisruptively

upgrade or change their OS and/or

database as part of an SAP modernization

project — for example, by moving from

one version of Oracle® Database to

another or from Oracle Database to the

Sybase® database.

During the ZeroIMPACT process, Dell

Services consultants start with an analysis

of an organization’s applications, processes

and users to understand required features and

functionalities before developing a specific

migration plan. The consultants then

work with the organization to manage

all aspects of SAP system upgrades and

migration, from planning and start-up to

functional development activities to the

go-live event and support.

To help confirm that the target platform

will perform as expected before beginning

a full migration project, Dell Services can

test the performance and functionality of

the planned target platform. With Dell Test

Harness Service for SAP, Dell consultants

export a sample of an organization’s current

SAP data to the cloud and run the workload

in both the existing and the planned

environment. The performance of both

platforms’ databases can then be compared

using Dell Foglight technology to help

validate the planned environment.

Embracing innovative technologies

Limitations of legacy systems and day-to-

day operating requirements can make it

difficult for organizations to adopt advanced

technologies, such as cloud computing

and virtualization, that drive business

opportunities. Modernization efforts open

up innovative technology avenues, leverage

new capabilities in updated applications

and consolidate infrastructure to better

A converged approach for accelerating time to valueWhen moving to a standards-based environment, organizations can take advantage

of the considerable benefits of converged infrastructure. Converged infrastructure

integrates multiple IT components to enhance the efficiency, agility and resiliency of the

IT organization. When these components — including servers, networking and storage —

are combined into a single solution, their collective resources can be pooled and shared

effectively. Converged infrastructure also enables organizations to simplify and centralize

the management of those resources to achieve significant cost savings.

Dell bases its Active Infrastructure converged solutions on open architecture,

flexible delivery models and unified support to help organizations achieve an

automated data center platform. Dell Active Infrastructure accelerates the delivery of

IT services with workload-optimized, pre-integrated systems. It also provides validated

reference architectures, template-based automation and end-to-end support.

The result is a converged infrastructure that enables organizations to maximize

efficiency, respond rapidly to changing business needs and deliver consistent, high-

quality IT services.

Part of the Dell Active Infrastructure family, the Dell Active System 800 is a pre-integrated, converged platform that enables easy-to-manage private clouds and business applications.

Reprinted from Dell Power Solutions, 2013 Issue 4. Copyright © 2013 Dell Inc. All rights reserved. Dell.com/powersolutions | 2013 Issue 04 63

Authors

Karthik Konaparthi is a marketing

manager in the Enterprise Solutions Group

at Dell and is currently focused on cloud

and big data solutions.

Wendy Williams is a marketing manager

for Dell Services. She is focused on

application services and has over 15 years

of experience marketing IT solutions,

including application modernization.

Maggie Smith is a senior marketing

manager at Dell. She is focused on

enterprise solutions for database and big

data applications and has over 30 years of

experience marketing technology products.

Learn more

Dell and SAP:

Dell.com/SAP

Dell converged infrastructure:

qrs.ly/ub3ogg2

Dell Services:

Dell.com/services

SAP modernization solutions from Dell:

[email protected]

manage growth. Moreover, migration to

an updated infrastructure helps lower total

cost of ownership.

Modernization solutions from Dell and

SAP enable organizations to move forward

with IT initiatives and process more data

on less hardware while freeing scarce IT

resources. Dell Active Infrastructure offers a

high-performance virtualized solution and

converged infrastructure that supports the SAP

solution stack. Additionally, Dell ZeroIMPACT

Migration Services for SAP applications

enable organizations to quickly move from

legacy environments to open, x86-based

infrastructure with minimal downtime for

continued end-user productivity.

At a glance: Dell ZeroIMPACT Migration ServicesTo aid organizations in their transition to contemporary

environments with minimal downtime, Dell provides ZeroIMPACT

Migration Services for SAP applications. Dell Services also offers

business-critical support, expertise and practical experience to

help eliminate the risks associated with migration.

The platform-agnostic ZeroIMPACT solution provides

replication for UNIX, Linux or Windows systems. The service

supports Oracle-to-Oracle and Oracle-to-SAP Sybase Adaptive

Server Enterprise (ASE) migrations. In addition, it supports

replication of all current SAP data types, including LONG columns,

large objects (LOB) and more.

During a ZeroIMPACT migration, the current production

system operates as usual, enabling users to interact with

the system and maintain business continuity throughout the

process (see figure). First, the new production system is

established with the updated SAP applications and preferred

database. Dell consultants then deploy Dell SharePlex

technology, which uses change data capture abilities to

track modifications to the current production database.

Next, the current production database is cloned on a staging

system while the current production system continues to run. Then,

the newly cloned database is imported from the staging system

to the new production system. Once the new production

system has been instantiated, SharePlex reconciles and syncs

any database changes made during the migration process to the

new production database. Then, users are switched to the new

production system.

Database replication using the Dell ZeroIMPACT migration approach

Current productionsystem (UNIX, Oracle)

Staging system(UNIX, Oracle)

Clone

New production system(Linux, Oracle or Sybase)

SharePlex

Expo

rt/impo

rt

Dell, Foglight and SharePlex are trademarks of Dell Inc.